A travel reward of your choice - Just to say for buying a qualifying Samsung home appliance - The Digital Experience
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a travel reward of your choice
Just to say
for buying a qualifying Samsung home appliance
Valid from 23 October to 31 December 2017.
Terms and conditions apply.
Samsung gives you the choice of a travel reward when you buy a qualifying
refrigerator, front load washing machine, tumble dryer, dishwasher or
oven and hob package.
It’s our way of saying for buying Samsung.
Valid from 23 October to 31 December 2017.
Domestic return flight voucher
Uber voucher
Intercape bus voucher
A weekend away for two at a hotel
a travel reward of your a travel reward of your a travel reward of your
choice to the value of choice to the value of choice to the value of
R4 000 R7 000 R12 000
Terms and conditions apply. Terms and conditions apply. Terms and conditions apply.
BLUE SILVER GOLD
REWARD TIER REWARD TIER REWARD TIER
Consumer Redemption Steps:
HOTEL
REWARD FLIGHT UBER INTERCAPE BUS
ACCOMMODATION
Entitles the consumer Entitles the consumer Entitles the consumer Entitles the consumer
to a return domestic to Uber vouchers to Intercape bus and one guest to a
flight voucher on up to the maximum tickets up to the complimentary “Bonus
British Airways value of maximum value of Break” two-night stay
operated by Comair/ R4 000 [Blue Tier], a R4 000 voucher at any participating
kulula.com subject to R7 000 [Silver Tier] or [Blue Tier], R7 000 Protea Hotel by
availability, to a R12 000 [Gold Tier]. voucher [Silver Tier] Marriott® [Blue Reward],
R4 000 flight voucher or R12 000 voucher Protea Hotel Fire & Ice!
Only one reward option can [Blue Reward Tier], [Gold Tier]. One of by Marriott® [Silver
be chosen per purchase. R7 000 flight voucher the guests travelling Reward] or African
[Silver Reward Tier] or must be the person Pride Hotels [Gold
R12 000 flight voucher who purchased the Reward Tier]. One of
[Gold Reward Tier]. product. the guests staying
One of the guests must be the person
travelling must be who purchased the
the person who product.
purchased the
product.
Upon purchase of a qualifying Samsung home appliance product within the promotional period and
taking delivery of the product by no later than 31 December 2017, the consumer must send an SMS
CONSUMER with their Samsung model code (as stated on product purchased) to 48422 by 31 December 2017.
SMS If this SMS is not sent by 31 December 2017, the reward cannot be claimed. SMS is charged at R1.50.
Free SMSs do not apply.
Consumer will receive a return SMS with a link to a website within 48 hours, where an online form will
need to be completed. This site will have a built-in image upload mechanic to submit an image of
both the proof of purchase and a picture of the serial number on the product (not on the box) that
CONSUMER has been purchased.”
ONLINE FORM If the consumer does not receive a return SMS within 48 hours, it is the consumer’s responsibility to
contact the Samsung Concierge Service on 087 056 2144. The online form must be completed by
21 January 2018 or reward cannot be claimed.
Once the online form has been completed, the consumer will receive an automated email
confirming entry which will state a verification period of 10 working days, before the reward
CONSUMER registration PIN code is sent to the consumer via SMS with the Concierge Service contact number
REWARD to call when ready to redeem chosen reward.
REGISTRATION The consumer has 12 months to redeem the chosen reward from date of receiving reward registration
PIN code via SMS.
CONSUMER When the consumer calls the Concierge Service, they will be asked to quote their reward registration
REWARD PIN code sent via SMS and a reward redemption form will be emailed to the consumer.
REDEMPTION Once the completed reward redemption form has been received by email from the consumer, the
FORM consumer will receive a reward voucher via SMS within 10 working days.
Consumer will be Consumer will be Consumer will be Consumer will be
required to contact required to redeem required to contact required to contact
the service provider individual Uber ride the Concierge the service provider
[British Airways vouchers [available Service as per [Protea Hotel by
operated by Comair/ in R100 and R200 contact details Marriott®] as per the
kulula.com] as per denominations] provided in the dedicated website
the contact details via the dedicated SMS with the digital provided in the
provided in the SMS website provided reward voucher to SMS with the digital
CONSUMER with the digital reward in the SMS with book Intercape bus reward voucher to
REWARD voucher to book the digital reward reward. book required hotel
required flight voucher to book accommodation
VOUCHER required Uber reward.
