HOW TO HARNESS NEW GROWTH IN CPG DURING 2021 - Discovering Pockets of Demand December 14, 2020
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TODAY’S PRESENTERS Krishnakumar (KK) Davey Nik Modi President, Strategic Analytics Managing Director – Beverages, Tobacco IRI and Household Personal Care RBC Capital Markets © 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 2
SECTION 1 Level Setting – Where We Are Now © 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 3
The U.S. is Experiencing Either Growing Case Counts or Extremely High Numbers of New Cases Where New Cases Are WA Lower and Staying Low ME MT ND VT Where New Cases Are OR MN NH WI NY Lower but Going Up ID SD MA MI CT RI WY Where New Cases Are IA PA NJ NE Higher but Decelerating NV OH IL IN DE UT WV MD CO VA CA KS MO Where New Cases Are KY Higher and Staying High NC TN AZ OK AR NM SC MS AL GA TX LA FL Source: New York Times, RBC Capital Markets © 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 4
Most States Seem Determined to Avoid Reverting to Full Lockdowns, but Given the Severity of Spread, Several States Are Bringing Back Various Forms of Restrictions Reopened / Reopening WA ME ND Pausing MT VT OR MN NH ID WI NY SD MA RI Re-Closing WY MI CT PA IA NJ NE NV OH IL IN DE UT WV CO VA MD CA KS MO KY NC TN AZ OK AR NM SC MS AL GA TX LA FL Source: New York Times, RBC Capital Markets © 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 5
Unlike Past Recessions, the Current Market Reflects An Unequal, K-Shaped Recovery Curve Job Growth / Loss Since Recession Start 1990 Recession 2001 Recession 2008 Recession 2020 Coronavirus Crisis % chg. in Consumer Spending since COVID start In the 2020 COVID-19 pandemic, workers from hardest hit industries, (e.g., travel, hospitality, foodservice, entertainment), were among both the lowest-earning households and are also the most likely to have lost jobs due to the pandemic. Since the 2020 COVID-19 pandemic, the lowest earners returned to pre-COVID-19 spending levels while higher income reduced spending. Source: Washington Post “The COVID-19 recession is the most unequal in modern U.S. history” based on Labor Department via UIPUS. Tracktherecovery.org based on consumer credit and debit card spending from Affinity Solutions. Updated as of 12/3/20. © 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 6
Households Are Still Spending More On At-Home Food While Other Expenses Are Reduced U.S. HH Consumption Expenditures by Major Type of Product / Avg. Annualized $ per HH vs. YA PRE-COVID-19 MARCH - MAY 2020 JUNE - AUGUST 2020 SEPT.-OCT. 2020 Chg. vs. YA % Chg. vs. YA Chg. vs. YA % Chg. vs. YA Chg. vs. YA % Chg. vs. YA Chg. vs. YA % Chg. vs. YA Health 1,200 5% -3,612 -15% -605 -3% -39 0% Housing, utilities & fuels 833 4% 795 4% 817 4% 768 4% Recreation 552 6% 1,840 -19% 487 -5% 111 -1% Financial services & insurance 437 5% 147 2% 232 3% 198 2% Food services 269 4% 2,154 -33% 931 -14% 606 -9% Food and bev. purchased for off-premise 214 3% 1,242 16% 877 11% 873 11% HH furnishings, equipment maintenance 192 4% 150 -3% 406 9% 487 10% Transportation 173 2% 3,203 -31% 1,474 -14% 1,002 -10% Education 94 4% 151 -6% 181 -7% 233 -10% Clothing 73 2% 1,128 -35% 307 -9% 82 -3% Communication 42 2% 54 -2% 3 0% 24 1% Accommodations 39 3% 816 -67% 730 -60% 652 -54% All other 354 5% 1,445 -21% 899 -12% 747 -10% Total HH spend 4,471 -12,370 -3,287 -1,121 Total HH spend % chg. vs. YA 4.1% -9.6% -2.7% -0.7% Source: BEA, based on seasonally adjusted annualized monthly figures through Oct 2020. Assumes constant number of households in US (128.58M). IRI analysis. © 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 7
