Vendor Guidelines for Export to Woolworths Ltd - April 2012 V 6.0
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Vendor Guidelines for Export to Woolworths Ltd April 2012 V 6.0 1
Table of Contents Page Title Page 1 Table of Contents 2 1 Woolworths Brand and Warehouse Information 1.1 Woolworths Brand Structure 3 1.2 Warehouse information 4 2 Contacts 2.1 Woolworths International Logistics 5 2.2 Booking and Consolidation Agents 5 3 CFS Locations 6 4 Process Flow (Timing and Requirements) 7 5 Container Handling and Loading 8 6 Payment Process 6.1 Payment Request Instructions 10 6.2 Changes to Account Details 11 6.3 Contact Details 11 7 Documents 12 7.1 Annual Packing Declaration Template (AU) 14 7.2 Annual Packing Declaration Template (NZ) 15 7.3 Lot/Batch Code List Template 16 8 Supplementary Documents 17 8.1 System Instructions Attachment 8.2 Cost Structure Attachment 8.3 Booking and Consolidation Agent Contacts Attachment 8.4 Vendor Booking Form Attachment 8.5 Consolidation Pallet Label Attachment 9 Glossary 18 2
1. Woolworths Brand and Warehouse information 1.1 Woolworths Brand Structure Woolworths Limited Type of Merchandise Location Brand Food Stuffs (Produce, Woolworths Perishables, Grocery), Australia General Merchandise Department Store, mostly BIG W Australia General Merchandise Dick Smith Electronics and Australia and New Electronic Goods Powerhouse Zealand BWS (Beer, Wine Spirits) Liquor Australia Dan Murphys Liquor Australia Woolworths Liquor Liquor Australia Food Stuffs (Produce, Countdown Perishables, Grocery), New Zealand General Merchandise, Liquor Food Stuffs (Produce, Fresh Choice Perishables, Grocery), New Zealand General Merchandise, Liquor Food Stuffs (Produce, Super Value Perishables, Grocery), New Zealand General Merchandise, Liquor Hardware Masters General Merchandise, Home Australia Improvement Hardware Danks General Merchandise, Home Australia Improvement Cellar Masters Liquor Australia 3
1.2 Woolworths Warehouse information DC Port Identification State Division Code Number AUSTRALIA 290 Queensland (QLD) AUBNE BIG W 590 South Australia (SA) AUPAE BIG W 190 New South Wales (NSW) AUSYD BIG W 1944 1979 1953 1954 Woolworths Supermarkets and New South Wales (NSW) AUSYD 1903 Liquor 1933 1911 1998 2993 2989 Woolworths Supermarkets and Queensland (QLD) AUBNE 2903 Liquor 2990 3908 3933 3902 3911 Woolworths Supermarkets and 3979 Victoria (VIC) AUMEL Liquor 3981 3985 3920 3998 4933 Woolworths Supermarkets and Western Australia (WA) AUFRE 4938 Liquor 5904 5910 Woolworths Supermarkets and South Australia (SA) AUPAE 5911 Liquor 5913 7760 Victoria (VIC) AUMEL Masters – Hardware Division 128 New South Wales (NSW) AUSYD Dick Smith Electronics 200 210 Western Australia (WA) AUFRE Dick Smith Electronics MELBR Victoria (VIC) AUMEL Danks MELSD Victoria (VIC) AUMEL Danks SYDGR New South Wales (NSW) AUSYD Danks SYDHU New South Wales (NSW) AUSYD Danks PTHWE Western Australia (WA) AUFRE Danks 5814 Adelaide AUPAE Cellar Masters NEW ZEALAND 9700 Progressive Enterprises - 9727 Auckland NZAKL Supermarkets 9722 9797 Progressive Enterprises - 9795 Christchurch NZCHC Supermarkets 9731 9745 Progressive Enterprises - Wellington NZWLG 9747 Supermarkets 605 Auckland NZAKL Dick Smith Electronics 4
2. Contacts 2.1 Woolworths International Logistics General Logistics Queries: internationaloperations@woolworths.com.au Name Title Phone E-mail Woolworths Supermarkets, BIG W Australia & Masters International Operations Paul Cassar pcassar@woolworths.com.au Manager 61 2 8885 3754 Team Leader Operations - North East Asia, Africa, anwilson@woolworths.com.au Angela Wilson 61 2 8885 2941 Americas, Oceania Monday - Thursday Operations Assistant Hayley Snowdon - Europe, South East Asia, 61 2 8885 4100 internationaloperations@woolworths.com.au Africa, Americas, Oceania Customer Service Analyst Patricia Barbe 61 2 8885 3411 internationaloperations@woolworths.com.au - Freight Advisor Maria Ebonia Overseas Consolidator 61 2 8885 2955 internationaloperations@woolworths.com.au Shipping/Claims Julie Zhu Coordinator 61 2 8885 2948 internationaloperations@woolworths.com.au - North East Asia Dick Smith Electronics Roshan Perera Shipping Supervisor 61 2 9642 9295 rperera@dse.com.au Paul Thunyin Inventory Controller 61 2 9642 9268 pthunyin@dse.com.au Progressive Enterprises (NZ) Shipping & Logistics mark.baice@progressive.co.nz Mark Baice 64 9275 2883 Coordinator Danks 61 3 9264 5077 bharrison@danks.com.au Brian Harrison National Inventory Planner 61 3 9264 5154 mtimms@danks.com.au Meaghan Timms National Inventory Planner 2.2 Booking and Consolidation Agents North East Asia Cargo Services China & Hong Kong Cargo Services Japan Cargo Services Korea Cargo Services Taiwan Rest of World Kuehne + Nagel Europe & United Kingdom Kuehne + Nagel Africa Kuehne + Nagel The Americas Kuehne + Nagel Middle East Kuehne + Nagel Oceania South East Asia (Thailand, India, Bangladesh, Pakistan, Sri Lanka, Philippines, Kuehne + Nagel Malaysia, Singapore, Indonesia) Note: Refer to Supplementary document for contact details of the Booking and Consolidation Agents. 5
