RESIDENCE GUIDEBOOK 2020-2021 - Trent University
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RESIDENCE GUIDEBOOK
2020-2021
HOUSING SERVICES
WELCOME TO RESIDENCE
CONTENTS
Welcome...................................................... 3
from the Director, Housing Services......... 3
What is a College?.......................................... 5
Who’s Who in Your Community.............. 6
Housing Services Office Staff...................... 6
Service Centre Assistants.............................. 6
Residence Life Staff.........................................7
Dining Plan & Trent Foodservices.............. 8
Your Experience.......................................... 9
Getting Involved............................................. 9
College Residence Council......................... 9
Living Learning Communities................ 9
Active Living............................................... 9
Trent Global Living................................... 9
Forensics..................................................... 9
Environmental Sustainability................ 10
Business Administration........................ 10
Endahying................................................. 10
Expressions.............................................. 10
Leadership & Civic Engagement........ 10
Nursing...................................................... 10
Trent-Swansea Law................................ 10
Colleges ........................................................... 11
Catharine Parr Traill College................. 11 Student Support Services.......................20 Residence Standards...............................29
Champlain College.................................12 Student Wellness Centre............................20 Section A – Preamble.................................29
Peter Gzowski College..........................13 Counselling Services...................................20 Section B – Resident Rights
Lady Eaton College................................ 14 Health Services..............................................21 and Responsibilities..............30
Otonabee College..................................15 Student Accessibility.................................... 22 Section C – Residence Standards........... 32
Card Office..................................................... 23 Section D – Community Support
Living in Residence.................................. 16 Transit .......................................................... 23 System ....................................40
Service Centres............................................. 16 Parking .......................................................... 23 Section E – Appeal Process......................44
Bikes ............................................................... 16
Fridges .......................................................... 16 Safety & Security......................................24 Important Dates.......................................46
Decorating......................................................17 Phone Numbers........................................... 24
Roommates ..............................................17 Medical Emergencies.................................. 25 Common Trent Acronyms...................... 47
Check-Out Procedure..................................17 TUEFRT........................................................... 25
Cleaning & Maintenance............................ 18 Fire Safety....................................................... 25
Laundry .......................................................... 18 Residence Security.......................................26
Maintenance Request................................. 18 Asbestos.......................................................... 27
TVs ............................................................... 18 Personal Safety & Mental Health.............. 27
Mail ............................................................... 18 Sexual Violence.............................................28
Ordering Food ............................................. 19 Walk Home....................................................28
2 trentu.ca
WELCOME TO RESIDENCE AT TRENT UNIVERSITY
On behalf of the Housing Services guided by public health, municipal,
team I am pleased to welcome provincial, and federal authorities,
you to your new home for the takes further action to prevent
2020-2021 academic year. the spread of COVID-19, Housing
During your stay with us, you will Services will provide updates to
have opportunities to make life- you through email to your trentu.
long friendships, get involved in ca email account about additional
residence and college life, and safety measures in residence.
discover yourself through your
academic and non-academic Living in residence means being
pursuits. part of the incredible Trent
community. You are joining a
This Guidebook is designed to diverse community of people
assist you in getting to know your with similarities, differences,
community, and within you will preferences, needs and beliefs.
will experience your time with
find valuable information about Part of the journey will be about
us, and each resident bears the
your college, safety procedures, becoming an integral member
duty to understand how their
policies, and contact information of our community, where you
choices impact the community.
that will help guide you throughout have influence on, and ownership
The Housing Services team is
the year. of, its development. Housing
here to assist and support you in
Services embraces, appreciates,
This year, in the unique making choices to ensure you
and celebrates the diversity of our
circumstances of the COVID-19 can be successful and overcome
students and fosters an inclusive
pandemic, the Housing Services challenges you may face.
community within the residences.
team continues to be committed Every person has equal worth If you have a question or concern,
to ensuring the residence and deserves to be treated with please don’t hesitate to reach out
experience is safe, personal, dignity and respect. Discrimination to any member of the Housing
supportive and dynamic. We and harassment have no place in Services team. We are always
value the health and safety of our residence. happy to help.
residents and strive to provide a
safe, clean, and well-maintained All of us have a responsibility I wish you the very best for the
space for students to learn. This to contribute to creating upcoming academic year.
guidebook provides you with and upholding an inclusive,
information to ensure the safety respectful, and strong residence Jen Coulter,
of all students in residence as of environment. As a resident, you Director, Student Housing
June 2020. As the University, will have choices about how you & Residence Life
The Housing Services team is excited
to welcome you to your new home!
Trent University Residence Guidebook 3
“I love living in residence at Trent University because students
are provided with opportunities to engage with their residence
college and the Trent community. Trent residence helps
students make a smooth transition to the biggest challenge
that university presents – living away from home!”
– Sara Beech, Otonabee College
4 trentu.ca
WHAT IS A COLLEGE?
A college is your home away from home. What do the colleges have to offer?
Trent University has five colleges:Catharine Parr Traill The Colleges offer many resources, ways to get
College; Champlain College, Lady Eaton College, involved, and ways to advocate for student issues.