Restaurant Industry Performance is Reverting Downwards in Recent Months, With More Stores Closed IRI Restaurant Dollar Sales % Change vs. YA Total US Casual & Upscale Restaurants Casual Upscale % Chg vs 2019 10 0 -10 Steadily declining weekly -20 Post-COVID open restaurants peaked in performance since June at 75%, dropping to 66% in November, beginning of October -30 with many permanently closing -40 -50 -60 -70 Limited service restaurant sales grew 3.6% in August –October -80 while Full service declined2 -90 -100 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Total U.S. Food at Home (FAH) vs. Food Away From Home (FAFH) Sales Index 1 Away From Home % of Total Food 51% 52% 40% 34% 39% 45% 45% 46% 46% n/a n/a Index to Prior Year Monthly Average Food Away From Home 94 95 76 50 68 81 85 88 85 n/a n/a Food At Home 98 95 119 104 112 107 111 109 104 n/a n/a Total 96 95 97 76 89 94 98 98 94 n/a n/a 1. FAFH vs. FAH based on USDA Monthly Sales of Food with taxes & tips; Includes food sales across store types. 2. BEA Personal Consumption Expenditures. Source: IRI On-Premise Tracking Model, based on dollars per benchmark venue. © 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 8
61% of Restaurants and Several Businesses Marked Closed on Yelp That Were Open March 10% to 20% of Restaurants Are Expected to Close Permanently in 2020 32,109 Total Closures 30,374 61% 58% Permanent Closures 16,585 42% 6,451 6,024 42% 58% 54% 43% 39% Temporary Closures 46% 57% Restaurants Shopping & Retail Beauty & Spas Bars & Nightlife Fitness Source: Yelp, Technomic, RBC © 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 9
The Food Industry Will Effectively Orphan ~$70B of Annualized Spending on a Go-Forward Basis, Just From Closures Estimates 2020 Restaurant Industry Sales and Orphaned Spending (Annualized Due to Restaurant Closures) $578 $47B Orphaned Spending $68B Orphaned $531 Spending $95B $510 Orphaned Spending $483 2019 Restaurant 2020E Best 2020E Best 2020E Worst Industry Sales Case Sales Case Sales Case Sales Scenario Scenario Scenario (10% Closures) (15% Closures) (20% Closures) Source: Technomic, RBC Capital Markets © 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 10
In the Near-Term, RBC Estimates $35B of Orphaned Restaurant Spend is Up for Grabs for Grocers Estimated Benefit to Grocery Sales and Surviving Restaurants ($B) 6.4% of Total Grocery Product Sales in 2019 $34 $34 Restaurants Grocery Source: RBC Capital Markets © 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 11
Some Retailers Are Likely to Benefit More From Restaurant Closures Than Others % of Stores in the Top 15 Hardest-Hit States for Business Closures 80% 66% 48% 47% 44% 39% 28% Source: Yelp © 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 12
CPG Sales Growth Remains Elevated F&B and Non-Edible % Change vs. Year Ago Dollar Sales Volume Sales1 Total Omnichannel (MULO + C + Costco + eCom) 8 w/e 4 w/e 4 w/e 4 w/e 4 w/e 4 w/e 4 w/e 4 w/e 4 w/e 4 w/e 4 w/e 2.23.20 3.22.20 4.19.20 5.17.20 6.14.20 7.12.20 8.9.20 9.6.20 10.4.20 11.1.20 11.29.20 31 30 more promo 22 17 16 15 15 14 13 12 12 12 12 9 8 7 7 6 7 7 F&B 2 1 29 25 slight re-stockpiling in paper products 18 11 14 13 12 11 13 11 9 8 7 6 9 8 7 5 6 4 6 Nonedible 2 1. Estimated average omnichannel volume change across categories based on price/mix trends in MULO+C. Source: IRI data ending 11/29/20. Omnichannel based on IRI MULO+C POS, IRI eMarket Insights and IRI Consumer Panel for Costco. © 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 13
2020 Has Seen Unprecedented Growth 80% and Volatility in Many Categories % of Categories by Difference in L24W $ Growth vs. YA vs. 2017-19 CAGR / Total IRI Omnichannel, % Change vs. YA of Categories 24 Are Experiencing Growth of 18 15 More than +5 14 14 10 5 percentage points vs. Typical Growth 25 ppts. SAMPLE CATEGORIES Cold / Cough Pet Food Salty Snacks Beer Coffee Vitamins Pet Supplies Gum Baby Food Yogurt CSD Natural Paper Soap Snack Bars Candy Milk Cheese Towels Household Energy Toilet Paper Hand Lotion Cleaner Drinks Shampoo Note: Omnichannel defined as MULO + Convenience + Costco + eCommerce. Source: IRI POS, eMarket Insights and Consumer Panel, data ending 11/1/20. © 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 14
