2023 TROOP COOKIE COORDINATOR TRAINING
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2023 TROOP
COOKIE COORDINATOR
TRAINING
On my honor,
I will try to serve God*
and my country,
to help people at all times,
and to live by
the Girl Scout Law
* Members may substitute for the word God in accordance with their own spiritual beliefs.
Agenda
Welcome and Introductions
• About the Baker – ABC
• About the 2023 Cookie Program
Getting Started
▪ What’s new
▪ Goals for 2023
Volunteer Coordinator – Role
• Dates and Timelines
• Programs and Events
SMART COOKIES
• Getting started
• Cookie Initial Orders
• Cookie Distribution
Girl Participation
• From Digital to In Person
Do you follow lemonades on facebook?
Confidential & Proprietary
Confidential: For internal
Confidential: For internal use
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4
WHAT’S YOUR FAVORITE AMERICA’ S BEST COOKIES GIRL SCOUT COOKIE?
ABC offers healthful features for
consumers at no additional cost
✓ 6 varieties are made with vegan ingredients
Confidential & Proprietary
ABC Bakers’ Cookie Features
• Kosher
• Zero trans fats
• No partially hydrogenated oils
• No high fructose corn syrup
• Halal certified
• Certified Sustainable Palm Oil/RSPO (exception is Gluten Free
cookie)
• Recyclable cartons, trays (check locally)
Current GSUSA-owned names (IP)
• Thin Mints,
• Trefoils (now name for both bakers)
• Toast Yay! (ABC’s French Toast-inspired cookie launched in 2021),
• Adventurefuls (launched in 2022)
• Raspberry Rally (launching in 2023)
Confidential & Proprietary
We service companies with the world’s most iconic brands – like Girl Scouts! Baking Refrigerated & Frozen Bars & Components Packaging Confidential & Proprietary
New For 2023
New for 2023 – The Price of Cookies - $6
✓New recipe for 2023 (no milk) ✓Allergen-free ✓Made with real chocolate ✓Re-sealable pouch
Unified name “Trefoils” in 2023 What’s New! • Minor package and graphic changes to align with Girl Scout brand standards • Trefoils will be the Troop Sample Cookie for 2023, shipped to SU’s via standard process
NEW COOKIE for 2023! (Yes, that’s 3 years in a row)
The first ever online-only Girl Scout cookie*
Thin, crispy cookies infused with raspberry flavor, dipped in chocolaty coating
MADE WITH VEGAN INGREDIENTS
*Available online only to be direct shipped to consumers
Confidential & ProprietaryRaspberry Rally
In collaboration with GSUSA, a brand new online shipped only cookie is available for
the 2023 cookie season
1 1 2 2 3
Simplicity
Learning for Girls Building Consumer
• Less physical handling Excitement & Growth
• Enables girls to build selling
• Shipped directly to skills, pitching to her • Product concept and
consumers customers in person, and development grounded in
online, where shoppers are consumer research, with
buying across channels for strong scores for Girl
convenience Scout Cookie consumers
and overall cookie buyers
nationwide
Confidential & ProprietaryPackaging updates to……. Caramel deLites and Peanut Butter Patties Why? • Simplifies supply chain • Minimizes overall risk to council partners • Increases baking flexibility (other ovens) • Saves ~70,000 trees per season • Reduces the carbon footprint from production of the cartons • Less diesel fuel required to ship in and out of the bakery • Optimizes truck loads with better pallet utilization
Our net weight and cookie count have
not changed in nearly a decade!
Nutritional information can be found at abcsmartcookies.com or abcbakers.com
Cookie Variety Net Weight Number of Cookies Packaging
Thin Mints 9 oz 32 2 foil sleeves, carton
Caramel deLites 7 oz 15 Foil wrapped tray,
carton
Peanut Butter Patties 6.5 oz 15 Foil wrapped tray,
carton
Trefoils 9 oz 20 2 cello sleeves, carton
Lemonades 8.5 oz 16 Single tray, overwrap
Peanut Butter Sandwich 8 oz 20 2 cello sleeves, carton
Toast-yay! 8.5 oz 16 Single tray, overwrap
Adventurefuls 6.5 oz 15 Foil wrapped tray,
cartonFor the 2023 Cookie Season, GSUSA did not enter a partnership with any mobile ordering delivery platform. However, as councils, we have been allowed to enter into agreements with any mobile ordering, delivery platforms. As of today, GSCCC has entered negotiations with both Door Dash and Grub Hub. What that will mean for troops. Troop will be allowed to select a booth time and location in the FCFS booth process Troops will need not be present, so you can choose anywhere All troops with booths during that week, will get equal shares of cookies sold. So if we had 10 troops and sold 100 boxes, each troop will get allocated 10 boxes of cookies and the troop will be credited the corresponding finances - $60. *note your SU Team’s decide for these to not go live until beginning of the sale.
Some Cookie Stats
ABC Bakers Choice Cookies Confidential: For internal use only / Confidentiel : Réservé à l'usage interne 19 19
Our Baker’s Choice items boost sales!
