2020: UCH Team Spreads Hope, Resilient Spirit - PAGES 2-3 UCH Live It! Program - United ...
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VOLUME 10 • ISSUE 1 • SPRING 2021 2020: UCH Team Spreads Hope, Resilient Spirit PAGES 2-3 UCH Live It! Program PAGES 4-5 2020 Annual Report: A Year in Review PAGES 15-31
A WORD FROM THE CEO
The scriptures say we are to be thankful in adversity. But when the
pandemic hit us full force in March of 2020, we began a daily Zoom call with
our administrators and central office support team, about 45 people in all.
And we were anything but thankful back then. Every day we shared our
stories of our anxiety, grief, and frustration. I personally led these sessions,
listening and seeing the pain on the faces of those I work with most closely.
Ironically, in the sharing, we found new strength from one another. Soon we
began identifying our heroes, those staff going above and beyond to provide
loving care to our residents. Then as things eased, we met only weekly. We
dubbed these meetings “Thankful Thursdays,” and shared more of our
stories of overcoming the challenges, bringing new ideas, solving difficult Rev. Kenneth Daniel
problems, and finding new ways of being UCH. Such gratitude expressed was President and CEO
our road to resilience.
In a year when many organizations experienced setbacks, we took this time to reflect, recommit and grow.
All of us were forced to grow – leaders paving the way with grace and perseverance, as our communities
united in faith and associates proved that compassion is our strongest ally.
Despite the challenges, we stayed true to the values we hold dear. Friends outside our organization –
families, partners, and supporters alike – shared that our well-known warmth and compassion continued to
shine through. I am grateful for that.
This validation reminds us that even during the most challenging times, we can rise above. We’ve
recommitted to our mission to provide safe and welcoming housing for older adults, to be a leading
provider of quality senior living services and to transform the experience of aging for thousands of people
as we build communities for those who embrace life with a purpose, and seek wholeness and peace.
In the pages of this edition of Spirit, you will see what “UCH resilience” looks like. You’ll read stories about
how our staff pivoted and flexed with an ever-changing environment, see how our residents connected and
came together in new and different ways and learn about how we’re actively working to better serve more
adults in our UCH communities and in the communities that surround them.
Still we continue our meetings, now with more smiles and solutions. And we are indeed thankful for the
resilience and creativity of our teams.
Resilience doesn’t mean bouncing back to normal – it means being transformed toward a new normal. Not
a state of being, resilience for us is a new set of muscles, new skills honed through adversity. To be resilient
doesn’t mean returning to the way one was before. Rather, it allows one to be changed, to see the cracks, let
the light shine through, and to become stronger at the broken places.
My hope comes from seeing our people being shaped by this challenging time — and emerging even
stronger and closer than ever. Now that is something to be thankful for.
UNITED CHURCH HOMES | SPRING 2021 | unitedchurchhomes.org
United Church Homes continues to follow guidance from state and federal
agencies related to the COVID-19 pandemic. Some photos were taken before
the implementation of mask requirements in long-term care communities.
ON THE COVER:
Residents embrace
and are reunited
with loved ones
as communities
free up visitation
restrictions
CONTENTS
FEATURES
2 2020: UCH Team Spreads Hope,
Resilient Spirit
Staff members renewed their commitment
8
to residents and strengthened their mission
of caring during the pandemic
4 UCH Live It! Program
UCH brings customer-inspired focus to life
to help residents write their next chapter
2
15 2020 Annual Report:
A Year in Review
2020 Annual Report and Donor List
ALSO IN THIS ISSUE
A Shot of Hope . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Live It! Safe & Sound . . . . . . . . . . . . . . . . . . . . . . . . 5 4
Technology Update . . . . . . . . . . . . . . . . . . . . . . . . . 6
Middle-Market Housing . . . . . . . . . . . . . . . . . . . . . . 8
Strategic Growth . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Chefs Celebrate . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Service Coordination . . . . . . . . . . . . . . . . . . . . . . . 12
Giving Efficiently . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Donor Spotlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Community Briefs . . . . . . . . . . . . . . . . . . . . . . . . . 32
Art of Aging Podcast . . . . . . . . . . . . . . . . . . . . . . . 34
Living UCH Core Values . . . . . . . . . . . . . . . . . . . . . 36 32
unitedchurchhomes.org | SPRING 2021 | UNITED CHURCH HOMES | 1
2020:
UCH Team
Spreads Hope,
Resilient Spirit
March 13, 2020, is circled on
United Church Homes senior
leaders’ calendars – just two
days after COVID-19 was “Disruptions like this show
declared a national emergency us how resilient we are as an
industry and as a team,” said
in the U.S. That day began a
UCH Senior Vice President
baptism by fire for every UCH
and Chief Growth Officer Terry
team member. Spitznagel.
UCH faced two challenges
against the backdrop of one of
Initially, very little was known about
the most dangerous pandemics the novel coronavirus, and, in some
in history: protecting residents cases, guidance provided by national,
and staff and keeping residents state and local agencies conflicted.
connected and engaged. “COVID-19 disrupted every aspect of
our work,” Spitznagel said. “Beyond
operational challenges, we needed
to quickly address residents’ social
“At UCH, every member of the team renewed and emotional needs – the threat
to their overall well-being as visitors
their commitment to the residents we serve and were no longer permitted in our
became warriors in the fight against COVID-19.” communities.”
Daily conference calls were imme-
diately established throughout the
UCH network of more than 70 skilled
nursing, assisted, independent and
affordable housing communities to
identify and prioritize critical challeng-
es and brainstorm solutions. Within
48 hours, a new full-time position
– virtual visitor guide – was created
to maintain the connection between
residents and their loved ones. A
staff member dedicated solely to that
responsibility was put in place at most
UCH communities. The plan was fully
implemented within one week.
2 | UNITED CHURCH HOMES | SPRING 2021 | unitedchurchhomes.org
Spitznagel characterizes the vaccine “We’ve learned so
rollout as “an absolute godsend”
that’s had an incredibly positive much in terms of
impact. Vaccines have dramatically infection control, and
decreased infections, giving
residents and staff a real sense of we’ve strengthened our
hope. Vaccine clinics were held at all sense of family – we’re
communities, and UCH distributed
non-biased information and answers so much stronger than
to frequently asked questions to we were a year ago.”
residents, family members and staff.
“Maintaining a sense of community “We’ve faced extraordinary challenges
was important to our affordable in this pandemic,” Spitznagel said,
housing residents, too,” said Dan “but our teams are resilient, and their
Fagan, who serves as Director of commitment to residents is stronger
Population Health. “Some have than ever.“
health problems that make them
particularly vulnerable, and all are at
risk for feelings of isolation and fear.
Many rely on supportive agencies
for personal care, medical assistance A Shot of Hope
and delivery of needed goods and More than eight decades ago, he
supplies.” Software that supports received his smallpox vaccine, and
the delivery of mass messages kept at the start of the year, Jack Carlson,
residents informed, and service 94, was the first resident at Trinity
coordinators at each of the affordable Community at Beavercreek to receive
housing communities increased their the COVID-19 vaccine. Advancements
outreach to residents. in modern medicine are a large part
of why he’s here today.
