Reach new heights Media Kit 2020
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Reach new heights We’re champions of better in everything we do. Our dedicated team will work with you to bring your brand to life and present new opportunities to our audience that surprise and delight. Through our engaging channels online, in-lounge and in-flight we create a seamless experience in the customer journey. We believe heart-felt, genuine connections are what set us apart. The guest experience is fundamental in all we do, and this means that as our advertiser and brand partners you can reach new heights and connect with our valued guests at a time when their engagement is at its highest – when they are relaxed and open to messaging. 3.5+ 24+ 3000+ Over 9 Over million 7 85.8% million million flights throughout Australia million monthly brand interactions through Reliable and Trusted On Time lounge guest guests carried Velocity Virgin Australia Performance and the world visits annually annually each week members Adspace *BITRE Jan 2019 2 Virgin Australia Adspace Media Kit
Award winning How we stand out from the rest Best Cabin Crew in the World, 2019 AirlineRatings 2018 Program of the Year, 2018 Velocity Frequent Flyer, Ranked #5 Airline in the World, 2019 AirlineRatings 2018 Best Elite Program, 2018 Velocity Frequent Flyer, Enjoy all-inclusive 2018 Best Customer Service, 2018 Velocity Frequent Flyer, fares 2018 Best Redemption Ability, 2018 Velocity Frequent Flyer The Freddie Awards Enjoy up to 40% extra leg room with Economy X Food and beverages on all flights In-flight entertainment and WiFi* *In-flight entertainment not available on ATR aircraft and Alliance operated flights. *WiFi rolling out across the Virgin Australia fleet. 3 Virgin Australia Adspace Media Kit
Guests As one of the largest airlines in the Asia-Pacific region, we’re in the enviable position of carrying more than 24,000,000 guests each year, providing advertisers the opportunity to reach our uniquely engaged guests through multiple touch points of their journey with us. 4 Virgin Australia Adspace Media Kit
Leisure guest profile Age Gender Income Household Status 13% 39% 28% 18-29 yrs 60+ yrs 26% 26% 21% 20% 13% 14% 13% 12% 30-39 yrs 11% 9% 7% 4% 22% 50-59 yrs 16% 40-49 yrs 38% 62% Male Female $0- $29,999 $30,000- $49,999 $50,000- $79,999 $80,000- $119,999 $120,000 and over Older couple/ single Young couple, no kids Household Household with adult with school- kids Young, single, Household with pre- aged kids living alone school kids Group flatting Business guest profile Age Gender Income Household Status 9% 18-29 yrs 24% 50% 25% 11% 30-39 yrs 21% 60+ yrs 29% 15% 14% 13% 3% 4% 9% 7% 3% 26% 50-59 yrs 30% 40-49 yrs Male 32% Female $0- $29,999 $30,000- $49,999 $50,000- $79,999 $80,000- $119,999 $120,000 and over Older couple/ single Young couple, no kids Household Household with adult with school- kids Young, single, Household with pre- aged kids living alone school kids Group flatting All guests Internet Use Magazine Use Download/Stream Activity Devices Used To Access The Internet TV Shows Smart phone Music Tablet Heavy Heavy Movies Computer Medium Medium Video Internet-enabled TV Light Light E book Gaming console 5 Virgin Australia Adspace Media Kit
The connected journey 2-14 hrs average flight Our media channels play a very special role in the guest experience. time (domestic & Our dedicated team work hard to present new opportunities to our audience that international) surprise and delight, through various channels. Our dynamic content is entertaining, relevant and most of all enjoyable, further enhancing the overall Virgin Australia experience. We believe this careful consideration is what sets us apart. The guest experience is fundamental to all we do, and as our advertising and brand partners this means that you too can reach and connect with our valued guests. 59% of Virgin Australia guests are leisure travellers 65 mins average time at terminal (prior to boarding) 6 Virgin Australia Adspace Media Kit
