Transport in London New solutions for a changing city - London First
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2 Contents 4 8 Introduction A changing London Evolution of transport in the city 21 30 The challenge New models Influencing and shaping Funding approaches for the a changing city next era of transport in London 50 Conclusion
3 Authors and contributors This report has been developed through a collaboration between London First and Arup. Authors The figures and analysis in this report are deliberately high-level. The intent was not to John Dickie, London First undertake detailed transport demand and financial modelling, but rather to assess the order- Adam Tyndall, London First of-magnitude impact that recent trends may have on both future travel and funding requirements. Richard de Cani, Arup Except where otherwise indicated in the text, we Andrew Nothstine, Arup generally use the term ‘rail’ in this report to refer to all Transport for London-operated rail services Daniel Philips, Arup in the capital: London Underground, TfL Rail (which will become the Elizabeth Line), London Patrick Andison, Arup Overground, and Docklands Light Railway. All photos are from Andrew Nothstine unless otherwise indicated. Contributors Isabel Dedring, Arup Adrien Friesen, Arup Holly Mizser-Jones, Arup Alexander Skill, Arup Victor Frebault, Arup Sam Aitkenhead, Space and Motion Image source: Arup
5 An existential crisis – and an opportunity for transformational change Transport for London (TfL) was established, own transport network without being given along with the mayoralty, at the turn of the an adequate range of powers to pay for the millennium. This young organisation has services, service levels, and investments that achieved a lot. From the Oyster Card and the city needs. Congestion Charge to the Overground and Pre-pandemic, this led to an over-reliance soon-to-open Crossrail, London’s extensive on the farebox and particularly on the and well utilised public transport network has revenues generated from tube customers. been an integral part of the city’s growth. As a result, TfL’s finances were hit harder Between 1997 and 2017 the city’s population than those of other transport authorities grew by 20%, yet the number of private when passenger numbers plummeted in the vehicle trips in Greater London slightly wake of the Covid pandemic. London saw decreased. Public transport trips have a 65% reduction in tube demand and 44% increased from 6m to 10m daily, supporting reduction in bus demand between March high value job creation and a better quality and November 2020. of life for Londoners. There can be no doubt that an effective mass transit network lies at However, the funding model for London the heart of London’s competitiveness. TfL, transport was already showing signs of and all three of London’s mayors, deserve stress before the pandemic hit. Driven by much credit for this success. changing behaviours, new commuting patterns, network congestion, and new But there has always been a tension technologies, London saw bus passengers between the responsibilities granted to the declining, rail passengers plateauing, and Mayor and TfL for running London’s transport use of alternative modes increasing. All of services, and the resources available to them which contributed to growing constraints on under London’s limited devolution settlement. TfL’s revenue. In short, London has been asked to run its
6 Reinventing transport in London In the short-term, there is no substitute for The starting point for any new funding model for We therefore examine a range of further central government support, as London London must be that a greater, though still small, options for meeting London’s transport government simply does not have the share of the existing public revenues raised needs. Some are radical, others are more powers and resources to otherwise fund here must be channelled into paying for the incremental, but none are easy. Getting the the network. However, a continuous short- transport services which makes these revenues balance right is for all of us to debate. Now term cycle of funding negotiations with possible in the first place. But while that provides is the time to think creatively, recommit to the Treasury is no way to run a transport a foundation for paying for the transport the city London’s devolved transport authority and network. London needs greater certainty and needs, more needs to be done. look to the future. greater autonomy in matching its services and investments to its needs. This report is our first attempt to frame to that debate. The first section examines how London and its transport network have evolved in modern times before assessing the impact and implications of the pandemic. Section two combines an analysis of the current funding challenge for TfL with an analysis of future trends and forecasts of future travel demand. The final section looks at how London could pay for the network and services that the city needs, taking into consideration the likely trends and critical questions of efficiency, equity, Photo by Shutterstock and the environment.
7 Transport doesn’t only shape our Why does public transport matter? daily lives and determine how we The Global City Power Index (GCPI) has ranked London get around London – it can create as the most magnetic global city for its ability to attract new opportunities for Londoners and people, capital, and enterprise from around the world. London’s place at the top of the table, which it has held shape the character of our city. since 2012, is buoyed by top marks for accessibility. Sadiq Khan, Mayor of London, London is considered the most accessible major urban Mayor’s Transport Strategy centre by GCPI, thanks to its extensive and well supported public transport and sustainable travel network. Access to high-quality public transport and active travel opportunities supports a better quality of life for citizens. Research from the American Journal of Preventative Medicine shows that each additional hour spent in a car per day is associated with a 6% increase in the likelihood of obesity, while each additional kilometre walked per day was associated with a 5% reduction. And local air pollution in London is already at illegally high levels in many car- intensive areas – a situation that would be even worse without high-quality public transport. The performance of London’s transport network is also critical for meeting our sustainability objectives. Transport accounts for 26% of greenhouse gas emissions in London – a figure which we must reduce, but which is significantly lower than car-dominated cities where transport can account for around half of emissions. There is no ‘benefit-cost ratio’ that can tell the whole story of the economic, environmental, and social benefits delivered by London’s transport system. And the consequences of poor public transport provision never fall evenly across society. This is especially true in a city like London where the poor are less likely to own their own car. Just as public transport services and investments help to level up the country, they also serve to level up the city. London’s tube, buses, cycles, and taxis are worldwide The dispersion of commuters that arrive into London from the Greater London Area icons for a reason – they are a quintessential part of the and beyond. The blue sections of the arc represent the home-end of the journey, city’s fabric and what makes London, London. with the brighter yellow end of the arc representing the work-end of the journey Image source: Arup
9 An ever-changing London London has continually adapted and become the world’s largest city in the early trajectory. Canary Wharf’s history provides changed throughout history, and its transport 19th century. one illustration: from swamps to the largest system has always played a central role New challenges emerged in the 20th century. docks in the world, and then from a derelict in this. The city’s development began as In the post-war era, London’s population industrial site to a global financial hub. But of the first bridging point on the Thames, fell precipitously over many decades, due course these changes were not preordained. and Roman roads connected Londinium’s to poor quality of life for many, a changing Instead, they were the result of smart, barracks to Roman Britain and its ports global economy and government policies that sustained choices to reinvent the city in the across the rest of the empire. favoured investment outside of London. face of severe challenges. London emerged as the capital of a united The city could have continued to decline, The following pages provide an overview of England in the early medieval period. but interventions and investments made London’s – and the London transport system’s The city’s population grew continuously, by forward-thinking leaders changed this – evolution following the long and difficult overcoming the sometimes severe setbacks period of 20th century decline. of plagues. The great fire of London marked a new era for transport in London – roads were widened (while mostly sticking to existing layouts) and wharves built across the Thames, setting the stage for Britain’s growth as a global trading nation. London has a history of shaping its own destiny by investing in the future, with transport infrastructure often at the heart of these investments – canals at the turn of the 18th century, the London and Greenwich railway in 1835 and the world’s first underground railway in 1863. These and other bold investments enabled London to Image source: Ordnance Survey, Map of Roman Britain, Second Edition,1931.
