MOTOR INDUSTRY ADVICE FOR INTERESTING TIMES - Motor Industry Workshop Association
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JUNE/JULY 2020 SLOWLY DOES IT FRANCHISING Dealers get back Is it the right to business move for you? MOTOR INDUSTRY WORKSHOP ASSOCIATION ADVICE FOR INTERESTING TIMES RMI UPDATE: PRE-COVID-19 AUTOMOTIVE EXPORTS EXCEL; COVID-19 SURVEY OF RMI ASSOCIATION BUSINESSES; WHERE TO FOR THE TYRE INDUSTRY? COVID-19: RETURNING TO THE WORKPLACE; THE DANGER OF UNMANAGED CONTRACTS; FIXES FOR THE HONDA CIVIC AND THE FORD KUGA
Driven by SECURITY Software based alignment method for efficient camera and radar calibration with Bosch: The DAS 3000 is the new multi-brand calibration device for workshop professionals to adjust and precisely calibrate sensors of driver assistance systems. boschaftermarket.com What drives you 22 -- NOVEMBER 2014 drives us JUNE/JULY 2020 www.automobil.co.za
CONTENTS – JUNE/JULY 2020 COLUMNS 05 Driver’s Seat: Jakkie Olivier, CEO of the RMI 07 Editor’s Letter: Kate Kennedy 09 merSETA: Wayne Adams; Acting CEO 66 Tailpiece: Virtual tours of Ford’s museums P12 RMI NEWS Editor: Kate Kennedy kate@thefuture.co.za 12 Pre-COVID-19 automotive exports excel Sub-editor: Peggy Lendrum peggy@thefuture.co.za 14 COVID-19 survey of RMI association businesses 28 Where to for the tyre industry? Design and layout: Heinz Bawa heinz@thefuture.co.za Reporter: INDUSTRY NEWS Greg Surgeon greg@thefuture.co.za 30 Ensuring the safety of customers and staff Publisher: Richard Lendrum richard@thefuture.co.za P28 32 A breath of fresh air 34 VWSA offers work experience to unemployed youth Production: Mabel Ramafoko mabel@thefuture.co.za 36 Women of Steel Advertising Sales Executives: 38 April new vehicle sales not a surprise Enver Lawangi, Greg Surgeon, 40 Goldwagen joins the Wolf pack enver@thefuture.co.za greg@thefuture.co.za 42 G.U.D. develops hand-wash station for taxi ranks 58 Business resumes for dealers Future Publishing (Pty) Ltd 6 Rodwiela Road, Edenburg, Rivonia COVER STORY PO Box 3355, Rivonia, 2128 Tel: +27 (11) 803-2040 P42 22 Motor Industry Workshop Association RMI Automobil’s Editorial Sub-Committee: Viv Corinaldi; Gary McCraw, Danelle Van Der Merwe, Brett Ferreira, Kate Kennedy, Advice for interesting times Greg Surgeon, Jakkie Olivier and Jan Schoeman A digital version of this magazine is FEATURE available at www.rmi.org.za 44 Labour Law Automobil is the official journal of the COVID-19: Returning to the workplace Retail Motor Industry Organisation (RMI) which hosts 8 constituent associations: 46 Legal Eagle ARA (Automotive Remanufacturers’ Association), MIWA (Motor Industry The danger of unmanaged contracts Workshop Association), NADA (National Automobile Dealers’ Association), SAMBRA (South African Motor 62 Workshop Body Repairers’ Association), SAPRA (South African Petroleum Retailers’ Association), SAVABA (South Africa Vehicle and Bodybuilders’ Association), Fixes for the Honda Civic and the Ford Kuga: TEPA (Tyre, Equipment, Parts Association), VTA (Vehicle Testing Association). Automobil is available to purchase from the publishers at R25 a copy. FRANCHISE FEATURE Automobil is produced and published monthly by Future Publishing (Pty) Ltd for the Retail Motor Industry Organisation. The views and opinions expressed in the publication are not necessarily those of the publishers or the Retail Motor Industry Organistion. While precautions have been taken to ensure the accuracy of advice and information 52 How do I know if I am suited to franchising? contained in editorial and advertisements, neither the publishers nor the Retail Motor Industry Organisation can accept responsibility for errors, misrepresentations or 54 Does franchising have a place in the new world order? omissions, or for any effect or consequence arising therefrom. Permission to republish any article or image or part thereof must be obtained in writing from the publishers. 56 Your helping hand during a crisis © Future Publishing (Pty) Ltd JUNE/JULY 2020 - 3
BELONGING IS BETTER BUSINESS Here’s why… e Legacy and unity • We’ve been representing the retail motor industry for more than 100 years. • With more than 8,000-member businesses, our unity is our strength. e Your voice RMI represents the industry at: • Centralised wage negotiations. • Various MIBCO and Industry-related Boards and committee structures. • Various South African Bureau of Standards (SABS) committees and working groups. • The National Regulator for Compulsory specifications (NRCS), defending our industry when compulsory specifications and standards are compromised. • The Moto Health Care Fund, Industry Provident Funds and the Sick, Accident and Maternity Pay Fund. • Meetings hosted by reputable organisations recognised by government, big business, consumers and relevant stakeholders like Business Unity SA (BUSA). e Supports your business • Professional industrial relations advice ensuring procedural and substantive fairness when disciplining staff. • Chairing of disciplinary hearings and AUTOMATIC entry at the CCMA, DRC and Labour Court. • Exceptional CPA support at the National Consumer Commission (NCC) and the Motor Industry Ombudsman of South Africa (MIOSA). • Facilitation of a business-to-business complaint where both parties are RMI members, with a complaint resolution rate in excess of 95%. • Training needs and representation via merSETA and W&RSETA. • Industry-specific products like RMI4BEE, RMI4LAW, RMI4OHS and RMI4SURE. e Keeps you in the know • Industry labour relations seminars. • Automobil magazine and weekly web letters. • Commenting on industry topics in the media, and participating in and hosting numerous conventions and shows. 4 - JUNE/JULY 2020 www.automobil.co.za
DRIVER’S SEAT Where belonging matters Extraordinary times call for extraordinary strength and courage T his is without a doubt the most In preparation for work readiness the lockdown, but at the same time challenging economic and our members have adopted a phased the global retraction of the economy. trading period the RMI and approach to help alleviate financial We need to be agile, adaptable and its associations have experienced in pressure until business momentum resilient during this time. We have our history. The sustainability of the can resume. It has allowed us time found new ways of connecting and automotive aftermarket is at a critical to ensure our businesses are all fully talking to members and customers junction. compliant with the stringent sanitisation with zoom calls and podcast and we regulations and protocols which need have seen virtual training taking the I appreciate that the last two months to be carefully adhered to. The reality lead. Moving forward we will continue have created a lot of financial pressure is that just one positive COVID-19 case to use these digital channels but I on all of our members. The survival of will close a business and we cannot still see a more blended approach to the automobile aftermarket sector is afford that at this stage. avoid losing the power of face-to-face key for South Africa, not only as a vital interaction. Our industry is known for employment sector and contributor The RMI has accordingly developed its innovation and now more than ever, to the fiscus, but also as a significant an indepth COVID-19 business risk we need to find new, more effective enabler of, and support function plan