Bookings must be made
Bookings must be 4 weeks in advance and Bookings must be made
REDEMPTION made 4 weeks in Consumer will need are based on availability. 4 weeks in advance and
advance and are based to utilise the Uber app All bookings must be based on ‘Bonus Break’
on availability. All bookings made within one year two-night stay availability for
to use the individual
must be made within one of receiving reward this promotion. All bookings
ride vouchers. registration PIN code.
year of receiving reward must be made within one
registration PIN code. Uber individual ride Actual travel must take year of receiving reward
Actual travel must take vouchers must be used place no later than registration PIN code. Actual
place no later than within 1 year of receiving 31 July 2019. travel must take place no
31 July 2019. reward registration PIN later than 31 July 2019.
code.
Qualifying Models:
PRODUCT CATEGORY TIER MODEL NUMBER
REFRIGERATOR BLUE RR39M73407F/FA
REFRIGERATOR BLUE RR39M71407F/FA
REFRIGERATOR BLUE RZ32M71107F/FA
REFRIGERATOR BLUE RR35H6610SS/FA
REFRIGERATOR BLUE RR35H6110SS/FA
REFRIGERATOR BLUE RZ28H6150SS/FA
REFRIGERATOR BLUE RL4363KBASL/FA
REFRIGERATOR BLUE RB37J5942SL/UO
REFRIGERATOR BLUE RB31HWJ3DSS/UO
REFRIGERATOR BLUE RB29HWR3DSA/UO
REFRIGERATOR BLUE RB31HSR3DSA/UO
REFRIGERATOR BLUE RB31HSR3DWW/UO
REFRIGERATOR BLUE RT62K7110SL/FA
REFRIGERATOR BLUE RT50K6531SL/FA
REFRIGERATOR BLUE RT32K5502S8/FA
REFRIGERATOR BLUE RSA1NHMG1/XFA
REFRIGERATOR BLUE RSA1WHMG1/XFA
REFRIGERATOR BLUE RSA1DHMG1/XFA
REFRIGERATOR BLUE RS55K50A02A/FA
REFRIGERATOR BLUE RF67DESL1/XFA
WASHING MACHINE BLUE WW70J4263IW/FA
WASHING MACHINE BLUE WW70J4263GS/FA
WASHING MACHINE BLUE WF80F5EHW2X/FA
WASHING MACHINE BLUE WW90K5410UX/FA
WASHING MACHINE BLUE WW12K8412OX/FA
WASHING MACHINE BLUE WD70J5410AX/FA
WASHING MACHINE BLUE WD90J6410AX/FA
TUMBLE DRYER BLUE DV80H4000CS/FA
TUMBLE DRYER BLUE DV90K6000CX/FA
DISHWASHER BLUE DW60H9950FS/FA
DISHWASHER BLUE DW60M5030FS/FA
DISHWASHER BLUE DW60M5060FS/FA
OVEN & HOB PACKAGE BLUE PKG011/XFA
OVEN & HOB PACKAGE BLUE PKG500/FA
OVEN & HOB PACKAGE BLUE PKG700/FA
REFRIGERATOR SILVER RS51K5460SL/FA
REFRIGERATOR SILVER RS51K5680SL/FA
REFRIGERATOR SILVER RS51K54F02A/FA
REFRIGERATOR SILVER RH57H8231SA/FA
REFRIGERATOR GOLD RF24FSEDBSL/FA
REFRIGERATOR GOLD RF31FMESBSL/FA
REFRIGERATOR GOLD RF28K9360SG/FA
REFRIGERATOR GOLD RF34H9960S4/FA
Promotion Terms and Conditions:
Please read these Promotion terms and conditions (‘Terms and Conditions’) carefully. Participation in this Promotion will constitute your agreement to comply with these Terms and
Conditions. If you do not agree with these Terms and Conditions, please do not participate in this Promotion. Please refer to this website for the current Terms and Conditions for this Promotion:
www.samsung.com/za/offer
All Consumers during the term of this Promotion agree to be bound by the following terms and conditions:
1. Promotion:
The Samsung Buy & Get 2017 Promotion (“Promotion”). The promoter of the Promotion is Samsung Electronics South Africa (Proprietary) Limited, Registration number: 1994/003872/07
and/or its agencies (“Organiser”).
