2018 POST SHOW REPORT - KEY DECISION MAKERS AND INFLUENERS FROM GLOBAL BRANDS AND RETAILERS WERE IN ABUNDANCE AT RDE 2018 - Retail Design Expo
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2018 POST SHOW REPORT KEY DECISION MAKERS AND INFLUENERS FROM GLOBAL BRANDS AND RETAILERS WERE IN ABUNDANCE AT RDE 2018 80% of visitors authorise or influence purchasing decisions for retail solutions 85% of visitors are manager level or above 44% of visitors are retailers and brands. The remaining are hospitality, design agencies, architectural services and shop fitters 51 countries represented 100 thought leaders & speakers
“This is our fourth year at the Retail Design Expo (RDE) hosts suppliers from all over the world, making it Europe’s most prestigious event for innovation and inspiration in retail design, marketing show, it really works well because branding, visual merchandising and shopfitting. we see brands and retailers, they RDE offers exhibitors the perfect platform to showcase their innovations and come along to the stand and we solutions, new ideas, products, materials, structures, fixtures and fittings, with make the initial contacts, we talk one thing in common – they are all being driven by the increasingly demanding consumer, and finding the right partners to wok with is critical in helping retailers about what we do, how we do it, and brands to survive and flourish. basically we’ve won a lot of new business on the back of it.” Retail Design Expo (RDE) is co-located with Retail Business Technology Expo (RBTE) and Retail Digital Signage Expo (RDSE). The three shows provide the retail industry with a comprehensive range of solution providers, educational sessions and Colin Chapman Managing Director, CJ Retail Solutions networking opportunities. The combined offering matches the most significant development in retail being the convergence of offline and online by featuring every aspect of store design, visual merchandising and branding. It also includes all the technological solutions that underpin and enable retail success in one place at one time under one roof. 3 SHOWS, 2 DAYS, 1 LEADING EVENT FOR THE RETAIL INDUSTRY 32-3 shows, 2 days, MAY 2018, 1 location OLYMPIA LONDON Retail Business Technology Expo Retail Digital Signage Expo Retail Design Expo
WHO ATTENDED RDE 2018 TOP 10 VERTICAL END-USER INDUSTRIES REPRESENTED BY VISITORS: 85% 80% Fashion/Footware/Accessories Department Stores WERE MANAGER LEVEL OR ABOVE AUTHORISE Jewellery DIY/Furniture/Homeware/Builders/Garden OR INFLUENCE PURCHASING Grocery/Supermarkets/ Food & Drink Mixed Merchandise DECISIONS FOR RETAIL SOLUTIONS Electricals/White Goods Pharmacy/Health/Beauty/Opticians Telecomms/Mobiles/Technology Sports Goods/Toys/Hobbies 27% WERE RETAILERS THE MAIN REASON FOR VISITING 17% WERE BRANDS 28% Gather knowledge and learnings via presentations and talks 15% Network 51 DIFFERENT 50% Visit exhibitor stands 4% Socialise with existing contacts 3% Meet with specific COUNTRIES people/brands to do deals (GLOBALLY) WERE REPRESENTED
TOP BRANDS AND RETAILERS WHO VISITED “It’s very important for us to be here, there’s plenty of new innovations in terms of material and services that suppliers can offer us. Good to see what’s new, what’s possible, it inspires us and it inspires our designers” David Batchelor Creative Design Manager, KFC
VISITOR: NUMBER OF OUTLETS SAMPLE OF JOB TITLES Brand Director Brand Manager Category Manager – POS Chief Marketing Officer Online only Creative Director Design Manager – Brand Design Project Manager Director of Retail Experience 4% 1-10 Outlets in group 1000+ Outlets in group Director, Shopper Display Manager Experiential Marketing Manager Global Creative Director 19% Global Format Manager Global head of store design Global Insight Director Global Store Design & VM Director 16% Global VM Manager Head of Global Store Design & Proposition Head of Marketing Head of POS Marketing Head of Procurement Head of Restaurant Experience & Field Marketing 11-50 501-1000 9% Outlets in Head of Retail and Hospitality Head of Retail Design group Head of Store Development Instore and POS Design Manager Outlets in group 14% In-store Experience Manger Layout Planner Marketing Creative Director Retail Design and VM Director Senior Retail Experience Manager Senior Store Design Manager 21% Shopper Marketing Manager Visual Merchandising Lead 19% VM Consultant VM Expert Brand Environment Director Branding and Retail