WHAT'S NEXT IN SOUTHEAST ASIA - SEIZING UNTAPPED OPPORTUNITIES IN ASIA'S NEXT GROWTH FRONTIER - Nielsen
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WHAT’S NEXT IN SOUTHEAST ASIA SEIZING UNTAPPED OPPORTUNITIES IN ASIA’S NEXT GROWTH FRONTIER At Nielsen, data drives everything we do—even art. That’s why we used real data to create this image. Copyright © 2019 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 1
SMALL BUT MIGHTY SEIZING UNTAPPED OPPORTUNITIES IN SOUTHEAST ASIA While sustainable growth opportunities are becoming harder and harder to spot around the world, Southeast Asia is gaining momentum and emerging as a growth engine for local and global companies alike. This “Seizing The Untapped Opportunities in Southeast Asia’ report reveals opportunities for growth in seven Southeast Asia markets. WHILE SOUTHEAST ASIA ACCOUNTS FOR LESS THAN 3% OF 8 GLOBAL LAND AREA, IT IS HOME TO MORE THAN 8% OF THE WORLD’S POPULATION THE SEVEN COUNTRIES INCLUDED IN THIS REPORT ARE: 7 • INDONESIA • MALAYSIA • SINGAPORE • THAILAND • MYANMAR • VIETNAM • PHILIPPINES Copyright © 2019 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 2
SOUTHEAST ASIA AT A GLANCE Copyright © 2019 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 3
SMALL IN SIZE... ... BUT MIGHTY IN NUMBER While Southeast Asia accounts for just 2.6% of global land area, it is home to 8.3% of the world’s population - and its population is growing faster than the population of the United States, China and the UK. 2.6% OF GLOBAL 8.3% OF GLOBAL WHILE SOUTHEAST ASIA ACCOUNTS FOR JUST 2.6% OF GLOBAL LAND AREA, LAND AREA POPULATION IT IS HOME FOR 8.3% OF THE WORLD’S POPULATION Source: Worldometers, http://www.worldometers.info/world-population/south-eastern-asia-population/ ; Nielsen What’s Next Starts Now database |8.26% of global population represents 630,671,467 Copyright © 2019 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 4
POPULATION GROWTH IN THE PAST 5 YEARS SOUTHEAST ASIAN COUNTRIES ARE SURPASSING GROWTH LEVELS IN THE US, THE UK AND CHINA. POPULATION GROWTH IN THE PAST 5 YEARS (%) USA 3.6% UK 3.0% CHINA 2.3% INDIA 5.9% SOUTHEAST ASIA 5.8% PHILIPPINES 8.2% SINGAPORE 8.0% MALAYSIA 7.9% INDONESIA 5.9% VIETNAM 5.5% MYANMAR 4.7% THAILAND 1.5% Source: Nielsen ‘What’s Next Starts Now’ Copyright © 2019 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 5
THE POPULATION IS RELATIVELY YOUNG WHILE COUNTRIES SUCH AS THE PHILIPPINES AND MALAYSIA HAVE A RELATIVELY YOUNG POPULATION, SINGAPORE AND THAILAND ARE HOME TO AN AGING POPULATION. SOUTHEAST ASIA 60% PHILIPPINES 67% MALAYSIA 63% MYANMAR 62% INDONESIA 61% VIETNAM 58% THAILAND 46% SINGAPORE 42% %
STRONG ECONOMIC INDICATORS STABLE GDP GROWTH AND HIGH CONSUMER CONFIDENCE Over the past four years, Indonesia, Malaysia, the Philippines, Singapore, Thailand and Vietnam have all seen stable GDP growth. Consumer confidence in the region has also increased across the board, with material improvements in optimism levels in Malaysia, Singapore and Vietnam. GDP GROWTH 2015 - 2018 7.0% 6.9% 6.7% 6.4% 6.1% 6.2% 5.6% 5.1% 5.2% 4.9% 4.1% 3.2% 3.0% 2.2% 2015 2016 2017 2018 INDONESIA MALAYSIA PHILIPPINES SINGAPORE THAILAND VIETNAM MYANMAR Source: Nielsen ‘What’s Next Starts Now’ Copyright © 2019 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 7
SOUTHEAST ASIANS AMONG THE MOST CONFIDENT IN THE WORLD CONSUMER CONFIDENCE IS ON THE RISE CONSUMER CONFIDENCE INDEX (Q4 2016 - Q4 2018) 140 120 100 80 60 40 20 0 PHILIPPINES INDONESIA VIETNAM MALAYSIA THAILAND SINGAPORE Q4 2016 Q4 2017 Q4 2018 Source: The Conference Board® Global Consumer Confidence™ Survey in collaboration with Nielsen Copyright © 2019 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 8
CONSUMERS IN THE REGION ARE DOING WELL FINANCIALLY Incomes are growing across the region, and consumers believe they are better off than they were five years ago. AVERAGE HOUSEHOLD INCOME DISTRIBUTION 4% 5% 6% 4% 6% 12% 10% 11% 9% 9% 10% 18% 17% 17% 23% 12% 17% 17% 48% 29% 56% 16% 38% 37% 23% 30% 37% 43% 19% 43% 32% 71% 39% 32% 16% 26% 28% 47% 46% 45% 30% 28% 19% 25% 13% 17% 16% 11% 6% 2008 2018 2008 2018 2008 2018 2008 2018 2008 2018 2008 2018 VIETNAM INDONESIA PHILIPPINES THAILAND MALAYSIA SINGAPORE 75+K 35-75K 15-35K 10-15K 5-10K
