RESIDENCE GUIDEBOOK 2021-2022 - Trent University
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WELCOME TO RESIDENCE CONTENTS Welcome...................................................... 3 from the Director, Housing Services......... 3 What is a College?.......................................... 5 Who’s Who in Your Community.............. 6 Housing Services Office Staff...................... 6 Service Centre Assistants.............................. 6 Residence Life Staff.........................................7 Dining Plan & Trent Foodservices.............. 8 Your Experience.......................................... 9 Getting Involved............................................. 9 College Residence Council......................... 9 Living Learning Communities................ 9 Active Living............................................... 9 Trent Global Living................................... 9 Forensics..................................................... 9 Environmental Sustainability................ 10 Business Administration........................ 10 Endahying................................................. 10 Expressions.............................................. 10 Leadership & Civic Engagement........ 10 Nursing...................................................... 10 Trent-Swansea Law................................ 10 Colleges ........................................................... 11 Catharine Parr Traill College................. 11 Student Support Services.......................20 Residence Standards...............................29 Champlain College.................................12 Student Wellness Centre............................20 Section A – Preamble.................................29 Peter Gzowski College..........................13 Counselling Services...................................20 Section B – Resident Rights Lady Eaton College................................ 14 Health Services..............................................21 and Responsibilities..............30 Otonabee College..................................15 Student Accessibility.................................... 22 Section C – Residence Standards........... 32 Card Office..................................................... 23 Section D – Community Support Living in Residence.................................. 16 Transit .......................................................... 23 System ....................................40 Service Centres............................................. 16 Parking .......................................................... 23 Section E – Appeal Process......................44 Bikes ............................................................... 16 Fridges .......................................................... 16 Safety & Security......................................24 Important Dates.......................................46 Decorating......................................................17 Phone Numbers........................................... 24 Roommates ..............................................17 Medical Emergencies.................................. 25 Common Trent Acronyms...................... 47 Check-Out Procedure..................................17 TUEFRT........................................................... 25 Cleaning & Maintenance............................ 18 Fire Safety....................................................... 25 Laundry .......................................................... 18 Residence Security.......................................26 Maintenance Request................................. 18 Asbestos.......................................................... 27 TVs ............................................................... 18 Personal Safety & Mental Health.............. 27 Mail ............................................................... 18 Sexual Violence.............................................28 Ordering Food ............................................. 19 Walk Home....................................................28 2 trentu.ca
WELCOME TO RESIDENCE AT TRENT UNIVERSITY On behalf of the Housing Services guided by public health, municipal, team I am pleased to welcome provincial, and federal authorities, you to your new home for the takes further action to prevent 2020-2021 academic year. the spread of COVID-19, Housing During your stay with us, you will Services will provide updates to have opportunities to make life- you through email to your trentu. long friendships, get involved in ca email account about additional residence and college life, and safety measures in residence. discover yourself through your academic and non-academic Living in residence means being pursuits. part of the incredible Trent community. You are joining a This Guidebook is designed to diverse community of people assist you in getting to know your with similarities, differences, community, and within you will preferences, needs and beliefs. will experience your time with find valuable information about Part of the journey will be about us, and each resident bears the your college, safety procedures, becoming an integral member duty to understand how their policies, and contact information of our community, where you choices impact the community. that will help guide you throughout have influence on, and ownership The Housing Services team is the year. of, its development. Housing here to assist and support you in Services embraces, appreciates, This year, in the unique making choices to ensure you and celebrates the diversity of our circumstances of the COVID-19 can be successful and overcome students and fosters an inclusive pandemic, the Housing Services challenges you may face. community within the residences. team continues to be committed Every person has equal worth If you have a question or concern, to ensuring the residence and deserves to be treated with please don’t hesitate to reach out experience is safe, personal, dignity and respect. Discrimination to any member of the Housing supportive and dynamic. We and harassment have no place in Services team. We are always value the health and safety of our residence. happy to help. residents and strive to provide a safe, clean, and well-maintained All of us have a responsibility I wish you the very best for the space for students to learn. This to contribute to creating upcoming academic year. guidebook provides you with and upholding an inclusive, information to ensure the safety respectful, and strong residence Jen Coulter, of all students in residence as of environment. As a resident, you Director, Student Housing June 2020. As the University, will have choices about how you & Residence Life The Housing Services team is excited to welcome you to your new home! Trent University Residence Guidebook 3
“I love living in residence at Trent University because students are provided with opportunities to engage with their residence college and the Trent community. Trent residence helps students make a smooth transition to the biggest challenge that university presents – living away from home!” – Sara Beech, Otonabee College 4 trentu.ca
