Tools You Can Use to Leverage Certified Foam Into Sales

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Tools You Can Use to Leverage Certified Foam Into Sales
Upholstered Furniture Manufacturers
                              & Retailers Edition

                   Tools You Can Use to Leverage
                     Certified Foam Into Sales

                          Foams that Feel Good and You
                          Can Feel Good About Selling                                                                                    SM

                                                         www.certipur.us
CertiPUR-US® is a registered certification mark of Alliance for Flexible Polyurethane Foam, Inc. ©2023 Alliance for Flexible Polyurethane Foam, Inc. All Rights Reserved.
Tools You Can Use to Leverage Certified Foam Into Sales
Your Guide to the CertiPUR-US®
Foam Certification Program
Turn consumer demand for certified foam into sales

I
  f you sell mattresses, pillows, bedding products, or             ■ Embed one of our fifteen
  upholstered furniture containing CertiPUR-US® certified            videos on your website, or
  slabstock or molded flexible polyurethane foam, you can            use at point-of-purchase.
register with the program (it’s free) and get listed in the          View and find links at
consumer section of our website (also free). This is the place       certipur.us/videos.
consumers are checking before they buy. Go to certipur.us/
                                                                                       ■ Download free handouts, FAQs
register.
                                                                                         and more at certipur.us/tools.
The CertiPUR-US® name and logo are trademarked and can
                                                                                       ■ Visit our online store to order
only be used by registered companies – so even if you are
                                                                                         hangtags or point-of-purchase and
selling brands already listed on our website, if you want to use
                                                                                         top-of-bed label options at
our name or logo to promote that brand, you need to register.
                                                                                         certipur.us/store.
■ Remember the three most important CertiPUR-US®
                                                                   ■ Encourage RSAs and customer
  Terms of Use Manual rules:
                                                                     sales staff to take our free,
    1. Spell CertiPUR-US® correctly!                                 20-minute certificate course at
                                                                     certipur.us/certificatecourse.
                  2. Before you print, post, publicize or                                                                       CertiPUR-US® Comes with
                                                                                                                                                        Comfort
                                                                                                                             Certified flexible polyuretha
                                                                                                                                                           ne foams meet CertiPUR-U
                                                                                                                            standards for content, emissions
                                                                                                                                                                                            and Confidence
                                                                                                                                                                                       S® program

                                                                   ■ The CertiPUR-US® program
                                                                                                                                                               and durability, and are

                      package anything that includes the
                                                                                                                                        independent, accredited                        analyzed by
                                                                                                                                                                  testing laboratories.
                                                                                                                                                 CertiPUR-US®certified
                                                                                                                                                                                    foams are:
                                                                                                                          Made without ozone
                                                                                                                                                   depleters  Made without
                                                                                                                          Made without PBDEs                                  formaldehyde
                                                                                                                                                   or the
                                                                                                                            following Tris flame retardants:  Made without phthalates regulated by

                     CertiPUR-US® name or logo, send art and         is administered by a nonprofit
                                                                                                                           TCEP, TDBPP, TDCPP or               the Consumer Product Safety
                                                                                                                                                     TEPA                                      Commission
                                                                                                                          Made without mercury,              Low VOC (Volatile Organic
                                                                                                                                                     lead                                   Compound)
                                                                                                                           and other heavy metals              emissions for indoor air
                                                                                                                                                                                        quality
                                                                                                                                                              (less than 0.5 parts per million)
                                                                                                                                Administered by a nonprofit
                                                                                                                                                                 organization, CertiPUR-U

                   copy to us for pre-approval at approvals@         organization. Find participating foam
                                                                                                                            is a certification program                                      S®
                                                                                                                                                          for flexible polyuretha
                                                                                                                             in bedding and upholstere                            ne foam used
                                                                                                                                                             d furniture. For technical
                                                                                                                                        and a list of participatin                      criteria
                                                                                                                                                                   g companies, visit:
                                                                                                                                                       www.certipur.us

                  certipur.us. The approval process is very fast     producers at certipur.us/producers.
                                                                                                                        CertiPUR-US® is a registered
                                                                                                                                                  certification mark of Alliance
                                                                                                                                         which administers the                   for Flexible Polyurethane
                                                                                                                                                               program. ©2023 All rights                   Foam, Inc.
                                                                                                                                                                                           reserved.

                  — usually less than two business days..