2. Promotion Period:
2.1 The Promotion will run from Monday 23 October 2017 [00h01] to Sunday 31 December 2017 [23h59] [“the Promotion Period”], in South Africa.
2.2 The duration of the Promotion may be extended or curtailed at the discretion of the Organiser.
2.3 Promotion is valid while stock lasts and delivery of qualifying products has to take place by Sunday 31 December 2017.
3. To be eligible to participate in this Promotion the Consumer must;
3.1 Be 18 years or older and be a legal resident of the Republic of South Africa.
3.2 Purchase any of the following participating refrigerators, washing machines, tumble dryers, dishwashers and oven + hob packages [refer to the qualifying models in the table
below] (“the Qualifying Products”) through a participating retailer in South Africa during the Promotion Period [for a full list of the participating retailers please visit the Organiser’s
website] and retain their proof of purchase to redeem the corresponding Reward as follows:
BLUE REFRIGERATORS:
RR39M73407F/FA, RR39M71407F/FA,RZ32M71107F/FA,RR35H6610SS/FA,RR35H6110SS/FA, RZ28H6150SS/FA, RL4363KBASL/FA, RB37J5942SL/UO,
REWARD TIER RB31HWJ3DSS/UO, RB29HWR3DSA/UO, RB31HSR3DSA/UO, RB31HSR3DWW/UO, RT62K7110SL/FA, RT50K6531SL/FA, RT32K5502S8/FA, RSA1NHMG1/XFA,
RSA1WHMG1/XFA, RSA1DHMG1/XFA, RS55K50A02A/FA, RF67DESL1/XFA.
WASHING MACHINES:
WW70J4263IW/FA, WW70J4263GS/FA, WF80F5EHW2X/FA, WW90K5410UX/FA, WW12K8412OX/FA, WD70J5410AX/FA, WD90J6410AX/FA.
TUMBLE DRYERS:
DV80H4000CS/FA, DV90K6000CX/FA.
DISH WASHERS:
DW60H9950FS/FA, DW60M5030FS/FA, DW60M5060FS/FA.
OVEN & HOB PACKAGE:
PKG011/XFA, PKG500/FA, PKG700/FA.
SILVER REFRIGERATORS:
REWARD TIER RS51K5460SL/FA, RS51K5680SL/FA, RS51K54F02A/FA, RH57H8231SA/FA.
GOLD REFRIGERATORS:
REWARD TIER RF24FSEDBSL/FA, RF31FMESBSL/FA, RF28K9360SG/FA, RF34H9960S4/FA.
3.3 Be a natural person and not a juristic entity, which juristic entity includes, but is not limited to a Business to Business [B2B] partner, cross border partner or retail partner. I.e. The
product must be purchased in the consumer’s name.
3.4 Purchase any of the Qualifying Products from a participating store while stocks last and delivery of qualifying products has to take place by Sunday 31 December 2017.
4. There are 3 Tiers [Blue, Silver, Gold] of Reward Levels and 4 Rewards from each Tier which the Consumer can choose one from, namely, either Accommodation, Flight/s, Uber or Intercape.
For tier breakdown please refer to table under clause 3.2 above.
5. To redeem the Reward as per the table above in clause 3.2 [the “Reward”], the Consumer must do the following:
Step 1 – Consumer SMS: Upon purchase of a Qualifying Product within the promotional period, the Consumer receives proof of purchase from the participating retailer and then must send a
SMS with the product model code which will be as per the corresponding code in the table above in 3.2 or on the actual product itself to 48422 [SMS is charged at R1.50 - free SMSs or minutes
do not apply], by 31 December 2017 to validate the reward registration. Any SMSs that have not been sent and received by the Organiser by 31 December 2017 will be null and void and the
reward will be forfeited.
It is the Consumer’s responsibility to ensure that they receive a SMS response within 48 hours of entering the promotion. In the event that no response is received, the Consumer is required
to contact the Organiser on 087 056 2144 by 12 January 2018 and provide proof of entry prior to the promotion end date. If the Consumer does not follow this process and does not receive
a response, their entry will not be considered. If the Organiser has not received this request, the Organiser will assume that the Consumer has received a response. Any consumer who has
unsubscribed from receiving marketing SMSs will not receive the SMS and it is the Consumer’s responsibility to notify the Organiser. The Organiser cannot be held responsible for SMSs not
received by Consumers.
