2020 2021 Residential Handbook - PARENTS AND STUDENTS - Sparsholt College
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
PARENTS AND STUDENTS Residential Handbook 2020 - 2021 Welcome to Sparsholt College Our Residential Support Team has produced this to resolve them. If you see anyone who is struggling handbook as a guide to living in the College’s halls of in any way please do tell our Residential Support Team residence. We know there is a lot of information but it is who will provide help and support. all relevant so please take the time to read through it. We know that our community benefits from the We hope you will feel welcome and enjoy your time contribution of its residents and hope that you embrace here and that you will take an active part in College life this in order to develop both yourself and the College. - the more you put in, the more you get out. I would like to wish you every success and happiness Any community has a framework of rules and guidance during your stay in residential accommodation and and we ask our resident students to do their bit by during your time here as a student. Have fun but please upholding the Student Code of Conduct, respecting remember to work hard to achieve your full potential. each other and our surroundings and letting us know if you have any problems or concerns so we can help Tim Jackson, Principal sparsholt.ac.uk -1-
Contents 3. Accommodation 11. Keys, fobs, ID cards and Lanyards 3. Note to parents 11. Health and safety 4. What is included in the price of your 11. Fire safety and equipment accommodation 11. Electrical equipment safety 4. What we provide in your halls of residence 12. Do's and dont's 4. Holiday periods 12. Access to rooms 5. Tenancy deposit 12. Maintenance reporting 5. What to bring with you 12. Housekeeping 5. What not to bring with you 13. Catering/Meal cards 6. Your first few days at College 13. Transport and parking 7. Residential Support Wardens 7. Student Services 13. Laundry 7. College Nurse 13. Mail & Phone 8. Visitors 14. Evening and weekend activities 8. Signing in and out 14. Bicycles 8. Overnight guests 14. Ball games 9. Under 18's 14. Residential Student Council 9. Student Conduct 14. Resi Voice 9. Respect and behaviour 14. Halls Challenge 10. Noise in halls 10. Drugs 15. Frequently asked questions 10. Alcohol 16. Useful contacts - internal / external 10. Smoking 16. Useful contacts - religious 01962 776441 sparsholt.ac.uk -2-
Accommodation The College mission statement is “To inspire any preferences, some requests may not be possible. We also learners to recognise and achieve their full take into account those with medical needs such as diabetes and epilepsy as well as mobility needs. Personal fridges with potential.” temperature monitoring, the location and size of rooms, are all considered when allocating rooms. If you wish to change We believe in and value: rooms during the academic year you can request this via the Residential Support Team however, a change of room may not • Excellence always be possible. • Passion All students aged under 18 at the start of the academic year are • Team work accommodated separately from those aged 18 and over. If you • Integrity are under 18 years old and will become 18 during the academic • Innovation year you will be accommodated in the under 18 • Sustainability accommodation at the start of the academic year. Should you wish to move halls once you are 18 we will endeavour to move • Valuing others you upon receipt of your request. • Supportiveness The Residential Support Team uses the ‘Flying Start’ programme with students living in our accommodation. This is to support students in the first weeks of term with a view to The Residential Support Team embrace these values by striving to promoting a successful settling in period and to ensure their provide a living environment where students feel safe, valued, continued success through both their college programme and supported and are able to succeed in their studies. their experience in residence. We will closely monitor how well students are adapting to living in accommodation. If we feel The College has 12 on site halls of residence accommodating you are not coping in accommodation or your behaviour is approximately 400 students. The halls are a diverse range, from having a negative impact on others in accommodation, we will en-suite to shared facilities, self-catering to catered meet with you to discuss our expectations, the support and over 18 to under 18s. We welcome all applications for available (including engagement with Student Services), and to accommodation and are able to satisfy demand in most agree an appropriate way forward. Exceptionally, we will use respects, especially for those students who do not live on one the Conduct and Performance procedures to ensure that you of the College’s recognised travel routes. access the support we feel necessary to help you to meet our expectations. Ultimately, your accommodation place is at risk if Accommodation application forms are sent to all students you do not comply with the Student Code of Conduct or with as part of the registration pack, which is sent out following an improvement plan. interview and the offer of a course place. It is helpful if students who are unable to travel apply as soon as these forms are available, and the College can then work to ensure that Note to parents requests are met. For students who live on a College travel route, there is accommodation available and you are encouraged to apply for it, but we do have to prioritise those who live further away. All applications for accommodation are considered on the basis that the individual is capable of independent living. Please note that it is unlikely that a person who is unable to travel independently will have sufficient independence to live in College accommodation. Academically, if you have a learning need, then curriculum staff will signpost you to our Additional Learning Support Team who will carry out various assessments to develop an individual learning plan. Prior to the academic year starting, the Residential Support Team will use your applications to allocate rooms to individuals and whilst every effort is made to accommodate 01962 776441 sparsholt.ac.uk -3-
