WELCOME TO The Participants of "3 Day Workshop on Innovative Practices in Education Sector" - Centre for Innovations in Public Systems (CIPS)

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WELCOME TO The Participants of "3 Day Workshop on Innovative Practices in Education Sector" - Centre for Innovations in Public Systems (CIPS)
WELCOME
                         TO
The Participants of “3 Day Workshop on Innovative
           Practices in Education Sector”

                          Presentation on
   “Online Scholarship Management System of Andhra Pradesh”
 ePASS (electronic Payment and Application System of Scholarships)
                 R.CHAKRADHAR, Project Manager
                    -Centre for Good Governance
                             Hyderabad
WELCOME TO The Participants of "3 Day Workshop on Innovative Practices in Education Sector" - Centre for Innovations in Public Systems (CIPS)
ePASS –Salient Features
• Complete Online System for All Schemes of All Welfare Departments
  from Registration to Money Remittance to Bank Accounts for 15
  schemes
• Multi Messaging System to Students
• Using complete Open Source Technologies (Java, PostGreSQL,Tomcat)
• Integrated with Mee Seva, Treasury, X Class Boards, Intermediate
  (10+2), AADHAAR, CETs, Banks etc.
• Implemented in Jharkahand, HP, Karnataka, Tripura
• The only database with complete information of Education, Welfare
  from Class 1 to PhD
• Using UID Bio Metric Authentication
• Unique ID for complete studies
• Identified for Productization by DietY
• Complete Track of Students history from class I to PhD with Unique ID
• PMU (Project Monitoring Unit) for Smooth Implementation
WELCOME TO The Participants of "3 Day Workshop on Innovative Practices in Education Sector" - Centre for Innovations in Public Systems (CIPS)
ePASS – Single Integrated Portal for
Sl.                                         DEPARTMENTS
No. SCHEME NAME
1   POST MATRIC -RTF                        BC,EBC,SC,ST,MINORITY,DW

2   POST MATRIC -MTF                        BC,SC,ST,MINORITY,DW
                                            SC,ST,MINORITY
3   STUDENTS STUDYING IN OTHER STATES-RTF
                                            BC,SC,ST,MINORITY,DW
4   STUDENTS STUDYING IN OTHER STATES-MTF

5   PRE MATRIC -CLASS 9, 10                 BC,SC,ST,MINORITY,DW
6   PRE MATRIC -CLASS 5th to 8th            SC,ST,MINORITY
7   PRE MATRIC -CLASS 1ST to 4th            MINORITY
8   PRE MATRIC -UNCLEAN OCCUPATION          SC
9   BEST AVAILABLE SCHEME                   SC,ST
10 HYDERABAD PUBLIC SCHOOLS                 SC,ST
                                            BC,EBC,SC,ST,MINORITY,DW
11 MERIT UP GRADATION-INTER

