TRAINING CONFERENCE & EXPOSITION - 56 TH ANNUAL Keeping Support Flowing for Families
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
AGENDA-AT-A-GLANCE 1
Keeping Support Flowing for Families
56 TH ANNUAL
TRAINING CONFERENCE
& EXPOSITION
m ay 1 9 – 2 3 , 2 0 1 9
We hope you can join us...
The Eastern Regional Interstate Child Support Association networking event. Get to know your fellow ERICSA members
(ERICSA) would like to extend an invitation for you to join as we share locally produced beverages and snacks. On
us for our 56th Annual Training Conference & Exposition in Wednesday night, we change from our traditional banquet
historic and beautiful Niagara Falls, NY from Sunday, May 19th format to the first ERICSA Block Party. Besides food, drink, and
through Thursday, May 23rd. music for dancing in the streets (do we hear a song there?)
there will be a photo booth, and for the first time, a dunking
Horseshoe Falls . . . Wedding Veil Falls . . . Maid of the Mist . . . Cave
booth, where you can try to dunk a Board Member for charity.
of the Winds . . . America’s first State Park . . . and . . . ERICSA’s
We will also be selling T-shirts to raise funds for our two
2019 Annual Conference. This spring, ERICSA heads to the
memorial funds, the Gordon Mosely Rising Star Scholarship
Northlands of New York and will be convening right on the
Fund and the Gordon Bailey Speakers Fund.
U.S. – Canadian border. It promises to be a conference as
spectacular as the natural beauty of the Falls themselves. For those of you who have never attended an ERICSA
conference, we encourage you to consider joining us in
The Program Planning Committee has developed an
Niagara Falls. We promise that not only will you learn from the
outstanding agenda that provides something for everyone!
informative plenaries and the many varied topical workshops
We have three exciting plenaries including a new take on
presented by some of the most informed and experienced
our famous ERICSA Team Wars after the business breakfast
child support professionals in the field, but also from the large
and forty-five workshops! A large number of the workshops
number of experienced attendees who are willing to share
provide Continuing Legal Education (CLE) credit.
their ideas and practices from their own jurisdictions.
The plenaries and workshops touch on a variety of relevant
For those of you who have attended in the past, we encourage
topics including, but not limited to, interjurisdictional
you to visit the conference again! As you know, it is a
processes, legal ethics for child support professionals,
wonderful opportunity to share your ideas with, and to learn
safeguarding of information, mentoring child support leaders
from, your colleagues in the child support profession.
for the future, and technological advances in the profession.
The members of the ERICSA Board of Directors look forward
The Office of Child Support Enforcement (OCSE) will
to meeting all of the attendees to discuss ERICSA activities
be represented through a number of workshops and
in furtherance of our profession and to provide information
Commissioner Scott Lekan will be sharing the OCSE mission
to those interested in taking a more active role in their
and his priorities for the future.
profession and ERICSA.
In addition, we are very excited to announce the first ever
The conference site is the Conference and Event Center at
ERICSA Interjurisdictional Fair (IJ Fair)! The first IJ Fair was
Niagara Falls, located across the street from the conference
conducted in San Diego, California in 2005 at the WICSEC
hotel – Sheraton Niagara Falls. The Seneca Niagara Resort
Conference. The fair is created to provide an opportunity for
& Casino is nearby, and the world-famous Niagara Falls is
representatives to share contact and content information
just blocks away. For those so inclined, bring your passport
about their agencies, and network with other Ambassadors
so you can travel by foot or vehicle to the Canadian Falls via
and participants. It’s a time to discuss policies, share ideas
the Peace Bridge. You will also be close to shopping, exciting
and most importantly, make connections. The IJ Fair will be
activities such as boat rides to the Falls and guided walks
held on Wednesday, May 22nd in the Exhibit Hall from 3:30-
behind the Falls, as well as many restaurants and bars where
5:00 p.m. The Ambassadors who attend will be available
you can relax and enjoy leisure time after an exciting day of
to provide information about their program and informally
learning. Check out the hotel’s website for amenities and
discuss program-specific interjurisdictional issues, policies and
things to do in the area.
procedures with conference attendees.
Don’t forget to check out the registration website and make
This year, the On-Site Coordinating Committee has planned
your plans to get the Early Bird rate (ends March 8, 2019).
several events for our attendees to relax, enjoy themselves,
and network with fellow professionals and colleagues. On We look forward to seeing you in Niagara Falls, NY in May 2019.
Sunday night, join us at the Hard Rock Café, Niagara Falls
(New York) to honor our President, Tom Horan, at the annual
President’s Reception. Patrick W. Quinn, Esquire Nick Palos
ERICSA President-Elect and Vice President – On-Site
Monday, Tuesday and Wednesday we will have our usual Conference Program Planning Committee
breaks and time to visit in the Exhibit Hall. On Monday Committee Chair
Night, join us in the exhibit hall for our Taste of Niagara Falls
GE N ERAL I N FO R MAT I O N 3
Conference Registration funds, the Gordon Mosely Rising Star Scholarship Fund
Early Bird Registration will be accepted and the Gordon Bailey Speakers Fund. The T-Shirts are
through March 8, 2019. only available for pre-sale and there will be no extra shirts
Pre-registration for the conference is strongly encouraged; available at the conference.
however, you may register on-site, provided space is
available, beginning Sunday, May 19, 2019 from noon to Interjurisdictional Fair
6:00 p.m. or Monday through Wednesday between the ERISCA is pleased to hold its first Interjurisdictional Fair (IJ
hours of 8:00 a.m. and 5:00 p.m. Please visit our website for Fair) on Wednesday afternoon. The IJ Fair is an easy way
conference registration information. for child support professionals to meet their colleagues
from across the country in a comfortable, no-pressure
Suggested Dress Code environment. Attendees can spend as much or as little time
We suggest business-casual dress for all conference at each table just to chat, request a call-back about a case,
workshops. You are invited to wear your party clothes for or learn more about a program. And, of course, everyone
the President’s Reception and Taste of Niagara Reception, likes contact information.
but you will also be comfortable in business casual. Also be
prepared for an outdoor Block Party on Wednesday evening. CLE Credit
ERICSA traditionally has been able to provide several hours
Sunday President’s Reception of continuing legal education (CLE) credits at each annual
Plan to join us on Sunday evening at the Hard Rock Café conference. ERICSA anticipates that there will be at least 24
for our President’s Reception from 6:00 p.m. to 8:00 p.m., workshops and plenaries eligible for CLE credits. An ERICSA
just a short walk from the hotel. This event is included for Certificate of Completion showing each session attended
attendees registered for the conference. This will be your will be provided for the attorneys who would like CLE credit.
first opportunity to catch up with old friends and meet There will be a fee of $25 for this service.
some new ones. Tickets are available for non-attendees at
a cost of $25. Come and enjoy food and drinks as we honor ERICSA Scholarships
and thank our current President, Tom Horan, for his service Once again ERICSA is offering two scholarships to IV-D
and leadership of ERICSA. child support workers currently employed in a Title IV-D
child support program (includes state, county, tribal,
Taste of Niagara Networking Reception international, and contract staff for attendance at the
Start your Monday evening off right and network with Niagara Falls, NY conference).
peers in a relaxed environment while enjoying local hors
d’oeuvres, beer and wine. The Taste of Niagara Networking One scholarship will be awarded to a child support
Reception will take place in the Exhibit Hall and tickets are professional outside New York and one will be awarded to a
available for non-attendees at a cost of $25. New York professional.