Dining teams also faced challenges
as state health departments forced “I’ve witnessed a lot of life in my 94 both staff and residents. It’s also
closures of senior living dining years,” says Carlson. “I know how why I got my vaccine right along
rooms and halted group activities. bad a pandemic can be and how with Jack.”
Community dining directors important it was for me to receive
transitioned to delivering meals to “This vaccine gives me hope,”
that smallpox vaccine so that I
residents’ doors nearly overnight, could live my life. I am honored to
commented Carlson. “You
ensuring residents received the be the first resident here to get the kind of knock on wood every
nutritious meals and snacks they vaccine and want to do my part time you say something like
needed. for my health and to protect other that, but now, I feel a lot more
Staff and resident morale were also
residents and staff members.” hopeful about the future.”
challenged. Staff quickly stepped into Laura Farrell, Senior Executive Carlson and Farrell understand that
supportive roles played by residents’ Director at the community, with this vaccine comes hope. Dining
family members under normal understands that residents rooms have opened, activities are
circumstances, and activity directors put their faith and trust in our starting to be safely organized and
and chaplains increased their recommendations. “We’ve done residents are once again able to visit
outreach to residents. Throughout the research, we’ve listened to with their families. This progress
2020, staff shared how much they the experts, and we’ve chosen to would not be happening without
felt supported by team members and participate in the vaccine clinics advancements in medicine and a
leaders, and expressed admiration offered at every community for hearty dose of faith.
for residents’ strength.
unitedchurchhomes.org | SPRING 2021 | UNITED CHURCH HOMES | 3
UCH Live It! Program
Evolves Hospitality, Provides Live with Social Safe
Purpose Connections and Sound
Customer-Centric Approach
Our culture of compassion and
respect sets United Church Homes
apart, and our “I Live It!” hospitality
standards aim to show those we
serve that we don’t just say it — we
work to bring those values to life.
Amy
Kotterman Leading the charge is Amy
Kotterman, Director of Customer
Experience. Kotterman has been an integral part of
the UCH family for 30 years, serving as Corporate
Dietitian for 23 years. For the past six years, she
held the role of Director of Hospitality. The evolution
to Director of Customer Experience reflects our
expanding focus on hospitality as a core value. “We
are always looking for ways to move forward, asking
ourselves what we can do differently to take our
organization to the next level,” shared Kotterman.
Together with UCH’s Chief Growth Officer, Terry
Spitznagel, three pillars and corresponding teams
were created to promote these cultural values:
Living Life with Purpose, Social Connections
and Safe and Sound.
Each pillar aims to create abundant life within our
communities. “This is not a cookie-cutter approach.
What’s important to you may not be important to
someone else, but we won’t know unless we take the
time to ask and truly listen,” explained Kotterman.
Kotterman shared this personalized approach can
be as simple as asking residents, “how do you prefer but also on our staff. We saw the need to create a quiet,
to learn,” “what are your interests?” or “what kind peaceful space just for them. These Zen Dens have been so
of assistance do you need here?” to more in-depth well-received that they’ve become a permanent feature in our
survey projects and resident engagement platforms. future design plans,” Kotterman shared.
“We are looking to see where we can lean on
technology to help us gather preference information “These initiatives all center around our understanding
so that every interaction with a resident, whether the that each one of us deserves to live with dignity,
staff member has a relationship with them or not, purpose and self-determination,” says Kotterman.
respects their wants and needs,” said Kotterman.
“We hear from so many different organizations what
This evolution of our customer-focused culture to expect in this ‘new normal,’ but we can create an
includes a heightened awareness of the overall well- abundant future for residents.”
being of those who are on the front lines. “This past
year has been hard on our residents and families,
4 | UNITED CHURCH HOMES | SPRING 2021 | unitedchurchhomes.org
Live It! Safe & Sound
UCH’s Growing Clinical Services Team Raises the Bar
While many things changed last “When a community
year due to the pandemic, one needs us, we are
constant was United Church there,” said Klingel.
Homes’ commitment to quality “We ask questions,
care. Last year, our UCH Clinical gather data and make
Services team not only rose to recommendations.
meet the challenges head-on Simply put, we’re there
but also built a roadmap for to do the right thing.
residents’ future care. That’s not always easy
when you are taking
Led by Patti Klingel, Executive into account the safety and “So much of what we do is
Director of Compliance and happiness of residents, family aimed at preventing a resident
Clinical Services, Lorelei members, caregivers, and staff.” from needing to be transferred
Heineman, Director of Clinical
to a hospital or emergency
Services and Angie Moore, Doing the right thing during the
room,” shared Klingel. “How
Director of Health Assessment pandemic meant Klingel and
can we monitor and respond
services, the Clinical Services her team zeroed in on infection
with interventions and support
team continued to grow and control, initiating a robust
before that’s necessary?”
innovate while meeting and training program for all staff,
exceeding health and safety creating an infection prevention The team is fortunate to have
guidelines during a health crisis team with monthly calls to access to UCH’s Chief Medical
where senior living communities discuss what’s working and Director, Dr. Daniel J. Cannone,
faced additional scrutiny. what’s next, and implementing for advice and recommendations
improvements to air quality for when needed and connections
This growth reflects our “I Live infection control in communities. to The Cleveland Clinic.
It” hospitality standards shaped
around three core pillars: Living “There are entities that offer There are pilot programs in
Life with Purpose, Creating Social guidelines and regulations that the works including 24-hour
Connections and Living Safe and we had to follow, of course, but physician coverage using
Sound. As part of the Safe and those guidelines were the bare telehealth services and a
Sound pillar, the Clinical Services minimum. We knew we needed software program that uses
team’s purpose is to serve as to do better than that,” said documentation such as vital
a resource for driving a higher Klingel. signs, labs and clinical data to
standard of care. provide a report that ranks
Klingel, Heineman and the
residents by risk of needing
team continued to look ahead,
additional medical assistance.
enhancing clinical support
The Clinical Services team
programs, creating a respiratory
continues to innovate in the
protection program with
name of exceptional care and
Heineman taking the lead, and
keeping the entire UCH family
a fall prevention program.
safe and sound.
Patti Lorelei
Klingel Heineman
unitedchurchhomes.org | SPRING 2021 | UNITED CHURCH HOMES | 5
TECHNOLOGY
Enhances Resident Engagement
Helping residents lead abundant lives is central to United Church
Homes’ mission and purpose. Regardless of how each resident
defines abundant living – engagement is fundamental to achieving
it. Resident engagement has always been an important priority at
UCH communities, and COVID-19 made it even more so.
During periods in which residents’
family members and friends were
unable to visit in person, dedicated
staff stepped up to fill the void.
Staff from across the UCH network
contributed photos and stories via
a UCH Warrior Facebook Group.
Leaders at the central office
scheduled daily virtual meetings,
which created a sense of community
and opportunities to brainstorm early
action steps to keep residents safe
from COVID-19. Additionally, UCH
created a new position – a virtual
visitors guide – and assigned staff to
assume the dedicated role of assisting
residents at each of its communities.
