MY BUSINESS BOOKLET - Honey Fashion Accessories
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BUSINESS OPPORTUNITY I M P O R TA N T B U S I N E S S I N F O T O N O T E Style Station MY ACCOUNT NUMBER IS MY FACILITATOR IS MY PHONEAPP REGISTRATION CODE AND PASSWORD ABSA ACCOUNT DETAILS TO USE FOR PAYMENT MY TEAM LEADER IS HIS/HER CONTACT DETAILS ARE MY DISPATCH DAY IS WEB PORTAL LOGIN AND PASSWORD
MY JOURNEY W H AT C A N I A C H I E V E I N T H I S B U S I N E S S ? Purchase our Client Honey products 2 DEVELOP INTO A STYLE STATION 1 JOIN AS A SALES Introduce 3 friends as Sales who does personal CONSULTANT sales and recruits Consultants and simply sell who actively active Sales to Clients order monthly Consultants Consistently recruit, Should you recruit Achieve sales of immediate Style Stations, R25 000 for 3 they fall under your Team consecutive months Leader until you achieve Team Leader status 3 DEVELOP INTO A TEAM LEADER Recruit and Train Style Stations Achieve a minimum of R25,000 sales MENTOR 4 monthly to earn Recruit and Grow your • Promotes New Team Leaders known as “Butterflies” Train Sales network of • Becomes a Mother Team Leader Consultants Clients • Mentors business structures beneath her • Continues to support and train her current team of Style Stations and Sales Consultants while growing it • Continues to grow her personal network • Qualifies on all criteria as well as required KPA’s 1
BUSINESS OPPORTUNITY S A L E S C O N S U LTA N T Do you just love fashion and style? Are you passionate about being financially free? Join our business of Style and earn what you deserve! As a Sales Consultant, you have What do you need to become a the opportunity to create your Sales Consultant? own earnings. You earn 20% on A smart phone with WhatsApp accessories and 15% on handbags, Access to a working e-mail address purses, shoes and fragrances. Be excited and passionate about The discount is applicable on all your Honey Business personal orders as well. Access to internet • As a successful Sales Consultant As a Top Performing Sales Consultant you will need to grow your you can achieve our allocated cash Client base consistently. incentives in this category. • Share our promotions with We recognise our Top 3 Sales everyone you know by building Consultants and reward them as a communication group on follows: WhatsApp to your clients. • 1st – R12,500 cash • Add New Clients to your • 2nd – R7,500 cash database. Keep them informed • 3rd – R5,000 cash and up to date with all our Honey Happenings. PRODUCTS AND PROMOTIONS Like our Honey Facebook and You will receive all our Instagram page in order to see our promotions, specials and promotions as we launch them. Don’t updates directly from your Team forget to SHARE them! You can also find Leader/Style Station as they potential Clients looking to buy here. launch. Honey fashion accessories @honeyfashionaccessories Visit the website www.honeyacc.co.za to 2 download your PDF catalogue as well as training material.
HOW TO REGISTER A SALES CONSULTANT MAKE SURE YOUR NEW RECRUIT HAS – a. Fully completed Sales Consultant Registration Form with a clear ID Copy. New recruits send this back to their Team Leaders / Style Stations. Team Leaders and Style Stations register their new recruits via their own personal web portal. b. Once registered you will receive a Unique Sales Consultant Code for your new Sales Consultant. c. Save this code on the document provided. Refer page 7, alternatively registered Sales Consultants can be viewed on the Honey Phone App which is available to Honey Team Leaders and Style Stations only. d. You will use this code to place your Sales Consultant’s orders via the Honey App. e. Please make sure you are sending a personal welcome to your new Sales Consultant once she is registered. f. Follow up with a personal phone call and explain how your Team operates. g. Challenge your new Sales Consultants to place orders within their first week. (Sales Consultants are only considered active when registered sales have been made on their Sales Consultant code in the month that they have been registered.) 4
SALES CONSULTANT REGISTRATION FORM Kindly indicate if Sales Consultant should be registered under: Team Leader or Style Station Personal Details Full Name ID Number/Passport Number Copy of ID or image to be attached Referred by Name (referring Sales Consultant if applicable) Sales Consultant Number FOR OFFICE USE Contact Details Residential Address Code Postal Address Code Telephone Numbers Cell WhatsApp Home Code Office Code Email The Sales Consultant hereby agrees to abide by Honey’s standard items and conditions, and undertakes to represent Honey according to the professional standards set out by Honey from time to time. Furthermore, the Sales Consultant, by signing hereto, declares the above information to be correct, and to hold herself liable for payment for all products purchased. SALES CONSULTANT: Signed Date TEAM LEADER / STYLE STATION (include Customer No): Signed Team Leader/Style Station Code Date 5
STARTING CHALLENGE TO YOUR SALES CONSULTANT Get started… your first Challenge! Set your new Sales Consultant a challenge and reward her. You decide the amount, you decide on the reward. Get her active within her first week of joining. PS: THIS INCENTIVE IS COSTED BY THE TEAM LEADER / STYLE STATION. 6
