VICSES MEMBERS HONOURED ON AUSTRALIA DAY - VICSES celebrates pride at the Midsumma Festival - Victoria State ...

 
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VICSES MEMBERS HONOURED ON AUSTRALIA DAY - VICSES celebrates pride at the Midsumma Festival - Victoria State ...
AUTUMN 2020

                                   EDITION 10

                                        VICSES
                                      responds
                                    to summer
                                        storms

                              ur
               Neighbo
                Dayarch22002020
                          M
              Sunday 29

 VICSES MEMBERS                         VICSES

 HONOURED ON                        celebrates
                                   pride at the
                                    Midsumma
 AUSTRALIA DAY                         Festival
VICSES MEMBERS HONOURED ON AUSTRALIA DAY - VICSES celebrates pride at the Midsumma Festival - Victoria State ...
FEATURE
Contents                          READ MORE ABOUT OUR STORM AND
                                  FLOOD RESPONSE ON PAGE 7

Highlights from
the autumn edition               January and
                                 February storm
                                 and flood response
 AFRICAN MUSIC AND
 CULTURAL FESTIVAL
                                 While our members were busy supporting the fires
 pg. 11                          in January, our units were also busy responding to
                                 serious storm and flood damage across the state.
                                 Here are our request for assistance figures for
                                 January and February this year:

           VICSES members
                                 10,436                         Total calls

            honoured on
 pg. 04
            Australia Day
                                                   879
                                                   Flood
                                                                              2,967
                                                                              Building

05
                                                                              Damage
          International
          Women’s Day

08        Celebrating the life                     5,062                      1,528
          of Des Sinnott OAM                       Trees Down                 Other

09         fter Action Review
          A
          – Lake Purrumbete
                                 Most active units:

13         apturing
          C
          accurate records
                                 1,147
                                 Malvern Unit
          for declared

                                 537
          operations

                                                                                Upper Yarra Unit.
                                 Manningham Unit

02
VICSES MEMBERS HONOURED ON AUSTRALIA DAY - VICSES celebrates pride at the Midsumma Festival - Victoria State ...
Emerald Unit.     Bellarine Unit.

                                                                       Requests for
                                                                       Assistance
                                                                       1 October - 31 December
                                                   Nillumbik Unit.

                                                                       Total

                                                                       8,224
                                        Hailstorm in Warrandyte.

Metropolitan Fire Brigade and
      VICSES working as one.                                           Breakdown

                                                                                             16%
                                                                                             Building damage

                                                                                                                    7%
                                                                               61        %                     Support other
               Emerald Unit.                                                                                       agencies

                                                                                                                        7%
                                                                               Tree down                                Rescue

                                                                                                                        2%
                                                                                                                7%
                                                                                                                Other

                                                                                                                     Flood
                                    Corryong Unit responds to a
                                landslide on fire affected hillside.

                                                                                                                               03
VICSES MEMBERS HONOURED ON AUSTRALIA DAY - VICSES celebrates pride at the Midsumma Festival - Victoria State ...
FEATURES
VICSES members
honoured on
Australia Day                                                                    Stawell Unit Deputy Controller, John Hooper (pictured second from right)

By Kath Jessop, Media Officer, VHO

Six VICSES members have been recognised as part of Australia Day celebrations,
including volunteering veterans from Stawell, Pakenham and Bright, a Unit
Controller from San Remo, and young guns from Craigieburn and Tallangatta.