Using technology – both new and loved ones. But many residents and user-friendly than traditional
existing when COVID-19 emerged – family members weren’t tech-savvy mobile tablets – to stay connected
virtual visitor guides and other staff and needed assistance, which UCH and engaged. Approved users can
sprang into action to ensure residents staff were happy to provide. send email messages or video chat
could remain connected with family requests through a companion
members, even when they couldn’t The staff helped facilitate many one- GrandPad application on their
visit in person. Equipped with iPads on-one visits between residents and smartphones.
and laptops, virtual visitor guides family members, many on a routine
and other staff – some using their schedule to replace weekly or other Another valuable tool that was
personal smartphones – began regular in-person visits. Staff also already in place that kept residents
working with residents to facilitate helped coordinate virtual visits with engaged during COVID-19 was iN2l
virtual visits with family members. family at the holidays. At Chapel (It’s Never Too Late). The content-
Hill alone, the staff scheduled and driven engagement tool creates
According to Rev. Erin Proie, Chaplain facilitated more than 1,700 virtual meaningful experiences for older
at Chapel Hill Community, all visits from late March to year end. adults by connecting with them,
residents – skilled nursing, assisted particularly those with cognitive
living and independent living – were Some residents used their own impairments, and is customized for
appreciative of UCH’s commitment GrandPads – touch-screen tablets individual residents’ interests.
to maintaining their connection with for seniors designed to be more
6 | UNITED CHURCH HOMES | SPRING 2021 | unitedchurchhomes.org
“It’s Never Too Late
has been part of our
memory care for quite
a while,” Proie said.
“It’s a great resource
for residents living with
dementia, that helps
us provide enrichment
opportunities like
virtual travel, relaxation
exercises and games.”
iN2L also features guided chair
exercises and nature and relaxation
videos that provide a comforting
sense of routine. Messages from
family members can be recorded and
stored and played for residents who
might otherwise need medication to
calm them when agitated.
Social isolation is a concern for many
seniors, especially for residents living
with Alzheimer’s and dementia.
Keeping them engaged is critical
to their overall health and quality
of life. When volunteers could no
longer enter UCH facilities to work
“Some of the creative
with residents in person, staff initiatives implemented
turned to technology to modify
engagement opportunities like
because of COVID-19
Opening Minds Through Art (OMA) will provide benefit
– an awarding winning, evidence-
based intergenerational art-making
beyond the pandemic,”
program for people with Alzheimer’s said Prioe. “We’ll
and other neurocognitive disorders.
The program pairs volunteers trained
continue to leverage
to rely on imagination instead of technology to help
memory with residents who benefit our residents lead the
through creative self-expression and
social engagement. OMA volunteers abundant lives that
were virtually connected with each deserves.”
residents to guide them through
creating their personal works of art.
unitedchurchhomes.org | SPRING 2021 | UNITED CHURCH HOMES | 7
UNITED CHURCH HOMES
Grows Offerings
to Include
Middle-Market Housing
Keeping residents safe and
engaged during the COVID-19
pandemic were the top two
priorities for United Church Homes
in 2020. In an effort to advance UCH expanded its middle-market The Niles Community, which isn’t
the organization’s vision, serving offerings when it acquired two limited strictly to seniors, is exploring
seniors from every walk of life, UCH Northeast Ohio communities: the opportunities for intergenerational
Brunswick Community, located about programming for residents. For
explored opportunities to provide
25 miles south of Cleveland, and the some, interaction with friends and
active and abundant life for the
Niles Community, just five miles from neighbors of all ages is an essential
next generation particularly, those
Warren, Ohio. The four-story properties, part of abundant life.
in the “middle market.” each fewer than 5 years old and
featuring 127 apartments, are located Brunswick
The key to UCH’s strategic growth
in areas with large populations of older Property Manager
is expanding its offerings to include
adults and close to shopping, medical Angel Saporita
all seniors, filling the gap between
services and local recreational options. describes
individuals with limited incomes who
The apartments offer well-planned Brunswick as
need quality affordable housing and
spaces that accommodate a socially “very community-
those who need advanced medical
active lifestyle and changing needs. oriented.” Before
care and rehabilitation support.
the COVID-19
“There is a large, diverse group of UCH’s growth strategy focuses on more pandemic,
older adults that wants to approach than fulfilling residents’ fundamental residents had many opportunities
their golden years much differently needs. The key to its expansion in the to participate in fun activities – from
than past generations,” said Terry middle market is to extend the concept potluck dinners, holiday parties and
Spitznagel, Senior Vice President of service coordination – listening to monthly birthday celebrations to
and Chief Growth Officer. “The residents, understanding their needs dropping by the community room for
middle market is very tech-savvy and and wants, and connecting them to weekly coffee and donuts and regular
experience-oriented and compares services and solutions to their problems. movie night events.
every customer service experience Under UCH’s management, Brunswick
and Niles community residents now Brunswick and Niles residents have
they have against their standard
have access to a full-time resident appreciated UCH’s transparency and
for service: brands like Apple and
services coordinator to provide various communication before, during and
Starbucks.
à la carte support services. after the transition.
Technology will be used to enhance
residents’ lives, including CaringWire
“Residents and staff are
– a tool designed to provide a custom pleased to be part of the
care plan complete with high-quality UCH family,” said Niles
local service providers based on a Property Manager Paige
survey of support needs. Another tool, Novosel. “UCH made it clear
Touchtown, provides residents with an that serving residents is the
in-room television channel featuring top priority, which makes
community activities and events, for an easy transition.”
important announcements, background
music, live stream video, and more.
8 | UNITED CHURCH HOMES | SPRING 2021 | unitedchurchhomes.orgSpitznagel Focused On Strategic Growth
Terry Before joining UCH, Spitznagel Well established in the independent
Spitznagel worked in various leadership roles for living, assisted living and affordable
always knew a leading senior living provider, and housing markets, UCH will now add
she wanted has more than 25 years of experience middle market opportunities to our
a career that in healthcare operations. She worked future growth strategy. “Our path to
would allow with United Church Homes in her continued success is understanding
her to be of previous role and several industry our existing and potential residents’
service to collaborations with Leading Age Ohio. needs,” Spitznagel said.
others. But
she also knew Spitznagel sees three factors that will Additionally, Spitznagel is
she had a keen business sense and drive UCH’s future direction: ensuring spearheading an increased role
sought a path that would enable her safe and sound communities; the in service and personal care
to leverage both hard and soft skills. use of technology to keep residents coordination through two new
“I’ve been blessed with a career path connected with family and friends; service lines called UCH Engage and
where my business acumen met my and a commitment to being the UCH Cares. UCH Engage employs
heart,” Spitznagel said. catalyst to help residents live in service coordinators that act as a
alignment with their dreams. personal advisor to residents and
In February, Terry celebrated her family members and connect older
first anniversary of employment “The senior living industry is changing adults with services they need to live
with United Church Homes as Senior rapidly,” Spitznagel said. “UCH has a a healthy and full life. Personal care
Vice President and Chief Growth solid strategic plan for how we can coordinators serve as part of UCH
Officer. She is responsible for all UCH continue to evolve our services to not Cares, and assist older adults with
senior living and affordable housing only meet – but exceed – what older personal care activities as they are
operations and leads efforts to grow adults are looking for. “ living with physical disabilities or a
existing and new business lines. chronic health condition.