Otonabee College, and Peter Gzowski College. A The five college offices offer services such as
college is more than a residence building, it is a place academic advising and academic skills. The College
where you can grow, learn, thrive, connect with Heads and Principal of Traill College have their offices
upper year students, and stay connected once you in the College Offices. The College Heads and
have moved out of residence. Principal organize events, support student leadership
initiatives, and collaborate with other student services
Each of the Colleges has its own unique personality
to create community building opportunities within
and architecture. You’ll find that students at Trent
the College.
are passionate about their affiliations and these carry
through to graduation; students remain affiliated with The college office also hosts a series of student
the college they called home in first year. As you employees and volunteers who facilitate college
meet new students, and Trent University Alumni, the life and program events specific to your college.
first question they will often ask is, “So, what college These students, like Dons, receive training on how to
are you?” answer your pressing questions and assist you with
whatever it is you need, whether it be some help
Residence Life Staff, alongside the staff and student
finding a class, or someone to talk to during a rough
volunteers of the College Office, work to create a
time.
smaller, more intimate community within the Trent
Community as a whole. You’ll see that this spurs Each of the colleges also has its own student
rivalries, and competition, and collaboration with the governing body known as a College Cabinet. Each
other colleges, which reinforces your passion for College Cabinet has elected volunteer positions
your home college and solidifies that your college is where students can run events to foster community
your home away from home. building and vote on committees to foster positive
change. Through services offered, as well as
The ability to change affiliations is possible if you
volunteer and employment opportunities, the
think you might identify better with another college,
colleges are a great place to start if you are looking to
the form to do so can be found through myTrent.
get involved and stay passionate about your college
Many different people have many different opinions
community.
about which college is best, but know that all of
Trent’s colleges are equal in their glory, simply For more information on the Colleges and the
because they are, together, a major facet to what services you can access in your college check out:
makes Trent University so amazing! trentu.ca/colleges
trentu.ca/advising
trentu.ca/academicskills
TRENT UNIVERSITY RESIDENCE GUIDEBOOK 5 Trent University Residence Guidebook 5
WHO’S WHO IN YOUR COMMUNITY Housing Services Office Housing Services office staff are responsible for all facets of the student experience in housing. The staff is available to assist you with whatever you need. Housing Services Office Staff Housing staff contact information is also available through our website: Director, Housing Services .......................................ext. 7129 Occupancy Management Coordinator ................ext. 7149 Financial Officer ..........................................................ext. 6432 Facilities Coordinator .................................................ext. 6177 Manager, Residence Life & Education....................ext. 7277 Operations Coordinator............................................ ext. 7548 Residence Life Coordinators..................................... ext. 7127 Service Centre Assistants............................................ ext. 7127 Residence Conduct Coordinator............................ ext. 7402 Service Centre West................................................... ext. 6431 Residence Education Coordinator......................... ext. 7587 Service Centre East.....................................................ext. 6430 Manager, Operations..................................................ext. 6428 Recruitment & Admissions Coordinator ........... . ext. 7315 6 trentu.ca
Service Centre Assistants Residence Life Senior Dons
Service Centre Assistants work at our service centres to Residence Life Senior Dons are experienced leaders
help students with any residence inquiries they might within the Residence Life Staff who work closely with
have. From lost keys to lock outs – they are there to help the Residence Life Coordinator. Residence Life Senior
point you in the right direction. Dons are not assigned to a community but provide
broader support to the students and Residence Life Staff
Residence Life Coordinator in the College Residence to which they are assigned.
The Residence Life Coordinators are full-time, live-in, Senior Dons assist in facilitating College Residence
professional staff who are responsible for the operations Council to deliver student-led initiatives to residence
of the Residence on their bank of campus. They work students, and work closely with the College Office
to maintain Trent University’s Residence Standards and College Cabinet to communicate College-wide
and supervise the Residence Life Dons. Residence Life events to residence students. Residence Life Senior
Coordinators provide support for emergency situations Dons facilitate broad community building and learning
at all times. experiences amongst students in an effort to co-create a
positive educational experience in residence. Residence
To connect with the Residence Life Coordinator
Life Senior Dons may meet with residence students
responsible for your residence, please call Housing
in an educational capacity to discuss violations of the
Services at 705-748-1011 ext. 7127, to be redirected
residence standards and or overall student wellbeing.
appropriately
Residence Life Senior Dons live in their assigned College
Residence and hold office hours within the College and
Residence Education Coordinator
the Residence Education Office in order to best serve
The Residence Education Coordinator is a full-
residence students.
time professional staff member who is dedicated to
creating and enhancing existing co-curricular learning
Residence Life Dons
opportunities within the College Residence environment.
The Residence Life Dons are located in each residence
Through the creation of meaningful and engaging
community across campus. Your Don is your go-to for
initiatives, the Residence Education Coordinator strives
any support that you may need, and they are able to
to provide an environment that fosters community
help connect you with the many services offered at
engagement, academic exploration, and personal growth.
Trent University. Residence Life Dons run programs
and events and help to establish students’ sense of
Residence Conduct Coordinator
community within residence. Residence Life Dons are
The Residence Conduct Coordinator is a full-time
on duty and provide after hours support every evening.
professional staff member who is responsible for
coordinating the student conduct process in residence.
Living Learning Community Dons
They support individual students needs, conduct high-
Living Learning Community Don have the same roles
level investigations and provide assistance to Residence
and responsibilities of Residence Life Dons , however
Life Staff on conduct related issues. The Residence
their communities revolve around the specific interest
Conduct Coordinator also plans preventative education
or academic theme of their Living Learning Community.
initiatives.
These Dons specialize in their area and work to enrich
the educational environment in residence. Their
Residence Education Facilitator
experiences bring students towards the interests of
The Residence Education Facilitators are student staff
the community and provide residence students with a
that enhance the educational experience for students
leadership role.
living within the College Residence. With engaging
displays and interactive and fun events, the Residence
Education Facilitators will ensure that your time in
residence is both memorable and engaging.