which will be used and updated ways of connecting with customers and to, many other sectors. Without an for some time to come. We feel staff. We will find a new normal. effective and operational automotive confident that our industry is ready and aftermarket, strategically located committed to implement all measures I would like to end off by expressing in each district, community, town, and maintain compliance at all times. my appreciation and pride in the way metro and city across all provinces, our member businesses have conducted we are of the view that vehicle We understand that business recovery themselves in these hugely challenging safety and effective vehicle repairs will take as long as six to nine months, times. I would like to believe that this and maintenance will be negatively if not longer, post lockdown to return crisis will present an opportunity to impacted and detrimental to the much- to a sustainable and profitable return come back stronger together. needed and speedy recovery of the on investment. We not only have to economy. deal with the impact of the virus and Jakkie Olivier For information on the RMI and its workings, visit www.rmi.org.za or call 011 886 6300 www.automobil.co.za JUNE/JULY 2020 - 5
CONSTITUENT CONSTITUENT CONSTITUENT CONSTITUENT ASSOCIATIONS ASSOCIATIONS ASSOCIATIONS ASSOCIATIONS A DRIVING FORCE IN SOUTH AFRICA’S AUTOMOTIVE AFTERMARKET A DRIVING The FORCE Retail Motor IN SOUTH Industry AFRICA’S Organisation AUTOMOTIVE is a proactive, relevant,AFTERMARKET retail and associated motor industry A DRIVING organisation The FORCE Retail Motor IN SOUTH recognised Industry AFRICA’S asOrganisation the leading voice AUTOMOTIVE in South Africa’s is a proactive, AFTERMARKET relevant,automotive aftermarket. retail and associated It serves motor the industry daily needsMotor organisation The Retail ofrecognised its members and plays a key IndustryasOrganisation the leading is arole voice in in enabling South proactive, motor Africa’s relevant, traders and to automotive retail deliver a superior aftermarket. associated service It serves motor the industry to motoring daily needs consumers. of its membersEight and Associations plays a key fall role proudly in under enabling the motor RMI umbrella. traders to Inter-associational deliver a superior organisation recognised as the leading voice in South Africa’s automotive aftermarket. It serves the service business-to-business to motoring daily consumers. needs of trading its membersEight isAssociations and encouraged plays in the fall a key role in interests proudly ofthe under enabling motorall stakeholders. RMI umbrella. traders Inter-associational to deliver a superior service business-to-business trading is encouraged in the interests of all stakeholders. to motoring consumers. Eight Associations fall proudly under the RMI umbrella. Inter-associational ARA - Automotive Remanufacturers’ Association SAPRA - South African Petroleum Retailers’ Association business-to-business ARA represents the remanufacturing trading is encouraged trade sector. This includes in the interests ofSAPRA all stakeholders. represents the interests of all petroleum retailers in South ARA - Automotive Remanufacturers’ component remanufacturers involved in safety-critical components, Association SAPRA Africa. Its -aim Southis to African improve Petroleum Retailers’for growth and profitability Association the investor. ARA represents inclusive of but the not remanufacturing limited to vehicle trade cooling, sector. This turbochargerincludesand SAPRA SAPRA represents plays an the interests important role oftracking in all petroleum global retailers and localintrends South ARA - component Automotive remanufacturersRemanufacturers’ involved inwho Association safety-critical components, SAPRA Africa. - Its aim South African is to improve Petroleum growth Retailers’ and profitability Association for the in investor. braking systems; automotive engineers machine and that SAPRA affect sustainability represents and the interests help retailers oftracking remain all petroleum relevant retailers an ARA represents inclusive remanufacture the limited of but engine not remanufacturing to vehiclebytrade components cooling, way sector. This includes of turbocharger expert engineering and – SAPRA plays anbusiness ever-changing important role in environment. globalvoice Retailers localintrends and concerns South component remanufacturers involved in safety-critical components, Africa. that Its affect aim is to sustainabilityimprove growth and profitability for the investor. braking ultimately inclusive systems; ofrebuilding automotive but engine engines not limited engineers to to whospecifications; its original vehicle machine and and through SAPRA one plays of the an sevenand important help retailers regional role in tracking remain relevant chairs strategically globalvoice located and concerns local in around an trends remanufacture specialists in the repair, components servicing andbycooling, way of turbocharger expert engineering remanufacturing of and – diesel fuel ever-changing the country, intobusiness a environment. National Executive Retailers Committee (NEC), where braking systems; automotive engineers whospecifications; machine and and that affect through one sustainability of the seven and help retailers regional chairs remain relevant in around an ultimately injection rebuilding systems fitted engines to dieselto its original engines in ofearth moving strategy and solutions ever-changing business are developed. environment. Thisstrategically bottom located upconcerns approach is a remanufacture specialists equipment, theengine inhighway repair, components servicing trucks, and stationary byremanufacturing way engines expert and engineering of diesel fuel passenger – the country, into fundamental SAPRA a National imperative.Executive Retailers Committee voice (NEC), where ultimatelysystems injection rebuilding fitted engines to to its diesel original engines in specifications; earth moving and through one strategy and of the seven solutions are regional developed. chairs Thisstrategically bottom up located approach around is a vehicles. specialistsARA promotes inhighway the repair, the responsible servicing reuse of remanufactured and remanufacturing of diesel fuel the country, into a National Executive Committee (NEC), where equipment, engine components trucks, for a stationary ‘greener’ engines and environment passenger (carbon footprint). fundamental SAVABA - SAPRA South imperative. African Vehicle and Bodybuilders’ Association injection vehicles. systems ARA fitted to promotes thediesel enginesreuse responsible in earth moving of remanufactured strategy and solutions are developed. This bottom up approach is a Its members equipment, are highwaydedicated trucks, to providingengines stationary consumers and with only the passenger SAVABA members fundamental SAPRA areimperative. professional, certified and regulated vehicle engine components best of advice, for finest service a ‘greener’ environment delivery, and highest (carbon footprint). quality workman- SAVABA body builders - Southin SouthAfrican AfricaVehicle and Bodybuilders’ who manufacture commercial Association vehicle vehicles. Its ARA promotes the responsible members are dedicated to providing consumers with only thereuse of remanufactured SAVABA members (tanker, are