3. CFS Locations North East Asia – Cargo Services Port Location Hong Kong Cargo Services Far East Room 13018E, 13/F ATL Logistics Centre B / Berth 3 Kwai Chung Container Terminals Kwai Chung NT Hong Kong Shenzhen Cargo Services (China) Limited (Chiwan/Shekou/Yantian) 25/F Anlian Plaza No 4018 Jintian Road Futian District Shenzhen 518026 China Shanghai Cargo Services (China) Limited 13/F, 15A/B Gangtai Plaza 700 East Yan’an Road Shanghai 200001 China Guangzhou Cargo Services (China) Limited Room 1508-1510 Bank of America Plaza 555 Renmin Road Central Guangzhou 510145 China Ningbo Cargo Services (China) Limited Room 11-1/11-4 Yin Yi Times Square # 8 Leng Jing Street Haishu District Ningbo 315000 China Qingdao Cargo Services (China) Limited C-406 Fullhope Plaza 12 Hong Kong Zhong Road Qingdao 266071 China Xiamen Cargo Services (China) Limited Floor 11 Haitian Logistics Centre No 1 Haitian Road Xiamen 631006 China South East Asia – Kuehne + Nagel Port Location Singapore Port of Singapore Authority Keppel Distripark BLK 515 #02-113 Kampong Bahru Road Singapore 099451 Bangkok Eastern Sea Laem chabang Termianal Co Ltd Module 2, 33/4 Chaokhun Thaharn Rd Sub-District Klong Sam, Lat Krabang District Bangkok 10520 Europe – Kuehne + Nagel Port Location Naples SLI Srl Via Nuova delle Brecce 150 – 80147 Naples Australia – Kuehne + Nagel Port Location Sydney Unit 4, 149-163 Mitchell Rd Alexandria NSW 2015 Melbourne 12-15 Western Avenue Tullamarine VIC 3043 Brisbane 113 Buchanan Road Banyo Qld 6
4. Process Flow (Timing and Requirements) Maintaining the process timing and requirements ensure Key Performance Indicators (KPI’s) are met, the importance of these is: Achievement of KPI’s enables us to ensure a high level of service to our customers by delivering on time in full Adherence to KPI’s supports the Buyers overseas purchasing decisions KPI’s assist with management of inventory Reporting through Order Management System will provide visibility on vendor performance to Buyers Our goal is to support a mutually successful business relationship Listed below are the various processes to be performed to enable exporting of stock to Woolworths within requirements. Process Description Timeframe / KPI Owner Detail Purchase Order Woolworths Order is placed via e-mail, enough time is allowed for Placed manufacturer lead time and expected Vendor Delivery Date (Ship Date) is specified. Purchase Order Within 7 days of Vendor Confirm order on line through KN Login (refer to Confirmed order receipt supplementary instructions 9.1). Confirmation of Vendor Delivery Date (Ship Date), Quantity, VP, Port of Loading, Currency, Unit Price. NOTE: BIG W and Danks suppliers must also confirm with a pro-forma invoice or sales confirmation provided to Buyers. Vendor Follow Up No later than 21 Vendor Confirm production is on time to meet ship date specified days from ship date (VFU) on order. on order Booking No later than 14 Vendor Arrange booking with Woolworth’s nominated booking days from ship date agent in advance of ship date on order by completing the on order Booking Form. Booking information must include Purchase Order Number, Product Number, Number of Cartons, Total CBM per order, Total Weight per order. Unit of Measure on booking form must Match original Purchase order. Eg: Order received for 1000 Cartons, booking must also be in Cartons. If shipping ex Australia you must provide a copy of the Invoice to accompany the Booking Form Booking Release Within 2 days from Booking Booking is to be released by agent in line with request of booking Agent Woolworth’s instructions. Shipment Delivery on Prior to ship date Vendor On time delivery is achieved when stock is delivered to Time on order in line with port for FCL or to CFS for LCL within the shipment delivery date window. Note: For EXW shipments – sufficient time needs provided at time of to be allowed for