Trent University Residence Guidebook 7
Dining Plan & Trent Food Services Traditional Style Rooms in Trent Cash
Lady Eaton College, Gzowski
Each residence room type is Trent Cash is your ticket to dining
College, Gzowski College Annex,
associated with a specific non- beyond the basics. Trent Cash can be
Otonabee College, Champlain
refundable Residence Dining Plan used to:
College, Otonabee College Annex,
(see figure 1 in your residence • Supplement your basic dining plan
and Traill College have a
agreement). All Residents must if you are a larger eater or if you
$4,450 Dining Plan with the option
subscribe to the plan associated intend to stay on campus most
of adding Trent Cash to enhance
with the room type to which they weekends
your dining options.
are assigned. Residence Dining • Purchase some convenience
privileges are for the exclusive use and snack items that cannot be
Suite Style Rooms at the Lady
of the Resident paying fees and may purchased as part of your basic
Eaton College Annex, Gzowski
not in whole or in part be transferred dining plan
College Annex, Lady Eaton
to any other individual. Dining Plans • Dine off-campus at one of our
College, Champlain College and
have no cash value and are non- partnered restaurants or have pizza
Champlain College Annex have a
refundable. delivered to your residence,
$2,690 Suite Style Dining Plan with
the option of adding Trent Cash to • Black Honey • El Calmino’s
enhance your dining options. • Natas Café • Whistle Stop
• Pizza Pizza • YoYo’s
Have dietary restrictions? Ask to • Olde Stone
• Whistle Stop
speak with the chef at your Dining • Hot Belly Mamas
• Subway
Hall about meal options available • Call-A-Cab
• Osmow’s
to you and to ensure that there
are always options! For more Any funds that are left in your Trent
information about menu items, Cash account at the end of a year
locations and hours of operation, automatically carry forward to the next
visit your Dining Hall or email year. Trent Cash is refundable upon
food@trentu.ca. withdrawal or graduation. Please see
trentu.ca/trentucard for details.
With student groups covering
a wide array of interests,
from music to politics, it is
easy to get involved at Trent
University. If there isn’t a
group you like, you can
always just start your own!
8 trentu.ca
YOUR EXPERIENCE
GETTING INVOLVED Trent Athletics resources, students
in this community are provided
College Residence Council with a motivation to reach their
fitness and health goals while
Each College Residence has a exploring the natural beauty that
first-year student residence council. surrounds them.
This council, comprised of first-
year residence students from every • Trent Global Living Community
community provides engaging For students who have an interest
programming and advocacy for in global citizenship, diversity and
students in residence. For more have a streak of wanderlust, the
information on how you can Trent Global Living Community
get involved with your College (TGLC) is a natural place to call
Residence Council, chat with
home. Students in TGLC engage
your Residence Life Don during
in a variety of programs and
Orientation Week!
discussions that encourage them
to be open to different ideas and
Living Learning Communities
opinions regarding world issues,
Living Learning Communities are all the while challenging their own
themed living environments that assumptions of what it means to
provide students the opportunity to be a global citizen.
live with students who share similar
interests or academic major. • Forensics Community
Open to both Forensic Science & will provide opportunities to
• Active Living Community Forensics Joint Major Programs, participate in forensic-related
The Active Living Learning the Forensics Living Learning experiences and connect with
Community is for students Community (Peterborough) faculty and your peers. Join
who share an interest in or a students share a passion for this living learning community
passion for being physically forensic science and comparable to advance your educational
active, exploring and adventure. educational and career goals. interests and sense of community
Enhanced by specialized Designed to engage, excite, within the forensics program!
opportunities for students to use and inspire, this community
Trent University Residence Guidebook 9
“The Nursing LLC provides students with an opportunity to get ahead
of the game and build meaningful connections with faculty, campus
partners, and each other. It creates a supportive environment that will be
your home away from home!” – Andriy Palyukh, Nursing LLC Don
• Environmental Sustainability • Expressions
The Environmental Sustainability Community consists Students who are a part of Expressions share a
of students who share a strong passion for “thinking passion for the visual and performing arts. Past
globally and acting locally.” Through this opportunity, members have shown an interest in any of the
students are provided an avenue to learn more about following: Singing, music, painting, dancing, theatre,
environmental issues that they are passionate about writing and calligraphy (just to name a few). This
and a forum to make change. Supported by likeminded community provides students with the unique
students and an equally passionate Residence Life Don, opportunity to connect to and collaborate with other
the Environmental Sustainability Community takes to students who share a passion for creativity.
heart what it means to be Trent green.
• Leadership and Civic Engagement
• Business Administration Community Students who share a passion for leadership and
This community will bring students of the Business positively contributing to the communities around
Administration program to take their learning outside them will find a natural fit in the Leadership & Civic
of the classroom. Supported by a Residence Life Don Engagement Community. Here students have an
also in the program, you will be surrounded by students opportunity to develop their leadership skills and
taking the same courses to clarify understanding and motivate others to make an impact through their
enhance your knowledge. time at Trent and beyond. Trent has a long history
of producing alumni who are engaged citizens and
• Endahying Community students in the Leadership & Civic Engagement
In Gzowski College, meaning “Our Home,” the Community are a part of this rich history.
Endahying Community is for students who have an
interest in Indigenous culture and knowledge, those • Nursing
enrolled in the Indigenous Studies Program, as well as Students enrolled in the Trent University Nursing
those who identify as being Indigenous. Together, these Program and show interest in exploring nursing in
students will grow in knowledge and understanding depth by connecting with peers and faculty have
through shared experiences, storytelling and exploration. found much success in the Nursing Living Learning
Community. Together, this group of dedicated
students are provided an avenue to take their learning
out of the classroom and engage with it at a deeper
level for continued academic success.
• Trent-Swansea Law
This community is designated for students of the
Law-Arts or Law-Business dual degree program.
Students living in this community will have the
unique opportunity to be surrounded by students
in their program, putting study groups and out-of-
classroom learning experiences at their fingertips.
This community focuses on connecting students’
studies to their residence experience, providing a
holistic studying environment that will help students
to achieve their educational goals.
10 trentu.caCATHARINE PARR TRAILL COLLEGE
#TraillWow! One of Trent’s original colleges and the only college located in downtown
Peterborough, Traill is a community of forward-thinking and creative “Traillblazers.”
Named after nineteenth-century author and naturalist Catharine Parr Traill, our College
is a student oasis situated five minutes away from the centre of Peterborough. The
College feels like a small university within the larger university and that’s the point. Here,
students may lose themselves in their books, but they will never be lost in the crowd!