A majority of Southeast Asian consumers believe that they are financially better off than they were five years ago, particularly developing economies such as Vietnam, Indonesia and the Philippines. Not only are consumers financially better off than they were, they are also able to spend comfortably and 67% ABLE TO SPENT buy things just because they want them. This is particularly true for consumers in Singapore, where 67% COMFOTTABLY say that they are able to spend comfortably. CONSUMERS WHO FEEL FINANCIALLY BETTER OFF THAN THEY WERE 5 YEARS AGO 86% 72% 75% 71% 58% 59% 57% 48% GLOBAL SOUTHEAST VIETNAM INDONESIA PHILIPPINES MALAYSIA THAILAND SINGAPORE ASIA CONSUMERS PERCEPTION ON ABILITY TO SPEND 17% 24% 31% 30% 35% 30% 36% 35% 48% 48% 42% 51% 46% 53% 48% 67% 35% 15% 23% 23% 19% 19% 17% 9% GLOBAL SOUTHEAST VIETNAM THAILAND INDONESIA PHILIPPINES MALAYSIA SINGAPORE ASIA I only have enough money for food, shelter and basics I live comfortably and am able to buy some things just because I want them I’m able to spend freely Source: Nielsen Global Changing Consumer Prosperity Study (2018) Copyright © 2019 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 10
IMPROVED SPENDING POWER HAS LED TO HEALTHY FMCG GROWTH IN THE REGION All countries posted positive FMCG growth in 2018, with the biggest growth seen in the Philippines and Malaysia. FMCG VALUE GROWTH MAT Q4 2018 VS Q4 18 MYANMAR THAILAND + 0.1% MAT + 4.7% QTR 0.5% MAT 3.9% QTR VIETNAM + 4.3% MAT + 5.2% QTR MALAYSIA +4.9% MAT +1.3% QTR PHILIPPINES +8.9% MAT SINGAPORE +8.7 QTR -0.5% MAT +0.5% QTR INDONESIA +1% MAT +1.3% QTR ASIA PACIFIC * SOUTHEAST ASIA* + 5.4% MAT +2.3% MAT +5.1% QTR +2.8% QTR Source: Nielsen Growth Reporter * Excludes Myanmar Copyright © 2019 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 11
CONNECTED CONSUMERS INTERNET PENETRATION IS HIGH IN SOME COUNTRIES With high internet penetration in Southeast Asia, reaching 83% in Singapore, 82% in Thailand and 77% in Malaysia, consumers are not only well informed, but it is also becoming increasingly complex for brands to reach and engage consumers. Traditional rules of engagement no longer apply, in these economies. INTERNET USERS (IN ‘000) PENETRATION (IN %) 4,800 SINGAPORE 83 57,000 THAILAND 82 25,000 MALAYSIA 77 64,000 VIETNAM 66 67,000 PHILIPPINES 62 143,250 INDONESIA 53 18,000 MYANMAR 33 Source: Internet World Stats March 2019 Copyright © 2019 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 12
CONVENIENCE IS MORE THAN A STORE FRONT GROWTH IN CONVENIENCE SEEN ACROSS THE BOARD The convenience/minimarket channel is growing faster than the total market, pointing to consumers’ increasing demand for convenient shopping solutions. The biggest growth in convenience can be seen in Malaysia, where convenience/minimarkets have grown by 17% (versus 5% total market growth), followed by Vietnam where convenience has grown 13% while total market growth is at 5%. GROWTH OF CONVENIENCE/MINIMARKETS TOTAL MARKET VIETNAM +13%* MALAYSIA +17% VS +4% VS +5% INDONESIA +8% PHILIPPINES +10% VS +1% VS +9% SINGAPORE +0.1% THAILAND +7% VS -0.5% VS +0.5% Source: Nielsen RMS – MAT Q4 2018 *Vietnam = Modern Trade Copyright © 2019 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 13
A DIVERSE REGION BUT AMONG UNIQUE DRIVERS, LIE COMMONALITIES AMONG MARKETS. Positive economic indicators, along with healthy FMCG growth point towards the immense opportunity for growth in the region, which currently remains untapped. However, there is no one-size-fits-all strategy to win, as each country has its own unique characteristics that set them apart from each other, as demonstrated below. LOCAL MARKET DRIVERS INDONESIA MALAYSIA MYANMAR PHILIPPINES VIETNAM THAILAND SINGAPORE Increased Promotional Young Young Optimistic Aging Aging Spending Driven Population Population Aspiring Population Population Power Shoppers & Growing Consumers Spending Power Convenience Growth Of Convenience Evolving Importance Of Lifestyle Proximity Lifestyles Modern Retail Smaller Format Stores Landscape Connected Connected Connected Connected Connected Connected Consumers Consumers Consumers Consumers Lifestyles – Consumer E-Commerce & Digital Affordable Premiumisation Premiumisation Indulgence Outer Java New Regulation Category Emerging In-Store Growing Health Opportunity – Sugar Tax Growth Esp. Middle Class Strategies – Key Consciousness Rural (BPO & CFWs) To Success Copyright © 2019 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 14
COUNTRY DEEP DIVES Copyright © 2019 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 15
INDONESIA Copyright © 2019 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 16
INDONESIA INDULGENT SPENDING Indonesian consumers’ savings has continued to increase, up 5,7% in 2018 versus 2017, however spending on leisure and lifestyle items has risen. For example, dining out at coffee shops and fast food outlets have increased from 40% in 2016 to 43% in 2018. FUNDS FROM SAVINGS ACCOUNT + TIME DEPOSIT (IN BILLION RP, Q3 2018) 3.535.222 3.943.517 4.168.082 2016 2017 2018 DINING OUT INCIDENCES (COFFEE SHOPS AND FAST FOOD) 40 43 43 Q4’16 Q4’17 Q4’18 Source: Lembaga Penjamin Simpanan 2014 – 2017 / Customer penetration – Nielsen Consumer Media View Copyright © 2019 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 17