C
             raigieburn Unit             Tallangatta Unit volunteer            Coast Shire nominated Mick as              Search and Rescue, and was part
             volunteer Tegan Denny       Nicole Peters was also awarded        their ‘2020 Citizen of the Year’ in        of important search efforts during
             was awarded Hume            Young Citizen of the Year from        recognition of his leadership and          the 2009 Victorian Bushfires and
City Councils ‘Young Citizen of          the Towong Shire. Nicole has          dedication to VICSES – especially          Grampians landslides (2011), and
the Year.’ At 19 years old, Tegan        given back to her community           during his 6-day deployment to             even flew to Greece in 2018 to
was the unit’s youngest member           through a range of volunteering       Omeo in East Gippsland.                    help with fire support efforts there.
when she signed up in 2019. Tegan        experiences – including with                                                     John has travelled to numerous
expressed how her volunteering           VICSES, Country Fire Authority        Hats have also been tipped for             countries to learn innovative
helped her feel more connected           (CFA) and Girl Guides. Tallangatta    long-standing volunteer of the             rescue techniques, something he
to her community and fellow              Unit was also awarded a certificate   Pakenham Unit, Bruce Monro.                has brought back to Victoria and
members, and actually looks              of appreciation by Towong Shire       Bruce has been a part of his local         shared with fellow volunteers.
forward to her pager buzzing             alongside the local CFA brigades.     unit for more than four decades,
at 3:00am. Since attending                                                     and has participated in numerous           Another Deputy Controller to also
her first road rescue, Tegan             Another VICSES member that            road rescues and storm-related call        be recognised on Australia Day was
has been keen to take on more            received a pat on the back was        outs in his region. He was recently        Graham Gales from Bright Unit,
leadership to contribute to helping      San Remo Unit Controller Michael      announced as a nominee for the             winning the ‘Local High Achiever
her community.                           ‘Mick’ Kenny, who has been in the     Cardinia Shire Council Senior              of the Year’ award through Alpine
                                         role for just 12 months. The Bass     Citizen of the Year for 2020.              Shire Council. Graham has been a
                                                                                                                          VICSES volunteer for more than 30
                                                                               Stawell Unit Deputy Controller             years, attending a huge range of
                                                                               John Hooper received the                   events across the alpine community
                                                                               nationally recognised ‘Emergency           of Bright during this time. He has
                                                                               Services Medal’ (ESM) as part              also been instrumental in restoring
                                                                               of the Australia Day Honours               historical (colonial era) huts in
                                                                               List – with the official investiture       Victoria’s high country.
                                                                               to be held later in the year. John
                                                                               has been part of the Stawell Unit          Congratulations to all of our
                                                                               for more than 40 years, during             members and units who received
                                                                               which he has specialised in road           awards, and for your continued
                                                                               crash rescue as well as search and         dedication to VICSES and
                                                                               rescue operations. John has also           the community. n
                                                                               gained a qualification in Urban

  San Remo Unit Controller, Michael Kenny (pictured middle)

04
VICSES MEMBERS HONOURED ON AUSTRALIA DAY - VICSES celebrates pride at the Midsumma Festival - Victoria State ...
Craigieburn Unit volunteer, Tegan Denny

                                              International
                                              Women’s Day
                                              By Gabi Barkmeyer, Corporate Communications Officer, VHO

                                              International Women’s Day
                                                                                     A
                                                                                                 t VICSES we have many
                                                                                                 amazing women who
                                              takes place on 8 March each                        contribute significantly to our
                                              year, as a celebration of the          organisation and their communities. We
Bright Unit Deputy Controller, Graham Gales                                          are proud of our commitment to promoting
                                              social, cultural, economic             diversity and working toward a more
                                              and political achievements of          gender balanced workplace, with 33%
                                                                                     of our membership currently represented
                                              women across the globe.                by women across Victoria.

                                              When we think of equality, we think
                                              of how we can make our workplace
                                              more inclusive, harmonious,
Pakenham Unit volunteer, Bruce Monro
                                              generous, and a better organisation
                                              to be part of. As a member of the Male
                                              Champions of Change, I hope that my
                                              leadership helps all of us tackle the issues of bias
                                              and leads us to a more inclusive workplace. All of
                                              us should take time out to think about our roles in
                                              eradicating gender bias and celebrating the great
                                              achievements of women in all walks of life.”
                                              VICSES CEO, STEPHEN GRIFFIN

                                              From all of us at VICSES, thank you for all that you
Tallangatta Unit volunteer, Nicole Peters     do every day! n
                                                                                                                             05
VICSES MEMBERS HONOURED ON AUSTRALIA DAY - VICSES celebrates pride at the Midsumma Festival - Victoria State ...
FEATURES

            VICSES celebrates
            pride at the
            Midsumma Festival
            By Gabi Barkmeyer, Corporate Communications Officer, VHO

            This year VICSES once again participated in the annual
            Midsumma Pride March and Midsumma Carnival,
            celebrating its 25th year running!