What is included in the price What we provide in your of your accommodation halls of residence • Meals – these are provided if you are in catered In each room there is accommodation. When you applied for accommodation • Single bed you selected either 10 meals a week or 15 meals a week. • Wardrobe The meals will be put onto your ID card making it your • Bedside cabinet (not in under 18 rooms) college ID and mealcard. Meals can be purchased in Bytes. • Chest of drawers You can top up your card with money to purchase items in • Desk and chair the shop, Fit Jyms' Bar and Subway. (See page 13 for more details.) • Bin If you are staying on campus 7 days a week then you will • Bookshelves need a 15 meal plan. If you are planning on going home at • Two plug sockets weekends then a 10 meal plan should be sufficient • Wi-Fi alongside making your own provision for breakfast. • Mini-fridge with icebox (catered hostels only) • Please note that contents insurance IS NOT provided. We recommend you arrange insurance yourselves. Please note: please do not move furniture around in your room If the room is en-suite we also provide Holiday Periods • Shower You are allowed to use your rooms during every reading break • Toilet but you must vacate your room during the Christmas, Easter • Sink with a mirror and Summer holidays (Rooms must be vacated by 7pm on the • Towel rail last day of term. Term dates can be found on the College website). Meals are not provided on your card for the reading If the room is NOT en-suite we also provide break weeks. • Sink with a mirror All rooms must be cleared of belongings for the Easter and Summer holidays. We ask that you please also empty the • Access to shared bathroom and toilet contents of your fridges and freezers during these times. U18/Catered/shared halls kitchenettes have Gaming Ports • Microwave • Kettle Most rooms have a gaming port to enable you to plug in your • Toaster games console and play online. The cost of this is £50 per academic year and can be purchased on the online store. • Flat screen TV with Freeview • Sofas Self-Catering kitchens have • Personal lockable cupboards • Two communal upright fridge/freezers • Two double ovens with electric hobs • Microwave • Kettle • Toaster • Some cooking utensils • Dishwasher • Dining table and chairs • Sofas • Flat screen TV with Freeview Please note: no crockery or cutlery is provided 01962 776441 sparsholt.ac.uk -4-
Tenancy Deposit The deposit is set at £150. Room & communal area checks will What NOT to take place monthly and any damages will be invoiced for. bring with you We appreciate that accidents happen and if there is something wrong with your room, it is best to let us know straight away • Firearms – unless they are pre-booked and taken straight so we can put it right. Part of your responsibility as a resident to the College armoury. is to look after your surroundings (this includes your own room and accommodation block). • Knives / Multi tools – if you need them for a practical then they will be provided for you. Deposits will be returned after the end of the academic year. The cost of any damage or additional cleaning will be • Alcohol – it is NOT permitted anywhere in or around the deducted before the deposit is returned following the end of Under 18 halls of residence regardless of your age. term room checks. • Pets/animals of any kind cannot be kept in your room. If you still have any outstanding debts at the end of the academic year (e.g. library fines), the deposit will be used • Candles, camping stoves, non-electric lamps towards paying these off. (including paraffin and oil) or any kind of heating device. These are fire hazards and are therefore not permitted. All residential students must accept joint responsibility for any damage or additional cleaning costs to the communal areas • Microwaves or any other cooking equipment. These are within the halls of residence (just the same as if you shared a provided in your kitchen and are not permitted in house) where the individual(s) cannot be identified. If you feel bedrooms. If they are found to be in your room they will that you cannot accept this responsibility, then we ask that you be confiscated. do not enter into an agreement with the College about • Amps/large stereos/large speakers. They are unnecessary accommodation. in small rooms and disturb those around you. Any musical equipment deemed to be disturbing anyone due If you have any queries about the deposit or charges, please to its volume will be confiscated by staff and stored safely contact accommodation@sparsholt.ac.uk until it can be taken home. A small stereo or a docking station is the best idea for the halls of residence. • Weight training equipment. Small, handheld dumbbells are acceptable but weights benches etc. are not allowed. There is a gym on campus. What to bring • Barbeques – there are BBQ facilities on campus which can be used with the permission of the Residential Support with you Warden. • Bedding and bathroom towels • Large equipment necessary for your chosen course of • Appropriate clothing and footwear for your chosen study. Chainsaws, jerry cans, large rod carryalls, bed course of study chairs, non-domestic battery charger and car parts etc. are NOT allowed in the halls. • Trainers (or shoes other than wellington, riding or work boots) to wear in and