WI-FI FOR CCRCS & LTPACS - TOP 10 MISTAKES TO AVOID - HealthSignals

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WI-FI FOR CCRCS & LTPACS - TOP 10 MISTAKES TO AVOID - HealthSignals
WI-FI FOR CCRCS & LTPACS – TOP 10 MISTAKES
                TO AVOID
WI-FI FOR CCRCS & LTPACS - TOP 10 MISTAKES TO AVOID - HealthSignals
Robert Catalano: Beaumont Retirement   A PANEL DISCUSSION
Andrew Dietzel: Garden Spot Village    Moderator- Ravi Bala: HealthSignals
Gavin Kerr: Inglis House
Bruce Weintraub: HealthSignals
WI-FI FOR CCRCS & LTPACS - TOP 10 MISTAKES TO AVOID - HealthSignals
TOP 10 MISTAKES
1. Not focusing on             6. Incorrect expectations –
   business justification          Staff and Residents.
2. Thinking too small. Its     7. Poor technology
   Wi-Fi + Phone + TV +            architecture.
   Apps                        8. Not focusing on
3. Making this an IT effort.       security.
4. Not considering future      9. Poor project
   needs.                          management.
5. Poor or nonexistent         10. Not addressing
   staffing.                       operations concerns
                                   early.
WI-FI FOR CCRCS & LTPACS - TOP 10 MISTAKES TO AVOID - HealthSignals
Robert Catalano,
Director of IT
Beaumont at Bryn
Mawr
rcatalano@beaumontretirement.org
WI-FI FOR CCRCS & LTPACS - TOP 10 MISTAKES TO AVOID - HealthSignals
• CCRC Outside
    Philadelphia
  • 50+ Acres
  • 270+ Residents
    and 250+ Staff
  • Resident Owned

Bob Catalano, Director of IT, rcatalano@beaumontretirement.org
WI-FI FOR CCRCS & LTPACS - TOP 10 MISTAKES TO AVOID - HealthSignals
• Project Started in 2011
  • Goal: Provide Wi-Fi to all Staff, Residents,
    Guests and Vendors
     • Buildings, Walkways and Courtyards
  • 1st Wi-Fi Project for HealthSignals and
    Beaumont
     • Significant Learnings
Bob Catalano, Director of IT, rcatalano@beaumontretirement.org
WI-FI FOR CCRCS & LTPACS - TOP 10 MISTAKES TO AVOID - HealthSignals
• Original Scope: Phone, TV, Internet/Wi-Fi
     • Today: Phone, Internet/Wi-Fi

  • Fiber Backbone Across the Campus
    (Single Mode)

  • Hi-capacity Secure Wi-Fi Access Points-
    Xirrus.
Bob Catalano, Director of IT, rcatalano@beaumontretirement.org
WI-FI FOR CCRCS & LTPACS - TOP 10 MISTAKES TO AVOID - HealthSignals
• Success Criteria -67dBm Coverage
              • Initial Project Estimate 50 Arrays
              • Final Array Count 200 Arrays.
              • Initial Users – 34
              • Number of unique devices now –
                700/day

           • Vendor Partner Importance
Bob Catalano, Director of IT, rcatalano@beaumontretirement.org
WI-FI FOR CCRCS & LTPACS - TOP 10 MISTAKES TO AVOID - HealthSignals
Deployed                                    Future
    • Wireless Pharmacy                        • Remote Monitoring
      Carts                                    • Access Control
    • POS iPads                                • Energy Management
    • Digital Signs                            • EMR
                                               • Private Social
                                                 Network
                                               • Telepresence Robots

Bob Catalano, Director of IT, rcatalano@beaumontretirement.org
WI-FI FOR CCRCS & LTPACS - TOP 10 MISTAKES TO AVOID - HealthSignals
Andrew Dietzel,
Director of IT
Garden Spot
Village
adietzel@gardenspotvillage.org
• CCRC in Lancaster
     County PA.
   • Maple Farm
   • 1000+ Residents
   • 500+ Staff
   • 104 Acres
Andrew Dietzel, Director of IT, adietzel@gardenspotvillage.org
• Project Started in 2013:
           – Fiber Backbone and WiFi
           – Phase 1: Health Center and Admin Areas
           – Phase 2: All residences except Villas
           – Phase 3: Next year – Villas, Cottages
      • Key Milestones
           – On Target and at Budget
           – No Surprises

Andrew Dietzel, Director of IT, adietzel@gardenspotvillage.org
• Key Success Metrics
                  – 100% Employees online
                  – Unique Devices on Network – up 4X!
                  – Low Network Downtime
                  – Still 2 FTE for IT
                       • Manage Multiple Campuses
                       • Technology and Partnerships
                  – Attracting Younger Residents