SALES CONSULTANT ORDER PROCESS V I A Y O U R S T Y L E S TAT I O N 1 Place your orders with your Style Station Leader. 2 Make payment for your order into the specified Absa Honey Call Account with your Unique Sales Order Number and Unique Sales Consultant Number as reference, and communicate payment breakdown to your Style Station Leader, e.g. ABD012 / A1596187. 3 Send Proof of Payment to your Style Station Leader on the day of payment. Don’t forget to inform your Style Station of your payment breakdown. Sales Consultants must work directly with their Style Stations. Honey Home Office does not deal directly with Sales Consultants 4 Confirm collection with your Style Station Leader. 5 Receive your order and deliver to your Clients. Don’t forget to inform your clients about our 28 day quality guarantee. 6 Orders must be delivered in the correct Honey packaging and must include the white copy of the Honey Tax Invoice as your Client’s proof of purchase (the Quality Guarantee and Care Instructions are on the reverse). 9
THE PAYMENT POLICY F O R S T Y L E S TAT I O N S A N D T H E I R C O N S U LTA N T S The Honey Payment Policy is 5 DAYS from date of placing your order. All orders must be paid for IN FULL within 5 days. If payments are correctly referenced and paid in full there is no need to forward proof of payment to your Credit Facilitator. A reminder that payments are only allocated once they reflect in the Honey Call Account. Please ensure that only you as the Style Station are communicating with your Facilitator and not your Sales Consultants. O R D E R S C A N N O T B E “ PA R T I A L LY ” PA I D A N D W I L L “ E X P I R E ” I F N O T PA I D F O R I N F U L L W I T H I N 5 D AY S . ALLOW TIME FOR PAYMENTS TO REFLECT FROM OTHER BANKS. Style Stations: Making Bulk Payments • A Style Station may make Bulk payment per account and not to be split between more than one account. A payment allocation breakdown including references must be sent to your Credit Facilitator on the day of payment. • Please ensure Sales Orders have been captured correctly. Credit balances will not automatically be allocated to open orders. An instruction must be given to your Credit Facilitator to do so. PLEASE NOTE WELL Payments made on weekends are only processed during our stipulated office hours: Monday to Friday, 08h00 to 16h30. However, weekends do form part of your 5 day 10 order expiry process.
MANAGING ORDERS Managing your orders is key to a SUCCESS FUL BUS I N E SS Record each order with its Sales Order reference in a easy to find system to ensure you have control over your team orders so you can support them. A reminder that a summary report can also be found on your Honey Phone App. EXAMPLE Date Order SC Item Sub Amount Date of to Date Code Qty Code Total to Pay Reference Payment expire 11
PAY M E N T S FO R ST Y L E STAT I O N S is your Credit Facilitator Please make sure all payments are made in the Honey Call Account. ABSA Branch: 632005 Acc No: 1. Use your Sales Order Number and unique Sales Consultant/ Style Station / Team Leader ID as reference when making payment. 2. If you are paying more than one invoice, use your unique Sales Order Number or Sales Consultant Code as a reference for your payments and send a detailed breakdown per Sales Order Number to your Credit Facilitator for processing. Please ensure you do the same for your Sales Consultants’ payments. Please send the breakdown on day of payment. REMINDER: Bulk payments can only be done per account. 3. No parcels will be sent without full payment. Payments will only be allocated once money reflects in our Absa Honey Call Account. 4. Invoices cannot be split and need to be settled in full (i.e. no partial payments). Partial payments towards orders will be cancelled. 5. Courier charges need to be settled in full in order to receive the next parcel. Please refer to our freight charge schedule. 12
EFFECTIVE COMMUNICATION TO HONEY HOME OFFICE Honey Home Office does not communicate with your Sales Consultants / Clients. Who is who in the Honey Hive O R G A N I Z AT I O N A L ORGANOGRAM JACQUES WIESE GARY CARLISLE Finance and Creative Director Managing Director MARGIE NEL CHERYL SNIJDERS CHANTELL YZELLE SELVAN NAIDOO ROSHINI NAIDOO TARYN FOLEY Head of Business Marketing Admin Senior ERP Solutions Warehouse and Operations Manager Executive PA and New Business Development and Manager Accountant & Systems National Sales Development Honey Tech and Updates Manager Sizing and descriptions Systems and Software promotions Integration / reportage OVERSIGHT Catalogues PORTIA MOLETE Style Station Facilitators Quality FEZE PHILIP CHRIS NEIL FERDIE Style Station Service Finance ADELE PIEK Delivery ETIENNE DU TOIT National Sales & OST Administrator Order CRM Stock Inventory Nightshift Training and New Business ERP Database & Query Control & & Freight Manager Development Administration Administrator Support Warehousing CAITLIN WILKIE Stock management ROSHINI NAIDOO TAMMY STAFFORD Assistant to Updates to Stock updates Procurement Chantell in ERP personal info New Business New Business department SC Registrations Development Development Purchasing Web Portal SS Opening Specialist import / Export support Accounts Pickers and Courier Info and Packers/Invoicers Exec PA to Gary Communication Training Systems SS Apps Planning Support to Taryn CHARLOTTE VAN RENSBURG Honey App CRM New Business Development support Leads and Info Unlinked Mentor and Team Communication Cash Book support to Taryn Leader Support CHANDRE NISOT TERRY BORGES Style Station Facilitator Manager Credit Manager ELLEN MARY RAEKHA KUHLEKANI ZANELE KHANYI CHARMAINE LESEDI NKOSI JEFFERY MAHARAJ SIBANDA YOLO LOBI MASHEGO MOHARE Credit Facilitator Credit Facilitator Style Station Credit Facilitators & Cashbook Team Leaders Assistant Honey Hive Organogram 11 May 2021 Ver 8 Please ensure you are following the correct communication channels for effective support. 13