Traill has great spaces, including modern residences, lecture halls and study nooks, a
vibrant restaurant, and a traditional college library. Traill’s identity is also closely linked
to the departments of English Literature, Canadian Studies, Cultural Studies, Media
Studies and Law that call the college home. Most importantly, Traill has great people
who look out for each other, learn together, and have a lot of fun at the same time.
A downtown hub, Traill is a place where students of all years of study congregate
together to create an environment where diversity and blending of ideas thrive.
ROOM + DINING PLAN COST* DINING AT TRAILL
Please refer to our website: Located in downtown Peterborough, Traill College
www.trentu.ca/housing offers both the perks of home-style meals and
dine-out culinary adventures. The Trend is Traill’s
on-campus licensed restaurant, which curates not
only a yummy menu of pub persuasions, but also
an incredible social atmosphere with many events
happening throughout the year. You can’t have fun “Traill is non-conforming.
on an empty stomach… It has always had a
rambunctious spirit,
Diet doesn’t fit in with the crowd? No problem. Traill and that gives it a fun
offers customized dining plans for a range of dietary atmosphere as well,
restrictions, including gluten-free and vegan. because Traill does get
to be different. Traill has
trentu.ca/colleges/traill smaller buildings, a small
trentu.ca/housing café, and a pub with live
music, trivia and karaoke.
It's just a good place to
meet and be met.”
AMELIA MUNDAY ’11,
English & Geography
graduate
Trent University Residence Guidebook 11CHAMPLAIN COLLEGE
At Champlain College, we find the right balance between academic excellence and a
loud, proud spirit. Our namesake Samuel de Champlain recognizes his travels through
the region and is a symbol of close relations with Québec and the blending of cultures
and traditions. As our motto, his words “continue mes decouvertes” (“continue my
discoveries!”) reflect the possibility and wonder of life as a Champlainer.
Champlain is a monument to Canadian architectural design that offers a haven for
solitary study and a stirring setting for building community. Champlainers hold
close their college traditions (broom ball at Bon Temps Winter Carnival anyone?)
and champion strong values through active living and global perspectives. Diversity
rules at Champlain, as the home to Trent International and the Study Abroad office.
Our academic programs include International Development Studies, Politics and
the many majors encompassed in the School of the Environment. Whatever your
major, at Champlain we welcome Discovery, Adventure, Reflection, and Engagement
(epitomized by the beloved Pax, a six-foot fibreglass Gorilla who appears at most of
our College events).
DARE to be Champlain.
ROOM + DINING PLAN COST* DINING AT CHAMPLAIN
Please refer to our website: Champlain offers an impressive array of local
www.trentu.ca/housing and global food options. The Ceilie is a licensed
restaurant where you may find yourself enjoying
“Across campus, Champlain Annex
a relaxed meal, or grabbing a pint with your prof
Champlainers are Please refer to our website:
after class. Thai Express gives you that on-the-go
definitely known as the www.trentu.ca/housing
travel option. Seasoned Spoon is a vegetarian-
energetic ones. Home
based student-run café, taking many of its
to many international
ingredients from right here on campus. 100 mile
students, Champlain
diet? More like 5 mile diet (or less!).
also has a rich cross-
cultural community,
Eating your way through the vegetable patch
and is really inclusive.
and around the world won’t increase your
All of this allows those
environmental footprint either as Champlain
who are part of the
College is Fairtrade Certified.
college to discover
the world differently:
trentu.ca/colleges/champlain
through connections
trentu.ca/housing
with people from diverse
backgrounds.”
JOSE MIGUEL
CAPILLA BAGATELLA,
School of Business student
from Mexico
12 trentu.caPETER GZOWSKI COLLEGE
Gzowski College is named after distinguished Canadian broadcaster and former Trent
Chancellor, Peter Gzowski (pronounced zaw-skee). Adored by Canadians, he was most
famous as someone who listened and welcomed conversation and diverse opinions.
That makes it appropriate that Gzowski College is housed within Trent’s Enwayaang
Building, an Anishnaabek word meaning “the way we speak together.”
Indigenous knowledge is central to our spirit and influences our programming and
collaborations with departments in our collegiate community – the First Peoples
House of Learning, School of Business, Departments of Economics and Mathematics,
Office of Research and Innovation, and the Chanie Wenjack School for Indigenous
Studies. Field trips, craft fairs and community lunches are held alongside guest lectures
and workshops to support our students’ academic development, career aspirations,
leadership and sense of belonging. Our Enwayaang building (affectionately called “the
Big Cheese”) is known for its bright yellow colour, “Ochre Number 33.”
Listen, share, “speak” and learn with us. We move into the future speaking together.
ROOM + DINING PLAN COST DINING AT GC
Please refer to our website: If you care about the consequences of your
www.trentu.ca/housing consumption, choose to dine at Gzowski
College, home to the only 3 Star Green
Gzowski Annex
Certified restaurant on a university campus in
Please refer to our website:
Canada. Chef Christopher treats students’ taste
www.trentu.ca/housing “At Gzowski I have built
buds to homestyle meals comprised of locally-
lifelong friendships and
raised protein and veggies grown right here
professional connections
on campus. From homemade sandwiches and
that I would not have
organic salads, to vegan soups and gourmet
otherwise. These
meals, Gzowski’s best meal options are made
opportunities have
with local ingredients. An added bonus?
shown me who I am
Over one-quarter of the meals served up at
and Gzowski truly has
Gzowski’s dining hall are vegan.
become a part of my
identity. I fully agree
Don’t miss this! Once a month, Chef
with the college’s motto
Christopher goes all-out to craft premium
that the minds of the
meals at Gzowski. Lobster tail, prime rib, and
future are made great,
steak. He does it all.
beginning today.”
trentu.ca/colleges/gzowski
RACHEL SMYLIE ,
trentu.ca/housing International Development
student
Trent University Residence Guidebook 13LADY EATON COLLEGE
At Lady Eaton College, tradition meets youthful passion in a welcoming, energetic
community that bursts with “LEC” pride and the spirit of Gemütlich (a warm, friendly
place where you feel comfortably at home and surrounded by friends). Our namesake
is a brilliant and inspiring Canadian, Lady Flora McCrea Eaton, who challenged us to
“Have an open mind, trust, learn every day, and keep doing it as long as you live.”
