2018 Unify Troop Database Guide - Website
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2018 Unify Troop Database Guide Website: http://girlscouts.qspgao.com/easternmass Last Updated: 9/11/2018
2018 Unify Troop Database Guide Table of Contents Gaining Access to Unify 2 Registering to Unify 3 Logging into Unify 4 Troop Dashboard 5-6 Navigating through Unify 6-7 Switching Roles (if applicable) 8 My Info 9 Selecting Campaigns 10 Dashboard Tools 10-19 - 59 Minute Quick Start (Optional) 10 - Delivery 11 - Financials 11-12 - Manage Orders 12-15 o Adding Girl Payments 13 o Viewing/Editing Girl Orders 14-15 - Messaging 16-17 o Sending Emails 16 o Posting Messages 16-17 o Email Records 17 - Take Action (Optional) 17-18 - MyCreation (Optional) 18 - Rosters 19 Reports 20-21 FAQ (Frequently Asked Questions) 21 1
2018 Unify Troop Database Guide Gaining Access to Unify Two forms need to be received by Council in order to activate the Troop login email for Unify: Troop Fall Product Program Coordinator Agreement Troop Bank Account Form – if participating in the Cookie Program as well, this form will NOT need to be resubmitted; it will carry over automatically Once all forms have been received, Council will create you as a user in Unify and an automatically- generated email, from a no reply address (GirlScout-sale@qspgao.com), will be sent directly to the email written on the form: 2
2018 Unify Troop Database Guide Registering to Unify Once you click the “Go To Troop Dashboard” button in the email, you will be sent to the following page: You will be prompted to add a password to the login tied to your email address. The password should be at least 8 characters long, and if it is deemed weak by the system (no special characters or numbers), you will need to re-enter another password. Click the “Continue” button once the password has been selected. Now you will be forwarded to the “My Info” page in your Troop login. More information about this page can be found on pages 9-10. 3
2018 Unify Troop Database Guide Logging into Unify To login, go to the Unify homepage, https://girlscouts.qspgao.com/easternmass: Enter the email address and click the “Continue” button. Then enter the password and click the “Log In” button. Note: If entered correctly, a prompt will appear that says your login was successful. Otherwise, the prompt will tell you the password is incorrect and needs to be re-entered. 4
2018 Unify Troop Database Guide Troop Dashboard Once you have successfully logged in, you will be forwarded to the Troop Dashboard, which shows you the “Girl Activity” page. This page lists all of the girls in your troop and what online tasks they have completed: From here, you can see how many emails they have sent, if they have completed their avatar, earned the online-specific patches, and many other things. You can also click the checkbox next to the girls’ names, which will bring up an email icon for you to reach out to them directly. Finally, you can also click on a girl’s shopping cart and that will bring up their shop page if you would like to order directly from that girl: 5
2018 Unify Troop Database Guide If you click the email icon, a prompt will appear where you can enter the subject and body and click “Send Emails Now”: Once you are done on this page, click the “Continue” button at the bottom of the page and this moves you to the next section, “Messaging” (more info on pages 16-17). Navigating through Unify There are two ways to navigate from the Troop login: the “hamburger” menu which gives you the most options and every available section of Unify and the ribbon across the top of the dashboard page which gives you the most used options for easier navigation: “Hamburger” menu view: 6
2018 Unify Troop Database Guide Ribbon view: For Troops, the sections are as follows: Home (Troop Dashboard/Girl Activity page – see pages 5-6 for more information) My Info Select Campaign Dashboard Tools o 59 Minute Quick Start – OPTIONAL o Delivery o Financials o Manage Orders – “Hamburger” and ribbon views o Messaging – “Hamburger” and ribbon views o Take Action – OPTIONAL (ribbon view ONLY) o MyCreation – “Hamburger” and ribbon views o Rosters o Transfers – IGNORE Reports Switch Role FAQ Log Out In the following pages, each section of Unify will be explained in more detail. While navigating, you may notice two icons: The trefoil with the “i” in it will make a window appear which shows Sales performance at any given time, messages sent, and general program information. The calendar, with small clock, will show any important dates you will want to be aware of throughout the length of the program. 7
2018 Unify Troop Database Guide Switching Roles (if applicable) To switch roles, if you have multiple (e.g. Service Unit, Troop, Girl logins), you will click on the hamburger” menu: Once clicked, you will see navigational options and near the bottom is “Switch Role”. Clicking on this will open more options, depending on how many roles you have. In this example, this user has a Service Unit and Girl role, in addition to being a Troop user for multiple troops (“Switch Troop”). By clicking on the role you would like to switch to, it will forward you to the appropriate dashboard for that user. 8