Block Party The scholarship award will cover the registration fee for the
We’re switching up the traditional banquet with the first successful candidates as well as transportation costs to and
ever outdoor ERICSA Block Party running from 5:30 p.m. to from the conference and a daily stipend for the days the
midnight. The evening will kick off with a cocktail hour from candidate attends the conference.
5:30 to 6:30 p.m. and two drink tickets are included for the
evening with a cash bar thereafter. Dinner will be served Applying for the scholarship is easy. Just complete the
from 6:30 to 8:00 p.m. The remainder of the night will be application found on our website telling us why you think
dedicated to a party with dancing; a photo booth; and for attending the conference would be beneficial to you in
the first time, a dunking booth, where you can try to dunk a your employment.
Board Member for charity.
Applications must be received no later than March 30, 2019,
Block Party T-Shirts and can be emailed to:
Block Party T-shirts are available for purchase for $15 and
are NOT included in the registration fees. Money raised Terence O’Halloran, Esq.
from the T-Shirts will be put towards the two memorial TerryO’Halloran@PACSES.com
5 6 TH A N N U A L E R I C S A T R A I N I N G C O N F E R E N C E & E X P O S I T I O N N I AGA R A FA L L S
HOTE L AND T RA NS P O RTAT I O N 4
ERICSA Professional Excellence Awards occupancy. The taxes and fees are higher for rooms outside
ERICSA is pleased to continue our recognition program to of our group block, so please disregard any other charges
honor child support professionals! We invite you to submit you may see during the booking process including the
your nomination for an individual in the child support $24.95 a night destination amenity fee and 7% DMF. Your
community who has strived for professional excellence. credit card will not be charged until arrival and the charges
Nominations must be received by March 30, 2019, and can will be adjusted to the negotiated total group rate. The
be emailed to Laura Stafford, ERICSA Board Member, at cutoff date to make reservations is April 17, 2019 or until the
lstafford@porterco.org. group block is sold-out, whichever comes first.
It’s a “Win-Win” Situation: Visiting Our Sponsors To reserve your hotel reservation by phone, please call (800)
and Exhibitors and Attending Our Workshops 325-3535 and refer to group code “ERICSA” for the ERICSA
You can be a winner! What do you have to do? Be sure conference.
to visit the Exhibit Hall to meet representatives from the
organizations and companies that graciously sponsor the You may also reserve your room online.
ERICSA conference. Attendees will receive a game card
in their registration packet that requires them to visit all Check in time is 4:00 p.m. and check out time is 12:00 p.m.
exhibitors in the vendor area to complete game. Drop off You can also reserve your room through our conference
your completed card (with your name on it) at the ERICSA website and click on the hotel link.
booth, and you’ll be entered into daily drawings for great
prizes during the afternoon breaks. Parking
Parking with in and out privileges at the hotel is
First Timers complimentary for ERICSA attendees.
Is this your first time attending an ERICSA Conference?
Join us for an opportunity to hear about the ERICSA TRA NS P O RTATI O N
organization, get an introduction to the conference and
ask questions in an informal and relaxed setting. It’s a great
Airport Information
There are two airports that service the Niagara Falls area:
way to get acquainted with others who are attending the
conference for the first time and meet some ERICSA board
Niagara Falls International Airport (IAG)
members! Stop by Sunday at 4:00 p.m.
Service offered by Allegiant Air and Spirit Airlines.
Distance from Hotel: 9 mi.
Mandatory Moderators Meeting
Drive Time: 15 min.
If you are a moderator, attendance at this meeting is
mandatory. Moderators will be provided information Type Typical Minimum Charge
regarding the conference along with specific scripted Taxi $33 USD
information that needs to be provided to attendees at each Uber and Lyft $15-$18 USD
workshop. Moderator meeting times: Sunday at 3:30 p.m. or
Monday at 12:00 p.m. Buffalo Niagara International Airport
Service offered from a majority of airlines.
Distance from Hotel: 25 mi.
HOT EL I NFO R M ATI O N
Drive Time: 32 min.
Sheraton Niagara Falls USA
Type Typical Minimum Charge
300 Third Street
Taxi $81 USD
Niagara Falls, NY 14303
Uber and Lyft $35-$42 USD
(716) 285-3361
Hotel Accommodations Ground Transportation
Reserve your room at the special conference rate of $124 Airport Shuttle
per night, plus 13% tax and a $7.95 Destination Amenity Fee, Buffalo Airport Shuttle is offering a discounted shared
for a total of $148.71 per night for single/double occupancy shuttle service. Reservations are required and can be
(available May 14 to May 26, 2019). An additional fee of made by calling (877) 750-2550 at any time. Reservations
$10 per person will be applied for triple and quadruple made via our online reservation system will not reflect the
5 6 TH A N N U A L E R I C S A T R A I N I N G C O N F E R E N C E & E X P O S I T I O N N I AGA R A FA L L S
ME MBE R S H I P 5
discounted conference pricing. To receive the discount, JO I N TH E E RI C SA FA MI LY
you must contact our office and mention that you are with
ERICSA members primarily come from states east of and
the conference.
bordering the Mississippi River; however, membership
is open to all. As a non-profit organization, ERICSA uses
The following rates are for one-way trip per passenger and
registration fees to further the training for child support
includes baggage handling:
professionals. ERICSA also provides its members a voice
1 Passenger - $45.00
to Congress and the Uniform Law Commission (National
2 Passengers - $25.00 per person
Conference of Commissioners on Uniform State Laws) as
3+ Passengers - $18.00 per person
they debate changes in child support laws. Joining is easy.
Attend this conference, and you’re automatically a member
To reach the lowest cost, our experienced dispatch will
for one year.
arrange to pool meeting participants arriving within a similar
time to share our shuttle to your destination.
If you are unable to attend, send a $25 membership fee
payable to ERICSA and mail to:
Rates are applicable between Niagara Falls, New York and
the Buffalo Niagara Airport or the Amtrak Station at 55 Dick
ERICSA
Road Depew, New York. Fares DO NOT include NYS tax or
c/o MgR & Associates
gratuity to the driver. Please have your travel information
P.O. Box 67585
available and a credit card to secure your reservation.