WHAT IS A COLLEGE? A college is your home away from home. What do the colleges have to offer? Trent University has five colleges: Catharine Parr Traill The Colleges offer many resources, ways to get College; Champlain College, Lady Eaton College, involved, and ways to advocate for student issues. Otonabee College, and Peter Gzowski College. A The five College Offices offer services such as college is more than a residence building; it is a place academic advising and academic skills. The College where you can grow, learn, thrive, connect with Principals and Principal of Traill College have their upper year students, and stay connected once you offices in the College Offices. The College Heads and have moved out of residence. Principal organize events, support student leadership initiatives, and collaborate with other student services Each of the Colleges has its own unique personality to create community building opportunities within and architecture. You’ll find that students at Trent the College. are passionate about their affiliations and these carry through to graduation; students remain affiliated with The College Office also hosts a series of student the college they called home in first year. As you employees and volunteers who facilitate college meet new students, and Trent University Alumni, the life and program events specific to your college. first question they will often ask is, “So, what college These students, like Dons, receive training on how to are you?” answer your questions and assist you with whatever it is you need, whether it be some help finding a class, Residence Life Staff, alongside the staff and student or someone to talk to during a rough time. volunteers of the College Office, work to create a smaller, more intimate community within the Trent Each of the colleges also has its own student Community as a whole. You’ll see that this spurs governing body known as a College Cabinet. Each rivalries, competition, and collaboration with the College Cabinet has elected volunteer positions other colleges, which reinforces your passion for where students can run events to foster community your home college and solidifies that your college is building and vote on committees to foster positive your home away from home. change. Through services offered, as well as volunteer and employment opportunities, the The ability to change affiliations is possible if you colleges are a great place to start if you are looking to think you might identify better with another college; get involved and stay passionate about your college the form to do so can be found through myTrent. community. Many different people have many different opinions about which college is best, but know that all of For more information on the Colleges and the Trent’s colleges are equal in their glory, simply services you can access in your college check out: because they are, together, a major facet to what trentu.ca/colleges makes Trent University so amazing! trentu.ca/advising trentu.ca/academicskills TRENT UNIVERSITY RESIDENCE GUIDEBOOK 5 Trent University Residence Guidebook 5
WHO’S WHO IN YOUR COMMUNITY Housing Services Office Housing Services office staff are responsible for all facets of the student experience in housing. The staff is available to assist you with whatever you need. Housing Services Office Staff Housing staff contact information is also available through our website: Director, Housing Services .......................................ext. 7129 Occupancy Management Coordinator ................ext. 7149 Financial Officer ..........................................................ext. 6432 Facilities Coordinator ................................................ ext. 7548 Assistant Director, Residence Life & Education....ext. 7277 Housing Admissions Assistants ................................ ext. 7127 Residence Life Coordinators..................................... ext. 7127 Operations Coordinator.............................................ext. 6177 Residence Conduct Coordinator............................ ext. 7402 Service Centre Assistants............................................ ext. 7127 Residence Education Coordinator......................... ext. 7587 Service Centre West................................................... ext. 6431 Assistant Director, Operations ................................ext. 6428 Service Centre East.....................................................ext. 6430 Recruitment & Admissions Coordinator .......... . ext. 7068 6 trentu.ca
Service Centre Assistants Senior Residence Life Dons Service Centre Assistants work at our service centres to Residence Life Dons are experienced leaders within help students with any residence inquiries they might the Residence Life Staff who work closely with the have. From lost keys to lock outs – they are there to help Residence Life Coordinator. Residence Life Dons are not point you in the right direction. assigned to a community but provide broader support to the students and Residence Life Staff in the College Residence Life Coordinator Residence to which they are assigned. Residence Life The Residence Life Coordinators are full-time, live-in, Dons assist in facilitating College Residence Council professional staff who are responsible for the operations to deliver student-led initiatives to residence students, of the Residence on their bank of campus. They work and work closely with the College Office and College to maintain Trent University’s Residence Standards Cabinet to communicate College-wide events to and supervise the Residence Life Dons. Residence Life residence students. Residence Life Dons facilitate broad Coordinators provide support for emergency situations community building and learning experiences amongst at all times. students in an effort to co-create a positive educational experience in residence. Residence Life Dons may meet To connect with the Residence Life Coordinator with residence students in an educational capacity to responsible for your residence, please call Housing discuss violations of the residence standards and/or Services at 705-748-1011 ext. 7127, to be redirected overall student wellbeing. Residence Life Dons live in appropriately. their assigned College Residence and hold office hours in order to best serve residence students. Residence Education Coordinator The Residence Education Coordinator is a full- Residence Life Dons time professional staff member who is dedicated to The Residence Life Dons are located in each residence creating and enhancing existing co-curricular learning community across campus. Your Don is your point opportunities within the College Residence environment. person for support that you may need, and they are able Through the creation of meaningful and engaging to help connect you with the many services offered at initiatives, the Residence Education Coordinator strives Trent University. Residence Life Dons run programs