Value Stream Management - A GUIDE FOR BUYERS - ConnectALL
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Value Stream Management A GUIDE FOR BUYERS
www.sdtimes.com January 2021 SD Times 25
Buyers Guide
Value stream management
will be a driving force behind
successful businesses in 2021
I
f 2020 taught businesses anything, it BY CHRISTINA CARDOZA doing some form of VSM without even
is that they need to be able to adapt knowing it, but 2021 will be the year
at any moment if they want to stay ogy that has rapidly been making a businesses start taking VSM seriously.
competitive and be successful. But in name for itself in the software develop- “A lot of companies are realizing,
order to do that, they need actionable ment industry, and that businesses can especially with how 2020 went, that we
insight into what is going on throughout no longer afford to put off, according to need to start looking at our processes,”
the entire organization and how that is Bob Davis, chief marketing officer for said Schuck. “The end-to-end picture
translating into business value. Plutora. that VSM can provide is getting much
Mik Kersten, CEO and founder “A year ago maybe the question was: wider. Companies are starting to realize
Tasktop, says too often when a business is this a good idea? Is this something there are bottlenecks outside of develop-
takes on a new transformation or reor- that I should prioritize? Now, people ment, and are using value stream man-
ganization initiative, they end up cutting have to get that if they are going to be agement beyond the scope of IT or soft-
the wrong people, the wrong services, successful and competitive in software ware. It’s an end-to-end methodology
and making easily avoidable mistakes. in their business, they are going to have that analyzes each facet of the business.”
“Having a business visible represen- to get good at software development. In
tation of where the value is for the cus- order for them to get good at software Where VSM can help your business in 2021
tomer, and using that to guide both how development, they are going to have to COVID response. As the pandemic
you rebalance and how you invest into transform. In order to transform, they continues, organizations are going to
all of your activities is key,” he explained. are going to have to have visibility. In need to constantly rebalance and reshift
That visible representation is now order to have visibility, they have to have their IT portfolios and reduce or
known as value stream management value stream management,” he said. increase budgets to keep up with the
(VSM). It maps people, process, tech- Bryant Schuck, lead product manag- changing economy, according to Task-
nology and business value to eliminate er for HCL Accelerate, a VSM platform, top’s Kersten. “Organizations realize
waste and improve. It’s a new methodol- explained businesses might already be continued on page 26 >
26 SD Times January 2021 www.sdtimes.com
< continued from page 25 “I can’t let 700 teams go out there idea of BizOps will be closely tied to
that in each of those activities, whether and just use everything they want and VSM in 2021.
they were actually investing more not be accountable to the bottom line. “Fundamentally, what knowledge
because the pandemic meant that some You have to have some controls that management is about is making the key
of their digital offerings were getting have been put in place,” said Williams. metrics, the value streams themselves,
picked up more quickly than before, “Think about it as you are constantly visible to the business. BizOps is a way
whether they were rebalancing to building Legos. You’re adding more of expressing that,” he said. Those goals
adjust with what was happening, or to Legos, and you’re only using a subset, of BizOps cannot be possible without
help their staff whether this is from but the Legos from the previous build value stream management. “It’s not
work from home, or whether they’ve are still there.” What that does, enough to do Agile and DevOps to do
actually cut it, they need a disciplined Williams explained, is it causes things to BizOps, you have to be applying the
way, measure way to do it,” he said. slow down and it takes up infrastruc- principles and implementing the infra-
Improve Agile and DevOps ini- ture usage. It needs to be removed so structure, tooling and visibility that val-
tiatives. According to Gaurav Rewari, there aren’t any unnecessary pieces in ue management provides,” Kersten
CTO and general manager of AI and the infrastructure that you weren’t added.
