WORKING DRAFT GC2018 benefits - V.21 June 2018 - City of Gold Coast
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2 CONTENTS City Benefits Catalogue 5 Project Links to City Benefits 7 Gold Coast Health and Knowledge Precinct 12 Commonwealth Games Village 14 Study Gold Coast 16 Business, Trade and Investment 18 Private Sector Investment in the City 20 High Performance Sport Attrraction 22 Beach Nourishment 24 Digital City 26 Spatial Information Sharing 28 Gold Coast Media Centre 30 City Reputation 32 City Presentation 34 Commonwealth Walkway 356 Arts and Culture Program 38 Village Roadshow Soundstage 9 40 Gateway Public Art 42 Public Art Commission – The Commonwealth Star 44 Yimbun and Muyum Art Project 46 Elite Cricket - Metricon Stadium 48 Kurrawa Terrace 50 Visitor Servicing 52 Be My Guest 54 Inclusive and Accessible Tourism 56 Food Waste Recycling Trial 58 Travel Behaviour Change 60 Safety Camera Network 62 Joint Emergency Services Coordination Centre 64 Eat Safe Gold Coast 66 Active Transport Infrastructure 68 Gold Coast Light Rail Stage 2 70 City of Gold Coast Volunteer Program 72 City Road Infrastructure 74 Gold Coast Aquatic Centre 76 Broadbeach Bowls Club 78 Broadwater Parklands Stage 3 80 The GC2018 Mangrove Deck 82 Gold Coast Sports Precinct 84 Coomera Indoor Sports Centre 86 Gold Coast Squash Centre 88 Gold Coast Cycle Centre 90 Gold Coast Hockey Centre 92
4 INTRODUCTION The Opportunity From 4-15 April 2018, the Gold Coast 2018 Commonwealth Games showcased 11 days of world class sporting competition. The XXI Commonwealth Games was the first large-scale multi-sport spectacle to be hosted in Australia for over a decade and the first in a regional city. GC2018 was our once-in-a-generation opportunity to embrace the excitement, enthusiasm and community interest in the Commonwealth Games. But the Commonwealth Games was about more than a world-class sporting competition. Through the Games, the Commonwealth Games Federation aimed to: “... attract and build on public, private and social partnerships that widely benefit Commonwealth athletes, sports and communities.” GC2018 Partners [Australian Government, Queensland Government, City of Gold Coast (City) and the Gold Coast 2018 Commonwealth Games Corporation (GOLDOC)] worked together to ensure the Gold Coast, Queensland and Australia were set to experience an economic and social uplift through activities such as: • venue and infrastructure development • precinct improvements around key venues • improved skills and opportunities for business • international competition for our Australian athletes • increased tourism and event attraction • community celebrations. TRIPLE BOTTOM LINE ECONOMIC ENVIRONMENTAL SOCIAL Economic uplift Protection of the natural Engaged, inclusive Each project has been reviewed in line with a comprehensive environment and accessible community approach to sustainability to ascertain the potential quantitative and qualitative benefit measures. Job creation Recognition and promotion Citizenship – volunteering, I community pride Avoided cost of the city’s natural environment City reputation Healthy and safe community Reduce pollution City productivity Enhance resident and guest experience Reduce waste generation Diversify economy
5 CITY BENEFITS CATALOGUE A1B1 The Gold Coast Health & Knowledge Precinct will facilitate city B A1S4 Our city’s international profile will increase so we attract more visitors, trade S transformation into a diversified knowledge based economy and investment A1B2 B A1S5 GC2018 will boost the economic value of events in the city before and after S We attract more international students to the city the Games A1B3 B A1S6 S GC2018 provides an economic return to the city The Gold Coast is recognized as a premier event destination A1B4 B A1S7 S We experience an increase in employment in the city GC2018 inspires greater levels of customer service on the Gold Coast A1B5 B A1S8 S We retain and protect our enduring natural assets Our sport and recreation industry is sustainable A1S1 S * A1S9 S The city’s reputation is enhanced We are a digital city A1S2 S A1U1 U We build our cultural sector Businesses are provided with new skills and training opportunities A1S3 S A1U2 U GC2018 infrastructure provides an economic return to the city We have a reduction in waste to landfill City Benefits were agreed by the City of Gold Coast Executive Leadership Team: September 2015 • A1S9 – New benefit endorsed by PCG: July 2016
6 CITY BENEFITS CATALOGUE A2B1 As Gold Coasters, we are engaged citizens who advocate for our city B A2S1 We accelerate travel behavioral change, getting people out of their S cars T A RG E T A2S2 Our Gold Coast community are healthier and happier S B Breakthrough – A level of benefit only achieved through innovations commensurate with leading international practice S Stretch – An achievable level of benefit that is a significant improvement A2S3 We are a safe city S on business as usual. U Business as Usual – The level of benefit that you would expect from the A2S4 We have more options for active travel and public transport S delivering of the event. A2S5 We have an increase in volunteer participation and retention S A2U1 Our community and visitors can enjoy the use of GC2018 infrastructure U
7 PROJECT LINKS TO CITY BENEFITS A1B1 A1B2 A1B3 A1B4 A1B5 A1S1 A1S2 A1S3 A1S4 A1S5 A1S6 A1S7 A1S8 A1S9 A1U1 A1U2 A2B1 A2S1 A2S2 A2S3 A2S4 A2S5 A2U1 Health & Knowledge Precinct ♦ • • • • • Commonwealth Games Village ♦ • • • • • • • Study Gold Coast ♦ • • • • Business Trade & Investment • • • ♦ Private Sector Investment • ♦ • • High Performance Sport Attraction • ♦ • ♦ Beach Nourishment ♦ Digital City Outcomes • • • • • • • ♦ • Spatial Information Sharing • • • ♦ Gold Coast Media Centre • • • ♦ • • City Reputation • ♦ • • City Presentation ♦ • • Commonwealth Walkway • ♦ • • • City Arts and Culture Program • • ♦ • Village Roadshow Sound Stage 9 • • • ♦ • • • Gateway Public Art • ♦ • Commonwealth Star • ♦ • Yimbun & Muyum Art Project • ♦ • Elite Cricket – Metricon Stadium • • • ♦ • • • • • Kurrawa Terrace • • • • ♦ • Visitor Servicing • • • • • ♦ • • Be My Guest • • • • • ♦ • • Inclusive and Accessible Tourism • • • ♦ • Food Waste Recycling Trial • • ♦ Travel Behaviour Change • • • ♦ • Safety Camera Network • • • ♦ Joint Emergency Services Coordination Centre • • • • ♦ Eat Safe Gold Coast • • • ♦ • Active Transport Infrastructure • • • ♦ Gold Coast Light Rail Stage 2 • • • • • • ♦ City of Gold Coast Volunteer Program • • • ♦ ♦ Primary benefit alignment • Secondary benefit alignment
8 PROJECT LINKS TO CITY BENEFITS A1B1 A1B2 A1B3 A1B4 A1B5 A1S1 A1S2 A1S3 A1S4 A1S5 A1S6 A1S7 A1S8 A1S9 A1U1 A1U2 A2B1 A2S1 A2S2 A2S3 A2S4 A2S5 A2U1 Road Infrastructure • • • • ♦ Gold Coast Aquatic Centre • • • • • • ♦ Broadbeach Bowls Club • • • • • • ♦ Broadwater Parklands Stage 3 • • • ♦ The GC2018 Mangrove Deck • • • ♦ Gold Coast Sports Precinct • • • • • • ♦ Coomera Indoor Sports Centre • • • • • • ♦ Gold Coast Squash Centre • • • • • • ♦ Gold Coast Cycle Centre • • • • • • ♦ Gold Coast Hockey Centre • • • • • • ♦ ♦ Primary benefit alignment • Secondary benefit alignment
