Troop Cookie Manager Manual - 2022-2023 Girl Scout Cookie Program Raspberry RallyTM - Girl Scouts of South Carolina

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Troop Cookie Manager Manual - 2022-2023 Girl Scout Cookie Program Raspberry RallyTM - Girl Scouts of South Carolina
2022–2023 Girl Scout Cookie Program®

Troop Cookie
Manager Manual

                                         Raspberry Rally   TM

                                       New Girl Scout Cookie    TM

                                       Exclusively Sold Online
                                            for Shipment
                                                           NEW

                                              eBudde TM

                                           Tech Upgrades

                                          What's New on
                                          Digital Cookie®
Troop Cookie Manager Manual - 2022-2023 Girl Scout Cookie Program Raspberry RallyTM - Girl Scouts of South Carolina
Table of Contents

                   See What’s Bright and New                2–3
                       • Welcome Troop Cookie Managers
                       • Raspberry Rally™ Girl Scout Cookies®
                       • Digital Cookie® Updates

                   Meet the Girl Scout Cookies®            4–5

                   Program Incentives                        6

                   Cookie Program Dates                      7
  92% of girls
believe they are   Inspire Girl Scouts to Think Like       8–9
smart enough to    Cookie Entrepreneurs

   become an       Inspire Girl Scouts to Market Their   10–11
 entrepreneur*     Cookie Businesses

                   Cookie Booths                         12–13

                   Connect with eBudde™                  14–15

                   Helpful Information and               16–17
                   Volunteer Action Plan

                   Resources at a Glance and                18
                   Safety Guidelines

                   Extra Resources                       19–30
Troop Cookie Manager Manual - 2022-2023 Girl Scout Cookie Program Raspberry RallyTM - Girl Scouts of South Carolina
Let's Go Bright Ahead!
 Girl Scout Cookie™ entrepreneurs are forces of nature.
 They are bold, curious and bring a go-getter spirit to every
 challenge, no matter how big or small.

 Whether Girl Scouts are planning their own cookie stand
 or making a splash on their Digital Cookie® pages, they
 are determined to achieve their goals, and have lots
 of fun doing it!

 A Girl Scout’s potential to succeed is limitless—especially if they’re among the 6 in 10 girls* who
 have entrepreneurial mindsets. Research has shown that these girls:
         • Want to change the world and are confident in their abilities to make their mark
         • Embrace challenges, take risks and see failing as an opportunity to learn and grow
         • Are curious and innovative self-starters
         • Excel as team players who are open to new ideas and suggestions

 We’re willing to bet that you know Girl Scouts in your area—
 or a whole troop—who are leaping with joy to get started,
 so let’s encourage them to go bright ahead!

Here’s to You, Volunteer!
 Thank you for volunteering to serve as a Troop
 Cookie Manager! You’re an invaluable part of the
 cookie program, and we’re here to support you with
 resources, tools, tips and more. Find everything you
 need for a bright season in this guide, developed in
 collaboration with Girl Scouts of the USA.

 Every Girl Scout has it in them to do amazing things.
 With your support, they’ll rise to the challenge!

*Source: “Today's Girls, Tomorrow's Entrepreneurs” Girl Scout Research Institute, 2019

                                                                                                       1
Troop Cookie Manager Manual - 2022-2023 Girl Scout Cookie Program Raspberry RallyTM - Girl Scouts of South Carolina
Welcome Troop Cookie Managers
Volunteer Responsibilities
First things first! Make sure you:
  •   Are a registered Girl Scout adult volunteer
  •   Have completed a criminal background check
  •   Honor and live by the Girl Scout Promise and Law
  •   Follow all policies and meet all deadlines

Here’s an overview of your role and responsibilities:
Before the sale:
 • Complete training
 • Complete the Volunteer Product Program Manager Agreement at https://bit.ly/3GWffpW
 • Identify an initial order delivery location with the Service Unit Cookie Manager (SUCM)
 • Schedule at least one troop meeting to inform the girls and parents about the financial literacy
   lessons learned through the Cookie Program
During the sale:
 • Enter orders from girl order cards and keep eBudde up to date
 • Monitor online sales from eBudde
 • Coordinate booth sales
 • Arrange cookie pickups from the Cupboards and briefly store cookies until girls pick them up
 • Collect money from those picking up cookies, issue receipts and make frequent bank deposits
After the sale:
 • Fill out rewards order in eBudde
 • Distribute girl rewards in a timely manner
 • Keep troop records
 • Celebrate with the girls
Troop Cookie Manager Manual - 2022-2023 Girl Scout Cookie Program Raspberry RallyTM - Girl Scouts of South Carolina
See What's Bright and New!                                            Digital Cookie® Updates

                                                                      This fun, easy-to-use platform from
                                          NEW
                                                                      Girl Scouts® lets girls customize how they
                EXCLUSIVELY SOLD                                      learn and earn by using technology in new
               ONLINE FOR SHIPMENT                                    and engaging ways—all while honing their
                                                                      digital marketing skills.

Introducing Raspberry Rally Girl Scout Cookies®
                                     TM
                                                                      Here’s what you’ll find on Digital Cookie for
                                                                      2022–2023:
                                                                        • Integrations for in-person booths and
Let’s all cheer for Raspberry Rally, the first Girl Scout Cookie
                                     TM                      TM

                                                                          pre-pay/pickup options
exclusively sold online and shipped only through Digital Cookie.®       • Enhanced dashboard
                                                                        • Increased connectivity with eBudde for a
Cookie fans will love how Raspberry Rally adds a delightful new          seamless sale
dimension of sweet and tart flavors. Girl Scouts using Digital
                                                                              Learn more: girlscouts.org/digitalcookie
Cookie will love how it brings even more excitement to their cookie
business. There’s also less product for them to manage on hand as
this cookie is only available to customers via shipping.

See Pg. 5 for details.

                                                                                                                         3
Troop Cookie Manager Manual - 2022-2023 Girl Scout Cookie Program Raspberry RallyTM - Girl Scouts of South Carolina
2022–2023 Girl Scout Cookies                                                                                                                  ®

All our cookies have...                                                    Adventurefuls™                               • Real Cocoa
                                                                                                                                            Lemon-Ups®
                                                                                                                                            NATURALLY FLAVORED WITH OTHER NATURAL FLAVORS
   • NO High-Fructose Corn Syrup
                                                                              Indulgent brownie-inspired cookies with caramel                 Crispy lemon flavored cookies with inspiring
   • NO Partially Hydrogenated Oils (PHOs)                                    flavored crème and a hint of sea salt                           messages to lift your spirits
                                                                              Approximately 15 cookies per 6.3 oz. pkg.                       Approximately 12 cookies per 6.2 oz. pkg.
   • Zero Grams Trans Fat per Serving
   • RSPO Certified (Mass Balance) Palm Oil
   • Halal Certification

   Trefoils®                                                               Do-si-dos®                     • Made with Natural Flavors
                                                                                                          • Real Peanut Butter
                                                                                                                                            Samoas®               • Real Cocoa
                                                                                                                                                                  • Real Coconut
                                                                                                          • Whole Grain Oats

      Iconic shortbread cookies inspired by                                                                                                   Crisp cookies with caramel, coconut and dark
      the original Girl Scout recipe                                          Oatmeal sandwich cookies with peanut                            chocolaty stripes
      Approximately 38 cookies per 9 oz. pkg.                                 butter filling                                                  Approximately 15 cookies per 7.5 oz. pkg.
                                                                              Approximately 20 cookies
                                                                              per 8 oz. pkg.

   Tagalongs®                             • Real Cocoa
                                          • Real Peanut Butter
                                                                           Thin Mints®                            • Made with Vegan
                                                                                                                    Ingredients
                                                                                                                                            Girl Scout               • Made with Natural Flavors
                                                                                                                                                                     • Real Cocoa
                                                                                                                  • Real Cocoa              S’mores®
      Crispy cookies layered with peanut butter and
      covered with a chocolaty coating                                        Crisp, chocolaty cookies made with natural oil                  Graham sandwich
      Approximately 15 cookies per 6.5 oz. pkg.                               of peppermint                                                   cookies with
                                                                              Approximately 30 cookies per 9 oz. pkg.                         chocolaty and
                                                                                                                                              marshmallowy
                                                                                                                                              flavored filling
                                                                                                                                              Approximately
                                                                                                                                              16 cookies per
                                                                                                                                              8.5 oz. pkg.