“Enriching the lives of
seniors – helping them enjoy
lives of purpose – is what
UCH is all about,” Spitznagel
said. “My goal is to ensure
that UCH can sustain its
mission for another 100
years. The key to continued
success is providing each
resident with a personalized
abundant aging experience.”
unitedchurchhomes.org | SPRING 2021 | UNITED CHURCH HOMES | 9UCH Chefs Celebrate
Creativity, Collaboration in Culinary Competition
The dining teams across our communities are known for their delicious dishes.
When dining rooms closed due to COVID-19, both diners and chefs missed this
engaging part of their day.
This spring, Ohio Health Care Association teamed up with Gordon Food Service
and Sandridge Food Corporation to host a culinary competition. Our UCH chefs
saw an opportunity to have some fun and show off their culinary creativity.
Only one community from each senior living organization in the state could
enter the contest so Ashley Warren, Chef and Director of Dining Services for
Trinity Community at Beavercreek, entered her community to represent United
Church Homes.
Amy Kotterman, Director, Customer Experience, wanted to make this a
collaborative effort showcasing the talents of many UCH dining directors.
She held several virtual meetings where culinary teams brainstormed unique
and unexpected recipes and connected. “We’ve all missed our day-to-day
interactions and special events during this past year so getting the chance to
work with my fellow chefs was just what we needed,” shared Chef Ashley.
Much like Food Network’s “Chopped” show, Chef Ashley and Sous Chef Alex
Brown received a mystery box of ingredients and were tasked with creating
dishes using every item. “We didn’t just want to incorporate the mystery box
ingredients in a traditional sense,” says Chef Ashley. “We wanted to transform
them into something completely different.”
10 | UNITED CHURCH HOMES | SPRING 2021 | unitedchurchhomes.org“Chef Tim England, Pilgrim Manor, helped develop the arancini recipe. We
received a prepared roasted red pepper pasta with a bit too much heat, so his
idea was to puree it and pair it with mozzarella, brown rice, breadcrumbs, and
marinara. That helped make a creative dish that would be palatable to more
residents,” said Chef Ashley.
“I think the big winner was the Pot Roast Burger. We included the prepared pot
roast but transformed it into something ridiculously decadent with caramelized
onions, bacon, fontina cheese, and house-made aioli on a brioche bun,” shared
Chef Ashley.
“The most challenging ingredient was the Asian Noodle dish. After some trial
and error, we ended up rinsing off the premade dressing, and my partner,
Sous Chef Alex, created a new fresh flavor combination with orange juice and With 30 competitors from
toasted sesame oil,” commented Chef Ashley. One of the judges ate the entire across the OHCA membership,
dish as presented – edible flower garnish and all! the chefs’ field was strong,
but UCH won first place! We
Amy Kotterman added, “Dining experiences matter for our residents, far want to congratulate all of
beyond just nutrition. It’s been different this year, as most of our meals our talented chefs on coming
were served to the residents in their homes and likely on disposable plates,” together to celebrate food,
she said. “This event was an opportunity to create excitement around food creativity and collaboration.
and I look forward to seeing how communities adapt these recipes for our
residents.”
unitedchurchhomes.org | SPRING 2021 | UNITED CHURCH HOMES | 11SERVICE
COORDINATION:
Extending Care Beyond
our Communities
As part of our mission to offer
support for aging adults, UCH
provides service coordination to
more than 2,500 older adults living
in owned and managed affordable
housing communities, to more
than 600 seniors living in the
neighborhoods surrounding these
communities and will soon offer this
service to more of its independent
living communities.
Service coordinators operate as a living with chronic health conditions,
personal advisor to residents and there is an entire population in
family members and connect older need of assistance now. We can
adults with services they need to assess what those individuals need
live a healthy and full life at every immediately and connect them to
stage. They are an important liaison those resources.”
between community agencies and
service providers, building a support
plan tailored to individual needs.
“Aging abundantly
“Our Service means looking at all
Coordinators
provide put a service coordinator in place
factors that contribute
relationship- at its Trinity Community at Miami to health and longevity,”
based care Township independent living
rather than just community in 2020, plans to expand
said Fagan.
transactional service coordination in its Niles
assistance,” said and Brunswick communities, and “Service coordination
Dan Fagan, MPA, is working to create connections in is about wrapping
LSW, Director the community at large that benefit
of Population Health. “They work older adults regardless of geography, our arms around
together to reduce barriers and make economics or need. our aging population
sure people are connected to the care
they need.” “We understand the trusted support and meeting all of
While the service coordination model
and opportunities offered to our
residents can extend beyond the
the realities of life
has been working well in affordable boundaries of our communities and with them.”
housing for many years, UCH is into the surrounding neighborhoods,”
working to extend this relationship- said Fagan. “From people on waiting
based assistance program. UCH lists for affordable living to those
12 | UNITED CHURCH HOMES | SPRING 2021 | unitedchurchhomes.orgIf you would like to
GIVING learn more about
structuring your
EFFICIENTLY, charitable gift to
United Church
Homes in a more
Regardless of Your efficient way,
please contact Gloria Hurwitz,
Income Tax Bracket Vice President of Advancement, at
ghurwitz@uchinc.org or
740.751.8702. Additionally, to review
how new tax laws might impact
Since the standard deduction effectively doubled in 2018, your planning, contact Gloria to find
fewer people are itemizing on their tax returns. In fact, in out about a complimentary, values-
2019, it is estimated that only 13.7 percent of taxpayers based estate planning process that
United Church Homes is making
itemized. This sharp decrease caused individuals in all
available to you.
income tax brackets to reassess how they choose to make
their charitable contributions.
One of the easiest and most efficient ways to save on taxes, even if you
are not itemizing on your tax return, is to consider gifts of appreciated
assets (such as stocks or mutual funds) held for more than one year. The
more that this gift has appreciated, the better the tax savings.
By using this strategy, you can avoid capital gains taxes, and in most
cases, exceeding the standard deduction. And, if you do exceed the
standard deduction, you can also claim a charitable deduction for the Gift planning is complex, and
fair market value of assets held longer than one year. Concurrently, if everyone’s situation is unique. The
scenarios described here are not to be
you like the stock or mutual fund, you can repurchase it on a new and
interpreted as legal or tax advice and
higher basis. This new cost basis can also save on taxes if the stock were everyone should seek the counsel of a
to lose value in the future, allowing you to claim a loss. licensed attorney or tax adviser before
attempting to implement any strategy.
Comparing Gift Vehicles – $10,000 Gift
For example, Julia is considering making a charitable gift to her favorite charity. She has cash in a bank account, some
stock that has increased in value and a traditional IRA. If Julia is 70 ½ or older, she can consider giving directly from
her IRA (IRA Charitable Rollover). The table shows how each option compares, helping illustrate her most cost-effective
way to give.