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12 GOLD COAST HEALTH AND KNOWLEDGE PRECINCT The Gold Coast Health and Knowledge Precinct (GCHKP) was the marquee Gold Coast 2018 Knowledge-based industry attraction and incubation is critical to the city, region and the State’s long- Commonwealth Games (GC2018) legacy project and was set up to reshape the city’s economy and term economic sustainability. The subsequent collaborative investment will accelerate the creation of redefine the Gold Coast’s future. jobs, attract a talented workforce and provide recognition of the city’s thought leaders and innovators. The 200-hectare precinct located at Parklands in Southport encompassed over $5 billion in The Village accommodated 6,600 athletes and team officials in the lead up to and during GC2018. The infrastructure development, including the $1.76 billion Gold Coast University Hospital, Griffith University, development includes a new permanent mixed-use residential community for more than 1200 dwellings Gold Coast Private Hospital, $550 million Commonwealth Games Village, Gold Coast Light Rail (G:link) and another 9.5 hectares of development ready land to support future knowledge based businesses. and major road upgrades. After GC2018, the precinct will become a vibrant mixed-use community with 9200 jobs already linked to Designed to encourage collaboration between our allied health facilities and research institutions, to the site and the potential for over 11,000 more. Construction of the Commonwealth Games Village was foster an entrepreneurial ethos and attract internationally recognised researchers, the precinct currently completed in October 2017. New commercial development within the precinct will start in early 2019. enables university students and staff to train, interact and research in a modern, cutting-edge The Commonwealth Games Village was the catalyst for accelerating the long-term vision for the Health environment. The Gold Coast University Hospital and Gold Coast Private Hospital (adjacent to the and Knowledge Precinct. expanding Griffith University campus) are already encouraging research and development, facilitating technology commercialisation and attracting skilled workers. It is assumed the parklands PDA 9.5ha greenfield land is fully built out by 2026. BREAKTHROUGH BENEFIT: FACILITATE THE CITY’S TRANSFORMATION INTO A DIVERSIFIED KNOWLEDGE BASED ECONOMY Economic uplift Job creation Diversify economy* Stronger partnerships Stronger partnerships between City of Increase in Gross Regional Increase in jobs in Growth in the knowledge BENEFIT MEASURE Gold Coast, Griffith University and Product per capita knowledge economy economy Gold Coast Health Service 2019 - $51,488 GRP / capita 4,800 jobs created 26,242 TARGET in less vulnerable industry 2023 - $55,281 GRP / capita by 2026 Formalised partnership between sectors by 2026 CoGC, GU, GCH and QLD Gov by 2017 9,200 jobs created REALISATION 2015 - $48,559 GRP / capita Establishment of a precinct delivery as at June 2016 team by 2017 *Contributes to corporate risk mitigation
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14 COMMONWEALTH GAMES VILLAGE The Gold Coast 2018 Commonwealth Games Village was home for 6600 athletes and officials during The residential development was supported by a 5840 square metre retail precinct consisting of a their stay on the Gold Coast in April 2018. supermarket and 17 retail and dining outlets. The redevelopment of the 29 hectare ‘Parklands’ site for the GC2018 Games Village was one of the The construction project was completed in October 2017 to allow for the Games Village fit-out with most significant urban projects ever undertaken on the Gold Coast. permanent residential tenancy for approximately 2500 people expected from January 2019. Centrally located in the Gold Coast Health and Knowledge Precinct, the Games Village is a The development of the Parkland site was the catalyst for accelerating the long term vision for the Gold contemporary mixed-use development that delivered a broad range of new public infrastructure as a Coast Health and Knowledge precinct. There were also a range of shorter term benefits directly legacy, including a seven hectare regional park with recycled water irrigation, regional storm-water associated with the construction project, including local supplier contracts and associated economic systems, new roads, upgraded regional waste water trunk infrastructure, future development lots, uplift, local jobs generation, sustainable construction practices and indigenous employment and training Village Heart urban plaza and ‘state-of-the-art’ telecommunications infrastructure. The development opportunities. also targeted high standard environmental and accessibility outcomes. The Commonwealth Games Village was a new project that was enabled by GC2018. Built at a cost of approximately $550 million the project consisted of 1252 dwellings configured in 18 apartment buildings and 82 townhouses. STRETCH BENEFIT: FACILITATE THE CITY’S TRANSFORMATION INTO A DIVERSIFIED KNOWLEDGE BASED ECONOMY Economic uplift Job creation Protection of the Natural Reduced Pollution and Waste Engaged, inclusive and Environment accessible community Enhanced equitable access and Contract numbers and values An increase in employment Maintain or increase in Reduce construction waste to BENEFIT MEASURE Indigenous employment & awarded to local business during construction EnviroDevelopment rating landfill training 60% of construction waste Majority of contracts let to diverted from landfill Enhanced equitable access and 5,093 total jobs EnviroDevelopment TARGET maximise local industry 20,000+ kilolitres of recycled Indigenous employment & (1,619 direct & 3,474 indirect) 6 Leaf participation water used instead of potable training water /annum 52% of games village contracts awarded to 56 Gold Coast EnviroDevelopment 6 Leaf companies valued at $158 million Liveable Housing Design - Gold 90% of construction waste Level (6 Leaf - Ecosystems, Waste, REALISATION 41% of contracts awarded to 49 Community, Materials, Energy & Waste) recycled 16,105 tonnes (as at Indigenous impacts – 15 SEQ companies (exc. Gold April 2017) businesses, 128 jobs & 8063 (6 Star green star rating Coast) valued at $178.3 million as at April 2017) hours of training (April 2017). (as at April 2017) AWARDS Gold Coast Urban Design Awards – Excellence in design 2017 / Helen Josephson award for urban design leadership 2017 Queensland State Government / Australian Urban Design Awards – Minister award for urban design 2017
