1/2020 WHITE PAPER What we learn from associations that engage in sustainable event practices
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WHITE PAPER 1/2020 What we learn from associations that engage in sustainable event practices 1
TABLE OF CONTENTS PAGE 3 MOTIVATION AND BACKGROUND PAGE 4 THINK WHAT BRINGS ASSOCIATIONS GREEN TO ENGAGE IN SUSTAINABLE EVENT PRACTICES? PAGE 5 PAGE 8 ACT GREEN WHAT ARE THE OBSTACLES WHO ARE YOUR PARTNERS TO OVERCOME? FOR CHANGE? PAGE 9 BE GREEN WHY GREENING YOUR EVENTS IS SO IMPORTANT 2
MOTIVATION AND BACKGROUND Ever wondered why associations Respondent associations’ fields of activity: are not leading the way in sustainable (Figure 1) event practices? Culture and Business event strategy After all, association members meet for various education purposes beyond the pursuit of profit. Their common interests and aspirations integrate a host of other aspects that will, in turn, shape the organisation's 1 mission and be reflected in its agenda. As forces of good, one would expect associations to be 2 leading the way when it comes to creating a positive impact on people and the environment at their events. 7 But too many associations fail to communicate their concern for societal improvement and environmental protection at the meetings they Healthcare organise. The events management industry is industry failing to significantly reduce their environmental impact alongside the associations that have yet to implement sustainable policies. We wanted to understand where this inconsistency comes from and identify ways to promote sustainability amongst associations. In 2018, we reached out to 10 European and inter- national associations which successfully integrated sustainable event practices into their conferences. This is what we found. 3
THINK GREEN WHAT BRINGS ASSOCIATIONS TO ENGAGE IN SUSTAINABLE EVENT PRACTICES? Members’ personal values A sense of purpose “It is linked to what you do “It’s something we strive toward in your personal life.” every time we do something, not only for us personally but globally.” The primary driver of event greening is undoubtedly the personal values of members and staff. Study For some, sustainability is a matter of purpose and participants talked about the importance of sus- must be integrated into all activities undertaken. tainability in their private lives. If they feel their These organisations will choose to invest in organisation is not doing enough to address the sustainable practices regardless of who notices issue, they might experience frustration. their efforts. Not because they respond to members’ demands or use corporate social responsibility as a strategy, but because they consider it the Desire to educate correct way forward. “You need to bring attendees along and make them understand the why and the benefits of sustainability.” WHAT IS A SUSTAINABLE EVENT? “A sustainable event is an assembly or The association members and professionals who gathering of people, for the purpose of the we interviewed strive to raise awareness amongst exchange of information, where, through internal and external stakeholders. In line with the careful planning, negative impact on the core values of their organisations, namely know- ledge sharing, education, and social progress, environment is minimized and leaves a they whole-heartedly communicate their actions positive impact for the host community” and sustainable objectives to members, attendees, (Sustainable Events Guide, 2012) sponsors, partners and providers. 4
ACT GREEN WHAT ARE THE OBSTACLES TO OVERCOME? 1. Lack of information and awareness 2. Lack of support from leadership “Sustainability is just one of these buzz- “We set our own goals because we words and actually it’s different to sit want to achieve a certain level of down and think of what it really means.” sustainability, but it is, unfortunately, not always a priority to the board.” There still are miscomprehensions around the notion of sustainability. The three pillars of this One of the first barriers to the adoption of motif are Planet, Profit and People. However, this sustainable practices is the lack of support from last social aspect is too often neglected. Our study high-level decision-makers who would have the participants mentioned plenty of event practices capacity to initiate change. Association board they engage in to reduce the meetings’ impact members eventually have the final say on decisive on the environment, such as eliminating printed aspects such as the format of the event, destination, signage and programmes, using individual bottles venue, etc. and cups, recycling and reusing whenever possible. However, the only social action reported was the Our recommendations: donation of food surplus and leftovers. • Build a clear sustainable event policy. Write down all sustainable actions you are already Our recommendations: implementing, set a vision and commit to doing • Remember also to consider the societal impact a bit more each year. Issuing an official statement of your