RESIDENCE GUIDEBOOK 2019-2020 - Trent University
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WELCOME TO RESIDENCE CONTENTS Welcome...................................................... 3 from the Director, Housing Services... 3 What is a College?.................................... 5 Who’s Who in Your Community.............. 6 Housing Services Office Staff................ 6 Service Centre Assistants........................ 6 Residence Life Staff...................................7 Dining Plan & Trent Foodservices..........7 Your Experience.......................................... 9 Getting Involved........................................ 9 College Residence Council................... 9 Living Learning Communities............... 9 Active Living.......................................... 9 Trent Global Living.............................. 9 Forensics............................................... 9 Environmental Sustainability............ 9 Business Administration................... 10 Endahying........................................... 10 Artistic Expressions........................... 10 Leadership & Civic Engagement... 10 Nursing................................................. 10 Student Support Services....................... 18 Residence Standards............................... 27 Colleges..................................................... 11 Student Wellness Centre...................... 18 Section A. Preamble........................... 27 Lady Eaton College........................... 11 Counselling Services............................. 18 Section B. Definitions.........................28 Champlain College............................ 11 Health Services....................................... 19 Section C. Standards...........................29 Otonabee College.............................12 Student Accessibility.............................. 19 Section D. Community Support Peter Gzowski College.....................12 Card Office................................................21 System................................ 35 Catharine Parr Traill College............13 Transit..........................................................21 Section E. Community Support Parking........................................................21 System Procedures.........36 Living in Residence.................................. 14 Section F. Community Support Service Centres....................................... 14 Safety & Security...................................... 22 System Rights & Bikes........................................................... 14 Phone Numbers...................................... 22 Responsibilities ................38 Fridges....................................................... 14 Medical Emergencies............................ 22 Section G. Appeals...............................39 Decorating................................................ 14 TUEFRT..................................................... 23 Section H. Outcomes.........................40 Roommates.............................................. 14 Fire Safety................................................. 23 Ombudsman............................................43 Phone Services.........................................15 Residence Security................................. 24 Cleaning & Maintenance.......................15 Asbestos.................................................... 25 Frequently Asked Questions..................44 Check-Out Procedure............................15 Personal Safety & Mental Health........ 25 Room Transfers........................................15 Sexual Violence.......................................26 Important Dates.......................................46 TVs...............................................................15 Walk Home..............................................26 Laundry.......................................................17 Common Trent Acronyms...................... 47 Internet & Helpdesk................................17 Mail..............................................................17 Ordering Food..........................................17 2 trentu.ca
WELCOME TO RESIDENCE Welcome to residence at Trent people with similarities, differences, strong, respectful residence University! The Housing Services preferences, needs and beliefs. environment. As a resident, you team is excited to welcome you Part of the journey will be about will have choices about how you to your new home for the next becoming an integral member of will experience your time with eight months! During your stay the College community, where us, and each resident bears the with us, you will have opportunities you have influence on, and duty to understand how their to make life-long friendships, ownership of, its development. choices impact the community. get involved in College life, and This Guidebook is designed to discover yourself through your Your success is important to us, assist you in getting to know your academic and non-academic and the Housing Services team community, and within you will pursuits. It is our hope that you feel is here to assist and support you find valuable information about supported and an integral member in making choices to ensure you your college, safety procedures, of a dynamic College community. can be successful and overcome policies, and contact information challenges you may face. that will help guide you throughout Residences at Trent are based the year. on a college model, where You will get the most out of your residences are not just a place experience by getting involved I wish you the very best for the you live, but part of a unique in your community and seeking upcoming academic year. college community that includes support as you need it. classrooms, faculty space, Jen Coulter, Director, Housing common rooms, and a dining hall. It is the responsibility of each Services Your community will be defined by member of the residence much more than the living space. community to contribute You are joining a community of to creating and upholding a The Housing Services team is excited to welcome you to your new home! Trent University Residence Guidebook 3
“I love living in residence at Trent University because students are provided with opportunities to engage with their residence college and the Trent community. Trent residence helps students make a smooth transition to the biggest challenge that university presents – living away from home!” – Sara Beech, Otonabee College 4 trentu.ca