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16 STUDY GOLD COAST The Gold Coast is establishing an international reputation as an education city, with education and domestically and internationally. Study Gold Coast’s strategic plan (2016-2020), strategy three, training providers offering a world-class education alongside the Gold Coast’s enviable lifestyle. The highlights three key initiatives resulting from the GC2018 opportunity. City of Gold Coast is partnering with education provider Study Gold Coast, Queensland Government, • Targeting media from Commonwealth Nations to ‘tell a new Gold Coast story’ focused on Australian Government, business and industry to invest in an enduring education and workforce legacy education and training opportunities in the city. This was supported in the lead up to the Games beyond the Gold Coast 2018 Commonwealth Games (GC2018). by familiarisations, collateral and stories for relevant media outlets The education and training sector contributed approximately $1.4 billion to the Gold Coast economy in • Inspiring local Gold Coast high school students, (year 11), through an incentivised study and 2014-15 and includes three universities, TAFE Queensland Gold Coast and a large number of private volunteer program. Over the next three years, one thousand students will be able to complete vocational and English language colleges. Employment in the Gold Coast education sector grew 10 per their tertiary studies on the Gold Coast while gaining work experience in areas such as cent per annum in the previous three years from 18,900 people in 2013 to 24,500 in 2016. hospitality, sports management and event management, leveraging from their training as a GC2018 volunteer where they gained invaluable work experience during the Commonwealth The Gold Coast’s universities include Griffith University (official GC2018 partner), Bond University and Games. Southern Cross University. • Enabling Study Gold Coast member institutions with the option to offer students from Study Gold Coast is membership based and represented by a Committee, chaired by former Commonwealth Nations the opportunity to study on the Gold Coast during the Commonwealth Queensland Premier Rob Borbidge AO. Institutional members include Southern Cross University, Games, be appointed student ambassadors and enjoy a unique Gold Coast experience during Griffith University, Bond University and TAFE Queensland Gold Coast. Study Gold Coast aims to their stay. position the Gold Coast’s education and training sector as one of the city’s fundamental economic Study Gold Coast Program has been enhanced because of GC2018. pillars. As the peak industry body, it promotes and unites the industry, growing student numbers BREAKTHROUGH BENEFIT: WE ATTRACT MORE INTERNATIONAL STUDENTS TO THE CITY Economic uplift Job creation Diversify economy* City Reputation Increase the overall contribution Increase international students Increase employment in “City Ranking” improvement in BENEFIT MEASURE of the education and training on the Gold Coast education and training sector Reptrak Reputation Report sector 34,185 international students 41,300 jobs in education and Growth at or above the national Increase in international TARGET by 2024 training sector by 2024 average reputation ranking Reptrak rating in 2014 19,185 international students 24,500 jobs in education and $1.4 billion value-add in 2015 43 out of 100 REALISATION in 2014 training sector in 2016 To be re-measured in 2017 and 2020 *Contributes to corporate risk mitigation
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18 BUSINESS, TRADE AND INVESTMENT The Gold Coast 2018 Commonwealth Games (GC2018) Business, Trade and Investment Program around the world and provide a platform for the city to raise its global profile and reposition its reputation (GC2018 BTIP) focused on maximising the business opportunities available as a result of the GC2018, from a tourist destination to one that is innovative and forward thinking. including investment attraction, procurement, supply chain engagement, business development, skills Trade and Investment Program development, export and trade and partnership collaboration through a range of initiatives. The Trade and Investment Program leveraged trade and investment opportunities for the city before, Three key sub-programs contributed to ensuring opportunities to leverage GC2018 were maximised: during and after GC2018. This was achieved through a targeted inbound and outbound mission Procurement and Business Development Program program based around business and industries where the Gold Coast has a significant competitive advantage, specific supply chain needs and where investment opportunities are apparent. Key The primary purpose of the Procurement and Business Development Program was to increase local programs included Gold Coast House hosting space and Gold Coast Showcasing Program. business participation in GC2018 related procurement opportunities by building business capacity, shortening supply chains and creating awareness of opportunities. An International Plan also formed a key component of this program and outlined inbound and outbound activities to assist Gold Coast companies to develop and enter new markets to generate export sales as Mayor’s Business Reception well as identifying opportunities for inward investment. In the lead up to GC2018 a strategic approach to The Mayor’s Business Reception hosted by Mayor Tom Tate included attendance from Councilors, Commonwealth Nations was taken, specifically targeting UK, India, Canada, Singapore, Malaysia and senior Council executives, city business leaders and VIP games guests at an iconic Gold Coast PNG. destination. The purpose of the event was to welcome senior business and Government leaders from The Business Trade and Investment Program has been enhanced because of GC2018. BREAKTHROUGH BENEFIT: GC2018 PROVIDES AN ECONOMIC RETURN TO THE CITY Economic uplift Economic uplift Economic uplift City Reputation City reputation CoGC contracts awarded to local GC2018 contracts awarded to Reptrak ranking for ‘Favorable BENEFIT MEASURE Value of exports businesses local business Environment for Business’ 80% of CoGC contract awarded Maintain the value of GC2018 Double the Gold Coast export TARGET contracts awarded to local Increase ranking base by 2023 to local business by 2018 Increased international business investment from Commonwealth Nations Reptrak rating in 2014 June 2016 - 76% of CoGC Aus 13 of 16 $1.8 billion in 2012 43.6% of GC2018 contract REALISATION contracts awarded to local values awarded to local business G8 49 of 100 $1.9 billion in 2014 business as at August 2016 To be re-measured in 2017 and 2020