Step 2 – Consumer Online Form: The Consumer will be sent a responding SMS and a link to an online form. Upon receiving the responding SMS, the Consumer will be required to complete the
online form and utilize the image upload mechanic to attach a copy of their proof of purchase indicating the product that they purchased, as well as a photograph of the serial number on the
product [not on the box] they have purchased. The Consumer must have taken delivery of their product by Sunday 31 December 2017. All online form submissions must be completed by 23h59
on Sunday 21 January 2018. Any online forms that have not been completed by 23h59 on 21 January 2018 will be null and void and the reward will be forfeited. It is the responsibility of the
Consumer to ensure their online submission is complete in all respects.
Step 3 – Consumer Reward Registration Pin: Once the Consumer has completed the online form process, the contents of their entry will be evaluated and if all content is correct, their entry will
be verified and the Consumer will be sent a reward registration pin code via SMS with a Concierge Service contact telephone number to call when ready to book, based on the corresponding
reward as per clause 3.2. The verification period will take ten (10) working days from the date of the online form submission. If the contents of the Consumer’s online form submission are not
verified for whatever reason, the Consumer will not receive their reward registration pin code. The responsibility to provide the correct information rests with the Consumer.
Step 4 – Consumer Reward Redemption Form: When the Consumer calls the Concierge Service, they will be asked to quote their reward registration pin code which they received via SMS. A
reward redemption form will be emailed to the Consumer for them to complete and return confirming chosen reward.
Once the reward redemption form has been received by the Concierge Service, the Consumer will receive a reward voucher via SMS within 10 (ten) working days.
Step 5 – Consumer Reward Voucher Redemption: The Consumer will be required to contact the service provider [British Airways, kulula or Protea Hotel by Marriott®] as stated on the SMS
voucher for Accommodation and Flight Rewards, contact the dedicated Concierge Service to redeem Intercape Rewards and redeem Uber Rewards via the dedicated web address. The Consumer
will be required to book their reward 4 (four) weeks in advance for the Flights, Accommodation and Intercape bus Rewards. A copy of the Consumer’s ID document may need to be submitted
when making the booking.
6. The Consumer has 1 [one] year from receiving their reward registration pin code to redeem the reward or the reward will be forfeited.
The actual Flights, Accommodation and Intercape bus trips, must be completed by 31 July 2019, failing which the Reward will be forfeited and the Consumer shall not have any claim
against the Organiser as a result thereof. All bookings for the Flights, Accommodation and Intercape bus rewards must be made 4 [four] weeks in advance.
The Uber reward must be used within 1 [one] year of receiving their reward registration pin code or the reward will be forfeited.
7. This Reward is provided at the sole discretion of the Organisers. Every time a Consumer purchases a qualifying model as per clause 3.2, they are entitled to redeem the corresponding
Reward once they have followed the entry instructions as listed in clause 5. The Organisers accept no responsibility should point of sale communication materials be placed on the
incorrect or non-qualifying products or any other communication materials concerning this promotion. All Rewards are based exclusively on clause 3.2 above, per qualifying product.
8. The Reward is not transferable and may not be substituted or exchanged for cash or anything else. In no way can this Reward be deducted off the product purchase price in any retailer.
9. Only the purchaser of the product, will be allowed to register for the reward and redeem the reward. The reward cannot be transferred to anyone other than the purchaser of the product.
10. Consumers will not be allowed to choose more than one reward per voucher and rewards are not interchangeable. Once a reward has been chosen via the booking form the Consumer will
not be able to swop out or change their reward choice.
The Accommodation Reward entitles the Consumer plus 1 [one] guest to a complimentary “BONUS BREAK” two-night stay at any of the participating Protea Hotels by Marriott® [Blue
11.
Reward], Protea Hotel Fire & Ice! by Marriott® [Silver Reward] or African Pride Hotels [Gold Reward Tier]. Bookings may only be made on the “BONUS BREAK” package and no other class of
accommodation. This “BONUS BREAK” two-night stay has the following conditions:
11.1 Accommodation for 2 [two] people for 2 [two] nights in a standard room. Laundry charges, land line calls made from the hotel room, mini bar charges, transport to and from
the Consumer’s home and the hotel, in house movies, entertainment, travel insurance, travel, spending money, all meals and alcohol and any other incrementals will be for the
Consumer’s own expense. All costs incurred during the stay will be charged to the Consumer when they check out, excluding costs covered by the Organiser.