meetings. gives credibility and coherence to your greening • Build a positive event legacy. There are numerous efforts and binds your organisation to a consistent possibilities for you to build economic, social and level of commitment. environmental benefits to the host community, • Create a measurable overview of your event’s during and after an event. By raising your par- global performance. A way for raising board ticipants’ awareness of the reality of local territories members’ awareness on the importance and and actors, you are also designing a unique potential benefits of greening events is to attendee experience that will be remembered. calculate the impact of sustainable practices This can be done by organising donations or implemented. Developing a set of metrics and creating volunteering opportunities for atten- reporting about the outcomes certainly requires dees to help local charities. Favouring local extra time and knowledge but it will reveal sourcing (like material and food) also is another the savings induced by optimising resources and powerful way for event organisers to highlight highlight the long-term benefits for the association. local producers. • Keep in mind that smaller societies also have the power to make a significant impact on the host communities. Overall, events are never too small to practice sustainability. 5
ACT GREEN Position of the interviewee: Our recommendations: (Figure 2) • Ask your participants! Start to collect attendees’ feedback on your sustainable actions consistently. This can mean making a few calls or simply Association Other Staff Managers Members adding two or three questions to the event satisfaction survey. • Engage participants prior to the event. Be sure to exceed their expectations by letting them know 1 what to expect at the event. Provide options 1 for the attendees during registration on whether or not they would like to receive a printed programme or a conference bag. • Communicate about sustainable actions 3 implemented. Focus should be placed towards 5 communicating how money is saved through event greening (digital signage, vegetarian lunches, recycled event furniture, etc.) and how Association Event it is re-invested into the conference. This is to Board Members Managers reassure attendees that the value of their experience at the event is maintained. • Informing is good; educating is better. Events are wonderful opportunities for associations to 3. Fear of participants’ resistance to change help participants understand the ‘why’ and the benefits of sustainability. “Initially, people were quite reluctant, especially older generations of [associations] member.” 4. Lack of time and money Associations sometimes hesitate over promoting “Although we are a non-profit society, sustainable practices among attendees because we will always try to make efficiencies they fear a lack of interest or reduced membership, in cost.” even though there is no evidence that this is a potential risk. Event greening is a global trend, Lack of time and money is often perceived as a barrier meaning that attendees are observing more often. to sustainability. However, associations that are more After a transition period and a few adjustments, committed to sustainability understand that it is not they will eventually adapt. necessarily more expensive to be more sustainable. They would continue to support sustainability even when there is a cost difference, such as spending more which will lead to a much bigger impact. 6
ACT GREEN Our recommendations: • Look for green certifications. It is recommended • Keep in mind that some of the benefits of event that non-profits look for partners and providers sustainability are only appreciable in the long run, which comply to international and national such as image enhancement and organisation standards such as the ISO 2012:1, fairpflichtet awareness. (Sustainability Code of the German-speaking • Calculate your savings. Organisations often fail events), American Society for Testing and Materials, to evaluate the savings induced by better etc. A growing demand for these standards will optimisation of resources and socially responsible bring more event industry practitioners to adopt policies such as less printing, replacing plastic improved management system standards and bottles with water fountains, eliminating single- will contribute to the emergence of sustainable use tableware, reducing food portions, promoting practices in the sector. car sharing, and so much more! Headquarter location: (Figure 3) 5. Lack of control over partners and suppliers Germany Netherlands “If you go to a place where sustainability is high on the providers’ agenda, it is 1 2 easier to work with them towards change.” 1 1 Committing to more sustainable meetings requires 2 organisers to source appropriate suppliers and to Belgium reach out to sponsors and partners who have the Luxembourg 1 capacity to meet their requirements (in terms of Switzerland energy tracking, environmental performance, Italy recycling policies, diversity training, etc.). Depending on the chosen destination, this can be a serious challenge, especially outside of Europe. Amongst the first 20 Green Destinations of the 2017 Global Destination Sustainability Index ranking, only two USA were non-European. 2 Our recommendations: • Start by asking your suppliers what they can do, and base your decisions on their responses. • Include sustainability in your RFP (Request for Proposal). Try to contractually require a certain level of sustainability from your partners. 7