10 Evolution of London’s transport system in modern times TfL Created Covid Crash Photo by sludgegulper CC-BY-SA 2.0 Photo by M Mitchell on Unsplash Photo by Anjana Menon on Unsplash Photo by Ivan Teece on Unsplash Return to Growth Invest & Expand Uncertainty & Change New Era of Mobility 1980s-1990s 2000-2015 2015-2019 2020s and beyond London’s population begins London enters a period of London enters a period of London has the opportunity growing again following post-war rapid population and economic uncertainty, with Brexit and rapid to emerge as a global leader decline and the devastating fire growth, underpinned by changes to lifestyles, technologies, in providing a carbon-neutral at Kings Cross is an impetus transformational capital and travel patterns. he London and technologically-enabled for major change in London investments in the city’s Underground generated an transport network – aligned with transport. There was a heavy transport system supported operational surplus that supported the way people now live, work, reliance on central Government with a commitment to long bus services; central Government and play in the city. funding during this period. term funding. grant was replaced by business rates retention.
11 Return to Growth The devastating fire at Kings Cross is an impetus for addressing London's under-invested infrastructure Jubilee line extended between 1992 and 1999 1980 London’s population begins growing again, following DLR established to connect London Eye post-war decline (1999) to Canary Wharf London City Airport (1987) POP. YR. Millenium Thames Eurostar from Dome (1999) Clipper Waterloo (1994) (1999) Zone 1 Significant reliance 1999 on government grant Zone 2 and limited modal integration Zone 3 Zone 4 Development of a GLA Act (1999) zonal fare structure Zone 5 paves way for creation of TFL
12 Invest & Expand Congestion High levels of transport Charge investment (2003) geared towards Crossrail 2015 2012 Olympics approved and TFL created construction (2000) begins Focus on service performance, Introduction reliability and of Oyster DLR ext. addressing backlog of maintenance Congestion charge zone extension (2007) and contraction (2011) First change of Mayor (2008) Agreement of 10 year funding package - providing stability and enabling long-term Significant planning (2010) Cyclehire and cycle expansion with Transformational 2000 superhighways introduction of improvements to introduced London London Passenger growth (5% pa) Overground Underground and fare rises bring (2007) and capacity and sustained income extension of DLR reliability London terrorist attacks (2005) London Overground
13 Uncertainty & Change 2m Londoners living in areas with illegal air pollution 1 in 10 contactless payments in the UK with TFL (2017) Office workers begin to work more from home and leisure Legal challenges Fares frozen trips begin to fall to London's poor during this 2016 air quality period Unwinding of Government grant; Cycling hits a replaced by retention of record 745,000 2019 business rates trips a day in 2019 Car and bike-sharing services boom; Congestion contributes to competition from Rail passenger Rise in LGV traffic as decline in bus performance non-TFL providers demand plateaus online shopping grows and passenger demand falls significantly E-economy Brexit (2016-20) takes off
14 The COVID Crash Working from Air quality improves as traffic home becomes initially decreases - later Neighbourhoods the norm for returning to pre-Covid levels and green spaces office-based London Underground are more workers patronage falls to 6% intensively utilised of normal during the in lockdown height of lockdown 2020 Congestion Charge initially paused, then raised to £15 and with longer hours of operation Two emergency grant agreements with central Government to cover E-scooters trials are shortfalls in fare revenue COVID-19 announced Low traffic community streets set up across the city Rise in online shopping and deliveries as in-person retail declines
15 How has the ‘Covid Crash’ impacted TfL’s finances? Not everyone can work from home, but ‘Paying’ (to TfL) trips ‘Non-Paying’ (to TfL) trips in London a higher proportion of workers can than elsewhere in the UK. During the pandemic it was found that 57.2% of Londoners worked from home compared to 46.6% UK wide. This has led to substantial declines in commuting journeys into central London (the Central Activity Zone - CAZ). From a financial perspective, these are the most high-yielding journey types for TfL – peak hour commutes that typically occur on the tube. A 10% fall in commuters to the CAZ results in losses of £300m for TfL, all other things being equal. People are, however, making more local trips near their homes. This generally means more trips by car, walking or cycling – all of which result in no or minimal revenue to TfL, but which rely on longer-term investment and support. Photo by Roman Koester on Unsplash
16 Indicative impact on TfL revenues from different types of travellers Example case studies Young professional Experienced professional Key worker e.g. NHS On-site engineer Frequently commuted into Frequently commuted into central Frequent local commuter who Travels all across London, central London pre-pandemic, London pre-pandemic (with has been working throughout including central London. now works from home 5 days some home working), now works the pandemic. Slight increase in Previously used public transport per week. Has increased travel from home 5 days per week. private car use for local trips due but now uses private vehicle. locally, with greater likelihood of Has increased travel locally, to health concerns, but generally cycling/walking options for these occasionally by bus, but greater takes the bus for commute in local trips. likelihood of private car usage for same pattern as pre-Covid. these trips. Lives in outer London. • Fare zone: Zone 3 to • Fare zone: Zone 6 to • Fare zone: n/a • Fare zone: CCZ/ULEZ Zone 1 Zone 1 • Travel mode: bus • Travel mode: private car • Travel mode: Tube • Travel mode: Tube Change in TfL income per day -£8.50 -£19.10 No change +£8 (net) Change in TfL income since March 2020 ~180 working days -£1,500 -£3,400 No change +£1,400 (net)