WHAT IS A COLLEGE? A college is your home away from home. What do the colleges have to offer? Trent University has five colleges:Catharine Parr Traill The Colleges offer many resources, ways to get College; Champlain College, Lady Eaton College, involved, and ways to advocate for student issues. Otonabee College, and Peter Gzowski College. A The five college offices offer services such as college is more than a residence building, it is a place academic advising and academic skills. The College where you can grow, learn, thrive, connect with Heads and Principal of Traill College have their offices upper year students, and stay connected once you in the College Offices. The College Heads and have moved out of residence. Principal organize events, support student leadership initiatives, and collaborate with other student services Each of the Colleges has its own unique personality to create community building opportunities within and architecture. You’ll find that students at Trent the College. are passionate about their affiliations and these carry through to graduation; students remain affiliated with The college office also hosts a series of student the college they called home in first year. As you employees and volunteers who facilitate college meet new students, and Trent University Alumni, the life and program events specific to your college. first question they will often ask is, “So, what college These students, like Dons, receive training on how to are you?” answer your pressing questions and assist you with whatever it is you need, whether it be some help Residence Life Staff, alongside the staff and student finding a class, or someone to talk to during a rough volunteers of the College Office, work to create a time. smaller, more intimate community within the Trent Community as a whole. You’ll see that this spurs Each of the colleges also has its own student rivalries, and competition, and collaboration with the governing body known as a College Cabinet. Each other colleges, which reinforces your passion for College Cabinet has elected volunteer positions your home college and solidifies that your college is where students can run events to foster community your home away from home. building and vote on committees to foster positive change. Through services offered, as well as The ability to change affiliations is possible if you volunteer and employment opportunities, the think you might identify better with another college, colleges are a great place to start if you are looking to the form to do so can be found through myTrent. get involved and stay passionate about your college Many different people have many different opinions community. about which college is best, but know that all of Trent’s colleges are equal in their glory, simply For more information on the Colleges and the because they are, together, a major facet to what services you can access in your college check out: makes Trent University so amazing! trentu.ca/colleges trentu.ca/advising trentu.ca/academicskills Trent University Residence Guidebook 5
WHO’S WHO IN YOUR COMMUNITY Housing Services Office Housing Services office staff are responsible for all facets Residence Education Coordinator of the student experience in housing. The staff is available Nida Uz-Zaman............................................................ ext. 7587 to assist you with whatever you need. Manager, Operations Shaun McCracken.......................................................ext. 6428 Housing Services Office Staff Occupancy Management Coordinator Director, Housing Services Michele Sparkes............................................................ext. 7149 Jen Coulter....................................................................ext. 7129 Facilities Coordinator Financial Officer Robyn Gundy.................................................................ext. 6177 Wenita Kirkby................................................................ext. 6432 Operations Coordinator Manager, Residence Life & Education Carol Haass................................................................... ext. 7548 Lawrence Lam...............................................................ext. 7277 Service Centre Assistants............................................ ext. 7127 Residence Life Coordinators..................................... ext. 7127 Service Centre West................................................... ext. 6431 Residence Conduct Coordinator Service Centre East.....................................................ext. 6430 Kelsey Doherty............................................................. ext. 7402 6 trentu.ca
Service Centre Assistants Residence Life Senior Dons Service Centre Assistants work at our service centres to Residence Life Senior Dons are experienced leaders help students with any residence inquiries they might within the Residence Life Staff who work closely with have. From lost keys to lock outs – they are there to help the Residence Life Coordinator. Residence Life Senior point you in the right direction. Dons are not assigned to a community but provide broader support to the students and Residence Life Staff Residence Life Coordinator in the College Residence to which they are assigned. The Residence Life Coordinators are full-time, live-in, Senior Dons assist in facilitating College Residence professional staff who are responsible for the operations Council to deliver student-led initiatives to residence of the Residence on their bank of campus. They work students, and work closely with the College Office to maintain Trent University’s community standards and College Cabinet to communicate College-wide and supervise the Residence Life Dons. Residence Life events to residence students. Residence Life Senior Coordinators provide support for emergency situations Dons facilitate broad community building and learning at all times. experiences amongst students in an effort to co-create a positive educational experience in residence. Residence To connect with the Residence Life Coordinator Life Senior Dons may meet with residence students responsible for your residence, please call Housing in an educational capacity to discuss violations of the Services at 705-748-1011 ext. 7127, to be redirected residence standards and or overall student wellbeing. appropriately Residence Life Senior Dons live in their assigned College Residence and hold office hours within the College and Residence Education Coordinator the Residence Education Office in order to best serve The Residence Education Coordinator is a full- residence students. time professional staff member who is dedicated to creating and enhancing existing co-curricular learning Residence Life Dons opportunities within the College Residence environment. The Residence Life Dons are located in each residence Through the creation of meaningful and engaging community across campus. Your Don is your go-to for initiatives, the Residence Education Coordinator strives any support that you may need, and they are able to to provide an environment that fosters community help connect you with the many services offered at engagement, academic exploration, and personal growth. Trent University. Residence Life Dons run programs and events and help to establish students’ sense of Residence Conduct Coordinator community within residence. Residence Life Dons are The Residence Conduct Coordinator is a full-time on duty and provide after hours support every evening. professional staff member who is responsible for coordinating the student conduct process in residence. Living Learning Community Dons They support individual students needs, conduct high- Living Learning Community Don have the same roles level investigations and provide assistance to Residence and responsibilities of Residence Life Dons, however Life Staff on conduct related issues. The Residence their communities revolve around the specific interest Conduct Coordinator also plans preventative education or academic theme of their Living Learning Community. initiatives. These Dons specialize in their area and work to enrich the educational environment in residence. Their Residence Education Facilitator experiences bring students towards the interests of The Residence Education Facilitators are student staff the community and provide residence students with a that enhance the educational experience for students leadership role. living within the College Residence. With engaging displays and interactive and fun events, the Residence Education Facilitators will ensure that your time in residence is both memorable and engaging. Trent University Residence Guidebook 7