professional, certifiedtrucks and regulated vehicle ship. engine components for a ‘greener’ environment (carbon footprint). body applications SAVABA - South African coal, Vehiclerefrigerated and Bodybuilders’ and trailers) Association and best of advice, finest service delivery, and highest quality workman- body bus builders bodies in (commuterSouth Africa who and tourist type).manufacture Members commercial manufacture vehicle Its members are dedicated to providing consumers with only the ship. SAVABA body members applications are professional, (tanker, coal, certified refrigerated and regulated trucks and vehicle trailers) and MIWA - Motor best of advice, Industry finest serviceWorkshop delivery, andAssociation highest quality workman- using the latestinequipment bodybodies builders South Africa andwho highly trained staff manufacture to ensurevehicle commercial strict MIWA, the Independent Workshop Association, representing bus compliance (commuter with NRCS and tourist regulations; type). SABS Members standards manufacture and all other ship. - Motor Industry Workshop Association MIWA body applications using the latest equipment (tanker, coal,and refrigerated highly trained trucks staff and trailers) to ensure and strict general repairs, auto electrical; air conditioning; accessories and legal specifications bus bodies (commuter andandrequirements. tourist type). Members manufacture MIWA, fitment the as Independent well as Workshop transmission and Association, driveline representing workshops strives to compliance with NRCS regulations; SABS standards and all other MIWA general - Motorauto repairs, Industry electrical;Workshop Association air conditioning; accessories and using legal the latest equipment specifications and highly trained staff to ensure strict and requirements. remain MIWA, ahead the of the ever-changing Independent Workshop technologies Association, and best practices representing TEPA compliance- Tyre, with Equipment, NRCS regulations; PartsSABS Association standards and all other fitment as well of the aftermarket as transmission motor industry.and driveline MIWA encourages workshops strives members to to TEPA specifications represents tyre dealers; garage/workshop equipment and tool general remain repairs, ahead of auto the electrical; ever-changing air conditioning; technologies accessories and best and practices legal TEPA - Tyre, and Equipment, requirements. Parts Association support as fitment inter-associational, well as transmission business-to-business andMIWA driveline tradingstrives workshops with a toview importers and distributors; auto part wholesalers, retailers and of to the aftermarket strengthen the motor RMI. industry. MIWA remains theencourages leadingand members resource for to TEPA represents independent tyre dealers; operators garage/workshop aftermarket motorequipment in the Parts parts industry and as tool remain support ahead of the inter-associational, ever-changing technologies business-to-business bestwith trading practices a view TEPA - Tyre, importers Equipment, and distributors; auto partAssociation wholesalers, retailers and members of the ensuring aftermarket continued motor relevance industry. MIWA and sustainability. well as manufacturers and importers of parts for the automotive to strengthen the RMI. MIWA remains theencourages leading resource members for to TEPA represents independent aftermarket. tyre dealers; operators in the garage/workshop aftermarket motor equipment parts industry and as tool support inter-associational, members ensuring continued business-to-business relevance trading with a view and sustainability. importers well andThe as manufacturers members distributors; of autoTEPA and importers part represent, wholesalers, of parts promote, retailers for branded the selland automotive and NADA - National Automobile Dealers’ to strengthen the RMI. MIWA remains the leading resource for Association endorse the independent The use of operators legitimate, in the bona fide, quality products. NADA represents aftermarket. members of aftermarket TEPA motor represent, parts industry promote, sell and as members NADA ensuringthe interestsrelevance continued of business and people who own or sustainability. TEPA well members as manufacturers also export parts, and importers equipment of parts and components for branded the automotive into operate -new National Automobile motor vehicle Dealers’ and motorcycle Association franchise dealerships endorse Africa and aftermarket. the use of other Thealso legitimate, countries members in bona the of TEPA fide, world. quality TEPA represent,and encourages promote, products. at all sell and times NADA represents and qualifying usedthemotor interests of business vehicle and people who motorcycle ownNADA outlets. or is TEPA members inter-associational export RMI parts, equipment business-to-business trading,components intent on into NADA operate -new National motor Automobile vehicle and Dealers’ motorcycle Association franchise dealerships endorse Africa and the use of other legitimate, countries in bona the fide,TEPA world. quality branded encourages products. at all committed NADA to the the represents image enhancement interests of business of the retailwho people motor own business, or strengthening TEPA members the also RMI Organisation export parts, as a whole. equipment and TEPA is seen components astimes the and qualifying facilitating the used interfacemotor vehicledealers between and motorcycle and OEMs; outlets. importers NADAand is inter-associational mark of integrity andRMI business-to-business fair trade for the trading, consumer, the intent business on into operate newtomotor committed the vehicle image and motorcycle enhancement of thefranchise retail dealerships motor business, Africa and other strengthening the countries RMI in the world. Organisation as a TEPA whole. encourages TEPA is at all seen as times the distributors; and qualifying building used relationships motor between vehicledealers and motorcycledealers and customers outlets. NADAand is operator and the government. inter-associational RMI The Association business-to-business is the intent trading, legitimate on facilitating and bringing therelevant interface between industry issues to and the OEMs; attention importers of mark voice of of integrity the tyre, and fair equipment, tradeand forparts the consumer, industry inthe Southbusiness Africa and committed tobuilding distributors; the image enhancement of thedealers retail motor business, strengthening thegovernment. RMI Organisation as a whole.isTEPA is seen as the government. facilitating NADA therelevant is relationships interface thebetween respected between voiceand dealers on all matters OEMs; and relating customers importers to and operator is positioned mark of and as integrity the anandintermediary fair tradeand The Association between for government, the consumer, the legitimate the business, business and motor bringing vehicle and motorcycle industry issues to the dealer business. attention of voice and of the the consumer.tyre, equipment, parts industry in South Africa and distributors; government. building NADA is relationships the respectedbetween voice ondealers all mattersand relating customers to operator is positionedand as theangovernment. intermediaryThe Association between is the legitimate government, business, and motor