Media that adds to the guest experience Inspired planning 1. Pre-flight 2. In-flight 3. & booking • Lounge digital screens • In-flight entertainment • Flight itineraries • Lounge exit decal • In-flight WiFi • Happy Hour • Lounge magazine • Virgin Australia magazine • virginaustralia.com placement • Coming soon: Virgin • travel.virginaustralia.com • Lounge pole wraps Australia’s online retail shopping portal • V-mail eDM • Lounge activation zone • Lounge tent cards • Boarding passes 7 Virgin Australia Adspace Media Kit
INSPIRED PLANNING & BOOKING 1. Virgin Australia operates over 3000+ flights per week including domestic, short haul and long-haul international. Giving your brand a connected audience will give Australia ranks 1st you the time and space to create the depth of connection you need throughout the customer journey globally for visitor spend per trip. 50% of all Virgin Redwood, Rotorua, New Zealand Australia guests book through our website. 8 Virgin Australia Adspace Media Kit
PLANNING BOOKING virginaustralia.com travel.virginaustralia.com V-Mail eDM Happy Hour Flight Itineraries Over four million visitors Inspiration hub for our Communicate directly Happy Hour is an Target consumers during visit our homepage each guests. Contextually with those who want to exclusive sale every the print stage of their month to find the best integrate your brand be the first to know about Thursday 4pm-11pm with planning, booking and solution for their next through content or leader our best flight specials, the best offers on flights, guest travel experience. journey whether that be board placements. Happy Hour sales alerts, holidays and much more. business or leisure. holiday packages and Can’t wait? Check out our partner deals. latest best fares. Digital Ratecard and Deadlines ASSET AUDIENCE FORMAT RATECARD BOOKING DEADLINE: min. 1 week prior to go live date Flight Itinerary 300,000 ave imps / month 728 x 90px Leaderboard $120 CPM Happy Hour (On sale) 470,000 ave views / month 300 x 250px MREC $5,000 per placement/week MATERIAL DEADLINE: 1 week prior to go live date Happy Hour (Off sale) 300,000 ave imps / month 300 x 250px MREC $45 CPM Virgin Australia Homepage 2,500,000 ave imps / month 728 x 90px Leaderboard $45 CPM Virgin Australia Travel Page 195,000 ave imps / month 728 x 90px Leaderboard $45 CPM V-Mail - Specials 1,500,000 subscribers 300 x 250px MREC $10,000 per send All rates are exclusive of GST 9 Virgin Australia Adspace Media Kit
PRE-FLIGHT We’ve raised the bar. 2. Whether waking up with a cup of freshly made barista coffee or relaxing with a glass of wine, Virgin Australia Lounges aim to make flying a pleasure. 75 mins 3.5+ average time spent in the Virgin Australia Lounge million Lounge guest visits annually 10 Virgin Australia Adspace Media Kit
Domestic lounge guest profile Age Gender Income Household Status 17% 7% 60+ yrs 18-29 yrs 55% 22% 19% 16% 16% 25% 22% 12% 9% 26% 30-39 yrs 50-59 yrs 3% 4% 5% 5% 28% 70% 30% Male Female $0- $29,999 $30,000- $49,999 $50,000- $79,999 $80,000- $119,999 $120,000 and over Visiting friends or family Business To visit client, suppliers To meet Conference with collegues convention Fly in fly out business Other 40-49 yrs
