GCC PLUS TRADED SERVICES 2021/22 - Business Support Services
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GCC Plus Traded Services Brochure • Gloucestestershire County Council GCC TRADED SERVICES Welcome to the 2021/2022 GCC Traded Service brochure; a comprehensive guide to the broad range of the services and products provided by Gloucestershire County Council. Our dedicated team of professionals has a wealth of knowledge, skills and experience to support you in achieving positive outcomes for children and young people. Our goal is to deliver high quality services that are accessible, efficient and reliable, whilst delivering value for money for your school or setting. We also continue to review and develop our services in response to your needs. This brochure outlines our core offer, but there is flexibility in what we can provide – if you are looking for something more bespoke, please speak to us. It has been a year of many challenges and change for everyone. Thank you for your continued support and we look forward to working in partnership with you in the coming year. We know you have choices… so why choose GCC? Value for Money – Our services are Committed –We believe in what we do competitively priced to deliver value for and will work in partnership with you to money. A number of our services offer ensure we continue to deliver efficient “pay as you go” options and different and effective services service levels to suit your needs Innovative – We will explore new ways Experienced – We are a well of working that have our customers at established team that offer a breadth & the heart of what we do and how we depth of knowledge, skills & expertise do it Trusted – We speak your language & Local - By working with us you are we are committed to supporting you supporting your communities and and your needs strengthening the local economy. We strive to buy locally, employ locally Comprehensive – We offer a one stop and we pay (at least) living wage as an shop of Education, Business Support entry-level salary & Facilities Management services Our services can be purchased by customers both within and outside of the Gloucestershire area. If you are not currently a customer and think that we may be able to support you, then please call or email me using the details below. We are always looking for ways to improve what we do so if you have any feedback then you can contact me directly or email GCCPlusSupport@gloucestershire.gov.uk Allana Whelan Traded Services & Customer Engagement Manager e allana.whelan@gloucestershire.gov.uk t 01452 427559 / 07810 655072 2
GCC Plus Traded Services Brochure • Gloucestestershire County Council STILL HERE TO HELP Welcome to this 2021/22 Edition of the Traded Services Brochure. It will feature the usual mix of details on all of our service areas, helpful guides on using the system and spotlights on some of our latest features. As always, I want to take a moment here to offer • Newsletters: To keep you more regularly in our support. Whilst we encourage you to use the loop about updates and news coming our guidance documents/videos and explore the out of Traded Services, we are also releasing system independently, we believe that one of the quarterly newsletters to schools which we greatest benefits of working with us as a County hope you find informative Council is that you know the person who you • COVID-19 Resources: We are also hosting are working with and they know you. Therefore, a resource bank on GCCPlus.org with if you ever need help using the system or have a COVID-19 related content, check out query about our traded services we want to make ‘Coronavirus: updates for schools’ on the sure you have someone to contact. portal and your dashboard So in that spirit… We are also excited to look forward at some of the future updates we are looking to add to Hi. My name is Alex. I am here to help. Traded Services which include: I am also very excited to talk about that, since • Card payments on GCCPlus.org: Will allow our last edition, we have released a series of new you to make immediate purchases for Traded Services offerings to support you: any items on GCCPlus, providing greater convenience for smaller purchases • GCCPlusTraining: Our biggest update, this is our virtual training platform offering both an • Invoice improvements: based on easy virtual training solution and a home for your feedback & input, we are making training resources improvements to the traded services invoices • Virtual conferences: With the success of our Education Conference in February 2020, we hope to launch a series of virtual conferences including ones for SBMs and Admin Alex • Set up & control your own users: Main GCCPlus Support user’s against organisations can now create accounts for organisations themselves, giving you autonomy over your accounts 3
GCC Plus Traded Services Brochure • Gloucestestershire County Council CONTENTS 2 GCC TRADED SERVICES 29 NEW: GCCPLUSTRAINING.ORG 3 STILL HERE TO HELP 30 Health and Safety 31 Legal Services 5 HOW TO: LOGGING IN 32 Insurance AND THE PORTAL 33 PREMISES 6 MANAGEMENT, EMPLOYEES 34 Catering & STAFFING 35 Cleaning and Caretaking 7 School Admission Appeals 36 Grounds Maintenance 8 Co-ordinated Admissions Team 37 Property Care Services 9 Communication Services 10 Free School Meals Eligibility Checking 38 SPOTLIGHT: GCCPLUS.ORG FEATURES 11 Data Collection and Analysis 39 TEACHING & LEARNING 12 Governor Services 40 Advisory Teaching Service 13 Human Resources 41 Assessment 14 Payroll and Terms & Conditions 42 Educational Psychology Service 15 Occupational Health 43 Library Services for Education 16 HOW TO: BOOK TRAINING 44 HOW TO: CHECK WHAT YOU BOUGHT 17 Disclosure and Barring (DBS) 45 NQTs (Newly Qualified Teachers) online services Induction 18 ICT for schools 46 English, Mathematics and Science subject 19 FFT (Fischer Family Trust) leader network meetings 47 Gloucestershire Music 20 THE STORE 48 CLEAPPS (the Consortium of Local 22 Trade Union Facilities Education Authorities Providers of 23 FINANCES School Science 24 Payments and Income 49 FAQs: FREQUENTLY ASKED QUESTIONS (Financial Administration) 25 Area Finance Office 51 EXTERNAL SOFTWARE PROVIDERS 26 SAFETY & RISK TICK LIST MANAGEMENT 27 Data Protection Services 28 Safeguarding for Educational Settings 4
GCC Plus Traded Services Brochure • Gloucestestershire County Council LOGGING HOW TO IN AND THE PORTAL When you first go to GCCPlus.org, you will see the main portal. The portal features a lot of great content including news stories and details about our Services and Training via the tabs at the top of the screen. However to get full access you will need to log-in, to do this see the links in the top-right… If you do not already have an account, click sign-up. This will 1 take you through to an account If you already have an set-up form. Be account, click log- sure to use your in. If you believe you work email address have an account but and explain the you can’t recall the reason why you password, you can find want access to the a Forgotten Password site; be it to buy link on this page. training, packages or just to look around; this helps us to set your access rights. 2 Did you know you can now request an account through your organisation’s admin team? Anyone with a full account can create accounts for your organisation’ in the bottom right corner of the screen 5