IRA Charitable Rollover Cash Appreciated Stock*
Effective Tax Rate 37% 24% Effective Tax Rate 37% 24% Effective Tax Rate 37% 24%
Taxes Avoided $6,290 $4,080 Taxes Avoided $0 $0 Taxes Avoided $2,737 $1,725
Tax Savings Tax Savings Tax Savings
from Charitable $0 $0 from Charitable $6,290 $4,080 from Charitable $6,290 $4,080
Deduction Deduction Deduction
Cost of Gift $10,710 $12,920 Cost of Gift $10,710 $12,920 Cost of Gift $7,973 $11,195
*Assumptions: For a donor with an effective tax rate of 37%, they are also paying 23.8% for long term capital gains. For a donor with
an effective tax rate of 24%, they are also paying 15% for long term capital gains. Both are giving stock with a cost basis of $3,600.
unitedchurchhomes.org | SPRING 2021 | UNITED CHURCH HOMES | 13The Campaign for Abundant Life
Announces Revised Goal of $45 Million
2020 marked the largest single Jim Henry, chair of The Campaign “The revised goal will allow our
donation in the history of United for Abundant Life said, “The $17.5 advancement team and volunteers
Church Homes by long-time friends million gift was transformational to continue their vital work of
who made an unparalleled lifetime and will help UCH reimagine life for inviting friends into the campaign
estate gift of $17.5 million. This older adults; however, there remains with their gifts,” said Rev. Kenneth
sacrificial gift inspired the creation important work to be done in many Daniel, President and Chief Executive
of a new Fund for Growth to of the campaign focus areas including Officer. “We are grateful to continue
provide innovative programs and Pastoral Care, Affordable Housing to celebrate the generosity of many
services at United Church Homes. and The Ruth Frost Parker Center friends of United Church Homes who
for Abundant Aging. This imperative partner with us in our vision,
“This generous gift nearly doubled work also needs donor support.” Where the Spirit Creates Abundant
our $20 million goal for The Life in Community.”
Campaign for Abundant Life with
two years left in the fundraising
cycle,” said Gloria Hurwitz, CFRE,
Vice President of Advancement.
“As a result, the Campaign Steering
Committee decided to establish a
revised goal to 2023 of $45 million.”
14 | UNITED CHURCH HOMES | SPRING 2021 | unitedchurchhomes.org2020 Annual Report — BOARD CHAIR LETTER
2020 Board of Directors We found ourselves tested this year as never
Rev. Dr. Trevor Bates before, and our United Church Homes family
Rev. Geoffrey Black responded with grace and resilience. We entered
Ms. J.B. Boothe 2020 with lofty plans for growth. Despite the
Mr. David Brainin challenges, we achieved what we set out to and
Rev. Daniel Busch then some. Our people rose to the task and
Rev. John Cramton sought to “do better” in every way.
Ms. Cathy Green
Mr. James Henry Responding to the pandemic could have
Ms. Sandy Lindahl consumed our time and energy, but we
Rev. David Long-Higgins addressed the urgent and didn’t sacrifice the
Mr. Philip E. Mallott Philip E. Mallott
important. Our leaders focused on mission
Mr. Philip Moots
expansion, developing a business plan for UCH Engage, our Service
Rev. David Schwab
Coordination business line. We focused on the critical job of refurbishing
Rev. Robert Tussing
Mr. Karl Ulrich and refinancing affordable housing communities. Our leadership
Dr. LaPearl Logan Winfrey advanced our strategy to grow our Independent Living segment,
Ms. Diane Moreno Zerby identifying two acquisitions that welcomed 300 independent living
residents.
2020 President’s Council We excelled in leading our compliance responsibilities, including all
our COVID-19 protocols. The outstanding work to keep residents safe
Rev. Dr. Kenneth V. Daniel
President and and healthy from Patti Klingel, Executive Director of Compliance and
Chief Executive Officer Clinical Services, led to her recognition as a 2020 LeadingAge Ohio
Mrs. Terry Spitznagel Emerging Leader.
Senior Vice President
Chief Growth Officer Even with government assistance, United Church Homes felt the financial
Mr. John K. Renner impact of COVID-19. Our leaders worked closely with all communities to
Senior Vice President, ensure they had the resources they needed. We invested in staff so that
Finance and Business Strategy, by January 2021, we lifted all starting wages to higher levels.
Chief Financial Officer
Mr. Kenneth L. Young “Doing better” also meant doing things differently. Engaging with our
Senior Vice President generous donor community often took place through one-on-one
for Strategic Growth, conversations. These calls allowed us to deepen relationships with those
General Counsel
that walk beside us in our mission to serve. In fact, in 2020, UCH received
Mr. Richard Dible a gift of $17.5 million, its most significant gift to date.
Vice President,
Financial Services
Last year pushed us to respond differently, better and beyond what
Mrs. Gloria T. Hurwitz, CFRE
we may have thought possible. Under President and CEO Rev. Kenneth
Vice President, Advancement
Daniel’s servant leadership, we had a remarkable year: responding to
Mr. Scott Slutz
the pandemic, moving significantly forward with our strategic goals and
Vice President, Human Resources
addressing the organization’s challenges. May God continue to bless the
Mrs. Cheryl Wickersham UCH ministry.
Vice President, Asset Management
and Capital Preservation
Phil Mallott, Chair, Board of Directors
unitedchurchhomes.org | SPRING 2021 | UNITED CHURCH HOMES | 152020 Annual Report — FINANCIAL OVERVIEW
Financial Overview
For the 12 months ending December 31, 2020
Financial data relating to United Church Homes, Inc., and affiliates has been combined with data of several partners and service
lines, including long-term care (LTC) communities, affiliated housing entities, central office, advancement, the Ruth Frost Parker
Center for Abundant Aging, United Church Homes Management, Inc., and the Pilgrim Manor Foundation.