Truly interdisciplinary, our programs include the Medical Professional Stream, History,
Philosophy, Social Work, Ancient Greek and Roman Studies, French, and Gender and
Women's Studies. And, yes, it all takes place in a triumph of modernist architecture,
artfully designed to sit snuggled in a breathtaking natural setting. We affectionately
refer to LEC as “Toad Hall” and we are known for our Great Toad Hunt whose secret
traditions have been passed on to LEC members for 50 years.
LECers live the motto in our heraldry, Sapientia et Humanitas, striving for wisdom
and humanity in all that we do.
ROOM + DINING PLAN COST* DINING AT LEC
Please refer to our website: At the LEC dining hall, sustainability is key.
www.trentu.ca/housing We are proud of our 1 Star Green Certified
restaurant status. Here, your LEC dining
LEC Annex
experience combines great taste with positive
Please refer to our website:
environmental impact, including efforts to
www.trentu.ca/housing
reduce waste and conserve water. All dietary
“My favourite part of LEC?
restrictions are also accounted for with plant-
The way the sun shines
based options for vegan diners, as well as halal,
through the vines on
nut and seed specifications. Combine all of
residence windows, the
this with a space that has spectacular outdoor
smell of coffee and hash
courtyard views and it won’t be long before
browns reaching every
you are dining as comfortably here as you do at
corner of the building in
home…maybe more so.
the morning, the sound
of drums in the music
trentu.ca/colleges/lec
room, and knowing you’ll
trentu.ca/housing
pass at least one person
you know on your way
to class.”
GYTHA CHAPMAN ,
Philosophy student
14 trentu.caOTONABEE COLLEGE
At Otonabee College, we agree with the ancient saying that you cannot step into the
same river twice – because it is always changing. Our motto, tempora mutantur nos et
mutamur in illis (the times are changing and we change with them), inspires OC students
as they lead change with heart. Their passion exemplifies the name of our river and our
college – “the Otonabee” – an Ojibwe word meaning “the river that beats like a heart.”
Proud to be Trent’s largest college, OC welcomes a diverse group of learners,
researchers, and practitioners to its picturesque home atop the ridge of the East
Bank. Civic engagement, scientific and technological discovery, digital innovation
and change for a better world infuse our programs in Nursing, Education, Forensics,
Psychology, Computer Studies, Anthropology and Sociology.
Watch for our college mascot Ottie the Otter at the many College events we hold
throughout the year. And follow the adventures of the Betties – our resident family of
groundhogs on Instagram!
ROOM + DINING PLAN COST* DINING AT OC
Please refer to our website: If you’re a foodie who loves classics, then
www.trentu.ca/housing Otonabee is the dining place for you. Home
to a Subway, Tim Horton’s and Pizza Pizza,
the OC caf gives you access to a range of
familiar and finance-friendly menu options.
When you’re craving something unique,
“If you think of Trent’s
Otonabee’s dining hall also dishes out a taste
colleges as cities,
of home. The café develops a changing menu
Otonabee College
with a range of sustainable and customizable
would be Toronto. There
food options based on student dietary needs.
is always something
happening. In the hallways
trentu.ca/colleges/otonabee
you will always find
trentu.ca/housing
different student groups
and community partners
promoting events and
exciting ways to get
involved. At OC, you have
every opportunity to dive
headfirst into the fantastic,
close-knit community of
dedicated and passionate
people here.”
NICK OWEN , School of
Business, Otonabee College
Cabinet President
Trent University Residence Guidebook 15LIVING IN RESIDENCE
Service Centres Bikes
Service Centres are your one stop Our Service Centre Locations are: There is plenty of bike storage across
shop for any residence inquiries campus with bike racks stationed
Service Centre – West
you might have! We have friendly outside of most main entrances.
Monday – Friday...................... LEC 211
Service Centre Assistants who are Unfortunately, there is no storage
8 am – 8 pm
there to answer your questions, available within the residences or
705-748-1011 ext. 6431
and point you in the right direction. other campus buildings.
Want to pick up mail? Locked out Service Centre – East
of your room? Lost your keys? Have Monday – Friday..................... GCS 212 Fridges
a question about how to fill out a 8 am – 8 pm
Maintenance Request Form? We’ve 705-748-1011 ext. 6430 Many of our students choose to
got you covered. rent from the Coldex Fridge Rental
Please note that hours may vary Company. Coldex provides mini
during Reading Weeks and exam fridges of a variety of sizes that
periods. have all been approved by Ontario
Universities. Once your reservation
and payment has been made, Coldex
will have your fridge delivered directly
to your residence room! Coldex
is also responsible for picking the
fridges back up at the end of the
school year making your move-in and
move-out procedure as simple as
possible.
To book your fridge, please follow this
link: coldexrents.com/school/trent
16 trentu.caDecorating Check-Out Procedures
Every student wants to make their residence room Mid-Year
their own with a variety of decorations. We encourage Once a student has filled out the residence cancellation
students to make their residence room feel like home, form on the Housing Portal, all personal belongings
and we do have some criteria that we wish for students must be removed from your residence room, including
to follow when adding decorations to their rooms by garbage. When you are ready to leave, please go
asking that students use removable adhesives when to the Service Centre closest to you and one of the
hanging posters and pictures on the walls. Service Centre Assistants will help you. You will bring
your keys back to the Service Centre, and the staff will
Roommates complete the check out process upon your departure.