INDONESIANS SEEK INDULGENCE INDULGENT CATEGORIES SEE GROWTH Similar trends are observed in FMCG categories that consumers are prepared to spend more on indulgence such as Liquid Milk (+9%), Chocolate (+8%) and Mineral Water (+8%) which are experiencing higher growth in 2018. Contributing factors included attractive thematic packaging, variant innovation, increased distribution, variety of range and affordable prices. GROWTH IN “INDULGENT” CATEGORIES +2% +5% +8% BISCUIT SNACKS CHOCOLATE +8% +9% +5% MINERAL WATER LIQUID MILK SKINCARE Source: Nielsen RMS. Copyright © 2019 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 18
GROWING MIDDLE CLASS SEEKS CONVENIENCE BOOM IN PROXIMITY SHOPPING In Indonesia, with growing middle class and increasingly busy life, proximity and convenience have become very important to consumers. They want to spend less time to reach stores, especially in key cities where congestion is a major factor. Small format stores continue to grow with Mini-markets +9% (2017 vs 2018), contributing a third of total market sales. HEALTH & HEALTH & HYPER/SUPER GENERAL (%GROWTH) MINI MARKET BEAUTY BEAUTY MARKET TRADE MEDICAL COSMETIC Dec ‘18 -4 9 -2 4 8 STORE GROWTH Past 3 -3 10 -2 4 8 Months Past 6 -5 7 -2 4 7 Months Past 12 -4 8 -1 1 5 Months 2017 Vs 0 9 1 1 4 2016 1% 2% 12% (%CONTRIBUTION) 32% 53% Copyright © 2019 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 19
OPPORTUNITIES IN OUTER JAVA ISLANDS DRIVEN BY SPECIAL PROJECTS Zooming in some regions of Indonesia, outer Java contributes more than 48% of the total Indonesia FMCG with Sumatra, Kalimantan, Sulawesi and Bali & Nusa Tenggara all growing faster than Greater Jakarta as the government executes a lot of special projects in those regions. VALUE AREA CONTRIBUTION & VALUE GROWTH | FY 2018 INDONESIA FMCG TOTAL: IDR360 TRILLION 2017 STRATEGIC PROJECTS (#) SUMATRA JAKARTA GR OTHER JAVA KALIMANTAN SULAWESI BALINUSRA 16 -1% 20.2 -1% 48.7 3% 5.2 3% 5.4 3% 4.5 1% #14 #14 #9 PAPUA #15 #12 (JAVA) #15 Note: Strategic projects include infrastructure development: Airports, Seaports, Toll roads, etc. Source: Nielsen RMS. Copyright © 2019 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 20
MALAYSIA Copyright © 2019 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 21
MALAYSIA VALUE MATTERS Malaysia has enjoyed five consecutive quarters of consumer confidence since Q1 2018, and consumers appear largely positive about the country’s prospects in 2019. Consumer optimism can be attributed to the historic general election, in which Malaysia welcomed a new ruling party for the first time since independence. The new administration has also enacted and announced a number of changes to Malaysia’s tax policy that have had an impact on consumer spending. Over the past few years, Malaysia has seen a number of tax policy changes that have impacted consumer spending behavior. The most significant of these changes was the “zerorization” of the Goods & Services Tax (GST) on 1 June 2018, and the subsequent introduction of the Sales & Services Tax (SST) on 1 September 2018. The move to effectively eliminate the GST was welcome by consumers, as in the 3 years since the introduction of the GST in 2015, the prices of goods and services had risen, as reflected in the Consumer Price Index (CPI). 1 April 2015 1 June 2018 1 November 2018 HELLO GST! TAX HOLIDAY ANNOUNCEMENT OF GTS RATE 0% SUGAR TAX 6 March 2019 DELAY OF 9 May 2018 1 September 2018 SUGAR TAX GE 14 SST ERA TILL JULY 2019 Copyright © 2019 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 22
MALAYSIANS CRAVE CONVENIENCE PROXIMITY SHOPPING IS ON THE RISE The retail landscape in Malaysia is evolving rapidly. The universe of stores and channels are exploding driven by rapid urbanisation, the rise in connectivity and consumers’ increasing demand for convenience. In 2018, Malaysia’s FMCG market grew by 4.9%. During this time, trade growth was driven by smaller format stores, with provision shops, convenience stores and personal care stores each enjoying double digit value growth. The boom in proximity retailing is further evident in the increasing number of visits to mini markets, convenience stores and provision shops over the past three years, while visits to hypermarkets remained flat and supermarkets declined. VALUE % VALUE % SHARE OF TRADE CHANGE VS. 2017 TOTAL PEN 100% MALAYSIA 5% HYPERMARKET -4% SUPER/MINI MARKET 3% PROVISION 10% PERSONAL CARE STORE 18% CONVENIENCE STORE 17% CHINESE MEDICAL HALL 8% ON PREMISE 11% Source: Nielsen Malaysia Retail Index 2018 (80 categories, excl. cigarettes, beer & shandy), Peninsular Malaysia Copyright © 2019 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 23