(all numbers are shown in thousands)
CARES Act Revenue
$5,960
Other Revenues
Management Services $1,419
$1,903 Revenue $116,129
LTC Government Service Revenues 47,116
Affordable Housing
$19,977 LTC Resident Service Revenues 39,754
LTC Government
Service Revenues
$47,116
Affordable Housing 19,977
Management Services 1,903
LTC Resident CARES Act Revenue 5,960
Service Revenues
$39,754 Other Revenues 1,419
Depreciation
Expenses $117,198
$9,547
Interest
$3,691
Personnel 59,293
Administrative Support
$12,913 Facilities 16,804
General Operations 14,950
Personnel
$59,293 Administrative Support 12,913
General Operations
$14,950 Interest 3,691
Depreciation 9,547
Facilities
$16,804
Other Gains and Losses, net
$1,082
Endowment Contributions, Investment Income
Restricted $1,306
Other Income $19,372
$39
Bequests and Contributions 18,720
Specific Purpose Contributions,
389
Restricted
Specific Purpose Contributions,
Bequests and
Restricted Endowment Contributions, Restricted 39
Contributions
$389
$18,720
Other Gains and Losses, net (1,082)
Investment Income 1,306
Balance Sheet Assets $287,579
Current
Liabilities $238,254
Limited Use
Net Assets $49,325
Long-Term
$0 $40,000 $80,000 $120,000 $160,000 $200,000 $240,000 $280,000
16 | UNITED CHURCH HOMES | SPRING 2021 | unitedchurchhomes.orgUncompensated Care Campaign for
For the 12 months ending December 31, 2020 Abundant Life
Goal: $45,000,000
United Church Homes has been celebrating the Spirit of older adults for more
than a century. The nonprofit, faith-based organization is one of the nation’s 2017 - 2022
largest providers of senior living services, with more than 1,500 dedicated March 29, 2021
staff serving about 4,800 residents. Our network extends to 79 senior living
communities in 14 states and two Native American nations. UCH is in covenant
Current results:
with the United Church of Christ and welcomes residents of all faiths. $36,404,770
Through our residential services, in 2020, we provided over $13.3 million
Pastoral Care
of uncompensated charity care that was not reimbursed by user fees or
government funding. $337,399
Ruth Frost Parker Center
for Abundant Aging
$408,037
Uncompensated
Charity Care $13,336
Medicaid Provider 10,917
Benevolent Care Benefits — Affordable Housing
Independent/Assisted Living
Deficit — Long-Term $49 Communities
Healthcare Community Education and $459,584
Spiritual Care Programs
Medicaid Provider 1,125 $571
Deficit — Assisted United Church Homes
Affordable Housing
Living $674
United Church Homes 674 Medicaid Provider Endowment/
Deficit — Assisted
Affordable Housing Living Deferred Gifts
$1,125 $3,932,646
Community Education 571
and Spiritual Care
Programs
Benevolent 49 Medicaid Provider
Deficit — Long-
Care Benefits — Term Healthcare
Independent/Assisted $10,917 Residential Campuses
Living and Healthcare
Communities
$9,552,559
Stimulus
Gross Net
funding
Uncompensated Care $15,770 $2,434 $13,336
Affordable Housing 674 - 674
Chapel Hill Community 1,368 308 1,060
Fairhaven Community 3,050 579 2,471
Four Winds Community 1,982 435 1,547
Unrestricted Support,
Glenwood Community 252 6 246 Charitable Care and
Harmar Place 1,636 225 1,411 Quality of Life
Parkvue Community 1,760 264 1,496
$21,714,546
Pilgrim Manor 1,501 136 1,365
Trinity Community at Beavercreek 2,159 149 2,010
Trinity Community at Fairborn 1,388 332 1,056
unitedchurchhomes.org | SPRING 2021 | UNITED CHURCH HOMES | 172020 Annual Report — DONORS
NAMED ENDOWMENTS
United Church Homes’ mission is realized through our legacy endowment gifts.
We recognize our Pillar Society donors who have established a named endowment
that provides support for its designated purpose in perpetuity.
Anonymous The Walter & Philamine Duibley The Philip E. & Mary M. Maurer
The Jeanne M. & Maynard J. Aldridge Endowment Fund Endowment Fund
Endowment Fund Benevolent Care, Trinity Community Benevolent Care, Fairhaven Community
Benevolent Care, Chapel Hill Community The Joan Ernst Endowment Fund The David & Ann Nice Memorial Fund
The Samuel Jacob & Emma Rachel Ault Benevolent Care, Chapel Hill Community for Endowment
Endowment Fund The William O. & Janet O. Fahrenbruck Benevolent Care, United Church Homes
Benevolent Care, Fairhaven Community Endowment Fund The Pieper Family Named Endowment Fund
The Jack & Betty Bailey & Cynthia Bailey Benevolent Care, Fairhaven Community Benevolent Care, United Church Homes
Kennett Endowment Fund The Grace V. Finney Endowment Fund The Anna Louise Prentice Endowment Fund
Benevolent Care, Chapel Hill Community Benevolent Care, Chapel Hill Community Benevolent Care, Fairhaven Community
The Magdalena B. Bartsch Endowment Fund The Fishel Endowment Fund The Wayne H. & Patricia A. Pressler
Benevolent Care, Trinity Community Benevolent Care, United Church Homes Endowment Fund
Dr. J. Albert Beam & Dr. Lillian E. Beam The Friends of Chapel Hill Community Benevolent Care, Chapel Hill Community
Endowment Fund Chaplaincy Endowment Fund The Ralph C. & Sue Quellhorst Program for
Benevolent Care, Trinity Community Chaplaincy Needs , Chapel Hill Community Leadership Development Endowment Fund
The B.E. & Dorothy A. Beaston The Glenwood Community Endowment Fund Educational and Staff Leadership Development
Endowment Fund Glenwood Community Operation, Missions, United Church Homes
Physical Therapy Equipment, Fairhaven Community Glenwood Community The John Rainey & Gene Finnegan Landscaping
The Rev. & Mrs. Robert F. & Elizabeth H. Beck The Isabel & Muriel Heid Endowment Fund & General Maintenance Endowment Fund
Endowment Fund Benevolent Care, Chapel Hill Community Beautification of the grounds, Parkvue Community
Benevolent Care, Chapel Hill Community The Vernon A. & Hester B. Horst Transportation The Dale H. & Kathryn Sanders Rieder
The Thomas J. & Rosanna M. Becker Endowment Fund Endowment Fund
Housing Endowment Fund Transportation and General Maintenance Needs, Benevolent Care, Chapel Hill Community
Housing Needs, Housing Services Parkvue Community The Glenn & Mildred Royer Endowment Fund
The Laurence A. & Karen E. Bettcher The William Boyd & Sarah Albert Huff Benevolent Care, Chapel Hill Community
Endowment Fund Endowment Fund The Sawmiller Family Endowment Fund
Benevolent Care, Parkvue Community Specialized training, uniforms, awards, continued Benevolent Care, Trinity Community
The Corinne Flocken Boryczka professional growth and tuition reimbursement The Suzanne & Robert Schoedinger
Endowment Fund for staff, Chapel Hill Community Endowment Fund
Benevolent Care, Fairhaven Community The Delmar & Miriam Indorf Endowment Fund Benevolent Care, Fairhaven Community
The Burlin B. & Vera K. Brombaugh Benevolent Care, Chapel Hill Community The Schory Professional Advancement
Landscaping & Maintenance The Robert L. & Margaret A. Keener Endowment Fund
Landscaping, Trinity Community Endowment Fund Specialized Training, Awards, Continued
The Bruce R. & Ruth E. Burgan Benevolent Care, Chapel Hill Community Professional Growth and Tuition Reimbursement. ,
Endowment Fund The William A. and Wanda J. Kroft United Church Homes
Rehabilitation Services, Chapel Hill Community Endowment Fund for Chapel Hill Community The Rev. & Mrs. Theodore Schory Christian
The Thomas A. & Kathryn E. Coons Chapel Hill Operations, Chapel Hill Community Ministry and Pastoral Care Endowment Fund
Endowment Fund The Helen E. Kurt Endowment Fund Spiritual Life through Christian Ministry, United
Benevolent Care, Chapel Hill Community Benevolent Care, Fairhaven Community Church Homes
The Joan R. Coulter Landscaping & The Kutschbach Family Endowment Fund The Emma C. Smith Endowment Fund
Horticultural Endowment Fund for Leadership Development Benevolent Care, Chapel Hill Community
Landscaping and Horticulture, Parkvue Community Board Development, United Church Homes The Louis & Mary Anna Speller
The Joan R. Coulter Nursing Scholarship The John D. Sr. & Mina K. Luecke Endowment Fund
Named Endowment Fund Endowment Fund Eden Program (Animal and Plant Program), Trinity
Nursing, United Church Homes Benevolent Care, United Church Homes Community
The Robert G. & Eleanor W. Diller The Naomi Ruth Hegnauer Martin The Louis & Mary Anna Speller
Endowment Fund Endowment Fund Endowment Fund
Benevolent Care, United Church Homes Benevolent Care, Chapel Hill Community Benevolent Care, United Church Homes
18 | UNITED CHURCH HOMES | SPRING 2021 | unitedchurchhomes.orgPILLAR SOCIETY
The Pillar Society recognizes those who have remembered our communities
through the use of a planned gift. These gifts include bequests, trusts, charitable
gift annuities, named endowments and other estate-planning vehicles.