An inspection of your room will be completed after your
Trent University’s residences have traditional and suite style departure from residence to note any damages, cleaning
rooms, so for many students, living with roommates is a required or missing furniture/items.
reality.
We recognize that in some cases conflicts do arise, and End of Academic Year
we have a series of steps we follow to mediate them to When moving out at the end of the school year in April,
improve your experience. One method of prevention is instructions will be provided by your Residence Life Don
to make a roommate contract. This is an agreement all and Residence Life Coordinator. All personal belongings
roommates develop together, sign and follow to ensure a must be removed from your residence room, including
positive residence experience. Breaking this contract can garbage. Further instructions on how to check out and
lead to personal meetings with a Don, personal meetings the process in which to return your keys will be provided
with a RLC, and a more formal community support in late March. An inspection of your room will be
process if the contract is continually ignored. completed after your departure from residence to note
any damages, cleaning required or missing furniture/
Under extreme cases, room changes may be facilitated to
items.
ensure the wellbeing of all roommates. It is encouraged
that roommates address concerns with each other in
a constructive way, but roommates should also make
their Don aware of roommate conflicts as some specific
conversations may need to take place.
Trent University Residence Guidebook 17Cleaning & Maintenance Submitting a Residence Mail
Maintenance Request
All measures and directives are A mailbox key will be provided to
and will be guided by public health If you notice any facilities concerns in you in your move-in day package
advice, and in accordance with your building, residence community, as every residence student receives
appropriate federal and provincial or residence room, complete a access to a mailbox on campus. Mail
government directives. Housing Residence Maintenance Request is collected and distributed Monday
Services is and will continue to Form through the Housing Portal to Friday, except on holidays. Within
provide regular cleaning and which is accessed through MyTrent. the five colleges, anything larger than
maintenance services to all public/ The Housing Portal icon is located the size of your assigned mailbox
shared spaces within residence. under the Support Tab in the Housing will be kept at your Bank or College
There will be a particular emphasis Services section. When you open the Service Centre and a package
on high-touch surfaces for cleaning. link, it will take you to the Housing delivery notice will be sent to your
Students within our suite style Portal where you will be able to access TrentU email address directing you
residence buildings will be required the Residence Maintenance Request to pick it up. You must show photo
to clean their spaces within their unit, Form. identification to retrieve your delivery.
however, maintenance services will
Work orders are processed Monday All mail and packages should have
still be provided.
to Friday, 9 am to 4 pm. If your matter the below address for proper
Signage and educational materials, is of an urgent nature we encourage delivery.
such as cleanliness guidelines for students to contact their Residence Life
Symons & Traill Campus Colleges:
students, will also be placed around Don or Campus Security.
Student Name
all residence spaces and provided
TVs College, Room Number
by the Residence Life Dons to
Trent University
educate students on proper cleaning Students are welcome to bring
1600 West Bank Drive
and hygiene, while highlighting personal televisions into their
Peterborough, ON K9L 0G2
appropriate physical distancing in a residence rooms, however, cable
residence environment. is only available in the Gzowski Living at Champlain, Lady Eaton,
College, Gzowski College Annex, Otonabee or Gzowski Annex? You
Housing Services will be increasing
Lady Eaton College Annex will have a mailbox located in your
hand hygiene stations across
and Champlain College Annex College Residence Mail Room. Your
residence buildings and will take
residences, at the discretion of mailbox will be labeled with your
further precautions that follow
the student. Students in the above suite/room number.
appropriate physical distancing
Colleges who wish to have cable
measures and directives. Students living at Traill College in
in their residence rooms, must
Wallis Hall or Crawford House will
contact Cogeco Cable Company for
Laundry have a mailbox at Traill College,
pricing and set-up information and
located in Wallis Hall.
Laundry facilities are available to arrangements.
students in each residence free of All common rooms in all on-
charge. Students are responsible for campus residences have TVs that
providing their own detergent and are accessible to students 24/7.
laundry softener. Depending on the college, the
common rooms may have cable too.
18 trentu.caOrdering Food
(Please note: This is different from your mailing address.)
Ordering food and having it delivered to campus is a very common occurrence in residence. When you are ordering,
you may need the specific address of the building you are living in. These are listed below.
Champlain College Gzowski College Otonabee College Annex
Trent University Trent University 780 Argyle Street
1770 West Bank Drive 1 Gzowski Way Peterborough, ON K9H 5T2
Peterborough, ON K9L 1Z7 Peterborough, ON K9J 8S6 Gzowski College Annex
Lady Eaton College Traill College 1633 Water Street
Trent University 310 London Street Peterborough, ON K9H 0C7
1755 West Bank Drive Peterborough, ON K9H 2Z4
Peterborough, ON K9L 1Z6 Champlain College Annex
Otonabee College 1555 Water Street
Trent University Peterborough, ON K9H 0H6
2151 East Bank Drive Lady Eaton College Annex
Peterborough, ON K9L 1Z8 1633 Water Street
Peterborough, ON K9H 0C7
Trent University Residence Guidebook 19STUDENT SUPPORT SERVICES
STUDENT WELLNESS CENTRE
The mission of the Student Wellness Centre is to provide integrated What We Do
services to address the holistic needs of students studying at Trent. The Counselling Services offers
Wellness Centre is made up of Counselling Services, Student Health counselling on an individual basis
Services, and Student Accessibility Services (SAS). You can find all of the to help students with personal
resources available through the Wellness Centre at trentu.ca/wellness. concerns that interfere with academic
performance and emotional
Counselling Services wellbeing. Often, a few sessions
are sufficient to find a solution or
Our Mission Statement
at least view the issue from a more
The Trent University Counselling Services provides personal counselling
manageable perspective.
services to full and part-time undergraduate and graduate students.