SECTION 2 Where We Stand On a Vaccine © 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 15
Vaccine Development Headlines Have Been Positive, With Multiple Vaccine Candidates Reporting High Efficacy Results Source: Nature, New York Times, Fierce BioTech © 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 16
But Challenges Remain, Particularly Around Manufacturing, Storage, Logistics, Distribution, and Administration Source: Science News, Fierce Pharma, Reuters, NPR, Freight Waves, Vox © 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 17
The CDC’s Vaccine Distribution Playbook Warns of Shortages and Limited Availability for the Vaccine in the Early Months of Distribution The COVID-19 Vaccination Program Will Require a Phased Approach *Planning should consider that there may be initial age restrictions for vaccine products. **See Section 4: Critical Populations for information on Phase 1 subset and other critical population groups. Source: US Centers for Disease Control © 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 18
Despite Rising Cases of COVID-19, More than Half the Population Remains Unsure or Not Interested in a Vaccine (as of Mid-November) Males, Older, High Income and Urban Consumers Are Far More Interested in Getting the Vaccine as Soon as it is Available Q: Do you plan to get a COVID-19 vaccine once it is available? 9.3% Yes, but I will likely wait at least 6 months after it is available to me before I get it 17.9% 24.2% Yes, but I will likely wait a Not planning to get it few months after it is available before I get it 20.5% 28.1% Yes, I plan to get it as soon Not sure yet as it is available to me Source: IRI Survey fielded 11/13-15 among National Consumer Panel representing Total US Primary Grocery Shoppers; base 991 © 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 19
SECTION 3 Looking Ahead © 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 20
Here’s Our Best Guess at How the Next 8 – 12 Months Will Play Out… Potential Vaccine Adoption Timeline Potential Mobility Scenarios MAR – APR 2021 JUL – SEP 2021 Case counts begin to decline Case counts decline 10 ACTUAL FORECAST Phase 2 vaccine distribution Some of the population is not 0 (high-risk persons, early vaccinated education, food & agriculture, sanitation, public works, etc.) Need ~75% for herd immunity -10 -20 -30 DEC’20 – FEB’21 MAY – JUN 2021 SEP 2021+ Case counts continue to rise. Vaccine becomes available Several months for the side -40 for everyone effects to manifest. Optimistic Scenario Some form of stimulus likely Conservative Scenario -50 Adoption curve? Herd immunity begins. Phase 1 vaccine distribution (front-line workers) Cases continue to decline Consumers begin to resume to -60 6/8/2020 10/8/2020 11/8/2020 12/8/2020 2/8/2021 10/8/2021 11/8/2021 12/8/2021 5/8/2022 3/8/2020 4/8/2020 5/8/2020 7/8/2020 8/8/2020 9/8/2020 1/8/2021 3/8/2021 4/8/2021 5/8/2021 6/8/2021 7/8/2021 8/8/2021 9/8/2021 1/8/2022 2/8/2022 3/8/2022 4/8/2022 6/8/2022 some sense of normalcy, though certain habits are changed at least through the near-term Source: RBC Capital Markets; Google Workplace Mobility, Mobility forecasts represent IRI Strategic Analytics POV. © 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 21