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20 PRIVATE SECTOR INVESTMENT IN THE CITY The benefits from the Gold Coast 2018 Commonwealth Games (GC2018) will be realised Jupiters Hotel and Casino). Now completed, a six-star tower hotel forms part of the precinct’s citywide for years to come, with private sector works contributing significant investment prior to transformation which also included the refurbishment of the property’s existing facilities ahead and post GC2018. of the 2018 Commonwealth Games. Sunland Group, one of the Gold Coast’s largest developers, currently has more than $3 billion of The $1 billion Empire Industrial Estate is under construction and being positioned as a major development in the pipeline for the Gold Coast post GC2018, including the $1.1 billion Lakeview hub of activity at the Yatala Enterprise area, the city’s industrial engine room. The new 127 project on Bermuda Street, the $700 million Greenmount Resort development and $200 million hectare industrial hub will ultimately comprise approximately 250 buildings and provide up to Hedges Avenue tower. 5000 new jobs. Other developments in the Gold Coast pipeline include: The Gold Coast’s retail offering was expanded ahead of GC2018, with Pacific Fair and Robina Town Centre both receiving an extensive redevelopment, attracting a new standard of retail • $1.2 billion Spirit Tower at Surfers Paradise by Forise offering to the city. Works have begun on Coomera Town Centre, a $1 billion shopping • Orion Tower at Surfers Paradise by Melbourne based developer Orion precinct, to be constructed over the next 20 years. Once complete the Centre will be one of the • Imperial Square, a four-tower development in Surfers Paradise by Sydney based city’s largest shopping complexes. developer Ralan. • $1 billion Jewel, a three-tower development in Surfers Paradise by Wanda-Ridong. The Gold Coast Airport is preparing for a $300 million upgrade which is designed to double the Airport’s existing capacity to cope with an expected 16 million passengers annually by 2031. A multi-billion masterplan has been put in place for The Star Entertainment Group (formerly Construction has been postponed to commence post GC2018. STRETCH BENEFIT: GC2018 PROVIDES AN ECONOMIC RETURN TO THE CITY Economic Uplift Job Creation City Reputation City Reputation GDP related to construction Number of jobs in the Enhance city reputation BENEFIT MEASURE industry in the city construction industry Maintain GDP related to Maintain the number of jobs in Increase city ranking for TARGET construction industry post the construction industry post An improvement in Developer “Infrastructure” in Reptrak and Investor confidence in the GC2018 in the city GC2018 city. Reptrak rating in 2014 – 12th REALISATION Realisation post GC2018 Realisation post GC2018 To be re-measured in 2017 & 2020
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22 HIGH PERFORMANCE SPORT ATTRACTION The Gold Coast is already known as an active city and one of the best sport and recreation destinations In the lead up to GC2018, over 50 of the top athletes across five sports (swimming, athletics, beach in Australia. The Gold Coast 2018 Commonwealth Games (GC2018) provided a leveraging opportunity volleyball, boxing, lawn bowls) from Oceania participated in three training camps (2016, 2017 and 2018) for the City to expand its sport attraction program and generate increased trade and investment on the Gold Coast. Athletes had the opportunity to train at some of the Gold Coast’s elite sporting outcomes for the local sport industry. venues and work with Griffith University to undergo sport science testing and analysis. This has been achieved through a number of initiatives: Canada Athletics, Canada Swimming, New Zealand Bowls, Northern Ireland Athletics, Northern Island Swimming, India Athletics, India Basketball, Sri Lanka Athletics, Sri Lanka Swimming, India Bowls and Attraction of national and international peak sporting bodies to set up a presence in the city; Singapore Swimming conducted training camps in the lead-up to GC2018. Most recently, the City has attracted four new peak sporting organisations to relocate to the Gold Coast: Coordination of inbound mission programs to showcase the city to relevant sporting teams, event • Squash Australia coordinators, sports businesses and supply chain opportunities. This included showcasing the city’s • Triathlon Australia sport capability in areas such as manufacturing, sport infrastructure, design and construction and event • Mountain Bike Australia management. • Federation of International Basketball Association (FIBA) Oceania Developing and implementing sports diplomacy initiatives in developing nations such as Papua New Squash Australia has relocated to the Gold Coast post GC2018, with the GC2018 squash courts Guinea, (PNG), to develop opportunities in grass roots and elite sporting programs relocated to the Carrara Indoor Stadium, to become the home of squash in Australia. In November 2017, 30 athletes, including the male and female captains from each of PNG’s sporting Negotiations with other sporting bodies are ongoing teams attended a training and leadership camp on the Gold Coast. Initiatives such as these were instrumental in demonstrating how sport can positively impact communities and economies. The City’s Attraction of high performance sporting teams for Gold Coast based training camps and acclimatisation relationship with PNG, established in 2015, has attracted 25 training camps to the Gold Coast. programs. Since the implementation of the Gold Coast Sport Plan (2013-2023), over 227 sporting initiatives have been attracted to the city, including state and national championships, exhibition GC2018 provided the opportunity for the City to enhance its sport attraction program. matches and elite training camps. STRETCH BENEFIT: GC2018 INFRASTRUCTURE PROVIDES AN ECONOMIC RETURN TO THE CITY Economic uplift Economic uplift Economic uplift City reputation City reputation Increase city rating Increase in the number of high Attract high performance Attract peak sporting Stronger partnerships BENEFIT MEASURE in Sport Business performance teams training on sporting events to the city organisations to relocate the city formed between Gold Coast “Ultimate Sport City” Awards the Gold Coast and developing Commonwealth nations through sport diplomacy 2014 Pan Pacific Swimming Top ten by 2018 activities TARGET Sudirman Cup ($10mil) 1 peak sporting organization / 16 teams by 2018 year Win Best Extra Small City – World Parachute Championships ($5mil) Ultimate Sport City MOU between CoGC & PNG 2018 ITU World Triathlon ($16 mil) FIBA Oceania – 2015 Mountain Bike Australia - 2015 th 2014 – 13 teams Deliver Trade 2018 – 15 in April 2016 2015 – 27 teams Commonwealth House Sports REALISATION 2020 World Bowls Champion ($8.5mil) Triathlon Australia - 2016 Squash Australia - 2018 Best new comer in April 2016 2016 – 15 teams Forums – initiate diplomacy Aust Open Lawn Bowls ($6 mil/year) 2017 – 15 teams opportunities