11.2 No upgrades will be allowed.
11.3 The accommodation reward is based on availability of the pre-negotiated “BONUS BREAK” packages at the hotels concerned. The Consumer can only book on a “BONUS BREAK”
package. Publically advertised availability does not recognize or refer to these pre-negotiated packages and is therefore not applicable to this promotion. Prices and packages given
by the hotel or displayed in the press or any other website, may differ to those on the Reward.
11.4 The Consumer Reward Redemption Form must be completed and emailed back to the email address provided as a pre-requisite for the reward to be claimed. Forms that are not
received within one year of the reward registration pin code being issued will not be considered and the reward will be forfeited.
11.5 A Protea Hotel by Marriott® voucher code will be allocated to the Consumer via SMS. [Any consumer who has unsubscribed from receiving marketing SMSs will not receive the SMS
and it is the Consumer’s responsibility to notify the Organiser on 087 056 2144]. The Organiser cannot be held responsible for SMSs not received by Consumers.
11.6 Once the Protea Hotel by Marriott® voucher has been received by the Consumer, they will be required to book their accommodation online via the dedicated Samsung Protea
Hotel by Marriott® website. This is the only platform on which bookings for this promotion can be made. No direct contact, telephonic, email or otherwise with individual hotels,
other websites or head office is permitted. The Consumer will only be able to book at the hotels available on this website on available dates. The web address will be provided to the
Consumer when they have received their reward voucher via SMS.
11.7 Bookings are subject to availability at time of booking.
11.8 Only 1 [one] voucher may be used per booking.
11.9 Only 1 [one] booking per voucher is allowed.
11.10 All bookings must be made 4 [four] weeks prior to the check-in date.
11.11 One of the guests staying must be the person who purchased the product and the reward cannot be transferred or exchanged for cash.
11.12 Two nights must be taken consecutively at the same hotel.
11.13 The booking confirmation must be presented at the hotel on arrival for check in. The Organiser and its agents cannot accept any liability for any failure to present proof of
confirmation at check in by the consumer, which may result in refusal to accept the reservation.
11.14 Cancellations or changes after confirmation of booking will not be permitted.
12.
The Flight Reward consists of a return flight booked on British Airways [BA] (operated by Comair) or kulula subject to availability, entitling the Consumer to a R4000 flight voucher [Blue
Reward Tier], R7000 flight voucher [Silver Reward Tier] or R12000 flight voucher [Gold Reward Tier], with the following conditions:
12.1 Flights are for local destinations within South Africa only, on any 1 [one] of the national BA or kulula prescribed flight routes.
12.2 The Consumer Reward Redemption Form must be completed and emailed back to the email address provided as a pre-requisite for the reward to be claimed. Forms that are not
received within 1 [one] year of the reward registration pin code being issued will not be considered and the reward will be forfeited.
12.3 A Comair voucher code will be allocated to the Consumer via SMS. [Any consumer who has unsubscribed from receiving marketing SMSs will not receive the SMS and it is the
Consumer’s responsibility to notify the Organiser on 087 056 2144]. The Organiser cannot be held responsible for SMSs not received by Consumers.
12.4 All bookings must be made directly with the kulula work head office on the number provided to the Consumer, at which point the Consumer will provide the kulula work head office
with their Comair voucher code. All bookings are based on availability at time of booking and can only be made via the kulula work head office and no other channel. Once the Comair
voucher has been received by the Consumer, they will be required to phone the Comair call center to book their flight/s. The Comair contact number will be provided to the Consumer
when they have received their reward voucher via SMS.
12.5 All bookings must be made 4 [four] weeks prior to the departure date.
12.6 In the case when using 1 [one] voucher to book for more than 1 [one] person, all flights need to be taken simultaneously, with all passengers, flying to the same destination, on the
same flight. Flights cannot be split across multiple flight routes, dates or people. One of the travelers must be the purchaser of the product.
12.7 Flights are subject to limited availability. In the event that dates requested are not available, the Consumer will be required to provide alternative dates.
12.8 This Reward operates on an e-ticket system and presentation of an ID document will be required when checking in.
12.9 Any additional charges over and above the value of the Consumer’s voucher, or arising from additional passengers will be for the Consumer’s own account.
12.10 Should the full value of the voucher not be used for the booking, the Consumer will forfeit the remaining value of the voucher.