2018 Unify Troop Database Guide My Info The “My Info” section shows the contact details for your profile, including Email, Address, Phone Number, etc.: In the “Password” field, you can change your password at any time. 9
2018 Unify Troop Database Guide Selecting Campaigns The “Select Campaign” section allows you to choose the current program year’s information, or prior years’ information (if applicable). You will be able to go back, at most, three years for tracking your Troop’s Fall Product Program progress. Note: The current program year will be listed as “2018-2019-PRODUCT PROGRAM”. Please keep this in mind if you navigate to another program year. Dashboard Tools The “Dashboard Tools” section of Unify is where you will be spending most of your time, as this includes the financial section, as well as, order viewing and editing. 59 Minute Quick Start (Optional) This page gives you a general overview about everything the Fall Product Program can offer your troop (from our vendor, QSP/Ashdon Farms). It includes guides to help you get started, as well as, testimonials from Councils, other Troop leaders, and girls from around the country: 10
2018 Unify Troop Database Guide Delivery This page allows you to print/view delivery tickets, those similar to what Council provides to the vendor, to anticipate at the end of the sale what each girl should expect to receive for product and recognitions. You can view by all girls, or individually: Financials The Financials section has two tabs: “Troop Bank” and “Troop Transactions”. The “Troop Bank” tab shows the bank account associated with your troop. For privacy, the majority of the routing and account numbers are masked: 11
2018 Unify Troop Database Guide The “Troop Transactions” tab shows all of the payments made by your troop: Below the list of payment(s) is a quick-view troop summary detailing the high-level sales information, total payments made, and balance due. Note: Payments will appear here once the ACH has been run, after the sale, on November 5th. Manage Orders The Manage Orders section allows you to view/edit your girls’ orders. The first page shows you a list of all of the girls in your Troop, along with important deadlines, set by Council, for order submission: 12
2018 Unify Troop Database Guide Note: This page has two buttons: “Order Details” and “Activity Log”. These provide quick access to reports that export to excel and give you more information about your troops’ sales. To the left of each girl, you may see three options: Edit (pencil icon), Email (envelope icon), and Call (phone icon). The Edit function will be used when you want to view/edit orders for girls. The Email function will allow quick access to emailing the primary caregiver associated with that particular girl. The Call function (if available) will allow you to call the primary caregiver if your computer has the capability to do so. Adding Girl Payments (Optional) To the right of each girl, there is a column labeled “Payment”, which has a ‘+’ icon within. Clicking this will allow you to enter girl payments for the selected girl. This function is completely optional and does not affect the troop’s balance: Enter the transaction date and Amount (both required), as well as, any notes in the “Memo” field, then click “Save” to add the payment and “Close” when you are completely done adding payments for that particular girl. 13
2018 Unify Troop Database Guide Viewing/Editing Girl Orders The most important tasks for Troop users are the order functions. Click on the pencil icon to view a particular girl’s order and the following screen will appear: This section has two tabs: “Girl Order” and “Select Rewards”. The “Girl Order” page is always the default page you will see, considering it is the first step for the “Select Rewards” screen to populate when orders are entered into this tab. This page has the girl’s name associated with the order, as well as deadlines specific to girl order entry. This page also allows you to enter information for magazine orders (total quantity and total dollars only) and quantities for each of the products (from the order card). The bottom of this page summarizes the online orders received by the girl (automatically populated): 14
2018 Unify Troop Database Guide Once you are finished entering and reviewing the product data, click “Save and Continue”; this will activate the “Reward Summary” tab: On the reward page, you can view all of the recognitions available to the girls, regardless of whether or not they have earned it. A green “Earned” tag will appear at the top-right of each recognition box if it has been earned, and in the event of a choice, a checkbox can be clicked ahead of time in case the girl does reach the recognition level eventually, and you will not have to go back in and make the decision again. Note: In the event of a choice, the first item listed is the default. If no selection is made by the troop, parent, or girl, the girl will receive the first item (if she reaches that particular level). Click “Save and Continue” once done and a prompt will appear letting you know it was done successfully. 15
