Trade automation to transform service - Operational excellence in trade finance
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FusionBanking Trade Innovation Software overview Operational excellence in trade finance Trade automation to transform service
“To ensure continued success in Asia and to support our domestic clients more effectively we needed greater collaboration, automation and operational consistency across our trade finance business. The implementation approach allowed us to get up and running on the platform very quickly across our Asian business and is enabling National Australia Bank to have a standard operating model across the region and for the global business. We are constantly looking to improve the way we deliver new products and services to our clients. Misys gives us the flexibility to do this.” Mark Borton Head, Product Management Asia, Global Transaction Banking, National Australia Bank
Translate efficiency into growth FusionBanking Trade Innovation promises more than efficiency gains. It combines centralised control and straight-through processing (STP) for trade and supply chain finance to deliver superior service level agreement (SLA) management. It can help you transform trade operations to improve margin, win on client service, and capture new opportunities in working capital finance. New trade dynamics, capital and Trade banks with multi-regional funding pressures, and evolving processing requirements can relocate corporate supply chains are redefining operations to lower cost centres to trade finance. How can you deliver a achieve cost reduction and economies new operating model to improve margin of scale. The system’s customisation and capture new global opportunities? toolkit allows local adaptations to be made to augment and extend FusionBanking Trade Innovation preconfigured and centrally supports the broadest range of managed workflows. traditional trade and supply chain finance instruments, on a single The solution is fully integrated with the platform for business transformation. trade and supply chain finance modules More than 200 banks use it to of Misys FusionBanking Corporate reduce costs, increase productivity, Channels to achieve complete STP broaden their product range, and from front-end online and mobile improve client retention. channels, to back-office operations. With FusionBanking Trade Innovation Many users have increased trade you can achieve a single, global view of volumes by more than 50% and all customer dealings with the bank and reduced costs by 80% across their use this insight to offer best-in-class trade finance operations. Misys service and risk management. With reduces time to market and project improved automation and transparency risk with its proven model bank you can define SLAs for individual implementation methodology and clients to gain a competitive advantage. trade finance expertise. Misys FusionBanking Trade Innovation | Software overview 3
FusionBanking Trade Innovation in action Tier-one bank transforms front-to-back trade operations across 26 countries “The unique model bank A global bank wanted to centralise To accelerate results, the bank adopted methodology allowed Misys to governance of its trade finance business, the Misys model bank implementation relocate processing to lower cost hubs approach. The system went live at the demonstrate a structured best and reduce IT and staff overheads. It Asian hub within a year. practice approach to the was struggling to meet client SLAs and As the bank deploys the solution automation of bank trade needed to find a proven solution that across multiple geographies, IT costs finance business.” had sufficient flexibility to meet local are projected to be cut by 25%, requirements and the scalability to Global Head Trade and Working Capital along with an 80% reduction in support its expansion into Asia. Solutions, Tier-one European bank operational overheads. The bank chose FusionBanking Trade Innovation, along with the trade module of FusionBanking Corporate Channels. 4 Misys FusionBanking Trade Innovation | Software overview
FusionBanking Trade Innovation Advanced workflow management Software development kit Global/regional processing › Workflow orchestration › 24/7 processing › Extended customisation › Team reallocation › Screen tailoring › SLA Dashboard FusionBanking Corporate Channels Trade and Financial Supply Chain Management FusionFabric Connect Trade services Cash Financial supply Traditional trade management chain management FX/Treasury FusionCapital services › Letters of credit › Approved payables finance › Collections › Invoice discounting Mobile banking › Standbys and guarantees › Clean payments › Participations › Open Account/ › Shipping guarantees Bank Payment Obligation › Cash letters › Reimbursements Core platform › Reporting › Fees/charging › Imaging › Archiving › Accounting › Interfaces: SWIFT, watchlist checking etc The bank’s business case for Trade Finance transformation Improved efficiency Global processing Systems consolidation and operational drives labour relocation leading to IT costs margin by and cost savings of reduction of 20-30% 80% 25% Source: In-house cost-benefit analysis – European tier-one bank Misys FusionBanking Trade Innovation | Software overview 5