Anonymous Mrs. Catharine J. Hartzell* Rev. & Mrs. Marvin Rettig
Ms. Grace Amy Anders* Mrs. Ardythe M. Hatchett Mr. & Mrs. Clinton E. Retzsch*
Mr. & Mrs. Bruce J. Angell Doris B. Heartwell* Mr. & Mrs. Roger Roberts
Verna M. Armitage* Mrs. Virginia L. Heidt Mrs. Marian E. Rohrbaugh*
Rev. & Mrs. Paul E. Baumer Miss Emily E. Hensley* Mr. Dietrich Roth* &
Mr. Harold A. Behnken* Mrs. Ethel Heyob* Mrs. Betty Roth*
The Ruth A. Stonebrook Endowment Fund
Mrs. Jean W. Bender* Ms. Sally Ann Hillard* Dr. Carl Rothe* &
Benevolent Care, Chapel Hill Community Ms. Linda E. Bilick* Rev. Mike Hillis Mrs. Mary Lou Rothe
The Stubbs Endowment Fund Mr. Thomas N. Blandford* Mr. & Mrs. Kenneth Hollenbeck Miss Maryalice Roush
Uniforms & Employee Incentive Programs, Mr. & Mrs. Robert E. Bowman* Mrs. Margaret A. Holfinger Mrs. Esther M. Rowland*
Fairhaven Community Mr. & Mrs. Robert W. Bradford Ms. Harriet Homer* Ms. Carolyn F. Ryan*
The Gertrude Stubbs Transportation Ms. Suzanne M. Braun Mr. & Mrs. Roy C. Humrighouse* Mr. & Mrs. Robert L. Rynard, Sr.
Endowment Fund Mr. Jerrus M. Bryant* Mr. Fred E. Huntley* Mr. Arthur Sams*
Transportation Needs, Fairhaven Community Mr. & Mrs. Randall L. Buchman Gloria T. Hurwitz Mr. William Sams
The Sherman & Dorothy Stryker Rev. Dr. & Mrs. Donald R. Buckthal Mrs. Grace E. Johnson* Miss Marvis Schaaf*
Endowment Fund Mrs. Jane Buehrer* Miss Mariesther Johnson* Mr. George H. Schaefer*
Benevolent Care, Trinity Community Ms. Vera V. Burge Kevin & Karen Johnston Mr. George H. Schmitz*
The Charlene Thornburg Endowment Fund Mr. & Mrs. Jim Casey Dorothy L. Jones* Rev. & Mrs. Victor H. Schoen*
Benevolent Care, United Church Homes Mrs. Elsa J. Chadwick* Rev. Anne D. Kear Mr. & Mrs. Frank C. Scholl*
The Uberta Family Named Endowment Miss Pauline Choate* Mr. John T. Kelsey* & Rev. Alfred W. Schroeder &
Mr. Larry W. Clausing & Mrs. Charlene Kelsey Mrs. Catherine A. Sprague
Benevolent Care, United Church Homes
Mrs. Donna Overholt Ms. Madolyn L. Key* Mr. & Mrs. Bernard L. Schroer
The Herman A. & Helen F. Van Guelpen
Ms. Ellen Louise Collins Mr. & Mrs. William R. Kiesel The Seider Memorial*
Endowment Fund Jean Day* Rev. Dr. Paul B. Kiewit Mrs. Audrey Shafer*
Benevolent Care, United Church Homes Rev. Paul E. Deppen* Rev. & Mrs. Erwin R. Koch Mrs. Ruth Shelton *
The E. Kathryn Wadsworth Endowment Mrs. Mary Louise “Lou” Dickman* Mrs. Evangeline K. Kohler* Rev. Dr. Roger L. Shinn* &
Fund Miss Amy Diller Miss Helen H. Kottlowski* Mrs. Katharine C. Shinn*
Benevolent Care, United Church Homes Ms. Margaret D. Dorman* Rev. Henry and Cassandra Kroondyk Ms. Margaret E. Skeoch*
The Robert & Betty Walker Endowment Rev. Louis H. & Mrs. Donna Dorsch Mrs. Judy Kropf & Mr. John Kropf Mrs. Helen N. Smith*
Fund Mr. & Mrs. Ronald E. Duckson Rev. & Mrs. John Krueger Mrs. Priscilla W. Smythe
Benevolent Care, Parkvue Community Mr. Roscoe T. Dyke* Mr. William Laggren* Alta Sorrell*
The Ruth E. Webster Endowment Fund Mr. & Mrs. Robert Dykema Mr. William J. Lange* Roy D. Speigle*
Alzheimer & Sub Acute Units Specialized Care, Ms. Marie Eberhard* Mrs. Martha L. Lebold* Dr. John C. Stahler* &
United Church Homes Mrs. Dorothy E. Eckert Mr. Robert P. Lee* & Mrs. Marjorie L. Stahler*
The Marian Whitney Music Mrs. Suzanne S. Ellis Mrs. Sharon Lee Mrs. Hazel Steinmetz*
Ms. Adelle B. Elshoff* Mrs. Brinley R. Lewis Miss Virginia Ann Stepler*
Entertainment Endowment
Mrs. Judy Evans Ms. Sandy Lindahl Mrs. Elizabeth M. Stricker*
Special Music for Residents, United Church
Mrs. Mary L. Fenker-Lindsley* Mrs. Anne K. Liston Ms. Mary T. Tymeson
Homes Ms. Lida M. Ferguson* Mrs. Mary Ann Luecke* Mrs. Elizabeth Van*
The Alfred A. & Frances A. Wilhelm Rev. Ruth D. Fitzgerald Mr. Gary M. Mahaffey Mrs. Martha Van Sickle*
Endowment Fund Mr. James Fox* Mr. Jerry Mallicoat* & Mr. & Mrs. Ford R. Weyrick*
Benevolent Care, United Church Homes Mrs. Betty J. Frederiksen* Mr. John Cummings Ms. Judy Whitwer
The Wolsdorf Memorial Endowment Fund Mr. Herbert M. Fuldner* & Ms. Anne Marks-Gaertner Mrs. Cheryl &
Benevolent Care , United Church Homes Mrs. Marjorie L. Fuldner* Mrs. Darlene K. Marrs Mr. Steve Wickersham
The Ernest W. & Karen B. Wood Rev. John M. Gantt Rev. & Mrs. John T. Miller Ms. Barbara Willardo
Endowment Fund Rev. Dr. & Mrs. Calvin O. Gerber Mr. & Mrs. James E. Minehart, Jr. Jan Williams
Professional Advancement for UCH Gift Mr. Charles J. Gilbert Mr. Richard & Mrs. Nancy Murdock Mrs. Mary D. Winningham*
Planning Staff, United Church Homes Mr. William H. Gluesenkamp* & Mrs. Ruth Frost Parker* Mr. C. William Witte*
The Freda J. Zieber Endowment Fund Mrs. Wilma Gluesenkamp Rev. & Mrs. Erling W. Peterson* Mr. Frederick A. Wolfram*
Benevolent Care, Parkvue Community Ms. Zola Graves* Mrs. Ada May Pfiester* Joanne W. Woods*
The Lowell & Marian Zechiel Cathy & John* Green Mrs. Anna M. Phipps* Rev. Arden Yakimow*
Mr. Merle Hamilton* & Merrill & Mildred Post* Mr. & Mrs. Kenneth L. Young
Endowment Fund
Mrs. Peg Hamilton* Mr. Joe L. Randles*
Benevolent Care, Fairhaven Community
Ms. Terri Handlin Ms. Lucy Read *Deceased
Miss Caroline I. Hart* Miss Vivian E. Reemer*
*Deceased
Mr. Robert L. Hart* & John & Barbara Renner
Mrs. Ila M. Hart* Miss Virginia C. Rensch*
unitedchurchhomes.org | SPRING 2021 | UNITED CHURCH HOMES | 192020 Annual Report — DONORS
We are forever grateful for the generosity of our donors, whose gifts inspire us to reach higher for the older adults we serve.