2022 ABC Councils’ Cookie Mix
Baker’s Choice = 18%
Care to Share
Adventurefuls… 2%
Thin Mints
Caramel Choc 25%
Chip
2%
Toast-yay!
6%
Lemonades
10%
Caramel
PB Sandwich, deLites,
7% 18%
Shortbread,
7%
PB Patties
14%
Confidential & ProprietaryDid you know!
3 Girl Scout Cookie Varieties are in the top
8 of Cookies sold in the USA retail.
Nilla Wafer
6%
Oreo Double
Stuff Oreo
12% 28%
Belvita
13%
Peanut Butter Patties
4%
Chips Ahoy!
Caramel deLites 23%
6%
Thin Mints
8%
Confidential & Proprietary Source: IRI Total US Outlet Report April 18, 202122
Council Goals…..
2023 GSCCC Council’s Goals
Troop Cases Sold GOAL
Girls Selling
117,959 GOAL
5,430
5,340
108,850 115,571 3838
98,455 3,838
77,112 3,382
2019 2020 2021 2022 2023 2019 2020 2021 2022 2023
Average packages sold pergirl GOAL
305
308
274
244 255
2019 2020 2021 2022 2023
Confidential: For internal use only / Confidentiel : Réservé à l'usage interne 242023 TROOP BONUS OPPORTUNITIES
▪ If your troop* has a PGA of ▪ For troops* with a PGA of 225 on
32 of nuts sold in Fall 2022. their initial order (due Jan 9)
▪ Your troop* will be credited ▪ Your troop* will be credited in
in SMART COOKIES $.05 per SMART COOKIES $.05 per box on
box sold in 2023. your initial order cookies (only)
32
Per every
registered
= $.05 per package sold
Girl Scout
(PGA)
225
In the 2022 the total receive by troops was $26,000 in credits.
*a troop is considered 3 or more girls and 2 registered leadersThe Girl Scout Cookie Program…is the Girl Scout Entrepreneurship Program
Confidential: For internal
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5 Skills…The Girl Scout Cookie
Program is more than selling cookies…
Cookie Rally Dates
Jan 7 – SLO
Jan 8 – Seaside
Jan 14 – Oxnard
Jan 21 – Buellton
Jan 22 - CLU
Girls act honestly and Girls decide where and Girls set product Girls develop a Girls learn how to talk
responsibly during when to sell products program sale goals budget, take cookie (and listen) to their
every step of the (nuts, cookies), how to and, with their team, orders, and handle customers, as well as
product program sales. market their sale, and creates a plan to reach customers’ money. how to work as a team
what to do with their them. with other girls.
earnings.
This matters
because employers This matters
This matters This matters This matters because
want to hire ethical because girls must
because girls need to because girls need to it helps them to do
employees-and make many
know how to set and know how to handle better in school (on
ethical leaders in every decisions, big and
reach goals to succeed money-from their lunch group projects, on
field. small in their lives.
in school, on the job, money to their sports teams, and on
Learning this skill
and in life. allowance to the playground) and,
helps them make
(someday) a later in their career.
good ones.
paycheck.
GSCCC Activity Calendar
29Entrepreneurship Badges & Pins
Check out our event
calendar for online
badge workshops
GSCCC
Event Calendar
3031
Troop Cookie Coordinators
Troop Product Program Coordinator- 2022 23 (cognitoforms.com)
Basics Communication Logistics Rewards
• Registered Adult Member • Order card distribution to • Coordinate with families • Create initial
girls Initial Order delivery
• Good Financial Standing recognition order in
with the Council • Send outs • Location SMART COOKIES if
applicable
• Current Background
communication to
• Girl pickup times
families regarding • Create main
• Assists as a volunteer at
Clearance
• Dates recognition order
• Works well in a team • Deadlines Initial Order Drop
• Takes in reward
• New information
• Booth locations (if • Review Troop orders in delivery and breaks
down for troop
Council applicable) SMART COOKIES
distribution
• Enter Initial Order • Assists with securing (May/June)
• All Troop Trainings • Enter all planned Booth locations for your
Troop • Communicates to
• Girl Online Training Orders Troops – pick up info
•
•
Engage all new Troops
Final Delivery logistics • Communicate with • Collect all funds from girls • Dates
and deposit funds
• SU and council any
Set dates, times &
deadlines issues regarding
frequently into bank • Times
• Any finance issues during product or monies • Location
sale2023 COOKIE SEASON
IMPORTANT DATES
January 25 - 28 January 14 - 27, January 28, 2023
December 1, 2022 January 9, 2023 2023 2023
SMART Initial Orders Initial Girl In Person
COOKIES due into Order Online Cookie
Opens for SMART Delivery Only Sale
Volunteers COOKIES Dates Selling Begins
February 17 - 19,
February 1, 2023 February 7, 2023 February 10, 2023
2023
Booth Sales
ACH Draft National
Cupboards Begin
Date Cookie
Open
Weekend
March 12, 2023 March 1, 2023 March 28, 2023
Cookie March March
Sale ACH #2 ACH #3
Ends Draft Draft
Dates DatesTroop Information Packets
1 Jumbo Envelope per troop
1 Reward, order card per girl
2 receipt books per troop
1 Money envelope per girl
1 package of trefoils per troop
Please check with your SU Cookie
Coordinator for distribution of
packets. You may get a packet, but
you need to have a form signed to
be in SMART COOKIES. 35SMART COOKIES - The Registration Email If you are the designated Troop Cookie Coordinator in MyGS, you will receive an email from noreply@smartcookies.com with a unique link to you to get started. This link is not universal, it is specific to your email. If you receive the link and you are not the primary Cookie Coordinator, please contact us at info@girlscoutsccc.org to send a link to the correct person. We will be adding all troops and Cookie Troop Coordinators who have completed the online agreement.