            E
                        stablished in 1996,   VICSES is a long-time supporter      Midsumma Pride March! Our
                        the Midsumma Pride    and participant of the Pride         members marched proudly in
                        March is an annual    March, as an event that reflects     VICSES orange, waving the
            celebration of the lesbian,       the diversity within both the        rainbow flag and handing out
            gay, bisexual, transgender,       communities we serve, and our        pride-themed freebies to those
            queer and intersex community;     own organisation.                    cheering the march on.
            embracing diversity, and
            uniting thousands every year      On 19 January our members            Chris Welsh, State Headquarters
            in solidarity toward equality.    rallied together to take part in     Unit volunteer and Pride and
                                              Midsumma Carnival – a family-        Diversity Events Co-ordinator
                                              friendly event that celebrates the   at VICSES, spoke on the
                                              Midsumma Festival. The carnival      importance of our involvement
                                              provided our organisation            in this great event.
                                              with the opportunity to host a
                                              stall alongside our colleagues       “The community response this
                                              in emergency services, and           year was amazing, with tears
                                              to engage with community             coming from some members
                                              members to promote                   over the amazing level of
                                              recruitment and diversity within     support,” said Chris.
                                              our organisation. Handouts           “We are looking forward
                                              included badges, wristbands,         to participating in further
                                              and recruitment cards with QR        Midsumma events in 2021 to
                                              codes that scanned through to        once again show our diversity,
                                              our website.                         inclusivity, acceptance and
                                              Sunday 2 February was the            pride as part of VICSES.” n
                                              grand finale – the awaited

06
VICSES MEMBERS HONOURED ON AUSTRALIA DAY - VICSES celebrates pride at the Midsumma Festival - Victoria State ...
Flooding in Stratford
and surrounds
By Gabi Barkmeyer, Corporate Communications Officer, VHO

Parts of Wellington Shire were amongst the worst
affected by torrential rain and flash flooding when a
severe cold front passed across Gippsland in January.

S
         tratford, Briagolong       surrounding floodwaters.
         and surrounding areas
         received more than 100     “This amount of rain in such a
millimetres of rain in only a few   short amount of time has certainly
hours, causing flooding of roads,   caught some people by surprise,”
houses, and building damage.        said VICSES Community Resilience
                                    Co-ordinator, Jane Fontana.
Some houses were damaged by
rain entering through missing or    “It’s a really good time for people
damaged roof tiles, flood water     to be thinking about what they
entering front and backyards and    need to do to prepare themselves
an elderly person even became       and their properties for these types
isolated in her house due to        of situations.” n

Drone technology brings VICSES
and MFB together after storms

                                                            M
By Kath Jessop, Media Officer, VHO                                           FB uses the cutting-edge        Images from the drones revealed damage
                                                                             technology at a wide variety    on numerous buildings – ranging from
                                                                             of events, from bushfires       100 year-old townhouses to modern
On 22 and 23 January, VICSES volunteers                      and floods to police incidents. VICSES          apartment buildings. Home owners were
and Metropolitan Fire Brigade (MFB)                          Duty Officer David Baker was the brainchild     told to contact tradespeople and insurance
                                                             behind the idea to use drone technology         companies to lock in permanent repairs.
fire fighters teamed up in storm-affected                    to survey storm-affected homes. Within an
                                                                                                             MFB’s specially trained RPAS Pilot, Leading
Melbourne, using MFB’s Remote Piloted                        hour of raising the suggestion, volunteers
                                                                                                             Firefighter David Rylance, said that MFB
                                                             from Malvern Unit and 20 MFB firefighters
Aircraft Systems (RPAS) technology to                        were on the ground, setting up for a day of     was pleased to be able to provide this aerial
                                                                                                             intelligence to support VICSES in response
scour Glen Iris for building damage.                         Rapid Impact Assessments (RIAs).
                                                                                                             to this incident.
                                                             The technology allowed VICSES crews to
                                                             stay on the ground instead of inspecting        “Having our RPAS on scene to provide
                                                             roofs themselves, making the operation          an aerial overview increases safety
                                                             much safer and up to 90% faster. According      for firefighters and other emergency
                                                             to Malvern Unit Controller Phil Munslow, a      responders, as we can see what hazards
                                                             standard RIA set-up on a roof takes between     and situations our crews may be exposed to
                                                             30 and 45 minutes – not including the time      in advance,” said David.
                                                             it takes to actually find building damage and   Following the successful operation, Malvern
                                                             assess whether it requires an emergency         Unit members expressed their keenness to
                                                             response. During this operation, drones         work alongside MFB in the future to serve
                                                             were up and inspecting a home at each           their local communities. n
                                                             location within 3-4 minutes.