Concept Development Director Chief Designer Concept Design Manager Design Director Retail Design Planner 251-500 Outlets in group 51-250 Outlets in group Director of Innovation Director of Store Development Display Designer Experience Director Format Manager Global Customer Director Global Head of Retail Global In Store Manager Global Marketing Director Global Visual & Design Director “The show is important to us Head of Format and Development Head of Interior Design Head of Packaging Design Head of Print Procurement because it’s exactly what we’re Head of Product Design Head of Retail Head of Retail Architecture Head of Retail Innovation looking for. We don’t exhibit at Head of Visual Merchandising In-store Campaign manager any other show as RDE is bang on Large Format Manager Marketing and Procurement Director POS Project manager Retail Store Designer the client base we’re looking for”. Senior Shopfitting Project Manager Senior Visual Merchandiser Specification DirectorStore Design, Visual Merchandising Manager Development & VM VM Project Manager Lee Bradburne VM Director Managing Director, Display Team
TOP 10 AREAS OF INTEREST “RDE 2018 has been really exciting, we’ve talked to a number of fantastic retailers. The best POP AND POS thing for us is those conversations IN-STORE MEDIA, FURNITURE, that usually take months and MUSIC, VIDEO, SFX, FURNISHING AND AROMAS FIXTURES months to get we do here in two days. It’s fantastic.” DESIGN AND SHOP FITTING ARCHITECTURE Adam Paget Head of UK & Ireland Sales, Contra Vision SHOPPER BRAND JOURNEY EXPERIENCE LIGHTING EXPERIENTIAL VM TRENDS
3 CO-LOCATED SHOWS, 2 DAYS, 1 LOCATION GET TO KNOW OUR CO-LOCATED SHOW VISITORS The five visitor personas we identified can be described in terms of their primary behaviours. (NB: These are not led by job role, but we believe each role has a heartland in one of the personas) THE BRAND STORYTELLER MOST LIKELY TO BE: Looking to create brilliantly engaging in-store experiences • Marketing Director • Brand Director that bring the brand to life • Ad agency CARES ABOUT: Retail Design Expo • Brand equity • Press coverage THE VISUAL BEAUTIFIER MOST LIKELY TO BE: Looking to create unique and visual stunning retail • Creative Director • Design Consultant experiences that get talked about CARES ABOUT: • PR Coverage • Awards Retail Digital Signage Expo THE SERVICE ADVOCATE MOST LIKELY TO BE: Looking to make the customer experience as seamless as • CCO • CEX Director • CEX consultant possible CARES ABOUT: • NPS • Loyalty THE MARGIN WATCHER MOST LIKELY TO BE: Retail Business Technology Expo Looking to make the customer experience as valuable as • Retail Director • SME CEO possible • Retail Consultant CARES ABOUT: • Margin • £ per square ft THE SERVICE ADVOCATE MOST LIKELY TO BE: Looking to make the customer experience as seamless as • IT Director • Property Director possible • CCO • IT consultant CARES ABOUT: • Operational Efficiency • Running Costs
THE RDE STEERING PANEL Adrienne Davitt VM Director Alan Taylor Head of Retail Design Andrew Price Head of Retail Equipment & Store Andy Turnbull Creative Director The Body Shop International B&Q Planning, Mothercare The Honest Brand Charlotte Parsons Antony Behiels Aoife Blicher Clare Otte Global Visual Manager, Food, The Retail Design Expo Steering Director, Shop and Display Head of VM Ambient and Seasonal Events, Visual Merchandising Equipment Association Magasin du Nord Director, Foot Locke Panel work with us year round M&S to help create an event for the David Blakeney Guy Smith Ian Johnston Jade Swaby industry by the industry: Director of Store Development Head of Design Founder Brand Creative Design Manager, House of Fraser Arcadia Group Quinine KFC James Llewellyn Jenny Lau Fuller Jon Tollit Judith Kelly UK Head of Shopper Senior Retail Design Principal Head of Retail Design and Delivery, GfK Manager, Westfield Gensler Hammerson “The mix of activity and content that you would imagine having in Keith Andrews Nick Widdowson Mark Jordan Mike Roberts Head of Retail Portfolio & Merchandising & Creative Space Planning and Store Chief Creative Officer a show like this, a blend of insight Innovation, Thomas Cook Controller, Unilever UK Development Director, Debenhams Green Room Design and products you can see and learn about that you’ve never seen Peter Duys Peter Kramers Phil Day Rebecca Parker Head of Customer Experience Global Brand Planning and Director Head of