Dining Plan & Trent Food Services Traditional Style Rooms in Trent Cash Lady Eaton College, Gzowski Each residence room type is Trent Cash is your ticket to dining College, Gzowski College Annex, associated with a specific non- beyond the basics. Trent Cash can be Otonabee College, Champlain refundable Residence Dining Plan used to: College, Otonabee College Annex, (see figure 1 in your residence • Supplement your basic dining plan and Traill College have a agreement). All Residents must if you are a larger eater or if you $4,450 Dining Plan with the option subscribe to the plan associated intend to stay on campus most of adding Trent Cash to enhance with the room type to which they weekends your dining options. are assigned. Residence Dining • Purchase some convenience privileges are for the exclusive use and snack items that cannot be Suite Style Rooms at the Lady of the Resident paying fees and may purchased as part of your basic Eaton College Annex, Gzowski not in whole or in part be transferred dining plan College Annex, Lady Eaton to any other individual. Dining Plans • Dine off-campus at one of our College, Champlain College and have no cash value and are non- partnered restaurants or have pizza Champlain College Annex have a refundable. delivered to your residence, $2,690 Suite Style Dining Plan with • Black Honey • El Calmino’s the option of adding Trent Cash to • Natas Café • Whistle Stop enhance your dining options. • Pizza Pizza • YoYo’s Have dietary restrictions? Ask to • Whistle Stop • Olde Stone speak with the chef at your Dining • Hot Belly Mamas Hall about meal options available to you and to ensure that there Any funds that are left in your Trent are always options! For more Cash account at the end of a year information about menu items, automatically carry forward to the locations and hours of operation, next year. Trent Cash is refundable visit your Dining Hall or email upon withdrawal or graduation. food@trentu.ca. Please see trentu.ca/trentucard for details. With student groups covering a wide array of interests, from music to politics, it is easy to get involved at Trent University. If there isn’t a group you like, you can always just start your own! 8 trentu.ca
YOUR EXPERIENCE GETTING INVOLVED Trent Athletics resources, students in this community are provided College Residence Council with a motivation to reach their fitness and health goals while Each College Residence has a exploring the natural beauty that first-year student residence council. surrounds them. This council, comprised of first- year residence students from every • Trent Global Living Community community provides engaging For students who have an interest programming and advocacy for in global citizenship, diversity and students in residence. For more have a streak of wanderlust, the information on how you can Trent Global Living Community get involved with your College (TGLC) is a natural place to call Residence Council, chat with home. Students in TGLC engage your Residence Life Don during in a variety of programs and Orientation Week! discussions that encourage them to be open to different ideas and Living Learning Communities opinions regarding world issues, Living Learning Communities are all the while challenging their own themed living environments that assumptions of what it means to provide students the opportunity to be a global citizen. live with students who share similar interests or academic major. • Forensics Community Open to both Forensic Science & Forensics Joint Major Programs, opportunities to participate in • Active Living Community forensic-related experiences and the Forensics Living Learning The Active Living Learning connect with faculty and your Community students share a Community is for students peers. Join this living learning passion for forensic science who share an interest in or a community to advance your and comparable educational passion for being physically educational interests and sense of and career goals. Designed active, exploring and adventure. community within the forensics to engage, excite, and inspire, Enhanced by specialized program! this community will provide opportunities for students to use Trent University Residence Guidebook 9
“The Nursing LLC provides students with an opportunity to get ahead of the game and build meaningful connections with faculty, campus partners, and each other. It creates a supportive environment that will be your home away from home!” – Andriy Palyukh, Nursing LLC Don • Environmental Sustainability • Expressions The Environmental Sustainability Community consists Students who are a part of Expressions share a of students who share a strong passion for “thinking passion for the visual and performing arts. Past globally and acting locally.” Through this opportunity, members have shown an interest in any of the students are provided an avenue to learn more about following: Singing, music, painting, dancing, theatre, environmental issues that they are passionate about writing and calligraphy (just to name a few). This and a forum to make change. Supported by likeminded community provides students with the unique students and an equally passionate Residence Life Don, opportunity to connect to and collaborate with other the Environmental Sustainability Community takes to students who share a passion for creativity. heart what it means to be Trent green. • Leadership and Civic Engagement • Business Administration Community Students who share a passion for leadership and This community will bring students of the Business positively contributing to the communities around Administration program to take their learning outside them will find a natural fit in the Leadership & Civic of the classroom. Supported by a Residence Life Don Engagement Community. Here students have an also in the program, you will be surrounded by students opportunity to develop their leadership skills and taking the same courses to clarify understanding and motivate others to make an impact through their enhance your knowledge. time at Trent and beyond. Trent has a long history of producing alumni who are engaged citizens and • Endahying Community students in the Leadership & Civic Engagement In Gzowski College, meaning “Our Home,” the Community are a part of this rich history. Endahying Community is for students who have an interest in Indigenous culture and