SMART COOKIES - The Completion Email Once complete you will be sent a final confirmation email welcoming you to SMART COOKIES with your username and password. This also gives you the link to SMART COOKIES to login.
TROOP DASHBOARD
Step 2 – Complete Volunteer Profile
Once logged in check the following
1. Enter the number of girls you expect to be selling
2. Proceed plan – the default it to receive Troop Rewards
a. If you want to opt out – you must select the drop down and choose the opt out option
3. Your Bank Account Info will be uploaded in January – please make sure it is correct
4. Make sure your Girl Scout level is correct, Daisy, Brownie…etc
5. You are the primary person, this means you will receive all email correspondence from SMART COOKIES,
including any changes in cupboard hours. If someone else should receive these, please make yourself the
secondary person and add them as the primary.TROOP INFORMATION PAGE
Once you have clicked the email registration link, you will be prompted to edit,
Stepor2complete
update – Complete Volunteer
your Troops information.Profile
If you are not able to edit a field,
please contact us at info@girlscoutsccc.org40
Troop Initial Orders
Things to consider first…..
1. Review your last years total sales
• If you are a new Troop, our council PGA (per girl average) is 305.
2. Review your Troop PGA Evaluate your Troops goals and needs for the Girl Scout year 2023
• Supplies, membership dues, uniforms, program registrations
Will there be a distribution
Thing to consider next…
issue?
1. Traditionally 30 – 35 % of Troop sales are from booth sales No, Typically, we take 80%
• Is this consistent with your Troop? of our forecasted sales into
our warehouse in Stockton.
2. Traditionally troops order 70 – 90 % of their order at the initial order
For Cookies 2023, we are
• You can always transfer to other troops during the sale
• Only 70% of troops put in initial orders taking 100% upfront.
Reminder –
• Direct Ship orders are not part of your inventory – these ship from the baker and are added to your
girls' sales along with the payment
• You can always get more cookies through a cupboard or Troop to Troop transfers
• Council does not “take back” any cookies
Recommendation –
• Order what you are comfortable committing your Troop and girls to, you are financially responsible.
• initial orders should be enough to cover potential Girl Delivery, walkabout and booth sales for at least
the first week on the sale.Now Sure What to Order? INITIAL ORDER ESTIMATE
Order must be entered into Smart Cookies by January 4, 2021
Use the Cookie Calculator
Service Unit Troop Initial Order Estimate
Troop
How does it work?
230.02020 Junior Per Girl Average
Level Junior 250Council per girl average goal
Packages to reach Council Goal
• Enter # of girls registered # Girls registered 9 2250
Current PGA based on 2021 Recommended Order column
• PGA Goal for 2023 Name 201.3
Email
• Change the % of what you want Phone
to order.
Order - in FULL CASES
• It will calculate based on previous ALL VARIETIES ARE SHIPPED IN CASES OF 12 PACKAGES
year trend and data
Recommended order in cases based on
2020 average order based on Junior troop of # of percentage entered below 2021 Initial Case Order that I will
girls registered as listed above place in Smart Cookies
• Not happy with the mix?
90%
% Mix by Variety
Change it! aDVENTUR 12 10
6.8%
Adventurfuls 8 7
8.8%
Lemonades 16 14
10.3%
Shortbread 13 11
6.3%
Thin Mint 47 43
27.4%
This form can be found on our Peanut Butter Patties 24 22
Cookie+ Resource Page 13.4%
Caramel deLites 34 31
19.8%
Peanut Butter Sandwich 15 13
7.2%
TROOP CASE TOTAL 171 151 0SMART COOKIES - LOGIN
abcsmartcookies.com
Troops can go to resources and tools. They should make sure to add a second person to the account and make sure the reward
plan is correct. Girls and Troop Bank accounts will not be uploaded until January,2023Things to remember:
• Troop Goals,
• Number of Registered Girls in the Troop
• Initial Order Reward PGA is 180 – GS Hat
• Troop with an Initial Order PGA of 225 will receive an additional $.05 per box of
cookies. (Initial Order Cookies Only)
• Remember to add pre-requested Gluten order to the initial order
• You can add less, just not more – we will adjust troops who add more
• New Troops - Contact me at:cookies@girlscoutsccc.orgINITIAL ORDER – ENTERING THE ORDER Enter in full cases (you do not have a choice) Put notes int the order notes – for future reference Save – hold on submitting, in case you need to adjust – we will submit if needed. 46
Choosing a Delivery Date and Time
• Some areas (Ventura County) will have more than one location to choose from, choose
what is best for your troop, we cannot move orders once placed.