GCC Plus Traded Services Brochure • Gloucestestershire County Council MANAGEMENT, EMPLOYEES & STAFFING 6
GCC Plus Traded Services Brochure • Gloucestestershire County Council SCHOOL ADMISSION APPEALS WHO EVERYONE (Statement Writing and CAN BUY Presenting Services) This complete package ensures that you can be confident that ABOUT admissions appeals are prepared and presented in accordance with policy and that your admissions appeals process is lawful THIS SERVICE and complies with best practice to reassure at times of challenge from parents and third parties. We will also provide you with all of the information, advice and support you should need to YOUR GUIDANCE WAS fulfil your admission appeals responsibility. This service removes INVALUABLE AND IT WAS the burden of preparing and presenting admission appeals EXTREMELY REASSURING throughout the year. FOR US (AS APPEALS NOVICES) TO HAVE WHAT DO WE OFFER YOUR INPUT. • We review, visit and discuss demands for every Appeal Case as protocol and make any possible pre-appeal decisions 410 appeals regarding allocation of places. appeals in total have been requested and actioned by the • We prepare detailed appeal statements and additional Fair Access Team in financial pertinent information (including measurements and school year 2020/21. maps) as well as distribution and storage of these details. • Design Admission Appeals Templates for schools use to 31% of appeals defend their own cases at an appeal. were resolved before an appeal hearing (and without full payment • Helpline for answers to queries regarding being required) in 2020/21. School Admission Appeals. • Advice on Children Missing Education, Transport Senior Officer Reviews and Transport Appeals, School Term Dates and School Admission Arrangements. • Discounted appeals packages available for bulk purchases, and bespoke MAT packages now available upon request. Head of Service Sam Roberts 01452 426052 CONTACT Main contact Amanda Johns school.appeals@gloucestershire.gov.uk 7
GCC Plus Traded Services Brochure • Gloucestestershire County Council CO-ORDINATED WHO EVERYONE CAN ADMISSIONS TEAM BUY The Admissions process can be a significant and daunting one. In addition to our Admission Appeals services, the Admissions ABOUT Team co-ordinates all applications for children starting school THIS SERVICE for the first time, transfer from infant to junior school and for children transferring to secondary school. The team processes On average our team all preferences from parents and carers for their child’s processes over placement. Our dedicated team also offers advice and practical assistance in the navigation of the 14,000 admissions process. school applications per year! We have taken in excess of WHAT DO WE OFFER 8,000 calls in the last 12 months. • A top rate service in co-ordination and the allocation of reception and secondary school places. • Expert advice and guidance on the statutory allocation process. • The validation of all distances and addresses on your behalf for the purposes of allocation. • Maintain waiting lists for oversubscribed schools until the end of the academic year. Head of Service Clare Medland 01452 425407 CONTACT Manager Lisa Mullis school.admissions@gloucestershire.gov.uk 8
GCC Plus Traded Services Brochure • Gloucestestershire County Council COMMUNICATION SERVICES WHO EVERYONE CAN We know how hard schools work to maintain and enhance their BUY reputations. Our team of Media and Communication experts, designers and digital whizzes can help you to promote your school positively by showcasing your good work to a wider audience. Equally, your hard-earned reputation in the community can sometimes be very quickly and unfairly dented when things go wrong. Things don’t always go to plan, so we are here to support you through the difficult situations as well. We know how schools work and are local experts who love our county and know what makes it tick. WHAT DO WE OFFER • Telephone helpline for critical media response for when crucial guidance is required. • Advice on media response; we offer invaluable services in organising media conferences, issuing press releases, managing journalists and prepping staff for interviews. • We can, if required, take over the handling of media enquiries and liaise directly on your behalf. • In-house professional design services and branding advice at competitive rates. Head of Service Adam Barnes 01452 324336 CONTACT Main contact Sean Ranson communications@gloucestershire.gov.uk 9
GCC Plus Traded Services Brochure • Gloucestestershire County Council FREE SCHOOL MEALS WHO ACADEMIES CAN ELIGIBILITY CHECKING BUY Our team provides reports and checks for the eligibility of free school meals for your pupils, and we review this at least twice per school throughout the year. This ensures schools receive their funding under pupil premium arrangements. We produce a list of eligible pupils to each school or academy for their information. All this is delivered at a competitive price by experienced and committed staff. WHAT DO WE OFFER • We provide details to schools and academies of eligible pupils. • Regularly review all free school meal claims & schools are notified immediately via the live link service and they can inform the parents and carers of this entitlement. • Help promote free school meals through our website and literature. • Our online portal, which is linked to the Department of Work and Pensions system, is easy to use and gives an instant answer regarding their eligibility. • Telephone support for parents or carers who cannot use the portal, we can check entitlement and provide an up-to-date paper copy to apply. • Telephone and email support and advice to all schools that purchase our service. Main contacts 01452 425390 CONTACT Lisa Mullis & Nikki Jackson freeschoolmeals@gloucestershire.gov.uk 10