knowledge, those • Nursing enrolled in the Indigenous Studies Program, as well as Students enrolled in the Trent University Nursing those who identify as being Indigenous. Together, these Program and show interest in exploring nursing in students will grow in knowledge and understanding depth by connecting with peers and faculty have through shared experiences, storytelling and exploration. found much success in the Nursing Living Learning Community. Together, this group of dedicated students are provided an avenue to take their learning out of the classroom and engage with it at a deeper level for continued academic success. • Trent-Swansea Law This community is designated for students of the Law-Arts or Law-Business dual degree program. Students living in this community will have the unique opportunity to be surrounded by students in their program, putting study groups and out-of- classroom learning experiences at their fingertips. This community focuses on connecting students’ studies to their residence experience, providing a holistic studying environment that will help students to achieve their educational goals. 10 trentu.ca
Trent University residences aren’t just buildings. Colleges are supportive environments in which to live, connect and grow. COLLEGES success. Nearby, you will also find the office of the College Cabinet where hardworking students work Lady Eaton College long hours to make your college experience as enjoyable as possible. Lady Eaton College is the second find the Morton Reading Room and oldest college on the Symons The college is also the academic the fireside lounge which are also Campus of Trent University. It was home for several departments such available for small group study. The established in 1968 and is named in as History, Philosophy, Women K/L field is home to college sport honour of Flora McCrea Eaton, who Studies, Modern Languages and tournaments. There is also a new fire helped support the university during Literatures, and Social Work. You do circle which is a gathering place for its founding. not have to study in one of these friends to sing around the campfire disciplines, however, to be a part or keep warm during Bon Temps of the college. The college is an weekend. The Commons serves interdisciplinary environment that as a formal and informal meeting encourages the coming together space, an art gallery, a dining of all students regardless of their room, and the venue for regular academic interests. college functions like co-curricular No matter your interest you will workshops and guest speakers. Both always be welcome at Lady Eaton. residential students and students living off-campus have access to all Champlain College college facilities. Don’t be afraid to checkout the Ceilie, the licensed pub Named in honour of the explorer and games room open and run by Samuel de Champlain, the college students, playing host to a variety of is situated right on the bank of Champlain functions. This college has a creative energy, a the Otonabee River. Champlain’s passion for our local community and spirit of adventure, discovery, and a commitment to self-expression. global citizenship are captured Nestled against a tree-covered in the college motto: continuer drumlin, the building houses student mes decouvertes (continue my lounges, a dining hall, a music library discoveries). That spirit lives on in the and pianos, and is home to spiritual programs, people, and architecture affairs. A love of words, language, of Trent’s Champlain College. social justice and big idea is part of At the centre of the college is the our tradition. impressive Great Hall, which serves Lady Eaton College is a place to as the college’s gathering place for meet new friends and grow as a formal dinners and events, as well student. However, the college is as a daily dining and study hall. Near much more than residence. It is the the great hall are a Junior Common centre of college life for all members Room for student recreation and who live both on and off campus. At study, The Seasoned Spoon, an the college you will find the offices independent cooperatively run of the College Head, College Life café serving healthy, organic, Coordinator, Academic Advisor and locally grown, affordable food, Academic Skills Instructor who are and the Champlain Living Learning there to help you on your path to Commons. In addition, you can also Trent University Residence Guidebook 11
Each College has its own personality. Our College Office staff, located in the College Office (OCA W102, down the hall from Wenjack Theatre), are ready to support you in your academic and personal development. Drop by and visit with our Academic Advisor, Academic Skills Instructors, or our College Head. Our friendly College Life Facilitators will help you to decide who you need to see. They may also direct you to our OC Cabinet, a dynamic group of student leaders who run your OC Students at Champlain will be residences, spread through eight student government. exposed to a plethora of events different houses, provides a home for involving guest speakers and fellows students from out of town in their first Peter Gzowski College in residence, and visitors. These year. We have K-house specifically for guests are invited to speak to Trent first year off-campus students to help Aniin. She:kon. Tansi. Boozhoo. students and remain on campus in their transition to university. Koolamaalsii. Welcome! Peter for a time, interacting with students Gzowski College is in the big yellow College events such as Wildside and to inspire intellectual exchange building named Enweying. Enweying the College Weekend are located supplementing the academic life of translates from Nishnaabewin as “the both on and off campus, convenient this community of learning. way we speak together.” In other for students of all years to have fun words, we play well with others, Otonabee College and show your OC spirit – there is including the First Peoples House of something for everyone throughout Established in 1972, Otonabee Learning, with whom we share the the year. Come relax with your fellow College is located on the Eastbank building. Made up of a collection of OC students in the OC Commons, overlooking the river for which it is dedicated and passionate students, our central student space located named. In Ojibwe, Otonabee means Gzowski College is a place meant to near the Wenjack Theatre and/or the “river that beats like a heart” which unite the community’s roots with newly renovated Dining Hall with Tim symbolizes the way this college looks the new members who will define Hortons and Subway. to the horizon, and imagines how its future. we can keep up with change in our fast-paced lives while honouring our hearts. Our motto also reflects the meaning of Otonbaee in, tempora mutantur nos et mutamur in illis (the times are changing and we change with them). OC prides itself on connecting to our students to enhance your experience throughout your time at Trent. Our 12 trentu.ca