    3. Don’t make false claims! Follow the language used
       on our website. See all program rules at certipur.us/         CertiPUR-US® certified flexible polyurethane
       termsofuse. Remember, when making claims in                   foams are...
       connection with the CertiPUR-US® program, you                 9   Made without ozone depleters
       cannot say:
                                                                     9   Made without PBDEs or the following Tris flame
          Chemical-free                                                  retardants: TCEP, TDBPP, TDCPP or TEPA
          Safe
                                                                     9   Made without mercury, lead and other heavy metals
          Non-toxic
          No flame retardants, free of FRs                           9   Made without formaldehyde
          Hypoallergenic                                             9   Made without phthalates regulated by the Consumer
          Environmentally safe                                           Product Safety Commission
          No carcinogens                                             9   Low VOC (Volatile Organic Compound) emissions
                                                                         for indoor air quality (less than 0.5 parts per million)

               NEW! All participating companies must update their listings annually: certipur.us/update

          Foams that Feel Good and You Can Feel Good About Selling                                                                                        SM

                                                    www.certipur.us
Tools You Can Use to Leverage Certified Foam Into Sales
Frequently Asked Questions
                                     Here are answers to the most common questions we receive.
                                     If you still need to reach us, send your question via email
                                     to info@certipur.us and we’ll respond very quickly.

Q: What does it mean when I see the CertiPUR-US®
   seal on a product?
A: It means the foam in the bedding or upholstered furniture
   has been tested to meet CertiPUR-US® rigorous standards
   for emissions, content, performance and durability.
   Specifically, the foam is:
      ■ Made without ozone depleters
      ■ Made without PBDEs or the following Tris flame
          retardants: TCEP, TDBPP, TDCPP or TEPA
      ■ Made without mercury, lead and heavy metals
      ■ Made without formaldehyde
      ■ Made without phthalates regulated by the
          Consumer Product Safety Commission
      ■ Low VOC (Volatile Organic Compound) emissions
          for indoor air quality (less than 0.5 parts per million)

Q: I saw the CertiPUR-US® logo on display in a store,
   but I do not see this brand listed on your website.                  polyurethane foam and use of our name or logo is
   How do I know if it really contains certified foam?                  conveyed to their customers who verify that they use
A: We keep the listings on our website updated weekly.                  CertiPUR-US® certified flexible polyurethane foam. Check
   If the company you are buying from is promoting its                  to see if the company you are considering purchasing
   participation in the CertiPUR-US® program and it is not              from is listed as a company that sells products containing
   listed on our site, please send specific information to              CertiPUR-US® certified foam at certipur.us/directory.
   info@certipur.us and we will follow-up. It could be that
   the company is misusing our logo and its products do              Q: Whom do I contact about a problem with one of
   not contain certified foam—in which case we will take                your mattresses?
   swift legal action. More likely, the company is legitimately      A: We don’t sell mattresses! The CertiPUR-US® program is
   using certified foam, but hasn’t taken the time to take the          a nonprofit organization that focuses on certification
   necessary steps to be registered with the program. That              of flexible polyurethane foam contained in bedding
   process includes our verifying they are purchasing foam              and upholstered furniture to assure low emissions and
   from one or more of the foam producers who are part                  high performance, among other things. For information
   of the CertiPUR-US® program. A list of those companies               concerning a bedding or upholstered furniture product
   meeting our requirements can be found at certipur.us/                you have purchased or a warranty, we recommend you
   listings.                                                            contact the manufacturer or retailer directly.

Q: A company on the Internet says you certify their                  Q: You certify foam to be “low” in emissions. I see ads
   furniture but I do not see the company listed on                     that say “no” emissions. Isn’t it better to have “no”
   your website. Are their sofas certified?                             emissions and “no” off gassing?
A: We do not certify furniture, product lines or companies.          A: Unless you are talking about very clean stainless steel,
   We only certify flexible polyurethane foam. Our                      there are few things on this planet that do not “off-gas”
   certification is held by the manufacturer of the flexible            to some extent, including your own body! When you
Tools You Can Use to Leverage Certified Foam Into Sales
buy products made with CertiPUR-US® certified foam,

   Get Educated
                                                      you can be confident that the flexible polyurethane
                                                      foam inside has been rigorously tested by an accredited

  About Certified
                                                      laboratory to meet specific criteria for content and
                                                      indoor emissions. Certified foams are low VOC (Volatile
                                                      Organic Compound) emissions for indoor quality (less
Foam and Graduate                                     than 0.5 parts per million). You can find the details in
                                                      the complete Technical Guidelines available on our
  To Higher Sales                                     website.

                                                   Q: I am buying a mattress which contains
                                                      CertiPUR-US® certified foam, but it was made
                                                      outside the United States. Is it possible that it
                                                      contains certified foam?
                                                   A: Yes. We currently have foam producers participating
                                                      in the program and offering certified foams from the
                                                      U.S. and countries all around the world. As long as the
                                                      foam meets our rigorous certification and ongoing re-
                                                      certification requirements, it can carry our certification.