   Toffee-tastic®                         • No Artificial Flavors          Raspberry Rally™                                 • Made with
                                                                                                                              Vegan
                                                                                                                                                              Product formulations can change at any
                                                                           NATURALLY FLAVORED WITH                                                            time. We encourage you to check the
   GLUTEN-FREE                                                                                                                Ingredients
                                                                           OTHER NATURAL FLAVORS                                                              ingredient statement on each package
                                                                                                                                                              you purchase for the most up-to-date
      Rich, buttery cookies with sweet, crunchy
                                                                              Thin, crispy cookies infused with raspberry                                     information on the ingredients contained
      toffee bits
                                                                              flavor, dipped in chocolaty coating                                             in the product in that package. For more
      Approximately 14 cookies per 6.7 oz. pkg.
                                                                              Approximately 30 cookies per 9 oz. pkg.                                         details, check with Little Brownie Bakers
                                                                                                                                            RSPO-1106186      or visit girlscoutcookies.org.
                                                                                Available                                        NEW!
                                                                                 While                                                      Although the use of palm oil in Little Brownie Bakers’
                                                                                Supplies                                                    Girl Scout Cookies® is limited, the palm oil used in our
                                                                                  Last                                                      Girl Scout products is Certified Mass Balance palm oil.
                                                                                                                                            The Mass Balance System ensures that the palm oil
                                                                                                                                            Little Brownie Bakers uses contributes to the production
                                                                                                                                            of environmentally responsible, socially beneficial and
                                                                                                                                            economically viable palm oil. For more information please
                                                                           EXCLUSIVELY SOLD ONLINE FOR SHIPMENT ONLY
                                                                                                                                            visit the Little Brownie Bakers website.

The GIRL SCOUTS® name and mark, and all other associated trademarks and logotypes, including but not limited to GIRL SCOUT COOKIES,®
THIN MINTS,,® TREFOILS,® GIRL SCOUT S’MORES,® LEMON-UPS,® ADVENTUREFULS,TM RASPBERRY RALLY,TM Girl Scout Cookie Program,®
Digital Cookie® and the Trefoil Design, are owned by Girl Scouts of the USA. Little Brownie Bakers LLC is an official GSUSA Licensee.
The LITTLE BROWNIE BAKERS® name and mark, and all associated trademarks, including SAMOAS,® TAGALONGS,® DO-SI-DOS® and
TOFFEE-TASTIC® are registered trademarks of Ferrero Group. ©2022 Ferrero Group. All Rights Reserved._052022
Troop Cookie Manager Manual - 2022-2023 Girl Scout Cookie Program Raspberry RallyTM - Girl Scouts of South Carolina
Introducing Our Newest Cookie!

Raspberry Rally                                                                                                  ™

Thin, crispy cookies infused with
raspberry flavor, dipped in
chocolaty coating

What’s so special about Raspberry Rally (aside from its delicious taste)?

For the first time ever, Girl Scouts is offering a new cookie that will be exclusively sold online
for shipment.

Why are we selling the new cookie exclusively online?
There are many benefits and learning opportunities when selling an online-only product:
        Simplicity
		 • Eliminates complexity
		 • Distribution to customers is effortless
		 • Payment is simpler
  Learning for Girl Scouts
		 • Allows them to participate in online shopping trends
		 • Enables them to build relevant, omni-channel selling skills
		 • Allows them to build their online business
  Building Consumer Excitement and Growth
		 • An easy way to offer a new item that keeps customer engagement
			 high without complicating or discontinuing existing flavors
		 • The opportunity to try new ideas without taking on too much risk

The GIRL SCOUTS® name and mark, and all other associated trademarks and logotypes, are owned by Girl Scouts of
the USA. The LITTLE BROWNIE BAKERS® name and mark, and all associated trademarks, are registered trademarks of
Ferrero Group. ©2022 Ferrero Group. All Rights Reserved.

                                                                                                                     5
Troop Cookie Manager Manual - 2022-2023 Girl Scout Cookie Program Raspberry RallyTM - Girl Scouts of South Carolina
Program Incentives

            Girl Scouts of South
      Carolina-Mountains to Midlands
              2023 Cookie
            Program Rewards                                                             Go Bright Ahead                      Pocket Scrunchie and                        Dolphin Sunrise Journal
                                                                                                                                                                                                                                  Dolphin Mood Ring Set
                                                                                                                                                                                                                                              220+ pkgs

                                                                                             Patch                            Mini Scrunchie Set                              Glitter stickers and lenticular
                                                                                              24+ pkgs                                   75+ pkgs                             animated bookmark included
                                                                                                                                                                                       150+ pkgs

     My Personal Goal:                            NUMBER OF PACKAGES

          Initial Order                              Gift of Caring                                                                                         and                                                   and
            Rewards                                    Rewards
       For cookie orders taken from                      Girls will earn a:
    January 2-18, 2023 girls will earn a:
                                                                                                                                                                                                                                        Paddleboard Beach
                                                                                                                                                                                                                                              Towel
                                                                                         Go Bright Ahead                          Coral the Dolphin and                                      Aluminum Water                                      600+ pkgs
                                                                                             T-Shirt                                  Super Patch                                           Bottle and Dolphin
                                                                                              300+ pkgs                                     350+ pkgs                                           Carabiner
                                                                                                                                                                                                    400+ pkgs

                                                                                                                                                                                                                                                 or

             Girl Cookie
            Champion Tee                                                                                                                                                                                             4 Pack Tickets to Greenville
         275+ Initial Order pkgs                        Gift of Caring
                                                         (GOC) Patch                                                                                                                                                 Drive, Columbia Fireflies or
                                                             24+ pkgs                          Hooded Blanket                                                Day at the Beach                                      Augusta Green Jackets Game OR
                                                                                                       750+ pkgs                                 Beach Bag, Fashion Shades, Travel Hula Hoop,                         Razor Scooter and Helmet
                                                                                                                                               Glow-in-the-Dark Flying Disk and Long Sleeve Tee                                       1150+ pkgs
                                                                                                                                                                    950+ pkgs

                                                                                                                                                                                                                                                 or

                                                   100%
                                                   My Personal Goal
                                                                                               and             or                                                       and

                                                                                             Take Action Package                                                                                                               Custom Chaco’s OR
                                                                                           Adopt a Dolphin, Track a Dolphin                        2023 Bar Patch & SC State Park                                             Waterproof Bluetooth
                                                                                         Bracelet, and Action patch OR 6 month                   Pass or Georgia Aquarium OR South                                                  Speaker

                                                     75%
                                                                                         subscription to: HeyDoll or Kiwi Crate                     Carolina Aquarium Pass for 2                                                        2500+ pkgs
                                                                                                       1475+ pkgs                                                     2023+ pkgs

                                                    Number of pkgs

                                                     50%
                                                                                                                                             or                                                     or
                                                                                         Cookie Hall of                           One Free Week @ Camp                                     Apple Watch OR                    Girl Scout Phenom Event Ticket
                                                    Number of pkgs                        Fame Brick                               OR Cruise, June 2023*                                       Kayak                                      Orlando, FL July 2023
                                                                                            2750+ pkgs                                       3000+ pkgs                                          4000+ pkgs                                    5000+ pkgs
                                                                                                 All rewards are cumulative. Council reserves the right to make substitutions to the item’s color, material or size or to substitute an item of equal or greater
                                                                                                                                                value due to changes or challenges in product availability.

                                                     25%
                                                    Number of pkgs                           Digital Cookie® Rewards                                                                            Patches                                                 Patch
                                                                                                                                                                                                                                                       Rockers
                                                                                     Follow GSUSA and council guidelines for online marketing.                                                                                                             Earn all 3

             Set Your Goal and Make a Splash!
                                                                                    Cookie Techie
           Keeping track of your goals is easy! Start by writing in your total         Patch                                                                                   Bar Patches                      Booth Sales
     Girl Scout Cookie™ package goal above the space that says 100%, and be         50+ digital pkgs                                                                        100+, 200+, 1000+,                    Patch
     sure to include your smaller goals along the way. (Ask a grown-up to help if                                                             Dry Pouch                     1500+, 2000+ pkgs                     25+ pkgs
      you need it.) Celebrate by coloring the water as you move bright ahead.                        Clicker the Mini Dolphin                  350+ digital                                                  sold at a booth sale
                                                                                                            150+ digital pkgs                     pkgs

                  * The cruise is a group trip for those who qualify. The date will be announced in the Spring for a June 2023
                departure. If you are not available to attend once the date is announced, you will need to choose the camp reward.