12 SKILL UPGRADATION                        SC,ST
13 OVERSEAS EDUCATION                       SC,ST
14 SC/ST ADVOCATES STIPHEND                 SC,ST
15 INTERCASTE MARRIAGES INCENTIVES          SC,ST
WELCOME TO The Participants of "3 Day Workshop on Innovative Practices in Education Sector" - Centre for Innovations in Public Systems (CIPS)
Chronology of ePASS
•   Started in year 2009 in CGG for BC, EBC, SC, ST for PMS
•   Integrated with Treasury for Online bills submission in June’2010
•   College Registrations made mandatory from 2011-12
•   Linkage to CET (Common Entrance Tests) in 2011
•   Integration with Inter Board in 2011-12
•   Award Winner of CSI-Nihilient for 2011 and Finalist in SKOTCH and
    Awards
•   Minority Welfare joined in 2012
•   Mee Seva integration for Caste and Income in 2012
•   Extended to Pre Matric, and other 12 Schemes from 2012
•   Extended to Himachal, Karnataka and Tripura under DietY Rapid Roll Out
    from 2012
•   RASF integration in 2013-14
•   UID Bio Metric Authentication in 2013-14
•   Extended for Jharkhand from 2014-15
•   Now being productized for GoI schemes (National (Single) Portal for
    Scholarships)
WELCOME TO The Participants of "3 Day Workshop on Innovative Practices in Education Sector" - Centre for Innovations in Public Systems (CIPS)
Databases Used/Linked
• Web Service with AP SSC/X Class Board
• Web Service with Treasury for Online Bills submission
• Web Service with Mee Seva for Caste and Income
  Certificates
• Integration with Intermediate (10+2) Board Database
• Data brought from 40 CETs (Common Entrance Tests)
  Admissions
• EAMCET results data
• SFTP with Banks
• RASF (Remote Aadhaar Seeding Framework)
• AADHAAR Authentication
• Integration with Bio Metic Devices
• Integration with Iris devices
• NPCI Integration for DBT
WELCOME TO The Participants of "3 Day Workshop on Innovative Practices in Education Sector" - Centre for Innovations in Public Systems (CIPS)
PMS Complexity:
2200 unique courses.
14000 colleges and 1.3 lac schools
1,50,000 fee combinations
40,00,000 students (Post Matric and Pre Matric)
Around Rs.5000 crs worth PMS claims per year
Coordinating with 6 Welfare Departments i.e., Social Welfare, Tribal welfare ,
  BC & EBC Welfare, Disabled Welfare & Minority Welfare & also with Higher
  Education, Technical Education, School Education, Board of Intermediate,
  Directorate of Employment & Training & Health Dept., etc.
Also    deals with all Universities in the State along with the 188 Premier
  Institutes indentified by GOI across India.
 Dealing with all Scheduled banks & Treasury Dept.
WELCOME TO The Participants of "3 Day Workshop on Innovative Practices in Education Sector" - Centre for Innovations in Public Systems (CIPS)
Disbursements of Scholarships

TRANSITION FROM A MANUAL TO A FULLY
ONLINE SYSTEM…
WELCOME TO The Participants of "3 Day Workshop on Innovative Practices in Education Sector" - Centre for Innovations in Public Systems (CIPS)
Streamlining Scholarships:
• Flagship programs of Government with huge financial
  outflows, mushrooming of colleges which are mostly
  unregulated, non serious students
   – Often turns into subsidizing Pvt. Sector run colleges
• Simplify and standardize the procedure's for a scholarship
   – Ease of access
   – Totally transparent
• Build confidence amongst all stakeholders
• Usher larger reforms in the education sector
   – Reforms in common entrance test
   – Computerization of SSC/Inter Boards
   – University registration
WELCOME TO The Participants of "3 Day Workshop on Innovative Practices in Education Sector" - Centre for Innovations in Public Systems (CIPS)
Manual Procedures - Cumbersome
•Manual                  1                     2                3                    4
process -
                   Notification       Blank Application     Filling Form           Submit
Cumbersome
& Time                  8                  7                        6                         5
consuming,
                    Checking           Receive/Ack.       Consolidate&send      Field Inspect
•Large
number of                    9                 10                   11                   12
                                                                                         1
                                                                                         2
scholarships                           Segregate into
                                                            Calculation         Inst. Wise list
                 Eligibility/Reject   Fresh / Renewal
•Less Staff
                         16                    15                   14                            13
•Unable to                                                Preparation of            Prep.
                 Handle queries        Dispatch D.D
cope up with                                                  D.Dt               Proceedings
work load                                      18                   19
                             17                                                          20
•Corruption
                   Cross verify          Reconcile         Report Progress      Disb. By Inst.
•Frustration
in the student           24                    23                   22                            21
                                                                                    Revalidate
community             Closure             Recover           Check dual claims
                                                                                       DDs

                                                                                                       9
WELCOME TO The Participants of "3 Day Workshop on Innovative Practices in Education Sector" - Centre for Innovations in Public Systems (CIPS)
Scholarships – Need for change
   Cumbersome &              1                     2                3                    4

    Time                Notification       Blank Application     Filling Form           Submit
    consuming,
                             8                  7                        6                         5
   Less Staff
                         Checking           Receive/Ack.       Consolidate&send      Field Inspect
   Corruption
                                                    10                   11                   12
                                                                                              1
   Frustration at                9
                                            Segregate into                                    2
                      Eligibility/Reject                         Calculation         Inst. Wise list
    all levels                             Fresh / Renewal
                                                                         14                            13
   Frauds and                16                    15
                                                               Preparation of            Prep.
                     Handle queries         Dispatch D.D
    Embezzle-                                                      D.Dt               Proceedings
    ments                         17                18                   19                   20