container pickup and transit to the port of booking loading Provide Documents FCL = Day of Vendor Documents include: vessel departure, Invoice (Factory or Agent) LCL = Date of Packing List (With container details) delivery into Quarantine Packing Declaration for FCL’s unless Consolidation Annual declaration previously provided facility Lot Code information (as required) Certificate of Origin (as required) Fumigation Certificate + Plastic wrap declaration to certify goods fumigated prior to plastic wrapping (as required) Health / Manufacturing Certificates (as required) Fumigated Goods Goods to be Booking To comply with AQIS requirements shipped within 21 Agent Days of fumigation 7
5. Container Handling and Loading All Factory Loaded (FCL) containers must adhere to the following guidelines: All containers must be checked for acceptable quality standards. Quality standards include checking containers for: Damage to, or dirt on, the floor of the container Any disfigurations of the container Leakage or holes, by closing the doors of the container to ensure absence of light Container weight rating on the compliance plate must meet the load requirements Any goods damaged as a result of loading a damaged or dirty container will be the responsibility of the Supplier Containers must be loaded in accordance with the following requirements: In product groups segregated by product types (separate by lot code/batch if different within same product type) The Supplier must not separate cartons of the same product when loading Chilled and Frozen products FCL/LCL with different Use By Dates (UBD), should have UBDs clearly separated whilst loading. The container paperwork should also reference the different dates and the load sheet indicate where the different UBDs are loaded in the container. The Supplier must load heavy cargo at the bottom and light or fragile cargo loaded on top in the container Where full container utilisation is not possible (less than 93%), the Supplier must load cartons evenly between the front and the rear of the container. Empty space between cartons and container doors should not exceed 6 inches One carton of each item reference/keycode/CAT No. (“SKU”) must be positioned at the door end of the container to prevent delays with inspection at Delivery Address The Supplier must load the Containers in a secure and safe manner to prevent goods from shifting on route: Hand loaded stock must be brick stacked by the Supplier in an offset interlocking pattern to ensure load stability A lashing net is mandatory for all configurations. The Supplier must fix at the door end of the container to ensure cargo does not collapse when opening doors of the container at the Delivery Address The Supplier must not pack any with wooden or bark packaging and should not have any debris or packing materials left inside the container The Supplier must use additional bracing for loads (eg. Wine, cans) where movement is likely, using cushioning air bags to secure loads by filling voids. Containers must be loaded within the maximum weights listed in the table below. This includes stock and packing materials. Container Max type Cube Max weight (Stock + Packing Materials) Kgs Max Weight (including container) Kgs 20GP 30 23,000 25,000 20RF 26 22,000 25,000 40GP 60 21,000 25,000 40RF 63 20,600 25,000 40HC 70 20,800 25,000 8
For all consolidated cargo, Less than Container Load (LCL) containers, the following guidelines need to be followed: Pallets must be delivered to the consolidation hub with a Pallet label (attachment 9.5) attached to all four sides of the pallet. For both FCL/LCL Cargo: Individual cartons not to exceed 16kgs unless prior approval granted by the Business manager and International Logistics Cartons must NOT contain metal clamps, staples, buckles on the strapping around outer cartons unless prior approval granted by Business Manager and Intl’ logistics Timber pallets used need to be ISPM15 certified or have a fumigation certificate 9