17 Funding models have changed with these broader shifts in the function of London’s transport network In the 1980s and early 1990s, London was heavily reliant on grants from central Government to fund the transport system. In the 2000s, passengers £8 and revenues started to grow dramatically, due to Billions, nominal prices major capital investments, strong economic and Other £6 population growth and – importantly – the benefits Retained Business Rates of integration under the newly-created TfL. This led Government Grant to a lower grant requirement. £4 Streets (Inc. CCZ and ULEZ) Rail For much of the past decade, the London Bus Underground has generated a sizable operating £2 London Underground surplus, which contributed to TfL having one of the highest farebox recovery ratios in the entire world. £0 Income Costs Income Costs Income Costs The Government grant was replaced with business rates retention during this period, but success at Invest & Expand Uncertainty & Change Covid Crash the farebox meant that this made up a smaller 2000-2015 2015-2019 2020 proportion of the overall funding package. Shift to reliance on farebox London Underground Pandemic decimated from London Underground; revenue generating, fare revenue, requiring Note: the summary figures at right are indicative of the scale of costs and major investment and subsidising bus services; emergency Government revenues across different parts of the transport network in these eras. They system expansion delivers business rates retention support are intentionally an oversimplification and not intended to provide a specific major passenger growth replaces grant or comprehensive overview of the complete financial position in these Initial estimates for FY20/21; FY11/12 figures used to FY19/20 figures used to see notes at left years. The graphs only include operational costs and income. represent this era represent this era FY2020/21 figures are rough proxy estimates developed in early Dec 2020, prior to the announcement of London entering a ‘Tier 4’ lockdown and the further tightening in early January. The revenue figures are thus likely to be a significant overestimate.
18 Implications for the future The growth and improvement of London’s transport network has been instrumental in the capital’s economic success over the last half century, and in its move to become a more sustainable ‘public transport city’. This network has become the envy of many other global cities for its high-quality performance and continual adaptation in the face of change. A deterioration in the quality of the transport network in London would impact directly on London and the UK’s economic recovery post Covid and significantly reduce our ability to deliver a green recovery that meets our commitments on carbon reduction. The underlying funding model for transport in London has changed over the years and needs now to evolve again to meet the city’s future needs. Seeking to return to a past model would be wrong on two counts. First, these previous models are ill-suited to the current way in which decisions and investments are made in London. For instance, they mostly preceded the welcome move towards greater devolution of local powers and accountabilities. Second, such a backward facing step would fail to respond to the many drivers of change occurring pre-Covid – technological, lifestyle, work. A new model was always going to be needed soon. Covid simply accelerated the timetable. For the sake of the economy, the environment, and our quality of life, a new approach will be needed to meet the challenges of tomorrow. Photo by Andrew Nothstine
19 Shaping that future Since the 1980s, London has re-asserted We should actively seek to remain a hub, enjoyable human interactions – and makes itself as a leading global city. And much both domestically and internationally. We us more resilient to future shocks. We should of what has made London attractive over should choose to be open and connected to choose to prioritise our environment, both the last three decades will return as the the world. We should choose to support the locally and globally. We should choose to pandemic fades. But some things will have great cultural and educational institutions that make the capital work, for everyone. And we changed for good. London will need to give the city life. We should choose to invest should choose to believe in the city, both as respond and adapt if it is to thrive. This in the infrastructure that enables efficient and a place and as a concept. future is something that we will shape; not something that will happen to us. This latest chapter in the life of the capital will likely involve people travelling into central London less frequently and for different reasons. But if people are travelling less frequently, then they may be prepared to travel further. And if spaces do open up – be it on the 08:15 into Victoria, or in central London office blocks – it is not difficult to imagine the new, and perhaps more diverse, people who will fill them. This could bring fresh energy to the city and maintain, or increase, its attractiveness as a destination. London can take decisions to improve its chances in the competitive environment of global cities. Photo by Tomek Baginski on Unsplash