around your • Furniture – students are not permitted to bring their own accommodation and for sporting activities furniture into halls. This includes mattresses. • A four-way electrical extension is permitted should • Catapults including those used for fishing. you wish to bring more than two electrical items • Crow scarers, fireworks , smoke grenades or any other • Posters are allowed to be put up in rooms but they kind of explosive. must only be put up with white-tac. All other adhesives cause damage to the paintwork and you Please be aware if you do not comply with the above will be charged for the repair you will be subject to the College’s Conduct and Performance procedures and you risk losing your place • A padlock if you wish to use the lockers in the Quad in accommodation (where the breach is serious or non- boot rooms to store your dirty boots and clothing compliance is persistent). • Basic first aid provisions (see further details under College Nurse) 01962 776441 sparsholt.ac.uk -5-
Your first few days at College New FE Residents’ Induction Academic Induction DAY 1 DAY 2 Monday 7th September 2020 Sunday 6th September 2020 This day is all about you! It is intended to help you settle There will be plenty of signs and staff around to help and tell into college life and we want to help you meet new people, you where you need to go and to show you the way. make friends, find your way around, keep safe and adjust to communal living and the whole new experience. Sparsholt College is a large place and it is easy to get lost but there’s no need to panic. Just ask the You will learn about communal living, safety in the halls, facilities Residential Support Warden or any member of staff. You available, respect and tolerance and generally what it means to could even ask other students who may be able to help you. be a Sparsholt College resident. There will be tours available or you can explore the campus with new friends. In the evening the bar will be open with pool and darts available. There will be a BBQ and some fun activities for you to join in with, or just watch New HE Residents’ Induction if you prefer. It's a great opportunity to meet new friends so don't by shy - everyone is in the same situation as you. It Sunday 20th September 2020 doesn't matter if you are under 18, you are still welcome to come and join in the fun but of course you won't be able to There will be a talk in the afternoon about communal living, drink any alcohol as it's against the law. safety in the halls, facilities available, respect and tolerance and generally what it means to be a Sparsholt College resident. There will also be tours of the relevant residential areas of the campus available during the day. In the evening the bar will be open early for new HE residents to meet and get to know each other. Further details will be provided upon arrival. Your Academic induction will be on Monday 14th September. 01962 776441 sparsholt.ac.uk -6-
Student Services The Student Services help desk is open Monday to Friday, 08:30 to 16:30, term-time only and is your one stop shop for all student enquiries such as fishing permits, gym memberships, and confidential support with a Wellbeing Practitioner. In addition, they provide appointments with the College Nurse, Careers Advisors and the College Counsellor. This is also the place to go if you have any specific religious, language or cultural needs that we can help to support you with. If you have a question and you’re not sure who to ask then please don’t be afraid to visit the help Residential Support Wardens desk. There are a team of Residential Support Wardens (RSW's) on duty 24/7 who are here primarily to support and look out for College Nurse your safety and wellbeing. They are also here to ensure that you enjoy your time here and receive an enriching experience, The College Nurse provides support primarily for as well as overseeing health and safety and behaviour in the residential students. The nurse is available Mon/Wed/Fri residential halls. from 08.30 - 12.30 and Tues/Thurs from 12.30 - 16.30 to provide advice and liaise with other health care Each hall has its own designated RSW who is responsible for professionals if required. The nurse’s office and medical checking the hall and holding regular block meetings with the room is situated at Student Services in the Mitchell Wing. residents. If you are unwell and unable to attend College you must If you have a problem with your room, key or fob, or any other contact/visit the College Nurse so that you can be issue in your halls the RSW can help you. supported. If you are unable to contact the nurse, please call the RSW. The RSW's are first aid trained (although cannot provide over If you have an on-going medical condition, it is advisable the counter medicines such as paracetamol) and are highly to disclose this during your application process. The Nurse experienced in working with young people. Please don't be will contact you either before the start of term or within the afraid to approach them if you have a problem or concern e.g. first week to discuss this with you. If you need to have a if you are worried that someone is being bullied or if there is health-care plan put in place, she will do this in agreement too much noise in your hall. If they are unable to help you with you, and then monitor you through the year. with a specific problem, they will be able to advise you about who to see or where to go. Both the college Nurse and the Wellbeing Team are here to ensure your wellbeing and enhance your time with us, so it The RSW office is in the corner of MJ's, close to the corner of is really important that you do engage with these services. both Rose and Flindt halls. There are four full time RSW's who If you develop a new condition, or have an