6
Troop Cookie Manager Manual - 2022-2023 Girl Scout Cookie Program Raspberry RallyTM - Girl Scouts of South Carolina
2023 Cookie Program Dates
       January 2            Girl Scout Cookie Program begins

                            Initial order period of Girl Scout Cookie Program ends–
       January 18
                            GIRLS CONTINUE TO TAKE ORDERS

       January 19           Girl orders due to Troop Cookie Manager

                            Initial order, Early Recognition order, Troop Base Proceeds,
      January 20
                            Delivery Station information, Parent Permission Slips

January 16 at 12:00 p.m.–
                            Round 1 of council managed booth selections
 January 17 at 11:00 a.m.

January 17 at 12:00 p.m.–
                            Round 2 of council managed booth selection
 January 18 at 11:00 a.m.

January 18 at 12:00 p.m.–
                            Round 3 of council managed booth selections
 January 19 at 11:00 a.m.

January 19 at 12:00 p.m.–
                            Round 4 of council managed booth selections
 January 20 at 11:00 a.m.

  January 21–March 5        Council managed booths open first come, first served
      February 4-9          Cookie delivery to Troops and SU
February 5 at 11:00 p.m.    First Planned order due in eBudde
  February 10–March 5       Direct/Cookie Booth Sales
February 12 at 11:00 p.m.   Second Planned Order due in eBudde
February 19 at 11:00 p.m.   Third Planned Order due in eBudde

                            Deadline to notify the council if need to adjust ACH draw for 
      February 20
                            February 22 by emailing customercare@gssc-mm.org

                            40% OR MORE of troop’s initial order (amount due to council) 
      February 22
                            will be pulled from troop account by ACH

February 26 at 11:00 p.m.   Fourth Planned Order due in eBudde
      February 27           Digital Cookies Shipped orders begin
       March 3-5            National Girl Scout Cookie Weekend
        March 5             In-person Girl Scout Cookie Program (Girl Delivered & Booth Sales) Ends

                            Deadline to notify the council if need to adjust ACH draw for 
        March 6
                            March 8 by emailing customercare@gssc-mm.org

        March 6             Girl money due to Troop Cookie Manager
        March 8             Final ACH draw for balance due
        March 12            Girl Scout Birthday!
        March 17            Digital Cookies Shipped orders end
        March 19            Main recognition order submitted in eBudde
       March 24             All troop final paperwork due to SUCM

                                                                                                      7
Troop Cookie Manager Manual - 2022-2023 Girl Scout Cookie Program Raspberry RallyTM - Girl Scouts of South Carolina
Skills Development

                           The Girl Scout Cookie Program® helps
                           girls develop real-world skills in five
                           essential areas:

                                    1 Goal Setting
                                        Girl Scouts learn how to set goals
                                        and create a plan to reach them.
                                         How You Can Help: Encourage them
                                           to set incremental, achievable
                                            goals. Work with them to break
                                             down their goals into small,
                                             frequent wins, such as

    Inspire                                  weekly challenges.

                                          2     Decision Making
    Girl Scouts to                        Girl Scouts learn how to make
                                        decisions on their own and as
    Think Like                       a team.
                                 How You Can Help: Talk about how they plan
    Cookie Entrepreneurs   to spend the troop's cookie earnings.

                           3   Money Management
                           Girl Scouts learn to create a budget and
                           handle money.
                           How You Can Help: Build on their interest in
                           learning to manage all facets of the cookie
                           business, such as creating a budget to fund a
                           troop experience or figuring out the percentage
                           of customers who selected the donation option.

                           4    People Skills
                           Girl Scouts find their voices and build confidence
                           through customer interactions.
                           How You Can Help: Ask them about new marketing
                           ideas they want to try. They can discuss how to
                           tailor their cookie pitch to achieve their goals.

                           5   Business Ethics
                           Girl Scouts learn to act ethically, both in
                           business and life.
                           How You Can Help: Talk to them about the
                           importance of delivering on their promise to
                           customers. They can also consider offering a
                           cookie donation option.

                           Certificates and Patches

                           How can you inspire Girl Scouts to go
                           bright ahead? Recognize their hard work
                           with a certificate or patch at any point
                           in the season, from the earliest planning
                           meetings through the booth phase.

                           Learn more:
                             • gssc-mm.org
                             • LittleBrownie.com/volunteers

8
Cookie Business Badges                                    Getting Families Involved

      Girl Scouts can earn Cookie Business                      The Girl Scout Cookie Program® is a
NEW   badges by completing requirements that                    team effort, and families play a major role.
      help them develop new skills as they learn                With the support, assistance and
      and grow their businesses.                                encouragement of their family, there's
      Badges are official Girl Scouts                           no stopping a Girl Scout!
                                       Check out the
      of the USA recognitions that
                                           NEW
      can be placed on the front of   Cookie Business
      their Girl Scout uniforms.       and Financial
                                             Literacy badges!

      Learn more:
        • gssc-mm.org
        • girlscouts.org/cookiebadges
        • girlscouts.org/en/members/for-girl-scouts/
          badges-journeys-awards/badge-explorer.html
        • girlscoutcookies.org/troopleaders for
         poster download

       The Girl Scout Leadership                                To inspire Girl Scouts and their families, check out
       Experience                                               these helpful resources:

                                                                Cookie Entrepreneur Family Pins
       Here are just a few ways the cookie                      Families can support their Girl Scouts in learning
       program helps girls learn business, the                  the five skills while encouraging them to think like
                                                                entrepreneurs. Families can earn a different pin
       Girl Scout way:
                                                                every year.
       Girl-Led
                                                                Cookie Program Family Meeting Guides
       Girl Scouts take the lead in their budget, plans and
                                                                Plan a fun and informative family meeting using
       marketing techniques.
                                                                these guides, which include resources tailored to
                                                                each Girl Scout grade level.
       Cooperative Learning
       Girl Scouts work together to set their goals, decide
                                                                Learn more:
       how to use their money as a team and overcome
                                                                  • girlscoutcookies.org/troopleaders
       hurdles along the way.
                                                                  • girlscoutcookies.org/entrepreneurfamily
       Learning by Doing
       Real-life, hands-on activities help girls see how
                                                                                                                                                                                                                                                                                Digital Marketing Tips for
       their experiences as cookie entrepreneurs can                                                                                                                                                                                                                   Cookie Entrepreneurs and Families

       translate to their own career or business.                                                                                  Cookie Family Connection Guide
                                                                                                                                                Cookie Program Guide for Parents, Caregivers, and Families

                                                                                                                                                                                                                                       The Girl Scout Cookie Program® offers girls unique          FIVE STEPS TO EARN YOUR

                                                                                                                                                                                                                                                                                                                              Junior Pins
                                                                                                                                                                                                                                       opportunities to engage in online marketing and sales as they                    Safety tip: Girls of all ages should partner
                                                                                                                                                                                                                                                                                                                        with their parents or guardians to develop a

       Learn more:
                                                                                                                                                                                                                                       learn about ecommerce and how to think like entrepreneurs.
                                                                                                                                                                                                                                                                                                                        plan to safely market their business online.
                                                                                                                                                                                                                                                                                                                        Although your parent/guardian should do the
                                                                                                                                                                                                                                       Follow these four steps as you run your cookie business, and                                                                                                              YEAR 1
                                                                                                                                                                                                                                                                                                             posting for you if you’re under age 13, all girls
                                                                                                                                                                                                                                       take your marketing efforts to the next level by going online
                                                                                                                                                                                                                                                                                            Check
                                                                                                                                                                                                                                       using your Digital Cookie® or Smart Cookie website and        off the should
                                                                                                                                                                                                                                                                                                social        boxes haveasa hands-on   role in marketing
                                                                                                                                                                                                                                                                                                                            you complete           each   their
                                                                                                                                                                                                                                                                                                                                                              activity with your family—
                                                                                                                                                                                                                                                                                                             cookie business.
                                                                                                                                                                                                                                       media platforms.                                     you can earn a different pin each year! Adults, look for the                           throughout
                                                                                                                                                                                                                                               Virtual Meeting    Tips
                                                                                                                                                                                                                                                             for special ways you can help!