ACT GREEN WHO ARE YOUR PARTNERS FOR CHANGE? 1. PCOs 4. Benchmarking “It’s very much sitting down discussing “We look at what other societies in the same with our PCO and the team, using the field do.” value of their ideas and experience that we see how we can do things better, Sustainability is now one of the major socio-techno- be more inventive.” logical trends affecting the events sector. You may want to get inspired by what similar organisations Contracting the professional services of a PCO (Pro- have already implemented. fessional Conference Organisation) is an attractive and efficient way to get innovative ideas, high levels of expertise, staffing and other useful 5. Reaching out to Event Associations resources to bring more sustainability in your events. “PCMA and MPI have helped a lot to inspire and guide us in setting greening 2. Association staff members policy.” “Even when the whole team was on Event Associations such as PCMA (the Professional board for sustainability at the conference, Convention Management Association) and MPI there is one person from the executive (Meeting Professionals International) provide a large board coordinating.” amount of online educational resources for meeting industry stakeholders. Staff members have a prominent role in fostering event sustainability. When event managers are not behind sustainable innovation, the task of synchro- 6. Governmental entities nising effort still falls on them. “We talked with the city and they are really working hard on sustainability.” 3. Other association members Some convention bureaus and city governments “Recently, we had the convener of one actively promote sustainable practices to event of the science courses wanted us to go organisers. Policy-makers who understand the paper-free for the course programme. economic impact of events on their local economy That since has become the norm!” increasingly count on events also to trigger local social and environmental change. Other association members can also drive sustainable innovation. Make sure to systematise surveys or conduct interviews to collect members’ feedback and their suggestions for improvement of your greening actions. 8
BE GREEN WHY MAKING YOUR EVENTS MORE SUSTAINABLE IS SO IMPORTANT “The biggest win you can have in terms of sustainability is always within the events department.” To make a change, the priority is to focus on the organisation and execution of events. Firstly, because meetings and conferences create significant amounts of waste, and secondly be- cause they are the moments when almost all sta- keholders interact face-to-face. Hence, there is a double interest in greening events being: reducing events negative impact on the environment and society and inspire participants and other stake- holders involved to make sustainable decisions for themselves. Events create the best circumstances for which associations can express their interest and concern for sustainability improvements to their most salient stakeholders and the general public. 9
WHO WE ARE Core PCO K.I.T. Group, founded in 1986, has become a leading organiser of national and international conferences and events as well as being the preferred partner for many associations, societies and organisations. Since 2011, K.I.T. Group has been committed to integrating sustainability into its core values and processes. We not only believe it is the right way to do business but know that most of our clients share this vision. We take the quote of Mahatma Gandhi to heart – “Be the change that you wish to see in the world”. Through our internal Sustainability Taskforce, drawn from staff from across the company, we initiate action to create a positive impact and ensure that sustainability is not just theory but also practice. K.I.T. Group Sustainability Research Report | January 2020 Credits: Danielle Bullock, Jwana Ribeiro da Silva, Dermot Ryan About the author: This research was conducted by Jwana Ribeiro da Silva, Team Member of Association Management Division, K.I.T. Group GmbH, Berlin, Germany. K.I.T. Group GmbH Association & Conference Management Kurfürstendamm 71 10709 Berlin, Germany Email: sustainability@kit-group.org www.kit-group.org © Copyright 2019 by K.I.T. Group - Copyright Notice All contents of this [INTERNET OFFER / BOOK / WORKS], in particular texts, photographs and graphics, are protected by copyright. Any use is only after the written consent of K.I.T. Group allowed. 10
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