accident whilst work a 24 hour rota, and a number of part time RSW's who at home or away for the holidays, please ensure that you assist in the evenings and at weekends. If you can't find them inform us so that we can make any necessary arrangements in the office, they will always have the mobile with them. There or just do follow ups to ensure that you are recovering/ is a telephone outside the office that you can use to contact getting the correct treatment. them directly. Suggested First Aid Kit for College • Assorted sizes of plasters Duty.Warden@sparsholt.ac.uk • Non-stick gauze dressings • • Ibuprofen Paracetamol • Adhesive tape • Throat lozenges • Small pair of scissors • Re-hydrate sachets • Small selection of sterile • Antihistamine tablets/ Phone • 7538 (internal) • bandages Alcohol free cleaning wipes cream • Sun cream • Tweezers • 01962 797538 (external) • • Thermometer Ice pack • Tick remover • 07715 043855 (mobile) • At least 1-month supply of any prescribed medication. • Asthmatics - at least x2 salbutumol inhalers • Adrenaline auto injector users - at least x2 pens sparsholt.ac.uk 01962 776441 -7-
Visitors All visitors to the residential accommodation need to be registered with the Residential Support Warden, and present a valid form of ID. This includes anyone collecting or bringing you back at weekends. Day students are not allowed into the accommodation during the day and must be signed in if on campus in the evening. We must be aware of visitors on site at any time of the day or night to comply with fire safety rules and so we can ensure that there are no unwelcome visitors accessing the campus. If you have a visitor and you have not registered them with the Residential Support Warden, they will be asked to leave immediately. All visitors are expected to follow the college Overnight Guests rules at all times, and residential students must take full All overnight guests must be registered in advance of their responsibility for their visitor's behaviour. stay - forms can be collected from the Wardens office. For all under 18 residents we must have permission from the You must accompany your visitors at all times. If you are parent/guardian of the resident and the guest. Over 18s may leaving your room/block, your visitor must leave with you - at sign for themselves. no point should they be left alone in your block. When inviting visitors into the block, please be considerate of the other All guests are subject to the following procedure: residents. • Overnight guests are only permitted on Friday & Under 18 residents are not allowed in over 18 accommodation Saturday nights and vice versa. This applies to all residents and guests. • No overnight guests during reading breaks A completed overnight guest form must be submitted to Signing in and out • the RSW at least 48 hours before the stay For health & safety and safeguarding reasons, we require you • An administration fee of £5.00 per night must be paid to sign in and out whenever you leave campus overnight/arrive when returning the completed form back from being away overnight. We assume that you are on • Under 18 overnight guests are not allowed to stay with site unless you have signed out. over 18 residents and vice versa • All under 18 hosts and their guests must report to the You can sign out in the following ways: Wardens’ office at 22:30 to be breathalysed • Bedding is not provided • Text : 07860 077330 • Only one overnight guest per resident per night is permitted (maximum of 2 nights per week) • Call: 01962 797538 / 07715 043855 • If an under 18 guest is behaving in an inappropriate • Email: duty.warden@sparsholt.ac.uk manner, his or her parent/guardian will be called to collect • In person: pop into the RSW office them immediately and the host may be subject to a Conduct and Performance hearing When signing out please let us know: • If an over 18 guest is behaving in an inappropriate manner • Your name they will be asked to leave site immediately • If the guest is not a Sparsholt College Student, they must • Your block and room number bring a photocopy of a valid photo ID and show the • Where you are going original to the Residential Support Warden • When you will be back • All guests must be approved by the Residential Support Warden before the guest arrives on site We will make random phone calls daily to parents/guardians of • Any resident found to have an unregistered guest will be students under 18 who have signed out overnight or those who subject to a Conduct and Performance hearing we have not seen. This is to check that you are alright, where you are and that you have permission. • No overnight guests are permitted until after the Freshers’ Ball or in the last week of any term Any student who does not follow the signing in and out • Having overnight guests is a privilege and the Residential procedure will be dealt with under the College’s Conduct & Support Warden's decision is final. Residents must take Performance procedure. full responsibility for their visitors who are expected to follow all College rules. 01962 776441 sparsholt.ac.uk -8-