Our college is named after Peter and out. The Gzowski Student Gzowski, a Canadian journalist and Cabinet office is also located on the broadcaster who made his living lower level. engaging in dialogue about Canada. Whether you are on campus or Students at Gzowski College pursue off campus, if you have an idea their passions in the same way their and you want it to grow, we can college namesake followed his help. Gzowski College is young, passion for Canada, its culture, the open to new ideas, and interested north, Indigenous people and the in promoting a sustainable and environment. energized future. Environmental sustainability, fair trade and Indigenous ways of knowing are Catharine Parr Traill College Get to know your college! The some of the themes that guide us. classrooms at Traill follow the Trent Catharine Parr Traill is a close-knit Watch for annual events such as a philosophy of learning through a college and is Trent’s downtown trip to the Curve Lake Pow Wow, and smaller community. At Traill, students campus, marking the point at which a Ten Thousand Villages craft fair. will find their classes take place in the university intersects with the We also collaborate with our other small groups, where they are better urban community. neighbours in Enweying (the Chanie able to communicate with each Wenjack School for Indigenous Founded in 1964 as one of Trent’s other and their professors on a closer Studies, Economics, Mathematics, two original colleges, it is named scale than allowed by the lecture Business Administration and the after a prominent 19th-century halls of the larger university. Office of Research) to bring you author and naturalist who settled Traill is the home base for the speakers and events. in the area. It was originally an academic departments of English all-women’s college, but now The colours of the building are Literature, Cultural Studies and welcomes all genders and embraces derived from the four colours of a Canadian Studies as well as our all voices. medicine wheel: yellow, red, black graduate programs in Canadian and white. The design team used As a member of the college, each Studies and Indigenous Studies, the vision statement developed student can enjoy access to the Cultural Studies, Public Texts by the First Peoples House design Junior Common Room and college (English), and History and Theory, honouring the land, creating a library, located in Scott House, Culture and Politics (TCP). respectful community and acting as and to the “Trend,” Traill College’s Traill has a particular focus on the a beacon. The ground floor of the resto-pub located on the first floor humanities and culture and hosts building is open to create a sense of of Wallis Hall. many cultural events to which sitting gently on the land. The Atrium Students at Traill are often out taking all students and members of the (lower level of Gzowski College/ advantage of the college’s scenic community at large are invited. Join Enweying) is open to students to sit location and enjoy its intriguing us at Traill College anytime! and study, grab a bite, and check out architecture that spans over three the latest in Gzowski news. It’s also centuries, making it a true urban where you’ll find classrooms and oasis. Throughout the year the Scott the First Peoples House of Learning, House lawn is a popular location for including the First People’s Lecture meetings, studying outside, picking Hall, the Nozhem Performance up a game of soccer or football, or Space, the Ernie and Florence even lying down under one of the Benedict Room (Gathering Space) many shady trees and grabbing a and other ceremonial spaces indoors quick nap! Trent University Residence Guidebook 13
Service Centres Service Centre – Traill and payment has been made, Coldex Monday – Friday...................... WH 103 will have your fridge delivered directly Service Centres are your one stop 5 pm – 8 pm to your residence room! Coldex shop for any residence inquiries you 705-748-1011 ext. 7127 is also responsible for picking the might have! We have friendly Service fridges back up at the end of the Centre Assistants who are there to Please note that hours may vary school year making your move-in and answer your questions, and point you during Reading Weeks and exam move-out procedure as simple as in the right direction. Want to pick up periods. possible. mail? Locked out of your room? Lost Bikes your keys? Have a question about To book your fridge, please follow this There is plenty of bike storage across how to fill out a Maintenance Request link: coldexrents.com/school/trent campus with bike racks stationed Form? We’ve got you covered. outside of most main entrances. Decorating Our Service Centre Locations are: Unfortunately, there is no storage Every student wants to make their available within the residences or Service Centre – West residence room their own with a other campus buildings. Monday – Friday...................... LEC 211 variety of decorations. We encourage 8 am – 8 pm Fridges students to make their residence 705-748-1011 ext. 6431 room feel like home, and we do Many of our students choose to have some criteria that we wish for Service Centre – East rent from the Coldex Fridge Rental students to follow when adding Monday – Friday..................... GCS 212 Company. Coldex provides mini decorations to their rooms by 8 am – 8 pm fridges of a variety of sizes that asking that students use removable 705-748-1011 ext. 6430 have all been approved by Ontario adhesives when hanging posters and Universities. Once your reservation pictures on the walls. 14 trentu.ca
Roommates a constructive way, but roommates Check-Out Procedures should also make their Don aware of Trent University’s residences have Mid-Year roommate conflicts as some specific apartment style, double and triple Once a student has filled out the conversations may need to take rooms as well as single rooms, residence cancellation form with place. so, for many students, living with 30 days’ notice, under Housing roommates is a reality. Submitting a Residence Services on myTrent, all personal Maintenance Request belongings must be removed from When you completed your residence your residence room, including application, you had the choice to If you notice any facilities concerns garbage. When you are ready to request a roommate. If you chose in your building, residence leave, please go to the Service not to request a roommate, and community, or residence room, Centre, and one of the Service chose a double, triple or suite style complete a Residence Maintenance Centre Assistants will help you. You rooms, you will be placed with Request Form through the Housing will bring your keys back to the any other student that chose that Portal which is accessed through Centre, and the staff will complete room as well. Roommate profiles MyTrent. The Housing Portal icon the check out process. An inspection allow for students to see if they is located under the Support Tab in of your room will be completed will be compatible with potential the Housing Services section. When to note any damages or missing roommates. you open the link, it will take you to furnituret. the Housing Portal where you will If you request a roommate, please be able to access the Residence End of Academic Year keep in mind that you would be living Maintenance Request Form. When moving