2018 RUGBY ONTARIO OPERATIONAL PLAN
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VISION AND MISSION STATEMENT VISION Lead the sport of rugby in Ontario into a new era of growth through increased participation, community involvement, sound administration and successful player development MISSION To establish a stronger identity for rugby in Ontario by promoting the sport’s core values and by fostering a culture of inclusiveness and excellence on and off the field of play RUGBY ONTARIO OPERATIONAL PLAN 2018 PAGE | 2
STRATEGIC FRAMEWORK: PILLARS 1 2 3 4 5 COMMUNITY HIGH FINANCE/ RUGBY PERFORMANCE COMMERCIAL GOVERNANCE ADMIN PILLAR 1: RUGBY ONTARIO OPERATIONAL PLAN 2018 PAGE | 3
COMMUNITY RUGBY VISION: Grow participation in partnership with all stakeholders in Ontario COMMUNITY RUGBY PILLAR AT A GLANCE KEY RESPONSIBLE 2018 TARGETS 2018 ACTUALS FOCUS AREA KEY ACTIVITIES PERFORMANCE STAFF INDICATORS Coach • Ensure that Ontario coaches • Increase Coach and Match • 420 coaches • Development are properly registered and number of Official registered with RC completed Rugby Canada’s registered Development and RO by Dec PlaySmart initiative (Develop Coaches by Manager • Establish database to establish a 20% by 2020 recruitment baseline of all coaches strategy across Ontario). • Recruit, develop and retain coaches that will support the growth of rugby. • Implementation of an Coach and Match • 12 NCCP • adequate amount of coach Official Community education clinics through a Development Initiation/World targeted and strategic Manager Rugby Level 1 approach. courses conducted by Oct • 4 NCCP Comp Intro/World Rugby Level 2 courses conducted by Oct RUGBY ONTARIO OPERATIONAL PLAN 2018 PAGE | 4
• Provide Professional Coach and Match • 6 Professional • Development across the Official Development province that will assist in the Development Sessions conducted development of coaches Manager by Oct (club, school and Post- Secondary Education Associations). • Provide 7s specific coach Coach and Match • 2 World Rugby • education programs. Official Coaching Sevens Development Level 1 conducted Manager by Oct Match Official • Ensure that Ontario match • Increase Coach and Match • 205 match • Development officials are properly number of Official officials registered registered and completed registered Development with RC and RO Rugby Canada’s PlaySmart Match Officials Manager by Dec initiative (Establish database by 20% in • Establish of all match officials across 2020 recruitment Ontario). • By 2020, strategy • Recruit, develop and retain develop a core match officials that will group of 7s support the growth of all Match Officials forms of rugby. • Implementation of an Coach and Match • 10 World Rugby • adequate amount of match Official Match Official official education clinics Development Level 1 courses through a targeted and Manager conducted by Oct strategic approach. • 2 World Rugby Match Official Level 2 courses conducted by Oct • 1 World Rugby Coaching of Match Officials Level 1 course conducted by Oct RUGBY ONTARIO OPERATIONAL PLAN 2018 PAGE | 5
• Provide Professional Coach and Match • 6 Professional • Development across the Official Development province that will assist in the Development Sessions held (15s development of our match Manager and 7s) by Oct officials. • • Provide 7s specific match official education programs • Research and develop a Coach and Match • Begin developing • Long Term Official Official a Long Term Development Plan. Development Official Manager Development Plan by Dec Youth Rugby • Make safe, fun and inclusive • Rookie Rugby Rugby • Rookie Rugby • programming available to available to Development and resources and all Ontario rugby clubs (e.g. 100% of RO Administration training available Rookie Rugby) at Stages 1-4 clubs. Manager to 100% of RO of the LTAD model. clubs with minor programs by June • 25 Rookie Rugby summer students by May • Engage Ontario schools & • By 2020, 3% Rugby • 5 new school • community groups to assist in of players Development and regions engaged developing rugby including engaged Administration in 2018 by June establishing a process for the through the Manager • Conduct 8 conversion of players to club schools & Regional Rookie rugby. community Rugby School groups convert Festivals by June to club rugby. • Pilot a municipal non contact rugby program for 40 players by June • Identify and engage a further 3 to 5 Municipalities with a view to introducing non RUGBY ONTARIO OPERATIONAL PLAN 2018 PAGE | 6