VSM at Digital.ai, VSM is the next aware of or forgot about.
phase in the “logical evolution” of Agile Treating infrastructure as a valuable What can you expect to come out of
and DevOps. It completes the vision of piece of the life cycle can help busi- the VSM space in 2021?
the methodologies, he explained. “Agile nesses optimize spend while managing More education and training. Now
and DevOps are great, and they serve change and enabling everyone to do that organizations are aware of VSM and
very, very important needs… but their job. “You want to make sure that all the benefits it can bring, it’s time to fill
they’re not sufficient,” Rewari said. as things move through the life cycle of in some of the missing pieces — mainly
They serve very specific needs, which an infrastructure, that when you plan it, education and training, according to
was to foster collaboration and be able when the developers develop it, when Lance Knight, COO for the value stream
to have self-organizing, cross-functional the testers test it, the release people integration platform ConnectALL.
teams. But Agile and DevOps “Everyone is saying ‘I’ve got
are missing the business out- a tool. I’ve got the tool,’ but
comes and the value piece. nobody says I’ve got the tool
Value stream management services to help you be effective
“really allows a mindset change at it,” Knight explained. “We
because it’s about being able to are still trying to figure out
prioritize your software invest- what VSM is and how to do it.”
ments based on the value being Knight looks at 2020 as the
realized. Trying to track the flow year of awareness for value
of value across the different stream management. And now
steps,” Rewari explained. “It that everyone is realizing they
goes from building a product, shipping release it, whatever the practice is, it’s should be doing this, it’s time to think
it, and then having customers adopt it. being maintained and managed in con- about how to effectively do it.
It suddenly becomes the metric by text,” said Williams. He explained that there is no “VSM
which decisions are made, and it’s really The adoption of BizOps. In order for Dummies” book yet, or really any
about aligning the work of technology to help businesses express and imple- ways to get certified in this area. As
with the needs of the business.” ment their goals as well as connect to more vendors come out releasing new
Better infrastructure. According the development side of things, the VSM capabilities, businesses need to be
to David Williams, vice president of BizOps Manifesto was released at the educated on what they want to achieve,
product strategy at Quali, one of the end of 2020. It’s a framework that and how the tool will help them. “You
benefits of DevOps is that it always addresses the needs of the business and need someone who is going to educate
encouraged teams to use whatever IT, and helps enterprises work towards and help you understand it, without
technology they needed in order to common outcomes. Some of the guid- charging a large fee,” said Knight. “Val-
meet their delivery objectives. Howev- ing principles include: Business out- ue stream management is human….we
er, the problem with giving teams that comes are the primary measure of suc- need to help engineers. The humans
freedom is that if it’s not maintained or cess; and business leaders need to make need to understand the methods and
managed properly, it can actually slow informed technology investment deci- the processes to remove waste. We all
the whole process down. There needs sions that drive business growth, have to understand that we have to
to be a way to capture any changes improve customer experience and train and educate and formalize what it
being made so tools and technology increase profitability. means to be a value stream manage-
don’t bog down the process. According to Tasktop’s Kersten, this continued on page 28 >
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28 SD Times January 2021 www.sdtimes.com
Value stream management platforms vs.
value stream delivery platforms
Research firm Gartner splits the value stream man- • To get customized dashboards and view
agement tooling landscape into two areas: value product delivery
stream management platforms and value stream • For a consolidated view of governance,
delivery platforms. security and compliance
According to the research firm, “DevOps • And for advanced capabilities such as
value stream management platforms risk analytics
(VSMPs) enable organizations to optimize Don’t use a VSMP: until you have prop-
end-to-end product delivery lead time. These plat- er experience and success with DevOps
forms provide greater visibility and traceability software delivery, and when you need a
into the flow of all product delivery processes, platform for the entire organization and
from ideation to release and operation.” its many stakeholders, according to Gartner.
While, “DevOps value stream delivery platforms (VSDPs) Gartner believes VSDPs should be used when
provide a fully integrated set of capabilities to enable continu- • The benefit of a fully integrated platform outweighs the cost
ous delivery of software. These capabilities may include project and effort to manage a complex toolchain
or product planning, build automation, continuous integration, • Specialized VSDP capabilities in one area of the application
test automation, continuous deployment and rollback, release delivery value stream are essential
orchestration, and automated security policy enforcement, and • The licensing and pricing advantages of VSDPs make it more
may provide visibility to key value stream metrics.” attractive than stitching together a complex DevOps tool-
Gartner believes VSMPs should be used: chain through multiple vendor relationships.