14 STYLE STATION AND POS TEAM LEADER CUT OFF AND OPERATION GUIDELINES YOUR DISPATCH DAY IS: MON TUE WED THU FRI SALES ORDER ALLOCATION DAILY DAILY DAILY DAILY DAILY REPORT UPLOADED: TUESDAY WEDNESDAY THURSDAY FRIDAY MONDAY PAYMENT TO BEFORE 9AM BEFORE 9AM BEFORE 9AM BEFORE 9AM BEFORE 9AM REFLECT IN (send Proof of (send Proof of (send Proof of (send Proof of (send Proof of HONEY’S CALL Payment and Payment and Payment and Payment and Payment and ACCOUNT: breakdown) breakdown) breakdown) breakdown) breakdown) PAYMENT When money reflects in Honey Call Account ALLOCATION (this is dependent on your bank) WILL BE DONE: FRIDAY MONDAY TUESDAY WEDNESDAY THURSDAY 4PM 4PM 4PM 4PM 4PM (Invoices will be (Invoices will (Invoices will (Invoices will (Invoices will INVOICING processed 3-4 be processed be processed be processed be processed WILL BE working days 3-4 working 3-4 working 3-4 working 3-4 working COMPLETED BY: after payment days after days after days after days after is processed by payment is payment is payment is payment is Facilitator) processed by processed by processed by processed by Facilitator) Facilitator) Facilitator) Facilitator)
STYLE STATION FREIGHT SCHEDULE All courier services are outsourced and are independently contracted to Honey. Courier fees are charged as follows: Style Station Group Sales from R1 - R4,999 will attract a R250 monthly freight charge. Style Station Group Sales from R5,000 - R9,999 will attract a R200 monthly freight charge. Style Station Group Sales from R10,000 and above will attract a R150 monthly freight charge. 15
BRANDING/ VISIBILITY Can you put up Can you VISIBILITY BOARDS ADVERTISE in community centres, in your areas? health spas etc? Do you carry your CATALOGUES wherever you go? Do you have BUSINESS Are you sharing the OPPORTUNITY FLYERS OPPORTUNITY with more information with whoever you on our Business? meet? Are you visible on SOCIAL MEDIA 16
TEMPLATE AVAILABLE FROM YOUR TEAM LEADER Want to know about amazing Honey’s promotions and specials on handbags, purses and other GORGEOUS accessories? ADD ME! NAME: WHATSAPP: Want to know about Honey’samazing promotions and specials on handbags, purses and other GORGEOUS accessories? ADD ME! NAME: WHATSAPP: Want to know about Honey’samazing promotions and specials on handbags, purses and other GORGEOUS accessories? ADD ME! NAME: WHATSAPP: • Print these in colour. • Add them to “Goody Bags” at events and launches. • Use them as Business Cards and carry them wherever you go. • Grow your Client Database by distributing these to potential new Clients. 17
BUSINESS OPPORTUNITY S T Y L E S TAT I O N Do you just love fashion and style? Are you willing to empower people and pay our opportunity forward? Join our business of wealth creation and earn what you deserve! As a Style Station, you have the opportunity to As a Style Station you can place your earn MORE. Your additional earnings are based orders directly with Head office via on your total group sales monthly. our HoneyApp. You will need to place As a Sales Consultant, you earn 20% on orders for your Sales Consultants. You accessories and 15% on handbags, purses, will receive all our promotions, specials shoes and fragrances. and updates directly from Home Office as and when they launch. You will As a Style Station you will earn the standard need to pass these on to your Sales Sales Consultant discount on personal sales as Consultants. well as an additional 5% on group sales of R1 - R9,999 or 10% on group sales of R10 000 or more. As a Top Performing Style Station you can achieve our allocated cash So how do you get started? incentives in this category. Register as a Sales Consultant and learn the We recognise the Top 3 Style Stations: in’s and out’s of the business Recruit 3 active people into your team 1st – R25,000 cash Achieve minimum group sales of R5000 2nd – R15,000 cash monthly (The developing SS should do a 3rd – R10,000 cash minimum of R2500 and the remainder of the recruits R1000 minimum) Qualify as a Style Station through application PRODUCTS AND PROMOTIONS process, training and KPA criteria. our Honey Facebook and Instagram page to see our promotions What do you need to become a Style Station? as we launch them. A smart phone with Whatsapp Honey fashion accessories Access to a working e-mail address @honeyfashionaccessories Access to internet. The ability to consistently communicate CATALOGUES DOCUMENTATION ON WEBSITE. with others. 18
QUALIFY TO BECOME A STYLE STATION The Style Station Opportunity is a “micro-business” opportunity enabling you to grow yourself a substantial business with enhanced earnings. This is a focused opportunity where SALES and RECRUITMENT will be the primary focus to ensuring your success. Communication and leadership will help you grow faster. How do I qualify to become a Style Station? The starting challenge in your journey to owning your own business as a Style Station… 1. Register as a Sales Consultant within your Team Leaders Team. 2. Receive training on communication, order and payment systems and how to operate your business. 3. Find at least 3 like-minded people who want to join your team and will actively support your Style Station business… you cannot do this alone! They need to have active registered sales on their accounts to qualify within the month they register. 4. Achieve minimum group sales of R5000 in any given month to qualify. Anyone you introduce will be included in your group sales as well as your own personal sales. 5. Ensure you sell to your Clients, and your recruits sell to their Clients. It ’s that easy… Let us show you how! 19