contact rugby programs in 2019 by Dec • Introduce an additional tier • Create u19 Competitions, • Introduce 3 • from senior high school to male and Events and regional U19 senior club rugby, increase female 15s Marketing male leagues by retention rate of high leagues Coordinator June schoolers. • Introduce 2 regional U15 female leagues by June • Develop a youth pathway • Regionally Competitions, • Conduct U13, • that provides the opportunity based Events and U15, U17 & U19 for every player at both 7s competitions Marketing male and female and 15s to participate and established at Coordinator 15’s competitions progress to the higher age U14, U16 & starting in June groups. U18, male & • Conduct U13, female, 7s and U15 & U17 male 15s and female 7s competitions via Fall 7s Festival season starting in Sept • Work to develop rugby in • Establish rugby Rugby • Establish three • non-traditional communities clubs or Development and rugby programs (e.g. Northern Ontario, community Administration in non-traditional indigenous communities etc). programs in Manager communities by non traditional Aug rugby communities Recreational • Provide non-contact playing • Recreational Rugby • Consolidate the • (Non-contact) opportunities across all age rugby Development and eight new Rugby groups and both genders represents 10% Administration recreational non beyond minor level in of all registered Manager contact programs accordance with “Active for players by introduced in Life” stage of the LTAD 2020 2017 by June RUGBY ONTARIO OPERATIONAL PLAN 2018 PAGE | 7
model. • Add four new non contact recreational programs in 2018 by Dec Club Rugby • Conduct male and female • All clubs Competitions, • 16 clubs • senior provincial Leagues & provided with Events and participate in Cups. the opportunity Marketing Men’s Provincial to enter teams Coordinator Leagues & Cup by into relevant May leagues. • 8 clubs participate in OWL & OWL Cup by May • Foster and support • By 2018, Competitions, • Pilot regional • competitive and recreational regionalize 15s Events and model in regional Leagues. rugby season. Marketing Provincial • Regionalize club play; more Coordinator Leagues in 2018 games + less travel. • Provide administrative • RO Policies and Rugby • 2017 RO • support to clubs to ensure Procedures Development and Operations they meet all Rugby Canada clearly Administration Manual reviewed and Rugby Ontario policy communicated Manager and 2018 version requirements. to all RO clubs. provided to all Clubs and published on website by March • Provide assistance to clubs to • Provide Game Rugby • Review RO Club • develop and promote rugby development Development and Resource Manual. in their local area (attracting resources (e.g. Administration Provide revised schools with various growing Club Resource Manager document by Dec the game strategies) Manual) to RO • Create and Clubs. distribute specific resources to target 7s players and women and girls • Develop strategies with clubs • By 2020, Rugby • Identify an • to attract non-traditional partnerships Development and additional three RUGBY ONTARIO OPERATIONAL PLAN 2018 PAGE | 8
participation groups developed Administration partnerships for depending on clubs between non Manager developing rugby operating region. traditional in non-traditional communities and communities by identified July Rugby Ontario clubs • Increase two-way • Maintain Communication • 2018 • communication and database of Coordinator Communications promotion channels with and club contacts Database between clubs. • Utilize completed & communication circulated by end features of of February. competition • Utilize management communication software to features of effectively competition communicate to management invested parties software to effectively communicate to invested parties • Research and develop • Identify & Club Services • Individual profile • financial support initiatives provide clubs Coordinator provided to each and new funding with potential RO Club on 2018 technologies for clubs. grant and opportunities by fundraising June (Grants opportunities Connect) • Develop an entire season of • By 2017, launch Competitions, • Standardize and • Fall age-grade rugby 7s 7s specific Fall Events and professionalize tournaments operating across tournament Marketing 7s tournament Ontario. calendar. Coordinator structure (game • By 2018, regs, schedules, develop Club referee payment Fall 7s point process etc.) based series • New Club 7’s point base series/ league RUGBY ONTARIO OPERATIONAL PLAN 2018 PAGE | 9