Albuquerque, NM 87193
Any questions can be directed to (877) 750-2550 or
nicole@buffaloairportshuttle.com.
Rental Car
Avis is offering a discount off its lowest rates. The Avis
Worldwide Discount (AWD) # for ERICSA is J906930. Please
use this AWD number when calling Avis directly at 800-331-
1600 or booking online at www.avis.com to receive the best
possible rates available.
5 6 TH A N N U A L E R I C S A T R A I N I N G C O N F E R E N C E & E X P O S I T I O N N I AGA R A FA L L S
AGEN DA-AT-A- G L A NC E 6
Sunday, May 19, 2019
12:00 p.m. – 6:00 p.m. Registration/Information
12:00 p.m. – 5:00 p.m. Exhibitor Setup
3:30 p.m. – 4:00 p.m. Moderators Meeting
4:00 p.m. – 5:00 p.m. First-Timers Meeting
6:00 p.m. – 8:00 p.m. President’s Reception
Monday, May 20, 2019
7:30 a.m. – 8:30 a.m. Light Fare and Mingling
7:30 a.m. – 7:45 a.m. Volunteer Meeting
8:00 a.m. – 5:00 p.m. Registration/Information
8:30 a.m. – 10:00 a.m. Opening Ceremonies
10:00 a.m. – 10:30 a.m. Break/Visit with Exhibitors
10:30 a.m. – Noon Breakout Sessions 1 – Concurrent Workshops
12:00 p.m. – 1:30 p.m. Lunch on Your Own
12:00 p.m. – 12:30 p.m. Moderators Meeting
1:30 p.m. – 3:00 p.m. Breakout Sessions 2 – Concurrent Workshops
3:00 p.m. – 3:30 p.m. Break/Visit with Exhibitors
3:30 p.m. – 5:00 p.m. Breakout Sessions 3 – Concurrent Workshops
5:00 p.m. – 7:00 p.m. Taste of Niagara Networking Reception
Tuesday, May 21, 2019
7:30 a.m. – 8:30 a.m. Light Fare and Mingling
7:30 a.m. – 7:45 a.m. Volunteer Meeting
8:00 a.m. – 5:00 p.m. Registration/Information
8:30 a.m. – 10:00 a.m. Plenary Session
10:00 a.m. – 10:30 a.m. Break/Visit with Exhibitors
10:30 a.m. – Noon Breakout Sessions 4 – Concurrent Workshops
12:00 p.m. – 1:30 p.m. Lunch on Your Own
1:30 p.m. – 3:00 p.m. Breakout Sessions 5 – Concurrent Workshops
3:00 p.m. – 3:30 p.m. Break/Visit with Exhibitors
3:30 p.m. – 5:00 p.m. Breakout Sessions 6 – Concurrent Workshops
Wednesday, May 22, 2019
7:30 a.m. – 8:30 a.m. Light Fare and Mingling
7:30 a.m. – 7:45 a.m. Volunteer Meeting
8:00 a.m. – 5:00 p.m. Registration/Information
8:30 a.m. – 10:00 a.m. Breakout Sessions 7 – Concurrent Workshops
10:00 a.m. – 10:30 a.m. Break/Visit with Exhibitors
10:30 a.m. – Noon Breakout Sessions 8 – Concurrent Workshops
12:00 p.m. – 1:30 p.m. Lunch on Your Own
1:30 p.m. – 3:00 p.m. Breakout Sessions 9 – Concurrent Workshops
3:00 p.m. – 3:30 p.m. Break/Visit with Exhibitors
3:30 p.m. – 5:00 p.m. Plenary Session – ERICSA Interjurisdictional Fair
5:30 p.m. – Midnight ERICSA Block Party
Thursday, May 23, 2019
8:00 a.m. – 9:00 a.m. Full Breakfast
9:00 a.m. – 9:30 a.m. Meeting of the Association
9:30 a.m. – 11:00 a.m. Plenary Session – ERICSA Team Wars CLE
5 6 TH A N N U A L E R I C S A T R A I N I N G C O N F E R E N C E & E X P O S I T I O N N I AGA R A FA L L S
2 019 P R OG RAM AG E NDA 7
Sunday, May 19, 2019
12:00 p.m. – 6:00 p.m. Registration/Information
12:00 p.m. – 5:00 p.m. Exhibitor Setup
3:30 p.m. – 4:00 p.m. Moderators Meeting
4:00 p.m. – 5:00 p.m. First-Timers Meeting
6:00 p.m. – 8:00 p.m. President’s Reception
Monday, May 19, 2019
7:30 a.m. – 8:30 a.m. Light Fare and Mingling
7:30 a.m. – 7:45 a.m. Volunteer Meeting
8:00 a.m. – 5:00 p.m. Registration/Information
8:30 a.m. – 10:00 a.m. Opening Ceremonies
Enjoy a performance of the National Anthem by the Niagara Falls Sheriff’s Department
Color Guard and a Choral Group from the Niagara Falls School District. OCSE
Commissioner Scott Lekan, State of New York IV-D Director Eileen Stack, and Niagara
Falls County Commissioner Anthony Restaino will welcome attendees.
10:00 a.m. – 10:30 a.m. Break/Visit with Exhibitors
10:30 a.m – Noon Breakout Sessions 1 – Concurrent Workshops
A. UIFSA: 21st – Century Issues, 21st – Century Solutions CLE INTERGOVERNMENTAL
Join this fast-paced look at a new interactive approach that makes it quick and simple to
apply the principles of UIFSA to interstate case processing. Long-arm jurisdiction, controlling
order, CEJ, establishment, modification, enforcement, registration – they’re all here, but
without the confusion. Newcomers and seasoned professionals are equally welcome to
take this ride through basic information and beyond. Bring your flash drive and buckle up!
B. The Most Valuable Resource of the Child Support Unit: Its Workers! PROFESSIONAL
DEVELOPMENT/SOFT SKILLS
In this workshop, speakers will discuss the intrinsic and extrinsic bias in assessing the financial
resource. One of the biggest challenges for a child support coordinator is training and retaining
competent employees, especially in a time when experienced workers are retiring and taking
valuable knowledge and experience with them. The need to be able to onboard workers
with limited, if any, child support experience and get them to quickly take over and manage
a caseload is ever-present. A new child support worker is often thrown into an unfamiliar,
complex environment and will need baseline information to be effective. This workshop will
demonstrate how a carefully developed training system can help child support programs
onboard new employees so that they quickly become valuable providers in maintaining
the high level of service our customers have come to expect available to a non-custodial
parent to determine child support based on observations. The workshop will further explore
how these biases are directly connected to cultural differences, social location, and/or lack
of access to identifiable resources. The discussion will include components of how these
observations and biases have a direct impact on the criminalization of fatherhood through the
child support system. Some would argue generally that the system itself is influencing family
dynamics by criminalizing fatherhood. And that the structure of the system places incentives
5 6 TH A N N U A L E R I C S A T R A I N I N G C O N F E R E N C E & E X P O S I T I O N N I AGA R A FA L L S
M O N DAY 2019 P R O GRAM AGEN DA 8
such as welfare reform for nonparents to raise children. With changing family structures, this
workshop will explore the impact of various incentives on family dynamics. The workshop
is designed to discuss these issues and tools to use in balancing the various factors.