bringing vehicle relevant industry dealer and motorcycle issues to the attention of business. voice and of consumer. the the tyre, equipment, and parts industry in South Africa and SAMBRA government. - South NADA is African Motor Body the respected voice on Repairers’ all mattersAssociation relating to VTA is - Vehicle positioned as Testing Association an intermediary between government, business, SAMBRA motor is theand vehicle pre-eminent motorcycle motor dealer body repair association in South business. The VTA and the represents private vehicle testing stations that are consumer. SAMBRA - South African Motor Body Repairers’ Africa representing the majority of accredited motor body repairers. Association VTA - Vehicle Testing Association committed to operating within the law in accordance with the Road SAMBRA isgrading the pre-eminent motor body repair association in South The TrafficVTA represents private vehicle testing stations In this that areregulated SAMBRA’s SAMBRA - Southsystem,African which Motor was introduced Body over 30 Repairers’ years Association ago, VTA - Act committedVehicleand the to the relevant Testing operating SANS standards. Association within the law inthe accordance highly with Africa representing regulates repair the standards majority in the of accredited motor body motor repair body industry repairers. in environment, The VTA represents association private vehiclerepresents interests testing stations of itsthe Road SAMBRA SAMBRA’s South Africa isgrading the pre-eminent and system, instils motor which confidence body was in repair association introduced consumers overindustry and in South 30 years ago, Traffic members Act and at the relevant government SANS level standards. working groups this that In and highly is areregulated committed to Africa representing regulates repair the majority standards in the of accredited motor body motorindustry repair body repairers. in with committed environment, to the operating withinrepresents association the law inthe accordance interests with of itsthe Road stakeholders SAMBRA’s alike. grading The system, Association which works was in introduced close collaboration over 30 years ago, enhancing Traffic Act the and reputation the relevant of the SANS industry standards. in all In the this spheres. highly regulated South Africa various key and instils industry confidenceincluding stakeholders in consumers andOriginal Insurers, industry members at government level working groups and is committed to regulates stakeholders repair standards alike. Thepaint in the motor Association works body repair insuppliers, close industry in with collaboration environment, enhancing thethe association reputation of the represents industry thein allinterests the spheres. of its Equipment South Africa Suppliers, and instils and equipment confidence in consumers and the labour industry members at government level working groups and is committed to various key department and industrytrade stakeholders unions, including as well Insurers, as related Original stakeholders Equipment alike. Suppliers, Thepaint Association works and equipment closeSETAs insuppliers, – to maintain collaboration the labourwith enhancing the reputation of the industry in all the spheres. industry various keysustainability industry and development. stakeholders including It ensures Insurers, the provision Original of department technical and and trade businesspaint unions, management as well as related skills training SETAs – in order to maintain for Equipment industry members department Suppliers, sustainability to meettrade technical andand the demands business unions, and equipment and development. management asofwell theas suppliers, It ensures industry. skillsrelated training the SETAs the labour provision – to for in order maintain of WE ARE BETTER TOGETHER industry memberssustainability to meet the demands and development. It ensures the provision of of the industry. WE ARE BETTER TOGETHER technical and business management skills training in order for HEAD OFFICE members to meet the www.rmi.org.za demands of the industry. Randburg, Gauteng tel: +27 11 886 6300 WE ARE BETTER TOGETHER HEAD OFFICE www.rmi.org.za Surrey Square Office Park, 330 Surrey Avenue, Ferndale, Randburg, 2194, Gauteng, P. O. Box 2940, Randburg, 2125 Randburg, Gauteng tel: +27 11 886 6300 REGIONAL HEAD Square Surrey OFFICES OFFICE www.rmi.org.za Office Park, 330 Surrey Avenue, Ferndale, Randburg, 2194, Gauteng, P. O. Box 2940, Randburg, 2125 Highveld: Randburg Randburg, tel: +27 Gauteng tel: +27 11 11 886 6300, Northern: Pretoria tel: +27 12 348 9311, KwaZulu-Natal: Durban tel: +27 31 266 7031 886 6300 REGIONAL Eastern OFFICESPort Elizabeth tel: +27 41 364 0070, Western Cape: Cape Town tel: +27 21 939 9440, Cape/Border: Surrey Square Office Park, 330 Surrey Avenue, Ferndale, Randburg, 2194, Gauteng, P. O. Box 2940, Randburg, 2125 Highveld: Free StateRandburg tel: +27 Northern Cape: 11 886 6300, Bloemfontein Northern: tel: +27 51 430Pretoria 3294 tel: +27 12 348 9311, KwaZulu-Natal: Durban tel: +27 31 266 7031 REGIONAL Eastern OFFICESPort Elizabeth tel: +27 41 364 0070, Western Cape: Cape Town tel: +27 21 939 9440, Cape/Border: Highveld: Free StateRandburg tel: +27 Northern Cape: 11 886 6300, Bloemfontein Northern: tel: +27 51 430Pretoria 3294 tel: +27 12 348 9311, KwaZulu-Natal: Durban tel: +27 31 266 7031 Eastern Cape/Border: Port Elizabeth tel: +27 41 364 0070, Western Cape: Cape Town tel: +27 21 939 9440, Free State Northern Cape: Bloemfontein tel: +27 51 430 3294
EDITOR'S LETTER Tough times for all D id anyone think that, At least we’ve been released into Level 3, with a few more when the country freedoms and a few businesses have been able to resume closed down at the operations. end of March, we’d still be pretty much in the same place The automotive sector has been hard hit. New vehicle sales and 10 weeks later? Life is full export statistics, which are explored on pages 12, 13 and 38, Editor: Kate Kennedy of inconvenience – limited draw a grim picture of reality. And the feedback from a number movement, a nightly curfew of RMI association business owners in response to a quick survey and cabin fever – and stress. And the worst part, for (page 14) give insight into what the lockdown has done to local me anyway, is that there doesn’t seem to be an end in businesses. sight. To those lucky enough to be allowed to operate, please take care There are predictions that South Africa will reach its of yourselves, your staff and your customers. To those forced to peak of COVID-19 infections in September, by which stay home, why not use some of the time making fond memories time I sincerely hope the government has amassed with your loved one? enough life-saving equipment to treat the worst cases. TED HALF PAGE AD 20/2/19 09:12 Page 2 But this does mean that we’re likely to in this frustrating ‘Til next time C M Y CM MY CY CMY K limbo for months to come. Kate www.automobil.co.za JUNE/JULY 2020 - 7