organized and completed by November • League culminates at RO Jr 7s Event • Research and develop a • By 2018, Competitions, • By Oct, have • shorter 15s rugby season to research and Events and 2019 Senior and accommodate a longer 7s propose Marketing Junior season season which will cater to regional Coordinator formats both senior and age-grade provincial men’s determined. members. schedule. • Launch program to • By 2020, Competitions, • Review • streamline club competitions, develop an Events and Competitions through an easy to use endowment to Marketing management software platform. support clubs. Coordinator platform launched in 2017 and amend as necessary by March 2018 Player Welfare • Implement Rugby Canada’s • Completion of Rugby • Pilot completion of • Play Smart initiative across Play Smart is a Development and Play Smart with the Ontario membership. requirement of Administration players and all registrants Manager parents in 3 clubs (and guardian • Play Smart if under 18) by completed by 2020. 75% of registered match officials and 50% of registered coaches • Identify, establish and • Partnerships Rugby • Partnerships • maintain partnerships with established with Development and established in organizations with relevant organizations Administration 2017 with expertise in the area of specializing in Manager Succeed Clean player welfare. concussion and (drug education) drug education and Holland and Bloorview Kids RUGBY ONTARIO OPERATIONAL PLAN 2018 PAGE | 10
management. Rehabilitation Hospital (concussion management) • Organize and provide • Develop and Rugby • Conduct three • access to player welfare introduce Development and face to face educational opportunities. player welfare Administration community sessions education Manager plus online through RO concussion social media education and face to programs face methods • Conduct face to face drug education sessions with all Provincial teams by August Technology • Implement a proven • By 2017, Chief Operating • Review • competition platform to introduce a Officer and SportLomo streamline branch union proven Competitions, Competitions league management. competitions Events and management • Empower volunteers with the management Marketing platform implementation of a single platform to be Coordinator launched in competition management utilized by all 2017 and platform which will manage branch unions. amend as all aspects of club necessary by competitions including but not March 2018 limited to; match • Collaborate with management, match/injury Sportlomo on reporting, roster form additional database development and features (ex. streamlined club Injury reporting). communication. Overall • Through a combination of all • By 2020 Rugby • Registration - • participation in of the tactics above, expand expand Development and Stable senior Community rugby participation within registered Administration numbers. A 5% Rugby traditional clubs, as well as rugby players Manager increase in junior establishing new rugby clubs by 20% numbers, 15% and participation models growth in minor RUGBY ONTARIO OPERATIONAL PLAN 2018 PAGE | 11
numbers by Dec PILLAR 2: HIGH PERFORMANCE VISION: To develop national leading representative and player development programs, that consistently produces high performance 15s and 7s athletes. HIGH PERFORMANCE RUGBY PILLAR AT A GLANCE KEY PERFORMANCE RESPONSIBLE 2018 TARGETS 2018 ACTUALS FOCUS AREA KEY ACTIVITIES INDICATORS STAFF Provincial • Significant investment • By 2020, 50% of High • In conjunction with • Teams to achieve success on all national squads Performance CEO construct the national scale (7s are made up of Manager provincial budgets & 15s). Ontario athletes. and sponsorship to • Establish a clear develop increased pathway from Junior frequency of high to Senior Blues performance Programs. training and playing opportunities for all provincial teams by July • Develop relationships with high performance partners to aid in the development of Ontario based national players by July • 40% of all 2018 national squads are made up of Ontario Players by Dec • Pre-budgets to be set by Nov. RUGBY ONTARIO OPERATIONAL PLAN 2018 PAGE | 12