PRUDENT MALAYSIANS SEEK VALUE FOR MONEY PRICE SENSITIVE CONSUMERS SEEK OUT PROMOTIONS In Malaysia, as 59% of consumers believe they are financially better off than they were five years ago. That being said, this improved financial standing does not always translate into willingness to spend. In fact, the majority of Malaysians we have surveyed over the past 10 years have consistently said that they are most likely to save any spare cash that they have after covering all essential living expenses. As such, it is no surprise that Malaysians seek value for money when it comes to shopping. Four in five consumers take advantage of special offers/deals and make a lot of effort to buy groceries at the lowest prices. In addition, 70% are sensitive to promotions and look at circulars and coupons. MALAYSIAN’S ATTITUDE TOWARDS PRICE AND PROMOTIONS Price awareness of groceries bought regularly 53% Sensitivity to promotions 69% I usually make a point of looking at circulars and coupons 70% I go to a lot of effort to buy my groceries at the lowest prices 83% I take advantage of a special offer or deal 84% YES NO Source: Nielsen Shopper Trends 2018 Copyright © 2019 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 24
BUT ARE WILLING TO SPEND GIVEN THE RIGHT VALUE PROPOSITION HIGH-PRICED RANGES ARE GROWTH DRIVERS WITHIN DRUGSTORE / PHARMACY Although Malaysians have historically been prudent spenders, there are a number of categories that they are willing to spend more money on, for example personal electronics such as computers, tablets and mobile phones, clothing & shoes, cars, vitamins and cosmetics. When making purchase decisions for such products, consumers place a premium on products that come with high quality & safety standards, items that provide superior function or performance and those that contain organic or all-natural ingredients. A prime example is within the drugstore / pharmacy channel, where premium ranges are driving category growth. CATEGORY PREMIUM SEGMENT VALUE % CONTRIBUTION GROWTH GROWTH TOTAL PERSONAL CARE 44% +26% +31% FACIAL CLEANSER 34% +17% +19% MOISTURIZER 73% +11% +15% TOOTHBRUSH 21% +28% +33% TOOTHPASTE 44% +29% +32% MASS REGULAR PREMIUM Source: Nielsen Retail Audit, Total Drugstore / Pharmacy Copyright © 2019 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 25
SUGAR TAX MAY CHANGE PURCHASE BEHAVIOUR New tax to be implemented on 1 July 2019 IMPLICATIONS OF SUGAR TAX SUGAR TAX LIKELY TO IMPACT SOFT DRINKS CONSUMPTION AND SALES, AT LEAST IN SHORT-TERM SHOPPING FOR CARBONATED SOFT DRINKS IS HIGHLY PLANNED AND LOYAL, BUT PRICE WILL BECOME A FACTOR IN-STORE SUGAR TAX AND HEALTH CONCERNS ARE DRIVING GROWTH OF “HEALTHIER” CATEGORIES MANUFACTURERS RE-THINKING THEIR CARBONATED SOFT DRINKS PORTFOLIO AND NEW PRODUCT DEVELOPMENT (EG LOW SUGAR) Copyright © 2019 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 26
DIGITAL READINESS IS HIGH HIGH INTERNET AND SMARTPHONE PENETRATION HAS LED TO THE EMERGENCE OF ONLINE SHOPPING Internet penetration in Malaysia is high at 86%, while smartphone penetration is at 76%. The proliferation of Internet usage in the country has given rise to online shopping, with 11% of shoppers saying that they have shopped online in the past month. Of this, 5% of shoppers say that they have purchased food and groceries online in the past month. Interestingly, the top three categories bought online are skincare, shampoo & conditioner and diapers/baby wipes. Source: Nielsen Shopper Trends Report 2019 and CMV Report, Peninsular Malaysia (Urban & Rural) Copyright © 2019 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 27
MYANMAR Copyright © 2019 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 28
MYANMAR STRATEGICALLY POSITIONED FOR GROWTH Myanmar consumer comprises of 53.9 Million people recorded as the 28th largest population in the world.* They are young (with more than half of the total population aged 10-34 years old), progressive, open to trying new products and generally seeking an enjoyable shopping experience. 22% 19% 54% 15% TOTAL POPULATION BETWEEN 10-34 YO 53.4 M 24% 20% 10-17 YO 18-24 YO 25-34 YO 35-49 YO 50-64 YO Source: The World Population Review*, The World Bank**, Consumer Media View 2018 Copyright © 2019 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 29
CONSUMER SPENDING ON THE RISE FMCG GROWTH DRIVEN BY FOOD AND BEVERAGES IN RURAL MARKETS Myanmar continues to be among the fastest growing economies in the region with signs of consumers opening up and spending more on FMCG consumption where most of the growth is being driven by Food and Beverages in rural markets. From 2017 to 2018, there is double digit growth in the categories such as Tea mix (+18%), Fish Sauce (+11%), Energy Drink (+13%) which are the categories with more than 50% penetration in the market. Household and personal care products also show a promising growth in rural markets with 6% growth in shaving razor, toilet cleaner and facial foam. SEASONING +11% PRODUCT TEA MIX +18% FISH SAUCE +11% POWDERED +9% MILK ENERGY DRINK +13% CANNED FISH +9% CHILI SAUCE +8% BISCUITS/ NON-CSD +10% COOKIES/ +8% LEMON TEA +4% WAFERS HEALTH FOOD CONDENSED +3% +5% SOYBEAN MILK +4% DRINK MILK CSD +2% SAVORY +3% FRESH MILK +4% SNACKS MORE THAN 50% LESS THAN 50% PENETRATION PENETRATION Source: Nielsen MMRD Consumer and Media View 2018 vs 2017 Copyright © 2019 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 30