20 Imagining a future for London transport Shift to net-zero transport system Increased local activity enhances London's 'city of villages' reputation New and more dynamic uses in the 2030 Central Activity Zone Satellite and co-working offices Dynamic system replaces peak travel revive the high street times; live updates on passenger Green network of walking numbers and cheapest travel times and cycling routes set up to connect parks and nature across the city Investment in public realm - creating Affordable electric new destinations, transport and new reasons to visit and routes connect a safer and more suburban communities inclusive city 2021 Electrification of black cab fleet, 'Collectivo' initiatives, support for elderly and goods delivery ULEZ Extension (2021-22)
21 The challenge Influencing and shaping the changing city
22 Significant global and local trends are shaping a new era for cities, and the transport systems that support them Trends in major cities across the globe Changing priorities for urban places – most cities Transport critical to decarbonisation – transport is Changing view of the role of streets – most cities are moving towards more holistic and sustainable increasingly seen as a key enabler for decarbonisation are now adopting a view of streets as places for approaches to enable ‘good growth’ and economic and other policy aims far beyond just moving people people, and not just cars – with implications for urban competitiveness characterised by creating liveable, & goods including health, social and economic equity, design, placemaking, active travel, and road usage. diverse and inclusive communities. unlocking regeneration opportunities and supporting housing development. Rising cost of living – many successful cities are Increasing moves towards ‘Digital Lifestyles’ Growing prevalence of shared mobility options – facing serious affordable housing crises and other – e-commerce, e-entertainment, e-learning are all private hire vehicles, bikeshare, car share, dockless high costs that exacerbate inequality. becoming a more common part of everyday life. bikes, electric scooters all booming. Global trends particularly relevant to London A slowing of population and travel demand growth Increasing freight and servicing / delivery trips – Increasing adoption of active travel opportunities – according to the Travel in London 13 (TIL13) report, a freight now accounts for a third of all vehicle trips in – the percentage of Londoners undertaking at least 20 summary of travel and transport trends produced annually the Central London during the peak.1 minutes of active travel per day has increased to 42 by TfL, ‘population, economic and societal change led to percent (TIL13). slowing growth of travel demand in London in the four years up to 2019… London’s population increased by just 0.6 per cent in 2019, the slowest rate of growth since 2004.’
23 These trends will have significant impacts on how people travel in London – but these impacts are highly unpredictable Projecting future travel demand is more uncertain now than at any point in TfL’s existence. The pandemic will have significant effects on travel patterns – many of which cannot be forecast with certainty at this stage. These include: Economy Lifestyle Experience Technology Political Employment and wages One of the most influential Successful cities will New transport technology Policy and investment have an obvious impact determinants of future travel increasingly be those that has been a key driver of choices, for example on commuting trips – but demand will be the degree offer unique and diverse change over the last five related to fares, fuel duty, also leisure trips, which are to which working from experiences in high-quality years, underpinned by the zero emission vehicles or correlated to disposable home becomes the norm. urban environments. The smartphone – new ways active transport, all affect income. During the 2008 Most analysts believe that ability to attract people back of booking transport have the choices travellers will recession there were 1.7 businesses and their staff into urban centres will rely in unlocked private hire, cycles make. So too do wider million fewer passenger trips will want to return to the part on the quality of these and now e-scooters in some political decisions. For than in the previous year office for part of the week experiences, perceptions of places. Electric vehicles and – example, population growth as London GVA declined but probably not every day. safety and well-being, and in time – autonomous vehicles in London, a key driver for by 5.5%. The medium Where this balance lies ease of access. This places could bring environmental travel demand, has been and long-term impact of will be critical. Additionally, greater emphasis on the benefits but also new significantly dependent on both Covid and Brexit on changes in leisure activity quality of our public spaces challenges and uncertainties. international migration. The the London economy are have resulted in fewer trips and how these spaces Technologies and business key point here is that we subject to widely varying on public transport as local are managed and used to models can be expected to have agency, at least in part, projections and forecasts. and online consumption attract new visitors. London’s continue developing rapidly, to shape trends through increases, especially in retail success in this regard will in ways that are difficult to policy choices. but also in hospitality. have an impact on future project 5-10 years out. travel demand in the city.