• Most locations will have the time scheduler turned on, make sure to choose a pickup time.
47Initial Order – Cookie Distribution For Cookies 2023 we will be working to do as many combined mini mega drops as possible. We are asking that SU and Counties look to combine their pick-ups. Why? 1. This allows for a faster delivery day and timeline. 2. Volunteers will be asked to assist with the process for no more that one-hour shifts Note: Troops again this year with 500 or more cases orders can request individual deliveries to a residence (not on 1/28/2023) Richmond, VA Stockton, CA Hollister & Simi Valley 6 Counties 600 Troops
Direct Ship
Program
Direct Ship is 7% of our
Cookie Program, which is 7%
of your Girl Scouts Sales.
Goal for 2023 is 8,257 cases.
Troop Cases Sold GOAL
117,959
108,850 115,571
98,455
77,112
2019 2020 2021 2022 2023Changes to Direct
Ship Program
• Standard shipping flat rate will increase from
$12.50 to $14.99 for every 12 packages
• Subsidy minimum package requirements will
increase from 6 packages to 9 packages.
• Subsidy shipping rate will be $7.49 starting at a 9-
package minimum (50% of the standard shipping
flat rate of $14.99). A reminder that your Council
pays half of the subsidized shipping cost.
Shipping rate information in Cookie Central.\2023 New Gift Box Design GSUSA has updated the gift box design for the 2023 Direct Ship program. When shopping on ABC’s Direct Ship website, consumers will see the new gift box image, along with a message stating, “designs may vary”. ABC will begin shipping the new gift box design once existing gift box inventory runs out.
• Gives customers an option to support Girl Scouts without taking
possession of cookies
• Helps girls think creatively in order to give back to their communities
• Helps girls reach goals
• Councils handle the distribution
• Available through online sales53
Cookie Cupboards
COOKIE CUPBOARDS
Council Cupboards Volunteer/SU Cupboards Council Cookie Jars
These locations are secured and These cupboards are hosted by These locations are secured and
staff by GSCCC in store fronts, volunteers in their homes, garages staff by GSCCC in store fronts,
trailers and storage facilities or storage units around the council. trailers and storage facilities
around the council. around the council.
Volunteers serve as cupboard
Cupboard hours will be posted managers. Cupboard hours will be posted.
weekly.
Cupboard hours will be posted Issues in 2022, parents
weekly based on volunteer availability
picking up a will. Do you
want us to allow troop
Cupboard Inventory
coordinators only?
Council Cupboards will be stocked beginning the week of January 30, 2023 We are working on a
solution here.
Planned orders
• A planned order must be placed in the SMART COOKIES system by Sunday at 11:59 pm each week
• Cupboard managers will select and post available cupboard times.
• Cupboards will fill all planned orders first
• First Come – First Served orders will be at the cupboard discretion – based on availability after planned
orders are filled
Exchanges
Exchanges will be made for damaged packages for the same variety
Note: we will add an exchange week56
Cookie Booths
Booth Sales in Smart Cookies are
Managed by Troop User
Approve any
What are Troops’ Responsibilities?
orders from Troop
Cookie Link
▪ Booth Sale Orders from Troop Cookie Link must
be approved by Troop volunteer
23% +200%
▪ Troop Volunteer secures Inventory from
cupboard as needed to fill orders or supply Secure Needed
traditional booth Inventory
+139%
▪ Troop Volunteer allocates cookies sold from
troop cookie link to participating girls via Booth
Divider. (Only option) Allocate Cookies
▪ Troop Volunteer should use Booth Divider to Sold at Booth Sale to
allocate cookies to girls for booth sales but can
Girls via Booth
Divider
choose to use transfer process.Booth –
Cookie Booths Sales
Who Does What
COUNCIL SERVICE UNIT TROOPS GIRLS
Uploads booth location from With Council Secures all booth Enters FCFS booth selections Attend booth selection as
2022 into SMART COOKIES location within their Service unit and chooses up to 2 booths scheduled
with booth agreements each dates (if wanted)
Confirms National Booth Come dressed in appropriate
Locations Provides council with troop who Requests Troop secured Girl Scout attire
received priority booth locations booth in booth portion of
Secures with Service Unit all by January 3, 2023 SMART COOKIES Follow all rules that booth
booth locations with booth location has
agreements Confirms with council Provides all necessary items,
representative all troop secured cookies, money, displays, etc. Has Fun!
Activates FCFS booth booth requests
selections
Approves all Troop secured
booth requests.
Booths will be secured with guidelines, by the Council or a SU Team Member.
All booths must be in SMART COOKIES.