TELL US WHAT'S ON YOUR MIND RMI EXECUTIVES RMI BOARD MEMBERS RMI DIRECTORS RMI HEAD OFFICE Chief Executive Officer: Jakkie Olivier - CEO ARA Danelle van der Merwe Jakkie Olivier Jeánne Esterhuizen - President Attie Serfontein Brand and Communication Manager Cell: 082 452 5153 Cell: 082 926 5846 Cell: 082 452 5150 Frans Maritz - Vice President danelle.vandermerwe@rmi.org.za jakkie.olivier@rmi.org.za Vuyani Mpofu attie.serfontein@rmi.org.za Chief Operations Officer: Jeremiah Modiba - Advocate MIWA Nonhlanhla Noni Tshabalala Jan Schoeman Ferose Oaten Pieter Niemand HR Manager Cell: 082 552 7712 Mark Dommisse Cell: 082 812 5391 Cell: 083 208 7161 jan.schoeman@rmi.org.za Frank MacNicol pieter.niemand@rmi.org.za noni.tshabalala@rmi.org.za Financial Director: Eugene Ranft NADA Julian Pillay Renee Coetsee Lindsay Bouchier Gary McCraw Regulatory Compliance Manager Cell: 082 412 6760 Riaan Botha Cell: 082 560 6613 Cell: 082 560 6625 renee.coetsee@rmi.org.za Les McMaster gary.mccraw@rmi.org.za julian.pillay@rmi.org.za Company Secretary: Andrea Bogner SAMBRA Gary McCraw Sello Molemela Richard Green 011-886-6300 Cell: 082 560 6613 Eduan Naude Cell: 082 378 4899 www.rmi.org.za gary.mccraw@rmi.org.za richard.green@rmi.org.za Surrey Square Office Park George Jacovides 330 Surrey Avenue Charles Canning SAPRA Ferndale, Randburg Danie Fourie Vishal Premlall 2194 Trevor Gordon Cell: 082 886 6392 vishal.premlall@rmi.org.za RMI REGIONAL OFFICES TEPA Hedley Judd Julian Pillay: Regional Manager: KZN Cell: 071 892 1475 Joy Oldale: Regional Manager: Western RMI PARTNERS hedley.judd@rmi.org.za Cape VTA, SAVABA Erwin Stroebel: Regional Manager: RMI4Sure 0860-104-202 RMI4BEE 0861-764-233 Julian Pillay Eastern Cape/Border RMI4Law 0861-668-677 RMI4OHS 012-998-7139 Cell: 082 560 6625 Jeff Molefe: Regional Manager: Central Jacques Viljoen: Regional Manager: Free julian.pillay@rmi.org.za State/Northern Cape TRAINING Louis van Huyssteen Highveld: Randburg: 011-886-6300 @AutomobilSA Cell: 082 560 6623 Northern: Pretoria: 012-348-9311 louis.vanhuyssteen@rmi.org.za KwaZulu-Natal: Durban: 031-266-7031 Facebook.com/AutomobilSA TRANSFORMATION Eastern Cape/Border: Port Elizabeth: Joy Oldale 041-364-0070 Cell: 082 464 4009 Western Cape: Cape Town: 021-939-9440 www.rmi.org.za Free State/Northern Cape: Bloemfontein: joy.oldale@rmi.org.za 051-430-3294 8 - MAY 2015 www.automobil.co.za
INDUSTRY COMMENT and the merSETA Wayne Adams, merSETA Acting CEO T hese are indeed difficult and NC(V) STUDENTS As the intermediary between the education unpredictable times for industries Level 4: 13 July and training and the manufacturing and throughout the globe. Level 3: 20 July engineering sectors, the merSETA has forged Level 2: 27 July strong inter-organisational and company The terrible knock in economic growth, relationships that will stand the test of time. reflected in the massive growth in Several TVET colleges have already unemployment numbers and the developed learning materials both These relationships span decades. While dramatic drop in consumer behaviour, for TV and radio broadcasts available there is likely to be a decline in the number has spared no company and no country. through the DHET website. These of training opportunities in the immediate initiatives will continue beyond the future, economies are bound to bounce back The SETAs, too, have been affected. The return of students to campuses. once the pandemic is under control and skills levy payment holiday announced by Furthermore, all students who will lockdown restrictions are lifted. the President at the start of the lockdown not have returned to campuses in in March will have some negative June and July will also be supported So, we should never take our eyes off the implications, but in keeping with a remotely until they return to campus ball when it comes to skilling our workforce ministerial directive, we continue stipends according to the phase-in process. and students. for learners. TVET colleges are using textbooks, On behalf of the merSETA, I wish to applaud It is important to note that the 2020 e-Guides, past question papers, those companies that have stepped into academic year in the Technical and and uploaded YouTube videos to the breach caused by the short-supply of Vocational Education and training sector assist students. These are supported personal protection equipment. In particular, has been restructured. through bulk text messages from we appreciate those companies that have colleges and WhatsApp groups set up re-engineered production processes to The minister has provided the following by lecturers. manufacture face-marks, gloves, ventilators as tentative return dates: well as launching emergency field hospitals. NATED Trimester (ENGINEERING) In addition, Indlela has implemented students fresh ways for trade tests to continue It once again shows the agility of companies N6 & N3: 10 June without breaking the COVID-19 in the mer-SECTOR. N5 & N2: 15 June regulations. N4 & N1: 22 June We have taken a huge hit, but we also have NATED Semester (BUSINESS STUDIES) A strong suit of our sector is the strong shock absorbers. students inter-connectedness of the supply N6: 25 June chain process. This has a wholesome 'Till next month! N5: 29 June impact on training in all value creation Wayne Adams N4: 06 July processes. merSETA Acting CEO www.automobil.co.za JUNE/JULY 2020 - 9
RMI NEWS COVID-19 CONTRIBUTION DISCOUNT WE KNOW TIMES ARE TOUGH, AND THAT THE LOCKDOWN HAS AFFECTED MANY SOUTH AFRICANS’ INCOME. THAT’S WHY WE ARE OFFERING A 50% CONTRIBUTION DISCOUNT FROM APRIL TO JUNE 2020. Remember, our call centre is open to answer any questions you might have about your option. During this time of crisis, we are committed to: • Being available to our members with the least amount of disruption • Ensuring sustainability of the Scheme for the best interest of all our members • Ensuring that our industry is taken care of during this time Find out more: 0861 000 300 | www.mhcmf.co.za 10 - SEPTEMBER 2018 www.automobil.co.za
CONNECT WITH US DOWNLOAD THE MHC MOBILE APP NOW www.mhcmf.co.za www.automobil.co.za SEPTEMBER 2017 - 11
INDUSTRY COMMENT Pre-COVID-19 automotive exports excel The nearly 100% decline in April 2020 new vehicle sales and export figures represent a barometer of the COVID-19 impact on the domestic automotive industry and the economy at large. Businesses and consumers remain uncertain on what the future holds through the current lockdown. As the bedrock of South Africa’s manufacturing sector, vehicle and automotive component production, which eased back Dr Norman Lamprecht, Executive Manager of the National Association of Automobile into production as of 4 May 2020, remain imperative to Manufacturers of South Africa (NAAMSA) South Africa’s economic fortunes. D espite already facing domestic and substantial 27.6% of value addition to be on high-value locally beneficiated, foreign economic headwinds in within the domestic manufacturing logistics-friendly automotive components. 