24 Scenario planning for the future The broad range of ‘unknowns’ discussed on then undertaken some rudimentary, high-level There are, of course, dozens of other possible the previous pages means that we need to modelling to look at the indicative scale of scenarios for London’s medium-term future. consider various scenarios for the future. impact each could have on travel demand Some of these scenarios are far more Transport for London set out their recovery in London, and the corresponding impact pessimistic than those assessed in this report. planning framework in the Travel in London 13 on fare revenue. We have chosen a base To keep matters simple, maintain general annual report. We are focused primarily on the year of 2024/25 for this modelling, as it is alignment with TfL and GLA projections for stage characterised by TfL as ‘steady state distant enough to assume we will beyond the the mid-2020s, and fit with our vision for recovery,’ a point in time in which restrictions pandemic but still falls within the range of TfL’s London’s success, we have elected to base to daily life are lifted and the Covid pandemic most recent five-year business plan. this analysis on the two scenarios that follow. is largely under control. TfL sets out two possible scenarios for that Potential scale of ridership decline at both period: ‘return to nearly normal’ and ‘change rail stations (light purple) and bus stops to London.’ In the first, travel in London returns (dark purple) in London, 2024/25 under to something resembling pre-pandemic, but Scenario 1 (see following page). demand for public transport and economic activity have not fully reached 2019 levels as some shifts in preferences and behaviour have ‘stuck.’ In the latter, the changes which are occurring now largely continue – a pronounced shift to working from home and substantial rise in local area travel, putting pressure on road space. We have expanded on these scenarios with our views of what this period might look like – in the absence of major interventions Image source: Arup between now and the mid-2020s. We have
25 Two scenarios for the ‘steady state recovery period’ Scenario 1: Redistributed London (correlates loosely with TfL’s Change to London scenario) Major change Minor change In this scenario, the pre-Covid gravitational force of Central London Non-TfL begins to decline, as the attractiveness and purpose of cities changes. While the Radial Rail & Tube Bus Commuting Cars* Walk/bike Trips into wider region continues to grow, the pace Central London is far more modest and the distribution of this growth more dispersed. The Orbital/outer rail population of Inner London stagnates or Local trips begins to decline, as residents who no Local bus +500m annual trips longer have a need to be close to their * jobs move further away in search of more space or lifestyle changes. Working from home has a sustained impact on how people choose to live, with Compared to 2019** Compared to TfL business Compared to 2019** Compared to TfL business reductions in central London commuting plan for 2024/25 plan for 2024/25 from all parts of the commuter belt, and in particular those traveling furthest. There is a small increase in leisure trips both locally and into central London, as a -7% -7% -6% result of commuters having slightly more free time. Travel in local neighbourhoods increases substantially, typically by private car, walking, or cycling. -16% * Pay via congestion charge or ULEZ. ** Future scenario years include Elizabeth Line and Northern Line extension, making apples-to-apples impact compared to 2019 more severe than it appears.
26 Two scenarios for the ‘steady state recovery period’ Scenario 2: A new equilibrium (correlates loosely with TfL’s Return to Nearly Normal scenario) Major change Minor change While the working from home trend continues, Central London remains an attractive place to live, work, and Non-TfL play. The reduction of “in-person” Radial Rail Bus Commuting Cars* Walk/bike working means large companies Trips into require a smaller footprint, opening Central London up space and opportunities for new businesses, including small and medium enterprises, to locate more affordably Local trips in Central London. So while the types Local bus Orbital/outer rail +250m annual trips and frequencies of commuter journeys into Central London may change, the overall labour pool of commuters will grow – offsetting some of the impact of increased working from home. Compared to 2019** Compared to TfL business Compared to 2019** Compared to TfL business Similarly, in the residential market, while plan for 2024/25 plan for 2024/25 some may choose to relocate further +1% afield to areas outside of London, this reduced demand will create opportunities and attract aspiring Londoners who were -2% -1% previously unable to afford the housing costs associated with inner London living, -8% as housing supply continues to increase and demand softens. * Pay via congestion charge or ULEZ. ** Future scenario years include Elizabeth Line and Northern Line extension, making apples-to-apples impact compared to 2019 more severe than it appears.
27 What are the high-level conclusions from these scenarios? On average, Londoners’ make 2.1 trips per Whilst the increase in local trips using active planning and investment. It would be harmful day, a steady decline from around 2.5 trips per modes is welcome, the increase in local car to the ‘green economic recovery’ of London day in 2013. The type of trips Londoners make trips is reversing a modern success story in to allow levels of car usage to start growing has also been changing. The largest fall in trip London, unless measures are introduced significantly again, adding to congestion and rates over the last 10 years has been in private to prevent this happening. There is real pollution in local neighbourhoods. To avoid car trips. From 2005 to 2018, rates fell 30% as opportunity to deliver greener and more this requires a new approach to how we inclusive neighbourhoods with a focus on think about the use of road space in London, car ownership and availability declined. active travel, but this will require careful including the way in which we pay to use it. Under our indicative modelling, the increase in home working in Scenario 1 results in 500m 18 fewer trips to work per year by 2024, reducing 2019/20 Our projections 2024/25 16 mode shares (Scenario 1) mode shares the total number of work-related car and public transport trips across Greater London. Londoners ’ average t rips per week 14 As people spend more time at home, this Active Active 12 34% Active : 37% could result in a corresponding increase in +9% in 2024/25 local trips, which are more likely to be made vs 2019 10 Walk by car or walking / cycling. The scenario we Cycle have tested – which to reiterate assumes no Car modes 8 Private Vehicle Car modes 36% Car: major interventions – suggests a 9% increase 37% Taxi/Other 6 +2% vs 2019 in active travel trips by 2024/25 (compared to Bus/tram Underground/ DLR 2019), increasing the overall share of active 4 Other Rail travel trips in London from 34% to 37%. This Public Transport Public Transport 29% Public Transport: is set against an increase in car trips and a 2 -16% vs 2019 26% significant reduction in public transport trips – 0 16% less in 2024/25 compared to 2019 levels. 2013/14 2014/15 2015/16 2016/17 2017/18 2018/19 2019/20 2020/21 2021/22 2022/23 2023/24 2024/25