out at the end of the with the person all year with limited school year in April, instructions will opportunities to switch rooms, so Work orders are processed Monday be provided by your Residence Life a conversation about conflict and to Friday, 9 am to 4 pm. If your Don and Residence Life Coordinator. room rules should be had. matter is of an urgent nature we All personal belongings must be encourage students to contact their However, conflicts do arise, and removed from your residence room, Residence Life Don or Campus we have a series of steps we follow including garbage. When you are Security. to mediate them. One method of ready to depart, bring your keys to prevention is to make a roommate Cleaning & Maintenance the Service Centre, and the staff contract. This is an agreement all there will complete the check-out Caretaking services are provided in roommates develop together, sign process. An inspection of your room the public residence areas five days and follow to ensure a positive will be completed once you have a week (Monday-Friday). Students residence experience. Breaking departed to note any damages, are responsible for maintaining this contract can lead to personal addition cleaning or missing the cleanliness of their personal meetings with a Don, personal furniture/items. space (bedroom, and bathroom for meetings with a RLC, and a more Gzowski students, the full apartment formal community support process for apartment style residences). if the contract is continually ignored. Under extreme cases, room changes Common room space is cleaned by may be facilitated to ensure the Caretaking staff, however students wellbeing of both roommates. It are expected to pick up after is encouraged that roommates themselves. address concerns with each other in Trent University Residence Guidebook 15
Room Transfer be approved by the Occupancy Mail Management Coordinator prior to From time to time students may wish A mailbox key will be provided to you the transfer. to transfer rooms. A room transfer in your move-in day package as every may be requested through the TVs residence student receives access Housing Portal, found on myTrent, to a mailbox on campus. Students Students are welcome to bring listed under Housing Services, under in double, triple or suites will share a personal televisions into their the Support tab. A room transfer mailbox with their roommates. Mail is residence rooms, however, cable is request does not guarantee a room collected and distributed Monday to only available in the Gzowski College, transfer. The room transfer process Friday, except on holidays. Within the Gzowski College Annex, Lady Eaton will begin on October 1, 2019. five colleges, anything larger than the College Annex and Champlain size of your assigned mailbox will be All students who receive a room College Annex residences, at the kept at your Bank or College Service transfer will have an administrative discretion of the student. Students in Centre and a package delivery notice fee of $125 placed on their student the above Colleges who wish to have will be sent to your TrentU email account. cable in their residence rooms, must address directing you to pick it up. contact Cogeco Cable Company for Before completing the room transfer You must show photo identification pricing and set-up information and form, you must first speak with to retrieve your delivery. arrangements. your Residence Life Don and your All mail and packages should have Residence Life Coordinator to discuss All common rooms in all on- the below address for proper your options. campus residences have TVs that delivery. are accessible to students 24/7. If the room transfer is approved, Depending on the college, the Symons & Traill Campus Colleges: you will be responsible for moving common rooms may have cable too. Student Name your personal belongings from your College, Room Number current room to your new room Laundry Trent University (including your mini-fridge if you have Laundry facilities are available to 1600 West Bank Drive purchased or rented one). You will students in each residence free of Peterborough, ON K9L 0G2 also be responsible for bringing your charge. At the Champlain Annex, Lady current residence room key to either Living at Champlain, Lady Eaton, Eaton Annex and Gzowski Annex in- the West or East Service Center, and Otonabee or Gzowski Annex? You suite laundry is provided. Students are exchanging it for your new key. Room will have a mailbox located in your responsible for providing their own transfers are not guaranteed, are College Residence Mail Room. Your detergent and laundry softener. based on availability, and must mailbox will be labeled with your suite/room number. Students living at Traill College in Wallis Hall or Crawford House will have a mailbox at Traill College, located in Wallis Hall. 16 trentu.ca
Ordering Food (Please note: This is different from your mailing address.) Ordering food and having it delivered to campus is a very common occurrence in residence. When you are ordering, you may need the specific address of the building you are living in. These are listed below. Champlain College Trent University 1770 West Bank Drive Peterborough, ON K9L 1Z7 Lady Eaton College Trent University 1755 West Bank Drive Peterborough, ON K9L 1Z6 Otonabee College Trent University 2151 East Bank Drive Peterborough, ON K9L 1Z8 Gzowski College Trent University 1 Gzowski Way Peterborough, ON K9J 8S6 Traill College 310 London Street Peterborough, ON K9H 2Z4 Champlain College Annex 1555 Water Street Peterborough, ON K9H 0H6 Lady Eaton College Annex 1633 Water Street Peterborough, ON K9H 0C7 Otonabee College Annex 780 Argyle Street Peterborough, ON K9H 5T2 Gzowski College Annex 1633 Water Street Peterborough, ON K9H 0C7 Trent University Residence Guidebook 17
STUDENT SUPPORT SERVICES STUDENT WELLNESS CENTRE The mission of the Student Wellness spirit. We are committed to providing What We Do Centre is to provide integrated services which respect the dignity Counselling Services offers services to address the holistic and value of all people inclusive counselling on an individual basis needs of students studying at Trent. of age, gender, ethnicity, physical to help students with personal The Wellness Centre is made up of qualities, sexual identity and ability. concerns that interfere with academic Counselling Services, Student Health performance and emotional Who We Are Services, and Student Accessibility wellbeing. Often, a few sessions Services (SAS). You can find all of Services are provided by qualified are sufficient to find a solution or the resources available through professional counsellors and at least view the issue from a more the Wellness Centre at supervised graduate interns or manageable perspective. trentu.ca/wellness. practicum students. Full time and contracted clinical staff are To book an appointment: credentialed professionals whose Appointments can be made by Counselling Services practice is governed by their visiting Counselling Services or calling respective professional colleges 705-748-1386 Our Mission Statement and/or associations. All of our Monday through Friday The Trent University Counselling counsellors are very familiar with between 9 am and 4 pm. Services provides personal the wide range of personal issues counselling services to full and part- that can interfere with a student’s Please note that we do not schedule time undergraduate and graduate academic success and quality of life. appointments by email. Counselling students. Counselling Services sessions are normally one hour acknowledges and celebrates the long and can be fitted to your class strengths and fragility of the human schedule. In the event of a crisis, students can be seen on an urgent basis. 18 trentu.ca