FASTER GROWTH FOR CHEAPER AND MID-PRICED PRODUCTS OPPORTUNITIES FOR PREMIUM PRODUCTS IN LOWER MYANMAR Cheaper and Mid-priced products are growing faster across the country, but premium products have higher opportunities in Lower Myanmar. Place of consumption also seems to be shifting as we see higher consumption from Off-Premise outlets. Upcoming states like Bago, Ayeyarwady and Sagaing provide exceptional growth opportunities. +6% Dishwashing Product +9% Shaving Razor +8% Shaving Razor, Toilet Cleaner, Facial Foam Toilet Cleaner +10% HILLY Shampoo +9% Facial Foam +6% +5% Shampoo, Mandalay DRY Body Lotion +6% Facial Foam +6% Naypyitaw Body Lotion Body Lotion +6% PLAIN +3% Yangon DELTA Dishwashing Product +6% Dishwashing Product Toilet Cleaner +29% SOUTH COASTAL Facial Foam +19% +4% Body Lotion +14% Fabric Softener +13% Fabric Softener Dishwashing Product +13% Source: Nielsen MMRD Consumer and Media View 2018 vs 2017 Copyright © 2019 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 31
PHILIPPINES Copyright © 2019 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 32
PHILIPPINES EMERGING MIDDLE CLASS DRIVES GROWTH The Philippines is one of the emerging markets in SEA poised for economic growth because of its consistently strong GDP performance of 6-7% over the last 5 years, which is bolstered by an evolving consumer base. The Philippines is one of the youngest populations in the world. Out of the 107 million population, 52% are 23 years old or younger. The country’s median age is at 24 years old, which means a healthy and growing labor force and sustained future consumption. 11 22 16 107 M 24.3 YEARS OLD MEDIAN AGE POPULATION 52% 22 30 ARE GEN Z OR YOUNGER GEN ALPHA GEN Z MILLENNIALS (9 yrs old below) (10-23 yrs) (24-38 yrs) GEN X BABY BOOMERS (39-53 yrs) (54+ yrs) Source: Philippine Statistics Authority 2019 projected population Copyright © 2019 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 33
EMERGING MIDDLE CLASS… The country is also experiencing an emerging middle class with a rise in spending power. Two uniquely Filipino consumer bases are fuelling this growth namely, business process outsourcing (BPO) workers and overseas Filipino workers (OFW) families. OFWs now account for about 10-12 million Filipinos, and their regular remittances to their families make up 10% of the country’s GDP. Meanwhile, BPOs continue to open up and expand in various cities in the country, employing over 1 million young workers. The continuous growth of both these sectors, whose earnings are way higher than the average Filipino family, lead to higher spending power and aspirational lifestyles. OFWs BPO WORKERS (Overseas Filipino Workers) (Business Process Outsourcing) • 10-12 Million workers overseas • 1 -1.5 Million employed, sending money to the PH giving jobs to young people, even undergrads • US$28 B in remittances - contributes 10% of GDP • 24/7 retail environment borne out of this huge sector Copyright © 2019 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 34
… CHANGING SHOPPER BEHAVIOUR The emerging middle class is also apparent in terms of changing shopper behavior. Based on Shopper Trends 2018, more shoppers are saying they are able to spend more freely compared to a year ago. Social classes D and even E which make up the bulk of the population have registered an increase in grocery spend, while class ABC has spent less on groceries. This decrease is attributed to class ABC’s increase in out of home food spending as the need for convenience and the lack of time drives more people to seek out more convenient food alternatives. 6-7% 2015 - 2018 GDP MONTHLY GROCERY SPEND (BY SEC) PROSPERITY TO SPEND ABC: PHP 7,623 -22% ABLE TO 16 SPEND FREELY 12 D: PHP 4,067 +9% ABLE TO LIVE COMFORTABLY, 30 BOUGHT SOME THINGS I LIKED E: PHP 3,367 +8% 29 ONLY ENOUGH MONEY FOR 48 Class ABC show decline in grocery spend SHELTER, FOOD AND OTHER due to higher incidence of eating out BASIC NECESSITIES 52 BARELY ENOUGH MONEY FOR 6 SHELTER, FOOD AND OTHER BASIC NECESSITIES 8 2018 2017 Source: Shopper Trends 2018 Copyright © 2019 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 35
GROWING NEED FOR CONVENIENCE The rise in eating out is only one of the many signs of the country’s growing need for convenience. With urbanization moving to more and more cities, this leads to busier lifestyles where Filipinos are more time- strapped than ever before. This calls just for the rise in popularity of convenient shopping and eating alternatives such as growth of small- format stores that are closer to homes, rise in eating out and also the recent e-commerce boom. Copyright © 2019 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 36