to provide an environment that fosters community and events and help to establish students’ sense of engagement, academic exploration, and personal growth. community within residence. Residence Life Dons are on duty and provide after hours support every evening. Residence Conduct Coordinator The Residence Conduct Coordinator is a full-time Living Learning Community Dons professional staff member who is responsible for Living Learning Community Dons have the same roles coordinating the student conduct process in residence. and responsibilities of Residence Life Dons; however They support individual students needs, conduct high- their communities revolve around the specific interest level investigations and provide assistance to Residence or academic theme of their Living Learning Community. Life Staff on conduct related issues. The Residence These Dons specialize in their area and work to enrich Conduct Coordinator also plans preventative education the educational environment in residence. Their initiatives. experiences bring students towards the interests of the community and provide residence students with a Residence Education Facilitator leadership role. The Residence Education Facilitators are student staff that enhance the educational experience for students living within the College Residence. With engaging displays and interactive and fun events, the Residence Education Facilitators will ensure that your time in residence is both memorable and engaging. Trent University Residence Guidebook 7
Dining Plan & Trent Food Services Traditional Style Rooms in Trent Cash Lady Eaton College, Gzowski Each residence room type is Trent Cash is your ticket to dining College, Gzowski College Annex, associated with a specific non- beyond the basics. Trent Cash can be Otonabee College, Champlain refundable Residence Dining Plan used to: College, Otonabee College Annex, (see figure 1 in your residence • Supplement your basic dining plan and Traill College have a $3875 agreement). All Residents must if you are a larger eater or if you declining balance with the option subscribe to the plan associated intend to stay on campus most of adding Trent Cash to enhance with the room type to which they weekends your dining options. are assigned. Residence dining • Purchase some convenience privileges are for the exclusive use Suite Style Rooms at the Lady and snack items that cannot be of the Resident paying fees and may Eaton College Annex, Gzowski purchased as part of your basic not in whole or in part be transferred College Annex, Lady Eaton dining plan to any other individual. Dining Plans College, Champlain College and • Dine off-campus at one of our have no cash value and are non- Champlain College Annex ave a partnered restaurants or have pizza refundable. $2360 declining balance with the delivered to your residence, option of adding Trent Cash to • Osmow’s • Black Honey enhance your dining options. • El Calmino’s • Natas Café Students living in our Otonabee • Pizza Pizza • Whistle Stop College Annex will have access to • Whistle Stop • YoYo’s a $2675 declining balance as well • Subway • Call-A-Cab as 3 meals per-week in the on-site Any funds that are left in your Trent dining hall. Cash account at the end of a year Students living in residence at Traill automatically carry forward to the next College (Wallis Hall and Crawford year. Trent Cash is refundable upon House) will have access to a $2875 withdrawal or graduation. Please see declining balance as well as $1000 trentu.ca/trentucard for details. Trent Cash. Have dietary restrictions? Ask to speak with the chef at your Dining With student groups Hall about meal options available to you and to ensure that there covering a wide array of are always options! For more interests, from music to information about menu items, locations and hours of operation, politics, it is easy to get visit your Dining Hall or email involved at Trent University. food@trentu.ca. If a club doesn’t already exist for your interest, you can always start your own! 8 trentu.ca
YOUR EXPERIENCE GETTING INVOLVED • Active Living Community This community is designed for College Residence Council students who share an interest or a passion for being physically Residence Council is an opportunity active, exploring and adventure. for residents to engage with and Champlain College is known meet new people in your residence for their rich spirit of adventure, while planning and implementing discovery and global citizenship events. Run by the Senior Don, – making it the ideal home for Residence Council meets regularly students with these interests. to plan events and co-coordinate the Excalibur Residence Cup. Being • Global Living Community a member of Residence Council has Members of this community a lot of benefits in that the student will be encouraged to be open volunteers will develop their event to different ideas and opinions planning and leadership skills along regarding world issues, all the with their time management skills, while challenging their own organizational abilities, and gain assumptions of what it means strategies to successfully work as to be a global citizen. A great a team. These skills are useful to community for students who succeed at Trent and into your are studying International career! Members of the Residence participate in forensic-related Development Studies, have an Council can also gain recognition for experiences and connect with interest in studying and living their efforts through Trent University’s faculty and your peers. Students abroad, have experiences living Co-Curricular Record. in this community share a internationally, and a general interest in our impact on a global passion for forensic science and Living Learning Communities comparable educational and scale. Living Learning Communities are career goals. Join this community themed living environments that • Forensics Community to advance your educational provide students the opportunity to Designed to engage, excite, interests and sense of community live with students who share similar and inspire, this community within the Forensic Sciences interests or academic major. will provide opportunities to programs at Trent University. Trent University Residence Guidebook 9