National Partners
Walmart – secured only by council – new online process
Joann – GSUSA in negotiations
GNC – Approved – can secure in December – there is a list of yes and no locations
Places to contact – previous national locations but with no current national affiliations
Dunkin Donuts
Tractor Supply CompanyFirst Come First Served Booths First Come First Served (FCFS) Booth selection is our process to allow troops to select booths within their Service Units. The process is within SMART COOKIES. • Dates are currently: January starting a 7 pm. Dates TBD. • Troop may select two available booths per round. • FCFS Booth opportunities with then continue after January 25, 2023. • Beginning January 30, 2023, booths will be open no limits. How do this? From your dashboard – booths – schedule booth Available booth locations and times will appear on a calendar Select and Save. Make sure you login in each day and select booths, they will go fast.
First Come First Served Booths When the FCFS Booth selection opens – you will go to your dashboard and choose “Booth” – Schedule Booths. From their the below will appear, with the ability to choose available booths. On the bottom, will keep track of your booths. To view them once selected – Booth – My reservations.
Step 2 – Complete Volunteer Profile The process to secure a “troop secured in person booth” and “troop secured virtual pick-up booth are the same” From your Troop Dashboard – select booth, then Troop Secured. If you check this “is this a Virtual Pick-up Booth” the location will not appear on the cookie locator, this will be exclusive to your customers that purchase from the link. You can however, coordinate this location for any girl delivery – curb side pickups. If you don’t click the link – then this requests is for a physical troop booth and will appear on the cookie locator – these are all approved by council.
What are the Troop Responsibilities
for the Troop Ship Only Link?
Before the end of the sale, the troop volunteer should
navigate to Orders > Troop Direct Ship Orders to distribute
the packages ordered.
23% +200%
+139%
Any orders that have not been distributed will show in
status as Pending Distribution in red. Scroll to bottom of
the screen to the distribute cookies button64
Recognitions & Troop Proceeds
Girl and Troop Rewards Individual Girl Rewards
Troop who Opt-Into Rewards
• Girl Rewards are cumulative
• If there is a choice at a level, someone
needs to make a choice, anyone, if not, we
will, and it will not be a wearable item.
• Troops need to create and complete, by the
end of the sale, a main recognition reward
order.
Troops who Opt-Out of Rewards
• If the Troop has opted out of rewards, and
the girls want the 2023 Theme patch, at least
25 packages needs to be allocated to trigger
the patch order for the Troop.
• Troops need to create and complete, by the
end of the sale, a main recognition reward
order (remember girls still earn patches and
650+ level rewards, even when you opt-out.
Troop Rewards – Initial and End of Sale
All troops must create an initial order and troop
reward plan. Troops who reach the levels noted
will receive those rewards.2023 Cookie Program - Sibling Reward
The GSCCC sibling reward is for those families that have one or more Girl Scouts Tip: Have parents,
selling cookies. The reward earned will be determined by the total number of cookies troop leaders, you,
sold between all siblings who have sold cookies during the 2023 Cookie program.
someone, anyone, go
onto the Cookie+
• Sibling rewards are not cumulative. resource page and
• Each sibling will only receive one additional reward. complete the Sibling
• To qualify, all sibling must have sales allocated to them (at least one package)
Reward form.
• The sibling form must be completed, this is the only way we know. This link is the only
Here is how it works. way to track siblings. It
50 – 800 rewards: For siblings, two, three, four, etc. that sell collectively 50 – 800
does not matter if one
or more person
packages of cookies, that means, we add up all sales for all siblings, no matter how completes this form.
many there are, and if their total lands between 50 – 800 packages, each selling
sibling will receive that one additional reward.
We honor this reward if
one of the siblings is in
Super Selling Siblings a opt out Troop,
1000 – 3500 rewards: Example: If there are two siblings, selling cookies, and they however the needed
both want the GSCCC Destination, which is at the 2023 level, their total sales must add
number of cookies sold
process still applies for
up to the level below (1500) times two, which is 3000 packages, three siblings, this sibling rewards.
would be 4500. Each girl does not need to have the lower level allocated to her, but
their total must equal what is needed. So, for two siblings, one could have 25 allocated
Please complete the
form no later than
to her and one could have 2975, totaling the needed 3000 packages. March 12, 2023.
Please note, we are the only council in the country who does this reward. This is done
behind the scenes and the information cannot be found in SMART COOKIES. Any
information about this reward will come directly from council.
Confidential & ProprietaryMoney Matters
Girls earned rewards…. FROM GSUSA….
Can be…. Troop proceeds can be used for the purposes of Girl Scouting in many
ways that tie back to the Girl Scout program which includes implementing
▪ Apparel and toys
the three program processes: girl-led, learning by doing, and cooperative
▪ Patches learning and which result in the achievement of the 5 Girl Scout
▪ Electronics Outcomes. Examples could include; outdoor adventures, community
service and take action projects, highest awards (where applicable), Girl
▪ GSCCC Program Credits Scout troop meeting supplies, troop trips, and other girl-led Girl Scout
▪ GSUSA online coupons troop activities. The possibilities are limitless!