Under 18s Student Conduct As an under 18 student, you will be subject to more rules than Our conduct procedures are in place to help support our those students who are over 18. This is to protect you and help learners. A copy of the policy is available on our website. you develop the decision making skills you need as an adult. • Alcohol: If you are in possession of, or under the influence of, alcohol anywhere on site you will be subject to a Conduct and Performance hearing and risk losing your place in accommodation. Your next of kin will be contacted Respect and Behaviour immediately regarding any underage drinking regardless of Give respect and get respect – treat others how you wish to be what time it is. treated. Respect is the collective responsibility of everyone at • Breathalysing: We have the facility to breathalyse and will College – students and staff – to create a safe, fair and do so if we suspect that an under 18 resident or guest is enjoyable environment in which to live, work and study. under the influence of alcohol. Refusal to be breathalysed Any incidents of residents being disrespectful towards will be seen as an admittance of guilt. residential support staff will be forwarded on to the Residential Support Manager to deal with in line with the • Curfew: There is a curfew in place for residents under 18, College’s Conduct and Performance procedure. which is 10:30pm every night. You should be back in your blocks and in your own room by this time. The College has a Student Code of Conduct situated in the • Signing in and out: In addition to signing out if you are Student Services pages in Moodle; please make yourself going to be away from halls overnight, you are required to familiar with it. sign out if you leave the campus at any time (not course related). If going out in the evening you must be back on site and sign in before 10:30pm. • Conduct and Performance: As a matter of policy, we are duty bound to inform parents/guardians of any Conduct and Performance issues that students are involved in. 01962 776441 sparsholt.ac.uk -9-
Noise in Halls You are allowed to bring small portable stereo equipment and a licensed TV* providing they do not cause a disturbance to other residents (see sections 'What to bring' and 'What not to bring'). When using audio equipment / watching TV, it should not be audible outside your room. Other students may be studying or they may not enjoy the same type of music that you do. Please do not feel that you have to put up with unreasonable levels of noise. Try to be considerate of others, especially at night. Shouting, talking loudly, door slamming and general selfish behaviour late at night can disturb those wanting to sleep. Persistent offenders will be reported to the Residential Support Manager to deal with in line with the College's Conduct and Performance procedure. *It is against the law to watch live TV in your room without a TV licence. It is your responsibility to obtain this. Alcohol Drugs Alcohol may only be consumed in designated areas - the licenced bar (Fit Jym’s Bar) and inside over 18 The possession, supply and production of drugs are covered accommodation. You are not permitted to consume alcohol under the ‘Misuse of Drugs Act 1971’ and the ‘Misuse of Drugs anywhere else on campus. Regulations 2001’ and are against the law. Accordingly the College will deal seriously with students who commit such All under-18 accommodation areas are alcohol-free zones, offences and who may thereby bring the College into disrepute. regardless of age. Any student failing to comply with this will face a Conduct and Performance hearing and will have any alcohol confiscated and disposed of. The College operates a zero tolerance policy in relation to the supply, possession and use of drugs, psychoactive substances The brewing and drinking of home brewed alcohol is not and associated paraphernalia. Under the College’s duty of care permitted in College. Also no barrels, gas/dispensers or optics towards its residents we will endeavour to provide health may be bought onto or used on campus. education and information about the dangers of illicit drug use and refer those who need help to the appropriate support The consumption of alcohol is not permitted anywhere on site agencies via our Wellbeing Team. before 5pm Monday-Friday. Where there are suspicions of drug/substance abuse on College All residents may be subject to random breathalyser tests. premises, the College may call the Police/other agencies and These are done regularly. reserves the right to search any room at any time in this respect. Where residential accommodation is searched, the occupant will As part of our duty of care, any residential student being found have the right to be present if practicable and a written record heavily under the influence of alcohol will be reported to their will be made of the search. If we believe that you are under the Pastoral Tutor / Head of Faculty as there may be health and influence of drugs, you may be subject to a drugs test. Refusal to safety implications with regards to their course/practical take a drugs test when asked will be seen as an admission of session. guilt. If you are tested and give a positive reading then you will be charged £40 for the cost of the testing kit. Smoking Any drug related materials associated with drug use is not permitted in College. Psychoactive substances are also not You are advised not to smoke at all, but should you wish to, permitted. Student residents found in possession of any illegal you are only permitted to smoke in the designated areas. drugs, psychoactive substances or associated paraphernalia will This includes e-cigarettes. Your cigarette must be fully be dealt with under the College’s Conduct and Performance extinguished and disposed of in the cigarette bins provided procedures. The College works closely with our local Police beat before leaving the designated area. officers and any incident involving drugs may be reported to the Police. From time to time drugs search dogs will visit the residential accommodation and all rooms may be subject to searching. 01962 776441 sparsholt.ac.uk -10-