6. Payments Process 6.1 Payment Request Instructions Payments will be processed upon submission of documents as per following table. No separate request for payment needs to be submitted: Division Attention Method Contact Woolworths Supermarkets, Liquor Att: International Email Only shanghaiops@woolworths.com.au and BIG W Australia, Payment Masters/Shellbelt, Danks (Prepaid Freight vendors only) *Woolworths Supermarkets, Consolidation Agent Email Kuehne & Nagel (Non-NEA Origin) Liquor and BIG W Australia, or Masters/Shellbelt, Danks Cargo Services (NEA) (FOB/EXW vendors only) Dick Smith Australia Att: Roshan Perera and E-mail or Fax + 61 2 9642 9384 Paul Thunyin rperera@dse.com.au pthunyin@dse.com.au Progressive Enterprises New Att: International E-mail Only shanghaiops@woolworths.com.au Zealand Payment Dick Smith New Zealand Att: Geoff Salter E-mail Geoff.salter@dse.co.nz Documentation needs to be sent to the consolidating agents latest 48 hours from vessel departure. The documentation will be used for customs clearance purposes as well as for the processing of payments. The commercial invoice & packing list need to be submitted to the consolidation agents. The consolidation agent will issue an FCR upon receipt of these documents, and send all documents to Woolworths for customs clearance purposes and processing of payments. The invoice payee should identify the party to be paid For shipments out of North East Asia (NEA) – China, Taiwan, Hong Kong, Japan, Korea Please ensure all vendor documentation is sent directly to the following email address for shipments out of China and HK within 48 hours from vessel departure: woolworthsdocument@cargofe.com Cargo Services will compile all documents and send to Woolworths accordingly. For shipments NOT out of NEA (Rest of the world) Please send all documentation to KN within 48 hours from vessel departure, the contact for each origin port is on the below attached contact list. KN will collate and send all relevant documentation to Woolworths directly. For Payments and Clearance purposes, the following information must be provided: 1. Commercial invoice for each destination Port. 2. Packing list for each destination Port. The following information to be included in above documents or supplied on additional paperwork. 1. Invoice currency, (eg $US) 2. Delivery terms, (eg FOB) 3. Order number / BOI number 4. Woolworths Product item reference/keycode/CAT number as shown on the order 5. Container Number – Breakdown of order in container number (if multiple container) 6. Outer cartons shipped (number of ctns) 7. Number of order multiples (inner cartons) per outer if applicable 8. Number of units per order multiple (inner carton) 9. Number of units per vendor pack (outer carton) if no inners used. 10. Total gross weight 11. Cubic volume of vendor pack (outer carton) for each item reference/keycode/CAT number 12. Total unit quantity supplied and unit cost 10
6.2 Changes to Account Details Any changes to bank accounts or contact details must be notified to the Buyer directly to amend the set up that facilitates payment at least 2 weeks prior to payment request. Note that remittance will be sent to the contact listed on the payment set up template completed when business is started. Any changes to this contact must also be notified to the Buyer. 6.3 Contact Details To follow up an outstanding payment contact the following: Division Attention Method Contact Woolworths Supermarkets, Liquor TPC Help Desk E-mail tpc@woolworths.com.au and BIG W Australia, Masters Dick Smith Australia Roshan Perera E-mail rperera@dse.com.au Progressive Enterprises New Accounts Payable E-mail tpc@woolworths.com.au Zealand Dick Smith New Zealand Accounts Payable E-mail accounts@dse.co.nz Danks IMPORTS E-mail DanksImports@danks.com.au Note: Failure to provide updated banking details or meet the minimum information requirements will result in failure or delays on payment processing. 11
7. Documents To clear containers and allow import into Australia and New Zealand, certain documents are required. Below listed are the various types of documents and the relevant KPI’s. It is important that all documents are linked to a Container number and Woolworths Purchase order number. All documents must be on Vendor’s letterhead with address, contact details, signed and dated. Document Type Explanation KPI Annual Packing Packing and Quarantine Declarations are required to verify the packing Complete before Declaration (Australia) materials used in full container loads (FCL). first shipment and and Quarantine Woolworths Limited preferred requirements is for an Annual Declaration to then every 12 Declaration (New be completed by every Vendor responsible for loading a container. Original months. Zealand) and Signed copies of the Declaration on Vendor’s letterhead is to be (Originals required) provided in advance of first container loading and then every 12 months thereafter to allow registration with Quarantine. Once