Was founded with the simple goal of transforming senior community "beauty shops" into professional salons - PS Salon & Spa
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was founded with the simple goal of transforming senior community “beauty shops” into professional salons and spas.
The Community of a PS Salon & Spa
Enhancing the Senior Living Experience One Service at a Time
OUR VALUES:
• People
• Empathy
• Respect
At PS, we strive to elevate
INDIVIDUAL EXPERIENCES
AND PERSONAL DIGNITY
through the celebration of beauty and
shared humanity.
- John Polatz, CEO
The Community of a PS Salon & Spa
EVERY SERVICE WE PROVIDE TOUCHES THREE CUSTOMERS:
The PS Pros we hire are
CAREGIVERS BY
NATURE and help us
bring a culture of
compassion to light.
3
What We Do for Senior Communities The Leading National Senior Community Salon & Spa Provider, At Your Service A DECADE OF EXPERTISE SUCCESSFULLY: • Reducing the complexity of operating a successful salon and spa • Seeking opportunities to boost the marketability of our partner communities • Improving the quality of service in our salons and spas • Enhancing the level of service and quality of life for residents and their families
What We Do for Senior Communities
Full-service solutions with unprecedented investment in
time, attention and resources
We manage all aspects of the salon and spa operation, including: staffing, training,
licensing, operations, technology, billing, supplies and marketing.
• 880+ community locations in 37 states
• 5.0+ million services performed
• 225,000+ seniors in our partner communities
• 1,600+ employees (We call them PS
Professionals)
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What We Do for Senior Communities
Partnering with PS Gives You Peace of Mind
THE BEST (AND BEST-SUPPORTED) PEOPLE
• 100% licensed, background checked, W-2, professional
salon employees
• 100+ team leaders dedicated to national, regional and
local salon operations support
• Continuing internal education and training with our
national Engagement (“E”) Team
• Ongoing external training from partners like Paul
Mitchell and and from programs such as the
Alzheimer’s Association’s courses.
• Access to industry-leading, salon and spa design and
procurement experts
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What We Do for Senior Communities
Partnering with PS Gives You Peace of Mind
TRANSPARENCY AND RISK MANAGEMENT
• Proprietary Point-of-Sale (POS) technology supporting all salon data and transactions,
including online / virtual billing and payment solutions for residents & families
• Community online-access to all salon and spa service, performance and all other data
metrics related to salon activities
• Salons that are compliant with state, county and local license and tax requirements
INDUSTRY AND DEMOGRAPHIC EXPERTISE
• Annual partner to philanthropic initiatives (Alzheimer’s Association’s The Longest
Day®and Walk to End Alzheimer’s®, Maria Shriver’s Move for MindsTM)
• Active participant with industry groups including LeadingAge (Gold Partner), Argentum,
Aging2.0, International Council on Active Aging (ICAA) and American Seniors Housing
Association (ASHA)
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What we do for Senior Communities
PS and Paul Mitchell Partnership
Through our exclusive & industry-unique
partnership, every PS Salon & Spa is supported
with Paul Mitchell’s globally-recognized and
celebrated product lines. The Paul Mitchell
national network of professional cosmetology
schools and educators also provide expert
product, service and best practice training to
our PS Pros.
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Mutually Beneficial Partnerships are a Key to Success in Senior Living
Many of our existing 200+ National and Regional Partners are leaders in the industry. These Partners enjoy:
• System-wide quality and consistency within their salon operations
• Greater resident and family participation and engagement both in salon services and related events
• Opportunities for greater income generation
• Abilities to create national awareness and census-building campaigns around amenity services
A small sampling of some of our Network Partnerships:
Key Business Partnerships: Their support helps PS better support our Communities
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Engagement
Our salons foster more resident, family and community
engagement.
‘Celebration Accounts’ / Resident Portal • Online Shop for Families •
Community Events
PS salons are places of
CULTURE AND
INTERACTION.Engagement Online Shop / Service gift certificates: A Family Participation AND Communication Tool Understanding that family and friends are always looking for considerate, more personal ways to support their loved ones, we created a solution! PS provides an online Shop where family and friends can connect directly with community residents by purchasing personalized, hand-delivered gift certificates either for specific services or for dollar-denominated contributions to a Resident’s designated ‘Celebration Account.’ The gift is immediately available for redemption, and the family or friend purchaser receives an email notification from PS each time we deliver a service. These gifting programs are also available to Partner communities who wish to offer salon services as an incentive to existing residents or to build census with future residents.
Engagement
Community Events
Nationally developed and supported community events are offered to support and
augment the natural, social engagement found in the salon.
12Salon Menu Examples
PS Menu of Services Take Home Retail Menu
13PS Point of Sale
Proprietary Point-of-Sale (POS) technology supports all salon data and transactions
including online / virtual billing and payment solutions for residents and families
14PS Celebration Accounts
• Pre-funded Spending and Rewards
Account (just like a Starbucks card)
• Eliminates need to bill services
through community business offices
• Engages families directly to
participate / gift / connect
15PS Design & Procurement
Your Trusted Partner
“We are very pleased with the
for Expertly-Designed
end product -BEAUTIFUL!”
and Equipped Senior - Jenny Hathaway, Interior Designer
Community Salons Balfour Senior Living
and Spas
WHO WE WORK WITH
• Senior Community Operators
• Interior Designers
• Architects
• Developers
• Group Purchasing Agents
• Executive LeadershipPS Design & Procurement DESIGN CONSULTATION AND SPACE PLANNING As part of our consultation service, we provide scaled salon layouts and furniture plans that optimize traffic and work flow, include specific equipment plans consistent with owner preferences, and offer suggestions to improve service profitability and overall amenity utilization. Our team does not replace licensed architects or designers on new development projects – we add value and help avoid risk through our collaboration. PROCUREMENT AND GROUP PURCHASING Whether for a single community or national purchasing department, we can procure all of your necessary salon and spa equipment and furnishings. We work with you if you need a single chair or dryer, are remodeling a salon and spa, or are looking for a large, national purchasing program. Our team helps select the right equipment for your community and residents, provides pricing and organizes shipping and invoicing. 17
Benefits of PS Group Purchasing
• Hand selected items by PS professionals / experts
• Equipment designed for seniors
• Industry-best pricing
• High-quality manufacturing
• Simple ordering process
• Seamless procurement
Salons prior to PS partnership: Photos after PS partnership:
18Thank You 440.600.0020 info@salonps.com www.salonps.com
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