• To get end-to-end visibility and insight into product delivery Users should not use DevOps VSDPs when choice dictates
• Assess the performance, quality and value of products app architecture; VSDPs don’t integrate with essential tools to
• Evaluate the maturity of existing product delivery capabilities support missing gaps; and if product teams aren’t ready to
• Identify constraints to flow and gaps in insights replace existing tools, according to Gartner. z
< continued from page 26 prises have either slowed down or and gaining the awareness of what’s
ment expert.” paused updates to their applications. going on. “There is going to be a lot of
It’s like having a great car in the However, their customers are relying need to better standardize, better
driveway, but if you don’t have a driver’s on them to innovate more now than understand the differences between
license what’s the point? Knight ever before. The capabilities represent- simple field mapping and complicated
explained. “That’s where I see value ed by these patents enable IT organiza- logic in terms of how these tools are
stream management going… to people tions to continue to rapidly drive value being used,” he said.
getting their VSM driver’s license.” for their customers while mitigating VSM 2.0. We are still in the early
More AI being applied to the risk to the business,” said Rewari. stages or 1.0 phase of value stream
space. According to Gartner, predic- Plutora’s Davis also sees a trend management, but HCL’s Schuck sees
tive analytics are going to be a key capa- towards predictive analytics. “The good VSM 2.0 on the horizon. “We are close
bility being offered in value stream news is you now have all this informa- to crossing the line of value stream
management tools as “organizations are tion. The bad news is, you now have all management being a nice to have or
increasingly embracing the value of this information. How do you take that cool new thing to VSM becoming an
analytics to ensure successful deploy- information and make meaningful essential in your toolbox,” he explained.
ments and demonstrate reduced pro- insights out of it?” asked Davis. He sees “VSM 2.0 comes with customer suc-
duction defects.” more of a move toward capabilities that cess, customer use cases, and VSM
Digital.ai is already dedicated to giv- help users understand their data better coaches. Right now, we’re in the
ing its users more AI capabilities in and make smarter decisions. thought leadership stage with lots of
2021. The company just announced four Standardization. As more vendors DevOps experts talking about the ben-
new patents: automated health assess- try to come into the space, there needs efits of VSM and practitioners testing
ment and outage prediction; warehouse- to be a way to standardize or formalize the VSM waters. We’ll see more people
based reporting and operational report- the capabilities so people don’t get con- diving into value stream management
ing integration; input gathering system fused, according to Davis. “We have to once big companies have well-estab-
and method for defining, refining or val- standardize… integrations can’t be the lished VSM programs, broadcast their
idated star schema for a source database; differentiator,” he said. Everyone results from these programs, and start
and model-driven reporting. should have integrations because they hiring VSM coaches or other VSM-spe-
“Given today’s volatility, many enter- are so critical to connecting the tools cific roles.” z
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31
What do you need to be successful at value
www.sdtimes.com January 2021 SD Times
stream management, and how can you help?
Lance Knight, COO for the there are typically two separate value With value stream management being so
value stream integration stream efforts or approaches that occur: new to the software space, you’re going to
platform ConnectALL value stream management and value get a lot of pushback that the metrics
The goal is to help you under- stream delivery. brought forward aren’t what you should be
stand software delivery, to look at things Digital.ai value stream delivery solu- measuring. You have to balance capturing
through the lens of a value stream, to look tions connect strategic agile planning to key core metrics with trusting that these
for ways to remove dependencies, under- DevOps software delivery to provide a new metrics are what the business should
stand where your bottlenecks are, and do complete end-to-end process from ideation care about and what teams should focus
that from a business value mindset. through production. This approach enables on. Overall, you need to shift the conversa-
If I can bring in ConnectALL and hook organizations to automate release tion toward outcomes rather than outputs.