                                                   Q: Do companies that certify foams have to re-
                                                      certify, or is it a one-time certification process?
                                                   A: Foam producers must go through the complete
                                                      certification procedure every six months for the first year
                                                      and then annually thereafter to maintain the certification
                                                      for each type of foam they want certified.

                                                   Q: If the foam is CertiPUR-US® certified, does that
                                                      mean it is made without flame retardants?

Take our Free, 20-minute                           A: There are hundreds of flame retardants (FRs) that
                                                      are used in various consumer products. We identify
   Certificate Course                                 those FRs that could be used in upholstered furniture
                                                      or mattresses. Certified foams are made without the
Becoming an expert on the CertiPUR-US® foam           following Tris flame retardants: TCEP, TDBPP, TDCPP
                         certification program        or TEPA. A list of additional FRs that are prohibited
                           can help you answer        in certified foams can be found in our Technical
                            consumer questions,       Guidelines at certipur.us/technicalguidelines.
                            enhance your
                             credibility and       Q: I am allergic to latex and am having a reaction to
                             sales potential and      a mattress which contains certified foam. Can it
                            earn a personalized       have latex in it?
                   certificate of knowledge.       A: The CertiPUR-US® program only certifies flexible
             Take the course now at certipur.us/      polyurethane foam for bedding products and
           certificatecourse                          upholstered furniture. Latex foam is outside the scope
                                                      of our certification. It is possible for a manufacturer
                                                      to include a layer of latex in a mattress that contains
                                                      certified polyurethane foam. In this case, as long as the
                                                      flexible polyurethane foam is certified, the manufacturer
 Foams that Feel Good and You                         would be allowed to use the CertiPUR-US® name and
 Can Feel Good About Selling                SM
                                                      logo. You should contact the mattress manufacturer to
       www.certipur.us                                ask if your model contains latex.
Tools You Can Use to Leverage Certified Foam Into Sales
Q: How do I know the specific product I am
   purchasing uses certified foam?                                 Englander
                                                                   American Furniture Manufacturing, Inc.
A: Some companies only offer products that contain                 Highland House Furniture
   certified foams, other companies offer certified foams          Air Tech FX
   in certain products or certain product lines. Ask the           Johnson City Bedding
                                                                   Albany Foam and Supply, Inc.
   manufacturer to be sure.                                        The Bed Boss
                                                                   Carolina Mattress Guild
Q: I’ve seen advertisements for the product I bought,              Allied Aerofoam

   which say it contains foam you certify. Why is                  Dorel Home Products
                                                                   American Bedding Mfg., Inc.
   there no label or hangtag on it?                                Geo-Mattress
A: Companies that have verified they use CertiPUR-US®              Drexel Heritage
                                                                   Saatva
   certified flexible polyurethane foam in their products
                                                                   Kolcraft
   may use our name and logo, but are not required to label        Moonlight Slumber
   their products or packaging. Lack of our name or logo is        Sensorpedic
                                                                   Applause Source
   not an indication the flexible polyurethane foam inside
                                                                   Old West Mattress Company
   is not certified. You can look up the companies on our          Malouf
   website to be sure they are participating in our program.       Steinhafel’s Bedding