• HP winter training dates established for our HP athletes by Oct. • ETS, Town of Whitby and Abilities Centre to be brought in as partners for winter HP development. • Continue to develop • By 2020, establish High • Identify potential • a 5 year aligned separate streams Performance additional 7’s representative for 15s and 7s Manager Provincial teams and pathway program. focused athletes. programs beyond the U18 level (e.g. U16) • All head coaches to attend player succession and develop depth chart meeting at the culmination of all provincial programs by September. • Continue to develop working partnership with RC to build 7’s program within the province to aid in the development of high performance/ high potential players (ongoing) • Solidify regional hub • Operate all High • Addition of • identification and provincial hub Performance Provincial Teams at development model. programs at full Manager Boys U-15, Boys U- capacity. (18 16, Girls U-16. Teams x 24 Players) • Partnership with RC RUGBY ONTARIO OPERATIONAL PLAN 2018 PAGE | 13
in athlete combine testing and core skill development. • Single training site for winter HP. • Addition Core Training in London and Ottawa. • Central and Western Hubs for Team Training. • Increased number of training sessions and competitive games during competition • Increase high level • Identify and High • Boys U18 and U16 • playing opportunities develop playing Performance to play similar for provincial teams. relationships with Manager standard USA teams rugby in summer 2018 organizations • U18 girls to play outside Ontario similar standard USA teams in summer 2018 • U19 Blues men to play similar standard USA teams in summer 2018 • Senior Blues men to play 2 x games against USA based teams by Sept • Support establishment of Ontario Arrows Professional Rugby. • Sr. Blues development side to play in Eastern CRC RUGBY ONTARIO OPERATIONAL PLAN 2018 PAGE | 14
• Sr. Blues in RC completion. Talent • Standardized • Depth chart of High • Positional profiles to • Identification selection and talent provincial and Performance be finalized and ID criteria. national team Manager utilized in all • Develop position athletes to be provincial programs profiles produced each by June documentation year. • 2017 Provincial (15s/7s). • All talent selection criteria to identification be reviewed and documents amended to be used accessible via for 2018 programs Rugby Ontario commencing June website • Selection criteria to be established at November/Decemb er coaches planning meeting. • Selection criteria to be shared with Rugby Canada by June. • • Establish • Identify and High • Review performance • model/network for engage individuals Performance of 2017 talent ID talent ID personnel to support talent ID Manager staff who worked as across Ontario across the province identifiers of talent • Establish 7s ID • Identify and in school, age group Pathway. engage 7s specific club and junior individuals provincial hub programs by March. • Reappoint or identify new talent ID staff as required by May • Increase “on RUGBY ONTARIO OPERATIONAL PLAN 2018 PAGE | 15
ground” personal for 2018. 4 total coaches. One for each region. • Ontario talent ID staff to utilize Ontario Summer Games and club 7’s competitions from September to December to develop 2018 provincial depth chart players • Establish “The Program” • 3 combines over 8- month period. Set training standards. • 6 Core Skill Sessions • 3 Position Specific Skill Sessions. • Establish greater links • By 2020, all major High • Run a minimum of 2 • with Post-Secondary identified school, Performance coach development Education club and Post- Manager session focused on Associations to Secondary University and identify players for Education College coaches by senior provincial Associations events Dec programs. to be attended by • Contact all OUA provincial ID staff. rugby coaches 2 x per year with regard to identified and potential players by Dec • Develop OUA viewing ID program for Senior Blues staff RUGBY ONTARIO OPERATIONAL PLAN 2018 PAGE | 16