Counselling Services acknowledges and celebrates the strengths and To book an appointment:
fragility of the human spirit. We are committed to providing services
During COVID-19 all counselling
which respect the dignity and value of all people inclusive of age, gender,
services will be delivered through
ethnicity, physical qualities, sexual identity and ability.
teletherapy by audio or video link.
Who We Are Appointments can be made by
Services are provided by qualified professional counsellors and supervised email counselling@trentu.ca
graduate interns or practicum students. Full time and contracted clinical
staff are credentialed professionals whose practice is governed by their
respective professional colleges and/or associations. All of our counsellors
are very familiar with the wide range of personal issues that can interfere
with a student’s academic success and quality of life.
20 trentu.caStudent Health Services Student Accessibility Services
Trent Student Health Services is a team Trent has a human rights obligation To see information on the
of caring, dedicated, multi-disciplinary to accommodate students with services SAS provides to students
professionals with expertise in university disabilities (e.g. hearing, visual, and to review documentation
health issues. learning, mental health or mobility). requirements and the registration
Trent’s Human Rights Policies and process, visit trentu.ca/sas
As part of the Student Wellness Centre,
Procedures are intended to reflect
they support a diverse student population To see what specific services SAS
the university’s response to the
through the provision of confidential provides to students, visit
Ontario Human Rights Code and
primary health care, health promotion, trentu.ca/sas/justforstudents.php
the Canadian Charter of Human
disease prevention, and wellness education. Contact Information:
Rights and Freedoms.
To book an appointment: Student Accessibility Services
All members of the Trent
• Call 705-748-1481 during office hours community have a responsibility to Suite 132, Blackburn Hall,
and speak to our receptionist ensure that students with disabilities Phone: 705-748-1281
• During COVID-19 Health Services is are accommodated. For faculty Fax: 705-748-1509
offering a hybrid model of virtual and and teaching assistants, this means Email: sas@trentu.ca
in-patient care. providing test/exam and other Hours of Operation:
academic-related accommodations
Please note: Appointments cannot be Fall and Winter Term
to students with disabilities whose
made by email, or by leaving a voice (September 1 to April 30):
needs have been duly assessed and
message. Monday through Friday
approved by SAS.
When making an appointment, 9 am – 4 pm; closed for lunch
Who we are & What we do from 12 pm – 1 pm
you will be asked:
• Your first and last name Student Accessibility Services Summer Term
• Your student number (SAS) is a team of interdisciplinary (May 1 to August 31)
• Your current telephone number professionals who provide support Monday through Friday
• The reason for your visit to students with disabilities through 9 am – 3 pm; closed for lunch
one-on-one advising, referrals to from 12 pm – 1 pm
To cancel an appointment: campus supports, and adaptive
• Call 705-748-1481 at any time day or technology. SAS supports include:
night and leave a detailed message • Developing individualized
with your full name, student #, accommodation plans for
appointment date and time registered students;
• Working with students to
We request at least two hours prior develop approaches and
notice if you are cancelling an strategies that use students’
appointment. strengths to help them engage
Failure to keep an appointment or to with their coursework;
provide adequate notice will result in a • Offering support through an
fee being charged, equal to the purpose Adaptive Technologist, using
of the appointment booked. a hands-on approach which
allows students to learn how
Office Hours their technology works and how
Monday to Friday: it can be used in their studies;
9 am – 12 pm and 1:30 pm – 4 pm • Directing and connecting
students to appropriate campus
resources.
Trent University Residence Guidebook 21“I love residence because of one thing, how
easily accessible supports are. Residence makes
student support services, peers, and academics
all accessible to students both physically, and
logistically.” – Brandon Remmelgas
22 trentu.caCARD OFFICE TRANSIT PARKING
The TrentU Card is your official Trent Trent Transit is run exclusively If you are bringing a car with you,
University student card that provides through the Trent Central Student please refer to the parking website
access to your Dining Plan, Trent Association (TCSA) in collaboration for all pertinent information:
Cash (campus debit card), Campus with Peterborough Transit. There trentu.ca/parking
Store and so much more!. The are two express routes that service
TrentU Card provides students with campus via the East and West Banks
safe, convenient access to their of the Otonabee River including
money. Visit trentu.ca/trentucard for service to the Otonabee Annex and
more details. Traill College. The Trent Express
buses run every day campus is open
TrentU Card Tips
for classes including reading week,
• Do not hole-punch your cards – exam periods, and weekends from
they will deactivate. September to April.
• Add money to your Trent Cash by Every student registered in more than
making a selection through the 1.5 credits pays a non-refundable
Housing Room Selection process, levy to the TCSA for transit and will
or online through the MyTrent receive a transit pass that works from
Portal move-in day all the way through until
the start of the next academic year
• Lost card? Deactivate your card
(including the summer). Your Trent
online through your MyTrent
Transit pass works on Trent Express
Portal.
routes as well as all other routes
Office Hours offered by Peterborough Transit,
Blackburn Hall, Suite 104 regardless if they service campus.
Monday through Friday For more information on the
9 am – 12:30 pm and 1 pm – 4 pm Transit routes and schedules please
705-748-1011 ext. 7431 see the TCSA’s transit website at
Email: campuscard@trentu.ca trentcentral.ca/transit or send a text
or email to bus@trentcentral.ca.