28 What does this mean for TfL’s finances? TfL relies heavily on passenger fares to fund potential cost savings in the following section.) forecast, new approaches will be needed to operations. The likely decline in passenger We have also assumed that TfL will not take solve the likely ongoing and sizable gap. numbers on rail and bus services in the on any new debt to cover operating costs in medium-term, as forecast in our two scenarios, the next few years, and instead and will need will place a significant strain on TfL’s finances to work with central government to find a even beyond the current crisis period. bridging solution. Capital enhancements are not included in this assessment. Devolved We have undertaken a high-level assessment revenue streams like the current Business Rate to understand what this impact might look like Retention could come under greater pressure in the mid-2020s, and the size of the potential in the post-Covid era, and thus we have funding gap it will create. Our estimates shown this income stream as potentially being suggest that rail revenues may be down by lost or reduced – and thus contributing to the c. 18-26% compared to TfL’s current five- future gap range. year business plan for 2024/25. Bus income is likely to be down from 2019 but largely in Based on this analysis, we estimate that the line with the original TfL forecast for 2024/25. 2024/25 funding gap could be between £500 This is because the business plan already million and £2 billion. included a fall in bus passengers and revenue, This is a very high-level and indicative analysis, largely due to improvements to the rail network and is oversimplifying a highly complex (opening of the Northern Line extension financial picture. However, our estimated and Elizabeth Line) as well as changing gap is within the range of conclusions demographics and incomes in the city. reached by the Mayor’s Independent Review For simplicity in this analysis, we have commission, which suggests a gap of £1.5 assumed that costs and other revenue to 2 billion (although this includes key capital sources remain broadly similar to the figures enhancements, which our assessment does Photo by Christopher Burns on Unsplash in the business plan for 2024/25. (We discuss not). It is clear that under any scenario or
29 These scenarios result in a potential projected funding gap between £0.5 to £2 billion in FY2024/25 (operations only) £9.5bn The Potential £9bn Funding Gap £0.9bn £8.5bn £1.3bn £1.0bn £7.9bn £0.5 - 2bn £0.9bn £0.7bn £0.9bn £0.7bn £1.0bn £0.6bn £1.0bn £0.7bn £1.7bn £0.7bn TfL Controlled Expenditure and Income Sources £2.8bn £1.7bn Rail (TfL Rail, LU and DLR) £1.6bn Buses Streets (Cycle Infra, CCZ, ULEZ) £5.2bn Other (Property, Media, Central Costs) Additional Expenditure Liabilities £4.2bn £3.6bn £3.7bn Financing & Renewals Costs External Income Reliance Business Rate Retention Income Expenditure Income Scenario 2 Income Scenario 1 Income Existing TfL Five-Year A New Equilibrium Redistributed London Business Plan and new local revenue generation
30 New models Funding approaches for the next era of transport in London
31 Pathway to a new model for London There are three principal sets of levers that By the end of the 2020s, however, transport From the perspective of central Government, can be used to support London’s transport will be quite different than it is today, as a London’s path could provide important ideas system over the next decade and beyond. result of the trends discussed in this report. and insights that can be adopted across These are: TfL must start evolving into a new phase of the country. With a ban on the sale of petrol/ 1. ‘Right-sizing’ the system to bring its organisational life - underpinned by a new diesel vehicles by 2030, current revenue changing levels of demand in line with mindset, new partnerships, and critically a mechanisms such as fuel duty and vehicle costs and revenues; new set of tools to navigate and manage this excise duty will need to be revised or replaced change successfully. within the next decade. 2. Seeking new funding from traditional sources, such as general taxation or A decade of transition: conceptual glide path to a new model transport-related fares and charges (some of which are deliverable now, and Relative importance to the funding solution some of which would require changes in law or policy); and Traditional levers Deliverable now Require change in law or policy 3. Looking at new models or ideas that • Central Government grant • Devolution of London-raised revenues are tailored to emerging opportunities • Existing Mayoral revenue sources • New Mayoral powers • Fares and charges and can be introduced alongside the traditional levers. In practice, the appropriate solution is likely New tools Alternative approaches to be a blend of these categories, particularly reflecting emerging during a near-term transition period. The opportunities devastating financial impact of Covid will require continued central Government support for at least the next couple of years, Right-sizing the system and any major new initiatives will take a Adjusting service levels to meet reduced demand similar amount of time to be designed, consulted on, and implemented. Today 2025 2030 and Beyond
32 Cost reduction The most direct approach to reducing costs is cutting Based on our view that the likely funding gap is in the order of £0.5-£2 billion, this services. The Mayor’s independent panel assessed means that right sizing could ultimately contribute somewhere between c.8 and options for reducing bus and rail frequencies, closing 40% of the solution. the Night Tube and some stations at weekends, and eliminating cycle hire and ferry services. They Illustrative estimate that taken together these drastic cuts could Illustrative Action Potential Annual have a net financial impact of up to £427m per year. Savings The commission notes, however, that there would be Seeking efficiencies through digitisation, significant and unequal impacts from such a move. Organisational Efficiencies management processes, HR policies, and £50-60m other actions Aggressive service cuts also run the risk of catalysing a spiral of decline in which poor quality services lead to 10% peak-hour frequency reduction on lower passenger numbers and therefore lower revenues Rail Victoria, Northern, and Bakerloo Lines £40-50m which, in turn, require further cuts. Such an approach would not meet the vision set out in this document, the Mayor’s Transport Strategy or central government policy Bus + Tram Reduction of 25m annual bus km (5%) £75-100m for a thriving and sustainable London. That does not mean that costs cannot be reduced. Other Services Privatise cycle hire and reduce river services £5-10m To avoid major negative impacts on the quality of TOTAL London’s transport network there are two primary ways in which TfL can reduce its cost of operations: (1) £170-£220m seeking to harness greater organisational efficiencies, and (2) better aligning – or ‘right-sizing’ – services with Contribution to a £2bn gap future demand.