IRI 2021 Forecasts Based Quantifying Demand Drivers for Frozen Hundreds of Categories Across the Store General Food Nonedible Dairy, Eggs & Cheese Dairy / Eggs / Cheese • Salty Snacks • Toilet Tissue • Milk • Bottled Water • Vitamins • Natural Cheese Beverage • Candy • Laundry Care • Creamer Alcohol • Coffee • Paper Products • Butter / Blends Refrigerated • Soup • Food Storage • Yogurt • Cookies & • Household • Non-Dairy Crackers Cleaners Alternatives • Condiments • Personal Care Bakery Deli / Prepared • Spices / • Cosmetics • Fresh Seasonings Bread • Snacks / Granola Frozen & Rolls Bars • Dinners / • Pastry / • Pasta Entrées Donuts Meat • Rice • Ice Cream / • Beans Novelties Meat • Baking Needs • Seafood • Breakfast Meat • Canned Goods • Pizza Bakery • Luncheon Meat • Meat • Plant-based Meat Refrigerated • Poultry • Juice / Drinks • Potatoes Beverage Alcohol • Dough • Vegetables Produce • Wine • RFG Condiments • Fruit • Liquor • Side Dishes • Beer DEMAND FORECASTING WITH 100S OF CAUSAL CONTROLLABLE General Food DRIVERS (E.G., ASSORTMENT, PRICING) AND UNCONTROLLABLE DRIVERS (E.G., MACRO ECONOMIC, COVID-19 MOBILITY) © 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 22
Highly impacted by consumer mobility, 2021 CPG performance will vary Anticipate Moderate Growth for in 2021 with COVID-19 vaccine availability to general Total CPG Omnichannel Dollar Sales Growth Optimistic Scenario population, with earlier Forecast / % Change vs. YA / Median Forecast Conservative Scenario distribution increasing mobility and driving EDIBLE more consumption away- from-home. 15.6 20 12.4 10.1 Slowing economic 10 3.0 recovery 0 and smaller stimulus will impact growth and could -2.8 -4.8 -10 potentially lead to shopping more for value. NONEDIBLE 15.4 13.2 14.3 20 CPG pricing is likely to 3.5 moderate due to more 10 promotions, better 2019 2020 0 -1.0 availability and more vs. 2018 vs. 2019 -1.9 -10 intense competition. 2021 (Median 2021 (Median Forecast vs. 2020) Forecast) vs. 2019 Forecast error range +/- 2% Note: Omnichannel includes MULO + C + Costco + E-comm. 2020 = data ending 11/8/20, forecast for remainder of year,. E-commerce includes Click and Collect and Pure Play Source: IRI POS, eMarket Insights and Consumer Panel IRI Strategic Analytics, Proprietary forecasting methodology © 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 23
Many Categories Will Decline in 2021, Lapping Spikes in 2020 2019 vs. 2018: 65% of categories grew 20% 2021 (F) vs. 2020: 65% 68% 65% 75% 65% of categories 45 will decline 39 36 2021 (F) vs. 2019: 29 29 75% of categories 19 25 will grow >5% 23 17 23 16 13 12 12 Categories minimally or 6 6 7 4 5 negatively impacted by 8 4 3 3 1 1 3 3 2 3 4 reduced consumer 1 1 mobility (e.g., candy, 2019 2020 2021 (Median 2021 (Median cosmetics) will likely vs. 2018 vs. 2019 Forecast Forecast) see growth in 2021. vs. 2020) vs. 2019 Forecast error range +/- 2% Note: Omnichannel includes MULO + C + Costco + E-comm. 2020 based on data ending 11/8/20 and forecast for remainder of year. 2021 forecast based on June 2021 COVID-19 vaccine assumption. Source: IRI Strategic Analytics, Proprietary forecasting methodology. © 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 24
With COVID-19, Category Demand Is Determined by Uncontrolled External Drivers, Reversing Prior Year Trends % of Category Dollar Growth vs. YA Explained by Variable Type External drivers are accounting Distribution is more important for ~70% of sales growth. than price among controllable drivers. Other External 7.3% External 27.4% Macro 20.1% COVID-19/ Consumer 56.4% 55.7% Mobility 70.0% 66.5% Distribution 44.2% 4.3% 5.2% Controllable 72.6% 5.5% 9.3% 18.4% 23.5% 30.0% 33.5% Price 28.4% 11.6% 10.0% 2015-19 2020 2021* 2015-19 2020 2021* Source: IRI Strategic Analytics, Proprietary forecasting methodology / *2021 assumes access to vaccination by mid to late 2021 © 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 25