Pre-flight opportunities Reach Melbourne Reach 282,459 Activation 306,866 guests each room 82,196 guests each month. guests month. Lounge digital screens Activation zones Sampling Tent cards A total of 32 screens across eight Premium locations with Perfect for new product launches or Strategically positioned throughout lounges, your 15” or 30” TVC will be on opportunities for sampling, product seasonal celebrations with premium our lounges. Exclusive to one loop once every three minutes and is a demonstrations and immersive countertop locations. advertiser each month. great way to reach our guests during brand experiences. Four-week minimum opportunity, Reach 306,866 guests each month. their lounge visit where dwell times Monthly average lounge guests: reach all guests across our five Four-week minimum opportunity. average 75 minutes! lounges, or geo-target by lounge • Sydney 76,292 guests Lounge guests per month: Reach 282,459 guests each month. Monthly average lounge guests: • Melbourne 82,196 guests • Sydney 76,292 guests Lounge guests per month: • Sydney 76,292 guests • Brisbane 61,790 guests • Melbourne 82,196 guests • Sydney 76,292 guests (11 screens) • Melbourne 82,196 guests • Perth 23,786 guests • Brisbane 61,790 guests • Melbourne 82,196 guests (6 screens) • Brisbane 61,790 guests • Canberra 11,248 guests • Adelaide 19,696 guests • Brisbane 61,790 guests (4 screens) • Perth 23,786 guests Melbourne Activation room • Perth 23,786 guests • Canberra 11,248 guests (3 screens) 82,196 guests • Canberra 11,248 guests • Canberra 11,248 guests • Perth 23,786 guests (2 screens) • Cairns 5,599 guests • Cairns 5,599 guests (2 screens) • Mackay 4,711 guests • Gold Coast 18,061 guests (2 screens) • Gold Coast 18,061 guests • Darwin 3,487 guests (2 screens) • Darwin 3,487 guests 12 Virgin Australia Adspace Media Kit
Pre-flight opportunities Reach Reach 306,866 500,000 guests each guests each month. month. Lounge pole wraps Sydney lounge exit decals Magazine placement Virgin Australia boarding passes Premium positions, offering high Exclusive signage to engage with Opportunity to place publications Place your brand on the back of our visibility in areas of high traffic. guests exiting the lounge and within the lounge environment. boarding passes. Reach the 32% of • Sydney 76,292 guests prior to boarding their flight. This Reach 306,866 guests each month. Virgin Australia travellers who check opportunity is only available at in at counters across our busiest • Brisbane 61,790 guests • Sydney 76,292 guests the Sydney lounge and comprises domestic ports. • Adelaide 19,696 guests one large panel either side of the • Melbourne 82,196 guests Total Network Opportunity to See • Perth 23,786 guests escalator. • Brisbane 61,790 guests 500,000 approx. per month. • Sydney 76,292 guests • Adelaide 19,696 guests • Perth 23,786 guests Did • Canberra 11,248 guests you know? • Cairns 5,599 guests Average lounge visit • Mackay 4,711 guests time is 75 minutes, with • Gold Coast 18,061 guests your ad on loop every three minutes, guests in the lounge will see your 1.2 • Darwin 3,487 guests ad 25 times! million boarding passes printed on average per month 13 Virgin Australia Adspace Media Kit
Virgin Australia Lounges are located at Adelaide, Alice Springs, Brisbane, Cairns, Canberra, Darwin, Gold Coast, Mackay, Melbourne, Perth and Sydney domestic airports. The Virgin Australia Lounge is open seven days a week from 60 minutes prior to our first flight departure until our last flight is called for boarding. 14 Virgin Australia Adspace Media Kit
Pre-flight ratecard & deadlines ASSET SHARE OF VOICE FORMAT DURATION RATECARD Lounge digital screens (National) SOV 1 in 18, 3 min loop cycle 10” TVC 1 month $30,000 per 10” national spot SOV 1 in 12, 3 min loop cycle 15” TVC 1 month $40,000 per 15” national spot SOV 1 in 6, 3 min loop cycle 30” TVC 1 month $60,000 per 30” national spot SOV 1 in 3, 3 min loop cycle 60” TVC 1 month $80,000 per 60” national spot Lounge digital screen (geo target) SOV 1 in 6, 3 min loop cycle 30” TVC 1 month $3,500 per screen, per lounge SOV 1 in 3, 3 min loop cycle 60” TVC 1 month $5,250 per screen, per lounge Magazine placement 12-month placement Magazine 1 month $1,500 per placement Magazine placement 6-month placement Magazine 1 month $2,000 per placement Promotional zone (stand and display) 100% airport-specific SOV Zone 1 week $9,000 per 7 days Sampling (Product/service) 100% airport-specific SOV 1 week $3,000 