                                                                                                                                                      07
VICSES MEMBERS HONOURED ON AUSTRALIA DAY - VICSES celebrates pride at the Midsumma Festival - Victoria State ...
GENERAL
                                                                                                     New Snowmobile
                                                                                                     Operator Course

   NEWS                                                                                              By Keith Mitchell, Projects Officer –
                                                                                                     Learning and Development, VHO

                                         Celebrating
                                         the life of
                                         Des Sinnott OAM
         CELEBRATING                     By Maffra Unit, East Region
        DES SINNOT       OAM

In November, VICSES members said farewell to Maffra Unit member
Des Sinnott OAM, forming a guard of honour at his funeral service                                    The Learning and Development
held at the Boisdale Public Hall.                                                                    team has released a new
                                                                                                     Snowmobile Operator course

A
           long serving member with the          His efforts have contributed to the local flood     (National Competency PUASES015
           Maffra Unit and Boisdale Country      information guides issued by VICSES today.
           Fire Authority (CFA), Des has been                                                        Operate Over-snow Vehicle)
                                                 Des was a very astute money manager
involved in the emergency services sector for
                                                 and fund raiser. He ran a raffle just before
                                                                                                     in readiness for the next
more than 45 years.
                                                 Christmas for many years and applied for            snow season.

                                                                                                     T
Des was born and raised in Maffra, and after     many grants available to the unit, with
attending agricultural and teacher’s college,    funds being used towards the purchase of                        he course is specific to VICSES
he returned to Maffra to teach at Maffra         equipment, vehicles and a major extension                       members from units with an agreed
High School. Des was a total outdoors man,       to the LHQ.                                                     role in the use of snowmobiles in an
enjoying hunting, fishing and bushwalking,                                                           alpine environment within Victoria’s Emergency
and soon had school students hiking in the       His leadership of Maffra Unit and efforts in the
                                                                                                     Management arrangements, and is tailored to
high country to the north of Maffra.             wider community led to Des being awarded
                                                                                                     be conducted within the Falls Creek area of
                                                 a VICSES Long Service Medal (45yrs),
                                                                                                     operation.
Des joined the Maffra Civil Defence in 1971,     National Medal (First and Second Clasp),
also joining the CFA around this time. Des       and the Order of Australia in 2000 for his          Snowmobiles are typically used to supplement
became Unit Controller of the now VICSES         work in the emergency services sector. This is      Alpine Search and Rescue (ASAS) operations
Maffra Unit in 1980, and remained Controller     fitting recognition of his tireless work, and his   at Falls Creek in:
until 2008. He brought Maffra Unit to            legacy will not be forgotten.
                                                                                                     • Reconnaissance
the forefront of bush/alpine search and
rescue operations, with his professionalism      Des is survived by his wife Trish and son           • Hasty search
recognised by the Victoria Police Search and     Aaron. We acknowledge their vital input to          • Evacuation
Rescue Squad who continue to utilise and         Maffra Unit alongside Des, and thank them
                                                 for allowing us the privilege of knowing Des.       • Supporting ASAS teams with supplies
train with the Maffra Unit to this day.