H OW D O I E A R N? As a Style Station: PERSONAL SALES 20% on accessories and 15% on handbags, purses, shoes and fragrances EXAMPLE 1. The item in the catalogue is R100 RSP (Retail Selling Price). You collect this from your Client on order. 2. Honey Home Office will invoice you R80 (nett amount) after discount (20% or 15%), which you pay directly into your Honey Call Account. From time to time certain products will attract a different discount percentage – these will be highlighted at the start of the promotion 3. You have earned R20 on this order which you keep (your discount). GROUP SALES additional 5% or 10% 1. Anyone you recruit will also earn on their personal sales as above. 2. You as the Style Station Leader will qualify to earn the additional 5% on total group sales of R1 – R9,999 or 10% on total group sales of R10 000 and above 3. This additional earning (known as a variable) will be credited to your Honey statement by the 7th of the following month. You can then request a refund to your bank account through your Credit Facilitator. 4. A reminder that YOUR sales form part of the total monthly group sales. so it is important that YOU continue to sell. 20
YOUR OWN RECRUITMENT STRATEGY HOW TO RECRUIT 1 Check your attitude and image • Wear your Honey jewellery and accessories – You Sell What You Wear • Look good. Be well groomed • Be excited and passionate about your business • Know what to say – be knowledgeable about the Honey products, promotions and business opportunity • Believe in yourself, be engaging and approachable • Carry your Honey catalogues with you at all times 2 Plan by developing your own “Who do you Know” list • Focus on the people that may need to earn extra money, have the right personality and are immediately accessible • Set your recruitment target monthly • Follow up on all leads • Leads outside of your immediate access can be directed to your Team Leader or info@honeyacc.co.za • Access your phonebook – your people are there. 3 Use your Sales Activities to recruit • Act as a role model at parties, Client functions and at community events, etc. • Recruit at parties and functions by talking to everyone about the Honey Opportunity 4 Constantly offer the Honey Opportunity to others • Be professional • Be informed about your business and products • Check your attitude and image • Involve your Team Leader/Style Station for ideas and support • Seek advice, tips and training from your Team Leader/Style Station 5 Use Social Media responsibly and with integrity • No ‘photo images’ of catalogues may be distributed electronically - you can only use approved images found on our Facebook page, website, or distributed via the Head Office WhatsApp Number • Chat to your Team Leader about our Social Media etiquette and refer to our networks and branding policy document 21
SAV V Y B USI N ESS BA N K I N G All Honey accounts are housed with Absa Universal Branch Code is 632 005 Preferred Payment methods are: Cash deposits at the EFT Cardless ATM Please avoid depositing inside the bank – as this results in exorbitant bank charges HOT TIP: Round your payments to the nearest R10,000 22
HOW TO SU CC E SSFU L LY MAN AGE YO U R STY L E STATION B USIN E SS S T Y L E S TAT I O N JOB RESPONSIBILITIES 2 1 Responsible Social Personal Brand Media • Wear your Honey products • Be brand-conscious on Social proudly Media: Like, share and positively • Be knowledgeable about comment on our FB posts products, promotions and our • Develop a professional personal business opportunity FB and Instagram page for • Be excited and engaging YOUR business • Be conscious about our ethics • Market using our WhatsApp and customer care values images and Honey approved branding 3 4 Know your business Growth within • Order, pay and deliver on time • Time management and business your Style Station self-responsibility • Constantly build the network • Plan your success and recruits in your team • Be efficient and effective • Share the Honey Opportunity • Take part in all promotions • Act as a role model to • Commit yourself to your business those you introduce to the • Communicate with your Sales business Consultants • Mentor and motivate your • Ensure your team understands recruits through training the business processes and incentives 23
SAV V Y SO C I A L MEDIA WHATSAPP As a Team Leader / Style Station: • Ensure you are loaded onto the Honey Home Office Broadcast List. • Create a Honey communication group and Share images daily with your Consultants and personal Clients. • Work on growing your database by adding phone numbers to your communication group monthly. Honey Head Office will share the Honey Promotions WhatsApp number with you as soon as you are registered as a Honey Team Leader or Style Station. FACEBOOK • Like and Share our Facebook Page Honey Fashion Accessories (Pty) Ltd and Instagram page @honeyfashionaccessories. • Leave a comment with your details and your area in the comments section. • Join Business Networking Groups and Advertise your INSTAGRAM Honey Business. https://www.facebook.com/HoneyFashionAccessories (company) https://www.instagram.com/honeyfashionaccessories/ HONEYAPP • Download and register for our HoneyApp. • View stock availability and place orders via the Honey App wherever you are. • Follow the How To’s to master using the HoneyApp. Only Style Station Leaders and Team Leaders have access to the Honey App and will need to place orders for their Sales Consultants. HONEY HOME OFFICE DOES NOT COMMUNICATE DIRECTLY TO YOUR 24 SALES CONSULTANTS. THIS IS YOUR RESPONSIBILITY