33 1. Organisational efficiencies 2. Right-sizing services with demand TfL has undertaken substantial measures to reduce More promisingly, the system could be ‘right-sized’ costs and improve organisational efficiency. On a like- to realise cost reductions. This is not about cutting for-like basis TfL has managed to reduce its annual services to save money, but instead ensuring operating costs by £200m from 2015 to 2020, through that London’s transport network is responsive to reducing management overheads, streamlining changing demand patterns. For example, in much of operations, and improving asset performance. Much of central London bus routes run in parallel to the tube the low hanging fruit has been harvested. Any further network below. This is due to the peak hour capacity actions of a scale sufficient to have a material impact – constraints on the underground and the pricing such as major changes to salaries, pensions, benefits, structure that makes the bus the most affordable and working practices – would bring significant option for many. A more efficient solution might be organisational and political challenges. practicable in the post-pandemic world. Just because these would be challenging does not Approaching the question of operational cost mean they should be dismissed, however, and other reduction from this perspective would minimise options can always be pursued, including increased impacts on customer experience and thus avoid the use of digitisation, automation, and other emerging ‘decline cycle’ where lower service quality creates technologies that are fuelling efficiency improvements further falls in demand and revenue. Our high-level in other sectors. But on balance, we believe it will assessment suggests that £120-160m per year become increasingly difficult to identify and capitalise could be saved through such right sizing measures, on further efficiencies that are capable of being whilst striking the right balance between scaling the delivered without serious impacts on London’s system to meet new demand levels, retaining vital transport operations. connectivity, and maintaining the services upon Even if a further 10% reduction in corporate/non- which London’s residents, visitors, and business rely. operational spending could be found, the c.£50-60m that would be saved annually would only fill
34 Traditional levers: Options available under current laws and policies There are three main categories of traditional However, such an approach could be could be raised further. This would have major levers that are available now: expected to meet with public and political equity impacts and a dampening impact on 1. A central Government grant, provided opposition outside of London, where networks economic activity, as well as lead to further out of general revenues; are not funded in this manner. Even if such an declines in ridership and revenue. agreement was struck, it is always susceptible Other options could include expanding the 2. Local revenue-raising sources that are to a change in government policy. currently within the Mayor of London’s congestion charging scheme, for instance to control; and Sources in current Mayoral control the North and South Circulars as proposed by DfT; reducing concessions passes that 3. Changes to existing transport-related Currently council tax is the only tax the Mayor provide free travel, for example means-testing fares and charges. has broad flexibility to vary. For instance, the Over-60s pass; or introducing a workplace the Mayor has recently proposed a £15 parking levy (however this is currently Government grant Band D council tax precept to help support designated as borough led policy as set out in concessionary fares for under-18s and over- The most straightforward long-term solution – the MTS). There are also other, less ‘traditional’ 60s. The Mayor has also levied a business and the only viable short-term solution – is a sources available to TfL, but most of these are rate supplement to fund part of the cost of stable agreement with Government to fund the unlikely to raise significant revenue. Crossrail. This funding stream is hypothecated gap, in recognition of the critical contribution for that purpose. These options all have significant negative that London makes to the wider UK economy consequences, acceptability challenges or and Government balance sheet. Transport-related fares and charges delivery risks. These could potentially be This support could be structured similarly to The Mayor also has power to vary a range overcome and the negative impacts mitigated, the five-year Periodic Review process utilised of transport-related charges in the city. Fares but on balance they are unlikely to provide the by Network Rail and Highways England – a are already increasing by RPI+1%, but they right long-term solution for London. ‘tried and tested’ model which ensures that investment is supporting defined outputs agreed through a robust regulatory process.
35 Traditional levers: Options available under current laws and policies Scale of potential Contribution to a Medium-term Option Assumptions revenue £2bn gap plausibility Central Government grant Central Government grant to TfL (long-term In the short-term grant is the only to meet the funding gap; a n/a commitment) longer-term, multi-year solution is unlikely to be stable over time Taxation sources within current Mayoral control A new Mayoral Precept, comparable to the London Additional council tax precept £60m Olympic & Paralympic Precept, which equates to a £20 impact on Band D properties Transport-related fares and charges Raise fares above current agreement £100-150m Fare rises increased to RPI+2% Expansion of congestion charge zone £500m New £5 charge within North and South Circulars Means-testing the over-60s free travel discount £65m 50% of £131m lost revenue from Over-60 pass Extrapolation based on Nottingham revenue (income shared Workplace parking levy £200-250m with boroughs) Private hire surcharge £75m £1 per-trip surcharge A 50p per trip surcharge applied to all bikeshare and e-scooter Bikeshare and e-scooter surcharge £15m trips Station naming rights £10m £1m annual charge for 10 ‘non-landmark’ stations.
36 Traditional levers: Options requiring changes to current laws and policies There are two main categories of traditional Two London Finance Commissions (LFC, the Two other forms of taxation currently not levers that would require changes to first established by the Prime Minister when available to the Mayor of London, but which current law or policy, and thus could not be Mayor; the second by the current Mayor) have been discussed historically, are a immediately implemented: have examined these options. The LFC found hypothecated employment tax for transport, 1. Devolution of taxation revenues; and that, as well as compelling equity arguments similar to the ‘Versement Transport’ in France, for London retaining more of its taxation to or a tourist tax. While an employment tax has 2. Devolution of further fiscal revenue meet its public spending needs (which in turn the potential to generate significant revenue, raising powers to London. underpin the city’s tax surplus), there are also it would be difficult to implement at a regional strong efficiency arguments for some taxes. (rather than national) scale and is an entirely Devolution of revenues new concept in the UK context. For example, if London retained more of its Government could agree to devolve some business rates over time, then the incentives Tourist taxes are simpler and adopted across portion of taxes raised in London back to for dense development, which would reinforce much of the world, but would make a relatively London. For example some of the £2.7bn economic growth, would be stronger. Further small contribution to the TfL funding gap. This business rates tariff paid by London to central devolution of London-raised taxes should be new revenue source would also be subject to Government could be re-invested into London. part of any stable TfL funding settlement. competing demands from other needs across Alternatively a small proportion of VAT, income the city, meaning the portion going to TfL or corporate taxes could be devolved to Devolution of powers could be expected to be even smaller. London – however, this is an unprecedented measure for any region of the country. Perhaps Central government could also devolve further more attractive to Government would be a fiscal revenue raising powers to the Mayor of devolution agreement for VED or fuel duty, London, as recommended by the LFC. While both of which are declining revenues and such a settlement could also be subject to could instead be re-purposed by London into policy changes, it is likely to be more resilient a more sustainable revenue tool (discussed than simple government grant. later in this section).