12.11 Cancellations or flight changes after confirmation of booking will not be permitted.
12.12 The Organiser and its agencies cannot be held liable for any changes to flight schedules, routes and destinations or loss of baggage.
12.13 Vouchers cannot be used in conjunction with any other promotional Rewards.
13.
The Intercape Reward entitles the Consumer to Intercape bus tickets up to the maximum value of R4000 voucher [Blue Tier], R7000 voucher [Silver Tier] or R12000 voucher [Gold Tier],
with the following conditions:
13.1 The Intercape reward redemptions that are not received within 1 [one] year of the reward registration pin codes being issued will not be considered and the rewards will be forfeited.
13.2 Bus tickets may be booked for any Intercape bus route [national or international destination].
13.3 The purchaser of the product, must be the traveler.
13.4 Multiple Intercape bus tickets may be booked up to the maximum value of the voucher.
13.5 In the case when using 1 [one] voucher to book for more than 1 [one] person, all bus trips need to be taken simultaneously, with all passengers, to the same destination, on the same
bus. One of the travelers must be the purchaser of the product.
13.6 If the booking or any of the bookings exceed the value of the reward, the Consumer may pay in the balance of the shortfall.
13.7 An Intercape voucher code will be allocated to the Consumer via SMS. [Any consumer who has unsubscribed from receiving marketing SMSs will not receive the SMS and it is the
Consumer’s responsibility to notify the Organiser on 087 056 2144]. The Organiser cannot be held responsible for SMSs not received by Consumers.
13.8 All bookings must be made directly with the Concierge Service, at which point the Consumer will provide the Intercape voucher code. All bookings are based on availability at time
of booking and can only be made via the Concierge Service and no other channel. The Concierge Service contact number will be provided to the Consumer when they have received
their reward voucher via SMS.
13.9 Tickets are subject to availability.
13.10 Tickets must be booked at least 4 [four] weeks prior to departure.
13.11 Consumers may book specific seats on certain routes, where this option is available from Intercape.
13.12 Tickets are subject to Intercape’s regular terms and conditions of carriage.
13.13 Cancellations or changes after confirmation of booking will not be permitted.
14. The Uber Reward entitles the Consumer to Uber vouchers up to the maximum value of R4000 [Blue Tier], R7000 [Silver Tier] or R12000 [Gold Tier], with the following conditions:
14.1 Multiple Uber rides may be booked up to the maximum value of the voucher.
14.2 An Uber voucher code will be allocated to the Consumer via SMS. [Any consumer who has unsubscribed from receiving marketing SMSs will not receive the SMS and it is the
Consumer’s responsibility to notify the Organiser on 087 056 2144]. The Organiser cannot be held responsible for SMSs not received by Consumers.
14.3 The Consumer will be required to redeem their individual Uber ride voucher via a web address which will be provided to the consumer when they received their reward voucher via
SMS. These individual Uber ride vouchers will be sent to the consumer’s choice of mobile phone number or email address.
14.4 Individual Uber ride vouchers will be available in denominations of R100 and R200.
14.5 Only one individual Uber ride voucher may be used per ride.
14.6 Should the full value of the individual Uber ride voucher not be used on a single Uber ride, the Consumer will forfeit the remaining value of the individual Uber ride voucher.
14.7 Should the Uber ride be more than the value of the individual Uber ride voucher, the Consumer will be required to pay in the difference of the cost.
14.8 The Consumer has one year from the date of issue of the reward registration pin code to redeem their Uber voucher rewards [Uber vouchers up to the maximum value of the reward
tier - R4000 [Blue Tier], R7000 [Silver Tier] or R12000 [Gold Tier].
14.9 Any unused balance remaining one year after the issue of the voucher, will be forfeited.
14.10 The Consumer will be required to download the Uber app to use this reward.
14.11 All Uber rides need to be booked via the Uber app.
14.12 Uber codes are subject to Uber’s regular terms and conditions, unless specified otherwise in this section.
15. Any fraudulent behavior will result in an immediate cancellation of issued reward registration pin codes, flight, accommodation, Uber or Intercape vouchers and any flights / accommodation
/ Uber / Intercape booked and the Organisers reserve any rights in law to pursue appropriate compensation and / or institute criminal proceedings. The Organisers accept no responsibility
for incomplete, lost, misdirected, illegible, late, or altered registrations. Registrations that do not comply with these Terms and Conditions will be disqualified. The Organisers reserve the
right to investigate any Consumer’s actions regarding any aspect of the Rewards and the redemption thereof.