registered, no further individual Packing or Quarantine Declarations are required for the 12 month validity. Refer to Template 7.1 for Australia and 7.2 for New Zealand Standard Documents Standard Documents are required for every individual shipment. FCL = Day of (Originals not required) Documents required are as follows: vessel departure, - Bill of Lading and FCR (Forwarders Cargo Receipt) LCL = Date of - Invoice (company name on invoice MUST match original purchase order) delivery into - Packing List Consolidation - Lot Code list (for grocery products), refer to template 7.3 facility - Manufacturing Declarations (as required) Government and Government and Official Certificates from origin of manufacture are often + 2 days of ETD Official Certificates required by Quarantine. These documents include: (Originals not required) - Veterinary Certificates to meet permit conditions (as required) - Fumigation Certificates Government Certain Government Certificates issued at origin need to be forwarded to + 7 days of ETD Certificates Woolworths Ltd as Original Documents. These documents include: (Originals required) - Phytosanitary Certificates and Health Certificates. - Annual Packing Declarations Documents are to be distributed as follows: Document Type Distribute to Annual Packing For Australia, post to: For New Zealand, post to: Declaration Att Customs Team, International Logistics Att Kuehne + Nagel Customs on behalf of 3 City View Road Woolworths New Zealand (PEL or DSE NZ) Pennant Hills NSW 2120 30 Aintree Avenue Mangere, New Zealand Standard Documents Overseas Vendors: Australian Agents: (Originals not required) Cargo Services - North East Asia Origins Give to K&N Australia. woolworthsdocument@cargofe.com julianne.chen@kuehne-nagel.com Kuehne + Nagel Origin Office – All other Origins – refer to attached contact list Government and Overseas Vendors Australian Agents: Official Certificates Cargo Services - North East Asia Origins Give to K&N Australia. (Originals not required) woolworthsdocument@cargofe.com julianne.chen@kuehne-nagel.com Kuehne + Nagel Origin Office – All other Origins – refer to attached contact list Government For Australia, post to: For New Zealand, post to: Certificates Att Customs Team, International Logistics Att Kuehne + Nagel Customs on behalf of (Originals required) 3 City View Road Woolworths New Zealand (PEL or DSE NZ) Pennant Hills NSW 2120 30 Aintree Avenue Australia Mangere, New Zealand 12
Consignee and Notify Party Details Destination Country Business Unit Consignee Notify Party Woolworths International Woolworths International Supermarkets Logistics Logistics Australia and Liquor 3 City View Road, Pennant 3 City View Road, Pennant Hills, NSW 2120, Australia Hills, NSW 2120, Australia Dick Smith Electronics Pty Ltd Dick Smith Electronics Pty a Division of Woolworths Ltd a Division of Woolworths Dick Smith Australia International Logistics International Logistics Electronics 3 City View Road, Pennant 2 Davidson Street, Chullora, Hills, NSW 2120, Australia NSW 2190 BigW a Division of BigW a Division of Woolworths International Woolworths International Australia Big W Logistics Logistics 3 City View Road, Pennant 3 City View Road, Pennant Hills, NSW 2120, Australia Hills, NSW 2120, Australia Masters a Division of Masters a Division of Woolworths International Woolworths International Australia Masters Logistics Logistics 3 City View Road, Pennant 3 City View Road, Pennant Hills, NSW 2120, Australia Hills, NSW 2120, Australia Progressive Enterprises a Progressive Enterprises a Division of Woolworths Division of Woolworths Progressive New Zealand Australia Australia (PEL) 80, Favona Road, Mangare, 80, Favona Road, Mangare, Auckland, NZ Auckland, NZ Dick Smith Electronics (NZ) Dick Smith Electronics (NZ) LTD DSE a Division of LTD DSE a Division of Dick Smith New Zealand Woolworths International Woolworths International Electronics 17, Mayo Rd, Wirl, Manukau, 17, Mayo Rd, Wirl, Manukau, Auckland Auckland Danks – Division of Danks a Division of Woolworths International Woolworths International Australia Danks Logistics Logistics 3 City View Road, Pennant 3 City View Road, Pennant Hills, NSW 2120, Australia Hills, NSW 2120, Australia 13