In Contrast to Other Channels, E-Commerce Will Continue to Grow Regardless of the Vaccine Availability Scenarios in 2021 Total CPG % Change vs. YA Optimistic Scenario Conservative Scenario 2019 2020 2021 (Median 2021 (Median vs. 2018 vs. 2019 Forecast vs. 2020) Forecast vs. 2019) Total -3.7 11.0 3.2 15.5 -2.1 Omnichannel 13.1 MULO -7.7 3.2 1.3 11.5 -10.3 Brick & Mortar 0.3 Grocery -11.0 3.5 1.0 16.3 Brick & Mortar -12.7 1.5 11.9 92.0 E-Commerce1 22.0 58.6 31.5 125.5 1.1 3.3 Convenience 3.4 2.9 0.3 4.1 Forecast error range +/- 2% Note: Omnichannel includes MULO + C + Costco + E-comm. 2020 = data ending 11/8/20, forecast for remainder of year. Source: IRI POS, eMarket Insights and Consumer Panel IRI Strategic Analytics, Proprietary forecasting methodology 1. E-commerce data includes eCommerce of MULO and Grocery as well as pure plays © 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 26
E-Commerce Will Continue to Gain Share in 2021 A large proportion of e- as Investments in This Channel Accelerate commerce spending (buyers and baskets) will E-Commerce Dollar Share of Omnichannel Optimistic Scenario stick for many as Conservative Scenario purchase habits take hold. Edible Nonedible National players (e.g., Amazon, Walmart, 25.3- Instacart, Target, national 25.1 24.1 29.2 grocery, specialty pet and 22.5 22.9 19.7 beauty retailers) will 15.9 continue to invest more 8.0- in infrastructure 9.2 improvements 7.4 6.7 6.9 6.5 (e.g., technology, staffing, 5.0 4.1 fulfillment space) and engage consumers in subscription models, 2019 Q1 Q2 Q3 Q4TD 2020 2021 2019 Q1 Q2 Q3 Q4TD 2020 2021 2020 2020 2020 2020 Median Median 2020 2020 2020 2020 Median Median driving further growth. Forecast Forecast ForecastForecast Source: IRI POS, eMarket Insights and Consumer Panel , MULO + C+ Ecommerce+ Costco ending 11/01/20. E-Commerce share of Omnichannel based on 204 IRI tracked CPG categories, estimates for untracked CPG categories, channels. E-Commerce includes MULO and Pure Play, IRI analysis. © 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 27
Mobility Changes the Impact of Millennials’ and Higher Income Households’ CPG Spend Most Consumer Cohorts Most Impacted by Consumer Mobility % Change in Total CPG Dollar Growth Associated with 10% Decrease in Mobility 1,2 Cohort differences driven by at-home vs. away-from-home 6.7 consumption: High income and younger cohorts shift more spend to/from away-from-home consumption as mobility factors change 6.4 6.1 6.1 5.9 5.9 5.8 5.5 5.6 Ø 5.7 5.5 5.3 5.1 5.0 5.0 4.9 Generation Gen Z Millennials Gen X Boomers Seniors Income Low Middle High Low Middle High Low Middle High Low Middle High Low Middle High 1. Based on linear relationship, excluding other factors. Sources: IRI Strategic Analytics, Proprietary methodology for mobility elasticity. Based on IRI Shopper Loyalty data for 6.5M static households regularly shopping Grocery channel. © 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 28
Looking Ahead, CPG Players Will Need to Find 2021 Growth Opportunities Attractive Pockets of Demand to Drive Growth • Nimbleness is critical as we face economic and continued COVID-19- related uncertainty in Lifestyle / Consumption Shifts 2021. New consumer needs across in-home consumption • Seize new in-store vaccination opportunities occasions (e.g., prepared meals, new flavors / variety) in H1’21 by tailoring offers Economic Bifurcation • Strategically leverage assortment, pricing Both premium / super premium and value and promotion by channel to enhance growth. opportunities growing in the K-shaped economic recovery • Deliver solutions and assortments that will retain Valuable Cohorts Millennial and high-income households that Different behavioral patterns across cohorts are most likely to increase away-from-home (e.g., upper income, Millennials, Gen X) spending as mobility restrictions ease. Special Occasions • Work to be part of the limited consideration set of Holiday and celebration patterns shift Boomers and Seniors who are most likely to retain restricted shopping behaviors. Channel Shifting • Focus on strong distribution in winning Online, grocery, club and dollar channels gain share of wallet channels and ensure products are physically available where shoppers are. Shopping Behavioral Shifts Shoppers buy larger baskets, spend less time in store • Commit to personalization at scale; use and assortments shrink targeted marketing to drive new usage occasions. © 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 29