per week Tent cards 100% airport-specific SOV 1 week $2,500 per week Lounge signage poles - Sydney x 3 poles, Brisbane x 4 poles 100% airport-specific SOV 1 month $9,000 per pole Exit decal (Sydney) 100% airport-specific SOV 1 month $20,350 Domestic boarding passes 100% national SOV Print 1 month $30,000 per month Domestic boarding passes (geo target by airport) 100% airport-specific SOV Print 1 month $6,000 per month, per port All rates are exclusive of GST BOOKING DEADLINE: 45 days prior to start date MATERIAL DEADLINE: 30 days prior to start date Channel-specific material specifications and delivery method will be provided at time of booking *Guidelines, terms and conditions apply and are approved on a base-by-case basis at the discretion of Virgin Australia. For further information please speak to your Virgin Australia representative. 15 Virgin Australia Adspace Media Kit
IN-FLIGHT EXPERIENCE 3. With Virgin Australia’s award-winning in-flight entertainment, including TV shows, music audio and more, you can connect with our guests they are are relaxed and open to messaging. 2-14 hrs average flight time (domestic & international) 50% of travellers are more engaged when in-flight than on the ground. 16 Virgin Australia Adspace Media Kit
In-flight entertainment system Once on board, guests have Virgin Australia’s in-flight entertainment system at their finger tips. Designed to entertain all ages with hundreds of hours of new release and classic movies, TV favourites, engaging games and mood-satisfying music, there really is something for everyone. Virgin Australia continues to lead the content charge and understands the desire for video on demand from guest travellers and advertisers alike. An exclusive and dedicated content channel provides super savvy marketers with up to 100 minutes of native content each month. For advertisers driving brand awareness and call-to-action, the entertainment system also allows 15” TVC opportunities that appear prior to content. Sponsor-ready Wireless Seatback content channels Complimentary 559,694+ 166,000+ 726,000+ in-flight entertainment wireless and viewers every viewers every OTS per month seatback options month month 17 Virgin Australia Adspace Media Kit
In-flight WiFi Currently, Virgin Australia is the only Australian airline flying internationally with onboard WiFi, as well as a growing number of domestic destinations too. Which means you can fly through your work. Or keep up with news… while it’s still new. And if your flight isn’t currently equipped with WiFi, stay tuned – we’re IN-FLIGHT BOOKING DEADLINES continuing to roll out the service In-flight entertainment systems: 45 days prior to 1st of month start date across more of our fleet.* Sponsored content channel: 45 days prior to 1st of month start date WIFI seat back card: 45 days prior to 1st of month start date Once onboard, you’ll have a 800,000+ In-flight WIFI digital display: 2 weeks prior to go-live date choice of internet services, monthly complimentary across impressions IN-FLIGHT MATERIAL DEADLINES domestic routes, and a small In-flight entertainment systems: 30 days prior to 1st of month start date Sponsored content channel: 30 days prior to 1st of month start date fee for international routes. WIFI seat back card: 30 days prior to 1st of month start date In-flight WIFI digital display: 2 weeks prior to go-live date In-flight deadlines & rates ASSET OPPORTUNITY TO SEE FORMAT DURATION RATECARD Entertainment in-flight system (Seatback) 166,000 ave sessions / month TVC max 2 x 15” spots on loop 1 month $5,000 per spot Entertainment in-flight system (Wireless) 560,000 ave sessions / month TVC max 6 x 15” spots on loop 1 month $12,000 per spot Sponsored channel fee 726,000 OTS / month Channel Icon 1 x 30” WIFI TVC 6 month minimum sponsorship $20,000 per channel, per month Video content on sponsored channel Video 6 month minimum placement $4,000 per