2018 Unify Troop Database Guide Messaging The “Messaging” section allows you to send emails and post messages directly from Unify. Sending Emails For emails, you can select the desired recipients from a drop-down box, fill out a subject and body for the email, then click the “Send” button to send the emails directly to the selected people: Posting Messages For messages, you have a graphic into which you can write the message that troop users will see upon logging in: 16
2018 Unify Troop Database Guide Edit out the text (if any) that may appear in this box and replace it with the desired text. You can also select a date/time for this post where it will be removed automatically when the date and time has passed by using the “Show Message Until” field. Once done with the message, click the “Post” button to post it in Unify. In the window that appears, you will receive a confirmation that it was saved successfully; click “Ok” to close. Email Records This section allows you to view the history of emails sent, and search for items if needed as well: Take Action (Optional – ribbon view ONLY) This section allows your troop to communicate any service projects the troop is involved in, directly to customers. This allows customers to see where the proceeds from their orders are going and are more likely support your girls. You will start by selecting a service project category, and then you would include the inspiration (vision) and the specific details of the project, and finally, include your troop’s level (Daisy, Brownie, etc.). Click “Save & Continue” when done. This information will be communicated to customers when shopping and submitting their orders. 17
2018 Unify Troop Database Guide You can also view other participating troops’ and girls’ Take Action service projects by clicking the big green button next to the right of where you enter the Vision, description, etc. This will open a “Take Action Storyboard”, which shows the participating troops, and by clicking on them, the details of their projects: MyCreation (Optional) The MyCreation section allows you, as the Troop Coordinator, to create your own custom avatar that will appear to girls when they login. This is just a fun thing to show the girls your creative side; there are many options to choose from in creating your avatar: 18
2018 Unify Troop Database Guide Rosters The “Rosters” section has two tabs: Troop and Girl. The “Troop” tab will show you all of the users associated with your troop (those that have submitted a volunteer agreement for the troop). To the left, you will see your troop; click on it and it will show you a list of the users: Note: All users will default as a Product Manager, but you can switch/add the role of Troop Leader to anyone in the troop as you deem necessary. This is completely optional and has no effect on any other aspect of Unify. The “Girl” tab will give you a list of the girls in your troop, with their membership ID and their unique online ID for their individual shop. You can also go to the “Manage Orders” screen for a particular girl directly from here if needed: 19
2018 Unify Troop Database Guide Reports The “Reports” section allows you to view reports at the Girl and Troop levels, as well as, Financial reports. The first page that appears is the “Progress - Dashboard”. This shows you graphs which you can look through to track your progress throughout the Fall Product Program, and you can set date parameters if you only want to see reports for a particular time period: In the top-left corner of this page, next to “Progress – Dashboard”, you will see a button that says “View Reports”. Click this button and you will be forwarded to the page which shows all of the Troop, Girl, and Financial reports: 20
2018 Unify Troop Database Guide While all of the reports are useful, the reports designated with a letter and number (e.g. T1, G1, etc.) are the ones you will, most likely, use most often. Reports are available in PDF and/or Excel for viewing. Note: You can return to the “Progress Dashboard” view by clicking the “View Dashboard” button on the top-left of this page, to the left of “Progress – Reports”. FAQ (Frequently Asked Questions) The FAQ page is a collection of the most commonly asked questions regarding the QSP/Unify program: You can also email QSP directly at support@qspgao.com if you have any technical issues, such as the site not working properly. Important: For all issues related to orders, recognitions, calculations, reporting, or any other Council- related items, please contact Council at customercare@gsema.org. 21
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