Health and Safety Under current health and safety legislation you have a personal responsibility to conduct yourself in a way that does not endanger you or others around you. You must never interfere with health and safety or fire safety equipment. CCTV cameras are in operation throughout the College campus and must not be tampered with. Please be aware that students or visitors must not enter any high risk areas without staff supervision unless carrying out authorised work/duties. These areas include but are not limited to the equine yard, the farm, the lake, the AMC and the fish hatchery. Students must not enter any field or area where animals are present or any privately owned land surrounding the College unless authorised to do so. Fire Safety and Equipment When you move into your halls of residence, you should familiarise yourself with your surroundings, escape routes, location of fire fighting equipment and evacuation procedures. You must carefully read the fire regulation notices which are displayed in all bedrooms. Sparsholt College takes a very serious view of any actions that could jeopardise the safety of staff and students alike and appropriate action will be taken in line with the College’s Conduct and Performance procedures. You are reminded that it is a criminal offence to interfere with fire safety equipment. Fire safety equipment includes: Fire extinguishers; Call points; Fire blankets; Fire doors; Fire escapes; and smoke detectors. The fire alarms are tested on a weekly basis. The Residential Keys and Fobs Support Wardens will also organise fire drills on a termly basis. Never ignore a fire alarm. On hearing an alarm, leave the Please look after your access fob, key, ID Card and lanyard. If building immediately even if you think you know what has these items are lost or damaged and need replacing you will caused the alarm. be charged for each. If a key is lost and a lock change is On evacuation, you must report to the designated assembly required you will be charged accordingly. You can obtain a point as specified on the fire regulation notices. In the event of temporary replacement key for a deposit while you are waiting a fire drill being unsatisfactorily carried out, a repeat fire drill for your barrel to be changed. may be necessary to ensure that all residents are familiar with A temporary replacement will also be available if you have left the evacuation procedure. your key at home but must be returned within 7 days of issue, Failure to do this may result in the loss of deposit as the key will be assumed lost and a replacement lock will be fitted. Electrical Equipment Safety Security All electrical equipment brought into Sparsholt College CCTV is in operation around the campus and in all communal halls of residence must meet the current electrical safety areas. This is for the protection of all students and staff. regulations and be fitted with correctly rated fuses. The If you see anyone behaving strangely, or someone without a power sockets must not be overloaded. Where an item is staff/student/visitor lanyard & ID, please report it to the found to be unsafe by residential support staff, it will be nearest member of staff. removed from the building and stored securely until it can be removed from site. 01962 776441 sparsholt.ac.uk -11-
DOs and DON'Ts • DO report lost or stolen keys immediately to the Residential Support Warden • DO wear your lanyard and ID card at all times • DO report anything you find that is not yours immediately to either Student Services (daytime) or the Residential Support Warden (evening) • DO report any antisocial behaviour, violence, bullying or other inappropriate behaviour immediately to a member of college staff Maintenance Reporting • DO report any noise or nuisance issues to the All maintenance issues / requests should be reported via Residential Support Warden at the time it is happening email to fixit@sparsholt.ac.uk This email is monitored between 9am and 5pm Monday- Friday, and we endeavour to get your issue sorted as quickly as possible. • DON’T allow people access to your room, vehicle or Outside of these times, or if it is an emergency, please locker at any time when you are not present report it to the Residential Support Warden. • DON’T give out your keys or fob to anyone at any time Housekeeping • DON’T leave people in your room or block without your supervision You are responsible for keeping your room tidy and making your own bed. The housekeeping staff will not make your • DON’T leave doors or windows open or unlocked when you are not present bed for you. The housekeepers will enter each room during the week to empty bins and rooms will be cleaned once a • DON’T wear work clothes like overalls, dirty riding/ week. You must ensure that floors and surfaces are clear for shooting/fishing clothes and above all work the housekeepers to enter and clean. Notices will be boots, wellingtons and riding boots within the displayed advising which day your room is due to be cleaned accommodation blocks due to the mess that so you can clear surfaces ready for the housekeeper to clean. this creates. If the housekeeper feels your room is untidy, they will report it to the Residential Support Warden who will follow up on the issue. If you do not bring your room up to an acceptable standard within a given time period then you will be charged Access to Rooms for an additional clean. Beds are between 2ft 6inches to 3ft wide and are standard Whilst every effort is made to respect your privacy as a length. If you are finding your mattress uncomfortable resident, the College reserves the right for authorised please let the Residential Team know. members of staff to access rooms under the following circumstances: If your room is left unlocked, the housekeepers will lock it behind them. • To clean and check the condition of College property Housekeepers will also clean the communal areas of each • Maintenance issues block, however it is the responsibility of ALL residents to • For health and safety reasons keep these areas clean, hygienic and safe for all to use. • In an emergency situation If you have any housekeeping issues please email • If staff have a cause for concern for the resident or that housekeeping@sparsholt.ac.uk and remember to include there may be a breach of regulations your block and room number. 01962 776441 sparsholt.ac.uk -12-