GCC Plus Traded Services Brochure • Gloucestestershire County Council DATA COLLECTION AND ANALYSIS WHO EVERYONE CAN Need to know more about your pupils? Need to understand your BUY data better? How have your school and pupils performed this year? Missing a UPN or OFSTED knocking at the door? With our extensive experience in schools data, we collect, collate, analyse and present a wide range of data including academic attainment ABOUT and demographics designed to help schools and pupils achieve THIS SERVICE optimum outcomes. 229 Primary and Infant schools WHAT DO WE OFFER were supported by us through the assessment data collection • Analysis and summarisation of cohorts for the relevant key process over the 2018/19 stage. Please note that, due to the cancellation of tests and academic year. assessments, for the academic year 2020/2021 analysis will be based on your ‘predicted outcomes’. 22,202 pupil assessment records • Support in preparing for and undergoing OFSTED inspections. were checked, cleaned and • School / school workforce census support. submitted to DfE by the deadlines that were set. • Telephone support and guidance for queries including EYFSP, Phonics, KS1. • Can provide trend analysis and contextualise data for your usage; taking unwieldly numbers and delivering them in a practical and clarified format with guidance on information. CONTACT Contact Nicholas Taylor informgloucestershire@gloucestershire.gov.uk 11
GCC Plus Traded Services Brochure • Gloucestestershire County Council GOVERNOR SERVICES WHO EVERYONE CAN We provide governing boards with timely support to facilitate BUY governance and leadership, drawing on governance expertise and local knowledge. We offer a high quality guidance, support and training service ABOUT for governors, with the aim of enhancing leadership and THIS SERVICE management and raising educational achievements. Since March 2020: all of our training has been WHAT DO WE OFFER delivered virtually. • Governor Services Helpline. 259 new governors • Governance Review. have taken part in the central training courses. • Headteacher and Deputy Headteacher Recruitment - to support governors through the recruitment process. • External Advisor for the Headteacher Appraisal Meeting. 39 schools have received school-based training. WE ALSO OFFER We have delivered online briefings for governors and clerks to governors. • A comprehensive range of training for individual governors and for governing boards. We have continued to offer a responsive helpline service. • Central training courses. • School-based courses. For further information go to: www.gloucestershire.gov.uk/schoolsnet/governors Main contact Wendy Gallagher 01452 427802 or 01452 427803 CONTACT and Jennie Leighton governor.services@gloucestershire.gov.uk 12
GCC Plus Traded Services Brochure • Gloucestestershire County Council HUMAN RESOURCES WHO EVERYONE CAN Our dedicated Human Resources Service (HR) has extensive experience of supporting people management issues across MATs, BUY LA Maintained Schools and other educational settings. We know the challenges schools face, and have extensive experience of working with schools of every kind. Did you know we offer WHAT DO WE OFFER bespoke services for MAT? • We offer service packages to suit all needs, with a combination of More details on GCCPlus.org online, e-mail, telephone and school on-site support available. • Specialist HR Advisers to support with contract change, restructure/ redundancy, TUPE, performance management, grievance, flexible working, misconduct & absence management cases. ABOUT • Access to our dedicated HR support line via Contact us THIS SERVICE Monday to Friday 8.30am to 5pm. • 24/7 access to our Schoolsnet Employment Handbook which contains model policies, guidance and template letters which 252 Sites currently buy you can rebrand and make your own. Plus our Pocket Policy back HR giving them access range for employers and a termly HR newsletter. to specialist HR support • Access to Intervention Schools’ Business Partner, for cases where and a named contact for the LA are providing support to vulnerable schools. change projects and • Excellent links with our Occupational Health Specialists, Safety employee relations issues. Health & Wellbeing Team and our Education Team to ensure you have access to a wealth of expertise. I FIND THE HR ADVICE • Access to a wide range of specialist HR services including job LINE INVALUABLE. AS A NEW evaluation, mediation and trade union negotiation support. Our Job Evaluation professionals will evaluate your Green Book SBM, MAKING SURE WE ARE roles for no extra cost. FOLLOWING THE CORRECT • Access to our HR Schools Network for SBMs and HR managers, PROCEDURE, AND HAVING to share experiences and benefit from HR ‘spotlight’ sessions EXPERT ADVISE IMMEDIATELY delivered by HR Specialists. • MATs purchasing our service will be able to include their core AVAILABLE IS EXTREMELY head office staff in the package for no additional cost. USEFUL. EVERY TIME I RING, THE QUERY HAS ALWAYS BEEN ANSWERED. IT’S REASSURING TO KNOW THAT WE HAVE SUCH KNOWLEDGEABLE COLLEAGUES ON THE END OF THE PHONE TO GIVE HELP AND SUPPORT WHEN WE NEED IT. Head of Service Colin Parkin 01452 425888 CONTACT The Team David Wasley-Wood, Alysia Powell, Margaret Wilkins, Becky Smith, Sonam hrschools@gloucestershire.gov.uk Thickpenny & Rachel Lloyd 13
GCC Plus Traded Services Brochure • Gloucestestershire County Council PAYROLL AND WHO EVERYONE CAN TERMS & CONDITIONS BUY Our dedicated payroll and pensions teams provide you with secure online payroll data processing delivering highly effective ABOUT and professional payroll and pension administration. Our Payroll THIS SERVICE Team has over 200 years of payroll experience and our Pensions Team have around 175 years of providing this support service. Last year we provided our support service to around WHAT DO WE OFFER 270 Local Authority, Academy • Dedicated experienced team for quick 121 responses to schools & Colleges of Further Education. any issues. • Proactive can do approach where we engage with our We produce over customers’ requirements. 388,000 • Dedicated named payroll administrator for each School online payslips and around Business Manager. 32,000 P60’s annually through • Manned UK Phone help centre 8:30am-5pm, 5 days a week. our online portal. • One stop, time saving, easy to understand online Launchpad portal. THANK YOU SO MUCH • Integrated experienced specialist payroll and pensions and FOR ALL YOUR HELP WITH Local Government (LGPS) pension schemes. THE MANY RECENT QUERIES • E-form secure online payroll submission. AND FOR THE E FORMS • Secure encrypted email facility. TRAINING. I REALLY • Fully GDPR and latest legislation compliant. APPRECIATE YOUR TIME, • Online employee payslips and P60s. PATIENCE AND WILLINGNESS • Comprehensive and robust reporting documents. TO HELP ME. • Ongoing customer involvement with report development. I JUST WANTED TO SAY A BIG THANK YOU FOR THE SWIFT AND EFFICIENT WAY THAT YOU DEALT WITH MY TEACHERS PENSION PROBLEMS. THANKS TO YOU I HAVE NOW GOT A PENSION ALL IN ONE SCHEME. Head of Service Matt Thomas 01452 425888 option 1, option 2 CONTACT Main contact ContactUs ContactUs@gloucestershire.gov.uk 14