SECTION 4 Thinking Out Loud © 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 30
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On Average, it Takes 66 Days to Form a Habit; in an Extreme Case it Could Take Up to 254 Days HOW LONG DOES IT TAKE TO FORM A HABIT? 18 • 66 • 254 minimum average maximum Source: Healthline; RBC Capital Markets © 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 32
Many Companies Instituted a Work-from-Home Policy as of March Which means as of today, we have been working and spending more time in home for: 254 Days © 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 33
254 Days + Counting at Home: Two Resulting Consequences Even More A More Reluctance to Hybridized Go Out Work Schedule Source: Google Images, RBC Capital Markets © 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 34
Keep in Mind, Consumers Have Invested in Their Homes / Backyards, So They Increasingly Will Want to Spend Time There HD Organic Sales Growth Y/Y 30% HD Organic Sales Growth 25% 2-Year Average 20% 15% 10% 5% 0% Dec-17 Dec-18 Dec-19 Sep-16 Sep-17 Sep-18 Sep-19 Sep-20 Mar-16 Mar-16 Mar-17 Mar-18 Mar-19 Mar-20 Jun-16 Jun-17 Jun-18 Jun-19 Jun-20 Source: Company Filings, RBC Capital Markets © 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 35
Many Young Adults Are Also Moving Back in With Their Parents Due to COVID-19 Disruptions According to Pew Research Center, the Percentage of Young Adults Living With Their Parents Has Risen to Levels Last Seen in The Great Depression % of 18- to 29-year-olds in U.S. living with a parent 52 July 2020 48 42 43 44 41 40 36 38 47 Feb. 35 31 32 2020 29 1900 1910 1920 1930 1940 1950 1960 1970 1980 1990 2000 2010 2020 Decennial Census Annual Averages Source: Pew Research Center © 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 36
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How many people do you think attended this virtual Travis Scott concert? Source: Google Images © 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 39
Something You Never Heard of Had 12.3M Live Attendees – More Than Half as Much Viewership as the 2019 NBA Finals Capacity / Attendance / Viewership 2019 Superbowl Viewership 100,700,000 Mayweather/McGregor Viewership 50,000,000 2016 Olympics U.S. Viewership 26,500,000 Thanksgiving Day Parade Viewership 23,700,000 2019 NBA Finals Viewership 20,500,000 Travis Scott Virtual Concert Attendance 12,300,000 The Last Dance Viewership 6,100,000 Boston Marathon Viewership 1,200,000 Woodstock Attendance 400,000 MetLife Stadium Capacity 82,500 MSG Capacity 20,789 Source: Wikipedia, MobileMarketer, RBC Capital Markets © 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 40
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Consumer’s Desire for Unique and Relevant Products Will Only Increase in the Future CPGs Need to Rethink Resource Allocation, Perhaps Outsourcing More of Their Production and Distribution and Migrating Those Dollars Toward Creating Truly New-to-the-World Products and Technologies. Percentage of Global Research and Development Spend by Industry (2018) Computer and Electronics 22.5% Healthcare 21.7% Auto 16.0% Software and Internet 15.7% Industrials 10.6% Chemicals and Energy 4.1% Consumer 3.2% Aerospace and Defenses 2.8% Other Telecom 1.5% 0% 5% 10% 15% 20% 25% Source: Statista, RBC Capital Markets © 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 42