Des was also heavily involved in flood           May he rest in peace. n                             During the snow season, it is common for
operations for major flooding events in                                                              VICSES volunteers to practice skills activities with
the Thompson, Macalister and Avon river                                                              similarly equipped members of Victoria Police,
                                                                     We understand that              Country Fire Authority and Ambulance Victoria.
systems since the 1970’s. He implemented
                                                                     this is a difficult time for
a flood warning telephone line for these                                                             Many thanks to North East Regional Trainer
                                                                     our members and peer
rivers which was installed in the Maffra                                                             Rob Johnstone and Falls Creek Unit Controller
                                                                     support is available to
Unit Local Headquarters (LHQ). Des also                                                              Craig Moegel, who have greatly assisted in the
                                                                     anyone who feels they
recognised the value of educating the local                                                          development and piloting of this course. Now all
                                                                     would like to have a
population in understanding flood warnings                                                           we need is snow! n
                                                                     chat. The number is
for local rivers and what impacts could occur.
                                                                     1800 899 927.

08
VICSES MEMBERS HONOURED ON AUSTRALIA DAY - VICSES celebrates pride at the Midsumma Festival - Victoria State ...
After Action Review
                         – Lake Purrumbete
By Jacob Riley, Senior Advisor Public Information and Warnings, VHO

                                                                                                                  were delayed. This may have
Camperdown and surrounding areas were impacted by a                                                               slowed down the arrival

severe thunderstorm on 1 May 2019, resulting in significant                                                       of extra support.
                                                                                                               • At similar multi-agency events,
damage to the Lake Purrumbete Caravan Park.                                                                      crews should remember to
                                                                                                                 ensure they’re sharing relevant

T
                                                                                                                 information with anyone who
             his event saw severe      (AAR) to discuss what worked        • Crews provided information
                                                                                                                 may need to know, and that
             and widespread            well and what could be improved.      directly to members of the
                                                                                                                 other agencies are doing
             damage to structures,     Some of the key highlights are        public on scene, helping
                                                                                                                 the same. This could include
including trees down, destruction      as follows:                           the caravan park owner and
                                                                                                                 people who are not on scene,
to cabins and caravans and                                                   residents to make decisions and
                                                                                                                 such as senior decision-makers,
overturned boats. First responders     What worked well?                     stay safe.
                                                                                                                 other agencies or media teams.
identified leaking gas bottles and
                                       • VICSES command and overall
downed powerlines as hazards
                                         control of the incident was
                                                                           What could                          The Lake Purrumbete Storm
upon arrival. VICSES, Victoria                                                                                 Event was a localised, severe-
Police, Country Fire Authority           largely in place.                 be improved?                        impact weather event, which
(CFA), local government and            • Crews worked well to              • Notifications to regional         saw a significant multi-agency
other agencies were involved in          ensure the safety of the            personnel and other agencies      response. While some lessons
the response.                            public, provided relief and         generally occurred in line        have been identified for all
                                         reduced the risk of further         with SOPs, however, some          agencies for future events, our
Due to the rare and significant          damage to property.                                                   members should be proud of their
                                                                             notifications within other
nature of the event, VICSES held a                                                                             efforts. Well done to all involved in
                                                                             agencies did not occur or
multi-agency After Action Review                                                                               this significant event. n

     AFL Emergency
     Services Match
     By Gabi Barkmeyer, Corporate Communications Officer, VHO

     VICSES will be participating in the upcoming
     AFL Emergency Services Match between Hawthorn
     and Collingwood at the MCG on 4 April.

     T
                he Emergency Services         This year we will again be seeking
                Match is an annual event      volunteers to get involved in this
                played in recognition         fantastic opportunity, both for on-
     of emergency services personnel          ground celebrations and as part of a
     from across the state, and includes      community engagement opportunity
     other organisations such as Victoria     before the game outside the grounds.
     Police, Country Fire Authority,          More information on this event is
     Metropolitan Fire Brigade and            coming soon, so stay tuned! n
     more alongside VICSES.