up everything in your value stream to see processes to deliver software faster, more HCL Accelerate was built to automate
this information, the analytics, the reliably, and with greater visibility. What’s the delivery and interpretation of data so
orchestration that’s great, but you won’t more, by collecting data from across the businesses can make faster, more strategic
know what to do with it. lifecycle and applying AI-based analytics, decisions. Typically, teams within an organ-
I think the next phase is actually finding Digital.ai enables IT organizations to con- ization use the tools they prefer, which cre-
a way to educate people and give them the tinuously improve process, tools, and tech- ates silos, gaps, and tribal knowledge
knowledge not to buy a value stream man- nologies. Digital.ai also provides security, about what processes are in place and how
agement solution, but to know how to hold governance, and traceability to ensure they work. HCL Accelerate combines all
a value stream optimization workshop or compliance and adherence to best prac- the data from all these teams and tools to
how to implement value stream manage- tices and standards. add that single microlevel traceability on
ment principles in organization, and Digital.ai value stream management each piece of value to allow businesses to
nobody’s sat down to define those. solutions align the software lifecycle with align and govern across many applications
We are going to be converting val- the needs of the business, creating a uni- and tools to deliver faster with better qual-
uestreammanagement.com into just that fied, data-driven view that improves visibil- ity. Instead of reaching out to several peo-
— into a type of training body where peo- ity and decision making throughout the ple for one piece of information, you can
ple can get some education and go learn organization. Digital.ai value stream man- find all the answers to your pipeline ques-
about it. We also have value stream man- agement solutions collect data from across tions instantly in HCL Accelerate. HCL
agement consultants. We can go look at the software lifecycle, providing deep Accelerate isn’t just about visibility — yes
your end-to-end delivery, look at how infor- insights and enabling AI/ML-powered pre- that’s a great benefit, but what we’re real-
mation flows, and make recommendations. dictive analytics. These insights enable ly using all this aggregated information
We are trying to help the market businesses to prioritize product backlogs for is to automate governance and stream-
mature, and at the same time the solution based upon the value being delivered, line processes.
will come along for it. If I can educate the identify and remove bottlenecks, predict
world, if I can help put together programs and mitigate risk, and so much more. Bob Davis, chief
that help everybody understand why this marketing officer for the
is important, how to hold a value stream Bryant Schuck, lead product value stream management
management optimization session, which manager for HCL Accelerate, platform Plutora
we are doing now, and how to use that a VSM platform We see fundamentally three main chal-
information then I can improve flow. It all comes down to people. lenges that organizations struggle with. 1.
You need buy in at all levels, alignments They don’t have visibility across the
Gaurav Rewari, CTO and gen- between teams, and trust in the process. pipeline. 2. They don’t have visibility
eral manager of AI and across the portfolio and 3. They
VSM at Digital.ai aren’t able to connect diverse
Value stream manage- methodologies.
ment (VSM) enables organizations Furthermore, these three chal-
to drive digital transformation by lenges conspire against improve-
focusing not only on the flow of work, but ment. If you don’t have visibility across
also the flow of value across the business. your entire portfolio, you can’t manage
With VSM, businesses deliver products your strategic outcomes, or understand
and services that achieve strategic goals how your development processes are per-
and provide better customer outcomes. forming in achieving those outcomes.
While the idea of a value stream plat- And all of this visibility and manage-
form gives the impression of a sin- ment is needed regardless of the
gle, unified entity, the reality is tools being used — they all need
that for most organizations continued on page 35 >
32 SD Times January 2021 www.sdtimes.com
A guide to value stream management solutions
n Atlassian offers Jira Software, the #1
n FEATURED PROVIDERS n software development tool used by agile
n ConnectALL is a value stream management company dedicated to helping cus-
teams. As an agile project management
tool, it helps teams plan, track and move
tomers achieve higher levels of agility, traceability, predictability and velocity. We do
work forward. Atlassian’s Jira Align
this by connecting people, processes and technology across the software develop-
extends the power of teams working in
ment and delivery value stream, enabling companies to align digital initiatives to busi- Jira by connecting business strategy to
ness outcomes and improve the speed at which they deliver software. ConnectALL’s technical execution while providing real-
value stream management solutions and services allow companies to see, measure time visibility at enterprise scale. It allows
and automate their software delivery value streams. enterprises to aggregate team-level data
and makes all work visible across the
n Digital.ai value stream management and value stream delivery solutions opti- organization in real-time.
mize and align the software and delivery lifecycle with the needs of the business,
improving visibility and decision making throughout the organization. Its offerings n Blueprint accelerates agile transfor-
provide global enterprises and government industry leaders a cohesive, data-driven mation and drives real business value
approach to ideate, create and orchestrate the flow of value with measurable busi- through value stream mapping. It can
map, visualize, measure and govern the
ness outcomes. Learn more at www.digital.ai/value-stream
flow of business value from ideation to
n HCL Accelerate is a data-driven value stream management platform that pro-
delivery. Its governance and compliance
capabilities not only supports regulatory
vides next-level visibility and governance to your DevOps strategy. By integrating
processes by mapping requirements, but
with the tools you’re already using, HCL Accelerate aggregates data from across
provides traceability and impact analytics.