video, per month WIFI seat back card 1,500,000 OTS / month 1pp full page 3 month minimum placement $130,000 per 3 months IFE wireless display banner 560,000 ave imps / month Banner SOV 1 in 2 sponsorship 1 month $22,000 per placement In-flight WIFI video 160,000 ave sessions / month 1 x 30” video 1 month $20,000 per placement In-flight WIFI Digital display 160,000 ave imps / month Leaderboard sponsorship 1 month $12,000 per month In-flight WIFI Digital display 160,000 ave imps / month Premium ad unit sponsorship 1 month $10,000 per month In-flight WIFI MREC 160,000 ave imps / month MREC SOV 1 in 3 1 month $6,000 per month All rates are exclusive of GST 18 Virgin Australia Adspace Media Kit
510,000 In-flight magazine monthly & content readers opportunities 61.6% The monthly in-flight magazine of readers is the jewel in Virgin Australia’s are aged in-flight entertainment crown. 35-64 Carefully curated content provides Virgin Australia’s 24+ million guests with a refreshing and inspirational read to further enhance their travel experience, no matter when where or why they’re travelling. Crafted for maximum reader enjoyment, the magazine reaches a captive and an otherwise hard- to-reach traveller audience at a High annual time where engagement and the household incomes opportunity to influence decision- 59,000 readers have making is at its highest. a HHI $100-$199k. This presents a desirable 57,000 reader have a HHI $200k- opportunity for advertisers to $300k+ align their brand and start a closed conversation with a motivated, decisive audience through display Readership Insights advertising, advertorial or bespoke • 55.6% male | 44.4% female • 47.1% Social grade AB native executions. • 73,000 readers have children under • 76.7% of readers are employed 18 at home, this is 23 times greater • 83.4% of readers have travelled than the national average domestically in last 12 months • 77.8% of readers own or are paying • 49.4% of readers have travelled off their home internationally in last 12 months 19 Virgin Australia Adspace Media Kit
In-flight magazine sections & six-month planner The Virgin Australia magazine injects the joy back into travel and lays the Virgin Australia and partner network at your feet. We help you unearth new discoveries and unforgettable experiences with straight-talking content that comes at things differently. AUGUST SEPTEMBER Shorts Our dynamic lifestyle section explores all the places, people and things that have us talking this month. Engaging shorts delve into everything from fashion and sport to food and wellness, featuring interesting voices and unexpected finds. Features Our long-form features offer you an excuse to escape from your surroundings and immerse yourself in a story. Hypnotic photography and award-winning travel journalism lay bare the weird and wonderful places accessible through the Virgin Australia and partner network, and present well-known destinations and experiences in a new light. OCTOBER NOVEMBER Work Life Our Work Life section introduces the innovators, entrepreneurs and the next generation of leaders blurring the line between work and play. From co-working culture to the rise of the digital nomad, we explore the trends changing the ways we do business, and suggest boss moves and invaluable tools for business travellers on the go. Virgin Australia news The latest from the Virgin Australia team. Guests will find out what’s going on in the Virgin community, why it pays to be part of team Virgin and find all the information you need to get from the kerb to the seat and from the seat to the kerb with ease. DECEMBER JANUARY 20 Virgin Australia Adspace Media Kit