C. Making Parenting Time (aka Access & Visitation) “Work”
in the IV-D Program CLE POLICY/LEGAL
More than 30 states and territories place administration of the AV grant in the hands of the child
support agency in the jurisdiction and at least three states (Florida, Michigan, and Texas) offer
parenting time orders as part of the child support establishment process. Unless your state is
one in which you never hear: “Why should I pay my support if I don’t get to see my child”...the
opportunity to leverage AV grant services to directly respond to the parenting time needs of
parents in your program is a golden opportunity. This workshop highlights the innovative work
of states to use AV grant funds to integrate parenting time into child support order establishment
and to respond to access and visitation complaints of parents in the child support program.
D. TECHNOLOGY
Modern Child Support Messaging
Increasingly, child support agencies are finding that to increase the reach of their
services, they have to change the perception of their brand. Learn about how
traditional marketing, digital channels, and deep analytics combine to provide a
new face to child support agencies taking on this challenge. Panelists will share
examples of media efforts they have utilized towards this endeavor.
E. Cascading Case Management CLE CASE MANAGEMENT
Are you looking for something new and refreshing for case management? Check out this
workshop and learn from the states of Florida and Georgia as they discuss their non-traditional
case management tool and strategies, and how these creative approaches impacted performance
and service to the custome12:00 p.m. – 1:30 p.m
Lunch On Your Own
12:00 p.m. – 12:30 p.m. Moderators Meeting
1:30 p.m. – 3:00 p.m. Breakout Sessions 2 – Concurrent Workshops
A. Rise to the Challenge: Advanced UIFSA Scenarios CLE INTERGOVERNMENTAL
Are you ready for the UIFSA challenge? This roundtable discussion ventures well beyond
UIFSA basics, beyond situations where the answers to questions related to UIFSA are clear-
cut. Participants will venture into areas where there are shades of gray, where the law is
unclear, where multiple interpretations of the same provisions exist, and even individual
jurisdictions within a single state conduct business differently. Join us as we present a variety
of scenarios to stimulate our roundtable discussion of topics such as what to do when states
disagree over the appropriate course of action, choice of law, appropriate tribunal, FFCCSOA
vs. UIFSA, and the differences between UIFSA 2008 and the previous versions. Be prepared
to share your opinions, because this workshop encourages active audience participation!
B. PROFESSIONAL
The eLearning Advantage
DEVELOPMENT/SOFT SKILLS
Got the eLearning advantage! Meet professionals who are eager to educate attendees on
the value, accessibility and versatility of eLearning. Join us as we illustrate how eLearning
and virtual learning environments combined with learning management systems can
enhance and strengthen your child support workforce and the public you serve.
5 6 TH A N N U A L E R I C S A T R A I N I N G C O N F E R E N C E & E X P O S I T I O N N I AGA R A FA L L S
M O N DAY 2019 PR O GRAM AGEN DA 9
C. We are Here to Help! Best Practices for States to Prepare for
Data Reliability Audit POLICY/LEGAL
Presenters will share a federal and state perspective on best practices how to prepare
for a Data Reliability Audit and Data Reliability Review that may lead to improving annual
reporting of federal OCSE data. This workshop will cover tips to get ready for the data
submission specifications. Topics will include items such as making sure your audit trails are
complete, accurate, and reliable along with the availability of supporting documentation. We
encourage states to share some of their ideas and experiences during the presentation.
D. Dreaming of a New and Improved Child Support System:
Options and Outcomes TECHNOLOGY
Are you dreaming of a new child support system? Moving to a new technology platform has
many considerations and decisions you’ll need to make before you start. This workshop focuses
on three areas of current interest: 1) A move to new technology through system re-platforming;
2) Future technology innovations for child support systems; and 3) Things you should do for the
implementation of your next system to keep it from being obsolete more quickly. Listen to experts
share information on options and innovations as well as on outcomes from state implementation.
E. OCSE and SSA Data: Showering You With Data to Increase Collections CASE MANAGEMENT
OCSE and SSA return a downpour of information from the State Verification and Exchange
System (SVES). SVES includes Title II (Retirement, Survivor’s and Disability Insurance), and
Title XVI (Supplemental Security Income) benefit information and prisoner data from 99%
of the federal, state and local institutions. SVES is not only valuable for order establishment,
but for location, enforcement, arrears management, review and adjustment and case
closure. If your state only receives a trickle of SSA information every now and then – you
need to row your boat into this workshop and let us show you in an hour how to improve
performance, increase collections, and make a lifetime change for our families. Additionally,
an SSA representative will be present to assist with discussion and respond to questions.
3:00 p.m. – 3:30 p.m. Break/Visit with Exhbitors
3:30 p.m. – 5:00 p.m. Breakout Sessions 3 – Concurrent Workshops
A. INTERGOVERNMENTAL
Multi-State Round Table – Large Northeastern States +1
What are the current issues affecting a particular state? How can we improve communication and
reduce two state actions? Have the states fully implemented intergovernmental enhancements
such as CSENet, QUICK and EDE? How are particular states processing customer service
inquiries? This session will have experts from several large states address these and many other
questions. The session will enable you to obtain practice tips for processing intergovernmental
cases. We hope to have representatives from New York, Pennsylvania, Ohio, New Jersey, and
Florida on the panel. Questions from the audience are encouraged. The goal of this workshop
is to expedite the establishment and enforcement of child support orders across state lines
through improved communication. This will help realize the goal of child well-being and family
self-sufficiency established by OCSE and shared by the entire child support community.
B. Thriving Through Organizational Changes. Don’t Let Organizational
Changes Send You Over the Falls Without a Barrel! Smoothly Navigate PROFESSIONAL
the Water of Change DEVELOPMENT/SOFT SKILLS
Change, in the best of circumstances, can be difficult. On a personal level as well as
a team/unit/office level adapting to changes in your organization can be trying. This
workshop could focus on how we can successfully navigate the waters of a changing
organization and help others to do the same as we work to improve work-life balance,
employee satisfaction and retention and succession planning for our organizations.