Ruth F. Parker Circle President’s Circle Mr. & Mrs. Philip Balkema Cattaraugus Region Community
($10,000+) ($5,000+) Mr. Richard D. Dible Foundation
Mr. & Mrs. Karl F. Betz Jr. Aetna Better Health of Ohio Dr. E. Anne Eddowes Christ Church United Church of Christ,
The Cleveland Foundation Ashland County Community Foundation Emanuel United Church of Christ, Fort Thomas, KY
Rev. Dr. Kenneth V. Daniel & Ms. Patricia Bartsokas-Huth Upper Sandusky, OH City of Canal Winchester
Rev. Dr. Barbara Kershner-Daniel Mr. Victor T. Berry First (Park) Congregational United Mr. Larry W. Clausing &
The Dayton Foundation Mr. and Mrs. Gregg Betz Church of Christ, Grand Rapids, MI Mrs. Donna L. Overholt
Margaret D. Dorman* Rev. John Cramton First Congregational Church of Ms. Marsha A. Crewe
Erie County Community Foundation Randolph J. & Rockford, Rockford, MI David’s United Church of Christ,
Mrs. Mary L. Fenker-Lindsley* Estelle M. Dorn Foundation Friends of Chapel Hill Kettering, OH
Glenwood Community Fidelity Charitable Community Auxiliary Mr. & Mrs. James A. Ditzler
Residents’ Association Grand Rapids Community Foundation Georgia Institute Of Aging Mrs. Debra L. Durbin
Gordon Food Service Mr. & Mrs. James L. Henry Dr. Kenyon M. Glor & East Congregational United Church
Cathy & John* Green Mrs. Gloria T. Hurwitz & Dr. Elizabeth A. Glor of Christ, Grand Rapids, MI
Mr. Robert L. Hart* & Mrs. Ila Hart* Mr. Greg Hurwitz HealthPRO Heritage, LLC Equitas Health
Heart of West Michigan United Way The Hylant Group Heartland Conference of the United Mrs. Nancy W. Eyestone
Mrs. Virginia L. Heidt & Dorothy L. Jones* Church of Christ, Worthington, OH Mr. Daniel C. Fagan
Dr. Kermit Heidt* Mr. & Mrs. Robert C. Kutschbach Dr. Cynthia J. Hess Fairhaven Community Country Store
Harriet Homer* Living Water Association Lake Michigan Credit Union Fairhaven Community Volunteer
Mr. William A. Kroft & Mrs. Cathy G. Moore Revs. Beth & David Long-Higgins Service Group
Mrs. Wanda Kroft Mr. & Mrs. Richard Murdock Ms. Mary Loupee Ms. Laura M. Farrell
L.R. Webber & Associates, Inc. Mrs. Gloria Must* Michigan Department of Health Ms. Lida M. Ferguson*
Mr. & Mrs. David E. Logsdon Ms. Victoria Normandin and Human Services First Citizens National Bank
Philip E. & Ohio’s Hospice Noelker and Hull Associates, Inc. Rev. Ruth D. Fitzgerald
Rebecca S. Mallot Mr. & Mrs. Shane Orians Perry ProTech, Inc. Mr. William T. Flickinger
Marker, Inc. Rev. John Rainey & Mrs. Susan B. Sheidler Rev. Mark & Marguerite Frey
Merrill Lynch Global Wealth Management Rev. Eugene P. Finnegan The South Central Power Company Rev. John M. Gantt
MLM Charitable Foundation John & Barbara Renner Foundation Mr. Charles J. Gilbert
Mr. Lars A. Olson We Care Medical of Ohio, Inc. Mrs. Mary Anna Speller Grand West Association of the
Plante Moran Mrs. Teresa Spitznagel Michigan Conference of United
Mr. Arthur L. Sams* Robert & Eleanor Diller & Mr. Richard Spitznagel Church of Christ, Grand Rapids, MI
Mr. George H. Schaefer* Inaugural Circle ($2,500+) Trinity Home Fellowship Mr. & Mrs. Jack C. Guy
Miss Virginia A. Stepler* Anonymous Trinity United Church of Christ, Ms. Debra L. Hannen
Trigo, Inc. Area Agency on Aging, AAA 2 Tiffin, OH Mr. Lee D. Hieronymus &
Mr. Jack & Mrs. Barbara Vollmer Mr. & Mrs. James Balk United Way of North Central Ohio Mrs. Cathy Hieronymus
Mrs. Cheryl & Mr. Steve Wickersham Rev. Sandra L. Hutchinson & Rev.
Mr. & Mrs. Ronald L. Wilson Kenneth E. Hutchinson
Mr. Kenneth L. & Mrs. Patricia Young Ice Miller
Ms. Ellen R. Zahed Mr. & Mrs. Gordon K. Kelly
Rev. Dr. Paul B. Kiewit
The Herbster Circle Ms. Amy L. Kotterman
($1,000+) Mr. Paul F. Kotterman
Anonymous Mr. Scott W. Kuentz
Mr. & Mrs. Bruce J. Angell Mr. & Mrs. Chuck Kurner
Mrs. Mary E. Bayman Ms. Sandy L. Lindahl
Mr. Bernard E. Beaston* Mrs. Anne K. Liston
& Mrs. Dorothy A. Beaston* Mrs. Shirley A. Long
Rev. Geoffrey A. Black Mr. William Lyle
Mr. Robert E. Bowman* Marietta Community Foundation
Mr. & Mrs. David J. Brainin Marietta Welfare League
Mr. & Mrs. Mike Buell Marshall County Community Foundation
Buerger Energy Meijer, Inc.
Mr. & Mrs. Jay Burnett Mercantile Bank
Rev. Daniel L. Busch Dr. Alan B. Mikesell
CareLinc Medical Equipment & Mrs. Carroll Miller
Supply Co., LLC. Mr. Daniel J. Miller
Ashley Helmick (right), 2020 Spirit Award Honoree,
Mr. & Mrs. Jim Casey Rev. & Mrs. John T. Miller
Chapel Hill Community.
20 | UNITED CHURCH HOMES | SPRING 2021 | unitedchurchhomes.orgYou can also read