by Dec • February RO Super Coaches Clinic to be established. • OUA coaches to be approached to identify “Arrow Academy” players. Player • Ensure all athletes • By 2020, have 4 High • RO and RC to • Development engaging with high performance Performance consolidate working provincial rep teams training centers Manager partnership to have strength and active in Ontario. maximize OHPSI conditioning • By 2020, 50% of and OTP funding by provision. all nationally March • Utilize state of the art carded rugby • ETS establishing technology to support athletes are winter training province wide athlete Ontarians. program for all development. • By 2020, 90% of “Program” athletes. • Develop a year all athletes • Move to single round individual involved in academy training player development individual player centre (Whitby) with program for high development support centres in potential/high program, will be Ottawa and London. performance athletes. achieving Rugby • Multiple combines • Develop 7’s specific Canada fitness (3) in an effort to player development standards. hold athletes program aligned with accountable for their RC provincial S&C training. Canadian Sevens • All selected Academies provincial athletes • Develop curriculum of will be provided ETS excellence for player app for remainder development of the competitive programs. season. (Funded) • Continue to develop • Work in hand with 7s specific athletes RC Eastern 7’s through alignment Academy with with Rugby Canada respect to talent ID RUGBY ONTARIO OPERATIONAL PLAN 2018 PAGE | 17
Regional and training. Development Centers. • Elite • Identify • In 2017, plan High • Structure east and • Competition developmental regional Performance west GTA teams to Environment windows to place representative Manager play minimum of 2 high potential competition. games by Oct 2018 athletes into • By 2020, launch 4 • Support EORU performance level funded regional senior men’s team competition. representative and facilitate GTA • Develop and Men’s and and EORU team maintain HP Women’s teams. competition programming for • Identify and identified regional develop support athletes. system and • Develop a regional resources for representative athletes. program across Ontario • Enhance support system to a wider base of sub provincial rep team athletes (Nutrition, S&C, Athlete Assistance). • Support the • Support key High • Support volunteer • development of volunteer groups to Performance network where Ontario 7s series facilitate the Manager needed to develop program and Rugby Ontario 7s series. 7’s series Canada Elite • Align HP 7s • In conjunction with competitions. program to RC competitions and Regional events coordinator Development deliver the Mag 7’s Centers to support as a key event in the athletes and Ontario 7’s series competitions. calendar by Oct • RO and RC to RUGBY ONTARIO OPERATIONAL PLAN 2018 PAGE | 18
develop schedule for CSA elite competitions • With the Abilities Centre review skills and educational pilot program conducted 2017 and expand program where deemed appropriate by Dec • Research other • Research and meet High • Consolidate the • Provincial Sport with current high Performance partnership Organizations performing Manager developed with two representative provincial and sports Organizations programs, develop a national sport in 2017 by March model for successful organizations to • Add a third sports competition and review and discuss organization by development. representative March programs. • Conduct a minimum of 2 meetings to share best practices by Dec • Engage clubs to • Process developed High • Review success of • nominate players, and implemented Performance Club Committee and coaches, managers to obtain required Manager redefine roles and and match officials to information from responsibilities as support regional clubs deemed necessary representative by March leagues. Staff • Recruit/Retain HP • Create 2 High • In conjunction with • Development and S&C staff to professional Performance RC High facilitate development Manager Performance staff developmental HP opportunities per run 2-day coaching programs. year targeted at clinic for all provincial coaches. provincial coaches in February. RUGBY ONTARIO OPERATIONAL PLAN 2018 PAGE | 19