Trent University Residence Guidebook 23SAFETY AND SECURITY
PHONE NUMBERS
Residence Life Don Support Phone: Trent University Campus Security:
Champlain College: .................... 705-931-2307 University Emergency: ............... 705-748-1333
Champlain College Annex: ....... 705-931-1683 Non-emergency: ......................... 705-748-1328
Lady Eaton College: .................... 705-931-0378 TUEFRT: ......................................... 705-748-1333
Lady Eaton College Annex:........ 705-760-4316 Walkhome: ................................... 705-748-1748
Peter Gzowski College:............... 705-931-0831
Peter Gzowski College Annex:.. 705-875-0469 Community Contacts
Otonabee College: ...................... 705-931-1439 4 County Crisis: ............................ 866-995-9933
Otonabee College Annex:.......... 705-927-7091 Good2Talk:...................................... 866-925-5454
Catharine Parr Traill College:......705-872-7395 Telecare Distress Response ....... 705-745-2243
Centre of Peterborough:
24 trentu.caMedical Emergencies Trent University Emergency First Response Team
(TUEFRT)
Medical emergencies are taken very seriously in
residence. All Residence Life Staff are trained in First Aid TUEFRT consists of a number of volunteers who are
and CPR and are ready to help in crisis situations. Trent on call 24/7 during the portions of the academic
University also has a series of on-campus services that year when Trent University is open. These volunteers
can assist in medical emergencies. Students are advised receive very intensive training in emergency medical
to use their judgement when responding to a medical response and crisis response and can respond to a
emergency, calling 911 is always a first priority. medical emergency anywhere on campus in a matter
of minutes. TUEFRT is often one of the first responders
After calling 911, call Trent University Campus Security, to a medical emergency and will either treat a student
Don Support Phone, and/or the Trent University themselves or forward the student’s care to the
Emergency Response Team to ensure the professional appropriate authorities such as local Emergency Medical
EMS staff is guided to the student needing assistance. Services.
A resident should only attempt to help directly if they
are sober, fully qualified, and feel confident to do so. It TUEFRT: 705-748-1333
is advised that students maintain regular appointments
with a doctor (these can be arranged through Trent
University Health Services) and notify their Don of any
medical conditions they have or accommodations they
require. The best way to avoid an emergency is to be
proactive and aware of risks in advance.
Fire Safety
All buildings at Trent University, and you may receive serious fines lock them in case the fire
all rooms in residence are equipped from the fire department and/or department needs access to
with fire detection systems. Each serious residence outcomes under that room
building has slightly different fire the Residence Standards. If your • Evacuate to an area a safe
detection and alarm systems accessibility needs make it difficult distance from the affected
and these include at least one for you to exit the building in case building and make sure your
of: fire alarms, sprinklers, smoke of fire (Example: you are not able to evacuation is not a podium or
detectors, and/or heat detectors. access an elevator) an individualized roof of a building
Some residence rooms also have plan will be designed and followed. • Follow the instructions of
accessible systems present that can security and present residence
alert students who are not able to What to do if a fire is present: life staff, they will be wearing
respond to traditional fire alarming clothing to identify themselves
• If the alarm is not sounding and
systems. The fire evacuation (vests/jackets) and are trained
you see fire, sound the alarm
process is very simple at Trent on safely evacuating students, if
• If you sound the alarm evacuate
University. weather is not ideal for standing
the building, call Campus
outdoors, they will work on
If you see a fire, trigger Security and/or Don Support
gaining access to a nearby,
the alarm, and if the alarm Phone and notify them of where
unaffected building
is triggered, evacuate the the fire is; security will need to
• Do not enter the building on
building. Note that this also direct the fire response team to
fire or in which the alarm is
applies to residence fire drills. the appropriate area of campus
sounding until it has been
• If you hear the alarm anywhere
If you refuse to leave a building deemed safe by the fire
on campus leave the building
during a fire alarm or fire drill you department and until residence
as soon as possible, close
are breaking the law and as a result life staff allow you to enter.
doors behind you but do not
Trent University Residence Guidebook 25AFTER HOURS SUPPORT
Campus Security: Each residence building is split
705-748-1333 into residence communities and
each residence community has a
Residence Life Don. Every single
night that residence is open there
are Dons who provide after hours
support. These staff do rounds
of residence checking for safety/
facilities concerns and keeping an
eye out for the safety of students.
In order to ensure that residences are at as low risk for fire as possible, there are During large-scale campus events,
very specific policies surrounding fire safety present. These include information and some holidays, the Don Support
on the prohibition of smoking in residence, the propping of fire doors, burning Phone is active. Each residence
of substances in residence, tampering with fire safety equipment, etc. Please college has its own specific Don
review these policies before moving into residence, as fire safety is all about Support Phone number.
prevention and requires an active effort on our side and yours. Call the Don Support Phone when:
• A residence guest won’t leave or
Residence Security
is causing trouble
Trent University Campus Security
• A residence student is
Trent University has its own Campus drugs in residence and address endangering themselves or
Security staff. This team works people who are present in residence others
together to make the campus but shouldn’t be. The Security staff
• A medical emergency occurs
one that is safe for all those who are highly trained in their field and
(use your judgement to
attend, live at, work at, or visit Trent are a great campus resource. They
determine if TUEFRT or 911
University. Trent University Campus will often be the very first party
should be contacted FIRST)
Security has staff on call 24/7, 365 contacted when you call the Don
days a year. Whenever you are on Support Phone. • A fire is present (pull the alarm
campus, whether it be during the FIRST)
academic year, during the summer, The private Security team at the • You need someone to talk to
or when the University is closed on College Annexes is exclusive to these about a situation that is affecting
Christmas Day, Campus Security is buildings. These teams work with our you
never more than a call away. professional and student Residence
• You have a concern you feel is
Peterborough Campus Security can Life Staff to ensure that a safe and
not being addressed and you
secure community is maintained.
be called at 705-748-1333. need it to be solved as soon as
To access Security at the Champlain,
Campus Security is dispatched to all possible
Gzowski and Lady Eaton College
medical emergencies on campus in Annexes, please call 705-745-7500. • You find a facilities concern (a
case EMS needs to be contacted and To access Security at the Otonabee broken sink, or door, or toilet, or
guided to the specific area of the College Annex, please call a leak)
student. Campus Security also works 705-745-7500. • You are locked out of your room
alongside the Residence Life Staff,
to facilitate conversations about
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