   Lack of             Cross verify          Reconcile         Report Progress      Disb. By Inst.
    transparency
                              24                    23                   22                            21
   Subjective                                 Recover           Check dual claims
                                                                                         Revalidate
                           Closure                                                          DDs

                                                                                                            10
Pitfalls of the Manual System:
1.    Driven by the Department
2.    Large number of students – no control or check
3.    Fake scholarships; double claims; Bogus colleges
4.    Cumbersome procedures
5.    Inordinate delays in processing
6.    Inappropriate release of budgets in time
7.    Checks of students given to colleges who often
      collaborate to misappropriate
8.    Student frustrated and unaware of the status
9.    Not User Friendly
10.   No Transparency
11.   No History or previous record readily available
What it is today….
   Grievance Reddressal System for Students, Colleges,
    Officers.
   Change requests from HoD’s online.
   Email & SMS based tracking and Grievance Reddressal
    System.
   Virtual Private Network (VPN) - between CGG and Treasury.
   Interface through web-services with Universities/Boards for
    Attendance, Performance, Fees etc.
   Interface with Counseling Centre's – type of admissions
   Interface with X class boards
   Interface with for Income and Caste Certificates
   Interface with AADHAAR for Seeding, Verification, Bio
    Metric and IRIS Authentication
   Interface with Intermediate Board
Work Flow of the Scholarship System
         Students           • File applications online; scan & upload documents

                            • Verify Applications and forwards booklets for
         Colleges             each welfare department, to the verification
                              officers

    Verification Officers    • Physical Verification of Students and documents
  and UID Authentication       (being replaced with AADHAAR authentication)

                             • Scrutiny & Sanctions scholarships online
   Dist. Welfare Officer       and transmits to treasury

                             • Passes the bills – value of 5 Crores each &
         Treasury              Uploads to the CINB – Banks

                            • Transfer funds to accounts of
          Banks
                              students and colleges
Work Flow of the Pre Matric (Day Scholars)
        Scholarship System
           Students            • File applications online; scan & upload documents

      Dt. Welfare Officer      • Hostel warden ,School mapping

                                • Govt Hostel Warden who are assigned by District
          Verification
                                  Officer has do Physical Verification of Students
   Officers(Hostel Wardens)       and documents .

                                • Scrutiny & Sanctions scholarships online
    District Welfare Officer
                                  and transmits to treasury

                                • Passes the bills & Uploads to the CINB –
           Treasury
                                  Banks

            Banks              • Transfer funds to accounts of students.
Scholarships: Change in Policy & rising
 Numbers
 Change of Policy from
a Ways and Means
System to a Saturation
Mode
 Chalenges:
     Six Departments
     Different Payment
     Categories
     Different Courses
Payment of fees from
limited to Total fees
Large Volume
Disbursement
Mushrooming of
Colleges
Background of bogus
colleges and Students
Post Matric
  Scholarships                                                 Post Matric Scholarships 2009-2012
                                                                   BC       SC                 EBC          ST             MW                   Amt. in Rs. Crs
 29 lkh students, 5500 16                                                                                                                                                               5000
  crs/yr                                                                                                    14.42
                                                                                                                                                     15.05

 Saturation basis to all 14                                            13.91                                                                                              4454.12       4500

  students on income            12.84
                                                                                                                                                                                         4000
  criteria SC/ST (2.00     12
                                                                                                                                  3842.58

  lakhs); others 1.00 lakh                                                                    3517.67                                                                                    3500

 14,000 colleges, 2200 10                            2996.47                                                                                                                            3000
  Courses, 1,44,000 Fee
  types                     8                                                                                                                                                            2500

 Administers online by all 6

                                                                                                                                                             5.93
                                                                                                                    5.77
                                                                                5.76
                                        5.67

                                                                                                                                                                                         2000
  departments
                                                                                                                                                                                         1500
 DBT ready

                                                                                                                                                                    3.38
                                                                                                                           3.07
                            4

 Facilitate higher                                                                    2.87
                                               2.37

                                                                                                                                                                                         1000

                                                                                                                                                                           2.05
                                                                                                                                  1.93
                                                                                              1.87

                                                                                                                                                                                  1.85
                                                                                                                                         1.78
                                                                                                     1.61
  education to students 2
                                                             1.5
                                                      0.91