• With coach development manager identify one opportunity (minimum) to engage provincial staff in performance level work shop by December. • Develop a network of • Identify and recruit High • Identify through • high level coaches to coaches in key Performance application and facilitate a consistent areas of specialism Manager recruitment coaches regional – Scrum, Throwing, to staff all level of representative Scrum half pass provincial program. and Kicking. programing by • Identify and develop January. specialist skills • Identify through coaches to deliver provincial rep specialist sessions to program, coaches provincial teams, with the ability to clubs, schools and coach at national universities age grade level by • Identify and support Sept a high performance- • Provide a minimum coaching cohort of two opportunities for identified coaches to receive coach development by December. • Review performances of 2017 skills coaches and retain existing or recruit new coaches as needed by January. • Run one specialist skills clinic for RUGBY ONTARIO OPERATIONAL PLAN 2018 PAGE | 20
provincial, club and school coaches (Academy) PILLAR 3: COMMERCIAL VISION: Continue to professionalize Rugby Ontario, strengthen our brand and development meaningful partnerships. COMMERCIAL PILLAR AT A GLANCE KEY PERFORMANCE RESPONSIBLE STAFF 2018 TARGETS 2018 ACTUALS FOCUS AREA KEY ACTIVITIES INDICATORS Branding • Develop a top- • 1 consistent brand Chief Executive • Review the two new • line brand for Ontario Officer and 2017 partnerships strategy. Provincial programs Competitions, Events with well established • Consistent • New professional and Marketing organizations. branding of home established by Coordinator • Add a partnership Rugby Ontario end of 2017 with a third Provincial teams organization by June. (Blues). • Implement an online merchandising platform launched in by April RUGBY ONTARIO OPERATIONAL PLAN 2018 PAGE | 21
• Develop long • Continue to grow Chief Executive • Partner with an • lasting working the pool of Officer and additional well relationships corporate sponsors. Competitions, Events established with partners. • Establish 2 key and Marketing organization to add • Establish yearly philanthropic Coordinator value to Rugby relationships fundraising events Ontario brand by with brands that by 2017, ongoing June add legitimacy to Rugby Ontario. • Develop champions for rugby in Ontario (Private Donors, Corporate Businesses etc.). • Develop • Establish on-line Chief Executive • 25% increase in • consistent store in 2017. Officer and merchandising branding Profitable, Competitions, Events revenue from 2017 to through on-line sustainable revenue and Marketing 2018 by Dec merchandising stream by 2018. Coordinator platform. • • Establish a • Establish endowment Chief Executive • Identify & engage • centralized fund for Rugby Officer and potential partners for professional Ontario Centre of Competitions, Events the Centre of home for Rugby Excellence, ongoing and Marketing Excellence by Dec in Ontario. to 2020 Coordinator Revenue • Redefine jersey • Grow recurring Chief Executive • Targeted revenue of • Generation sponsorship sponsorship funding Officer and $50,000 by Dec structure. by 15% in 2020 Competitions, Events and Marketing Coordinator • Target new • Establish new Chief Executive • Review two Key • funding corporate Officer and Brands established in opportunities partnerships with 3 Competitions, Events 2017 by March RUGBY ONTARIO OPERATIONAL PLAN 2018 PAGE | 22
available key brands by and Marketing • Identify and engage through Rugby 2019 Coordinator a 3rd brand by Dec. Ontario partners. • Redefine partnership expectations, shift to more mutually beneficial agreements. • Secure funding • Partnership with Chief Executive • Targeted for 2019 • for regional Ontario based Officer and representative organizations and Competitions, Events teams. government funding and Marketing by 2018 Coordinator Event and • Continue to • Generate10% of Chief Executive • Conduct all Rugby • Competitions grow and funding from events Officer and Ontario annual events Management professionalize by 2018 Competitions, Events (Corporate 7s, Junior Rugby Ontario • Grow event revenue and Marketing Cup Day, McCormick major events. up 20% by 2020. Coordinator Cup, Minor Festival) (Mag 7s, Junior • Generate by Oct Cup Day, international interest • $50,000 profit McCormick Cup, in Mag 7s generated by Mini Festival). tournament, Corporate 7’s by Nov generate $25,000 profit in 2017. • 2018 $50,000, 2019, $75,000, 2020 $100,000 • Use major events • Work in-conjunction Chief Executive • All major Rugby • as a way to with the clubs to Officer and Ontario partners promote our establish a direct Competitions, Events activating onsite as programs and pipeline to the club and Marketing per contractual partners to our from the sponsor. Coordinator agreements by Dec members, with • All Ontario based direct selling Senior Blues (Men) and marketing competitions continue RUGBY ONTARIO OPERATIONAL PLAN 2018 PAGE | 23