         • girlscoutcookies.org/troopleaders
                                                                                                                                                                                                                                                                                                                                                                                                                 YEAR 2
                                                                                                                                                                                                                                                   1. As you set goals for your cookie business, think about how digital marketing can help
                                                                                                                                                                                                                   Having a virtual cookie family meeting
                                                                                                                                                                                                                                                you        is a great
                                                                                                                                                                                                                                                    meet them.        waycustomers
                                                                                                                                                                                                                                                                 Imagine   to connect   withcommunity
                                                                                                                                                                                                                                                                                     in your 1.families. Here
                                                                                                                                                                                                                                                                                                          who are
                                                                                                                                                                                                                                                                                                 Strategize       some
                                                                                                                                                                                                                                                                                                               your
                                                                                                                                                                                                                                                                                                              may         tips atoGirl
                                                                                                                                                                                                                                                                                                                   notsales.
                                                                                                                                                                                                                                                                                                                        know      TalkScout. Expand
                                                                                                                                                                                                                                                                                                                                       with your family to figure out a
                                                                                                                                                                                                                   support your virtual experience.
                                                                                                                                                                                                                                                your reach by sharing your secure Digital Cookie or Smart Cookie link to reach them. Be sure to:                                              The path to success.
                                                                                                                                                                                                                                                                                                         realistic goal of how many cookies you think you can sell, then set a
                                                                                                                                                                                                                                                                                                         second goal focused on your sales method—like how many packages                  Goal setting isn’t only about
                                                                                                                                                                                                                                               • Be honest. Yes, the Girl Scout Law also applies to your sales technique! From your Digital Cookie or Smart Cookie
                                                                                                                                                                                                                                                                                                         you’ll sell digitally or how many customers you can upsell.                      numbers—it can also be about
                                                                                                      Welcome, families!                                                                  Preparing for the meeting: site to your digital marketing campaigns, be honest, straightforward, and approachable as you write about your
                                                                                                                                                                                                                                                                                                                                                                                 sales strategy. Help her think
                                                                                                      The cookie program gives your Girl Scout the ability to power unique opportunities and adventures              cookie business.
                                                                                                                                                                                                                                                                             My troop goal is __________ packages so we can _________________________
                                                                                                      for herself and her troop while learning to think like an entrepreneur. And you’re key to herasuccess.       • Create a sense of urgency. After all, Girl Scout Cookie season only comes around once a year! Countdowns to the                                             through all the different ways
                                                                                                                                                                                          • Select     meeting platform
                                                                                                                                                                                                                     last dates to order are a great motivator for driving sales. Use language that will                                                                         she could make a sale, then
                                                                                                      With the support, assistance, and encouragement of her family, there’s no stoppingthat a Girl
                                                                                                                                                                                                  willScout!
                                                                                                                                                                                                       allow you to use                                                     ________________________________________________________________________.
                                                                                                                                                                                                                     encourage potential customers to buy from you right now.                                    Safety tip: Make sure your
                                                                                                                                                                                            video and share your• Makescreen,                                                                                                                                                    create a goal for one of them.
                                                                                                                                                                                                                            an impression. Use clear, eye-catching photos in your marketing
                                                                                                      Why should my Girl Scout participate in the Girl Scout Cookie Program?                so you can show everyone                                                        My personal goal is _________marketing
                                                                                                                                                                                                                     materials. This may include pictures of the different cookies you’re selling,
                                                                                                                                                                                                                                                                                                                  packages,   materials
                                                                                                                                                                                                                                                                                                                                and my  don’t
                                                                                                                                                                                                                                                                                                                                           strategic goal is __________.
                                                                                                                                                                                                                                                                                                                 reveal your personal contact
                                                                                                                                                                                            the resources you’re yourself in your Girl Scout uniform, or something tied to your goal. If you plan to             information (like your address,
                                                                                                                                                                                            discussing and have an                                                                                                                                                                        _______________ packages
                                                                                                                                                                                                                                                                                                                                                                                 Cookie Goal Tracker

                                                                                                                                                                                                                     use your cookie earnings to go camping, tell your customers about it to show                school, or last name) or your
                                                                                                               Girl Scouts have an entrepreneurial edge when it comes to mindset interactiveand interest!
                                                                  Junior Cookie Program
                                                                                                                                                                                                          meeting. that the cookie program powers amazing girl-led adventures!   2. Learn from the cookie         past.  booth  location.
                                                                                                                                                                                                                                                                                                                            If you’ve   sold Girl Scout Cookies
                                                                                                                                                                                          • Ensure participants have
                                                                                                                                                                                                                   • Highlight   special  features  or products. Share  the top-selling cookies  in your                                                                                  _______________ packages
                                                                                                                                                                                                                                                                                 before, think about what worked and what could have gone better. If this
                                                                                                                                                                                                                     lineupofor any special varieties. Do you have a new flavor available for purchase?
                                                                                                                                                                                            physical or digital copies
                                                                                                                                                       91%
                                                                   Family Meeting Guide
                                                                                                                                                                                                                                                                                 isthat
                                                                                                                                                                                                                                                                                    yourThin
                                                                                                                                                                                                                                                                                          first time,areask a Girl
                                                                                                                                                                                                                                                                                                                withScout
                                                                                                                                                                                                                                                                                                                     vegan who     knows the ropes to tell you about                      _______________ packages
                                                                                                                                                                                            important documentsHow         about a gluten-free option? Do your customers know                Mints       made                ingredients?
                                                                                                                 79%                                                    71%                 the meeting.
                                                                                                                                                                                                                        before
                                                                                                                                                                                                                   • Use a clear and prominent call to action. Share your goal   herand
                                                                                                                                                                                                                                                                                      experience.
                                                                                                                                                                                                                                                                                         exactly what Make an “action plan” that includes everything you’ll
                                                                                                                                                         35%                                                         your customer can do to help you achieve it.                                                                                                                         _______________ packages
                                                                                                                                                     somewhat                             • Download fun virtual meeting                                                         need to run your cookie business.
                                                                                                                                                     interested                                                                                                                                       ©2021 Girl Scouts of the USA. All rights reserved
                                                                                                                                                                         43%
                                                                For Troop Cookie Managers and Troop Leaders                      52%                                  somewhat
                                                                                                                                                                                            backgrounds available on
                                                                                                                                                                                                                                                                                                                                                   16
                                                                                                                                                                                                                                                                                                                                                                                          _______________ packages
                                                                                                                                                                      interested       ■ girlscoutcookies.org/
                                                                                                                                                                                             Girl Scouts
                                                                                                                                                                                                                                                          Running the meeting:
                                                                                                                                                         56%                                troopleaders and your baker                                                                                                                                                                   _______________ packages
                                                                                                                                                         very                          ■ website.
                                                                                                                                                                                             Non-Girl Scouts
                                                                   Your go-to guide for engaging girls and families                                  interested          28%
                                                                                                                                                                         very
                                                                                                                                                                                                                                                          • Have girls and parents introduce themselves                                                                                   _______________ packages
                                                                   in their Girl Scout Cookie Program® experience                                                     interested                                                                            at the start of the meeting. Mute participants
                                                                                                                                                                                                                                                            and call on them one by one.
                                                                                                              Have an entrepreneurial                 Interested in being                                                                                 • For planning sessions for younger girls,
                                                                                                                        mindset                         an entrepreneur                                                                                     pause    the   meeting     and   let  girls  and  parents
                                                                                                                                                                                                                                                            talk to one another about things the girls
                                                                                                                                                                                                                                                            would like to do this year. Have girls draw
                                                                                                                                                                                                                                                            pictures of their ideas while parents tune
                                                                                                                                                                                                                                                            back in to the adult portion.
                                                                                                                                                                                                                     8                                    • For planning sessions for older girls, have the
                                                                                                                                                                                                                                                            girls plan ahead of time so they’re prepared                                                                       Step back. Girls feel the greatest
                                                                                                                                                                                                                                                            to present their plans to all families as they
                                                                                                                                                                                                                                                                                                                                                                           sense of pride when they have
                                                                                                                                                                                                                                                            listen to important deadlines and guidelines
                                                                                                                                                                                                                                                                                                                                                                           ownership over their sales and get to
                                                                                                                                                                                                                                                            for running their cookie businesses.
                                                                                                                                                                                                                                                          • Near the end of the meeting, let the girls                                                          flex their decision-making skills. So feel free to
                                                                                                                                                                                                                                                            present their ideas with support from their                                                         give feedback, but make sure you let her come
                                                                                                                                                                                                                                                            families. Ask girls to present and make a list                                                      up with the plan herself.
                                                                                                                                                                                                                                                            of all the ideas so girls can vote.
                                                                                                                                                                                                                                                          • Pause the meeting to allow girls and parents                                                                                                           14
                                                                                                                                                                                                                                                                                     to start the Cookie Entrepreneur Family pin
                                                                                                                                                                                                                                                                                     activity sheet.