                                                                                                                                                 09
VICSES MEMBERS HONOURED ON AUSTRALIA DAY - VICSES celebrates pride at the Midsumma Festival - Victoria State ...
COMMUNITY
   ENGAGEMENT
Working as
one to build
community
resilience
By Susan Davie, Manger Community Connections, VHO

                                      agencies can continue to build
                                      community capacity.
     “Alone, we                       “We have a strong relationship
     can do so                        with the SA SES Community
                                      Resilience team. Working with Liz
     little; together,                and Oshanna, we are looking to
                                      share our community engagement
     we can do                        training for our members so that

     so much”                         they can increase their skills and
                                      confidence in engaging with
                                      the community. We will use a
     AUTHOR,
                                      blended learning approach to
     POLITICAL ACTIVIST,

                                                                            Neighbour
                                      provide training, with the goal
     AND LECTURER
                                      of creating action steps towards
     HELEN KELLER
                                      emergency preparedness with our
                                      communities,” Hannah said.
                                                                            Day 2020
O
           ne of our VICSES staff     The two agencies will continue
           members, Dr Hannah         to work closely in the community
           Macdougall, got to visit   resilience space, sharing resources   By Stephanie Makin, Senior Advisor,
our colleagues across the border at   and collateral, ideas and support,    Corporate Communications and Brand, VHO
the South Australia (SA) SES when     as well as fostering connections
she competed in the 2020 Santos       with Red Cross through the use
                                      of RediPlan and the Get Ready
                                                                            This year VICSES will once again
Tour Down Under Para Wheel
Race. Hannah met with Liz Connell     app. A big thank you to the SA        partner with the Red Cross to
and Oshanna Alexander to talk all     SES for hosting Hannah, and
things community resilience and       we look forward to our future         celebrate Neighbour Day.
engagement, and how the two           endeavours together. n

10
African Music
and Cultural
Festival
By Malvina Tsecoutanis, Community Resilience Coordinator,
Central Region

On Saturday 14 December, VICSES attended the
African Music and Cultural Festival to engage with
the African community alongside Metropolitan Fire
Brigade (MFB) and Victoria Police.

M
               embers from the     Australian community by the wider
               Greater Dandenong   Australian community. The festival
               and Northcote       also created opportunities for all
Units participated in the event    community members to better
to promote VICSES, talk to the     connect and engage with each
community about volunteering       other.
opportunities and provide a
general awareness of who we        Our members displayed a rescue
are and what we do.                vehicle at the event, which
                                   proved to be an effective tool for
The key objective of the African   engagement and a useful way to
Music and Cultural Festival is     educate the public.
to contribute to community
cohesiveness, and breakdown        The festival was a great opportunity
barriers to social and cultural    for VICSES, and we look forward to
understanding of the relatively    building our relationship with the
new and emerging African           African Community. n

N
           eighbour Day is         To help start the conversation,
           Australia’s annual      VICSES units will be supplied with
           celebration of          VICSES Neighbour Day teabags
community, encouraging us          that promote the tagline, ‘Connect
to connect with others in our      over a cup of communitea’.
neighbourhood.

This Neighbour Day 2020,
VICSES is challenging                For more information on
members to connect with their        Neighbour Day, including
neighbours over a cup of tea on,     tips and safety instructions for
or around, Neighbour Day on          engaging with neighbours,
29 March 2020.                       head to the general news
                                     section on the Hub.n

                                                                          11
MEDIA
Social media highlights from storm and flood response

      FACEBOOK                                                                    TWITTER
Reach:                 Post clicks:                                         Impressions:
15,554                 952                                                  20,561
                                                                            Media
Reactions, comments and shares:
                                                                            engagements:
179                                                                         1,410
Corryong Unit responds to the sudden                                        Total engagements:
opening of a sinkhole caused by a
thunderstorm.
                                                                            1,658                               Upper Yarra Unit responds to a large tree
                                                                                                                down on a property in Millgrove.

                                                                                                                            Impressions:

                               Reach:                   Post clicks:                                                        34,548
                               11,488                   567                                                                 Media
                                                                                                                            engagements:
                               Reactions, comments and shares:                                                              1,607
                               142                                                                                          Total engagements:

                               Nillumbik Unit respond to storm damage and                                                   2,008
                               a tricky carport collapse in Eltham.
                                                                            An Emergency Warning - Thunderstorm issued for parts of Central Victoria
                                                                            in January.