The FusionBanking Trade Innovation advantage Misys FusionBanking Trade Innovation transforms trade operations to drive growth in domestic and cross-border trade and supply chain finance. The system is designed with the working capital needs of buyers and suppliers in mind so you can lead the competition with service quality, focus on relevant and timely product delivery, and gain a single management view of your entire trade finance business. Reduce operational cost Optimise your operating model Eliminate operational risks and reduce Alter workflows quickly and easily to the costs of manual processes with route transactions efficiently at each centralised resources and processing to stage of the lifecycle. You can reallocate increase operating margin. work across geographical locations to cover peak times, and implement “follow Customer service excellence the sun” processing to increase Win and retain trade finance business productivity and deliver the individual with a reputation for service excellence. processing requirements of your clients. Deliver best-in-class SLAs on a client- by-client basis, manage these across Scalable working capital finance your entire business, from a central programmes location, and become more responsive Support the liquidity and working to clients with total workflow control. capital needs of exporters and importers. Alongside traditional trade, you can offer pre-shipment finance services to innovate in product delivery and deliver scalable supply chain finance programmes that are managed alongside your trade operations. 6 Misys FusionBanking Trade Innovation | Software overview
Global visibility, and risk oversight “We chose Misys because its Manage risk across your entire trade offering combines the strength finance business. Centralised trade of the back-office processing operations combined with credit risk, limits tools and watchlist integration system, FusionBanking Trade delivers a single platform to view and Innovation, with the online manage risk. delivery console provided by Front to back integration FusionBanking Corporate FusionBanking Trade Innovation routes Channels trade portal. The messages from customer channels into integrated system will back office workflows with full STP. The system can be deployed in unison with contribute greatly to the the FusionBanking Corporate Channels efficiency of our operation and trade portal solution, or any other assist us in maintaining the in-house or third party system. level of customer satisfaction Reduce time to market on which we pride ourselves.” Benefit from our experience, with a proven implementation approach that Tarja Pitkänen includes off-the-shelf business Head of cash management, Pohjola Bank workflows for trade, reflecting 20 years of successful trade services implementations. You can use standard business processes as a baseline, and our customisation toolkit to adapt as business priorities evolve. This also promotes a “build once, deploy many times” approach for more rapid multi- branch roll-out. Misys FusionBanking Trade Innovation | Software overview 7
Product capabilities FusionBanking Trade Innovation is designed to scale with your trade finance business and puts the needs of your corporate clients at the heart of your operating model. A comprehensive set of trade finance and supply chain finance applications support traditional trade finance, open account and supply chain finance services. Core processing Global/regional processing The core back office system delivers This delivers the standardised accounting, fees and charges, risk and processing and customisation needed limits management, custom reporting, to deliver best-in-class multi-region archiving, imaging, SWIFT payments, trade services, all with a single view of batch uploads (automatic or manual) global operations. It ensures service and interfaces to business applications consistency across countries, and and processing modules. allows local compliance or legal requirements to be met, while Traditional trade finance keeping costs under control. FusionBanking Trade Innovation supports the most comprehensive set SLA dashboard of traditional trade instruments with an Customisable and interactive intuitive interface for the management dashboards allow you to take control of letters of credit, standbys and of the SLA management process across guarantees, collections, participations, the entire business and to monitor reimbursements, cash letters and client programmes or transactions. bankers’ acceptances. Risk management Working capital finance With dedicated credit risk management With a consolidated view of your tools for trade finance you can automate trade finance business you can also credit approvals and flag violations. implement pre-packaged and Real-time services also allow integration configurable workflows for buyer and with credit limit systems, such as supplier centric supply chain finance FusionRisk Credit and specialist systems programmes, covering approved such as FusionBanking Loan IQ for payables, invoice discounting and pool advanced collateral management. based factoring. 8 Misys FusionBanking Trade Innovation | Software overview