                                                                                                                                                                                         500

                            0                                                                                                                                                            0
                                         2009-10                                 2010-11                             2011-12                                  2012-13
SCOPE
Key Departments               SCOPE AND COMPLEXITY ADMINISTERED BY THE E-PASS SYSTEM
Administered:
                            No. of Students                                 28.00 lakhs
   Social Welfare
   BC Welfare              No. of Colleges                                       12,000
   Tribal Welfare          No. of Courses                                        64000
   Minority Welfare
   Disabled Welfare        No. of Fee Structures                              1,44,000
                            District Welfare Officers                                100
   Departments:
   Welfare Departments     Treasury Officers                                         40
   Finance Department
                            Banks                                                     24
   Banking institution's
                            College Attached Hostels                               2,000
                            Department Attached Hostels                              790
                            Uiversities/boards                                        60
                            Disbursement Amount                            Rs. 5,800 Crs
The Challenge: System Design
                                    E                                                         E
 enable a system for students      p                                                         p
  to access a scholarship for his
                                    a                               Welfare                   a
  studies
                                    s                             Departments                 s
                                                Colleges
                                    s                                            IT service   s
 process that is simple and        P                                             Provider
  without hassle for students,      l                                                         P
  colleges and welfare                                              PMU
                                    a                                                         l
  departments                       y   BIEAP                      ePASS                      a
                                                                                  Banks
                                    e                                                         y
 process that is transparent,                                     PMU
                                    r                                                         e
  accountable and verifiable?       s                                                         r
                                                   Universities
                                                                      Treasury                s
 Process that could be easily
  understood and adapted to
The Scholarship Workflow
The e-PASS Workflow: Critical Areas
               • Submit online application
 STUDENT       • Upload documents - certificates

               • Register online with courses and fee structures
  COLLEGE      • Verify student applications and forward to verification officers

               • Verify student application and documents – enable Aadhar Authentication
VERIFICATION   • Forward applications to department and update online

               • Final scrutiny and prepare bills
DEPARTMENT     • Forward bills online to the treasury

               • Scrutinize bills with hard copy and pass bills
 TREASURY      • Upload amounts to the CINB/ APB interface

               • Remit amounts to student and college accounts – Aadhar enabled payments?
   BANKS       • Send in return confirmation files to the treasury/department – AEPS?
EPASS – KEY FEATURES & PROCESSES – REGISTRATION
           & REGULATION OF COLLEGES
• College Registrations
   – A must to know which are the recognized colleges and what
     courses they offer
   – Strength of the course authorized by the University/ board
   – Colleges need to login and upload all information by scanning
     relevant documents
   – In the Board of Intermediate the whole process is automated
• Authentication by Regulatory Authorities
   – Access is given to all the regulatory authorities for:
       • entry of course fees ( 1,44,000 fee structures in United AP state)
       • Universities’ and Board (BOI) authenticate the details of:
           – the college recognition,
           – courses, strength,
           – Hostel facility etc
EPASS – KEY FEATURES & PROCESSES
           – STUDENT ID

• Enabling a Unique Student ID
   – SSC Hall Ticket Number and year of Passing, regular or
     supplementary is the key unique ID
   – Linkage of ePASS with SSC server – details of
     candidates are retrieved from SSC server
   – No need for student to enter data
   – Student locked for a course cannot apply for another
     scholarship as in the past
• In 2013-14 – Aadhar ID has been made the
  unique ID for the student
EPASS – KEY FEATURES & PROCESSES –
           STUDENT VERIFICATION
• Verification of Students – Aadhar
  Authentication
• Upto 2013-14 the verification of students was
  done manually by the verification officers
  appointed by the District Collector
• Since 2013-14: Verification is through Aadhar
  enabled biometric device at the college
• All processes for sanction and disbursement
  only after aadhar authentication
Key Changes: Students
   Apply through any internet kiosk
   Apply for fresh registration and
    renewals online each year
   Unique SSC ID - Students cannot
    enter names
     Only retrieve data through the SSC/
     Inter Database through ID’s
   Students must have a bank
    account
     Students who do have an account
     are given eZ pay card of SBI
   Select course and year
   Student can access the site
    through their user id (SSC ID) and
    password (sent to email accounts)
EPASS – KEY FEATURES &
PROCESSES
• Integration of the TreasuryOnline
                                                         Transfer to
                                        TRANSFER
                                                        Student and
                                       AMOUNTS TO
                                                        college Bank
                              Bill      CINB BANK
                                                          Accounts

• Complete integration of
  the treasury online
• Seamless submission of
  bills online
• Disbursement through the
  CINB/ APB Interface         Hard     PASS BILL       REVERSE FILE
                                        ONLINE          FROM CINB
                             Copy

                                                        SMS TO
                                       SCRUTINY OF
                            TOKEN ID       BILL      COLLEGE/STUD
                                                          ENT
Transaction tracking easy….