GCC Plus Traded Services Brochure • Gloucestestershire County Council OCCUPATIONAL HEALTH WHO EVERYONE CAN Our team of registered Doctors, Nurses and Counsellors are BUY highly experienced in providing Health and Wellbeing support and advice to schools, academies and other education settings. Our aim is to work with you to keep people well at work. We support Headteachers and leaders to promote and maintain ABOUT a healthy workforce and proactively manage the affects of THIS SERVICE workload demands placed on school staff. Stress, Anxiety & Depression was the highest reason for referral from education settings WHAT DO WE OFFER to our service in 2020. A wide range of Physical and Mental health support, including: Over 100 members of school staff • Pre employment medical assessments. received counselling via our • Health assessments and clinical advice on employee’s fitness service in 2020. to work, return to work plans & workplace adjustments. I WOULD ENCOURAGE • Clinical support with ill health/early retirement. ALL STAFF TO ACCESS THE • Driver’s medicals. OCCUPATIONAL HEALTH • A dedicated managers’ helpline 01452 425073 – option 2. SERVICE. DON’T LET PRIDE • Lifestyle health screening and advice (on request). GET IN THE WAY OF SEEKING • Short term counselling sessions. HELP WHEN YOU NEED IT. • A 24/7 employee assistance programme with a wide range of online advice and support including health, finance, legal support and telephone counselling. • Reflective supervisions for Headteachers, leaders and pastoral staff. • Trauma support and debriefing within the workplace after a serious incident. Head of Service Colin Parkin 01452 425073 option 1 CONTACT Main contact Jemma Osmond jemma.osmond@gloucestershire.gov.uk 15
GCC Plus Traded Services Brochure • Gloucestestershire County Council BOOK HOW TO TRAINING Clicking into the training Tab, you can find the course you wish to attend via the keywords search, the Calendar on the far left or by browsing some upcoming and suggested courses. Once you’ve found the course you can then click into it. You can then scroll to the bottom of the Training’s page, select a delegate and click to request booking. If the delegate you wish to attend the course is not on the current delegate list, you can also add a new person by selecting ‘CREATE A NEW DELEGATE’ and add the details as below. Once you have requested, this will then need to be checked out of your basket. ? Further details on this are on page 44 Did you know that a lot of our training is now hosted online as we adapt to changing circumstances? Look under venue to see where the course is taking place. In 2020/21 we ran 250 events via our GCCPlusTraining site. 16
GCC Plus Traded Services Brochure • Gloucestestershire County Council DISCLOSURE AND BARRING WHO EVERYONE CAN (DBS) ONLINE SERVICES BUY DBS checks assist you in making safe decisions in the ! recruitment of new staff by identifying candidates that may be unsuitable for work involving children or vulnerable adults. Not purchasable on Through this service, Gloucestershire County Council acts as GCCPlus.org, please contact an umbrella body for your DBS processing. You also receive provide to discuss purchasing. regularly updated and user friendly guidance. All at highly competitively prices compared to commercial organisations. ABOUT WHAT DO WE OFFER THIS SERVICE • All applications are thoroughly checked before being submitted for consideration by DBS. 9 DAYS is the average turn around • We provide barred list checks (list99) wherever applicable time (receipt to issue) for at no extra cost to you. online DBS applications. • A professional panel service is available for any unclear disclosures. 49% of DBS online applications • Training seminars are also provided courtesy of DBS Liverpool. have their certificates produced within 5 days Roles to be advertised via Schoolsnet are posted within 24 working hours Head of Service Dawn Allsopp 01452 425888 option 2, option 2 CONTACT Main contact ContactUs contactus@gloucestershire.gov.uk 17
GCC Plus Traded Services Brochure • Gloucestestershire County Council ICT FOR SCHOOLS WHO EVERYONE CAN We strive to empower schools to confidently use technology, BUY providing endless new possibilities for staff and students alike. We provide an array of support services to help you make the most of your ICT; safe in the knowledge that you have a reliable, skilled and friendly support team on your side. Whether you’re in the ABOUT office or in the classroom, our support staff are here to help. THIS SERVICE WHAT DO WE OFFER Our training has polled a 94% • Support and advice to get the most out of MIS. approval rating. • Guidance for School Census & Returns. During the last buyback • Training – Including remote training: period (April 19 - March 20), • SIMS Modules We took • MS Office Application e.g. Excel 13557 calls • Interactive Workshops supporting processes & procedures. It took us on average 11 seconds to answer your calls • Consultancy, support & advice: • Data Analytics. During Lockdown we have provided • Report Design. • Update Briefings. 98 remote training sessions • Installation and Support of Whole school networks. • Wired and wireless network installations & upgrades. • iPad deployment, support & management. • Server migrations/virtualisation. • Disaster recovery. • Agile Working. • Virtual Classrooms – Office 365 integration with SIMS. • SIMS in the Classroom. • Remote Access to Schools Networks. • Cloud backups. Head of Service Karen Steele 01452 427272 (SIMS Support) CONTACT 01452 427205 Main contact Chris Freeman (Software Team Leader) (ICT Hardware Support) Clive Speaks (Hardware Team Leader) sso@gloucestershire.gov.uk 18
GCC Plus Traded Services Brochure • Gloucestestershire County Council FFT (FISCHER FAMILY TRUST) WHO EVERYONE CAN Fischer Family Trust (FFT) is a UK-based non-profit organisation BUY that, via it’s FFT Aspire portal, provides data analysis and insights using pupil data to support school progress, improvement and self-reflection. By collating and analysing data they provide attainable but motivating targets of success for individual students to allow educational premises to track achievements. By contracting group purchase of this service, GCCPlus is able to provide a heavily discounted rate than if educational settings contract themselves. WHAT DO WE OFFER • Full access to FFT Aspire; allowing generation and tracking of student success metrics. • Reduced price when compared to subscribing directly from FFT. • Access to support provided by the Fischer Family Trust. CONTACT Contact Nicholas Taylor informgloucestershire@gloucestershire.gov.uk 19
GCC Plus Traded Services Brochure • Gloucestestershire County Council MAKE PURCHASES HOW TO ON THE SYSTEM The Store page, accessible through the Store tab is where you can browse Contracts, Services and Products available to you on GCCPlus.org. It offers many ways to browse this content… A Keyword search B The featured contracts & services E C Drop-down The new option ‘Annual to filter Order’ items by system the Service Teams D You can also browse by Item Type and by ‘New F for this year’ Your Recently viewed To then explore these contracts & services, you can click Contracts into them individually. The Store allows you to individually discover contracts & services. & Services 20