Transport and Parking You are allowed to bring a vehicle on campus provided it is: • Taxed • Insured • Has a current MOT pass certificate • Registered with the College (you can do this at enrolment or at Student Services) You must ensure your car is registered because we may need you to move your car and we will need to know who it belongs to. You must also inform the College if you change your vehicle. Catering/Meal Cards Student parking is only allowed in the main car park (Sainsbury) and behind the self-catering halls (Farley). The speed limit on campus is 10mph. Any driving on campus The catering service provides a wide range of facilities onsite deemed to be dangerous by any member of staff, speeding which offer a variety of different options. Opening times will and repeat parking offences will be investigated and be advertised locally and are subject to change. Conduct and Performance procedures will apply. This may result in you being banned from bringing a vehicle onto All accommodation fees (except for self-catering rooms) campus . Depending on the severity of the offence, the include a meal allowance of either 10 or 15 meals which you Police may also be contacted. will have chosen when applying for accommodation. This is credited to your College ID card weekly during term time and resets each week on a Sunday morning. Meals are not provided during reading breaks. Laundry You can use your card for meals in Bytes. If you choose to top up your card with money through our cashless meal card To use the washing machines and system, you can use it in all the College food outlets including tumble dryers you need to the shop. purchase a re-useable card from the card dispensing machine in the laundry. Meal cards can be topped up online or at any food outlet. Unfortunately it is not possible to refund money left on cards. Once you have purchased your card you can then top it up online. To assist us with safeguarding our students, Parents or There are detailed instructions on Guardians of students aged under 18 are asked to register how to do this on posters in the using the online meal card system and review the card usage laundry. There are also irons and at least weekly to consider if additional top ups are required ironing boards for your use. and to ensure that the student is eating a healthy balanced diet. Any concerns regarding meal card spending should be directed to the Residential Support Manager. Special dietary requirements can be catered for as long as we Mail are given prior notice. Please let us know if you have any medical, dietary or religious needs and we will do all we can Letters will be delivered to your room. If you receive a to help. parcel or a recorded delivery, you will be informed by text or email of where to collect the item (either Reception or the wardens office). Phone There are phones in the block for internal calls. If you need to call home and don't have mobile phone signal please ask the RSW if you can use the phone in the wardens office. 01962 776441 sparsholt.ac.uk -13-
Bicycles Bicycles are encouraged on campus provided they are used responsibly and not ridden on footpaths or grassed areas within the heart of the campus - you are welcome to cycle around the tracks on the College estate. Please lock your bike in the bicycle sheds provided as they are not permitted inside the halls of residences. We recommend that you have your bike insured, coded and locked at all times. Ball Games Ball games are not permitted in or near to any halls of residence or campus buildings. There are plenty of appropriate areas on campus in which to play. Light fittings and windows etc. are very expensive to replace and any damage caused under such circumstances will be charged to those responsible. Residential Student Council The Residential Student Council is a group of students who represent the residential cohort and work to maintain and improve the activities and Evening and entertainment schedule as well as giving their views on other residential issues. Speak to the RSW's about Weekend Activities how to get involved. These are some of the activities available to residents in the evenings and at weekends. If there is an activity that you would like to see arranged please speak to the residential Resi Voice team. Resi voice meetings take place every few weeks. As • Pool/Darts/Table Tennis/Table Football well as it being the time that the Residential student • 5-a-side Football/Netball council meet up, all residential students are invited to attend to put forward their thoughts and ideas for • Swimming improvements. • Climbing Wall Shopping trips (Winchester/ • Southampton) Train Station The RSW run minibuses to the train station on a • Cinema/Bowling/Ice Skating Friday evening at 6pm for those traveling home for the weekend. • Movie nights On a Sunday evening we do pick up's at 7pm, • Supermarket trip 8.30pm and 10pm. • Many events and activities go on each You can sign up for the minibus in the wardens night in the bar including quiz nights, office or email/text/call the wardens to ask for discos and karaoke your name to be placed on one of the lists. • On site gym (additional fee applies) • College lake membership (additional fee applies) 01962 776441 0196 sparsholt.ac.uk -14-