“The Nursing LLC provides students with an opportunity to get ahead of the game and build meaningful connections with faculty, campus partners, and each other. It creates a supportive environment that will be your home away from home!” – Andriy Palyukh, Nursing LLC Don 2018-2020 • Environmental Sustainability Community • Creative Expressions Community Members of this community share a strong passion Members of this community share a passion for the for ‘thinking globally and acting locally.’ Through a visual and performing arts. Past members have shown connection to the School of the Environment and an interest in music, painting, dancing, theatre, and Sustainable Trent, students will learn more about writing (to name a few). This community provides environmental issues that they are passionate about in a students with the unique opportunity to connect forum where they are encouraged to evoke change. The to and collaborate with other students who share a Environmental Sustainability Community takes to heart passion for creativity. what it means to bleed Trent green • Leadership and Civic Engagement Community • Business Administration Community Students who share a passion for leadership and Within the business world, there are several pathways a positively contributing to the communities around student will consider when choosing their emphasis for them will find a natural fit in this community. Trent their studies. This community will connect students with University has a long history of producing Alumni who upper year students, faculty and staff within the School are engaged citizens and students in the Leadership & of Business to explore valuable experiential learning Civic Engagement Community are a part of this rich opportunities. Students enrolled in programs with the history. School of Business are encouraged to consider this Living Learning Community their home. • Nursing Community Students enrolled in the Trent-Fleming School of • Endahying Community Nursing programs and show interest in exploring Meaning “Our Home,” the Endahying Community nursing in depth by connecting with peers and provides a space for students to grow through shared faculty, have found much success in the Nursing experiences, storytelling and exploration of Indigenous LLC. Together, this group of dedicated students are knowledge and understanding. Students who have an provided an avenue to take their learning beyond the interest in Indigenous culture and knowledge, identify classroom and engage with it at a deeper level for as being Indigenous and/or are enrolled in the Chanie continued academic success. Wenjack School for Indigenous Studies, are encouraged to consider this community their home. • Trent Swansea-Law Community In Peterborough, all law dual degree students call Traill College home. More than just classrooms and residence spaces for law students, the Traill experience brings the study of law to life. The Trent- Swansea Law learning community is designated for students of the Law-Arts or Law-Business dual degree programs, with the goal to establish their cohort and support one another while studying at Trent University and abroad at Swansea University. Applicants to the Trent-Swansea Law Living Learning Community must be enrolled in the Trent-Swansea Law Arts/ Business dual degree program to live in the Traill Law Community (TLC). 10 trentu.ca
CATHARINE PARR TRAILL COLLEGE #TraillWow! One of Trent’s original colleges and the only college located in downtown Peterborough, Traill is a community of forward-thinking and creative “Traillblazers.” Named after nineteenth-century author and naturalist Catharine Parr Traill, our College is a student oasis situated five minutes away from the centre of Peterborough. The College feels like a small university within the larger university and that’s the point. Here, students may lose themselves in their books, but they will never be lost in the crowd! Traill has great spaces, including modern residences, lecture halls and study nooks, and a traditional college library. Traill’s identity is also closely linked to the departments of English Literature, Canadian Studies, Cultural Studies, Media Studies and Law that call the college home. Most importantly, Traill has great people who look out for each other, learn together, and have a lot of fun at the same time. A downtown hub, Traill is a place where students of all years of study congregate together to create an environment where diversity and blending of ideas thrive. ROOM + DINING PLAN COST* DINING AT TRAILL Please refer to our website: Located in downtown Peterborough, Traill College www.trentu.ca/housing offers both the perks of home-style meals and dine-out culinary adventures. With an intimate on-location eatery and many local restaurants just minutes away, Traill offers an exciting culinary experience. “Traill is non-conforming. Traill students get access to $1000 Trent Cash that It has always had a they can use at many local restaurants and popular rambunctious spirit, chains to diversify their dining! and that gives it a fun atmosphere as well, trentu.ca/colleges/traill because Trail does get to trentu.ca/housing be quite different. Traill has smaller buildings, a small café, and it’s just a good place to meet and be met.” AMELIA MUNDAY ’11, English & Geography graduate Trent University Residence Guidebook 11
CHAMPLAIN COLLEGE At Champlain College, we find the right balance between academic excellence and a loud, proud spirit. Our namesake Samuel de Champlain recognizes his travels through the region and is a symbol of close relations with Québec and the blending of cultures and traditions. As our motto, his words “continue mes decouvertes” (“continue my discoveries!”) reflect the possibility and wonder of life as a Champlainer. Champlain is a monument to Canadian architectural design that offers a haven for solitary study and a stirring setting for building community. Champlainers hold close their college traditions (broomball at Bon Temps Winter Carnival anyone?) and champion strong values through active living and global perspectives. Diversity rules at Champlain, as the home to Trent International and the Study Abroad office. Our academic programs include International Development Studies, Politics and the many majors encompassed in the School of the Environment. Whatever your major, at Champlain we welcome Discovery, Adventure, Reflection, and Engagement (epitomized by the beloved Pax, a six-foot fibreglass Gorilla who appears at most of our College events). DARE to be Champlain. ROOM + DINING PLAN COST* DINING AT CHAMPLAIN Please refer to our website: Champlain offers an impressive array of local www.trentu.ca/housing and global food options. The Ceilie is a licensed restaurant where you may find yourself enjoying “Across campus, a relaxed meal, or grabbing a pint with your prof Champlainers are after class. Thai Express gives you that on-the-go definitely known as the travel option. Seasoned Spoon is a vegetarian- energetic ones. Home based student-run café, taking many of its to many international ingredients from right here on campus. 100 mile students, Champlain diet? More like 5 mile diet (or less!). also has a rich cross- cultural community, Eating your way through the vegetable patch and is really inclusive. and around the world won’t increase your All of this allows those environmental footprint either as Champlain who are part of the College is Fairtrade Certified. college to discover the world differently: trentu.ca/colleges/champlain through connections trentu.ca/housing with people from diverse backgrounds.” JOSE MIGUEL CAPILLA BAGATELLA, School of Business student from Mexico 12 trentu.ca