STYLE STATION OPERATION PROCESS Place your order via the Honey App. Give each Sales Consultant their Sales Order Number and amount they need to pay. Make payment for your orders into your designated Honey Call Account using your ‘Sales Order Number’ and Account Number as reference e.g. ABC123 - A125976. All orders not paid within 5 days will be cancelled upon notification and will need to be re-ordered. Ensure all payments made are correctly referenced. Ensure detailed instructions accompany your payments where necessary. Once orders are processed they will be dispatched from Honey Head Office to you on your allocated dispatch day. Deliver to your teams/clients in a professional branded Honey way. 25
W H AT SA P P B ROA D CAS T L I ST Are you growing your network daily? Start with your Whatsapp database DEVELOP YOUR WHATSAPP HOW TO COMMUNICATION GROUP Send messages to several of your contacts at once. Perfect online promotion distribution platform. Select Broadcast List Options on WhatsApp. Select option to “Create New List”. Select contacts from your phonebook on your mobile device. Once all contacts have been selected, create your list. Share your Honey Promotions via this list to your Clients. Messages will be sent individually and replies are individual. NOTE WELL: The recipient must have your number saved in order to receive communication from you. Should you be using a WhatsApp broadcast list, WhatsApp now offers group chats where only admin can communicate. This setting can be changed at any point. 26
STYLE STATION WEEKLY CYCLE HOME OFFICE HOURS: MONDAY - FRIDAY 08H00 -16H30 Place your team orders via the Honey App. Receive your 1 Sales Order Number via your Honey App. You will receive a Open Sales Order Allocation report daily on your web portal with a list of open and unpaid orders. NB - please make sure there are sizes for all rings 2 when placing orders for them (S,M,L,XL,XXL), shoes (sizes 3 - 9), and belts (sizes 1 - 4). Communicate ‘Sales Order Numbers’ and amounts 3 to pay to your Sales Consultants. Ensure you have communicated the payment cut off (5 days from ordering). *Orders will be cancelled automatically if not paid for in full and on time. *Any re-orders will have to be done at the current advertised price. Dispatch will take place weekly (note courier charges, 4 ref. page 15) and update your Sales Consultants as to when parcels will arrive. Only once return items are received and credited at 5 Honey Home Office, will your statement be credited. Credit balances on your statement can be allocated to an order upon request. Pack orders per person and beautifully present together 6 with a Honey Tax Invoice and Honey branded packaging. Deliver order to Client and explain the Quality Care 7 Guarantee and Care Instructions on reverse side of Tax Invoice. Add ALL your Clients details to your Client 8 communication group. 27
BUSINESS OPPORTUNITY TEAM LEADER Do you just love fashion and style? Are you passionate about being financially free? Join our business of Style and earn what you deserve! • As a Team Leader you have the opportunity to earn You have the opportunity to more. achieve additional travel/ • Qualify to become a Team Leader by achieving cash bonuses based on annual group sales of R25 000 for 3 consecutive months. performance. • You earn 20% on accessories and 15% on Annual recognition includes Top 30, handbags, purses, shoes and fragrances, on all Millionaires Club, Building Bees, etc. personal orders. • Your additional earnings are based on your total As a Team Leader you will need to group sales monthly as below. actively develop Style Stations and recruit Sales Consultants monthly. HONEY TEAM LEADER TEAM COMPENSATION SCHEDULE R25,000 – R50,000 = 16% On discountable We recognise our Top 3 R50,001 – R100,000 = 21% sales, i.e. break performing Team Leaders in points are on total R100,001 – R150,000 = 22% sales, but discount the following categories: (variable) is only R150,001 – R250,000 = 23% Queen Bee Honey Woman on discountable R250,000 and above = 24% sales • 1st – R100,000 • 1st – R50,000 • 2nd – R50,000 • 2nd – R30,000 TEAM LEADER PERSONAL SALES COMPENSATION All personal Team Leader Sales = 20% or 15% plus Team • 3rd – R25,000 • 3rd – R20,000 Leader variable override • Please note: Team Leader earns 10% on Style Stations. UPDATES • Team Leaders need to achieve a minimum of You will receive all our promotions, R25 000 to earn. POS Team Leaders will be charged a specials and updates directly from 1% administration fee on direct group sales. Home Office to facilitate through your team. • As a Successful Team Leader you will need to grow your team consistently. • Share our business opportunity with like-minded LIKE OUR HONEY people who have a passion for fashion and a desire FACEBOOK PAGE TO SEE to create their own income. PROMOTIONS AS THEY • Register New Sales Consultants within your Team. ARE LAUNCHED. SHARE Develop Style Stations. Keep them informed, THESE WITH EVERYONE. motivated and up to date with all our Honey Honey fashion accessories 28 Happenings. @honeyfashionaccessories