5 6 TH A N N U A L E R I C S A T R A I N I N G C O N F E R E N C E & E X P O S I T I O N N I AGA R A FA L L S
TU E S DAY 2019 P R O GRAM AGEN DA 10
C. Skipping Rocks: The GIG Worker, the Underemployed and the
Determination of the Right Sized Support Obligation CLE POLICY/LEGAL
The Final Rule published in late 2016 sets forth a decided distaste for imputation of income. In
the past, imputation of income was used where a non-custodial parent is under- employed and
not seeking to pick up additional income. With the rise of the gig economy, where the individual
can move from one position to another numerous times and can control the amount they
would earn during a given time period how can we determine the right-sized support obligation.
After an introduction to the Gig Economy, a bench officer and a support attorney will present
their perspectives on how to approach this situation in determining support obligations.
D. TECHNOLOGY
System Implementation: It Takes a Team!
Child Support systems implementations are long and complex. It requires the right team
and the great team chemistry to deliver these systems. These award winning presenters
know how to roll out a system that will leave IV-D Directors with stars in their eyes as
they think about replacement and what helps makes a successful rollout strategy.
E. Behavioral Interventions in Child Support – Going to Scale CASE MANAGEMENT
OCSE awarded grants to 8 jurisdictions in 2014, and expanded the “BICS world” to 11
additional state and tribal child support programs who became BICS Peer Learning Sites in
July of 2018. This workshop will share lessons from the BICS Peer Learning Sites, practical
tools for using behavioral interventions in your own program, and the benefits of using
a behavioral approach to engaging parents and improving program performance.
5:00 p.m. – 7:00 p.m. Taste of Niagara Networking Reception
Start your Monday evening off right and network with peers in a relaxed
environment while enjoying local hors d’oeuvres, beer and wine.
Tuesday, May 21, 2019
7:30 a.m. – 8:30 a.m. Light Fare and Mingling
7:30 a.m. – 7:45 a.m. Volunteer Meeting
8:00 a.m. – 5:00 p.m. Registration/Information
8:30 a.m. – 10:00 a.m. Plenary Session
OCSE plenary featuring division directors and their priorities for the future.
10:00 a.m. – 10:30 a.m. Break/Visit with Exhibitors
10:30 a.m – Noon Breakout Sessions 4 – Concurrent Workshops
A. Intergovernmental Case Law Update CLE INTERGOVERNMENTAL
This session will survey recent appellate decisions from around the country related
to UIFSA and the Full Faith and Credit for Child Support Act (FFCCSOA). Emphasis will
be given to one state’s enforcement and modification of another state’s order (or,
perhaps, orders issued/enforced by different countries). Written materials will provide
a comprehensive review of related appellate decisions issued within the past year.
B. What’s in your Tool Box (To Avoid Work Burnout and Manage Stress)? PROFESSIONAL
DEVELOPMENT/SOFT SKILLS
Wilma is burnt out at work and steadily complains about all that is wrong. Betty’s cubicle
is next to Wilma and agrees her job can be stressful as well. Betty has a “tool box” she
5 6 TH A N N U A L E R I C S A T R A I N I N G C O N F E R E N C E & E X P O S I T I O N N I AGA R A FA L L STU E S DAY 2019 PR O G RAM AGENDA 11
uses to deal with her stress, finds it manageable, and is able to find many good things
about the work that she does. Don’t be like Wilma. Be like Betty. Join us in this lively
and interactive workshop to learn some tools to add to your own toolbox to manage
your stress, avoid job burnout, and focus on individual wellness in a modern world.
C. Helping Families and Children with Innovative Parentage Legislation:
The New UPA CLE POLICY/LEGAL
The new UPA was designed to resolve the toughest parentage issues including children
born to same sex couples, multiple parentage claims, de facto parents, and much more.
Several states are considering the legislation as a much needed update to parentage laws.
Come learn all about the new UP and how it can transform the laws in your state!
D. Intergovernmental Communication Tools: Effectively Managing the
Flow of Information Between States TECHNOLOGY
Intergovernmental child support brings caseworkers a unique set of challenges and the Child
Support Portal has several proven applications that can help you effectively navigate the rough
waters. Join our discussion with the federal Office of Child Support Enforcement’s (OCSE) State
Program and Technical Support Team to see how you can maximize your use of familiar tools
such as Query Interstate Cases for Kids (QUICK) and the Child Support Enforcement Network
(CSENet) to improve communication and bridge gaps As UIFSA 2008 encourages the use of
electronic transfer of documents and communication, states are taking the plunge and moving
towards going digital and using less paper. Join our discussion with the federal Office of Child
Support Enforcement’s (OCSE) State Program and Technical Support Team to see how you can
maximize your use of familiar tools such as Query Interstate Cases for Kids (QUICK) and the Child
Support Enforcement Network (CSENet) to improve communication and bridge gaps in case
processing. We will also share how Electronic Document Exchange (EDE), lets you exchange
documents safely and efficiently without the delay of postal mail or the cost of printed documents.
E. Understanding the Department of Defense with Regard to
Child Support Establishment CLE CASE MANAGEMENT
This session will provide a clear understanding for Active duty Military, and Veterans. It will provide
an insight to the service, how (DFAS) Department Finance and Accounting Service works with the
child support programs, learning such terms as (BAQ) Basic Allowance for Quarters and (BAH)
Basic Allowance for Housing. These are some of the challenges for establishing child support.
This session will be very informative for Hearing Officers, Conference Officers and Staff.
12:00 p.m. – 1:30 p.m Lunch On Your Own
1:30 p.m. – 3:00 p.m. Breakout Sessions 5 – Concurrent Workshops
A. Tribal Child Support – Back to Basics CLE INTERGOVERNMENTAL
Did you know that there are currently approximately 60 tribes receiving IV-D funds? This
workshop will cover a range of topics covering Tribal history, sovereignty, jurisdictional
issues, a comparison of state and tribal federal regulations, intergovernmental
requirements, the Model Tribal System, and an explanation of Indian Health Services.
B. PROFESSIONAL
The Waterfalls of Leadership
DEVELOPMENT/SOFT SKILLS
Has anyone ever told you that you are an admired and respected leader? Or do you not get a lot
of feedback about your leadership skills? Are you in the process of mentoring and training the
next generation of formal and informal leaders? Stop by this session to share your experiences
and learn from others! Don’t miss out on this interactive discussion about the essence of
leadership, leadership coaching and styles. This workshop encourages you to share tips from
your unique leadership journey as we embark on this evolving leadership conversation.
5 6 TH A N N U A L E R I C S A T R A I N I N G C O N F E R E N C E & E X P O S I T I O N N I AGA R A FA L L STU E S DAY 2019 P R O GRAM AGEN DA 12
C. Effective Intergovernmental Payment Processing: Don’t Throw
Support Payments Over the Falls in a Barrel CLE POLICY/LEGAL
Show me the money! Intergovernmental cases have unique payment processing issues such
as payment flow across state and country boundaries. There are different rules to follow
under the Uniform Interstate Family Support Act (UIFSA), such as the complex redirection
procedure under sections 307 and 319. In addition, there often are multiple state disbursement
units and IV-D agencies involved in intergovernmental case and payment processing. For
international cases, the payment mechanism is a growing concern as more countries refuse to
accept paper checks, in addition to the historic problem of different currency exchange rates
between countries. Our inter-jurisdictional experts will share best practices, and provide new
ideas and strategies for intergovernmental professionals. Come join us as we avoid throwing
support over the Falls in a Barrel with effective intergovernmental payment processing!