                                                                                                                                                                                                                                                                                                                                                         7

                                                                                                                                                                                                                                                                                                                                                                                                                          9
Bright ideas abound!
                           Whether girls decide to set up
                           shop digitally or in-person—
                           or a combination or both!—
                           the possibilities
                           are endless.

                           Ways to Participate
                           Digitally

                           Texting or Phoning Friends
                           and Family
                           This is a great way to help girls feel comfortable
                           connecting with cookie customers. Experienced
                           entrepreneurs with busy schedules can also
                           benefit from this option.

                           Digital Cookie®
                           Girl Scouts can ship cookies straight to
                           customers, accept orders for donations or have
                           local customers schedule an in-person delivery.
                           Here’s another bright feature: They can sell the
                           new Raspberry Rally™ as the first-ever Girl Scout
     Inspire Girl Scouts   Cookie™ to be offered exclusively online for
                           direct shipping only.
     to Market Their       Social Channels
     Cookie Businesses     Social media offers teen girls the opportunity to
                           reach their goals while building digital skills at
                           the same time. Find ready-made cookie graphics,
                           announcements and other social resources for
                           promoting their cookie businesses on
                           LittleBrownie.com and girlscoutcookies.org.

                           Get inspired by the bright stories of
                           Girl Scouts and volunteers!
                           Visit girlscouts.org/poweredbycookies.

                           FOLLOW GIRL SCOUTS®
                           facebook.com/girlscoutsusa
                           instagram.com/girlscouts
                           twitter.com/girlscouts

                           FOLLOW LITTLE BROWNIE BAKERS®
                           facebook.com/littlebrowniebakers

                                     FOLLOW SAMOAS®
                                      facebook.com/samoascookies
                                        instagram.com/samoas_cookies
                                           twitter.com/samoascookies

10
Girl Scouts’ Online Safety
                                                          Resources

                                                          Girl Scouts and their supervising parent/
                                                          guardian must read, agree to and abide
                                                          by the Girl Scout Internet Safety Pledge,
                                                          the Digital Cookie Pledge and the
Options for In-Person                                     Supplemental Safety Tips for Online
                                                          Marketing before engaging in online
Participation
                                                          marketing and sales efforts through the
                                                          cookie program. You’ll find all of these
If your troop is planning in-person cookie                documents—and everything else you
sales events, there are lots of ways they                 need—in Safety Activity Checkpoints at
can creatively rise to the occasion!                      https://bit.ly/3TKf WWa

Here are just a few ideas to get started:

Door-to-Door
Girl Scouts can stay local and sell in their
neighborhoods—and use door hangers and
business cards for customers who aren’t home.
They’ll also grow their people skills by meeting
new neighbors (with the necessary adult
supervision, of course.)

Cookie Stands
Would your Girl Scouts feel more comfortable on
their own turf? Cookie stands, much like
lemonade stands, are set up in front of a residence       Learn more:
on private property, where they’ll market their              • girlscoutcookies.org/troopleaders
cookies to customers in their neighborhood.                  • LittleBrownie.com/social-resources
                                                             • Get info from your Service Unit Cookie
Cookie Booths                                                  Manager regarding approved methods of
Troops or groups of Girl Scouts work together                  delivery. Safety resources are available at
to market their cookies outside a preapproved                  girlscoutcookies.org/troopleaders.
location (like a grocery store, bank, mall or even a         • girlscouts.org/cookiebadges
drive-thru booth in a parking lot) where they can            • girlscouts.org/digitalcookie
practice their business skills with new customers.

Cookie booths must be coordinated by Service Unit
                                                          Essential Volunteer Safety Information
Cookie Managers or the council. Booths may only
                                                          Review Volunteer Essentials and Safety Activity
happen at council-approved locations and must be
                                                          Checkpoints. You’ll get just about everything
legally open to, accessible, and safe for all girls and
                                                          you need, including basic facts, forms and tips
potential customers. For more details, review pages
                                                          for planning outdoor activities, managing troop
10-11 of this guide.
                                                          finances, promoting safety, arranging trips and
                                                          selling cookies.
In-Person Cookie Sale Guide
Use the tools and tips in this action planner to
help girls organize booths for
both in-person and virtual
cookie sales. You'll find
resources to support a wide
range of selling environments,
from DIY workplace order
stations to customizable
social media posts.

                                                                                                             11
Cookie Booths
A cookie booth is set up by a Girl Scout troop to sell Girl Scout Cookies directly to customers who were
not solicited during door-to-door sales. Booth sales begin February 10.
The council will arrange cookie booths at select businesses to ensure fair and consistent procedures/
guidelines are given to all troops throughout the council’s 22 county jurisdiction. The list of these
businesses will be provided to the Service Unit Cookie Managers. Troops and Service Unit Booth Sale
Coordinators are not to contact these businesses unless requested by council staff. Some businesses may
not be on the list at the opening of the lottery but will be added as confirmation is received.
Occasionally, businesses will cancel even after confirming. You will be notified by the product program
department if a business cancels a council managed booth. If you have scheduled a council managed
cookie booth that is cancelled, your Service Unit Cookie Manager can help you to find another booth
opportunity. If you can’t hold a scheduled booth, you must also release it in the system, allowing other
booths to pick up the booth if they would like to do so.
If you have a public place where you would like to set up a cookie booth, contact your SUCM to assist you.
DO NOT solicit a booth on your own. The SUCM will solicit the booth to ensure that businesses/retailers
are not inundated with requests. This will also ensure that no troop holds a monopoly on a location for
the entire sale and that booths are geographically dispersed. Neither parents nor troops may set up
booths without going through the SUCM.
Please remember that you are setting an example, not only for your troop but for Girl Scouts as an
organization. For more info on booth sales, go to eBudde, gssc-mm.org under Cookies, or girlscouts.org