Student Health Services Failure to keep an appointment Hours of Operation: or to provide adequate notice will Trent Student Health Services is a Fall and Winter Term result in a fee being charged, equal team of caring, dedicated, multi- (September 1 to April 30): to the purpose of the appointment disciplinary professionals with Monday through Friday booked. expertise in university health issues. 9 am – 4 pm; closed for lunch Office Hours from 12 pm – 1 pm As part of the Student Wellness Centre, they support a diverse Monday to Friday: Summer Term (May 1 to August 31) student population through the 9 am – 12 pm and 1:30 pm – 4 pm Monday through Friday provision of confidential primary Tuesday Evening Clinic: 5 pm – 8 pm 9 am – 3 pm; closed for lunch from health care, health promotion, 12 pm – 1 pm disease prevention, and wellness Student Accessibility Services December and April Exam Periods: education. Trent has a human rights obligation The SAS Office maintains fall and To book an appointment: to accommodate students with winter term office hours. However, • Call 705-748-1481 during disabilities (e.g. hearing, visual, the majority of SAS staff will be office hours and speak to our learning, mental health or mobility). working at the Centre for Academic receptionist OR Trent’s Human Rights Policies and Testing at Otonabee College during • Stop by Health Services, Suite 111, Procedures are intended to reflect exam periods. Advisor availability is Blackburn Hall during office hours the university’s response to the limited, so please email your SAS Ontario Human Rights Code and the advisor. Please note: Appointments Canadian Charter of Human Rights cannot be made by email, or by SAS Advisor Drop-in Times: and Freedoms. leaving a voice message. Drop-in provides an opportunity to All members of the Trent community When making an appointment, you chat with a SAS advisor without a have a responsibility to ensure will be asked: scheduled appointment. This service that students with disabilities are is offered on a first-come, first-serve • Your first and last name accommodated. For faculty and basis, subject to availability, and is • Your student number teaching assistants, this means available during the Fall and Winter • Your current telephone number providing test/exam and other Terms only: • The reason for your visit academic-related accommodations To cancel an appointment: to students with disabilities whose Mondays through Thursdays only; needs have been duly assessed and no drop-in on Fridays. Drop-in is • Call 705-748-1481 at any time approved by SAS. from 9 am to 12 pm. day or night and leave a detailed message with your full name, To see what specific services SAS SAS is open Tuesday nights student #, appointment date and provides to students, visit during the Fall and Winter terms. time OR trentu.ca/sas/justforstudents.php Appointments are available from 5 • Stop by Health Services, Suite 111, pm to 7 pm, and must be booked Contact Information: Blackburn Hall during office hours during regular SAS office hours. SAS Student Accessibility Services is open Monday to Friday, 9 am to We request at least two hours prior Suite 132, Blackburn Hall, 12 pm, and 1 pm to 4 pm. Phone notice if you are cancelling an Phone: 705-748-1281 number is 705-748-1281. appointment. Fax: 705-748-1509 Email: sas@trentu.ca Trent University Residence Guidebook 19
“I love residence because of one thing, how easily accessible supports are. Residence makes student support services, peers, and academics all accessible to students both physically, and logistically.” – Brandon Remmelgas 20 trentu.ca
SAS also offers students the opportunity to drop-in on a Thursday Office Hours Blackburn Hall, Suite 104 PARKING evening during the Fall and Winter If you are bringing a car with you, Monday through Friday Term. A rotating advisor schedule is please refer to the parking website 9 am – 12:30 pm and 1 pm – 4 pm in effect on most Thursday evenings for all pertinent information: trentu. 705-748-1011 ext. 7431 from 5:00 pm to 7:30 pm. If you ca/parking Email: campuscard@trentu.ca are not certain when your advisor is available for drop-in on a Thursday night, please phone our office at 705-748-1281. TRANSIT Trent Transit is run exclusively Note: There is no drop-in during the through the Trent Central Student spring and fall reading weeks, nor Association (TCSA) in collaboration during December and April exam with Peterborough Transit. There periods. Also no drop-in during the are two express routes that service summer term. During these times, campus via the East and West Banks please email questions/concerns to of the Otonabee River including your SAS advisor. service to the Otonabee Annex and Traill College. The Trent Express CARD OFFICE buses run every day campus is open for classes including reading week, The TrentU Card is your official Trent exam periods, and weekends from University student card that provides September to April. access to your Dining Plan, Trent Every student registered in more than Cash (campus debit card), laundry 1.5 credits pays a non-refundable services, and so much more! The levy to the TCSA for transit and will TrentU Card provides students with receive a transit pass that works from safe, convenient access to their move-in day all the way through until money. Visit trentu.ca/trentucard for the start of the next academic year more details. (including the summer). Your Trent TrentU Card Tips Transit pass works on Trent Express routes as well as all other routes • Do not hole-punch your cards – offered by Peterborough Transit, they will deactivate. regardless if they service campus. • Add money to your Trent Cash For more information on the account at the Card Office, Traill Transit routes and schedules please College, the Durham Library, see the TCSA’s transit website at or online through your MyTrent trentcentral.ca/transit or send a text Portal. or email to bus@trentcentral.ca. • Lost card? Deactivate your card online through your MyTrent Portal. Trent University Residence Guidebook 21
SAFETY AND SECURITY PHONE NUMBERS Residence Life Don Support Phone: Trent University Campus Security: Champlain College: 705-931-2307 University Emergency: 705-748-1333 Champlain College Annex: 705-931-1683 Non-emergency: 705-748-1328 Lady Eaton College: 705-931-0378 TUEFRT: 705-748-1333 Lady Eaton College Annex: 705-760-4316 Walkhome: 705-748-1748 Peter Gzowski College: 705-931-0831 Champlain, Gzowski and Lady Eaton College Annexes: Peter Gzowski College Annex: 705-875-0469 Kawartha Guard Otonabee College: 705-931-1439 Otonabee Annex: Maxama Security: 705-745-7500 Otonabee College Annex: 705-927-7091 Catharine Parr Traill College: 705-872-7395 Community Contacts 4 County Crisis: 866-995-9933 Good2Talk: 866-925-5454 Telecare Distress Response Centre of Peterborough: 705-745-2243 22 trentu.ca