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Predictive Reaction and Levers We Can Influence Let’s go back. We have to change… 35% The facts. The feels. • Focused on facts. 65% • Focused on experiences. • Decide on rational factors • Decide on sensory, emotional (time, convenience, factors (5 senses, pleasure). functional performance). • More worried about the • More worried about the virus. economy // culture. • Inclined to revert to previous • Inclined to embrace new behaviors & routines. behaviors & routines. Source: Thriveplan © 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 45
Source: Thriveplan © 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 46
Facts vs. Experiences “We recently started buying a lot more soup…” Let’s go back. We have to change… 35% 65% “It’s a quick, “I’ve actually simple way to get enjoyed making something meals and wholesome on learning some the table.” new recipes.” Source: Thriveplan © 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 47
Why E-Commerce “It seems like I get an Amazon delivery every day…” Let’s go back. We have to change… 35% 65% “I like how it “It’s convenient suggests things and safe relative based on my to virus purchase history – exposure.” and even TV shows I might like!” Source: Thriveplan © 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 48
REGISTER HERE Psyched Out? Getting a Grip on Consumer Behavior Please Join RBC Capital Markets, in Partnership with Alpha-Diver (Formerly Thriveplan) for a Unique Consumer Symposium on Tuesday, December 15th 2:00 – 3:00 PM (EST) The Panel Will Focus on a Variety Featured Speakers of Topics and Perspectives: – Paco Underhill, Founder of consulting firm, Envirosell Inc., and • The current issues we see with how CPG companies author of popular books including Why We Buy: The Science of Shopping. are dealing with the existing, challenging environment – Priscilla McKinney, CEO of Little Bird Marketing, an award-winning • Viewpoints on the ways brand leaders can be truly agency specializing in content marketing, lead generation, branding become “consumer-centric” to leverage today’s state and design. Priscilla is a popular keynote speaker, industry innovator, of affairs and host of the podcast Ponderings from the Perch, with over 200 • Understanding of durable, and predictable consumer episodes and thousands of annual downloads. behaviors in the months ahead, guided by modeling – T. Sigi Hale PhD, Principal Neuroscientist /Director of Research at from the world of neuropsychology the insights and strategy firm, Alpha-Diver. Sigi is the scientific • Tangible actions companies can take to thrive during architect of The 9 WHY’s insights model – which reveals & measures and after the pandemic the subconscious drivers & barriers that explain consumer behavior, and is applied regularly by Fortune 100 brands to dramatically elevate effectiveness in marketing strategy & activation © 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 49
Summing Up: Five Layer Framework on Go-Forward CPG Consumption SOCIETAL History would suggest that changes in the way we work, live, and play have the single-biggest impact on how we behave and interact with food. Our study takes a look at the evolution of eating patterns going back to the 1920s to provide some context on how changes occurring due to COVID-19 could impact future behaviors. EDUCATION A global survey found that almost half of all respondents chose ready-to-eat meals versus preparing a meal from scratch due to not knowing how to cook, lack of confidence in cooking skills, or a dislike for cooking—on par with a lack of time. Even schools have substantially scaled back student access to “home economics” where cooking was a central part of the curriculum. We believe the proliferation of “education centers” for food preparation (Facebook, Instagram, Google, YouTube, etc.) over