PETER GZOWSKI COLLEGE Gzowski College is named after distinguished Canadian broadcaster and former Trent Chancellor, Peter Gzowski (pronounced zaw-skee). Adored by Canadians, he was most famous as someone who listened and welcomed conversation and diverse opinions. That makes it appropriate that Gzowski College is housed within Trent’s Enwayaang Building, an Anishnaabek word meaning “the way we speak together.” Indigenous knowledge is central to our spirit and influences our programming and collaborations with departments in our collegiate community – the First Peoples House of Learning, School of Business, Departments of Economics and Mathematics, Office of Research and Innovation, and the Chanie Wenjack School for Indigenous Studies. Field trips, craft fairs and community lunches are held alongside guest lectures and workshops to support our students’ academic development, career aspirations, leadership and sense of belonging. Our Enwayaang building (affectionately called “the Big Cheese”) is known for its bright yellow colour, “Ochre Number 33.” Listen, share, “speak” and learn with us. We move into the future speaking together. ROOM + DINING PLAN COST DINING AT GZOWSKI COLLEGE Please refer to our website: If you care about the consequences of your www.trentu.ca/housing consumption, choose to dine at Gzowski College, home to the only 3 Star Green Certified restaurant on a university campus in Canada. The chefs at Gzowski College “At Gzowski I have built treat students’ taste buds to homestyle lifelong friendships and meals comprised of locally-raised protein professional connections and veggies grown right here on campus. that I would not have From homemade sandwiches and organic otherwise. These salads, to vegan soups and gourmet meals, opportunities have Gzowski’s best meal options are made with shown me who I am local ingredients. An added bonus? Over one- and Gzowski truly has quarter of the meals served up at Gzowski’s become a part of my dining hall are vegan. identity. I fully agree with the college’s motto Don’t miss this! Once a month, the Gzowski that the minds of the College café treats students to an all-out future are made great, premium meal! Lobster tail, prime rib, and beginning today.” steak, they do it all! RACHEL SMYLIE , trentu.ca/colleges/gzowski International Development trentu.ca/housing graduate Trent University Residence Guidebook 13
LADY EATON COLLEGE At Lady Eaton College, tradition meets youthful passion in a welcoming, energetic community that bursts with “LEC” pride and the spirit of Gemütlich (a warm, friendly place where you feel comfortably at home and surrounded by friends). Our namesake is a brilliant and inspiring Canadian, Lady Flora McCrea Eaton, who challenged us to “Have an open mind, trust, learn every day, and keep doing it as long as you live.” Truly interdisciplinary, our programs include the Medical Professional Stream, History, Philosophy, Social Work, Ancient Greek and Roman Studies, French, and Gender and Women's Studies. And, yes, it all takes place in a triumph of modernist architecture, artfully designed to sit snuggled in a breathtaking natural setting. We affectionately refer to LEC as “Toad Hall” and we are known for our Great Toad Hunt whose secret traditions have been passed on to LEC members for 50 years. LECers live the motto in our heraldry, Sapientia et Humanitas, striving for wisdom and humanity in all that we do. ROOM + DINING PLAN COST* DINING AT LEC Please refer to our website: At the LEC dining hall, sustainability is key. www.trentu.ca/housing We are proud of our 1 Star Green Certified restaurant status. Here, your LEC dining experience combines great taste with positive environmental impact, including efforts to reduce waste and conserve water. All dietary “My favourite part of LEC? restrictions are also accounted for with plant- The way the sun shines based options for vegan diners, as well as halal, through the vines on nut and seed specifications. Combine all of residence windows, the this with a space that has spectacular outdoor smell of coffee and hash courtyard views and it won’t be long before browns reaching every you are dining as comfortably here as you do at corner of the building in home…maybe more so. the morning, the sound of drums in the music trentu.ca/colleges/lec room, and knowing you’ll trentu.ca/housing pass at least one person you know on your way to class.” GYTHA CHAPMAN , Philosophy graduate 14 trentu.ca
OTONABEE COLLEGE At Otonabee College, we agree with the ancient saying that you cannot step into the same river twice – because it is always changing. Our motto, tempora mutantur nos et mutamur in illis (the times are changing and we change with them), inspires OC students as they lead change with heart. Their passion exemplifies the name of our river and our college – “the Otonabee” – an Ojibwe word meaning “the river that beats like a heart.” Proud to be Trent’s largest college, OC welcomes a diverse group of learners, researchers, and practitioners to its picturesque home atop the ridge of the East Bank. Civic engagement, scientific and technological discovery, digital innovation and change for a better world infuse our programs in Nursing, Education, Forensics, Psychology, Computer Studies, Anthropology and Sociology. Watch for our college mascot Ottie the Otter at the many College events we hold throughout the year. And follow the adventures of the Betties – our resident family of groundhogs on Instagram! ROOM + DINING PLAN COST* DINING AT OC Please refer to our website: If you’re a foodie who loves classics, then www.trentu.ca/housing Otonabee is the dining place for you. Home to a Subway, Tim Horton’s and Pizza Pizza, the OC caf gives you access to a range of familiar and finance-friendly menu options. When you’re craving something unique, “If you think of Trent’s Otonabee’s dining hall also dishes out a taste colleges as cities, of home. The café develops a changing menu Otonabee College with a range of sustainable and customizable would be Toronto. There food options based on student dietary needs. is always something happening. In the hallways trentu.ca/colleges/otonabee you will always find trentu.ca/housing different student groups and community partners promoting events and exciting ways to get involved. At OC, you have every opportunity to dive headfirst into the fantastic, close-knit community of dedicated and passionate people here.” NICK OWEN , Otonabee College Cabinet President 2020-21 Trent University Residence Guidebook 15