your DevOps pipeline to give you actionable insights so you can get the most out
of your DevOps investments. HCL Accelerate is part of HCL Software DevOps, a n CloudBees CD brings order and scale to
comprehensive DevOps product suite comprised of powerful, industry-proven soft- enterprise software delivery with release
ware solutions. orchestration, deployment automation,
and pipeline and environment manage-
n Plutora provides value stream management solutions for enterprise IT, improv- ment all in a single, flexible solution. By tak-
ing the transparency, speed and quality of software development and delivery by ing the manual effort and risk out of
correlating data from across the toolchains and analyzing critical indicators of releasing software, CloudBees CD gives
every aspect of the delivery process. Acting as the “catwalk above the factory developers the analytics to measure, audit
and improve results. Organizations with
floor,” Plutora ensures organizational alignment between software development
highly regulated and complex environ-
with business strategy and provides visibility, analytics and insights into the entire
ments can safely and predictably release
value stream. This approach guides continuous improvement and digital transfor-
new applications and adapt to change at
mation progress through the measured outcomes of each effort. Plutora ensures
any speed demanded by the business.
governance and management across the entire portfolio by orchestrating release
CloudBees CD also includes a robust set of
pipelines, managing hybrid test environments, and orchestrating complex applica- audit-ready pipeline capabilities so cus-
tion deployments — all independent of methodology, team structure, technology, tomers can easily perform software deliv-
and level of automation. ery audits based on evidence links,
approvals and pipeline duration.
n Tasktop transforms traditional businesses into high-performing tech companies
by instantly providing an outside lens for accelerating software delivery. Many n IBM UrbanCode Velocity provides val-
organizations are flying blind when it comes to digital transformations because the ue stream management, pipeline orches-
tools used to do the work provide limited views and proxy metrics. Tasktop’s Value tration and real-time analytic capabilities.
Stream Management platform sits above the entire toolchain, integrating all the It is designed to help development teams,
DevOps teams and business leaders visu-
underlying tools and objectively measuring flow. Within days, Tasktop customers are
alize work and create value from idea to
able to understand the way they are delivering value and where to implement
customer.
changes that reduce time-to-market.
n Intland: codeBeamer ALM is a holisti-
n Quali CloudShell Colony is a SaaS platform for delivering Infrastructure cally integrated Application Lifecycle
Automation at Scale for complex application-centric environments on cloud tech- Management tool that facilitates collabo-
nologies including AWS, Azure, and Kubernetes. IT leaders and DevOps innovators ration, increases transparency, and helps
around the world trust Quali to enable self-service automation and governance to align software development processes
streamline application development, testing, and release to production. z continued on page 35 >The Proven Platform for
Accelerating Software Delivery.
Context switching
Unplanned work
Too much WIP
Conflicting priorities
Invisible dependencies
Align with business goals and communicate with
metrics understood organization wide.
Tasktop is the only value stream management platform that transforms traditional businesses into
high-performing tech companies with an outside lens for accelerating software delivery at scale. Fortune 500
companies rely on Tasktop to quickly understand the way they are delivering value and where to implement
changes that reduce time-to-market.
Named a leader in Value Stream Management solutions in the Forrester Wave: Value Stream Management
Solutions, Q3 2020 and the GigaOm 2020 Radar Report on VSM
Master Software at Scalewww.sdtimes.com January 2021 SD Times 35
< continued from page 31 rity. It should bring your teams together < continued from page 32
to be integrated into the value stream and enable you to get control. It’s tactical. with your strategic business objectives.
management platform. It’s about scalability. It’s the ability to be
Plutora provides deep tool integration able to say no matter where you are in n Kovair with its tools provides a com-
that populates our rich common data mod- the maturity of your organization, you plete Value Stream Management Platform
el and is the backbone of our platform. The have the technology that can help you. to organizations enabling them to reap
resulting converged toolchain operates as Quali provides a modern infrastruc- every benefit of Value Stream Manage-
one, with critical information and actions ture automation platform with all the ment and ensure customer satisfaction.
orchestrated across the different tool sets guardrails allowing DevOps teams to exe- Starting from capturing the voice of the
and methodologies. It supports a com- cute more efficiently without taking away customer and defining what is of value for
plete set of dashboards and analytics. But the control they need. That’s what we do them, Kovair’s VSMP provides a struc-
we don’t stop there. With what we call our at Quali. We look at the infrastructure tured visualization of the key steps and
action layer, we help customers orches- requirements and decisions being made corresponding data needed to understand
trate and manage release pipelines. We today, evaluate the impact of near- and and intelligently make improvements that
help them with the governance and com- longer-term infrastructure change and optimize the entire process.