                                   Cookie Booth Preparation

  Cookie Booth Tips:                                    How to have a successful Cookie Booth:
   • Have each parent sign a parental permission         • Bring an adequate amount of cookies by
     slip for their girls and have a complete Health       adding average sales by variety from the
     History Form for all girls.                           existing LBB booklet.
   • Take a card table and chairs (for adults only).     • Make an attractive table display to invite
   • Keep booth times age appropriate.                     customer interest.
   • Take a money box and change (about $100 in          • Prepare a troop goal poster and display it
     change consisting of $20 in ones, $40 in fives,       at your booth. Customers love to help girls
     $40 in tens).                                         reach their goals! Update the poster as
   • Take enough cookies to sell.                          packages are sold.
   • Count packages and money BEFORE and                 • DO NOT accept large bills—if you do so,
     after the cookie booth begins and ends and            use a counterfeit pen. Your troop will be
     enter information on a booth tally sheet              responsible for any counterfeit bills collected.
     and place the tally sheet in the cash box (a
     sample Booth Tally Sheet can be found under
     Resources at gssc-mm.org). Keep track of
     girls who worked the cookie booth.
   • During the booth sale, write down any
     packages that are opened for samples on
     back of tally sheet.
   • REMEMBER to keep money/money box out
     of sight at all times
Physical Cookie Booths
Cookie Booth Tips to Share with Girls & Parents                Physical Cookie Booth Basics
  • If you are the first troop at a booth sale site, always      • Booth sales shifts are different lengths of time.
    check in with the store manager before setting up              Please remember that your shift begins at the
    your cookie booth to let them know you are there               allotted time and ends at the allotted time. Please
    and to verify you are setting up in the right place.           plan to pack up your booth 10-15 minutes before
  • Do not ask the place of business for change.                   your shift is complete so that you are done when
  • Make eye contact with the customer and ask,                    your shift is complete.
    “Would you like to purchase Girl Scout Cookies?” Be          • Have at least two adults on site at all times. NO
    prepared to share your troop goal and how proceeds             ADULT-ONLY BOOTHS.
    will be used.                                                • Adults should be attentive to the girls at all times.
  • Always thank the customer, whether or not a                    Keep electronic devices out of sight
    purchase is made.                                            • Have at least two girls (buddy system) at each booth
  • Ask customers on their way out of the place of                 at all times and no more than four girls
    business. Never badger customers.                            • Girls should do the selling and handling the money
  • Secure your money to prevent loss and/or theft.                (age-appropriate skill builder). Adults should
    Have the Emergency Procedures card on hand. You                supervise younger girls.
    can get this from your troop leader.                         • If it is raining or very hot, set up a canopy. Do not set
  • Troops should purchase a counterfeit detection pen             up inside the store unless you have permission from
    and to teach girls the skill of checking for counterfeit       the store manager. Dress for the weather and bring
    bills (DO NOT ACCEPT $50 or $100 bills).                       appropriate items (ear muffs, hand warmers).
  • The Troop Booth link can be displayed on a poster            • Do not keep your car at the booth site. It should be
    at the booth instructing customers to order online             moved immediately after unloading/loading.
    at that time or while they shop. They pay by credit          • Checks must be made payable to GSSC-MM, if your
    card—then stop by the booth on their way out of the            troop made the decison to accept check
    store for touchless pickup of their order.                   • Credit Cards are accepted.
                                                                 • Girls should never play at the booth, run into the
                                                                   parking lot either to ask customer to purchase
                                                                   cookies or to play.
                                                                 • Girls should be identifiable as Girl Scouts by wearing
                                                                   a membership pin, official uniform, tunic, sash or
                                                                   vest, or other Girl Scout clothing.
                                                                 • Keep cookies out of the sun and/or rain.
                                                                 • CLEAN UP BEFORE YOU LEAVE and take your trash
                                                                   and empty cases with you. Remember, a Girl Scout
                                                                   always leaves the place cleaner than she found it!
                                                                 • Your troop is financially responsible for all cookies
                                                                   signed out to the troop. If you have problems selling
                                                                   the cookies, please contact your Service Unit Cookie
                                                                   Manager immediately. Do not wait until the end of
                                                                   the sale to inform your SUCM.
                                                                 • Not Allowed: Pets, tagalongs (younger/older siblings);
                                                                   adults or girls smoking or vaping; or other food or
                                                                   chewing gum.

                                                                                                                               13
Connect with eBudde
                                                   TM

App Basics

A must-have for Girl Scout Cookie™ volunteers, the eBudde cookie management system
offers calendar reminders, reports, training and much more—on either your desktop or
mobile device. It’s also where sales are recorded so girls can receive their rewards.

Here are some quick steps to get you started:
  • Download the eBudde app wherever you typically search for apps
  • After your Service Unit Manager grants you access, look for a welcome email with
    a link and login information
  • Set up your troop—in this step, you’ll enter your troop’s package goal and edit your
    troop’s rewards settings
  • Explore the dashboard on both the desktop and app versions, where you’ll find
    messages and links to tools and resources you’ll need throughout the season
Enhancements for 2022–2023

The digital world is changing fast. That’s
why eBudde™ is engineered to keep you
moving at the speed of Girl Scouts.

This year, Little Brownie
Bakers® is planning several
enhancements to the
cookie management
system to improve
performance, speed and usability. These
                                                                        Simplicity at
include security updates, a simplified       No matter how the
                                                                      your fingertips!
troop user experience and—of course—         digital landscape
the addition of new, shipped only            evolves, or where
Raspberry Rally™ Girl Scout Cookies®!        you’re at in the
                                             Girl Scout Cookie Season,
Updates are also underway to offer you       eBudde will stay bright at the center.
more visibility into important information
while you’re on the go. Key areas are
                                             Learn more at LittleBrownie.com/volunteers.
delivery agents, cupboards, reports,
rewards and the booth scheduler.

                                                                                           15
Helpful Information

     Cookie Delivery Day
     Your SUCM should have announced the date the cookies will be delivered to your area; OR if you are receiving an
     order of 300+ cases, you should have received email from the Cookie Delivery Agent (CDA). Please respond promptly
     to the CDA email notifying you of delivery date/time. If you are unable to receive cookies on the date/time specified
     by the CDA, please recruit a trusted friend/family member/neighbor to accept the cookies on your behalf.
     Remember
       • All initial cookie orders must be picked up/received on delivery day.
       • All cookies delivered/picked up and signed for are your troop’s responsibility. Cookies cannot be returned.
       • Do not accept or sign for any damaged cases of cookies. The delivery agent is responsible for replacing
         damaged cases if you call it to their attention.
       • Count and recount order before signing (you are responsible for all cookies listed on any receipt you sign).
       • If you have a combined troop delivery:
          • All troops are responsible for that delivery count;
          • All troop representatives must sign-off on the delivery ticket, if possible;
          • Disperse cookies out to each troop to ensure total and individual count is correct
          • Receive individual receipts prior to departing the delivery site
     Once girls have received their cookies, they may begin delivering the cookies to customers. Extra cookies may not be
     picked up at Cupboards until Thursday, February 9.

     Troop Proceeds Structure                                           • If the troop chooses to opt out of receiving
     Girl Scout troops receive proceeds from the Girl Scout               recognitions, the SUCM must be informed of this
     Cookie Program to help cover the cost of Girl Scouting.              choice via email by January 17. This option must be
     Troop proceeds are calculated on a Per Girl Average (PGA)            voted on by the girls in the older girl troop and if it is
     of girls selling. The more cookies your troop sells, the more        a troop which contains more than one Girl Scout level,
     money your troop earns for each box sold.                            the troop must declare their level according to the level
     Proceeds with Incentives (PGA Based)                                 of the largest number of girls in their troop
                                                                        • Once the troop chooses their preferred option, the
                   PGA                $ per pkg
                                                                          troop base proceeds plan cannot be changed. However,
                  1–274                 $0.65                             ALL troops must create a main recognitions order in
                275–364                 $0.75                             eBudde to receive patches.
                  365+                  $0.85                         Troop Bonus

                                                                                       Criteria               $ per pkg
     Proceeds Only Option (Available to Girl Scout Cadette,
                                                                            • Renew 80% of girls & 80%
     Senior, and Ambassador troops, and multi-level troops who
                                                                              of adults by May 31, 2022
     have a majority of older girls in the troop)                           • Complete Troop Financial          $0.02
     PGA Based:                                                               by June 15, 2022

                   PGA                $ per pkg                             80% of girls in troop
                                                                                                                $0.02
                                                                            participate in Digital Sales
                  1–274                 $0.70
                                                                            Troop participated in Fall
                275–364                 $0.80                                                                   $0.02
                                                                            Product Program in 2022
                  365+                  $0.90

                                                                     Troop Cookie Manager Reward
                                                                     As a reward, if the troop has a 10% package increase in sales
                                                                     over the previous year or NEW troops who meet the 275+
                                                                     Per Girl Average Troop Cookie Managers will receive a gift.