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24 BEACH NOURISHMENT The Beach Nourishment for the Northern Beaches and Palm Beach Shoreline Project is focused on The City experienced a succession of intense storms between May 2009 and 2013; our northern mass sand nourishment of vulnerable sections of the coastline between Palm Beach and Main Beach. beaches have not, through natural process, been able to replenish the volume of sand to buffer against The Gold Coast’s tourism industry attracts some 12.5 million visitors each year and generates more a succession of future storm events and the impacts of coastal erosion. Much of the sand across the than $5 billion in visitor expenditure annually for the city. Our 52 kilometres of beaches, 27 of them active beach profile has moved offshore to form storm sand bars. As a result there has been patrolled, are an integral part of the city’s tourism product and are assets much loved and utilized by the insufficient sand in the dune systems to protect infrastructure, support beach access and enable city’s residents. In many ways our beaches help define the Gold Coast lifestyle. Our beaches are also recreation. utilised as venue locations for a large number of the events held in the city. In August 2017 an extensive replenishment program was undertaken to increase beach sand volumes Gold Coast beaches and foreshore extending from Palm Beach to Main Beach remain vulnerable to to provide adequate buffers to mitigate future coastal erosion and to ensure we protected public and damage caused by large storm events, or periods of successive high energy ocean swells. Coastal private property. This was achieved through large scale offshore dredging and subsequent placement erosion is a major risk not only to our beach lifestyle and infrastructure, but for the City’s tourism along vulnerable sections of the coastline which will significantly increase beach profiles from Palm economy and reputation. This was particularly important during the Gold Coast 2018 Commonwealth Beach to the Gold Coast Seaway. This was successfully completed in October 2017. Games (GC2018). To ensure we retain and protect our enduring natural coastal assets these works were accelerated because of GC2018. BREAKTHROUGH BENEFIT: WE RETAIN AND PROTECT OUR ENDURING NATURAL ASSETS City reputation City reputation Enhance resident and guest Healthy and safe community experience Improvement in “Appealing BENEFIT MEASURE Experiences” in Reptrak Enhance city reputation Reputation Report Improve visitor sentiment survey TARGET Increase in ranking A safe beach environment with a results over baseline Our beaches and dunes are balance of sand for walking, managed to protect public property playing and relaxing 2014 – Aus 5 of 16 2014 – G8 50 of 100 Realisation will occur post REALISATION To be re-measured in GC2018 2017 and 2020
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26 DIGITAL CITY As the Gold Coast 2018 Commonwealth Games (GC2018) approached, the City brought forward a The City’s investment in very high-speed fibre optic networks enabled collaboration with the number of planned investments that supported hosting a great Games as well as driving the future Department of Transport and Main Roads, Queensland Police Service, GOLDOC, Office of growth and evolution of the city. Commonwealth Games and utility providers to deliver a state-of-the-art CCTV and security system. Running on the City owned dedicated high speed fibre-optic network, the system The City’s Digital City Program delivered upgraded communications infrastructure, increased service provided unparalleled CCTV and security coverage to protect athletes, visitors and the capability and new business growth opportunities, whilst also delivering cost savings and potential community. In addition, the network supported transport and logistics management through future revenues. Practical examples of this included: route monitoring, and real-time information about incidents and congestion hotspots. Following • providing real-time information to the public in the event of natural disasters GC2018 some of the optical fibre network will be used to establish fast broadband services in key • enhanced crowd management for major events locations across the city. • enhanced public safety through integration of CCTV, pedestrian monitoring and travel patterns The City also developed global standard data management architecture. Designed to manage huge volumes of data in real-time, the architecture also provided data management support for • enhanced broadband capacity across the city to support local businesses Games partners as required. • advanced data analytics to forecast and plan for city growth • automation across core operational networks, including water and waste. STRETCH BENEFIT: WE ARE A DIGITAL CITY Economic uplift City reputation Healthy and safe community Healthy and safe community High internet speeds in key Number of open/big data projects Expansion of high-definition Precincts covered by real-time, BENEFIT MEASURE locations across the city delivered CCTV across key precincts integrated public safety systems Economic precincts of the City All identified entertainment have the fastest business More than six real-time big data All relevant CCTV cameras to be TARGET precincts covered by integrated internet service in Australia by projects delivered high-definition by 2018 public safety systems by 2020 2021 Average broadband speeds in High definition CCTV feeds Real-time alert systems in Real-time data analytics driving REALISATION nominated locations rank among available across all city operation based on advanced public services the highest in Australia operational centres analytics
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28 SPATIAL INFORMATION SHARING The Gold Coast 2018 Commonwealth Games (GC2018) highlighted opportunities to drive a The objectives of the spatial information sharing initiative included; collaborative approach to planned operational and capital works across the city, through an information sharing initiative. • Providing the spatial picture of GC2018 activities. • Minimised conflicts and overlaps in planning activities and identify gaps Information sharing across our partners improved outcomes for the community through more • Improved data governance & reduce duplication effort coordinated services and increased operational efficiency. • Increased data visibility and use City of Gold Coast is committed to improving community outcomes, and achieving more • Decreased operational risk and uncertainty coordinated services through inter-agency collaboration involving information sharing. GC2018 • Efficiencies in the delivery of City services was the catalyst in forming partnerships and information sharing agreements between; • Support for future events • Improved inter-agency information sharing for Local Disaster Coordination Centre (LDCC) • City of Gold Coast • Queensland Police Service A cloud-based, Software as a Service (SaaS) solution was implemented by all GC2018 partners to • Department of Transport & Main Roads facilitate spatial information sharing. This system architecture was used for the first time in planning and • Queensland Fire and Emergency Services delivery of GC2018. The intention is to continue to use the collaboration post games to facilitate efficient information sharing. • Public Utility Providers • GOLDOC Information sharing initiative was a new project that was enabled by GC2018. This enabled each organisation to share and see real-time spatial information from other organisations. This was not previously possible. STRETCH BENEFIT: WE ARE A DIGITAL CITY Economic uplift City reputation City productivity Healthy and safe community BENEFIT MEASURE Enhanced response and recovery Stronger collaboration formed Operational savings through plan during natural disaster events Limit community disruption via between the City, public utility TARGET through accessing live data across improved planning and efficiency informed decision making providers and other government all local disaster management agencies group agencies REALISATION