2019, the domestic automotive output was derived from vehicle and industry once again excelled on the export automotive component manufacturing The trade arrangements that South side. Several new export records in 2019 activity, positioning the industry and its Africa enjoy with the European Union compensated to a large extent for the broader value chain as a key player within (EU), allowing for duty free vehicle progressive decline in the domestic new South Africa’s industrialisation landscape. and automotive component exports vehicle market over the past six years. The South African automotive industry’s to the 28 countries in the region, as The 2020 Automotive Export Manual performance remains dependent on well as the AGOA trade arrangement publication just released the National an intelligent partnership between the with the USA, enhanced exports to Association of Automobile Manufacturers sector and government to develop those countries. The EU, with exports of South Africa (NAAMSA) and the the industry. One of the attractions of of R129,7 billion, or 64.3% of the total Automotive Industry Export Council South Africa’s automotive policy regimes export value of R201,7 billion, was the (AIEC) highlights that the export value over the past three decades has been domestic automotive industry’s main of vehicles and automotive components its long-term vision and consistency. export region in 2019. Africa was the comprised a record R201,7 billion, industry’s second largest export region equating to 15.5% of South Africa’s The domestic automotive industry’s with an export value of R31,9 billion, total exports in 2019. A record 387,125 top export markets in value terms in or 15.8% of the industry’s total export vehicles worth a record R148 billion, 2019 were Germany, with R75,5 billion, value. The African Continental Free along with a record R53,7 billion in followed by Belgium, the UK and the Trade Area (AfCFTA) to be implemented automotive components, were exported USA. The UK, with 101,401 vehicles, was on 1 July 2020 could unlock many to 151 countries in 2019. From 2018 to once again South Africa’s top destination opportunities for South Africa in 2019, the total export values more than for vehicle exports in 2019. Volkswagen, expanding regional integration into the doubled in the case of 19 countries. with its Polo model, topped the country’s continent, considering that 84.3% of the export rankings in 2019. South Africa country’s automotive exports into Africa The broader automotive industry’s remains a strategic supplier of catalytic were destined for SADC, which is the contribution to the GDP in 2019 stood converters to the world, and by value, free trade area South Africa is part of. at 6.4% (4% manufacturing and 2.4% this component category maintained its retail). As the largest manufacturing dominant export position under the APDP On the import side, the top country of sector in the country’s economy, a in 2019, as the focus of exporters tends origin for vehicle imports in 2019 was 12 - JUNE/JULY 2020 www.automobil.co.za
India, with 106,199 units, or 36.5% of total passenger car and light commercial vehicles imported. As a production hub for entry-level and small vehicles, most of the vehicles imported from India fell in these categories which comprise the bulk of new vehicle sales in the domestic market. India’s profile is suited to produce small cars, which dominate its domestic market. Volkswagen’s Polo Vivo is the only vehicle in these segments manufactured in South Africa. The value of vehicle imports from Germany, which included the premium brands, however, was almost 50% higher compared to those imported from India. The automotive policy regime in South Africa encourages domestic OEMs to manufacture high volumes of selected models linked to in line with the industry’s record vehicle South Africa is highly exposed to economic export contracts to obtain economies of production volume, supported by the conditions in China and the world economy scale, coupled with low-volume models record vehicle export volume in 2019. in general, and the COVID-19 pandemic imported to complement domestic Germany, Thailand, Japan, the US and will stifle export-oriented industries and market mixes. South Africa has one of the China represented the main countries manufacturing in the foreseeable future. most competitive trading environments of origin for these components. High South African exporting companies will be in the world, and in 2019 offered value, capital-intensive componentry, required to consider various scenarios for the consumers a choice of no fewer than 46 such as the powertrain and telematics, world economy and global trade patterns in passenger car brands and 2,507 model which collectively account for about the short to medium term. The automotive derivatives, the widest choice of new 50% to 60% of the value in a modern industry across the world is currently cars to market size ratio in the world. vehicle, are mainly imported into South experiencing unprecedented challenges Africa and the remainder sourced in due to the global lockdowns implemented Nine of the top 10 selling vehicles in the domestic market. Global sourcing across all major automotive manufacturing 2019 were South African-built passenger principles apply, which mean that countries to flatten the COVID-19 curve, and cars and light commercial vehicles. every vehicle manufacturer sources South Africa is no exception to this. However, The Toyota Hilux, with 40,934 units, a specific component from a specific since the grand vision of the automotive was the most popular model sold in globally recognisable brand supplier. industry involves electric vehicles, connected the country in 2019, followed by sales cars and autonomous driving, the latter of 29,681 units by the top-selling South Africa’s global vehicle production two could just be accelerated as a result. passenger car, the Volkswagen Polo ranking remained at 22nd in 2019, Vivo. An interesting phenomenon is although its market share improved Globally, there is an interdependent that South African motorists are more from 0.64% to 0.69% due to the record relationship between the automotive inclined to rather drive bakkies, which 631,983 vehicles produced in 2019, industry and governments – the automotive have both commercial and leisure vehicle supported by the industry’s record vehicle industry depends on government support applications, than passenger cars. export performance. In terms of global to improve viability, while governments LCV production, South Africa was ranked support automotive industries to spur Original equipment (OE) component 14th with a market share of 1.25%. South economic development. In South Africa imports by the seven vehicle Africa remained the dominant market the success of the country’s automotive manufacturers in South Africa increased on the African continent and accounted industry has and will continue to be of to R106,8 billion in 2019, up by R9 billion, for 57.2% of total African vehicle central importance to the future growth and or 9.2%, from the R97,8 billion in 2018, production of 1,12 million vehicles. prosperity of the country’s economy. www.automobil.co.za JUNE/JULY 2020 - 13
RMI NEWS To get a better idea of what life has been like for the businesses of the RMI associations, we asked a few member businesses some pertinent questions about their experiences under lockdown. What has been your biggest I would certainly have been challenge, considering your more specific in regulating the sector and location? transport industry, taking advice Planning the eventual opening from role players like the RMI and with half-staff. A criteria was their respective associations. worked out and put into place. Some of the staff who have been What are your predications for your with us for 45 years were placed sector for the remainder of 2020? on UIF until further notice. 2020 will go down in history. 2020 is when a vast number of people What help have you received employed in the motor trade will during this time? become part of the unemployment Government has changed the whole statistics. 2020 is when many pandemic into a political, racial ploy. workshops will close, forever. 2020 is What help can I expect, being of when the jobless will turn to crime, the wrong colour? Ministers cannot just to put food on the table. 2020 wait to get a TV slot to add their is when businesses change into five cents worth, which I found to ‘survival’ mode, cutting on most be contradictory and worthless. expenses, like insurance, like security, ARA like purchasing cheap parts, like Frank Mac Nicol What one thing would you getting rid of staff that are not multi Almo Engineering. have done differently to skilled, like not paying membership, Virginia, Free State better assist your sector? like not using computer programmes 14 - JUNE/JULY 2020 www.automobil.co.za