D. Recognizing the Effect of the Opioid Crisis on Your Caseload CASE MANAGEMENT
The current opioid epidemic has been hailed the deadliest drug crisis in American History.
It began in the 1990s, when legal prescriptions for painkillers vastly increased, and
the number of people addicted to prescription and non-prescription drugs exploded.
Come to learn more about the kind of populations affected, how they are affected,
and how the child support program can react to those parents in its caseload.
E. Social Security Benefits and Child Support CLE CASE MANAGEMENT
The Social Security Administration (SSA) has an astounding impact on the child support
program. After recognizing the essentials of SSA benefits and the interface between the SSA
and the Office of Child Support Enforcement, the legal nitty gritty of what those benefits
mean when you need to calculate a child support order or take actions to enforce one
is where the fun begins. Don’t trust the barrel; come learn some ideas for how to avoid
mishaps and miscommunications. Intergovernmental issues will also be addressed.
3:00 p.m. – 3:30 p.m. Break/Visit with Exhbitors
3:30 p.m. – 5:00 p.m. Breakout Sessions 6 – Concurrent Workshops
A. USA vs. Canada: Hockey Rivals and Child Support Partners CLE INTERGOVERNMENTAL
We may be rivals on the ice, but off the ice the United States and Canada have worked together for
years to support the families who live in their respective nations. For many states and provinces,
we are our largest international partners, so it’s time we got to know each other better! This
session will cover everything from jurisdiction to modify to which country has won more Stanley
Cups. Other topics for discussion will include paternity establishment, locate only requests, and
which country produces the most maple syrup. Presenters will examine registration of an order
from a U.S. state or from a Canadian province or territory, currency conversion, medical support,
and which nation has the best rock bands. This session will cover the essential things you need
to know to successfully work your cases with Canada. You won’t want to miss this one - eh!
B. IV-D Attorney Basic Training CLE POLICY/LEGAL
Working off of the success of Attorney 101 in 2018, taking the next step
and continuing the discussion of developing and improving the necessary
legal skills to be a successful child support attorney/prosecutor.
C. Best Practices for Outgoing UIFSA Referrals for Paternity
and Establishment CLE POLICY/LEGAL
Ahhh…UIFSA cases. Do UIFSA paternity child support cases float you boat? Calling all veterans
and newbies to the dock to talk about these cases. Do referrals from your office get returned
to you because the responding state will not handle that kind of paternity case? Have you been
confused by the forms and how to use them for foster care cases? What if the custodial mother
5 6 TH A N N U A L E R I C S A T R A I N I N G C O N F E R E N C E & E X P O S I T I O N N I AGA R A FA L L SWEDNESDAY 2019 PR O G RAM AGENDA 13
will not cooperate and sign the UIFSA forms? Bring your contact information and questions,
along with your answers and best practices to help navigate the outgoing UIFSA rapids.
D. Safeguarding Child Support Data and Protecting Privacy
in the Information Age CLE TECHNOLOGY
Child support workers have access to many powerful databases that provide reliable, timely,
and accurate data. While this access greatly improves our services to children, there is also a
responsibility to safeguard the personal data and privacy of our customers. The workshop will
highlight the changing world of technology and its impact on the child support program with an
emphasis placed on safeguarding requirements as they relate to child support data, specifically
data obtained from the Federal Parent Locator Service and Federal Tax Information. This workshop
will discuss methods and techniques to protect data from unauthorized access or disclosure.
E. First Do No Harm: Ensuring Economic Support and Safety for
Survivors of Domestic Violence and Human Trafficking CASE MANAGEMENT
This interactive seminar will examine the safe collection of child support for survivors of
domestic violence and human trafficking exploring what courts, attorneys and providers
can do to help ensure safe access to support. Topics explored: the importance of obtaining
child support for survivors escaping violence; assessing and addressing the safety risk
for survivors who seek support; how batterers/ traffickers attempt to manipulate the
courts and/or survivors during child support hearings; how batterers/traffickers may
retaliate in response to child support litigation; cooperation requirements for the receipt
of public assistance and “good cause” waivers; FVI indicator-success and limitations.
Wednesday, May 22, 2019
7:30 a.m. – 8:30 a.m. Light Fare and Mingling
7:30 a.m. – 7:45 a.m. Volunteer Meeting
8:00 a.m. – 5:00 p.m. Registration/Information
8:30 a.m. – 10:00 a.m. Breakout Sessions 7 – Concurrent Workshops
A. Tribal Courts vs State Courts – A Comparison CLE INTERGOVERNMENTAL
Tribal Courts and State Courts have some differences when it comes to child support
proceedings, but there are some similarities as well. This workshop will compare and contrast
these two jurisdictional tribunals. Topics to be covered include paternity establishment,
support establishment, modifications, contempt proceedings, unique enforcement tools,
and much more. Best practices for dealing with these courts will be disseminated.
B. PROFESSIONAL
ERICSA Leadership Book Club
DEVELOPMENT/SOFT SKILLS
Communications prior to the conference would encourage attendees to read
a leadership book for discussion by the whole group. Two panelists would also
bring information about books they recommend. As a group, we would compile a
leadership reading list. Workshop would also include excerpts of authors of these
books. A similar workshop was successful at NCSEA Leadership Symposium.
C. Lawyers and Social Media: Professional Use (and Misuse) of the
New Town Square CLE POLICY/LEGAL
Where once the town square served as an arena for public dissemination of information,
social media networks such as Facebook, Instagram, Linkedin and others now serve a
5 6 TH A N N U A L E R I C S A T R A I N I N G C O N F E R E N C E & E X P O S I T I O N N I AGA R A FA L L SWEDNESDAY 2019 P R O GRAM AGEN DA 14
similar purpose. For an attorney, the use (and misuse) of this mode of communication has
ethical implications whether that use is personal or professional. This session will explore
the ethical issues implicated by the use of social media networks. Among the topics to be
explored is advising one’s own client about their use of social media, as well as discovering
what may be in the other sides (or a witness even) social media postings. Can a lawyer be
“friends” with a bench officer? An opposing party? How can a lawyer’s use of social media
in her personal life give rise to questions under the Rule of Professional Conduct.
D. Using Data Analytics, Social Media and Websites to
Enhance Customer Engagement TECHNOLOGY
Georgia, Wyoming and Los Angeles County (CA) are all on the cutting edge of utilizing
technology to engage the customer experience. Hear first-hand from those responsible
for moving these programs into the 21st century – you’ll see how data is incorporated
into web sites, and social media outlets. Pick up some tips along the way.