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30 GOLD COAST MEDIA CENTRE The Gold Coast Media Centre was a central base during the Gold Coast Commonwealth Games profile of the Gold Coast and Queensland, helped transform the city’s image and reputation, inspired (GC2018) for the world’s media to report on GC2018 and capture global attention. the community and attracted investment, major events and tourism to the region. The Gold Coast Media Centre ensured the Gold Coast’s pristine natural environment was positioned as a point of Located in Broadbeach, the Gold Coast Media Centre included a physical central base and an online difference during GC2018’s global coverage. hub, filming locations, media engagement program, specially developed content, events and services. Conservatively, the project was estimated to deliver a 400 per cent return on its $3.27 million dollar The project was a joint partnership between the City of Gold Coast, Queensland Government, Gold investment with benefits expected across tourism, events, trade and investment for the Gold Coast, Coast Tourism, Tourism and Events Queensland, Tourism Australia, and Trade and Investment Queensland and Australia. Queensland. GC2018 presented a unique opportunity to engage media to generate global coverage that raised the The Gold Coast Media Centre was a new project that was identified to support GC2018. STRETCH BENEFIT: THE CITY’S REPUTATION IS ENHANCED Economic uplift Economic uplift City reputation City reputation City reputation Increase international visitors BENEFIT MEASURE Increase international visitors Increase in global media reach Enhance city reputation Enhance city reputation expenditure $1.5 billion spent on the Gold $12.7 million media value 14,000,000 nights by Improve visitor sentiment survey TARGET Coast by international visitors by resulting four-fold return on High media download of content international visitors by 2020 results over baseline 2020 investment $957 million spent by 8.7 million nights by international international visitors on the Gold visitors in 2014 Coast in 2014 Realisation will occur post Realisation will occur post Realisation will occur post REALISATION 9.8 million nights by international $1.2 billion spent by international GC2018 GC2018 GC2018 visitors in 2016 visitors on the Gold Coast in 2016
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32 CITY REPUTATION The way in which the Gold Coast was positioned and presented during the Gold Coast 2018 • Legacy benefits Commonwealth Games, (GC2018), provided a unique opportunity to drive significant reputational • Tourism promotions change for the city. It was the chance to set a new tone for how we present the city to the outside world • Education promotions – to make first impressions; change minds; and make Gold Coasters proud. • Guest experiences (Be My Guest) • Sport and event marketing All partners played a role in how we positioned the Gold Coast during GC2018. How we collectively promoted the destination through GC2018 determined our impact on creating a lasting global reputation Our vision was to position the Gold Coast as a world-class brand and transition the Gold Coast as a city for the city. known for tourism to an emerging global city. The following activity contributed to city reputation: GC2018 was the opportunity to create the greatest leap in reputation the Gold Coast has ever seen and provided the catalyst for the Gold Coast to leverage off its positive reputation and to drive investment • GC2018 ticket sales outcomes for the Gold Coast. Post GC2018, the City, in partnership with Tourism and Events • Mascot appearances Queensland, will deliver a sport marketing campaign to cement the city’s position as a leading sport city • Queens Baton Relay and attract major events to the destination. • GC2018 city marketing campaign • Trade and Investment Program The City Reputation Project has been enhanced because of GC2018. STRETCH BENEFIT: THE CITY’S REPUTATION IS ENHANCED Economic uplift Economic uplift Economic uplift Economic uplift Increase in Gold Coast Reptrak International and domestic Trade and investment program BENEFIT MEASURE Digital campaign reach score exposure (GC2018 & QBR) exposure Reach more than 10 million Reach more than 1 million people 100% increase in website TARGET 3 – 5 point increase by 2020 people through campaign activity, through campaign activity, with a visitation from key markets with a promotional value of x promotional value of x REALISATION Measured in 2017 and 2020 Measured in April 2018 Measured in April 2018 Measured in April 2018
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34 CITY PRESENTATION The City Presentation program of work aimed to ensure public domains within the key Gold Coast 2018 contribute to shaded walkways in the main vicinity of Broadbeach, Southport and Surfers Paradise. Commonwealth Games (GC2018), precincts of Southport, Surfers Paradise and Broadbeach were safe These early works gave trees the required time to establish and grow prior to the Games. The tree and presented to a high standard. planting program was an existing program of works that was enhanced to leverage the GC2018 opportunity. These projects improved the appearance, overall safety, and aesthetics of the urban precincts and public domains within the City. They delivered new or accelerated infrastructure to support GC2018 Lighting (Sundale Bridge and Appel Park) - The $150,000 investment into festoon string lighting and provided a community legacy for the City after GC2018 for future city events. The following helped activate and decorate the area for vibrant night time use. These lights supported city wide projects made up the City Presentation Program of works. improvements for Christmas and event lighting. These works were accelerated by five years because of GC2018. Broadbeach Mall - The $1.2 million revitalization of Broadbeach Mall included improvements to ground surfacing, vegetation, street furniture and smart poles banners. During GC2018 Broadbeach Mall Banner Booking System - The city supports a large number of banners attached to public lighting played an important role as a “live street” to move people between transport, sport venues and poles to assist in place branding and event promotion. Located on city roads, pathways and parks a Broadbeach Festival 2018. These works were accelerated by five years because of GC2018. new policy and a pilot banner booking system was established and trialed as a pilot through the Commonwealth Games Unit until 30 June 2018. The new system supports a coordinated approach to Southport Mall - The $1.7 million revitalization of Southport Mall included