opportunities to to be linked to a local partners. club day or • Develop a community festival by professional Aug strategy to correctly market and promote Ontario Blues programs to the entire Ontario sporting community. Communicatio • Create and • Launch a new Communications • Grow social media • n and deliver optimal website in 2017 Coordinator and following by 25% Marketing communication • Double Social Competitions, Events across all platforms platforms to the Media following by and Marketing by Dec RO membership. 2020 Coordinator • Investigate • Introduce one new Communications • Recommend a new • potential new communication Coordinator and communication portal communication portal by 2020. Competitions, Events to be established in portals. and Marketing 2019 by Dec Coordinator • Through RO • RO Communication Communications • Quarterly • Communication platforms updated Coordinator and newsletters to platforms, daily Competitions, Events produced for the ensure RO and Marketing membership members are Coordinator • All relevant rugby updated in a news updated daily timely fashion on via website and all relevant social media rugby news. (ongoing) • Targeted • Targeted marketed Communications • Enhance branding of • marketing and and communication Coordinator and Ontario Blues on communication program developed Competitions, Events social media through program to and implemented and Marketing graphics, biographies create positive by 2020. Coordinator and increased RUGBY ONTARIO OPERATIONAL PLAN 2018 PAGE | 24
messaging • Research and video/photo content around the implement from events (ongoing) benefits of marketing strategies participation in around Ontario rugby. Senior Blues • Redefine competitions by marketing 2020. strategies around Ontario Senior Blues competitions. Corporate • Strengthen ties • By 2020, encourage Chief Executive • Renew 2017 • Social to the various each member club Officer and partnership Responsibility rugby to champion a local Competitions, Events established with a communities cause. and Marketing charitable through offering • Promote club Coordinator organization by support to community activities March. worthy and partnerships • Identify and engage charitable through RO media potential 2nd organizations. channels chartable • Continue to • 2 strategic organizations by Dec promote and partnerships support clubs established with that take a charitable proactive organizations by approach to 2020. making a difference in their communities. • Partner with charitable organizations to provide an opportunity for Rugby Ontario’s membership to make a difference. RUGBY ONTARIO OPERATIONAL PLAN 2018 PAGE | 25
PILLAR 4: FINANCE/ADMINISTRATION VISION: To raise the professional standard of the organization by remodeling and enhancing operational and administration processes. FINANCE/ADMINISTRATION PILLAR AT A GLANCE KEY PERFORMANCE RESPONSIBLE STAFF 2018 TARGETS 2018 ACTUALS FOCUS AREA KEY ACTIVITIES INDICATORS Financial • Remodel the • Online financial Chief Executive • Review 2017 • Management organization’s system identified Officer, Chief functionality of financial system, and implemented Operational Officer LiveCA system by processes and and Rugby January. Adjust RUGBY ONTARIO OPERATIONAL PLAN 2018 PAGE | 26
budgets. Development and as required by Administration March. Manager • Increase financial • Increase in the Chief Executive • Maintain the • independence and percentage of Officer percentage of health of the discretionary over discretionary organization. targeted funding by over targeted • Deliver a balanced 10% funding by 10% budget. • Reduce the by Dec percentage of • Reduce the annual revenue percentage of derived from annual revenue registrant fees by derived from 5% registrant fees by a 2% by Dec • To meet all annual • Ontario Ministry and Chief Executive • 100% of Ontario • financial reporting RO governance Officer and Rugby Ministry requirements. annual requirements Development and requirements met met. Administration by Ministry due Manager dates. Membership • Integrate an effective • New registration Chief Operational • Provide support • Services and efficient platform in place for Officer, Rugby and guidance to membership 2018 season. Development and clubs to ensure registration platform Administration effective and and process. Manager and efficient Membership Services integration of Coordinator registration process. • Continually review functionality of the new Sport Lomo registration and relay to SportLomo • Recommended RUGBY ONTARIO OPERATIONAL PLAN 2018 PAGE | 27