LIVING IN RESIDENCE Service Centres Bikes Service Centres are your one-stop Our Service Centre Locations are: There is plenty of bike storage across shop for any residence inquiries campus with bike racks stationed Service Centre – West you might have! We have friendly outside of most main entrances. Monday – Friday...................... LEC 211 Service Centre Assistants who are Unfortunately, there is no storage 8 am – 8 pm there to answer your questions, available within the residences or 705-748-1011 ext. 6431 and point you in the right direction. other campus buildings. Want to pick up mail? Locked out Service Centre – East of your room? Lost your keys? Have Monday – Friday..................... GCS 212 Fridges a question about how to fill out a 8 am – 8 pm Maintenance Request Form? We’ve 705-748-1011 ext. 6430 Many of our students choose to got you covered. rent from the Coldex Fridge Rental Service Centre – Traill Company. Coldex provides mini Tuesday & Thursday........................ WH fridges of a variety of sizes that 5 pm – 8 pm have all been approved by Ontario 705-748-1011 ext. 0000 Universities. Once your reservation and payment has been made, Coldex Please note that hours may vary will have your fridge delivered directly during Reading Weeks and exam to your residence room! Coldex periods. is also responsible for picking the fridges back up at the end of the school year making your move-in and move-out procedure as simple as possible. To book your fridge, please follow this link: coldexrents.com/school/trent 16 trentu.ca
Decorating do not fill out this form, your room One method of prevention is to will be determined to be in good make a roommate contract. This is Every student wants to make their condition upon moving in. an agreement all roommates develop residence room their own with a together, sign and follow to ensure variety of decorations. We encourage An inspection of your room will be a positive residence experience. students to make their residence completed by Housing Services Breaking this contract can lead room feel like home, and we do staff once you have departed from to personal meetings with a Don, have some criteria that we wish for residence to assess the cleaning personal meetings with a RLC, and students to follow when adding conditions and identify any damage a more formal community support decorations to their rooms by or maintenance concerns. Additional process if the contract is continually asking that students use removable charges related to the cleanliness ignored. adhesives when hanging posters and concerns, damages, or concerns pictures on the walls. with the contents of the room (i.e. Under extreme cases, room changes missing furniture), may be added to may be facilitated to ensure the Sticky tack and removable LED your student account. If you receive wellbeing of all roommates. It is lights should not be used as it does a damages email upon moving out encouraged that roommates address damage the walls. If you do put up of residence, an appeals process will concerns with each other in a hooks, like command hooks, they be outlined to you at that time. constructive way, but roommates must be removed before moving should also make their Don aware of out. Roommates roommate conflicts as some specific Room Inspections & Damages conversations may need to take Trent University’s residences have place. When you move into your residence traditional and suite style rooms, room, you have 48 hours to fill out so for many students, living with a room inspection form online. You roommates is a reality. can find it on MyTrent -> Supports -> Housing -> Housing Portal. This We recognize that in some cases allows you to mark any damage conflicts do arise, and we have a or concerns in your room so our series of steps we follow to mediate facilities team can follow up. If you them to improve your experience. Trent University Residence Guidebook 17
Check-Out Procedures Students within our suite style Mail residence buildings will be required Mid-Year A mailbox key will be provided to to clean their spaces within their unit, Once a student has filled out the you in your move-in day package however, maintenance services will residence cancellation form on as every residence student receives still be provided. the Housing Portal, all personal access to a mailbox on campus. Mail belongings must be removed from Signage and educational materials, is collected and distributed Monday your residence room, including such as cleanliness guidelines for to Friday, except on holidays. Within garbage. When you are ready to students, will also be placed around the five colleges, anything larger than leave, please go to the Service all residence spaces and provided the size of your assigned mailbox Centre closest to you and one of the by the Residence Life Dons to will be kept at your Bank or College Service Centre Assistants will help educate students on proper cleaning Service Centre and a package you. You will bring your keys back and hygiene, while highlighting delivery notice will be sent to your to the Service Centre, and the staff appropriate physical distancing in a TrentU email address directing you will complete the check out process residence environment. to pick it up. You must show photo upon your departure. An inspection identification to retrieve your delivery. Housing Services will be increasing of your room will be completed after hand hygiene stations across All mail and packages should have your departure from residence to residence buildings and will take the below address for proper note any damages, cleaning required further precautions that follow delivery. or missing furniture/items. appropriate physical distancing Symons & Traill Campus Colleges: measures and directives. End of Academic Year Student Name/College When moving out at the end of the 2089 East Bank Drive Laundry school year in April, instructions will Peterborough, ON be provided by your Residence Life Laundry facilities are available to K9L 1Z8 Don and Residence Life Coordinator. students in each residence free of Living at Champlain, Lady Eaton, All personal belongings must be charge. Students are responsible for Otonabee or Gzowski Annex? You removed from your residence providing their own detergent and will have a mailbox located in your room, including garbage. Further laundry softener. College Residence Mail Room. Your instructions on how to check mailbox will be labeled with your out and the process in which to Submitting a Residence suite/room number. return your keys will be provided in Maintenance Request late March. An inspection of your Students living at Traill College in If you notice any facilities concerns in Wallis Hall or Crawford House will room will be completed after your your building, residence community, departure from residence to note have a mailbox at Traill College, or residence room, complete a located in Wallis Hall. any damages, cleaning required or Residence Maintenance Request missing furniture/items. Form through the Housing Portal which is accessed through MyTrent. Cleaning & Maintenance The Housing Portal icon is located All measures and directives are under the Support Tab in the Housing and will be guided by public health Services section. When you open the advice, and in accordance with link, it will take you to the Housing appropriate federal and provincial Portal where you will be able to access the Residence Maintenance Request government directives. Housing Form. Services is and will continue to provide regular cleaning and Work orders are processed Monday maintenance services to all public/ to Friday, 9 am to 4 pm. If your matter shared spaces within residence. is of an urgent nature we encourage There will be a particular emphasis students to contact their Residence Life on high-touch surfaces for cleaning. Don or Campus Security. 18 trentu.ca