Andrew Dietzel, Director of IT, adietzel@gardenspotvillage.org
Deployed                                     Future
     • Door Access Mgt.                           • Remote Monitoring
     • EHR Access in Skilled                      • Energy Management
       Nursing Households
                                                  • Private Social
     • Medication                                   Network
       Management
     • Digital Menu Boards                        • Enhanced
                                                    Engagement
     • Touchscreen Kiosks –
       Ordering                                     Platforms
     • Maintenance Work                           • Integrated Business
       Orders                                       Services
Andrew Dietzel, Director of IT, adietzel@gardenspotvillage.org
Gavin Kerr,
President and CEO
Inglis House

Gavin.Kerr@inglis.org
Inglis Foundation Overview
    “I thought my life was over
but I learned it was just beginning.”

        November 3, 2015
Our Mission

   Inglis enables people with
disabilities - and those who care
for them - to achieve their goals
    and live life to the fullest.

            Our Vision

 By 2020, we will be a recognized
 innovator in serving people with
  physical disabilities, a national
catalyst for best practice diffusion
and a high performing, financially
   self sustaining organization.
We serve approximately 1,000          Meaningful
                                          Purpose
 people who, like you and me, have
   healthy minds but - due to bad
                                         Worthwhile
 genes, bad luck or a bad accident -       Work
        have broken bodies.
                                         Chance To
                                          Make A
 We employ over 650 people, many         Difference
 of whom are nearly as vulnerable
    as those who they care for.          Opportuni
                                         ty to Love
    Our job is to help all of them         and Be
                                           Loved
  achieve their goals and live life to
      the fullest in a financially
           sustainable way.

Gavin.Kerr@inglis.org
The size and acuity of the disability community
                       continues to increase as the population ages and
                              people with disabilities live longer.

Erickson, W., & Lee, C. (2008). 2007 Disability Status Report: United States. Ithaca, NY: Cornell University Rehabilitation
Research and Training Center on Disability Demographics and Statistics.
Technology
  for Independence

    Amazing Tools
 for Achieving Goals    Technologies for:
          and           • Mobility
                        • Medical Care, Care
   Living Life to the     Coordination & Telemedicine
        Fullest         • Personal Support Networks
                        • Adapted Computing &
                          Engagement
Gavin.Kerr@inglis.org   • Independent Living & Housing
“I'm going to say good night early because I am
      having trouble with the Inglis house Wi-Fi
      again I just got on Facebook I have been trying
      since 4:30 PM!”                  Lucia Quinn

“He’ll be able to run a small
country from his room.”
             John Sanderson

 “When are you going to have that damn internet working!”
                                           Craig Stephens

                                           Gavin.Kerr@inglis.org
• Project Started: August 2015
         • Completed: October 2015
              – Fiber Backbone and Wi-Fi
              – Phase 1: 300 Residents at Inglis House
              – Future Phases: Therapy building, Outdoor areas,
                IL, Other campuses.
         • Key Milestones
              – On Target and at Budget
              – No Surprises
Gavin.Kerr@inglis.org
•   You will need a very clear social
                      media policy for residents, staff
Lessons Learned       and families. Ex. Pictures on
                      Facebook
                  •   You are responsible for tech
                      support, whether you like it or
                      not.
                  •   1960s - “You can never be too
                      rich or too thin.” Babe Paley
                  •   2010’s - You can never be too
                      fast or have too much
                      bandwidth …
                  •   And You Never Know What Is
                      Next ….
                                      Gavin.Kerr@inglis.org
Consumer

                               Enterprise

Bruce Weintraub,
                                Medical
CEO, HealthSignals
Fmr. Chief Architect,
Verizon FiOS
Bruce@healthsignals.net   Medical Grade
                          Wireless Utility
Bruce@healthsignals.net
TOP 10 MISTAKES
1. Not focusing on             6. Incorrect expectations –
   business justification          Staff and Residents.
2. Thinking too small. Its     7. Poor technology
   Wi-Fi + Phone + TV +            architecture.
   Apps                        8. Not focusing on
3. Making this an IT effort.       security.
4. Not considering future      9. Poor project
   needs.                          management.
5. Poor or nonexistent         10. Not addressing
   staffing.                       operations concerns
                                   early.
Robert Catalano: Beaumont Retirement   A PANEL DISCUSSION
Andrew Dietzel: Garden Spot Village    Moderator- Ravi Bala: HealthSignals
Gavin Kerr: Inglis House
Bruce Weintraub: HealthSignals
Thank you

© 2015 HealthSignals :: All Rights Reserved
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