Technical highlights FusionBanking Trade Innovation is delivered on the latest technology and with a modern customisation toolkit to give you the control and accessibility you need across your evolving trade finance business. Software Development Kit (SDK) Access anywhere FusionBanking Trade Innovation allows Benefit from a platform independent you to customise workflow JEE-based architecture with a web- orchestration, for example to integrate based user interface. This allows both with external workflow engines and local and remote access and supports watch lists, and include Know Your the hubbed approach, where hardware Customer and facilities checking. You and operational support are centralised can augment the platform with system but end users are geographically tailoring tools to meet your precise spread across branches, regions or local and regional client and continents. compliance requirements. Fusion Banking Trade Innovation modules are fully integrated with the trade and supply chain finance applications in FusionBanking Corporate Channels, the client facing online and mobile platform. Misys FusionBanking Trade Innovation | Software overview 9
Professional services and customer support An industry proven best practice approach – that’s the guiding principle of our professional services and support model. Misys clients benefit from our long track record of successful implementations. “We appreciated the SAG Best-practice delivery Customer support service that provides a direct The delivery of FusionBanking Trade Misys clients benefit from the expert Innovation is supported by the Misys knowledge of 1000+ resources and effective communication model bank approach which allows you worldwide whose primary function channel between banks and to leverage best practice workflows in is to provide professional, scalable the system vendor (Misys).” the design, development and quality software support and maintenance. assurance of your trade solution. While Mr. Tang Yong Feng Deep domain expertise: Our technical we acknowledge that one size doesn’t Team leader, Treasury Systems – and application support people have fit all, we know that a delivery approach China Minsheng Banking Corporation strong industry and product knowledge that focuses on industry proven best with continuous technical and industry practice process models helps our training programs to ensure that Misys clients to save costs and benefit from support teams can meet your evolving the institutional knowledge Misys has business needs. developed across thousands of successful implementations. It means: Scalable support model: As a Misys client, you can choose from a standard, ••Faster implementation: Repeatable professionalised support model or a delivery means projects are shorter specialised, premium support package and more predictable. depending on your needs. Because ••Reduced TCO: Clear focus avoids Misys support has a broad, global unnecessary expenditure. footprint that operates in all time ••Less risk: A standard, proven zones and regions, Misys teams can approach means many risks have scale to your requirements. already been mitigated. Valuable advisory services: Our Systems Advisory Group (SAG) Centre of excellence provides system reviews to help clients Co-located with our development understand how to use their Misys teams, the 200-strong Misys Service systems more effectively and derive Delivery Centre ensures that we share maximum value from their applications. best practice both internally and with partners. It enables us to refine implementations offsite before taking them back to the client. SAG reviews have helped more than 80% of participating customers to identify ways to utilise their Misys software more effectively and use more system functionality. 10 Misys FusionBanking Trade Innovation | Software overview
Proven award winning solutions Global Trade Review 2013 Winner: Best Trade Finance Software Euromoney Trade Finance Awards for Excellence Winner: Best trade finance tech-solutions company Trade and Forfaiting Review Gold Medal: Winner: Best trade finance software vendor Banking Technology Awards 2013 Winner: Best Payments Product or Service
About Misys Misys is at the forefront of the financial software industry, providing the broadest portfolio of banking, Corporate headquarters capital markets, investment management and risk solutions available on the market. With more than One Kingdom Street 2,000 customers in 130 countries our team of domain experts, combined with our partner eco-system, Paddington have an unparalleled ability to address industry requirements at both a global and local level. We connect London W2 6B systems, collect data and create intelligent information to drive smarter business decisions. To learn United Kingdom more about how our Fusion software portfolio can deliver a holistic view of your operations, and help T +44 20 3320 5000 you to solve your most complex challenges, please visit misys.com and follow us @MisysFS on Twitter. Misys and the Misys ‘globe’ mark are trade marks of the Misys group companies. © 2014 Misys. All rights reserved. 47 / 0514
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