MOBILE-FIRST MARKET DIGITAL IS THE WAY TO ENGAGE MORE FILIPINOS, ESPECIALLY THE YOUNG. Along with the upsurge in spending power and the convenience lifestyle, the Philippines shows great promise as it is a mobile-first country like Indonesia and India. New internet users are smartphone users who have started their digital immersion via a gadget that is literally attached to them throughout the day. In Urban Philippines, 73% are already internet users and this number is over 90% among Generation Z and Millennials. Internet access shows no signs of slowing down, despite relatively slower internet speeds in the country compared to our Asian neighbors. As a mobile-first market with growing internet penetration, the Philippines can be a captured and highly engaged audience for marketers. % USED INTERNET IN THE PAST 4 WEEKS 73 60 63 56 43 45 AMONG 10-19 YEAR OLDS - 94% AMONG 20-29 YEAR OLDS - 92% 2012 2013 2014 2015 2016 2018 Source: Nielsen Consumer & Media View (Urban Filipinos) 2018 69 71 66 FILIPINOS SPEND THE MOST 63 60 58 60 TIME ONLINE* 56 54 51 52 45 4.58 HOURS ONLINE ON MOBILE PHONE Q2 2017 Q3 2017 Q4 2017 Q1 2018 Q2 2018 Q3 2018 SMARTPHONE OWNERSHIP DAILY INTERNET USAGE *Source: 2019 Global Digital Report (Hootsuite) Copyright © 2019 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 37
SINGAPORE Copyright © 2019 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 38
SINGAPORE TECH READINESS DRIVING DIGITAL ECONOMY As 49% of Singapore’s population projected to reach above 50 years by 2035, Singapore’s aging population highlights growing market opportunities. It is key to win the heart of this silver generation, through innovations like nostalgic packaging, and effective communications such as familiar settings in advertisements and simple, clutter-free messages. DEMOGRAPHIC BREAKDOWN OF SINGAPORE’S POPULATION (%) 0-14 15-19 20-34 35-49 50-64 65+ 12 15 19 23 27 22 23 23 23 22 24 23 21 20 19 20 19 18 17 16 6 6 5 5 5 16 14 13 13 12 2015 2020 2025 2030 2035 % ABOVE 50 YRS 34 38 42 46 49 PROJECTED Source: What’s Next Start Now; Nielsen Turning Silver into Retail Gold Copyright © 2019 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 39
DIET & EXERCISE ARE KEY 1 IN 4 CONSUMER SUPPLEMENTS REGULARLY With an aging population, comes an increased emphasis on healthy living, where 70% of Singaporeans highlight that they are at least somewhat actively working towards better health and wellness. 62% commit to eating healthily, and food that offers health benefits are increasingly trendy and sought after. 1 in 4 also consume vitamins and health supplements regularly. ACTIVITIES DONE FOR HEALTH & WELLNESS 71% GETTING SUFFICIENT SLEEP 65% DRINKING PLENTY OF WATER PER DAY 62% EATING HEALTHY 59% REGULAR EXERCISE 25% REGULAR CONSUMPTION OF VITAMINS AND HEALTH SUPPLEMENTS Source: Nielsen Health, Wellness & Nutrition trend in Singapore Report Copyright © 2019 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 40
SINGAPOREANS CARE ABOUT WHAT THEY PUT ON THEIR BODIES At the same time, natural or organic personal care products show major category growth rates, where organic toothpastes (+169.8%) and hair care (+27.5%) emerge as top performers. Evidently, Singaporeans are becoming conscious not only about what they put in their bodies, but what they put on their bodies as well. HAIR COLOR HAIR CARE FACIAL CARE LIQUID SOAP TOOTHPASTE CATEGORY VALUE SGD 4.47M SGD 10.7 M SGD 3.80 M SGD 4.09 M SGD 1.37 M NATURAL 13% 11% 7% 3% 25% CATEGORY SHARE NATURAL 75% 87% 89% 93% 97% -7.2% 27.5% 6.4% -3.4% 169.8% FOR ORGANIC / NATURALS FOR ORGANIC / NATURALS FOR ORGANIC / NATURALS FOR ORGANIC / NATURALS FOR ORGANIC / NATURALS GROWTH RATE CATEGORY VS. VS. VS. VS. VS. 4.8% -4.7% -0.3% -4.3% -4.0% FOR OVERALL CATEGORY FOR OVERALL CATEGORY FOR OVERALL CATEGORY FOR OVERALL CATEGORY FOR OVERALL CATEGORY NATURALS OTHERS NATURAL / ORGANIC SEGMENT SHOWING STRONGER GROWTH THAN OVERALL CATEGORY (WITH THE EXCEPTION OF HAIR COLOR). Copyright © 2019 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 41
TECH READINESS IS HIGH PERCEPTION TOWARDS DIGITALIZATION IS FAVOURABLE Going digital is the way forward for a tech-ready nation like Singapore, where digitalisation results in greater speed and seamlessness, and convenient digital options are increasingly popular. 3 in 5 consumers in Singapore are in favour of moving towards a cashless society, while 3 in 4 stated that he/she will buy food and groceries online in the next 6 months. This is a promising trend as online shoppers buy twice the basket size and shop 25% more frequently. On average, each Singaporean also uses almost 4 devices to connect to the Internet with media consumption coming as one of the main reasons for going online. Traditional media like TV, newspapers or books are far from obsolete; they are still heavily circulated and consumed, but increasingly more so in electronic forms. Copyright © 2019 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 42