In-flight magazine ratecard & deadlines CASUAL 2x 4x 6x 12 x Booking: 26th February 2020 Double page spread $21,998 $21,447 $20,898 $19,798 $18,698 APRIL 2020 Material: 28th February 2020 Full page $11,576 $11,286 $10,998 $10,419 $9,840 In-flight: 1st April 2020 Half page horizontal $6,368 $6,209 $6,050 $5,732 $5,413 Half page vertical $6,368 $6,209 $6,050 $5,732 $5,413 Booking: 30th March 2020 MAY 2020 Material: 1st April 2020 In-flight: 1st May 2020 POSITION LOADS AND POSITION REQUESTS IFC DPS 30% Opposite contents 20% Pre contents DPS 20% Booking: 28th April 2020 OBC 35% 15% DPS (2nd) 25% JUNE 202O Material: 30th April 2020 IBC 20% 10% Front half 10% In-flight: 1st June 2020 Opposite CEO note 20% Positional requests 10% Booking: 27th May 2020 JULY 2020 Material: 1st June 2020 Advertorial $1,000 per page In-flight: 1st July 2020 Native $2,000 per page Booking: 26th June 2020 All rates are exclusive of GST AUGUST 2020 Material: 30th June 2020 In-flight: 1st August 2020 Booking: 28th July 2020 SEPTEMBER 202O Material: 30th July 2020 In-flight: 1st September 2020 Double page spread Full page Half page horizontal Half page vertical Trim: 270 x 410mm Trim: 270 x 205mm Trim: 127 x 193mm Trim: 90 x 254mm Type/design: 240 x 380mm Type/design: 240 x 175mm Type/design: 107 x 173mm Bleed: 280 x 420mm Bleed: 280 x 215mm * Files need to be provided as CMYK and at 300DPI. Unfortunately we cannot accept calibrated colour. * Please ensure all trim marks and bleed is added to all artwork according to our specifications. * A minimum of 5mm bleed on each edge is required on full page and double page spread advertisements only. * Half page and third page vertical sizes don’t require bleed, only live/type areas are required. * No responsibility will be accepted for any elements trimming off the page if they do not fall within the live area specified for the publication. * Please ensure all reverse lettering is no less than 10pt type, unfortunately we cannot accept any true type fonts. * It is recommended that where coloured panels join, the dominant colour be enlarged (reverse choked) to create a slight overlap of the two colours that connect. This will help minimise registration problems. * Maximum total ink weight (coverage) is 280 percent. * Double page spread advertisement artwork must be provided as single page files. We cannot accept or manipulate artwork to fit. * Double imaging is required on all double page spread artwork if an image/text is running through the gutter of a spread. * We require this as images that are across the gutter (middle) of a double page spread are “pulled” into the spine during the printing and binding process and may result in a loss of image and cause images to misalign. * The clearance space should be a minimum of 6mm (3mm of double image incorporated into the overall image of each page) — a 3mm band of the image on the inside margin of the left page (closest to the gutter) is repeated on the inside section of the right page, and vice versa. The spread will carry a 6mm double image in the spine. DELIVERY METHOD: * Please email your high resolution PDF file to brittanydaniel@hardiegrant.com before the material deadline. * Artwork cannot be accepted after the material deadline date without prior arrangements being made to accommodate these requests. 21 Virgin Australia Adspace Media Kit
Contact us Melbourne Lauren Casalini Sales Director e: laurencasalini@hardiegrant.com ph: 03 8520 6444 Angeline Gleeson Account Manager – VIC & TAS e: angelinegleeson@hardiegrant.com ph: 0404 404 873 Georgia Mastromatteo Account Manager – VIC & NT e: georgiamastro@hardiegrant.com ph: 0421 202 996 Sydney Michael Glenn Sales & Partnerships Manager – NSW e: michaelglenn@hardiegrant.com ph: 0414 504 853 Crystal Wong Senior Account Manager – NSW & SA e: crystalwong@hardiegrant.com ph: 0420 558 697 Amanda Travers Senior Account Manager – ACT & WA Virgin Australia Adspace Media Kit 2019 e: amandatravers@hardiegrant.com ph: 02 9857 3724 Brisbane Kasia Brzezicka Sales and Partnerships Manager – QLD e: kasiabrzezicka@hardiegrant.com ph: 03 8520 6444 22
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