workforce, limited parts supply changes and a small measure of customer support from essential workers, it’s impossible to provide enough revenue to cover the running costs and look after your workforce and their loved ones. What one thing would you have done differently to better assist your sector? By listening to the private sector the government can assist in growing the economy which they brought to its knees. The three key areas I think Executive summary by will opening up the playing fields Attie Serfontein, National are: getting rid of the senseless BEE Director, ARA structures, silencing the unions, and On a national scale, the ripple effect doing away with the unnecessary to economies of scale and industries strict labour laws that prevent the with whom the motor industry is right person being hired for the intertwined, which directly resulted job. Stop funding SOEs with hard- in severe economic damage, and earned money and rather put it more-so SMME businesses has back into the economy through been a huge challenge. We have the right channels, which will then seen major job losses, and with UIF that have annual royalties, like not create job creation in SMMEs. unable to process the mass number paying franchise fees... I am afraid of claims for its Temporary Employer/ the list is endless. Staff will have What are your predications Employee Relief Scheme (TERS) to agree to take pay cuts to retain for your sector for the applications, salaries have often their jobs... Unfortunately tougher remainder of 2020? been left to business owners to pay. times are looming. The whole Looking at the positive side with lockdown was implemented for the the vehicle parts on the increase The RMI has kept its members right reason, but was conducted in because of a weaker Rand, the abreast (in record time through the most unprofessional way. The fuel price and interest rates is at its COVID-19 Monitor circulars) of price for their [government’s] selfish its lowest in years. With new vehicle financial relief options provided by recklessness cannot be calculated as sales down and the economy under government and private funds as yet, but the crunch is approaching pressure, the aftermarket repairs these are released in the media, at a rapid rate. ARA might survive, and second-hand sales tend to be as well as any developments but by the skin if their teeth. in a better position. However, with and amendments to COVID-19 all the job losses and the lower or regulations. In a continued effort to Carlo Du Plessis no income current situation faced reduce the financial impact on its Cencar by most workers, the future does SMME member businesses, the RMI Location not seem to be too colourful. has, and continues to, play a pivotal Even the help from government role in negotiations with industry What has been your biggest in terms of UIF and grant pay- stakeholders such as MIRF, MIFA, challenge, considering your outs will not replace salaries and MIBCO, MHC, MISA, RMA, UIF – sector and location? the sense of purpose that comes TERS, the Department of Labour Even with a smaller rotating with being gainfully employed. and other government bodies. www.automobil.co.za JUNE/JULY 2020 - 15
RMI NEWS For the remainder of 2020, a close What one thing would you have done eye will need to be kept on the differently to better assist your sector? workforce, budget and incoming work We should have done a better job to and compared carefully with previous interpret the regulations, to communicate months or years of operation. Many to our clients, employees and their ARA member businesses are running families and share our experiences with at a loss, and it will take months, retailers from all brands in our area. if not years in some instances, to recover from the onslaught of the What creative solutions have you developed pandemic. New methods of trade in order to survive the lockdown? will have to be adapted to and a) We have closed labour intensive combined with innovative thinking, diversifications even if we were to minimise lost revenue and jobs. allowed to sell from there. b) We have worked a maximum of two shifts per person to reduce the hours. c) We are providing a good lunch for every working staff member. d) We have reduced the non-essential stock items to ensure we have fuel available. e) We have postponed all leave that was due during this period. The RMI has pro-actively studied all SAPRA f) We (the management) are spending more of the government regulations, and Gerrie Lewies time on site to deal with incidents. amendments thereof (subsequently, Futurent circulating notices) – to best equip its Pretoria What are your predications for your members with the tools needed to sector for the remainder of 2020? manage the impact of COVID-19. Given What has been your biggest We will remain at about 50% to 60% of the nature of a pandemic – that cannot challenge, considering your the ‘old normal’ fuel sales for the next two be predetermined – the response of the sector and location? to three months. The sales should increase RMI received praises for its swift action, One of the biggest challenges we had, to 70% to 80% of the “old normal” for the and co-operation with the industry. and still have, is the interpretation remainder of 2020. The staff complement of the regulations. We have been may increase from the current two shifts to In terms of emergency repairs (at bombarded with rules and regulations three or four shifts for the next few months. the stage of alert level 5), ARA from the oil companies and fake news member businesses have marketed from everywhere. Now we have a their availability to render emergency much better understanding of how repairs to their clientele, with to deal with COVID-19. Another skeleton staff in place (and short-time challenge we had was to get the staff procedures were followed), together on site and to ensure they follow with the required permits. More- instructions. And then we have clients over, UIF – TERS was approached who do not adhere to any regulation via MISA to ensure employees are awarded (proportionately) fiscally What help have you received during the pandemic. ARA member during this time? business have adhered to government The oil companies gave rental relief regulations (in accordance with and deferred fuel payments and the RMIs interpretation of regulations), banks deferred loan repayments August Fleischman to ensure a smooth operation for three months. From UIF, we Fourways Filling Station (Pty) Ltd during the different alert levels have not received any payments. Bapsfontein 16 - JUNE/JULY 2020 www.automobil.co.za