 All details can be viewed online
 Date on which the application
  was filed
 Processed on the server
 Sent to treasury, details of
  approval by treasury, token
  number….
 Details of when it was uploaded in
  the CINB interface
 Scholarship history of the student
 Quick grievance redressal mechanism
EPASS – KEY FEATURES & PROCESSES – PROJECT
             MANAGEMENT UNIT
• A full time project management unit is required to
  ensure
   – Liaison with students, welfare departments and the
     college managements
   – Tackle complicated cases on a case by case basis
   – Enable entries where specifically sanctioned by the HOD or
     the Government
   – Liaise with the Government on issues relating to policy
     change, change in processes etc
EPASS – KEY FEATURES & PROCESSES – LINKAGE WITH
             ELECTRONIC REPOSITORIES

• Epass is integrated with various departments such as
   – SSC Board, Board of Intermediate, 17 Counseling
     Authorities, revenue department for income & caste
     certificate
• Total integration with MEE SEVA Services
   – Income certificate
   – Caste certificate
   – Applying online for scholarships etc
• Student has to only provide the mee seva certificate
  number which is automatically retrieved from the Mee
  seva Server.
Post Matric Scholarships
 28 lkh students, 4500 crs/yr                                Post Matric Scholarships 2009-2012
 Saturation basis to all students on                         BC      SC                 EBC           ST           MW                  Amt. in Rs. Crs
  income criteria SC/ST (2.00 lakhs);
                                16                                                                                                                                          5000
                                                                                                                                          15.05
  others 1.00 lakh                                                                                     14.42
                                                                    13.91
 12,000 colleges, 64,000 Courses,
                                14                                                                                                                            4454.12       4500

  1,44,000 Fee types                 12.84
                                                                                                                                                                            4000
 Administers online by all     12                                                                                        3842.58
  departments                                                                            3517.67                                                                            3500

 DBT ready                     10
                                                       2996.47                                                                                                              3000
 Facilitate higher education to
  students                       8                                                                                                                                          2500

 Increase the GER (22)

                                                                                                                                                5.93
                                                                                                            5.77
                                                                           5.76
                                         5.67

                                                                                                                                                                            2000
                                 6

                                                                                                                                                                            1500

                                                                                                                                                       3.38
                                                                                                                   3.07
                                 4
                                                                                  2.87
                                                2.37

                                                                                                                                                                            1000

                                                                                                                                                              2.05
                                                                                                                          1.93
                                                                                         1.87

                                                                                                                                                                     1.85
                                                                                                                                 1.78
                                                                                                1.61
                                                              1.5

                                 2
                                                       0.91

                                                                                                                                                                            500

                                 0                                                                                                                                          0
                                             2009-10                        2010-11                            2011-12                            2012-13
EPASS – KEY Outcomes

•   Enhanced Efficiency
•   Real-time tracking
•   High Volume processing & disbursal
•   Comprehensive MIS system for all stakeholders
•   Electronic Repositories & Databases
•   Low cost of ownership – Transaction model
•   Policy guidelines – Group of Ministers
•   Reforms in Scholarship and Education Sector
Spurring reforms in the education sector…..