▪ Organized events However, using troop proceeds to purchase memberships in or uniforms
▪ Organized programs for another organization is not using such funds for the purposes of Girl
Scouting. We encourage all councils to remind their volunteers of this
Cannot be… policy in order to protect the all-girl environment and to avoid diversion of
• Cash Girl Scout assets.
• Gift Cards Cannot be used for:
• Used for family members, unless ▪ Funding cost of family members who are not required
they are a necessary chaperone chaperones
▪ To reimburse girls for experiences and travel
How much does my troop earn in troop proceeds?
Troop with rewards - $1.05 per box
Troop without rewards $1.10 per boxTROOP PROCEEDS • Annual Membership Dues • Program Activities • Girl Scout Events • Uniforms • Troop meeting Supplies • “Take Action” Projects • Girl Scout Travel Troops receive between $1.05 and $1.10 per box Any additional money earning activities must be approved by council. See Money Earning Guidelines on our website – www.girlscoutsccc.org
MONEY MATTTERS – FAQ’s Q: What if my troop does not have funds for the ACH? A: You must contact us at info@ - 3 business days before the ACH date. Q: Can we use Venmo or Zelle, etc? A: Yes, but it the troops responsibility to keep track. Q: What do you recommend for collecting funds from girls/caregivers? A: Create a weekly “drop off day” Money Mondays…this could also be a day for transfers from girl Venmo, etc to the troop. Again, this is the troops responsibility to keep track. Q: What do you recommend to keep track of girl payments? A: In SMART COOKIES, use the finance tab and post any funds girls give to you. Q: Is there a report to keep track of what girls owe to the troop A: Yes, use the girl balance summary report. This info is also on your dashboard – scroll down to Girl Financial Responsibilities. Remembers all sales paid online are automatic to both the troop and girls.
HOW THE MONEY WORKS
Girl Delivery – Per
In Person Cookies Direct Ship Cookies Care to Share Cookies
Paid Cookies
What Girls Do: What Girls Do: What Girls Do: What Girls Do:
Girl have cookies in hand and Girl have cookies in hand and Girl send out their links to their Girl offer the opportunity for a
customer to “donate” a box of
are selling to customers (door to are delivery cookies that they customers, customers order
cookies to our Care to Share
door, workplace, etc.) have sold in advance using their and pay online. program. The customer gives the
social media app or sending girl/troop funds but receive no
What You Do in SMART emails. What You Do in SMART cookies.
COOKIES: COOKIES:
What You Do in SMART What You Do in SMART
These cookies need to be You do nothing here. The COOKIES:
COOKIES:
allocated to the girls (troop to girl cookies and payment are both
These cookies need to be
transfer in SMART COOKIES) These cookies need to be added to the troop and girls. allocated to the girls via virtual
allocated to the girls (troop to girl cookies share. The only
How the money works: transfer in SMART COOKIES) How the money works: exception is direct ship, these are
added automatically to the girl.
If cash or check you need to post How the money works: Both the troop and Girl Scout
to the girl, using the finances tab are credited for the payment. How the money works:
then - girl transactions. The payment for these cookies
If paid via direct ship or girl
is added at the time of the sale : delivery-prepaid, these funds are
If using the SMART COOKIES to both the troop and girl’s added to both the girls and the
credit card app or their QR code, account. troop. If paid from cash or check,
which is also connected to the these funds will need to be added
APP. The system credits both the to the girl's account.
girl and the troop for the sale.
Any box of cookies you give a girl – you need money, somehow, to your troop.Cookie Share Sales in Smart Cookies
are Managed by Troop User
Girls Sell Cookie
What are Troops’ Responsibilities? Share
▪ If a girl sells “Cookie Share” to a customer – it is
considered a “variety” in the Smart Cookies System and
must be accounted for – even it pre-paid.
23% +200%
▪ If a girl sells cookie share door-to-door during direct sales
she collects the money, reports the sale to the troop
Girls Report Sales
volunteer – the volunteer then enters the order using
to Troop Volunteer
+139%
Orders>Virtual Cookie Share.
▪ If a troop sells Cookie Share at a booth, it is entered in the
booth divider and is divided at the time the sales are
allocated to girls. Orders are Created
by Troop Volunteer
Note: These need to be allocated to girls, just like any other
cookie. If cookie shares are added to girls via booth sales or
direct ship. All other care to share cookies need to be allocated
to girls via Virtual Cookie Share orders.74
Girl Experience
COOKIE GO DAY IS JANUARY 28!
ABSOLUTELY NO
IN PERSON SELLING
PRIOR TO JANUARY 28, 2023Invitation to register on SMART COOKIES Beginning January 14, 2023 - Girls will get their unique email registration link from: noreply@uat.abcsmartcookies.com This will give them options to add the girl delivery and payment option via the social media link (their unique URL)
Girl Registration Page The option to choose Yes or No to opt into having a social media girl delivery link, is on the girl registration page. This is a mandatory field. We also need to encourage families to put in their Girl Scouts correct clothing sizes and sock sizes, as this populates to the Troop roster. However, it only populates the girls sizes.