Merchandising and Macro before.” Samsung Operations Director, Clarks POPAI UK & Ireland Space, Superdrug Andy Turnbull Sandrine Gravsholt Robert Hudson Sigrid Brewka-Steeves Simon Bentley Retail Design and Visual Creative Director, The Honest Brand Chief Executive, The National Director Retail Concepts Retail Director Europe Merchandising Director, Association of Shopfitters Adidas Trek Bicycle Corporation Lancôme and Clarisonic Sonal Redgrove Simon Threadkell Thomas Just Rasmussen Chief Tom Nathan Senior Manager - Global Store Design, Formats & Planning Operating Officer and Director, General Manager, Brent Cross Design and Proposition, Costa Director, Tesco Stores Ltd Intersport Shopping Centre Coffee Xenia Olajosova Brand Management Director Duracell
EXHIBITORS AT RDE 2018 100% Group Display Team (UK) Spa Equipment Association Thank you to our exhibitors and sponsors, we hope to 3A Composites GmbH Dongguan Wufeng Mirri - A Celloglas Brand Shop Display Solutions Ltd see you next year for an even bigger and better Retail Electronics Co., Ltd SignComp Europe A.T. Industries Ltd Moduleo Design Expo taking place on 1-2 may 2019. A1 Retail DPI (UK) Ltd Momentum Instore Signwaves Ltd Abel Magnets Ltd Durable Multipanel UK Ltd SMP Alchemy Expo Ltd DWD Storeconcepts GmbH NBC Build Ltd Space Innovation Ltd Alplas Ltd EcoScent Neschen Surface Styling Alrec emco UK Northbanks Design Suzhou Aertai Commercial Enigma Lighting Ltd Equipment Co. Ltd Altavia UK Oasis Graphics Co. “It’s a buzzing show. The quality Araven S.L Era Shopfitting & Retail Ober Surfaces Suzhou Hongyuan Furniture Business Equipment of visitor has been absolutely Arken POP (bespoke FaberExposize UK Opulous Innovation Manufacturing Co Ltd division) Oriam Green (UK) Ltd superb. Arte Fastrak Retail Ormerod Sutton Architects Suzhou Jinta Metal Working Co., Ltd Artillus - Ways2Display Ltd FITCH Entrance feature Outform Valley Suzhou Keshun Business Aspen Concepts Ltd Foxbarn Ltd Equipment Co. Lt Simeon Wicks Parify Ltd Astley & Sign of the Times Geaves Surfaces Tankos UAB Tecna UK Perspex Distribution Ltd Atrium Ltd Gerflor Ltd Target Shopfitters Ltd / Phoenix Wharf Design Ltd Aurora Lighting Group GIBAM Targwall PM200 Architects bbrown - Display Materials Greater Group Tarkett PnP Agency Havwoods Ltd “Very good, very happy, we will Big Group Retail Ltd Hmk Sales Support POPAI Tecna UK Ltd Bohnacker Store Solutions The Bubbly Bar PORCELANOSA Group Ltd repeat for sure. We are having Boway Creation Solutions POS Tuning UK Ltd Champagne Bar Humka Displays The Silk Forest Ltd a lot of people interested in the Bright Green IBL Ltd Prolicht GmbH Think Ambient Ltd Brochure Holders Quinine stand, in the products, companies, International Ltd Illuma Lighting RENOLIT Cramlington Ltd Thorlux Lighting CAD + T Consulting GmbH Imprint Plus TPOP Commerce Co., Ltd designers, so we are very happy.” Ceramiche Caesar JPMA Global, Inc Retail Design World Tree-Locate (Europe) Ltd Kendu Retail Retail Focus CJ Retail Solutions True Story Kesslers International ROAR Creativity Clik-Clik Systems Inc Unibox Luis Monfort ScentAir UK Contra Vision Kokoon Usables GmbH Specifications Manager, Porcelanosa SELF Electronics Germany Cooledge Lighting Inc. Laser Lines Ltd Wenzhou Ruichen Ledridge Lighting SellMore BV & Kenstan Exhibition Co., Ltd Corian® Design Lock Company Cosun Technology Leica Geosystems Ltd Whiteroom Brand Design Shakespeare Music Ltd (Shenzhen) Co. Ltd. LG Hausys Europe Shanghai Shopworks Wieland Electric Ltd Creative Films Ltd Linney Fixture & Display Co Dee Set LumoTubo Yantai Misung Beauty Shenzhen Cosun Sign Ornament Co., Ltd Design4Retail McCue Crafted Fit Engineering Co, Ltd DIA Systems Ltd Mirage Granito Ceramico Shop and Display
2019 SEE YOU 1-2 MAY 2019, OLYMPIA, LONDON NEXT YEAR To find out more get in touch with the team: Rachel Marshall Sales Manager +44 (0) 20 8910 7089 rachel.marshall@reedexpo.co.uk Michelle Thomas Senior Sales Executive +44 (0) 208 910 7818 michelle.thomas@reedexpo.co.uk Simon Pickles Sales Executive +44 (0) 20 8439 8868 simon.pickles@reedexpo.co.uk “We’ve been coming to Retail Design Expo for four years, it’s the only show that we do and really it’s the only show that we believe in the UK is really a platform for our type of service. We’ve enjoyed the last four years and we’ll be back next year.” Paul McCarthy, Sales & Marketing Director, Momentum Instore
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