GCC Plus Traded Services Brochure • Gloucestestershire County Council G When you find a contract or service you wish to purchase, you can do this by clicking on that Item then clicking Add to shopping basket in the left hand column of the item’s page. H This is the Annual Order system. It is a clean and easy way of browsing through contracts and services relevant to you based on your previous year’s purchases as well as other suggestions. You can then tick the items you want, set quantities where relevant and click Add to Basket. I All items you Add to basket can then be checked out via the Basket. The basket is split into Packages and Services and Training and Events; you will need to click Proceed to checkout under the relevant side. This will take you to the basket, as shown here. On this screen you can click the i to see information on that item then, once happy, you can read the Terms & Conditions, confirm acceptance and then click to Buy Now. 21
GCC Plus Traded Services Brochure • Gloucestestershire County Council TRADE UNION FACILITIES WHO ACADEMIES CAN BUY & LA Schools have a statutory obligation to allow those of their SECONDARY employees who are accredited trade union representatives (e.g. workplace stewards, health and safety or learning reps) SCHOOLS reasonable time-off with pay to attend to trade union duties: this is often referred to as ‘facility time’. This also includes time-off to attend relevant training. Failure to comply with this statutory duty can result in legal proceedings against an employer. This service ABOUT enables participating sites to ‘pool’ funds to meet any costs associated with facility time that would otherwise have to be THIS SERVICE met from your budget. Please note, this is not a GCC Traded Service - GCC facilitates the collection of WHAT UNION DUTIES ARE COVERED? funds on behalf of the TRADE UNIONS. • Consultation about proposals for change (e.g. restructure All enquiries about the or redundancy). service should be directed to the contact details below • Matters relating to health, safety and employee wellbeing. traded services’ platform • Representation of staff at formal hearings and related to promote their discussions (e.g. sickness absence, grievance, disciplinary pooled-funding service. or capability processes). • Informal advice, guidance and problem-solving across a wide range of employment-related matters. • In many situations the early involvement of a trade union can enable issues to be satisfactorily resolved that otherwise may escalate through formal procedures. Contact Sarah Murphy sarah.murphy@neu.org.uk CONTACT Contact Tony Chong Secretary.GLOUCS-SEVERNSIDE@nasuwt.org.uk 22
GCC Plus Traded Services Brochure • Gloucestestershire County Council FINANCES 23
GCC Plus Traded Services Brochure • Gloucestestershire County Council PAYMENTS AND INCOME WHO LA SCHOOLS CAN (FINANCIAL ADMINISTRATION) BUY Our service offers financial support to Local Authority schools who use SIMs to pay their suppliers and allocate their income. ABOUT We pay invoices that are processed via SIMslink. Our income THIS SERVICE team allocates funds into the correct schools budget. Regular payment runs ensure when an invoice is cleared it will be paid Subscription to this service now for in a timely manner. includes inclusion in the GCC Centralised Amazon schools account. This means we can WHAT DO WE OFFER help with account issues, Amazon support and provides you with Amazon Prime • Prompt payment of invoices, including standard checks ultimate business for duplicate payments to minimise overpayments. package and VAT free charging. We cannot support Amazon • Allocation of banked income to school codes. accounts not part of the GCC Centralised Schools Account. • Provide advice on the status of payments to suppliers. Head of Service Alex Robinson 01452 425888 Option 1 then Option 1 CONTACT Main contact ContactUs contactus@gloucestershire.gov.uk 24
GCC Plus Traded Services Brochure • Gloucestestershire County Council AREA FINANCE OFFICE WHO EVERYONE CAN We provide schools and academies with bespoke quality financial BUY advice, tailored to them. We provide training, guidance and support to head teachers, bursars, governors and school finance staff. Our two tier level of service ensures that support is both operational and strategic. We also offer complete finance training ABOUT and supply staff to deal with tasks relating to the operation and THIS SERVICE upkeep of FMS6. 98% of LA maintained schools WHAT DO WE OFFER buy back our service. • Telephone, email and in-person support from highly 29 experienced staff. new administrators / SBM’s were trained to use FMS last • Training and support around financial software, financial year - that’s 812 hours administration & best practice. of new user training alone. • Support specifically tailored to school type (both Local Authority & Academy) so you know the support you receive will be relevant to you. • Provision of fully trained finance supply staff to assist with staff cover for finance tasks. • Assistance with Local Authority and ESFA finance returns. • We are now accredited in PS Financial Head of Service Allana Whelan 01452 425123 / 01452 425465 CONTACT Main contact Jacqui Bretnall / Erica Waterer afo@gloucestershire.gov.uk 25
GCC Plus Traded Services Brochure • Gloucestestershire County Council GCC Plus Traded Services Brochure • Gloucestestershire County Council SAFETY & RISK MANAGEMENT 26
GCC Plus Traded Services Brochure • Gloucestestershire County Council DATA PROTECTION SERVICES WHO EVERYONE CAN Following the introduction of the General Data Protection BUY Regulations (GDPR), which took effect on the 25th May 2018, all schools are required to appoint a Data Protection Officer (DPO). Schools also need to adhere to the Data Protection Act 2018 (DPA). We are aware of the complexity and, sometimes, daunting ABOUT nature of these policies. Data Protection Services are here to THIS SERVICE guide you through these complexities with expert advice and as a trusted supplier of the services of a Data Protection Officer. OVER 5000 Educational Professionals trained WHAT DO WE OFFER 100% of school information • Have GCC as your appointed Data Protection Officer. requests responded to • Expert advice and guidance surrounding all elements of Data on-time (FOI, PIR & SAR) Protection in schools. • Day-to-day support for all those challenging information 99% buy-back from our requests (SAR, FOI, EIR, PIR) through our dedicated and first year of service passionate support service. • On-going training and development targeting the key roles HAVING RECEIVED OUR in schools, ensuring that Data Protection and Child Protection work hand-in-hand. FIRST SAR THIS YEAR, YOUR • Access to our resources: templates, policy reviews, FAQs GUIDANCE, PATIENCE AND and new VLOG updates. UNDERSTANDING ENABLED IT TO BE A STRESS-FREE PROCESS, THE VISIT THE TEAM MADE TO THE SCHOOL WAS VERY MUCH APPRECIATED AND SAVED US A HUGE AMOUNT OF TIME AND RESOURCES - THANK YOU! Head of Service Daniel Parker 01452 583619 CONTACT Main contact Neil Downing schoolsdpo@gloucestershire.gov.uk 27