What has been your biggest continue in this trajectory for the exponentially accelerated a level of challenge, considering your medium foreseeable future. As the creative and innovative thinking that sector and location? numbers increase, we recommend that now makes the traditional business Survival of the business. business owners practice sanitisation model look archaic. One thing is protocols more vigorously than ever certain – although we can’t be sure, What help have you received before. It is further imperative that exactly, what the fuel station of the during this time? citizens obey the President’s orders future will look like, we can be certain UIF payments to staff sitting at home. to practice all cautionary measures. that it won’t have much in common The oil company allowed us to order with the features we’re familiar with smaller volumes. The banks offered SAPRA members are proud to today. Clearly business unusual appears payment holidays on instalments. be able to service the public and to be the new norm and the early emergency services during this time. change adopters will be winners. What one thing would you While it is a stressful time for all, have done differently to we are working to keep the moral better assist your sector? of employees at stations up and we To be able to sell at full capacity encourage the public to acknowledge as the staff is already there – the sacrifice these people made cigarettes, hot foods, etc. since the start of lockdown. What creative solutions have It is also important to stress that SAVABA you developed in order to while convenience stores are open, Jaco Bezuidenhout survive the lockdown? in the spirit of the lockdown, we are Hydro Plant Extended our cold foods product promoting responsible visits to these Silverton, Pretoria range and added more groceries stores. We need to contain and control items on the shelves. this outbreak any way we can. What has been your biggest challenge, considering your What are your predications for your We have observed many cases of non- sector and location? sector for the remainder of 2020? compliance by business owners as a Ours was two-fold. Due to level After lockdown we would be result of misinterpreted regulations 5 lockdown, our sector was not running on 80% of 2019 volumes or, in some cases, disregard for permitted to operate. This meant in 2020 and some service stations the regulations. The authorities that we could not complete any and jobs will not survive. have been very active and there orders that we received and are many examples where business started on before the lockdown owners suffered penalties and fines. commenced. Secondly, as most of Rather err on the side of caution, the OEM dealers were not allowed if unsure contact our offices. to sell any commercial vehicles, new orders were not coming in. Business will never be the same and we all must accept the ‘new normal’. What help have you received Interestingly the challenges during during this time? COVID-19 have to some extent The only help we received was the accelerated this change. It has forced UIF – TERS grants from government. business introspection, resulting in business owners adopting leaner What one thing would you Executive summary by Vishal management strategies, reduced have done differently to Premall, National Director, SAPRA staff operations, repurposing of the better assist your sector? The Coronavirus numbers in South product basket in the convenience I believe that, not only our sector, Africa are now starting to increase store and relooking the offering on but the economy as a whole, would at an exponential rate, and will a needs basis. The pandemic has have benefited if level 5 was not a www.automobil.co.za JUNE/JULY 2020 - 17
RMI NEWS complete and immediate lockdown but What one thing would you staff, keeping them advised on work rather a staggered approach where have done differently to schedules and health requirements. most businesses would be allowed to better assist your sector? continue operating, even if only with It’s uncharted territory and I think What are your predications for your 10% or 15% of their staff compliment. everyone, including government, sector for the remainder of 2020? are doing the best they can, given Business down 20%.My biggest challenge What creative solutions have the circumstances. Armchair critics has been dealing with the landlord. you developed in order to are of no use in this time. survive the lockdown? Gary Friend We had to streamline our production What creative solutions have Hi-Q Nelspruit line to cope with fewer employees you developed in order to Mpumalanga working on specific jobs. survive the lockdown? We are trying our best to supply What has been your biggest What are your predications and service as many essential service challenge, considering your for your sector for the companies and their service providers sector and location? remainder of 2020? as we possibly can. It may be our Confusion in what we may and may not I predict very limited growth (if only hope for business survival. do. Confusion in what the customer any) in our sector, as companies are thinks we may and may not do. uncertain about the remainder of Les Richardson Purchasing of stock, paperwork, and 2020, and are holding back on new Supa Quick Silverton logistics. Getting staff to be responsible purchases of commercial vehicles. Gauteng once they leave the workplace. What has been your biggest What help have you received challenge, considering your during this time? sector and location? UIF, bank assistance, supplier Implementing the COVID-19 assistance/relationships and all plan with staff who have the RMI updates (thank you). no interest in buying into it, refuse to wear masks etc. What one thing would you have done differently to TEPA What help have you received better assist your sector? Gary Nagoor during this time? Clean, polish, clean again. Sanitize, Royal Vulcanizing Station (PTY) LTD Information on legal requirements clean again. Sanitize all touch points. Kwazulu Natal from RMI but little help from Declutter the customer areas. Steam OHS implementation. clean the showroom, rest rooms, What has been your biggest equipment and tools every morning challenge, considering your What one thing would you sector and location? have done differently to Stuart Check Unable to open for April 2020, better assist your sector? South Bay Tyres Truck resulting significant losses. Offer/receive advice on cutting Division (Pty) Ltd Major strain on cash flows. staff and no-work-no-pay to Eastern Cape limit operational costs. What help have you received What has been your biggest during this time? What creative solutions have challenge, considering your Assistance from UIF – TERS for you developed in order to sector and location? April 2020. A few suppliers have survive the lockdown? Loss of revenue therefore having granted instalment payments or Created emergency services to retrench staff, short time for the increased percentage on early responses and outlined what remaining weekly paid staff and salary settlement discounts, which constitutes essential services. cuts for monthly paid staff members. On we sincerely appreciated. Created a WhatsApp group for top of that, very bad debtor collections. 18 - JUNE/JULY 2020 www.automobil.co.za
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