HOW TO SU CC E SSFU L LY MAN AGE YO U R TE AM L E AD E R B USIN E SS TEAM LEADER JOB RESPONSIBILITIES 5 Communication Financial Management 6 • Meetings • Managing expenses • Training interventions • Recon/Allocation follow ups • Active participation with • Wealth creation your Sales Consultants and • Ethical business practice Style Stations 1 2 Personal Brand Responsible Social • Wear your Honey products proudly Media • Be knowledgeable about products, • Be brand-conscious on Social promotions and our business Media: Like, share and positively opportunity comment on our FB posts • Be excited and engaging • Develop a professional personal • Be conscious about our ethics and FB page for YOUR business customer care values • Market using our WhatsApp images 3 Know your business 4 • Order, pay and deliver on time • Time management and business Growth within self-responsibility your Business. • Plan your success • Constantly build your network • Be efficient and effective and recruits in your team • Take part in all promotions • Share the Honey Opportunity • Commit yourself to your business • Act as a role model to those • Communicate with your Sales you introduce to the business Consultants • Mentor and motivate your • Ensure your team understands recruits the business processes • Develop Style Stations 7 Recognition and Sales and promotion plan 8 • Launches Rewards • Client days • Incentives on Recruits • Driving Promotions • Incentives on Sales 29 • Catalogue Requirements • Monthly Top 10
Pierced Earrings Neckwear • Allergy-safe • Classic, • Hypo-allergenic posts G E T TO contemporary and K N OW YO U R • Stabilizers fashionable • Weight appropriate • Excellent quality, • Professional, attractive look and feel P RO D U C TS long-lasting • Quality base chain • PE – pierced • Safety clasp • CE - clip on • Extenders for varying length CLIP EARRINGS • Interchangeable • Allergy-safe pendants • Comfortable clip • Multi-layering ability • Adjustable clip • Various lengths and • Comfort cushions versatile looks • Comfort pads available Pearls are Sunglasses always • • UV 400 (100%) Protection Sunglasses are as important as the right pair of jeans! appropriate. • • ON TREND All delivered with cleaning cloth and protective case • Gradient lenses (reduce glare) JACKIE KENNEDY • Moulded frames (light weight and remarkably strong) Rings • Authentic Pearls • Classic • Classic • New and exciting • Fashionable and up-to-date • Modern • Delicate • High fashion • Feminine • Ostentatious • Authentic look • Glass based • Subtle Watches • Various sizes and finishes • Credible brand • Good weight • Complements “the look” and completes • Quality guarantee on • Individually knotted the accessory wardrobe workmanship for 1 year • Consistent and authentic • Cubic zirconia • Stainless steel casing lustre (pearl essence) • Austrian / Czech glass crystal • Silver • Safety clasp • Swarovski crystal • Gold • Varying lengths and styles • Synthetic where appropriate • Gunmetal • Well priced • Small – XXL, including ladies and men’s • Bold sizes as indicated in catalogues • Delicate • Selection of adjustable rings • Subtle • Classic • Modern and contemporary • Decorative detail: crystal, strap, dial Bracelets • Classic • Contemporary Brooches • Matching • Small, fine points to avoid • Complementary damage to fabric and scarves • Glitzy (tennis) • Safety clasp • Jewel colours • Classic Pendants • Completes and complements • Fun and fashionable • Classic the accessory wardrobe • Versatile and wearable • Fashion & Fun • 18cm – 20cm with extenders • Completes and complements • Colourful where appropriate any accessory wardrobe • Adds interest and • Elasticated • Great gifts difference to any piece • Interchangeable • Complementary • Different options for wearing – e.g. neckwire, neckchain 30
EAU DE PARFUM FOR HIM G E T TO EAU DE PARFUM FOR HER No. 2 INSPIRED BY PACO RABANNE ONE MILLION K N OW YO U R Ultimate INSPIRED BY CHANEL COCO No. 3 P RO D U C TS MADEMOISELLE INSPIRED BY DIOR SAUVAGE Adore INSPIRED BY YSL OPIUM BLACK No. 5 INSPIRED BY PACO RABANNE INVICTUS Woman INSPIRED BY PACO RABANNE LADY No. 7 MILLION INSPIRED BY HUGO BOSS EXTREME No. 8 Intle INSPIRED BY LANCÔME LA VIE EST INSPIRED BY DOLCE & GABANNE LIGHT BLUE BELLE Fragrances Araj INSPIRED BY PACO RABANNE • All our fragrances are classified as Eau de OLYMPEA Parfum (EdP). • This means that the concentrate of actual Mireya perfume in each bottle is 20% or more INSPIRED BY CHRISTIAN DIOR • In EdP fragrances the concentrate of HYPNOTIC POISON essential oils (perfume) in each bottle is 20% and above. (Eau de Toilette Uju INSPIRED BY DKNY BE DELICIOUS concentrate is between 8% and 15%.) • Eau de Parfum generally lasts between Azul 6 and 8 hours after application. 50ml Bottles INSPIRED BY DOLCE & GABANNA LIGHT BLUE Shoes • Shoes are marked in UK, therefore SA sizes. • All shoes should be tried on with a stocking; • All shoes should be tried on, on a soft surface, i.e. carpet. No tiles or hard surfaces – shoes with scuff marks on the soles will be rejected for return; • If the size or shoe is not suitable, the shoe should be returned in its original packaging to your Sales Representative immediately; • Shoes with defects have to be returned in our normal 28-day return period; • Shoes will be thoroughly inspected by our Returns Department before credited. Handbags • Various colours, sizes and profiles • Stylish, fashionable and practical • Internal components- cell phone pouch, Miracle BEE Gel personal pouch, inner zips, excellent lining Instant relief for pain • Longer strap where appropriate associated with • High quality fabric • arthritis, • Quality hardware • aching joints, • Affordable • sports injuries of the • Styling and designs in line with top brands muscles and tendons. • HOT TIP!!!! All sizes of Handbags are mentioned next to the item code. Purchase a TAPE MEASURE so that you can support your Clients with actual size of the Handbags 31
32 HOW TO SELL Honey Fragrance FOR R2500 R269 (ave) Honey Shoes R649 (ave) Honey Honey Handbag Earrings R549 R189 (ave) (ave) Honey Purse Honey R349 (ave) Sunnies R289 (ave) Honey Necklace R269 (ave) = R2500 Sales … CAN YOU ACHIEVE THIS?