potential changes (if any) for 2019 by Oct. • Provide educational • Registration Chief Operational • Sport Lomo • opportunities and webinars and Officer, Rugby registration resources to member resource materials Development and webinars and clubs on registration available to all clubs Administration resource procedures, insurance. for 2018 season Manager and materials, Membership Services including any Coordinator 2019 updates, available by Dec Operations • Integrate central • New CMS platform Chief Operating • SportLomo • management system to in place for the Officer and Rugby registration support administration 2017 season. Development and management and operational Administration fully integrated processes. Manager by end of Jan • Develop and deliver • Operation plans Chief Operational • 2018 • annual operational annual approved by Officer and Rugby Operational Plan plans linked to RO Board. Development and Board approved Strategic Plan. Administration by Jan Manager RUGBY ONTARIO OPERATIONAL PLAN 2018 PAGE | 28
• Meet all Ontario • Annual Base funding Rugby Development • OASF reporting • Ministry Sport received from and Administration requirements Recognition Policy Ontario Ministry. Manager completed as per requirements. Ministry timelines, funds received as per Ministry timelines Membership • Increase the frequency • Membership All staff • Membership • Engagement/F in which staff formally satisfaction surveys satisfaction eedback engage the community conducted annually surveys through interviews. in relevant areas conducted as • Continue to test what is relevant by Dec working versus what is • Annually review RO • RO processes not working, continue processes and reviewed and to improve our amend as necessary amended as processes to better to improve member necessary to serve our members. service. improve member service by Dec PILLAR 5: GOVERNANCE VISION: Establish and implement cutting edge Governance practices which makes Rugby Ontario a recognized leader amongst Canadian sporting organizations RUGBY ONTARIO OPERATIONAL PLAN 2018 PAGE | 29
GOVERNANCE PILLAR AT A GLANCE KEY PERFORMANCE RESPONSIBLE STAFF 2018 TARGETS 2018 ACTUALS FOCUS AREA KEY ACTIVITIES INDICATORS Board of • Ensure all RO business is • Conduct a minimum Board of Directors • Minimum of 6 • Directors conducted in accordance of 6 Board meetings and board with legal requirements annually. Chief Executive meetings and RO by-laws and Officer conducted by polices. Dec • Oversee the • 4 yearly Strategic Board of Directors • 2018 • implementation of RO Plan developed and and Operational Strategic Plan. implemented. Chief Executive Plan • Approve Annual Officer developed Operational Plan. and approved by Jan • Strategic Plan targets reviewed by Dec • Recruit dedicated • Professionals Board of Directors • Professionals • professionals to provide identified and and identified and guidance to Rugby engaged across all Chief Executive engaged by Ontario CEO. areas of operation Officer Dec on a needs basis Risk • Monitor all aspects • Review and amend Rugby Development • Risk • Management associated within the risk risk management and Administration management management framework. policies and Manager policies and procedures as procedures to required. be reviewed, amended and CEO approved by Dec Stakeholder • Develop and maintain • Annual review of all Board of Directors • 2018 • Relations positive relationships with stakeholder. and All staff Satisfaction RO registrants and clubs, survey sent to Provincial Unions, Rugby all RO clubs by RUGBY ONTARIO OPERATIONAL PLAN 2018 PAGE | 30
Canada, commercial Oct. partners, the Ontario Ministry, other PSO’s and relevant community groups. RUGBY ONTARIO OPERATIONAL PLAN 2018 PAGE | 31
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