GCC Plus Traded Services Brochure • Gloucestestershire County Council SAFEGUARDING FOR WHO EVERYONE CAN EDUCATIONAL SETTINGS BUY The safety of every child is imperative, this is the focus of our safeguarding service. We provide support, advice and practical ABOUT guidance to ensure that staff members are properly trained. This allows us to assist you in complying with Ofsted standards THIS SERVICE for safeguarding. By buying in to our services, establishments are given greater peace of mind that adequate precautions MAY I TAKE THIS have been implemented in carrying out their duty of care. OPPORTUNITY TO THANK YOU AND ALL OF THE TEAM AS GSCB FOR YOUR HELP AND WHAT DO WE OFFER SUPPORT OVER ALL THESE YEARS. I AM IN ABSOLUTE • Support in the event of an investigation being undertaken AWE OF ALL THAT YOU ALL DO following an allegation. TO SAFEGUARD CHILDREN IN • Critical incident support in the event of suicide or the unexpected GLOUCESTERSHIRE. death of a child. • Assistance in handling media relations and issues if a Safeguarding Breach occurs. • Regular school visits to assist with the Section 175/157 Audit to support self-evaluation and compliance with Ofsted inspections. • Access to regular DSL Support Hubs, webinars, bulletins/updates concerning local and national developments. • Access to a suite of Child Protection e-learning training courses. Head of Service Georgina Summers 01452 426221 CONTACT Main contact Georgina Summers georgina.summers@gloucestershire.gov.uk 28
GCC Plus Traded Services Brochure • Gloucestestershire County Council GCC Plus Traded Services Brochure • Gloucestestershire County Council GCCPLUSTRAINING NEW .ORG GCCPlusTraining.org is Gloucestershire County Council’s virtual training and learning platform. As a system, it offers both real-time virtual events and a space to access your event resources. 29
GCC Plus Traded Services Brochure • Gloucestestershire County Council HEALTH AND SAFETY WHO GLOUCESTERSHIRE CAN SCHOOLS & ACADEMIES Services offered by the Safety, Health & Environment (SHE) BUY team give you the necessary guidance and support you need to fulfil your responsibilities for workplace health and safety and fire safety. The team provides guidance, advice and support in easy-to-use formats to help you manage those health and safety ABOUT responsibilities. Our many years’ experience with schools enables THIS SERVICE us to provide you with clear advice, information and guidance much of it crafted to suit school-specific practices and situations. EXCELLENT COMMUNICATION AND INFORMATION. WHAT DO WE OFFER • A health and safety helpline for all school managers and staff STERLING ADVICE AS needing advice and guidance. ALWAYS AND IT’S ALWAYS • Up to date information, guidance and model risk assessments GOOD TO HAVE AN EXPERT to ensure you remain compliant with new and updated PERSPECTIVE. legislation, standards, case law and good practice. • Access to educational visits advice, guidance, risk assessments THE SHE ADVISER WAS and the online eVisit system for planning and approving visits. EXTREMELY HELPFUL AND • The SHE Assure system for accident reporting and the new schools portal for self inspections. VERY KNOWLEDGEABLE. THANK YOU VERY MUCH • SHE Adviser visits to schools for health and safety audits, fire risk assessments and other on-site visits to support – I ACTUALLY ENJOYED management of health and safety, risk assessments and COMPLETING THE AUDIT AND provide advice on all aspects of health and safety. I AM CONFIDENT THE ACTIONS WILL BE COMPLETED SOON. Head of Service Stuart Heggs 01452 425350 CONTACT Main contact Stuart Heggs she@gloucestershire.gov.uk 30
GCC Plus Traded Services Brochure • Gloucestestershire County Council LEGAL SERVICES WHO LA CAN SCHOOLS With our Legal Services you gain access to our extensive BUY knowledge of the law and local authority issues. Our team of lawyers offer cost-effective expert advice on topics that include Educational Law, Specialised Needs, Contracts and Procurement, ABOUT GCC Litigation, Debt Recovery, Property Matters and Copyright Law. Our services can be provided either via a yearly retainer or via a We were founded in pay-as-you go service. 1888 meaning that we’ve been supporting our communities WHAT DO WE OFFER for over 130 YEARS! • The assistance we offer is easily accessible, available via telephone, email or face-to-face. • Expert understanding of legal fields pertinent to running an educational premises that comes from years of experience working with you. • The advice provided is clear, concise, and practical. • The ability to pay via retainer or pay-as-you-go offers financial flexibility. Head of Service Gillian Parkinson 01452 328722 CONTACT Main contact Bonnie Styles bonnie.styles@gloucestershire.gov.uk 31
GCC Plus Traded Services Brochure • Gloucestestershire County Council INSURANCE WHO LA SCHOOLS CAN Our experienced and qualified staff are here to help you protect BUY your schools from risk of financial loss. By providing a high quality and comprehensive insurance program to you, along with a claims handling service, we offer peace of mind in knowing your school is protected. We utilise the services of an insurance ABOUT broker to access the widest possible insurance market to secure THIS SERVICE the appropriate cover at the best price. This means that your peace of mind need not come at great cost. Educational sites that purchased this service received a WHAT DO WE OFFER PREMIUM RATE • In the event of a liability claim we investigate FREEZE for the 2020/21 and offer you the support you need. financial year. • A low insurance claim excess. • The full support of our highly experienced insurance team. • More specific insurance cover, e.g. Motor Insurance, can be made on request. Head of Service Piyush Fatania 01452 328898 / 328897 CONTACT Main contact Steve Lloyd schoolinsurance@gloucestershire.gov.uk 32
GCC Plus Traded Services Brochure • Gloucestestershire County Council PREMISES 33