37 Traditional levers: Options available under current laws and policies Scale of potential Contribution to a Medium-term Option Assumptions revenue £2bn gap plausibility Greater devolution of taxes generated in London 25% of current BR Tariff paid by London Increased retention of business rates £700m to Central Government 2p per £ of rateable value, doubling the Additional business rate supplement £200m existing supplement Retention of London-generated general taxes 0.5% - 3% retention of estimated total (e.g. VAT, income, corporate) £100-1,000m VAT receipts collected in London Estimate of total VED collected annually Retention of VED paid by Londoners £500m from vehicles registered in London 50% retention of fuel duty paid for all Retention of fuel duty paid by Londoners £850m vehicle kilometres driven annually in London New taxation raising powers provided to Mayor 1% on all London employees above a Employment tax £1,400m base wage level £4 per night levy on all commercial Tourist tax £100m accommodation
38 Introducing new models for a new era While the ‘traditional levers’ above have an There are also a series of pressing challenges We have proposed four building blocks important role to play in TfL’s future business London faces including the need for a strong for a potential new model, each of which model, and are the only course of action and stable economic recovery, which also is intended to spark creative thinking and available in the short term, we believe now is delivers the changes needed to meet our net debate. Each of these carries significant the time to explore new models for funding the zero commitments. complexities, some of which are discussed London transport network to be introduced in this report. They would require alongside these. The impact of Covid-19 will This is a rare opportunity to re-evaluate transformational change, which is difficult and mean there is a fundamental shift in how what we want from our transport network in can be disruptive, especially in complex cities people use the transport network in London. London; to acknowledge and embrace the like London. But we believe these concepts The relationship between home and work has changes that are taking place in society; and have merits worthy of further consideration, changed for many Londoners, influencing the time to ‘think big’ about the right model for with an optimal long-term solution leveraging their attitudes, preferences and behaviours. the next era of transport in London. elements of each. London Vehicle Smart Road Pricing London Mobility Hub Integrated Fares Ownership Duty Paying to drive in London – Capturing new modes Reforming the fare system Replacing VED with a smarter and greener of transport and mobility and network new model for accessing providers London’s road network
39 Building blocks of a potential new approach London Vehicle Smart Road London Mobility Integrated Fares Ownership Duty Pricing Hub Replacing VED with a new model Paying to drive in London – Capturing new modes of Reforming the fare system and for accessing the road network smarter & greener transport and mobility providers network At the moment, all vehicles registered to Introducing a new charging mechanism The range of mobility choices is Simplifying and harmonising existing fare an address in London pay Vehicle Excise for driving a vehicle in London would growing all the time, and this should be structures would allow more effective Duty (VED) to the Government based on help discourage the potential for embraced and welcomed rather than use of existing transport capacity. a combination of vehicle value and CO2 increasing vehicle use and create a resisted. London has the potential to This concept would integrate the flat- emissions. Annual VED contributions source of income for investment in the be a global benchmark for embracing fare bus and zonal rail system into a from Londoners towards investment wider transport system. Some road the best transport technology has to single network-wide approach to fares. in the non-London road network are users already pay a flat charge to drive offer in a mature global city context. Removing the cost differential between around £500m. This system has to be in London (via the CCZ, ULEZ, or tolls). Incorporating these new travel choices services, travellers will choose the option reformed within the next decade to Evolution of this scheme to a more as part of the transport family requires a best suited to their journey. In central reflect the shift to electric vehicles, and dynamic system reflecting the type different approach where TfL is more of London, this will often be the tube, there is an opportunity for London to of vehicle, and the potential impact it a commissioning and licensing authority, allowing bus services in these congested be a pilot for the new system, based on is having in terms of congestion and providing a platform and common areas to be reduced – saving substantial a ‘membership fee’ approach where pollution would allow people the flexibility standards for new operators to enter the costs and freeing up road capacity. owners of vehicles pay an annual charge to drive where and when they wanted on market, and including a new mechanism Because bus fares would increase in this to be able to own a vehicle in London. the basis the impact of their journey was for charging. model, new subsidies for those on low- reflected in the price they paid. incomes could be introduced. Contribution to a £2bn gap Contribution to a £2bn gap Contribution to a £2bn gap Contribution to a £2bn gap £300-800m £1,200-1,800m £200-250m £250-500m Key Additional Benefits Key Additional Benefits Key Additional Benefits Key Additional Benefits • Expedites clean vehicle transition • Less congestion and pollution • Embraces innovative services • A simpler experience • London in control of its own taxation • Flexible to changing priorities • Future-ready for new technologies • Better modal integration • Can link with other Mayoral strategies • Uses road space more efficiently • Multi-modal trips become easier • More space for active travel
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