E. A Solution for your Training Needs: Tapping into the Brain Trust on
Your Local College Campus CASE MANAGEMENT
When your car breaks down, when you are injured, you want an expert; you find a mechanic,
you find a doctor. And when you need to learn, you should want an expert too; you should
find an educator. Learning and development is what universities excel at, it is what they do.
In this session you will hear from two states that utilize a training institute housed within a
major university to conduct child support training. Learn how collaboration between state
government and higher education can work to train child support staff. Hear were the funding
comes from. Leave with a list of best practices and resources to meet your training needs.
10:00 a.m. – 10:30 a.m. Break/Visit with Exhibitors
10:30 a.m – Noon Breakout Sessions 8 – Concurrent Workshops
A. The Intergovernmental Survey Says… CLE INTERGOVERNMENTAL
We know that the Intergovernmental Referral Guide (IRG) on the OCSE website has lots of great
information for learning your own state’s laws and policies as well as those of other states.
However, we know there is more information that you are eager to know! Come to this session
with your smartphone, laptop, or tablet, and link up to real-time interactive surveys where you
get to learn from your peers sitting beside you about how they do things in their state and what
they want from you in your UIFSA referral to them. We will save time to take you questions, too.
B. Don’t Get Put Over a Barrel When Filing Electronically
Transmitted Documents CLE POLICY/LEGAL
We all have a duty to assist families safely and securely. Section 316(e) of UIFSA establishes
a special rule for interstate child support cases requiring that original records from outside
the state, transmitted electronically to the tribunal, may not be excluded from evidence on
an objection bases solely on the means of transmission. Join us for this workshop to discuss
strategies to overcome barriers with submitting EDE (Electronic Document Exchange)
documents as evidence and opportunities for outreach to the courts and legal community.
C. Show Me the Money – An Ethical and Moral Discussion CLE POLICY/LEGAL
In this workshop, speakers will discuss the intrinsic and extrinsic bias in assessing the
financial resources available to a non-custodial parent to determine child support based on
observations. The workshop will further explore how these biases are directly connected
to cultural differences, social location, and/or lack of access to identifiable resources. The
discussion will include components of how these observations and biases have a direct
impact on the criminalization of fatherhood through the child support system. Some
would agree generally that the system itself is influencing family dynamics by criminalizing
5 6 TH A N N U A L E R I C S A T R A I N I N G C O N F E R E N C E & E X P O S I T I O N N I AGA R A FA L L SWEDNESDAY 2019 PR O G RAM AGENDA 15
fatherhood. And that the structure of the system places incentives such as welfare reform
for nonparents to raise children. With changing family structures, this workshop will
explore the impact of various economic incentives on family dynamics. The workshop
is designed to discuss these issues and tools to use in balancing the various factors.
D. Trauma and Court Processes CLE CASE MANAGEMENT
In a large number of IV-D cases, one or both parents have significant histories of emotional
trauma impacting their ability to interact with social service programs and the court system.
Studies have shown that higher rates of substance abuse, domestic violence (both as
perpetrators and victims), shortened education, failed relationships, and risky sexual behavior
can be found in adults who have had adverse childhood experiences (ACE). What can we all
do to become more trauma-informed and responsive to the needs of our customers?
E. CASE MANAGEMENT
You Can Run, But Can You Hide?
The child support program’s ultimate goal is to keep support flowing for the families that they
serve – but how do you do that when you cannot find the payor? There are free websites that
offer location resources and companies that offer location services for a fee – which one is right
for you? Join us as we hear from child support experts from across the U.S. and the vendors they
work with to discover the tools available to help you find those who do not want to be found.
12:00 p.m. – 1:30 p.m Lunch On Your Own
1:30 p.m. – 3:00 p.m. Breakout Sessions 9 – Concurrent Workshops
A. One State Interstate – Going Solo CLE INTERGOVERNMENTAL
Not all interstate cases require handing off the case to another state to work. When is
it preferable to keep control of the establishment or enforcement of a case? How does
UIFSA, and the federal rules and forms, help one state keep control of its case? Topics
to be discussed include advantages and disadvantages of going one-state, the use of
long arm, administrative vs judicial powers, service of process, interstate subpoenas,
issues with direct income withholding, telephonic testimony, and much more.
B. Barreling Over Debtor Falls! Programs, Processes and Tools to
Help You Increase Collections POLICY/LEGAL
Did you know that more than 40 percent of noncustodial parents in our IV-D caseload owe
past-due support? And, that the average past-due amount owed is more than $21,000? Are
you using all of the programs, processes and tools child support has available for collecting
on these cases? Join us for an interactive and how-to session on what you can do to take
advantage of these tools. The panel will provide updates from the Employer Lump Sum
Collaborative Workgroup which includes representatives from state and federal child support
agencies and the employer community. The panel will also talk about the Federal Tax Refund
Offset program and the billions of dollars it collects annually as well as the record-breaking
successes and stories from the Passport Denial and Multistate Financial Institution Data
Match programs. In addition, we’ll discuss the perhaps lesser known, but no less effective,
Administrative Offset, Insurance Match and Federally Assisted State Transmitted (FAST) Levy
programs. To boot, we’ll provide a few tips on accessing and navigating applications on
OCSE’s Child Support Portal to help maximize your collection potential using these tools!
C. Ask the Bench Officer CLE POLICY/LEGAL
A different panel, a different set of issues, including imputation of income,
civility in the courtroom, dealing with the self-represented, etc.
5 6 TH A N N U A L E R I C S A T R A I N I N G C O N F E R E N C E & E X P O S I T I O N N I AGA R A FA L L STH U R SDAY 2019 P R O GRAM AGEN DA 16
D. CASE MANAGEMENT
Dealing With Angry Clients
During the child support process, you will be faced with parties that are experiencing a range
of emotions. What role do you have regarding how parents interact with you and the child
support agency? What can you do to try to prevent interactions from going “off the rails”?
When emotions start to rise, what de-escalation strategies can you use? How do you ensure
the safety of all parties when emotions continue to escalate? This session will provide both an
academic framework and practical tools for working with angry child support customers.
E. Differences Between UCCJEA and UIFSA CLE INTERGOVERNMENTAL
The jurisdictional requirements between UCCJEA and UIFSA are often confused
by attorneys when addressing child custody/parenting time and child support. This
session will go over the jurisdictional basics of both statutes and provide some
best practices on how to handle these confusing, yet intertwined matters.
3:00 p.m. – 3:30 p.m. Break/Visit with Exhbitors
3:30 p.m. – 5:00 p.m. Plenary Session
ERICSA Interjurisdictional Fair
ERISCA is pleased to hold its first Interjurisdictional Fair (IJ Fair). The IJ Fair is an easy way for child
support professionals to meet their colleagues from across the country in a comfortable, no-pressure
environment. Attendees can spend as much or as little time at each table just to chat, request a call-
back about a case, or learn more about a program. And, of course, everyone likes contact information.