Girl Opportunities - Channels
Girl Delivery Booth Sales Direct Ship Cookie Share
• Pre-paid Girl • Traditional Booth • Troop Ship Only • Direct Ship Sales
Delivery Orders Link
• In Person Sales • Troop Ship Only
• E-cards • Cookie Finder Link
• Troop Cookie Link • Girl Direct Ship
• Social Link • Link
• Pre-paid pick-up Link
• Door to Door Orders • Girl Direct Ship
Link • Girl Delivery
• QR code • Walk-up Orders
Touchless • Social Media
Orders
• E Card
SMART COOKIES data reporting will keep your sale on track!How Girl Participate – In Person
Door-to-Door (aka Walkabouts)
Only in residential areas and community parks, local ordinances permitting
• No stationary booths – must always be walking
• Only during daylight hours
• Girls may do walkabouts in any neighborhood within GSCCC boundaries
• Adults must always accompany girls
• Use door hangers and business cards! (Found at www.girlscoutsccc.org)
“Lemonade” Stands
• Only in residential areas
• Only where the girl or a close relative (parent, grandparent, aunt/uncle) lives
• Stationary location in front of residence – not on sidewalk, street corner, parking lot, etc.
• Adult must always be present
Workplace sales
With management permission, girls may walk around a workplace and sell to employees (not business
patrons.)
• Displays must include a message from the Girl Scout. Keep her involved.
• Cookies cannot be visible in any way or sold to customers of the business.
Telephone Sales
• Girls should review their last year’s order cards and contact reliable customersOnline - How To
Pre-GO Day - Advertising – January 14
• Girls may advertise they will be participating in the 2023 Girl
Scout Cookie Program beginning January 28 – YES!
Pre- GO Day - Selling – January 14 - 27
• Girls may actively sell via their SMART COOKIES accounts by
sending emails and using their unique URL’s for direct ship, girl
delivery (pre-paid) and care to share (online paid) only. There
should be no pre-order, order card taking at this time.
Internet – where to – where not
• You may advertise that your Girl Scout is participating in the Girl Scout
Cookie Program on social media accounts but cannot complete the
transaction through the internet (except through SMART COOKIES)
• Facebook, Instagram, Snapchat, Twitter YES! (to people they know)
• SMART COOKIES, YES!
• Allows girl to email potential customers through a secure website
and take their orders for shipment
• Craigslist, Next Door, eBay, Mommy Blogs, Amazon, NO!
GSCCC will not monitoring “social media” posts – see next pageGSUSA ONLINE GUIDEANCE
Online Marketing
Girls may use the internet to share their cookie program sales links, stories, and learnings with the following
guidelines.
• The Girl Scout Cookie Program is a program, led by Girl Scouts; online marketing and sales efforts
should always be led by the Girl Scout while also being supervised by parents/guardians.
• Before conducting any online marketing, girls and parents/guardians must review the Digital Marketing
Tips for Cookie Entrepreneurs and Families and read and adhere to the Digital Cookie terms and
conditions, the Internet Safety Pledge, Safety Activity Checkpoints for Computer and Internet Use and
the Supplemental Safety Tips for Online Marketing.
• Sales links should never be posted to online resale sites (eBay, Facebook Marketplace, Facebook
Swap, etc) Be aware that posts on sites containing the use of a dollar sign ($) may automatically post to
the selling side of the site. To prevent this, the posting party, that’s the Girl Scout/Adult must disable the
automated function.
• Social media ads should not be purchased or donated to promote sales links.
• Girls should remove their last names when using social media sites to protect their identity.
• Why? If choosing to share the link publicly, parents/guardians and girls should be aware that the
link can then be forwarded, allowing customers the girl does not know to place orders for girl-
delivery.
• GSUSA reserves the right to remove or disable the link for any reason, including the violation of
guidance, inventory fulfillment issues, safety issues, or if the sales and marketing activity goes viral and
otherwise creates unanticipated disruption.
What does this all mean? Girl Scouts may advertise their Cookie Program anywhere that is not in direct
conflict of the above guidance. We, the council will not get involved unless it is a direct violation.E Card, Social Media Links Girl Delivery – Pre-Paid
Social Media Link – Direct Ship or Girl Delivery
When customers open the
link, they are provided with
two options.
1. Direct Ship
2. Girl Delivery – Pre-Paid
There is not an option with
this link to pay later.
• The process from here is the same as e-cards
• Customer enters physical delivery address
• Places order
• Makes Payment
• Receives Confirmation
• Receives EmailE-card Girl Delivery Pre-payment by credit card • Select or add contacts to receive E-Card • Personalize the E-Card invitation • Provide the option for Girl Delivery • Pre-Pay or Pay at Time of Delivery • Send the E-Card invitation • E-Card sent confirmation received
Customer who receives E-Card invitation…..
Customer can choose Direct Ship or Girl Delivery
If they choose Girl Delivery
• Customers place their order
• Customer chooses to pay at time of order (Girl Delivery Pre-Paid)
• or can pay upon delivery
This will send an email to the family to approve the order
The Parent has 5 days to review and either approve or cancel.