pliance that is so often required. We help deliver the platform to allow organiza-
them manage their pre-production test tions to leverage what they use now while n Plandek’s unique capabilities enable it
environments. We help them incorporate ensuring the management of the IT infra- to integrate with multiple Value Stream
requirements that are outside of the tool- structure immediately adapts and deliv- Delivery tools-sets (e.g. Jira, Git, Jenkins,
chain itself, such as security or architectur- ers on future market, organizational, and Azure DevOps) and mine the data-footprint
al reviews, that come up along the way, and strategic business needs. of software delivery teams in order to sur-
in doing so, help accelerate and improve face meaningful end-to-end delivery met-
software delivery. Dr. Mik Kersten, CEO and rics used to improve software delivery effi-
founder of value stream ciency, quality, velocity and predictability.
management solution
n Planview ensures teams are doing their
David Williams, vice presi-
dent of product strategy at provider Tasktop
The best practice we’re seeing is just to best to deliver on strategy. The company
Quali, a infrastructure
start measuring. Basically, find whatever offers portfolio and work management
automation company
the key metric is that is the most impor- solutions to transform and drive strategic
To be successful, IT infrastructure cannot
tant thing to you as a business. Find that initiatives. Its portfolio includes Spigit for
be assumed, you have to make sure it is
North Star for yourself. For some compa- culture innovation and employee engage-
enabled to ensure the delivery of the
nies, that might be bringing more fea- ment; Enterprise One for enterprise-wide
business’ outcome objectives. The infra-
tures and innovations to market faster or portfolio planning and delivery; PPM Pro for
structure supports all DevOps practices,
making customers happier and more work management; LeanKit for enterprise
and as such must be accountable to deliv-
engaged with their products and services. Kanban for IT and business teams; and Pro-
ering value to different individuals, teams,
Find that identifier, and then use the Flow jectplace for project-centric collaboration.
functions and types of DevOps practices.
n The Scaled Agile Framework (SAFe)
Metrics to tie it into everything that
For example, small DevOps teams will
you’re doing, and just start measuring.
need IT infrastructure automation tools is the leading framework for scaling Agile
For example, where speed to business
that allow them to do a broad range of across the enterprise. It is designed to
value is most important, that’s going to be
things, no matter how complex the infra- help businesses deliver value on a regular
measured with Flow Time. The entire goal
structure stack becomes. This means pro- and predictable schedule. It includes a
for you, for your technical teams and for
viding capabilities that enable them to do knowledge base of proven principles and
your leadership teams is just shortening
everything like providing technology with practices for supporting enterprise agility.
that Flow Time — and to do it in a meas-
guardrails, guidance, automation, and
n ServiceNow’s approach to Value
ured way. Ask if you got the impediments
intelligence to optimize the skills within
out of the way of the development team, of
each team. Stream Management leverages key capa-
the operations team, of the testing team,
For DevOps teams that are larger with bilities, from ServiceNow DevOps and IT
of the product managers or business ana-
more focused skills, you must be able to Business Management, and the Now Plat-
lysts. Everything becomes centered around
build the capabilities and the technology form, working seamlessly with IT Service
that one key result you are after — reduc-
that enable them to go deep, but also Management, IT Operations Management
ing the Flow Time from, let’s say four
extract it up to be shared across different and Governance, Risk and Compliance.
months to four days, so you can innovate
n Targetprocess: To connect portfolio,
teams. Success is based upon using the at the pace of a tech giant or startup.
technology that meets the requirements of That’s exactly where we’re focusing all products and teams, Targetprocess offers a
the organization you currently have. And of our efforts at Tasktop: making sure that visual platform to help you adopt and scale
then using the value you get from that and the journey is measurable, fast and measur- Agile across your enterprise. Use SAFe,
expanding to the left and the right ing the rate of improvement. It’s all about LeSS or implement your own framework to
throughout the continual DevOps process. data-driven continuous improvement. achieve business agility and see the value
flow through the entire organization. z
You should provide a capability that The key is to start your journey and to
will grow as you grow your DevOps matu- start measuring it. zYou can also read