5:30 p.m. – Midnight ERICSA Block Party
We’re switching up the traditional banquet with the first ever outdoor ERICSA Block
Party. Enjoy cocktails, dinner and a party with dancing; a photo booth; and for the first
time, a dunking booth, where you can try to dunk a Board Member for charity.
Thursday, May 23, 2019
7:30 a.m. – 9:00 a.m. Full Breakfast
9:00 a.m. – 9:30 a.m. Meeting of the Association
9:30 a.m – 11:00 a.m. Plenary Session
ERICSA Team Wars! CLE
This is your chance to test your child support knowledge and win “fabulous” prizes! A new twist
on an old game show, audience members square off on random teams against one another by
answering child support-related questions which will run the full gamut: federal, intergovernmental,
legal, statistical, etc., as everyone vies for the prizes. This CLE-eligible plenary should be a real hoot,
and is a terrific way to cap off the conference. So after the full breakfast and the association meeting
wrap-up, join us for what will undoubtedly be a fun and exciting game-show format as we test our
knowledge of the program we are all a part of. If you miss this one, you’ll never forgive yourself!
5 6 TH A N N U A L E R I C S A T R A I N I N G C O N F E R E N C E & E X P O S I T I O N N I AGA R A FA L L SR EG IST RAT I ON 56th Annual Training Conference & Exposition
Niagara Falls, New York
May 19 – 23, 2019
A registration form MUST be completed by each attendee.
Early Bird Registration Discount Send to: for cancellations received after April 19, 2019.
Refunds will not be granted if a fully paid
Deadline: March 8, 2019 Fax or email registration forms to: registrant fails to show up for the conference.
Regular Registration Rates apply 505-890-0703 info@ericsa.org
In the event that your organization is required
after: March 8, 2019 Questions Regarding Registration? to remit registration fees after the conclusion
Please call 505-508-2999 or email of the conference, cancellations of each
Mailed Registrations Deadline: attendee must be received in writing prior to
info@ericsa.org April 19, 2019. Each cancelled registration will
Please do not mail registrations in Cancellations: ERICSA understands that be subject to a $25 processing fee and your
after April 30, 2019 as we cannot unforeseen circumstances may prevent a organization or the individual will be billed for
guarantee receipt in a timely manner registrant from attending our conference. this fee. Where cancellation of the registration
All cancellations must be received in writing is received after April 19, 2019, the organization
for processing. prior to April 19, 2019. Cancellations by this or the individual will be billed the full cost of
date are subject to a $25 processing fee, and conference registration. If a registrant fails to
You may register now by visiting the remainder of your registration fee will attend the conference without written notice of
www.ericsa.org. be refunded 30 days after the conclusion of cancellation, the organization will be billed for
the conference. Refunds will not be granted the full cost of the conference registration.
Registrant’s Information
First Name: Last Name:
Badge Name (First Name or Nickname): Title:
Organization/Agency/Company:
Address: City: State:
Country/Territory/Province (non US only): Zip/Postal Code:
Direct Phone/Extension: Email (attendee’s email):
o I am an IJ Fair Ambassador This is my ERICSA Conference. Number of years in child support:
Billing Information
Organization/Agency/Company Name:
To the attention of: Purchase Order #
Posting Photos on Social Media Pursuant to the Americans with Disabilities Act, do you require
Photos are taken throughout the conference of specific aids or services?
attendees while participating in conference activities. o Yes oNo If yes, please specify:
Your completion of this registration form gives your
permission to take photos and use them on social media
and the ERICSA website.
Business Contact Information Do you have any dietary needs or restrictions? ERICSA will
The contact information provided herein on the endeavor to accommodate your dietary needs but cannot
registration form will be shared with all of the conference guarantee all needs can be met.
attendees and conference sponsors. o Yes oNo If yes, please specify:REGIST RAT I ON 2
Registration Type: I am registering as (select only one):
o Conference Attendee o Speaker/Moderator o Exhibitor/Sponsor
o Board Member o Life Member o Volunteer (available only to New York residents
who have been pre-approved by the Volunteer Coordinator)
Fee Amount Due
Daily to attend educational sessions – $200 each day (does not include any tickets)
o Monday o Tuesday o Wednesday $200 x ______
Speaker/Moderator $375
o Board Member – $225 o Life Member – $0 $225/$0
Early Bird (ends 3/8/19) $400
Regular (after 3/8/18) $430
Volunteer Pre-Approved NY Only
(includes tickets to President’s Reception, Taste of Niagara, Block Party and Business Breakfast) $300
Scholarship Winner $0
Exhibitor Floor Pass Only (does not include any tickets) $50
Vendor
$0
o comp with booth o comp with sponsorship
President’s Reception Tickets: # of tickets _________ for guest/non-attendee
$25 x ______
(1 ticket included in the registration fees)
Monday Taste of Niagara Falls Networking Reception Tickets # of tickets _________ for $25 x ______
guest/non-attendee (1 ticket included in the registration fees)
Wednesday Block Party Tickets: # of tickets _________ for guest/non-attendee
(1 ticket included in the registration fees) $50 x ______
Thursday Business Breakfast Tickets: # of tickets _________ for guest/non-attendee
$25 x ______
(1 ticket included in the registration fees)
CLE: CLE Form showing all workshops attended for the CLE credit
(OPTIONAL and NOT included in the registration fees) $25 x ______
Block Party T-Shirt: (OPTIONAL and NOT included in the registration fees)
Color: o Irish Green o Heather Sapphire o Gold o Red $15
Size: oLadies S oLadies M oLadies L oLadies XL oLadies 2X oLadies 3X
oUnisex S oUnisex M oUnisex L oUnisex XL oUnisex 2X oUnisex 3X Subtotal:
oUnisex 4X oUnisex 5X
Amount Paid:
Payment Information ERICSA FEDERAL ID #: 41-1281093 Balance Due:
Mail checks to: o I will be paying by credit card. If you will be paying for any of the optional items separately,
All credit card information fields MUST be completed. please mail a check or provide a different credit card number.
ERICSA
Total to be charged: __________ Total to be charged: __________
c/o MgR & Associates
PO Box 67585 o VISA o MasterCard o Discover o AmEx o VISA o MasterCard o Discover o AmEx
Albuquerque, NM 87193 Name as it appears on the credit card: Name as it appears on the credit card:
Card #: Card #:
(3 digits for (3 digits for
Exp Date:_____ /_____ CVV Code: VISA/MC, Exp Date:_____/_____ CVV Code: VISA/MC,
4 digits for 4 digits for
AmEx) AmEx)
Billing Zip Code: Billing Zip Code:You can also read