7.1 Annual Packing Declaration Template (Australia) Notes: (These notes NOT to appear on the declaration) Boxes to be marked with an X in the appropriate place Must be on a single page. Reduce font or trim as necessary If Timber packaging is answered NO, ISPM15 and Bark statement MUST be marked N/A Company Letterhead (MUST be issued by the packer or supplier of the goods, and MUST include the company’s name AND address) FCL LCL ANNUAL PACKING DECLARATION [Boxes to be marked in the appropriate place] Exporter’s Name: (This information combined with the importer’s name may be used as consignment link) Importer’s Name: PROHIBITED PACKAGING MATERIAL STATEMENT (Prohibited packaging material such as straw, bamboo, peat, hay, chaff, used fruit & vegetable cartons) Have prohibited packaging materials or bamboo products been used as packaging Q1 or dunnage in the consignment covered by this document? A1 YES NO TIMBER PACKAGING/DUNNAGE STATEMENT (Timber packaging/dunnage includes: crates, cases, pallets, skids, and any other timber used as a shipping aid.) Q2a Has timber packaging/dunnage been used in consignments covered by this document? A2a YES NO ISPM 15 STATEMENT All timber packaging/dunnage used in the consignment has been treated and marked in Q2b compliance with ISPM15 A2b YES NO N/A BARK STATEMENT (Bark is the external natural layer covering trees and branches. This statement is only required if timber/packaging dunnage is declared using the timber or ISPM 15 statements. A bark statement is required for all timber packaging/dunnage including ISPM 15 compliant packaging/dunnage.) Q3 Is all timber packaging/dunnage used in this consignment free from bark? A3 YES NO N/A CONTAINER CLEANLINESS STATEMENT (for FCL/X consignments only - statement to be removed from document when not relevant) The container(s) covered by this document has/have been cleaned and is/are free from material of animal and/or plant origin and soil. Signed: ............................................................ Printed name:.............................................. (Company Representative) Date of Issue:……………………………. (DD/MM/YYYY) 14
7.2 Annual Quarantine Declaration Template (New Zealand) 15
7.3 Lot/ Code List Template Batch (Australia and New Zealand) A “LOT/BATCH NUMBER” is defined as: 1. A unique number stamped, embossed or printed onto a product indicating an individual production run typically in a 24 hour period at a particular processing or packing plant 2. It may any of the following and used as a lot code list: A number created by the manufacturer (e.g. WTHN-04324-A20) A date stamp to indicate either production date/time A best before or use by date SUPPLIER LETTERHEAD DATE: LOT CODE LIST FOR INVOICE NUMBER 12345 CONTAINER LOT NUMBER CTNS PACKS/CANS MWCU1234567 Frozen peas 1kg W3331G2 648 7776 Frozen peas 1kg W3332I2 540 6480 Frozen peas 2kg W3331I2 432 5184 1620 19440 CONTAINER OOLU23456787 Frozen peas 1kg W3332G2 504 6048 Frozen peas 1kg W3333I2 432 5184 Frozen peas 1kg W3332I2 504 6048 Frozen peas 1kg W3335I2 180 2160 1620 19440 ************************************************************************* LOT CODE LIST INVOICE 7654321 Container TRIU7890123 Canned corn kernels 400gm packed 08/3/2004 972 11664 400gm packed 12/3/2004 72 864 825gm packed 12/3/2004 432 5184 825gm packed 13/3/2004 72 864 180gm packed 12/3/2004 72 864 1620 19440 ************************************************************************* LOT CODE LIST INVOICE 345678 Container GESU9054912 HB tuna in brine Best before 18/5/2006 1620 19440 425gm HTHN-04234-A1-P 1620 19440 16
8. Supplementary Documents 8.1 Systems Instructions 8.2 Cost Structure 8.3 Booking and Consolidation Agent Contacts 8.4 Vendor Booking Form 8.5 Consolidation Pallet Label 17
9. Glossary Term Definition WOW Woolworths DSE Dick Smith Electronics AUSYD Sydney AUMEL Melbourne AUBNE Brisbane AUFRE Fremantle AUPAE Adelaide NZAKL Auckland NZCHC Christchurch NZWLG Wellington NZLYT Lyttelton AU Australia NZ New Zealand PO Purchase Order FCL Full Container Load LCL Less than Container Load CFS Container Freight Station SKU Stock Keeping Unit Ref No. Reference Number – terminology for SKU Keycode Keycode – terminology for SKU CAT No. Catalogue Number – terminology for SKU B/L Bill of Lading KPI Key Performance Indicator K+N Kuehne + Nagel CSFEL Cargo Services Far East Limited ETD Estimated Time of Departure ETA Estimated Time of Arrival TEU Twenty foot Equivalent Unit CBM Cubic Meters PCS Pieces CTN Cartons VP/OP Vendor Pack / Outer Pack (Outer carton) OM Order Multiple (Inner) NE Asia North East Asia SE Asia South East Asia FOB Free On Board EXW Ex Works (ex Factory/Cellar) GM General Merchandise PL Private Label 18
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