The Customer will receive an email notification, either way
The Customer is charged at the time of approval.Girl Dashboard – Manage Orders: Order pending parent approval
• Checking the customer's name
• Checking the customer info
• Checking the interactive map!How can troop volunteers ensure all girl delivery orders are filled?
▪ Navigate to Dashboard> Girl Financial Responsibility
▪ A girl with a negative Balance may have e-card or social link girl delivered
cookie orders that she has not received inventory to fulfill.
23% +200%
+139%89
Online Resources for Volunteers Confidential: For internal use only / Confidentiel : Réservé à l'usage interne 90
NEXT STEPS – CHECK LIST
1. Complete the Troop Cookie Coordinator Agreement form. Your troop will not be in the system without it signed. This is
on our website under Cookies+ - Cookie Central
▪ Our systems do not talk to each other. It may take 1 to 3 business days to get your link, if you complete it after
November 29. Do this today, tomorrow, by November 29 and you will get your link by December 1.
2. Invite girls and their families to a troop in-person or virtual troop meeting to discuss the Cookie Program. Send an
agenda, so they know it is important to attend.
• Discuss troop goals, what the girls have planned for their 2023 Girl Scout year, your expectation of turning in any
funds that are not credit card payments (cash, checks, etc). Expectation of the number of booths your troop might
select and your expectation of family participation.
3. Review information packets and distribute to the girls/families
4. Sign-Up for a Cookie Rally as a Troop or encourage girls to sign up individually
5. Emphasize the simplicity of online girl delivered items
• Girls can use their QR codes for all sales
• Items which are ordered and paid for online do not need money collected from customers – just product
delivered by the girls.
• Direct ship items are paid for online and delivered directly from ABC Baker to the customer
6. Login to SMART COOKIES
• Check you roster to make sure all girls are there
• If girls are missing or girls are on the roster that are “taking a break” contact info@girlscoutsccc.org ASAP.
• We will not be making any adjustments to troops rosters after January 10, 2023. As having girls in your troop
will not affect any PGA rewards.
7. Place your troops initial order by January 9, 2023
• Please, do not wait until 11:59 pm to enter your order, enter now and edit if needed
• Make sure, if you put in a gluten free cookie request, that you enter it on your initial order. You can add less, you
cannot add more, we will adjust, and this may throw of your troops PGA for ab initial order bonus.
Confidential: For internal use only / Confidentiel : Réservé à l'usage interne 91
Confidential & ProprietaryDigital toolkits and online resources in ONE place
Volunteers
• Theme clip art, certificates, etc.
• Selling safely video and tips
• Cookie information & calculators
• Activity tips and how-to’s
• Standard forms
• Rally Guide
Girls & families
• Booth sale poster
• Girl videos
• Activity tips & how-to’s
• Social media kit
Spanish language
materials also offered!
• Order card
• Recognition insert
• Logo, theme assets
Confidential: For internal
internal use
useonly
only//Confidentiel
Confidentiel: :Réservé
Réservéààl'usage
l'usageinterne
interne 922023 Flickr art gallery
https://www.flickr.com/photos/abcbakersvolunteergallery/albums
All theme-related artwork is available in our Flickr gallery with access
through Smart Cookies (far right corner of every page ) or by clicking the
above link
Borders
Corners
PatternsVolunteer Program Resources Continued
Resource Location What Can I Find There?
ABC Bakers Facebook page Baker and Lemonade Facebook
pages
Lemonades Facebook page
www.abcsmartcookies.com/cookies Cookie variety details, nutritional
information
https://www.youtube.com/user/ABCCouncils ABC Smart Cookies technology
Training videos for Volunteers, Girls
and Caregivers and safe selling tips
https://abcsmartcookies.com/resources/ Rally Guide, Allergen Flyer, Troop
Goal Poster, Cookie Calculator,
standard formsCookie Program Online Resources
From our art gallery of images to ABC’s YouTube channel with helpful
videos designed to navigate Smart Cookies, there are resources
available for everyone
FLICKR ART GALLERY FOR VOLUNTEEERS
Create your own flyers with seasonal clip art
https://www.flickr.com/photos/abcbakersvolunteergallery/albums
SMART COOKIES TECH SUPPORT IS ALWAYS OPEN
Call: 1-800-853-3730
NOTE NEW EMAIL ADDRESS:
Email: ABCSmartCookieTech@hearthsidefoods.com
ABC SMART COOKIES YOUTUBE CHANNEL
Just In Time videos for all user levels of Smart Cookies, designed to help
you navigate through every phase of the cookie program
https://www.youtube.com/user/ABCCouncilsQ&A
Thank You!
On behalf of Hearthside Food Solutions and ABC Bakers, we appreciate you!
Volunteers are love in
motion!”
— Anonymous
We make a living by
what we get, but we
make a life by what we
give.”
— Winston Churchill
"The broadest, and maybe the most meaningful definition of
volunteering: Doing more than you have to because you want to, in a
cause you consider good.“
— Ivan Scheier
Confidential & ProprietaryYou can also read