TVs Ordering Food Students are welcome to bring (Please note: This is different from your mailing address.) personal televisions into their Ordering food and having it delivered to campus is a very common residence rooms, however, cable occurrence in residence. When you are ordering, you may need the specific is only available in the Gzowski address of the building you are living in. These are listed below. College, Gzowski College Annex, Lady Eaton College Annex Champlain College Traill College and Champlain College Annex Trent University 310 London Street residences, at the discretion of 1770 West Bank Drive Peterborough, ON K9H 2Z4 the student. Students in the above Peterborough, ON K9L 1Z7 Champlain College Annex Colleges who wish to have cable Lady Eaton College 1555 Water Street in their residence rooms, must Trent University Peterborough, ON K9H 0H6 contact Cogeco Cable Company for 1755 West Bank Drive Lady Eaton College Annex pricing and set-up information and Peterborough, ON K9L 1Z6 1633 Water Street arrangements. Otonabee College Peterborough, ON K9H 0C7 All common rooms in all on-campus Trent University Otonabee College Annex residences have Smart TVs that are 2151 East Bank Drive 780 Argyle Street accessible to students 24/7. Peterborough, ON K9L 1Z8 Peterborough, ON K9H 5T2 Gzowski College Gzowski College Annex Trent University 1633 Water Street 1 Gzowski Way Peterborough, ON K9H 0C7 Peterborough, ON K9J 8S6 Trent University Residence Guidebook 19
STUDENT SUPPORT SERVICES STUDENT WELLNESS CENTRE The mission of the Student Wellness Centre is to provide What We Do integrated services to address the holistic needs of Counselling Services offers counselling on an students studying at Trent. The Wellness Centre is made individual basis to help students with personal up of Counselling Services, Student Health Services, and concerns that interfere with academic performance Student Accessibility Services (SAS). You can find all of the and emotional wellbeing. Often, a few sessions are resources available through the Wellness Centre at https:// sufficient to find a solution or at least view the issue www.trentu.ca/wellness. from a more manageable perspective. Counselling Services To book an appointment: During COVID-19 all counselling services will be Our Mission Statement delivered through teletherapy by audio or video link. The Trent University Counselling Services provides personal Appointments can be made by counselling services to full and part-time undergraduate email counselling@trentu.ca and graduate students. Counselling Services acknowledges and celebrates the strengths and fragility of the human Virtual Drop-Ins Wednesdays 3-4 pm to ask spirit. We are committed to providing services which questions about mental health and get more respect the dignity and value of all people inclusive of age, information about available supports and how to gender, ethnicity, physical qualities, sexual identity and connect. ability. Click here to connect! Who We Are Please note Drop-ins are not intended for crisis Services are provided by qualified professional counsellors support or therapeutic intervention. and supervised graduate interns or practicum students. Counselling Services is now offering Single Session Full time and contracted clinical staff are credentialed Therapy for students who want to address specific professionals whose practice is governed by their concerns. Learn more here or visit “Is single session respective professional colleges and/or associations. All right for me?” and let us know on your intake form if of our counsellors are very familiar with the wide range of you want to see our Single Session Therapist. personal issues that can interfere with a student’s academic success and quality of life. 20 trentu.ca
Student Health Services Student Accessibility Services Trent Student Health Services is a team Trent has a human rights obligation To see information on the of caring, dedicated, multi-disciplinary to accommodate students with services SAS provides to students professionals with expertise in university disabilities (e.g. hearing, visual, and to review documentation health issues. learning, mental health or mobility). requirements and the registration Trent’s Human Rights Policies and process, visit trentu.ca/sas As part of the Student Wellness Centre, Procedures are intended to reflect they support a diverse student population To see what specific services SAS the university’s response to the through the provision of confidential provides to students, visit Ontario Human Rights Code and primary health care, health promotion, trentu.ca/sas/justforstudents.php the Canadian Charter of Human disease prevention, and wellness education. Contact Information: Rights and Freedoms. To book an appointment: Student Accessibility Services All members of the Trent • Call 705-748-1481 during office community have a responsibility to Suite 132, Blackburn Hall, hours and speak to our Medical Office ensure that students with disabilities Phone: 705-748-1281 Secretary are accommodated. For faculty Fax: 705-748-1509 • During COVID-19 Health Services is and teaching assistants, this means Email: sas@trentu.ca offering a hybrid model of virtual and providing test/exam and other Hours of Operation: in-patient care. academic-related accommodations to students with disabilities whose Fall and Winter Term Please note: Appointments cannot be (September 1 to April 30): needs have been duly assessed and made by email, or by leaving a voice Monday through Friday approved by SAS. message. 9 am – 4 pm; closed for lunch Who we are & What we do from 12 pm – 1 pm When making an appointment, you will be asked: Student Accessibility Services Summer Term • Your first and last name (SAS) is a team of interdisciplinary (May 1 to August 31) • Your student number professionals who provide support Monday through Friday • Your current telephone number to students with disabilities through 9 am – 3 pm; closed for lunch • The reason for your visit one-on-one advising, referrals to from 12 pm – 1 pm campus supports, and adaptive To cancel an appointment: technology. SAS supports include: • Call 705-748-1481 at any time day or • Developing individualized night and leave a detailed message accommodation plans for with your full name, student #, registered students; appointment date and time • Working with students to develop approaches and We request at least two hours prior strategies that use students’ notice if you are cancelling an strengths to help them engage appointment. with their coursework; Failure to keep an appointment or to • Offering support through an provide adequate notice will result in a Adaptive Technologist, using fee being charged, equal to the purpose a hands-on approach which of the appointment booked. allows students to learn how their technology works and how Office Hours it can be used in their studies; Monday to Friday: • Directing and connecting 9 am – 12 pm and 1:30 pm – 4 pm students to appropriate campus resources. Trent University Residence Guidebook 21