Frequently Asked Questions Q: What is the Campus speed limit? Q: Can the Residential Support Warden give me a lift to/ from the train/bus station? A: 10mph. Anyone found breaking this or driving in an A: No – the Residential Support Wardens cannot leave the unsafe manner will be subject to a hearing in accordance campus unless it is an emergency. There is a regular bus with the Conduct and Performance policy and may be service from the campus to Winchester. The only banned from bringing a vehicle onto campus. exceptions to this is on a Friday evening they will do a station drop off around 6pm (sign up in the wardens office), Q: How do I complain if I’m not happy with something and between 7pm – 10pm on a Sunday evening where we at College? run a shuttle bus from Winchester train station to the College for those students returning from a weekend at home. A: Firstly, speak to the Residential Support Warden. They may be able to rectify your problem easily. If it is something to do with your course, speak to your Pastoral Q: How do I join the gym? Tutor. A: You can pay via the online store for Gym Membership If they can’t help, please go to Student Services and fill prior to arriving. After this, please go to Student Services. out an official complaint form. You will need to pay the annual membership fee and attend an induction. Q: What do I do if I need medical assistance? A: The College has a nurse dedicated to residential Q: Who do I speak to about issues with my students. Please see page 5 about the nurse for further accommodation? information. The Residential Support Wardens are also first aid trained but most importantly, if it is an emergency - DIAL 999, A: Please speak to the RSW in the first instance. If they and then contact the Residential Support Warden as soon as cannot help they will direct you to the person who can. possible so that they can support you. If it is a maintenance issue, please email fixit@sparsholt.ac.uk Q: Can I stay in my accommodation whist If it is a housekeeping issue, please email I am on work placement? h housekeeping@sparsholt.ac.uk A: Yes, your payment covers the academic term, including reading breaks, the same as other residents who do not Q: Can I stay in my accommodation during holidays? have a work placement. If you will not be in your room A: No. You are allowed to stay over reading breaks, but for an extended period of time please follow the sign during the Christmas, Easter and Summer holidays you out procedure on page 8. must vacate your room (from the last day of term). During the Christmas break you are allowed to leave Term dates your belongings in your room, provided that you leave it tidy. During the Easter and Summer holidays, you must empty your rooms completely. Please see the College website for term dates https:// www.sparsholt.ac.uk/information/term-dates/ 01962 776441 sparsholt.ac.uk -15-
Useful Contacts Internal Contact Number Location Information/availability Duty Warden 07715 043855 Wardens Office Available 24 hours a day, 7 days a week Additional Warden 07715 043866 – rear of MJ’s Student Services Come to the helpdesk Accommodation 7486 – Internal 01962 797486 –External Student Services Office Monday – Friday - Ground floor of Finance 7267 – Internal 08:30 – 16:30 Mitchell wing 01962 797267-External Transport 7267 – Internal 01962 797267-External College Nurse 7430 – Internal Student Services – Please check times with student services 01962 797430 - External Mitchell Wing Main reception 0 – internal Main Building, main Monday – Friday 01962 776441 - External entrance 08:00 – 17:00 On-site Counselling Appointments can be made Mitchell Wing Appointments can be made in student in student services services Internal college 01962 797392 Main Building Monday – Friday complaints 08:30 – 17:00 External Contact Number Location Information Friarsgate surgery Appointments Stockbridge Road This is the surgery that you will 01962 871730 (corner of Stoney Lane) be registered with as a Sparsholt Weeke, Winchester, SO22 6EL residential student. Out of hours Medical 111 NHS 24 hours assistance Emergency dentist 111 NHS 24 hours Stagecoach buses 0345 121 0190 Bus stop on the D Phone calls cost 10 per min from opposite Engineering landline, mobile will be extra. Everyman Cinema 0871 906 9060 Southgate street, Winchester www.everymancinema.com Odeon Southampton 020 3411 2672 Leisure world, Southampton www.odeon.co.uk VUE Eastleigh 0871 224 0240 Swan centre, Eastleigh www.myvue.com Winchester Hospital 01962 863535 Romsey road, Winchester This hospital has an A&E department River Park Leisure 01962 848700 Gordon road, Winchester www.placesforpeopleleisure.org Centre Police Station 101 Winchester SO23 8DW www.hampshire.police.uk Post Office 01962 852656 Winchester SO23 8UT www.postoffice.co.uk Tourist Information 01962 840500 Winchester SO23 9GH www.visitwinchester.co.uk Sainsbury’s 01962 867896 Winchester SO22 4QB NOT 24 hour Tesco 0345 677 9723 Winchester SO23 7RS 24 hour except weekends 01962 776441 sparsholt.ac.uk -16-
Useful Contacts Religious Contacts Faith/religion Name Phone Address C of E/Christian St. Stephen’s 01962 880845 Church Lane, Sparsholt, SO21 2NJ Roman Catholic St. Peter’s 01962 852804 Jewry Street, Winchester, SO23 8BW Methodist Wesley Weeke 01962 735278 Fromond Road, Winchester, SO22 6EG Baptist Winchester Baptist Church 01962 868770 Swan Lane, Winchester, SO23 7AA Greek Orthodox Greek Orthodox Church 02380 333076 102 Bernard Street, Southampton, SO14 3EH Islam Abu Bakr Masjid 02380 332979 St Mary’s Road, Southampton, SO14 0BL Judaism South Hampshire Reform www.shrjc.com Jewish Community Buddhism Thekchen Buddhist Centre 02380 557077 76 Whitworth Crescent, Southampton SO18 1GA Sikhism Gurdwara Nanaksar 023 8022 6464 3 Peterborough Road, Southampton SO14 6HY Hinduism Vedic Society Hindu Temple 02380 632275 Radcliffe Road, Southampton, SO14 0PS Jehovah’s Witness Winchester Jehovah’s 01962 864307 Garbett Road, Winchester, SO23 0NY Witnesses Sparsholt, Winchester, Hampshire SO21 2NF Stay Social 01962 776441 www.sparsholt.ac.uk 01962 776441 sparsholt.ac.uk -17-
You can also read