GCC Plus Traded Services Brochure • Gloucestestershire County Council CATERING WHO EVERYONE CAN With over 20 years experience, our catering team have worked BUY with educational sites and gained a wealth of knowledge surrounding the provision of catering. By working in partnership with you, we are able to secure a highly competitive contract to ABOUT ensure value for money. We also offer support for schools who make their own arrangements for school meals. By purchasing THIS SERVICE an SLA from us, you have the exclusive benefits of our unique knowledge of school and our close collaboration with other Last year we served you an Property Services and Facilities Management teams. average of 17,000 WHAT DO WE OFFER meals every day (pre-Covid) and have supported your • Procurement and management of a school meals group FSM pupils by supplying over 15,000 hampers which equates contract, passing the savings on to you. to over 170,000 meals. • Ensuring our contractors comply with current food safety legislation. THANK YOU FOR OUR • Repair and breakdown service for school meals kitchens. HAMPERS. I KNOW OUR • Monitoring DBS and safeguarding compliance of contractors FAMILIES REALLY working on sites. APPRECIATE THEM. • Kitchen design service to make the best use of your food preparation and serving areas. • Ongoing monitoring of provision of catering services, ensuring a high quality service is delivered. • Supporting the nutritional needs of your Free School Meals pupils whilst they are at home or on holiday by providing packed lunches and hampers. • Working with you in order to ensure a continued provision of food to all pupils since the outbreak of Covid-19. Head of Service Rob Barnes 01452 328834 CONTACT Main contact Cathy King building.helpdesk@gloucestershire.gov.uk 34
GCC Plus Traded Services Brochure • Gloucestestershire County Council CLEANING AND CARETAKING WHO EVERYONE CAN With a wealth of experience and knowledge from working with BUY educational sites, our Cleaning & Caretaking team works with external contractors to offer a competitive contract for schools with the savings passed on to you. We monitor standards and ABOUT work with the contractors to ensure a high quality and well- managed service is provided to you. We also offer support THIS SERVICE for those who make their own arrangements for cleaning. By purchasing an SLA from us, you have the exclusive benefits of our unique knowledge of schools and our close collaboration STAFF HAVE ASKED ME with other Property Services and Facilities Management teams. TO WRITE AND TELL YOU WHAT AN EXCELLENT JOB OUR CLEANER IS DOING. WHAT DO WE OFFER OUR SCHOOL IS ALWAYS • Procurement and management of a school cleaning group CLEAN AND TIDY AND HE contract, passing the savings on to you. PAYS GREAT ATTENTION TO • Monitoring the standards of the delivered service against DETAIL AND ALWAYS GOES the contract specification to ensure a high quality service is THAT EXTRA MILE – HE IS delivered to you. THE BEST CLEANER WE • Issuing default notices for breaches of contract and recovery HAVE EVER HAD BY A MILE! of any credits owing. • Monitoring DBS and safeguarding compliance of contractors working on sites. I CANNOT STRESS ENOUGH WHAT AN EXCELLENT • Arrangement of competitive quotes for flooring, carpet cleaning, specialist deep cleaning and window cleaning. CLEANER / CARETAKER MATT • Support you to protect staff and pupils against Covid-19 with IS. THE SCHOOL IS ALWAYS additional touch point cleaning, the use of correct cleaning SPOTLESS AND THE OUTDOOR chemicals and deep cleans on request. AREAS KEPT CLEAN & TIDY. Head of Service Rob Barnes 01452 328849 CONTACT Main contact John Stephens building.helpdesk@gloucestershire.gov.uk 35
GCC Plus Traded Services Brochure • Gloucestestershire County Council GROUNDS MAINTENANCE WHO EVERYONE CAN Our experienced and dedicated Grounds Maintenance team BUY have a comprehensive knowledge of grounds maintenance. We monitor standards and work with the contractors to ensure your grounds are maintained to a high standard by our experienced ABOUT groundsmen. We also offer support for those who make their own arrangements for grounds maintenance. By purchasing THIS SERVICE an SLA from us, you have the exclusive benefits of our unique knowledge of Schools and our close collaboration with other WE HAVE BEEN REALLY school Property Services and Facilities Management teams. PLEASED WITH THE SUPPORT OFFERED THROUGH OUR GROUNDS MAINTENANCE WHAT DO WE OFFER CONTRACT, THE TEAM ARE • Procurement and Management of a grounds maintenance ALWAYS REALLY FRIENDLY group contract for school, passing the savings achieved AND WHERE THERE’S BEEN through economies of scale to you. CONVERSATIONS THAT NEED • Monitoring standards of the delivered service against the TO HAPPEN THE RESPONSE contract specification to ensure a high quality service is delivered to you. IS ALWAYS SWIFT. • Monitoring DBS and safeguarding compliance of contractors working on site. County padlocks are now available to buy • Arrangement of inspections of your gym and outdoor play on GCCPlus.org. equipment. Rock salt is now • Arrangement of the supply and delivery of rock salt available to buy on throughout the winter months. GCCPlus.org Head of Service Rob Barnes 01452 328834 CONTACT Main contact Cathy King building.helpdesk@gloucestershire.gov.uk 36
GCC Plus Traded Services Brochure • Gloucestestershire County Council PROPERTY CARE SERVICES WHO EVERYONE CAN You need peace of mind, which is why we are here to help you BUY navigate through legislation, statutory requirements, compliance, national guidelines and best practice relating to building and facilities management. We have a range of services, designed to help you keep your buildings compliant. You can choose ABOUT the support contract that best suits your school, budget and THIS SERVICE resources. By purchasing an SLA from us, you have the exclusive benefits of our unique knowledge of educational sites and our We are the close collaboration with other school Property Services and Facilities Management teams. LARGEST PROVIDER of Property Services, Facilities Management and Educational Services in the WHAT DO WE OFFER whole of Gloucestershire. • Contracts of different levels to meet your needs and budgets to deliver peace of mind that your requirements are fully met. • Access to DBS compliant contractors and consultants that are all checked for insurance and health and safety purposes. • Landlords compliance checks. • Immediate support and response in the event of an emergency, for example fire/flood. • We can help with reactive maintenance, planned preventive maintenance, major and minor alterations and refurbishments, together with operation and maintenance of services. To assist with these works we are uniquely placed to help you navigate and understand the government funding opportunities available to you. Head of Service Rob Barnes 01452 328834 CONTACT Main contact Cathy King cathy.king@gloucestershire.gov.uk 37
= GCC Plus Traded Services Brochure • Gloucestestershire County Council SPOTLIGHT Did you know about these features on GCCPlus.org? Control your organisations users: We have now released updates and guidance that lets you control the users linked to your organisation Set-up your own alerts: You have complete control over what finance alerts you get from the GCCPlus system Your Training Calendar Visible through the Training tab, this is a filterable calendar of all events, booked and unbooked, for you to peruse Generate your own personalised brochures: For both Training and Contracts & Services you can quickly and easily generate yourself Personalised brochures showing you all the training/items available to you 38
GCC Plus Traded Services Brochure • Gloucestestershire County Council TEACHING AND LEARNING 39