                                                                            Impressions:
                                                                            34,034
Reach:                 Post clicks:                                         Media

17,942                 1,227                                                engagements:
                                                                            1,983
Reactions, comments and shares:
                                                                            Total engagements:
459                                                                         2,711
Our volunteers responded to 559 trees down                                  Action shots capturing our Emerald, Essendon and Narre Warren Units
over a weekend in February.                                                 responding to damage after powerful storms passed through Victoria in January.

      INSTAGRAM                                                                   LINKEDIN

Impressions:                                                                Impressions:             Clicks:
1,984                                                                       2,345                    376
Reach:
                                                                            Reactions, comments and shares:
1,537                                                                       45
Comments, likes
and saves:                                                                  Corryong Unit attended a landslide that
                                  Bellarine Unit responds to a large tree
127                               down on a property.                       occurred after heavy rain fell on a fire
                                                                            affected hillside.

12
INFORMATION
   SERVICES (IS)                                                                                     Capturing

   UPDATE                                                                                            accurate records
                                                                                                     for declared
                                                                                                     operations
                                                                                                     By Ross Elford, Manager Information
                                                                                                     Security and Governance, VHO

Ensuring services                                                                                    As VICSES continues to

work for members
                                                                                                     provide invaluable assistance
                                                                                                     to other emergency service

on deployments
                                                                                                     organisations in responding
                                                                                                     to the devastating bushfires in
                                                                                                     the North East, Gippsland and
                                                                                                     Alpine regions, and with a spate
You have heard me say many times that working at                                                     of recent storm-related events
                                                                                                     thrown into the mix, you could
VICSES is something that I am very proud of. I say it
                                                                                                     be forgiven for thinking good
once again, and will continue to do so.                                                              record keeping is probably the
                                                                                                     last thing anyone has time to

T
            he support for fire   connectivity and capacity in     out if there is anything else     think about.
            operations has        those working environments.      we can support, especially if
            been incredible –                                      we are making a trip to a site.
I and my team feel privileged     Collaborating with the Moe                                         The recent announcement, however, that
to be able to support in any      Office for the Traralgon ICC,    So if you’re in need of           the Inspector General for Emergency
way we can.                       we implemented what we           support across a few areas,       Management (IGEM) will lead an inquiry into
                                  now call the ‘ICT Kit’, which    feel free to let us know in IS    Victoria’s preparedness for and response
And, we have been learning        is also being trialled now in    when you put a request in –       to the bushfires has highlighted the need
a lot from you all.               Bairnsdale and Benalla. So       we’ll be here to assist you.      to capture a full and accurate record of our
                                  far the feedback has been                                          actions and decisions when in a Declared
One of the more interesting       promising, and if it goes well                                     Operation. This shouldn’t be an afterthought
things we have been               we will collaborate with the                                       but something that is an integrated aspect of
learning and getting a            State Operations team to fine                                      responding to an emergency event. In fact,
better appreciation of is         tune and standardise it.                                           as a recent news item on the Hub detailed,
some of the constraints                                                                              there is a number of existing VICSES and EMV
when operating from a             A lot of work is also going                                        protocols in place to ensure that this is so. It’s
Regional Control Centre           on in the background to                                            vitally important that all members involved in
(RCC) or Incident Control         support you all – making                                           a Declared Operation are aware of these and
Centre (ICC) managed by           sure that services are                                             adhere to them.
other agencies.                   working well, and keeping
                                  an extra special eye on                                            Simply put, having records available to
In fact, Tom Wright (our          any requests that come in                                          evidence our actions and decisions will
Field Information and             which are directly related                                         ensure that VICSES is in the best position
Communications Officer)           to operations and ensuring       Silvia Silverii                   possible to improve how we prepare for
and the team used the             that they are attended to.       Chief Information Officer,        and responds to Declared Operations and,
information they were             Wherever possible we have        VICSES                            in turn, better protect the communities
learning to come up with          been calling people, not just                                      we serve. n
a solution to improve             about IS matters, but to find

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