PROMOTIONS 1. Honey promotions can happen at any time and are WHILE STOCKS LAST. Please pay attention to START and END dates on selected promotions, however please note that stock may sell out before the official end date. 2. Some promotions are so popular that they sell out within hours. 3. Communicate all promotions to your Sales Consultants and Clients as you receive them. Don’t hold back orders. 4. Please note orders on all promotions need to be paid within 48 hours of the order being placed. E X A M PL E S: WAS R649 R495 Be kind 9307S 3,4,5,6,7,8,9 NOW Yellow to your feet.. PU strappy shoe. Gold plated buckle closure. Rubber sole. wear Heel height: 75mm. Honey shoes Promotion ends Friday 5 March at 20h00! 9308S 3,4,5,6,7,8,9 Navy 9306S 3,4,5,6,7,8,9 White 33
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R EC RU ITME N T PACK Order the following Sales Aids (Please note: Sales Aids are non-commissionable): 35
R EC RU ITME N T PACK Order the following Sales Aids (Please note: Sales Aids are non-commissionable):
CATALOG U E S 1 You will receive a catalogue brief directly from HOME Office. This is CONFIDENTIAL for planning purposes only and not intended for distribution to your team OF SALES CONSULTANTS. You need to break down the information for them. 2 It is your responsibility to take part in all promotions and ensure each of your Sales Consultants are supported. 3 You will need to place catalogue orders for each Sales Consultant in your team by the specified date IN THE BRIEF. 4 All planning is to be done with your Team Leader. 5 You should order at least 2 catalogues for each of your Sales Consultants as well as at least 10 for recruitment. 6 Ensure payments for catalogues are made on order and ordered separately to other orders. 7 Catalogues and Sales Aids may not be credited. 37
How to register on Honey Phone App Easy Steps in your Google Chrome/ Safari or Edge internet browsers only 1. Enter the URL Bar - https://honeyapp.honeyacc.co.za/ honeyapp2020/honey2020/index.html 2. Add shortcut to your home screen on your device for your Honey App 2020. Android Devices • Click on your URL, ensure it opens in Google Chrome and no other browsers. • Click on the 3 dots on the top right corner. • Click on Add to Home Screen. • Click Add • Close the web browser. • Open the App on the new Honeybee logo. Apple Devices • Click on your URL, ensure it opens in Safari and no other browsers. • Click on the box with the upward arrow. • Click on Add to Home Screen. • Click Add. • Open the App on the new Honeybee logo. Laptop / PC Desktop • Click on your URL, ensure it opens in Google Chrome or Microsoft Edge and no other browsers. • Click on the three dots on the top right corner. • Go to More Tools. • Click on Pin to Taskbar or Create a Shortcut. • Open the App on the new Honeybee logo. 3. Open your app on your shortcut. Enter your Account number which is your Honey Customer number. Very important. Please enter your customer number in CAPITAL LETTERS. If you enter your customer number in lower case letters, it will not log you in. 4. Enter your web portal password as your Honey App password. a. Please note that if you change your web portal password, it can take up to 30 minutes to use the new password on your new Honey App. 5. If any further App assistance required, you can contact Etienne on etienne@honeyacc.co.za. Please only contact Etienne via Email only. CHANTELL YZELLE | Finance ERP Solutions 38 Happy “Apping”
E APP ON H P H O NEY Honey Phone App Easy Steps to Order [1] SELECT A CONSULTANT Click on My Team. Search and select Sales Consultant. [2] PLACING AN ORDER [3] VIEW REPORTING Once Sales Consultant is selected We have added three reports for you: in step 1. The App will redirect you 1. Order Status Report – This shows your current to SHOP. orders placed. Or click on SHOP. You have different status changes on the Order Enter the exact item code you want status report to order in search. Waiting – Meaning the order has not Or enter the Class you want to reached the server. order on the right dropdown. Processing – Order has reached our server Items in stock will have a little cart successfully. to click on and order. No Stock – This order cannot be fulfilled as Items out of stock will display out of we do not have the stock available anymore. stock. Very important: Please remember to only send Once an item is added, you can to your Sales Consultant the Order Status click on the cart on the top right, Document Detail as proof of order placement. next to your name. 2. Order History – This shows your historical Enter your own Reference / Client orders placed. name linked to the order. The data is not stored longer than 30 days. Click on Place order. 3. Invoice Report – This shows all orders that has been invoiced. The data is not stored longer than 60 days. Happy “Apping Contact ” Etienne on etienne@honeyacc.co.za for any Honey App queries. Please include a screenshot Chantell Yzelle | Finance ERP Solutions 39 and your customer number with every query.