GCC Plus Traded Services Brochure • Gloucestestershire County Council ADVISORY TEACHING SERVICE WHO EVERYONE CAN Our specialist teams work predominantly in mainstream school BUY settings, but may also support Specialist settings, Early Years settings and families, depending on the nature of the pupils needs (please refer to Advisory Teaching Service website to ABOUT GCC learn more). The service has specialised teachers and tutors who work closely with schools, families and children. They have close links with other services such as Health and Social Care. OVER 350 They provide bespoke training and co-working with school staff sites across Gloucestershire to develop whole school awareness of aspects of SEND in their currently make use of setting. They can also work directly with children and families as our services! required. There are specialised teams in the areas of HI, VI, MSI, PD, Communication and Interaction, Cognition and Learning and SEMH. There is also an Alternative Augmented Communication Specialist. All these teams can provide training or support on top of the core offer through traded services. Please refer to our website for further information. WHAT DO WE OFFER • The ATS offers INSET to schools and settings on wide variety of pupil specific needs. • The INSET ‘Developing Teachers’ Skills in Working with Children with SEND’ is very popular. We provide whole school or large group training, including use of virtual platforms, to build SEND knowledge and capacity in educational settings (refer to GCC Plus for traded information). • We provide specific training courses to teachers and support staff wishing to undertake professional development.. • We support schools to gain nationally recognised accreditations in SEND, for example the Autism Quality Mark. • We are affiliated to other professional bodies to support quality SEND provision in educational settings, for example the Autism Educational Trust ( AET), and Talkboost. • We deliver parent programmes (in association with AET) for children who have received a diagnosis of autism). These are free of charge. Main contact Rosalyn Rees 01452 426014 / 01594 823102 / 01452 426955 CONTACT Admin contact Helen Boyce atstraining@gloucestershire.gov.uk 40
GCC Plus Traded Services Brochure • Gloucestestershire County Council ASSESSMENT WHO ACADEMIES CAN The Education Outcomes and Intervention team has experienced BUY and qualified advisers to support schools to fulfil requirements for statutory assessment and reporting at the end of KS1 and KS2. The Local Authority has a responsibility to ensure that participating schools understand and follow statutory guidance provided in the Standards and Testing Agency (STA) KS1 and KS2 ABOUT Assessment and Reporting Arrangements (ARA). THIS SERVICE MODERATION PROCESS WHAT DO WE OFFER WAS VERY SUPPORTIVE AND OFFERED VALUABLE CPD. • Training, advice and support on all aspects of the phonics screening check (PSC), KS1 and KS2 national curriculum assessments. EVERYTHING • Monitoring visits for the PSC and KS1/KS2 national WAS COMMUNICATED curriculum tests. CLEARLY PRIOR TO THE • External moderation at the end of KS1 and KS2 to validate MODERATION VISIT. teacher assessment (TA) judgements. 01452 427101 CONTACT Main contact Tim Foster assessment@gloucestershire.gov.uk 41
GCC Plus Traded Services Brochure • Gloucestestershire County Council EDUCATIONAL WHO EVERYONE CAN PSYCHOLOGY SERVICE BUY Gloucestershire’s Educational Psychology Service is a holistic support service. The focus of our work is to raise children ABOUT and young people’s educational attainment so they are able THIS SERVICE to progress well in life, are socially included and emotionally resilient. We provide support for the emotional well being Work closely with Local and mental health of Gloucestershire’s children and young Authority Education Services, people, building capacity of schools and other settings to Social Care, Health Services educate, support and nurture all children, particularly the and Universities most vulnerable or with particular SEND needs. Deliver bespoke evidence-based interventions that match need WHAT DO WE OFFER (individual, small group and/or whole school) including direct therapeutic support • Access to highly qualified HCPC registered educational psychologists with a wide range of specialisms Training and support to build • Consultation, assessment and problem solving with capacity within schools – children, young people, families, school staff including small group staff coaching and whole school • Graduated Pathway support, including involvement at development work. My Plan and My Plan+ • Contribution to the development of school policies and inclusive practice • Direct work with children and families, including family therapy, parent training programmes, Cognitive Behaviour Therapy, Sand Tray Therapy and Therapeutic Story writing • Solution focused counselling/coaching of individuals or groups • Professional coaching and supervision to teachers (individual and group) Lead Educational Psychologist Stroud & Cotswold Team 01452 328131 Greg Cotton Gloucester & Forest Team 01452 328004 CONTACT Contact Sharon Vidal with general subscription enquiries Cheltenham & Tewkesbury Team sharon.vidal@gloucestershire.gov.uk 01452 328771 42
GCC Plus Traded Services Brochure • Gloucestestershire County Council LIBRARY SERVICES WHO EVERYONE CAN FOR EDUCATION BUY Library Services for Education delivers high quality resources to your door. We offer a range of easy to use, flexible contracts and ABOUT services to provide each school with the resources and advice THIS SERVICE they need to support teaching and learning and reading for pleasure. We also offer a range of training events throughout the year. Our aim is to save schools time and money, we support THE CHILDREN WERE primary, secondary and special schools and early years settings. OVERWHELMED TO SEE OUR Get your children excited to read! NEW LIBRARY AND LOVE TO SIT IN OUR LIBRARY AREA WHAT DO WE OFFER WITH THEIR NEW BOOKS. A BIG THANK YOU TO THE • Flexible & bespoke topic boxes on request; contract and ad-hoc. LSE TEAM! • Book stock audit services; let us help you improve the THANKS FOR selection you have on offer to your children. ORGANISING YET ANOTHER • Largest collection of children’s educational resources FANTASTIC MEETING, in Gloucestershire. I REALLY ENJOYED IT. • The library makeover service; our expert librarian will provide an on-site visit to reorganise, restructure and generally PAT HAS WORKED WITH revitalise your school library. OUR STAFF TO ORGANISE OUR • The library makeover service; our expert librarian will provide BOOK STOCK AND HAS LEFT an on-site visit to reorganise, restructure and generally US IN GREAT SHAPE. revitalise your school library. Head of Service Pat Lipinski 01452 427240 CONTACT Main contact Pat Lipinski lse@gloucestershire.gov.uk 43
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