the past 10 years has eliminated one of the biggest barriers to cooking at home. RECESSIONARY EFFECTS Interestingly, economic downturns of the past have not created a significant surge in demand for package food categories. We believe future recessions will have a more positive impact on package food consumption. Importantly, we believe the purchasing patterns over the past several weeks have provided: 1) some transparency into how much it costs to make a meal at home versus eating out; and 2) practice in preparing meals. UNPRECEDENTED TRIAL Pantry loading and more at-home consumption have created a trial surge that most observers thought we would never see. Importantly, big brands have fared very well due to a combination of supply-chain strength, brand recognition and consumers migrating to comfort/things with which they are familiar. Importantly, many packaged food companies have “leaned into” trial, which should create a decent amount of repeat. ONLINE MIGRATION We believe the ramp in online grocery shopping over the past 3 months has created an advantage for “Big Food”. In many instances, the largest brands tend to dominate on the first page of any eCommerce portal. Importantly, Numerator data suggests consumers that purchase online tend to be more brand loyal than consumers shopping in a brick-and-mortar environment. © 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 50
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CONTACT US for More Information Krishnakumar (KK) Davey Nik Modi IRI Global Headquarters RBC Capital Markets | Equity Research 150 N. Clinton St., Chicago, IL 60661-1416 200 Vesey Street | New York, NY 10281 Krishnakumar.Davey@IRIworldwide.com nik.modi@rbccm.com +1 732.713.3446 +1 212.905.5993 © 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 52
Mark Clouse Stuart Aitken Vivek Sankaran President and CEO, Campbell Soup Company Chief Merchant & Marketing Officer, The Kroger Co. President & CEO, Albertsons Companies November 10, 2020 September 3, 2020 August 25, 2020 © 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 53
IRI COVID-19 IMPACT ASSESSMENT REPORTS (click to see full report) COVID-19: THE CHANGING SHAPE OF THE CPG DEMAND CURVE SPECIAL COVID-19 SERIES: RECESSION PROOF YOUR BUSINESS COVID-19 EMERGING POINT OF VIEW DISCOVERING POCKETS OF DEMAND © 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 54
CPG Economic Indicators Access IRI’s industry-standard metrics for consumer product demand and supply during the pandemic, our CPG inflation tracker and the latest data on category trends, out-of-stock levels, consumer sentiment and more. U.S. Demand Channel Shift E-Commerce Demand Index™ Index™ Forecasts Index™ Demand Index™ Inflation Out-of-Stock Levels U.S. Topics from Supply Index™ Tracker™ for Subcategories IRI Social Pulse™ The IRI CPG Demand Index™ provides a standard metric for tracking changes in spending on consumer packaged goods. U.S. Demand Index™ Forecasts are delivered through a proprietary, fully automated forecasting solution that anticipates consumer demand. Channel Shift Index™ provides a standard metric for tracking changes (migration) in spending on consumer packaged goods across select channels. The IRI E-Commerce Demand Index™ provides a standard metric for tracking changes in spending on consumer packaged goods purchased online. Inflation Tracker™ provides the well-known price per unit metric for tracking changes in pricing of consumer packaged goods. Supply Index™ provides a standard metric for tracking changes in product availability (i.e., in-stock rates) in stores for consumer packaged goods. Out-of-Stock Levels for Top-Selling Subcategories by Market Area in the U.S. Top U.S. Topics from IRI Social Pulse™ © 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 55
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