new road surfacing, the management of banners across the city and will marry in with the city’s growing events portfolio. pavements, smart poles, street furniture, bike racks and banners. The objective was to strengthen the The city currently has approximately 400 banner poles that will be booked via this system. This is a connection between light rail and the Broadwater Parklands and provide quality public realm to support new initiative that has been enabled by GC2018. the city’s CBD ambitions. During GC2018 Southport Mall played an important role as a “live street” to move people between transport, sports venues and Chinatown. These works were accelerated by five Moveable Furniture - The $30,000 investment into movable chairs and tables for city parks helped years because of GC2018. support GC2018 activation and will have ongoing usage at future events in parks and malls across the city. Tree Planting - The $200,000 investment in street and park tree planting was carried out in 2014 to STRETCH BENEFIT: THE CITY’S REPUTATION IS ENHANCED City reputation Healthy and safe community Enhance resident and guest experience Improved rating for ‘Safe Environment for Visitors and Increase in the perception of BENEFIT MEASURE Residents’ in Reptrak safety Reputational Report Increase city ranking Reptrak An increase in the perception of TARGET Improved public amenity “Safety” safety th 2016 – 88% of residents had an Reptrak rating in 2014 – 13 average, strong and very strong REALISATION To be re-measured 2017 & 2020 sense of safety in their neighborhood
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36 COMMONWEALTH WALKWAY With the Gold Coast proudly hosting the Gold Coast 2018 Commonwealth Games (GC2018), the City’s Customer Service Centre and they will receive a Commonwealth Walkway Certificate of Commonwealth Walkway was another exciting legacy for our city that will continue to be enjoyed by Achievement. both locals and visitors alike. Highlights of the walkway include the Gold Coast Aquatic Centre, the Stafford bikini sign, the Les The Commonwealth Walkway takes walkers on a fascinating tour of our beautiful city, beginning and Rogers Memorial Sanctuary, Chevron Island Bridge and St Margaret’s Chapel. ending at two of our important civic locations, and in between visiting both historic and scenic sites. The The walkway is the first of its kind outside the UK and was created in partnership by the City of Gold tour takes walkers past points of interest while enjoying some of the City’s most spectacular scenery Coast and The Outdoor Trust, who have delivered similar walkway projects across the world, based on and waterside locations. The 10km Commonwealth Walkway offers an insight into the heritage of the the Queen’s Walkway in Windsor, opened in 2016 to celebrate Her Majesty. Gold Coast, starting at Southport Chambers, Nerang Street and finishing at Evandale Council Chambers. The walkway promotes pride in the city as well as offering a challenging way to learn about the history of the Gold Coast. For many years to come, people of all ages will enjoy the Commonwealth Walkway The Commonwealth Walkway is a historic and scenic discovery trail, with walkers encouraged to at their own pace, whilst experiencing some of the great sites, and iconic locations, throughout our complete a passport along the way, based on 37 bronze markers posted along sections of the walk. coastal city. Each marker includes a piece of history on the city and inside the passport is a question about each location. Once walkers have answered all the questions, they present their completed passport at the The Commonwealth Walkway is a new project that was identified as a result of GC2018. STRETCH BENEFIT : THE CITY’S REPUTATION IS ENHANCED City reputation Citizenship – volunteering, Healthy and safe community community pride Percentage of community who feel BENEFIT MEASURE Enhance city reputation proud of the Gold Coast An increase in the percentage of the Improve visitor sentiment survey TARGET community who feel proud of the Gold Enables improved health of Gold results over baseline Coast Coast residents and guests In 2014 REALISATION Realisation will occur post GC2018 47% of residents feel 'very proud' 83.4% of residents feel 'some pride'
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38 ARTS AND CULTURE PROGRAM A vibrant Arts and Culture Program created an environment that encouraged local artists and creative • Uniting and igniting existing local festivals and practitioners through cultural partnerships and organisations to contribute to a memorable Gold Coast 2018 Commonwealth Games (GC2018). associations • Offering professional development for locals with emerging creative and cultural talent Through creativity and expressive energy, our artists across a range of creative industries engaged in • Working with the City’s brand team to add value to creative projects developing a diverse range of distinctly Gold Coast cultural offerings, such as stories, music, imagery • Maximising the economic benefit and outcomes for the city (e.g. cultural tourism) and artwork. It was important our local artists and organisations were well represented in the Arts and Cultural The Arts and Culture Program included a GC2018 Accelerated Cultural Development Action Plan which Program to maximise the professional development and industry building opportunities leveraging focused on: GC2018 presented. • Acknowledging the significance of GC2018 and creating a cultural legacy beyond 2018 The $8 million city investment in the Arts and Culture Program for GC2018 has enabled the Culture • Providing a unique and curated festival consisting of local, national and international content Strategy 2023 to be accelerated by three years. STRETCH BENEFIT: WE BUILD OUR CULTURAL SECTOR Economic uplift Job creation City reputation Engaged, inclusive and accessible community* An increase in the number of Increase GDP related to creative Increase in the number of people BENEFIT MEASURE Enhance city reputation people participating in arts and industries in the City employed in creative industries culture in the city An increase in regional GDP Increase city ranking in Reptrak TARGET related to creative industries in An increase from baseline An increase from baseline for ‘Appealing Experiences’ the City by 2023 th Reptrak rating in 2014 – 9 2768 people in 2014 REALISATION 2015 – $313.2m 2015 – 287,013 To be re-measured in 2017 & 2833 people in 2015 2020