Medical Emergencies medical emergency anywhere on of fire (Example: you are not able to campus in a matter of minutes. access an elevator) an individualized Medical emergencies are taken very TUEFRT is often one of the first plan will be designed and followed. seriously in residence. All Residence responders to a medical emergency Life Staff are trained in First Aid and and will either treat a student What to do if a fire is present: CPR and are ready to help in crisis themselves or forward the student’s situations. Trent University also has • If the alarm is not sounding and care to the appropriate authorities a series of on-campus services that you see fire, sound the alarm such as local Emergency Medical can assist in medical emergencies. • If you sound the alarm evacuate Services. Students are advised to use their the building, call Campus judgement when responding to a Security and/or Don Support medical emergency, calling 911 is TUEFRT: 705-748-1333 Phone and notify them of where always a first priority. the fire is; security will need to Fire Safety direct the fire response team to After calling 911, call Trent University All buildings at Trent University, and the appropriate area of campus Campus Security, Don Support all rooms in residence are equipped • If you hear the alarm anywhere Phone, and/or the Trent University with fire detection systems. Each on campus leave the building Emergency Response Team to building has slightly different fire as soon as possible, close ensure the professional EMS staff detection and alarm systems doors behind you but do not is guided to the student needing and these include at least one lock them in case the fire assistance. A resident should only of: fire alarms, sprinklers, smoke department needs access to attempt to help directly if they detectors, and/or heat detectors. that room are sober, fully qualified, and feel Some residence rooms also have • Evacuate to an area a safe confident to do so. It is advised accessible systems present that can distance from the affected that students maintain regular alert students who are not able to building and make sure your appointments with a doctor respond to traditional fire alarming evacuation is not a podium or (these can be arranged through systems. The fire evacuation roof of a building Trent University Health Services) process is very simple at Trent • Follow the instructions of and notify their Don of any University. security and present residence medical conditions they have or life staff, they will be wearing accommodations they require. The If you see a fire, trigger the alarm, clothing to identify themselves best way to avoid an emergency is and if the alarm is triggered, (vests/jackets) and are trained to be proactive and aware of risks in evacuate the building. Note that on safely evacuating students, if advance. this also applies to residence fire weather is not ideal for standing drills. outdoors, they will work on Trent University Emergency First If you refuse to leave a building gaining access to a nearby, Response Team (TUEFRT) during a fire alarm or fire drill you unaffected building are breaking the law and as a result • Do not enter the building on TUEFRT consists of a number of you may receive serious fines fire or in which the alarm is volunteers who are on call 24/7 from the fire department and/or sounding until it has been during the portions of the academic serious residence outcomes under deemed safe by the fire year when Trent University is open. the Residence Standards. If your department and until residence These volunteers receive very accessibility needs make it difficult life staff allow you to enter. intensive training in emergency medical response and crisis for you to exit the building in case response and can respond to a Trent University Residence Guidebook 23
Campus Security: 705-748-1333 AFTER HOURS SUPPORT Each residence building is split into residence communities and each residence community has a Residence Life Don. Every single night that residence is open there are Dons who provide after hours support. These staff do rounds of residence checking for safety/ In order to ensure that residences are Campus Security is dispatched to all facilities concerns and keeping an at as low risk for fire as possible, there medical emergencies on campus eye out for the safety of students. are very specific policies surrounding in case EMS needs to be contacted During large-scale campus events, fire safety present. These include and guided to the specific area of and some holidays, the Don Support information on the prohibition of the student. Campus Security also Phone is active. Each residence smoking in residence, the propping works alongside the Residence Life college has its own specific Don of fire doors, burning of substances in Staff, to facilitate conversations Support Phone number. residence, tampering with fire safety about drugs in residence and address Call the Don Support Phone when: equipment, etc. Please review these people who are present in residence • A residence guest won’t leave or policies before moving into residence, but shouldn’t be. The Security staff is causing trouble as fire safety is all about prevention are highly trained in their field and and requires an active effort on our are a great campus resource. They • A residence student is side and yours. will often be the very first party endangering themselves or contacted when you call the Don others Residence Security Support Phone. • A medical emergency occurs Trent University Campus Security (use your judgement to The private Security team at the determine if TUEFRT or 911 Trent University has its own Campus College Annexes is exclusive to these should be contacted FIRST) Security staff. This team works buildings. These teams work with our together to make the campus professional and student Residence • A fire is present (pull the alarm one that is safe for all those who Life Staff to ensure that a safe and FIRST) attend, live at, work at, or visit Trent secure community is maintained. • You need someone to talk to University. Trent University Campus To access Security at the Champlain, about a situation that is affecting Security has staff on call 24/7, 365 Gzowski and Lady Eaton College you days a year. Whenever you are on Annexes, please call 705-745-7500. • You have a concern you feel is campus, whether it be during the To access Security at the Otonabee not being addressed and you academic year, during the summer, College Annex, please call 705-745- need it to be solved as soon as or when the University is closed on 7500. possible Christmas Day, Campus Security is never more than a call away. • You find a facilities concern (a Campus Security can be called broken sink, or door, or toilet, or at 705-748-1333. a leak) • You are locked out of your room 24 trentu.ca
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