“I love residence because of how easy it is for students to access numerous forms of support, including student, peer, and academic support services. This creates a fun and educational experience for all students!” – Chenelle Pinto - Housing Admissions Assistant 22 trentu.ca
CARD OFFICE TRANSIT PARKING The TrentU Card is your official Trent Trent Transit is run exclusively If you are bringing a car with you, University student card that provides through the Trent Central Student please refer to the parking website access to your Dining Plan, Trent Association (TCSA) in collaboration for all pertinent information: Cash (campus debit card), Campus with Peterborough Transit. Buses trentu.ca/parking Store and so much more!. The run every day campus is open for TrentU Card provides students with classes including reading week, safe, convenient access to their exam periods, and weekends from money. Visit trentu.ca/trentucard for September to April. Every student more details. registered in more than 1.5 credits pays a non-refundable levy to the TrentU Card Tips TCSA for transit and will receive a • Do not hole-punch your cards – transit pass that works from move-in they will deactivate. day all the way through until the start of the next academic year (including • Add money to your Trent Cash by the summer). Your Trent Transit pass making a selection through the works on all Peterborough transit Housing Room Selection process, routes regardless if they service or online through the MyTrent campus. For more information on Portal the Transit routes and schedules • Lost card? Deactivate your card please see the TCSA’s transit website online through your MyTrent at trentcentral.ca/transit or send a Portal. text or email to bus@trentcentral.ca. Office Hours Blackburn Hall, Suite 104 Monday through Friday 9 am – 12:30 pm and 1 pm – 4 pm 705-748-1011 ext. 7431 Email: campuscard@trentu.ca Trent University Residence Guidebook 23
SAFETY AND SECURITY PHONE NUMBERS Residence Life Don Support Phone (8 pm to 8 am): Trent University Campus Security: Champlain College: .................... 705-931-2307 University Emergency/TUEFRT:...705-748-1333 Champlain College Annex: ....... 705-931-1683 Non-emergency: ............................ 705-748-1328 Lady Eaton College: .................... 705-931-0378 ....................... ..................... ..... security@trentu.ca Lady Eaton College Annex:........ 705-760-4316 Walkhome: ....................................... 705-748-1748 Peter Gzowski College:............... 705-931-0831 Peter Gzowski College Annex:.. 705-875-0469 Community Contacts Otonabee College: ...................... 705-931-1439 4 County Crisis: ............................... 866-995-9933 Otonabee College Annex:.......... 705-927-7091 Good2Talk:........................................ 866-925-5454 Catharine Parr Traill College:......705-872-7395 Telecare Distress Response .......... 705-745-2243 Centre of Peterborough: 24 trentu.ca
Medical Emergencies Trent University Emergency First Response Team (TUEFRT) Medical emergencies are taken very seriously in residence. All Residence Life Staff are trained in First Aid TUEFRT consists of a number of volunteers who are and CPR and are ready to help in crisis situations. Trent on call 24/7 during the portions of the academic University also has a series of on-campus services that year when Trent University is open. These volunteers can assist in medical emergencies. Students are advised receive very intensive training in emergency medical to use their judgement when responding to a medical response and crisis response and can respond to a emergency, calling 911 is always a first priority. medical emergency anywhere on campus in a matter of minutes. TUEFRT is often one of the first responders After calling 911, call Trent University Campus Security/ to a medical emergency and will either treat a student TUEFRT and/or the Don Support Phone to ensure themselves or forward the student’s care to the the professional EMS staff is guided to the student appropriate authorities such as local Emergency Medical needing assistance. A resident should only attempt to Services. help directly if they are sober, fully qualified, and feel confident to do so. It is advised that students maintain TUEFRT: 705-748-1333 regular appointments with a doctor (these can be arranged through Trent University Health Services) and notify their Don of any medical conditions they have or accommodations they require. The best way to avoid an emergency is to be proactive and aware of risks in advance. Fire Safety All Trent University buildings and all you may receive serious fines lock them in case the fire residence rooms are equipped with from the fire department and/or department needs access to fire detection systems. Each building serious residence outcomes under that room has slightly different fire detection the Residence Standards. If your • Evacuate to an area a safe and alarm systems and these accessibility needs make it difficult distance from the affected include at least one of: fire alarms, for you to exit the building in case building and make sure your sprinklers, smoke detectors, and/ of fire (Example: you are not able to evacuation is not a podium or or heat detectors. Some residence access an elevator) an individualized roof of a building rooms also have accessible systems plan will be designed and followed. • Follow the instructions of present that can alert students security and present residence who are not able to respond to What to do if a fire is present: life staff, they will be wearing traditional fire alarming systems. clothing to identify themselves The fire evacuation process is very • If the alarm is not sounding and (vests/jackets) and are trained simple at Trent University. you see fire, sound the alarm on safely evacuating students, if • If you sound the alarm evacuate If you see a fire, trigger the weather is not ideal for standing the building, call Campus alarm, and if you sound the outdoors, they will work on Security and/or Don Support alarm evacuate the building, gaining access to a nearby, Phone and notify them of where call campus security and/or unaffected building the fire is; security will need to Don Support Phone. Note that • Do not enter the building on direct the fire response team to this also applies to residence fire or in which the alarm is the appropriate area of campus fire drills. sounding until it has been • If you hear the alarm anywhere deemed safe by the fire If you refuse to leave a building on campus leave the building department and until residence during a fire alarm or fire drill you as soon as possible, close life staff allow you to enter. are breaking the law and as a result doors behind you but do not Trent University Residence Guidebook 25
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