16
Cookie Varieties                                                            Average Sales per Cookie Variety
Girl Scout Cookies® are $5/package for core                                 Deciding how many packages to order for booth sales isn’t
varieties and $6/package for gluten-free cookies.                           an exact science, but here are average sales per cookie
Core:                                                                       variety* to give you an idea of how many to order:
                                                                                Thin Mints®            26%
❧            Thin Mints®       ❧         Lemon-Ups®
                                                                                Samoas®                19%
                                                                                Tagalongs®             14%
❧            Samoas®
                               ❧         Adventurefuls™
                                                                                Trefoils®               8%
                                                                                Do-si-dos®              9%
❧            Tagalongs®
                               ❧         Girl Scout
                                         S’mores®                               Lemon-Ups®              7%
                                                                                Girl Scout S’mores®     5%
❧            Trefoils®
                               ❧         Raspberry Rally™                       Toffee-tastic®          3%
                                         (Exclusively Sold                      Adventurefuls™          9%
❧            Do-si-dos®
                                         Online for Shipment)
                                                                            This season’s Raspberry Rally™ cookie will be
Specialty:
                                                                            offered exclusively online for direct shipping only.
❧            Toffee-tastic®
             (Gluten-Free)
                                                                            *Data from 2020-2021 Girl Scout Cookie Season

              Volunteer Action Plan
               The first step to a successful Girl Scout Cookie
               Season is to plan for it. Use the space below to
               map out the info you need to support girls as
               they go bright ahead, while having lots of fun!
                 Primary Contacts                                               Key Dates

                 eBudde™ Sign-Up Info

                 Key Actions

                                    Thank you for all you do as a Girl Scout Cookie™ volunteer to support girls!
                                                                                                                                        17
Resources at a Glance

Girl Scouts of the USA                                Little Brownie Bakers®

About Girl Scout Cookies®                             Cookie History, FAQs and Nutrition Information
    girlscouts.org                                         LittleBrownie.com
Troop Leader Resources                                eBudde™ App
    girlscoutcookies.org/troopleaders                      LittleBrownie.com/volunteers and wherever
Cookie Business Badges                                     you download apps
    girlscouts.org/cookiebadges                       FAQs
Cookie Entrepreneur Family Pin                             LittleBrownie.com/pages/faq
    girlscouts.org/entrepreneurfamily                 Go Bright Ahead Toolkit
Cookie Family Connection Guide                             LittleBrownie.com/volunteers
    girlscoutcookies.org/troopleaders                 Girl Scouts® Built by Me Cookie Planner
Cookie Program Family Meeting Guides                       LittleBrownie.com/volunteers
    girlscoutcookies.org/troopleaders                 Girl Scouts® Cookie Captains
Digital Cookie® Platform                                   LittleBrownie.com/teens
    girlscouts.org/digitalcookie                      Girl Scouts® Cookie Rookies
Digital Marketing Tips for Cookie Entrepreneurs            LittleBrownie.com/girls
    girlscoutcookies.org/digitalmarketingtips         Girl Scouts® My Cookie Friend
Virtual Cookie Booth Guide                                 LittleBrownie.com/volunteers
    girlscoutcookies.org/troopleaders                 Goal-setting Activities and Tips
Volunteer Essentials                                       LittleBrownie.com
    https://bit.ly/3gtqIm0                                 Also on girlscouts.org
                                                      In-Person Cookie Sale Guide
                                                           LittleBrownie.com/volunteers
                                                      Little Brownie Family Guide
                                                           LittleBrownie.com/families
Girl Scouts’ Safety Guidelines                        Social Media Tools and Graphics
                                                           LittleBrownie.com/social-resources
                                                           girlscoutcookies.org/troopleaders
One of the most essential steps you can take to       Resources for Girls
go bright ahead this season is to review all safety        LittleBrownie.com/girls
guidelines with troop members and their parents       Resources for Teens
or guardians.                                              LittleBrownie.com/teens
   • Digital Marketing Tips for Cookie                Virtual Cookie Sales Tools
		 Entrepreneurs and Families                              LittleBrownie.com/volunteers
   • Practical Tips for Parents
   • Safety Tips for Product Sales
   • Review these documents here:                     Need Inspiration?
		   https://bit.ly/3AV90i2                           Find us on Pinterest for quick,
                                                      easy and exciting ways to
  • Review Volunteer Essentials and                   make the Girl Scout
		 Safety Activity Checkpoints here:                                                                                      FOLLOW
                                                      Cookie Program® a success.
		  https://bit.ly/3gtqIm0                                                                                             Little Brownie
                                                                                                                           Bakers®
Find information about Girl Scouts' safety                                                                              on Pinterest
resources and more:                                                                                                      @lbbakers
   • girlscoutcookies.org/digitalmarketingtips
   • girlscouts.org
   • gssc-mm.org

                                                      The GIRL SCOUTS® name and mark, and all other associated trademarks and logotypes, are owned by
                                                      Girl Scouts of the USA. The LITTLE BROWNIE BAKERS® name and mark, and all associated trademarks,
                                                      are registered trademarks of Ferrero Group. ©2022 Ferrero Group. All Rights Reserved. 051122
Conducting a Family Meeting

Try a Sample Agenda
As the Troop Cookie Manager (TCM), you are responsible for informing the girls and parents in your troop about the Girl
Scout Cookie Program. Set your informational date and make it FUN! The more fun you make it, the more motivated your
girls (and families) will be. When thinking about what you would like to cover during your cookie informational session,
remember there may be parents who have never participated in the Girl Scout Cookie Program and some who have
participated for multiple years.
                                               Sample Parent/Girl Agenda

Benefits of participating in the cookie program                     Cookie Money
  • Five key skills that will serve girls for life: goal setting,     • All cookies must be signed for by a parent/guardian
    decision making, money management, people skills,                 • The parent/guardian signing for the cookies is
    and business ethics                                                 accepting financial responsibility for those cookies
  • Troop proceeds                                                    • All money earned through the Girl Scout Cookie
  • Girl recognitions                                                   Program is earned by the troop and cannot be held in
Setting troop and individual sales goals                                a girl’s name
   • Work with the troop leader to help girls set a troop             • Customers can order online and select girl delivery
     goal based on what they want to accomplish with                  • They can choose to pre-pay by card or pay attime of
     their proceeds                                                     delivery (Verify if order has been paid before delivery)
   • Encourage girls to set their own goal based on their           Procedures for accepting checks
     troop goal                                                     The council recommends that no checks are
Safety                                                              accepted. If a troop chooses to take checks from
   • Review Safety Activity Checkpoints and talk about              friends, family, and/or other customers, we strongly
     how girls can sell safely                                      recommend you do the following:
                                                                        • Checks should be made payable to GSSC-MM
Important Dates                                                         • The following is required: name, address, phone
  • Start and end dates                                                   number, and driver’s license number along with
  • What’s due when (how often money will be collected)                   expiration date and gender from the license. Write in
  • When cookies will be available                                        any missing information on the front of the check
  • Initial orders and additional orders                                • No counter checks or starter checks from newly
The Cookies!                                                              opened accounts should be accepted at any time
  • $5.00 per package for the core varieties                            • Deposit checks as quickly as possible
  • Gluten Free cookies are available for $6.00                           If you encounter issues with returned checks,you can
  • Girls can use eBudde to take orders directly from                     reach out to the council for guidance
    customers                                                       Other
  • Remind parents they cannot return unsold cookies                  • Importance of parent/guardian support
Using Digital Tools                                                   • Don’t overcommit when placing an order for cookies
  • Visit eBudde where girls can enter their goals and                • Cookies for Soldiers–Girls selling 24 or more packages
    register to do online marketing                                     of Gift of Caring cookies will earn the patch
Cookie Booths
  • Where, when, and how many cookie booths your
    troop wants to do
  • Being courteous and polite
  • Booth sale etiquette
  • Volunteers needed and their responsibilities

                                                                                                                                    19
The Initial Order is Due

     Submit your order by January 20 or as specified by SUCM
       • Collect all order cards from girls by January 19
       • Notify Service Unit Cookie Manager (SUCM) of your choice of troop base proceeds plan via email no later
         than January 20. Troop base proceeds plan cannot be changed after initial order has been submitted
       • Enter your girl’s initial order and create early recognition order (for girls who earned their 275+ PGA t-shirt
         early recognition–earned only between January 2-18)
       • Contact information (Troop Cookie Manager and Primary Troop Leader) is correct
       • Fill out delivery station information (if 300+ cases) and turn-in to SUCM by January 20 or date set by SUCM
       • Turn in ALL Parent Permission Forms. Complete the ACH Authorization form at https://bit.ly/3GWm7ne
         and upload a copy of a voided check for the troop account or a letter from the bank with all routing info
     Initial Order Delivery
        • Troops with an initial order under 300 cases will be combined with another troop or delivered to a joint
          location
        • Troops with an initial order of 300 cases or more will be delivered to a location of their choice. Troops must
          provide complete delivery station information (include the address and a brief description of the delivery site
          as well as contact information, email address and name of the person signing for the cookies) to the SUCM
          by the initial order deadline
        • NO SPECIFIC DELIVERY DATES/TIMES WILL BE ACCEPTED
        • Delivery sites must have NO restrictions (time/date/location)
     Initial Order is in–Now What?
        • Encourage your girls to continue taking orders!
        • Determine how your troop is doing reaching your troop goal. Keep your Troop Goal Chart current as a visual
          aid to the girls.
        • Plan cookie booths for your troop through the service unit or council-managed businesses/retailers
        • Prepare to receive your cookies at your selected delivery station
        • Plan for help from parents and have sufficient vehicle space to transport cookies safely