EASY STEPS TO LOGIN TO YOUR WEB PORTAL EASY STEPS TO HELP YOU LOG IN TO YOUR WEB PORTAL 1. Email etienne@honeyacc.co.za with your Customer Number and a request for your first unique password. 2. Etienne will email you your unique password. 3. Enter the URL https://portal.honeyacc.co.za into a Google Chrome / Safari Browsers. 4. Enter your Honey Customer Number. Example: ABC001 5. Copy the password you received from Etienne’s email and paste the password in your web portal password field. 6. If you want the device to remember your password, tick the “remember me” option. 7. Click on Sign in. 8. Once you have signed in, you can now change your password. 9. Just click on the “wheel sign” / settings on the right of your page. 10. Click on Change Password. 11. Enter your old password, and update it with a new password. 12. For any web portal technical queries contact Adele on adele@honeyacc.co.za. 40 “Happy Webbing” Chantell Yzelle, Finance ERP Solutions
QUALITY CARE GUARANTEE Honey will only accept damages and ring sizes, shoe sizes and belt sizes as returns. No Client cancelled orders will be accepted within the CPA regulations. Please only secure CONFIRMED orders. Please pay attention to our Shoe Return Policy HOW TO MANAGE YOUR RETURNS Honey accepts full responsibility on any defect items within our 28 day guarantee. Should you need to return a damaged item or exchange a ring, shoe or belt, due to sizing, simply: 1. Re-order the correct item through the HoneyApp. 2. Complete the Return Form for Damages/Sizes (chat to your Team Leader). 3. Request approval of returns via Gary. 4. Arrange to get your return item to your Team Leader if possible, or refer to the returns policy brief. S T Y L E S TAT I O N C R E D I T S / R E T U R N S Style Station Account Number Sales Consultant Account Number INVOICE NO CODE PRICE REASON REASONS: Damaged Incorrect size 41
WHO’S WHO IN THE HIVE Selvan Naidoo WAREHOUSE MANAGER 010 207 3621 selvan@honeyacc.co.za Etienne du Toit DATABASE ADMINISTRATOR PHONE APP SUPPORT 010 207 3654 etienne@honeyacc.co.za Chandre Nisot STYLE STATION FACILITATOR (MANAGER) 010 207 3641 chandre@honeyacc.co.za Adele Piek ERP SYSTEMS ADMINISTRATOR 010 207 3626 adele@honeyacc.co.za 42
STYLE STATION CREDIT FACILITATOR INFORMATION PAYMENTS Branch Code Facilitator: Contact No: 632005 ABSA Acc No: Chandre 010 207 3641 4058632524 Zanele 010 207 3695 4059863508 Lesedi 010 207 3650 4065614630 Khanyi 010 207 3694 4058846915 Charmaine 010 207 3639 4058380741 Please make sure all payments are made into the Honey Account Use your Style Station/SC code/SO Number as a reference for all payments, e.g. ABC123 - A126239. • No parcels will be sent without full payment. • Invoices cannot be split and need to be settled in full. 43
JARGON HHO Honey Home Office TL Team Leader SS Style Station SC Sales Consultant TL, SS AND SS CODE Unique number allocated to each person CALL ACCOUNT The allocated ABSA account you pay into HONEY APP Our internal ordering mobile app for Team Leaders and Style Stations WEB PORTAL Our internal reporting platform for Team Leaders and Style Stations SOE ORDER FORM Sales order entry Excel order form sent daily by Chris SALES ORDER DETAIL Between 5-6pm, everything you have DAILY REPORT ordered for that day SO NUMBER Sales Order Number, given when ordering on the App CREDIT FACILITATOR Home Office liaison person BULK PAYMENTS One payment for a number of invoices CUT OFF The date and time all your orders should be placed by DISPATCH DAY The day your parcel leaves Honey Home Office RSP Retail Selling Price POP Proof of Payment ACCMATE Honey Server used to send reports (does not respond) 44
MY MONTHLY SALES ACHEIVEMENTS % AMOUNT RECRUITS MONTH SALES VARIABLE EARNED REGISTERED August September October November December January February March April May June July MONITORING YOUR GROWTH AS A STYLE STATION LEADER
For more information about the Honey Business Opportunity or about our products, contact the Sales Department at Honey Head Office: +27 10 207 3600 or info@honeyacc.co.za Follow us: www.honeyacc.co.za
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