REFORMS THROUGH
E-GOVERNANCE
Reforms through e-Governance
• College registration and affiliations –
  Universities/Boards
   – Bogus colleges * Unrecognized colleges
• Unique ID for the student to avoid multiple
  scholarships
• Uniform procedures for all welfare departments
• Budget tracking and releases – finance dept.
• Rationalization of fee structures- Universities/AFRC
• Certificate Repositories
• Streamlining of scholarships policy
• Linking aadhar and DBT
Aadhaar Card & DBT
•   Aadhar card – de-duplicated ID
•   Securing Aadhaar Cards
•   Linking Aadhaar to students and bank
•   Enabling payment through the Aadhar Payment Bridge
•   Aadhaar card authentication –
    – Attendance & Verification
• Aadhaar Card technology has been integrated in ePASS
• 2013-14 Students must have an Aadhaar Card for
  registration for a scholarship.
Scholarship schemes included under Direct Benefit
Transfer (DBT) Scheme
•Govt. of India have issued instructions to sanction
scholarships through DBT from the current financial year
•DBT to be administered through Aadhar payment bridge
•Aadhar card made mandatory to implement DBT
•Seeding of Aadhar cards taken up in bank accounts of
scholarship holders
•RASF service given for verification of student details viz-
a-viz the Aadhar card details for authentication
•Necessary changes made in treasury to implement DBT
•Bank specific codes obtained from NPCI to implement
DBT
•Aadhar made financial address of student
BOARD OF INTERMEDIATE
In the Manual System
• OMR technology is used and is prone to errors,
   laborious, cumbersome and time consuming.
• Logistics is involved in OMR mobility
• Errors in manual system – Wastage of Man power
• Manual method for Centre Jumbling, Question Paper
   Printing, Spot Valuation
• No control over last date for admissions
• Reconciliation of Fee is difficult
• Allocation of duties for spot valuation and invigilation
   is manual leading to errors
BOARD OF INTERMEDIATE EDUCATION:

A Complete workflow based system
  College administration online
  Capture student admission register of the colleges online
     No more OMR data capture
     Do away with scanning costs
     Colleges made responsible
Generate Hall tickets, exam data, online payments
Plan for re-exams with minimal time delay
Deployment of examiners; jumbling of students
Student data interlinked with the scholarship
database and RTC bus passes
University Management System for AP State
        Council of Higher Education
• All 34 universities of the state under one web portal
• Registration of Colleges and Courses online
• Student Registration, nominal rolls, Hall tickets and
  results
• One time effort which can be used by all universities
  with less cost and less effort
• Integrated with the scholarship system
• Complete control over the colleges, admissions,
  results, staff and funds
• Exchange of data with various departments
GoI Requirements with AADHAAR
           and DBT
  • USING RASF (REMOTE AADHAAR SEEDING
    FRAMEWORK) FOR UID SEEDING,
    VERIFICATION
  • AADHAAR BIO METRIC AUTHENTICATION
    FOR IDENTIFICATION AND VERIFICATION OF
    STUDENTS
  • DIRECT BENEFIT TRANSFER (DBT)
  • AEPS (AADHAAR ENABLED PAYMENT
    SYSTEM) THORUGH AADHAAR PAYMNET
    BRIDGE (APB)
  • INTERFACE WITH NPCI (NATIONAL PAYMENT
    CORPORATION OF INDIA)
REPLICABILITY
•DietY (Dept. of IT, GoI) IDENTIFIED EPASS FOR
  RAPID ROLL OUT FOR OTHER STATES OF INDIA
•PRESENTLY EPASS IS IMPLEMENTED IN
  HIMACHAL PRADESH, KARNATAKA, TRIPURA
  AND JHARKHAND UNDER RAPID ROLL OUT
•EASY, FAST AND COST EFFECTIVE REPLICATION
  FOR ANY SCHOLARSHIP SCHEMES
• ePASS – Product is under development (1st
  product identified by DietY)
ePASS-Feature Proposed
• DIGITAL SIGNATURE FOR ALL DISTRICT
  WELFARE OFFICERS
• WEB INTEGRATION WITH
  UNIVERSITIES/BOARDS FOR PERFORMANCE
  MONITORING
• BIO METRIC ATTENDANCE MONITORING
• MOBILE APPLICATIONS FOR STUDENTS
• BUS PASS ISSUE THROUGH EPASS
• SKILL DEVELOPMENT AND PLACEMENT
  LINKAGE
PoS
RASF – Verifier User
Verifier on click of “Button”, data from UIDAI & ePASS is fetched and shown on
the screen as shown below in the screenshot
Graphical Reports in ePASS
ePASS- Screen Shots
College Verification
Please go to the url http:// test.cgg.gov.in/epassnew
Click Official login
Enter College Login16364
         Password : guest
THANK YOU
  chakradhar@cgg.gov.in
r_chakra_dhar@yahoo.com
      08008302071
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