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Planned Orders & Home Delivery

Planned Orders are required when picking up cookies at the Cupboards (except Saturdays–variety based on availability).
What is a Planned Order?
A planned order allows troops to pick-up orders at a pre-designated day and time at a specific Cupboard location. Planned
orders are guaranteed available with the stipulation that delivery trucks are able to re-stock the Cupboards. Please keep in
mind that supply chain issues and weather from all over the state AND country can affect delivery time. Troops that DO
NOT place a planned order must wait until Saturday to pick up cookies. There are no guarantees on cookies available at the
Cupboard on Saturday. Saturday availability is first come, first served.
Troops are not financially responsible for planned orders until they have been picked up and receipted. Planned orders that
are not picked up will not be available on subsequent days.
Planned orders must be entered into eBudde by the designated date/time in order to guarantee availability of cookie
varieties at the Pods/Trucks. Planned orders that are not picked up will be returned to inventory.
All Cupboards will not be open for all planned order dates. Please note, some Cupboards in outlying areas may close before
the end of the sale. Please check eBudde for available Cupboard Orders.
There are four (4) Planned Order dates. Planned Orders must be entered by 11:00 p.m. on the dates below:

                                                 Sunday, February 5
                                 Pickup: Thursday, February 9, OR Friday, February 10

                                                Sunday, February 12
                                 Pickup: Thursday, February 16, OR Friday, February 17

                                                Sunday, February 19
                                Pickup: Thursday, February 23, OR Friday, February 24

                                                  Sunday, February 25
                                   Pickup: Thursday, February 29, OR Friday, March 1
                                            (Last chance for a Planned Order)

Planned Orders are NOT required for a Saturday pick-up.
Home Delivery for 300+ Cases:
Beginning February 13, orders for 300+ cases may be placed for a home delivery. Pleasevisit www.gssc-mm.org under
Cookies+>Resources for the home delivery cookie order form.Orders must be placed on or before 11:00 p.m. on the Sunday
of the week you are requestingthe home delivery.

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Cupboard Locations & Hours

     Cookie Pick-up Authorization Card
     Cookie Authorization Cards can be found at gssc-mm.org under Cookies+. Cookie Authorization Cards are used as an
     identifier when a troop representative is picking up cookies at the Cupboards. You, the Troop Cookie Manager, must fill out
     one Cookie Authorization Card for yourself as well as one card for a designated volunteer (Troop Leader or other registered,
     designated adult).
     The Cookie Authorization Card (and photo ID) must be presented at all times when picking up cookies at the Cupboards.
     Cookies will not be given out to anyone without this proper documentation. Authorization Card must be filled out
     completely and accompanied by a photo ID.

                                              Columbia, Greenville, and Spartanburg
                                       (Other locations are set by Volunteer Cupboard Manager)

                                                     Cupboards are run by a volunteer just like you. Please be courteous and
           Day                  Time                 respect their hours as they are BY APPOINTMENT ONLY (DO NOT just
                                                     show up at a Cupboard without having made an appointment). Please
        Thursday        8:00 a.m.-5:00 p.m.
                                                     contact your SUCM or visit eBudde to find your nearest Cupboard location.

         Friday         8:00 a.m.-5:00 p.m.          Cookie pick-ups may be delayed while the Cupboard is being restocked.
                                                     Please be patient while the cookies are unloaded and inventoried. Cookies
        Saturday       8:00 a.m.-12:00 p.m.          will not be dispersed while the Cupboard is being loaded or counted.

                                               How many cases can my car carry?

                     Car Type               Approximate Cases               Car Type             Approximate Cases

                   Compact car                    23 cases               Station wagon                 75 cases

                   Hatchback car                  30 cases                  Minivan                    75 cases

                   Standard car                   35 cases                Pickup truck                 100 cases

                        SUV                       60 cases                 Cargo van                  200 cases

                                                    Council Cupboard Location

            Cathy Novinger Girl Scout                 Camp Mary Elizabeth                    Greenville Service Center
               Leadership Center                          330 Scout Drive                  3 Independence Point, Suite 106
               1107 Williams Street                    Spartanburg, SC 29301                     Greenville, SC 29615
               Columbia, SC 29201                           Parking Lot                       Near entrance of Building 3
                    Back Lot

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Troop Links

Virtual Cookie Booth Basics
   • Each troop will have one troop booth sale link. To acces your troop’s link, go to the Troop Information Page
     in eBudde.
   • Girls and volunteers can share the link by email, text, or social media.
   • The Troop Booth link allows orders to be placed and pre-paid via credit card for local delivery. When using
     the link, credit card payment is required.
   • Troops can use the Troop Booth link in many ways:
      • Troops can share the link along with a location the customers can pick-up their order at a drive-
         thru booth. Customers order online using the link then come to the announced location at the
         specified time to pick-up their order.
      • Businesses and other non-Girl Scout members can help support their favorite troop by helping to
         share the troop’s link.
      • The link can also help during physical cookie booths to allow for contactless pick-up.
      • See page 13 for more information on physical cookie booths.
Virtual Cookie Booth Troop Volunteer Process
   • Sales will appear in the view booth credit card payment screen.
   • Orders require approval by the troop volunteer.
   • Once approved, the customer’s credit card is charged.
   • Must click on “fulfill order” and mark it as delivered after the order is fulfilled.
   • All virtual booth orders will be tallied in one entry on the Troop Manage Booths page.
   • The troop volunteer must distribute the sales to girls via the smart cookie divider.
   • Functions to view, edit, cancel, and refund are available at the troop level.
Cookie Locator
   • Beginning February 10, customers can go to “Find Cookies” on girlscouts.org or gssc-mm.org.
   • After entering their zip, the customer will see the option to find physical booths or purchase cookies online.
      • If they select physical booths they will see a map with details for each booth.
      • If they select online, the system will randomize troops in that zip code. The customer can not
         select a certain troop.
   • The troop volunteer must transfer all the online sales to girls at the end of the sale.

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Girl Scout Cookie Program Marketing

     The Girl Scout Cookie Program is the world’s largest girl-run      Internet based Marketing
     business and is a well known program. When promoting               Girls can use the internet to market the Girl
     your troop’s Cookie Program keep these things in mind. Girl       Scout Cookie Program to friends and family.
     Scouts of the USA owns the trademark for Girl Scouts, Girl           • The Girl Scout Cookie Program is a girl-led program
     Scout Cookies, Trefoil, Girl Scout Cookie Sale and the names            and online marketing and sales efforts should always
     of all c ookies. Like all trademark protected words and                be led by a girl while also being supervised by her
     marks, GSUSA is legally obligated to protect and restrict               parents or caretakers
     their use in order to safeguard them.                                • Friends and family of a girl participating in the Girl
     Troops cannot confer the rights to these words and marks                Scout Cookie Program should not share their sales
     to outside business or groups to use to promote their                   link with any news outlets (this includes online and
     products. Items you may have seen but are not allowed to               traditional news media, such as radio, television, or
     be organized at the troop level include but are not limited to:         magazines)
         • Girl Scout themed bakery items                                  • For safety purposes and other reasons, online
         • Girl Scout Cookie and beer/wine pairings. If a business            marketing activities, especially those conducted
           wishes to use the Girl Scout Brand, please refer                  through social media platforms, should always be done
           them to Girl Scouts of South Carolina–Mountains to                through accounts set to “private”
           Midlands office for more information.

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