THE WAY FORWARD IS DIGITAL TECH-SAVVY SINGAPOREANS HAVE EMBRACED DIGITAL TECHNOLOGY DIGITAL IN SHOPPING • 1 out of 10 Singaporean purchased food and grocery online in the last month. • 3 out of 4 claiming that he/she would buy food and groceries online in next 6 months. DIGITAL IN PAYMENT • 3 out of 5 consumers in Singapore in favor of it becomes a cashless society. • 42% are confident that Singapore will become a cashless society in the near future. DIGITAL IN ENTERTAINMENT DIGITAL IN ORDERING FOOD • Online as the preferred mode • Revenue in the Online Food Delivery of media consumption among segment amounts to US$ 203 million Singaporeans: in 2019. • Revenue is expected to show an 66% TV / MOVIES / VIDEOS 49% NEWSPAPER annual growth rate (CAGR 2019-2023) of 15.2%, resulting in a market volume 62% MUSIC 36% BOOKS of US$ 358 million by 2023. Source: Nielsen Survey among 400 Singaporeans in the age group 18-65 years, Nielsen Shopper Trends Report 2018, Statisca.com, Nielsen Connected Meters Study - 2018 Copyright © 2019 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 43
THAILAND Copyright © 2019 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 44
THAILAND AGING POPULATION PROVIDES GOLDEN OPPORTUNITIES By 2025, Thailand’s aging population (50+ years old) is expected to increase to 26.9 million, accounting for nearly 40% of the total population. This demographic shift in Thailand brings in opportunities, specifically for the FMCG market, delivery-service and in-home care, where demand for products and services targeting elderly consumers are expected to grow given the higher number of the aging population in Thailand year-on-year. Nearly 40% over the age of 50 in 2025 Increase in 3.7 million THAILAND 11.3M 4.3M 14.1M 15.7M 15.0M 8.8M 69.2M 16.4% 6.3% 20.3% 22.6% 21.6% 12.9% 0-14 YEARS 15-19 YEARS 20-34 YEARS 35-49 YEARS 50-64 YEARS 65+ YEARS SHARE OF (Gen-Z) (Gen-Y) (Gen-X) (Baby Boomers) (Silver Gen) POPULATION 15.0% 5.9% 20% 20.5% 22.6% 16% 10.5M 4.1M 13.9M 14.3M 15.7M 11.2M 69.7M -0.8M -0.2M -0.2M -0.6M +0.7M +2.4M Source: EIU Copyright © 2019 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 45
QUEST FOR CONVENIENCE AS URBANIZATION AND INTERNET PENETRATION IS ON THE RISE Trends that are clearly seen in Thailand include urbanization, the positive technologies adoption that comes with increasing access to smartphones / Internet and greater demand for comfort and convenience. The trend has contributed to the continuous rise of convenience store with +7.5% growth in share of modern trade over the past 3 years, the expected growth of internet users to 75% in 2025 as well as the increase in e-commerce value penetration forecasted from less than 1% in 2017 to 1.1-1.2% in 2022 ($488-510M). %SHARE OF MODERN TRADE %VALUE CHANGE OF MODERN TRADE HOW OFTEN SHOPPERS VISIT 6 10.1 24 10 41.7 2016 47.2 43.7 1.7 49.2 29 27 5.9 2017 -8 28 27 56.3 58.3 50.8 52.8 7.4 12 2018 25 -1.1 8 2015 2016 2017 2018 SP / HP CVS CVS SP/HP LESS OFTEN ONCE A MONTH 2-3 TIMES A MONTH ONCE A WEEK 2-3 TIMES A WEEK ONCE A DAY OR MORE 4-6 TIMES A WEEK Source: Nielsen Retail Index; Nielsen Syndicated Shopper Trends 2018 Copyright © 2019 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 46
INFRASTRUCTURE AND ACCESS PROVIDE PLATFORM FOR E-COMMERCE E-COMMERCE PROJECTED TO BE VALUED AT APPROXIMATELY US$ 500M BY 2022 E-COMMERCE VALUE PENETRATION 2017 2022
THAIS PREPARED TO SPEND MORE RISING AFFLUENCE SEES PREMIUM PRODUCTS ENJOYING HEALTHY GROWTH With urbanization, consumer behavior is automatically heightened. When consumers feel that they have better living conditions and income, with access to the digital world that enables everyone to obtain information faster and easier, the result is a need for a better quality of living and a willingness to buy products and services at a higher level. Thus, the market for premium tier products in Thailand enjoys a good growth rate; it is also the main catalyst for the growth of various product categories such as household, personal care and impulse. Given the current income disparity between higher income consumers and the evolving middle class, it is likely that the categories and innovations that focus on indulgence and experiential offering will see stronger growth appealing to the rising affluence of Thai consumers. Copyright © 2019 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 48
FMCG PREMIUM SEGMENT DECOMPOSITION SHARE OF PREMIUM SEGMENT MAT 2YA 54 50 MAT YA 45 MAT TY 24 26 27 13 14 15 11 12 9 LOWER PREMIUM MID PREMIUM HIGH PREMIUM AFFORDABLE LUXURY (PI: 1.2–1.5) (PI: 1.5–1.8) (PI: 1.8–3) (PI:
VIETNAM Copyright © 2019 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 50
VIETNAM CONNECTED CONSUMERS TO DRIVE SPENDING Vietnam’s economy remains strong with GDP growth of 7.1% supported by all sectors. Despite the recovery in the second half, FMCG ended the year with a modest growth of 1.9%. One reason for this could be attributed to slower pace of innovation in FMCG compared to the high willingness of consumers to try new products. WILLING TO TRY NEW INNOVATIONS VIETNAM 78% GLOBAL 62% FMCG INNOVATION IS STILL BEHIND OTHER CATEGORIES BRANDS ASSOCIATION FMCG 23% 46% 48% 56% 25% INNOVATIVE REPRESENTATIVE TIMELESS /CLASSIC VALUE FOR MONEY PREMIUM HIGH QUALITY Pioneer in Reflect Vietnamese Premium & High developing new Timeless/Classic Affordable Price values & cultures Quality products Source: Vietnam’s GDP is reported by GSO Vietnam. FMCG growth from Nielsen Retail Audit Report: Vietnam Consumers of Tomorrow - Gen Z Copyright © 2019 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 51
RISE IN CONNECTED CONSUMERS SPURRED BY ECONOMIC GROWTH AND RISE IN INFRASTRUCTURE Sustained growth in economy and infrastructure has also given rise to a significant chunk of connected consumers which have already reached a developed level and expected to contribute almost USD 99Bn in annual spending by the year 2025 2017 2025 23 Mil. People 40 Mil. People CONNECTED CONSUMERS* 50 Bil. USD Spending/ 99 Bil. USD Spending/ Annum Annum 38% of Total Spending CONNECT TO WILLING TO 48% of Total Spending INTERNET SPEND Source: Institute Research of Consumer Behavior Copyright © 2019 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 52
MODERN TRADE A BRIGHT SPOT BUT COMPETITION IS HIGH This overall growth in economy has also led to channel fragmentation to match the evolving and fast paced need of the consumers. As a result strong growths was observed in e-commerce, specialty stores and Modern Trade. Modern Trade in particular has been a bright spot growing at 13% enabled by explosion in smaller format stores. However this channel is not easy to crack with higher competition from local players, private label and imported products. ~56% ~56% ~77% ~63% Categories have Categories have Categories have Categories have more new launches tougher competition* imported products different top 3 in MT than TT, in MT than TT, increasing importance, brands in TT vs. MT, especially... especially... especially... especially... BEVERAGE MILK-BASED PERSONAL CARE PERSONAL CARE PERSONAL CARE FOOD HOME CARE FOOD WIN IN TT DOES NOT MORE NEW LAUNCHES MT IS BECOMING MORE IMPORTED PRODUCTS ALWAYS MEANS THE OBSERVED IN MT FRAGMENTED POSE A THREAT IN MT SAME IN MT Source: Nielsen Retail Audit data ending Jun’18. Copyright © 2019 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 53
IMPORTANCE OF SEMI- RETAILERS ON THE RISE MARKETERS MUST UNDERSTAND REGIONAL MARKET DYNAMICS On other hand, Traditional stores with over 1.4mn base presents its own challenges. To succeed in different regions, marketers will require to strike a balance between higher store density areas in South vs the higher footfall/store in North and Central“. TRADITIONAL TRADE STILL DOMINATES WITH INCREASING IMPORTANCE OF SEMI-RETAILERS (*) Semi-retailer stores for TT Retailer stores for FMCG FMCG in Vietnam (2017) in Vietnam (2017) 25,371 1,485,747 +2% +0% Semi-retailer store growth Retailer store growth 2017 2017 vs. YA vs. YA NORTH CENTRAL SOUTH % population 36% 37% 27% % area 35% 45% 20% % retail stores 29% 24% 47% Store density (stores/ 3.8 2.4 10.8 km2) People/store 75.4 96.5 35.1 FMCG sales/store (Mil. 13 18 16 VND/month) Note: SKUs down to packsize. Retail Audit MAT Nov’18 data Opportunity Challenge Copyright © 2019 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 54
ABOUT NIELSEN Nielsen Holdings plc (NYSE: NLSN) is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. Our approach marries proprietary Nielsen data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge. For more than 90 years Nielsen has provided data and analytics based on scientific rigor and innovation, continually developing new ways to answer the most important questions facing the media, advertising, retail and fast-moving consumer goods industries. An S&P 500 company, Nielsen has operations in over 100 countries, covering more than 90% of the world’s population. For more information, visit www.nielsen.com. THE SCIENCE BEHIND WHAT’S NEXT ™ Copyright © 2019 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 190824 55
THE SCIENCE BEHIND WHAT’S NEXT™ At Nielsen, data drives everything we do—even art. That’s why we used real data to create this image. Copyright © 2019 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 56
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