16. Any Consumer who returns a product purchased during the promotional period forfeits their Reward accordingly. Regarding the Promotion returns policy, where Consumers purchase
qualifying products and return these products to the participating retailer, the following rules will apply:
a. A Consumer returns or exchanges their purchase for any reason whatsoever with the participating retailer after the registration process of the Reward, the Consumer must call
the Concierge Service on 087 056 2144 to cancel their registration and acknowledge that they are no longer able to claim the Reward corresponding to the product model code
returned;
b. If the Consumer has already redeemed the Reward and then returns or exchanges their purchase, the Organisers reserve the right to claim back the value of the Reward from
the Consumer.
17. Limitation of Liability:
17.1 To the extent permitted by Consumer Protection Act and any other applicable law:
a. The Consumer and/or winner(s) hereby indemnifies the Organiser against any direct, indirect, special, incidental, consequential or punitive damages or loss of any kind
regardless of how this was caused, and whether it arose under the law of contract or delict or otherwise, because of the Consumers entrance to the Promotion.
b. The Organiser excludes all warranties (express or implied), representations and liabilities regarding this Promotion (other than for death or personal injury caused by its
negligence and/or fraud).
18. General
18.1 In accordance with the confidentiality policies and practices of the Organiser, none of the entry details of any Consumer in this Promotion will be disclosed or used by the Organiser
for any purposes other than for entry into the Promotion and in accordance with clause 18.2 below.
18.2 Consumers acknowledge and accept that the Organiser shall utilise a third party (the “Organiser’s authorized agent/s”) to contact the Consumer, in the event that the Consumer is
a winner, and to arrange delivery of the Reward. In order to affect the contacting and delivery process, the Organiser’s shall provide the Consumer’s information to such third party.
18.3 Details of Consumers will not be used by the Organiser for Samsung related communication should the Consumers opt-out to receive further communication from the Organiser.
18.4 Information regarding the Promotion that is published on authorised advertising material will also form part of the terms and conditions of the Promotion.
18.5 The Organiser’s may in their sole discretion amend these terms and conditions at any time, without notice, and such amendments shall be deemed to have taken effect from the
date of publication of the revised terms and conditions on the Organiser’s website www.samsung.com/za/offer. The onus rests on the Consumer to constantly check the website for
updates to the terms and conditions.
18.6 If this Promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Organiser,
including but not limited to technical difficulties, unauthorized intervention or fraud, the Organiser reserve the right, in its sole discretion, to the fullest extent permitted by law: (a)
to disqualify any entrant; or (b) to modify, suspend, terminate or cancel the Promotion as appropriate, subject to the approval of relevant regulatory authorities.
18.7 Save as permitted by Law, the Organiser reserves the right to cancel, suspend or terminate this Promotion, without notice at any time, and such cancellation, termination or
termination shall be deemed to have taken effect from the date of publication on the Organiser’s website www.samsung.com/za/offer. No liability shall lie against the Organiser in
favor of any Consumer, winner(s) and/ or third party arising from such cancellation, suspension or termination. Therefore the Consumer waives his/her right which they may have
against the Organiser and hereby acknowledge that they will have no right of recourse or claim of any nature whatsoever against the Organiser.
18.8 This Promotion is governed by these terms and conditions, as well as those of the relevant authorized participating stores, associated with this Promotion.
18.9 Any dispute or claim arising out of or in connection with the Promotion shall be governed by and construed in accordance with the laws of South Africa.
18.10 The Organiser accepts no liability or responsibility, whether occasioned by any circumstance not foreseeable and not within its reasonable control for late or delayed delivery of the
Reward owing to, but not limited to, stock unavailability, strike, lock out, destruction of Reward on route by any means, any civil commotion or disorder, riot, threat of war, any action
taken by governmental authority or public authority of any kind, fire, explosion, storm, flood, earth quake or other acts of God.
18.11 If part or all of any clause of these Terms and Conditions is illegal, invalid or unenforceable:
a. It will be read down to the extent necessary to ensure that it is not illegal, invalid or unenforceable, but if that is not possible;
b. It will be severed from these Terms and Conditions and the remaining provisions of these Terms and Conditions will continue to have full force and effect.
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