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40 VILLAGE ROADSHOW SOUNDSTAGE 9 The Gold Coast now offers the largest sound stage in the southern hemisphere at the Village years and cements the Gold Coast as Australia’s premier film destination. With the addition of the Roadshow’s Oxenford studios. Designed with flexibility, the 4000m² ‘super stage’ is not only being used ‘super stage’, the city’s film and TV production facilities have been boosted even further. The $16.5 to film Hollywood block busters but it hosted the squash competition during the Gold Coast 2018 million super stage was jointly funded by GC2018 and Village Roadshow. Commonwealth Games (GC2018). During GC2018, the Village Roadshow Studios hosted squash, boxing and table tennis competitions Regarded as a world class filming destination, films produced at the Village Roadshow Studios have across several studio lots. The Sound Stage was completed in May 2016 and filming has already injected $1.8 billion into the Queensland economy since it opened in the 1980s, including big-budget commenced. Having this infrastructure is a key attraction to under taking large scale productions. films such as Disney’s Pirates of the Caribbean 5. Since the completion of the ‘Super stage’, Hollywood It is assumed two $100 million productions will be filmed at the Soundstage every three years over the films including Marvel’s Thor : Ragnarok and Warner Brothers Aquaman have utilised the facility. asset life of 40 years. These films alone have generated $200 million into the local economy and created over 1,350 jobs while shooting. There has been nine Hollywood productions to film on the Gold Coast in the past three The Village Roadshow Soundstage 9 is a new project that was enabled by GC2018. STRETCH BENEFIT: WE BUILD OUR CULTURAL SECTOR Economic uplift Economic uplift Job creation Increase in the value of film Increase in number of jobs BENEFIT MEASURE Increase value of film productions productions generated in the film industry $2.67 billion return on investment 500 additional jobs generated per TARGET for the super sound stage over its An increase each year year expected 40 year life $100 million generated by Thor 750 jobs generated by Thor production in 2016 production in 2016 REALISATION 2016 - $135 million $100 million generated by 600 jobs generated by Aquaman Aquaman in 2017 production in 2017
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42 GATEWAY PUBLIC ART The “Gateway Public Art” commission was a $3 million investment that aimed to ‘bookend’ the city with metres and reaches a maximum height of 11 metres. significant art installations. These installations heightened the GC2018 experience, as landmarks Together they created a sense of arrival and welcome for locals, visitors and GC2018 athletes, unique to the Gold Coast; they presented a welcoming navigational marker and were a signature for the regardless of whether they visited us from the north or south. City’s strengthening arts capabilities. Together with other tangible arts and cultural investments these public assets provide critical mass to Delivered before the Gold Coast 2018 Commonwealth Games (GC2018) this artwork enhanced the the emerging impact the arts and cultural sector is having on the Gold Coast landscape and economy. visitor experience to GC2018. Located on the two key highways running through the City, these entry statements are passed by over 200,000 vehicles per day and over 75 million vehicles per year. Key outcomes of the project were to; The winning submission, called “HI-LIGHTS” delivered a visually bold symbol of the Gold Coast. The • build on the arts and culture momentum in the city project features 101 modified highway lights poles and 296 lights, closely spaced at different heights. • facilitate a sense of arrival to the City whilst acting as a welcome landmark or beacon for The lights spell out the city’s name in the northern artwork and feature the letters “GC” at the southern residents, travelers and commuters on the Gold Coast site. • provide a visual experience appropriate to driving viewers which heightens the perception of The gateways will become an iconic ‘welcome’ to visitors and ‘welcome home’ for residents. Both transition through the gateway to the City artworks are located in highly visible areas, in the north in the centre median strip of the Pacific Highway • enhance the GC2018 and Gold Coast cultural experience and in the south near the airport on the Gold Coast Highway. The northern artwork stretches 100 The Gateway Public Art Commission was a new project that was enabled by GC2018. STRETCH BENEFIT: WE BUILD OUR CULTURAL SECTOR City reputation Enhance resident and guest Engaged, inclusive and experience accessible community* An increase in the number of BENEFIT MEASURE Enhance city reputation people participating in arts and culture in the city Increase city ranking in Reptrak Enhanced resident and guest TARGET An increase from baseline for culture experience Reptrak rating in 2014 – 9th REALISATION To be re-measured in 2017 & 2015 – 287,013 2020
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44 PUBLIC ART COMMISSION - THE COMMONWEALTH STAR The Gold Coast 2018 Commonwealth Games, (GC2018), provided a unique opportunity to commission Australian Artist Stuart Green was commissioned to deliver “All Eyes On Us – The Commonwealth an iconic public art outcome that celebrated the Games experience and provided a legacy of the Star”. The artwork is a colourful abstract and gestural expression inspired by a starting gun’s blast, GC2018 arts and cultural program to the City of Gold Coast. In October 2016, the Gold Coast 2018 tropical fruit, flowers and the stars. Commonwealth Games Corporation and the City of Gold Coast jointly funded the $531,000 public art The Artwork was installed on the Esplanade at Surfers Paradise immediately before GC2018. It is large investment. scale with a small footprint, providing visual impact without impeding pedestrian flow. Whilst there was The project artistically celebrated the GC2018 experience through the delivery of an iconic public art a strong connection to GC2018, the artwork is a sophisticated and enduring piece which will be a commission that transformed place, embraced the GC2018 event and was artistically inspired by sport. valuable asset to the City’s public art collection for many years to come. The artwork reflected and embodied the Commonwealth Game’s values of humanity, equity and All Eyes On Us – The Commonwealth Star was one of a number of arts and culture projects installed destiny, and delivered a meaningful public art legacy for the City into the future. across the city. Locals and visitors saw a very different Gold Coast, a city more mature in its cultural All Eyes On Us – The Commonwealth Star featured visual links to GC2018, encouraged interactive offer, before, during and after GC2018. engagement by audiences and was strategically sited to showcase a key Gold Coast vista or cityscape All Eyes On Us – The Commonwealth Star was a new project that was enabled by GC2018. view. STRETCH BENEFIT: WE BUILD OUR CULTURAL SECTOR City reputation Enhance resident and guest Engaged, inclusive and experience accessible community* An increase in the number of BENEFIT MEASURE Enhance city reputation people participating in arts and culture in the city Increase city ranking in Reptrak Enhanced resident and guest TARGET An increase from baseline for culture experience Reptrak rating in 2014 – 9th REALISATION To be re-measured in 2017 & 2015 – 287,013 2020
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