   If you feel a company is misrepresenting CertiPUR-US®
   certification, please notify us at once by writing to            If you’re not on THE LIST *
   info@certipur.us. If you can include detailed information
   with a photo, website link, and a contact name, that will
                                                                     you may be losing sales
   help our investigation.                                         Simmons
                                                                   Serta
                                                                   Purple
Q: Is there fiberglass in certified foam?                          West Elm
A: There would not be fiberglass in the certified foam used        Klaussner
   for mattresses, pillows, or upholstered furniture. However,     Kingsdown
                                                                   Casper
   some mattress manufacturers surround a mattress’s foam          Pottery Barn
                                                                                                      CertiPUR-US® ce
                                                                                                                            rtified foams are
                                                                                                                                             …
                                                                                                     9 Made without
   core with barrier fabrics made from fiberglass to help          Corsicana                         9 Made without
                                                                                                                        ozone depleters
                                                                                                                        PBDEs or the follow
                                                                   Eastman House                                                               ing 
   meet government standards for mattress flammability.                                                Tris flame retardant
                                                                                                       TDCPP or TEPA
                                                                                                                             s: TCEP, TDBPP,
                                                                   Wayfair
   A mattress zipper is usually there for easy assembly at         Noctova Sleep                     9 Made without
                                                                                                                       mercury, lead and
                                                                                                       heavy metals                         other
   the factory and not for the customer to use. For that           Bob’s Discount Furniture
                                                                                                    9 Made without
                                                                                                                      formaldehyde
                                                                   Ethan Allen
   reason, never remove the cover of your mattress, even           Ashley Sleep
                                                                                                    9 Made without
                                                                                                                      phthalates regula
                                                                                                                                          ted by
                                                                                                      the Consumer Pro
                                                                                                                          duct Safety Commis
   if it has a zipper, unless the mattress cover is specifically   Craftmaster                      9 Low VOC (Volati
                                                                                                                       le Organic Compou
                                                                                                                                                 sion
                                                                                                      emissions for ind                       nd)
   intended to be removed for laundering. Consult the              Spring Air                                           oor air quality (les
                                                                                                     0.5 parts per million
                                                                                                                           )
                                                                                                                                             s than
                                                                   King Koil
   manufacturer’s website or call their customer service           Lady Americana
   department before you zip off your mattress cover.              Mitchell Gold + Bob Williams
                                                                   Symbol
                                                                   Tuft & Needle
                                                                   William Sonoma Home
                                                                   Sleep Number
                                                                   Room & Board
                                                                   AmazonBasics
                                                                   Restonic
                                                                   Therapedic
   FREE for companies selling products                             Saatva … and 1,500 more!

        containing certified foam:                                 *See certipur.us/listings

     ■ Get registered FREE: certipur.us/register                   Shoppers are using our list of participating bedding
     ■ Check your FREE listings: certipur.us/directory             and upholstered furniture retail manufacturers to make
                                                                   purchasing decisions. If you’re not listed, you do not have
     ■ Train staff FREE: certipur.us/certificatecourse
                                                                   permission to use our logo (even if you are buying certified
     ■ Share FREE videos: certipur.us/videos                       foam) until you submit the required paperwork. It’s quick,
                                                                   easy (and free) to get listed if you are using CertiPUR-US®
                    www.certipur.us                                certified foam. Just go to certipur.us/register
Tools You Can Use to Leverage Certified Foam Into Sales
To discover why CertiPUR-US® certified
foams come with Comfort and Confidence…
just read the hangtag!
1| Made without ozone                                                                                                                                          that registered foams are made
depleters — Ozone’s presence                                   CertiPUR-US® Comes with Comfort and Confidence                                                  without mercury, lead and other
is important in our upper                                    Certified flexible polyurethane foams meet CertiPUR-US® program                                   heavy metals.
atmosphere, where it provides                               standards for content, emissions and durability, and are analyzed by
a shield from the sun’s radiant                                          independent, accredited testing laboratories.                                         4 | Made without formaldehyde
energy. The Montreal Protocol,                                                   CertiPUR-US®certified foams are:                                              — Like heavy metals, formalde-
adopted in 1987, mandated                                   Made without ozone depleters  Made without formaldehyde                                          hyde has never been used as a raw
that industries eliminate ozone-                            Made without PBDEs or the         Made without phthalates regulated by                           material in foam. Formaldehyde
                                                             following Tris flame retardants:   the Consumer Product Safety Commission
depleting chlorofluorocarbons                                TCEP, TDBPP, TDCPP or TEPA        Low VOC (Volatile Organic Compound)                            has been labeled as a cause of
(CFCs) by the year 2000. U.S.                               Made without mercury, lead         emissions for indoor air quality                               poor indoor air quality. The detec-
                                                             and other heavy metals             (less than 0.5 parts per million)
foam producers were well ahead                                                                                                                                 tion of
Tools You Can Use to Leverage Certified Foam Into Sales
An Increasing Number of Consumers
    Want a Different Kind of Comfort
   When Buying Upholstered Furniture
W      hen buying upholstered furniture, consumers
       have an important decision to make – and it has
nothing to do with comfort, durability, or the color and
style of the covering. It’s about what you can’t see: the
foam inside.

Amidst confusing and often inaccurate information
in the media and on the internet, a growing number
of consumers are justifiably concerned about indoor
air emissions and chemicals – particularly flame
retardants. This can make shopping for a new sofa or
upholstered chair a perplexing process.

But it needn’t be. The CertiPUR-US foam certification
                                      ®
                                                                  chemicals that were restricted in the U.S. A group of foam
program, administered by a nonprofit organization, is             manufacturers worked in conjunction with environmental-
helping furniture and mattress shoppers make informed             ists, academics, industry and consumer groups, and
decisions using information based on scientific data,             chemists to develop a testing, analysis, and certification
content analysis, and laboratory testing of foams used            program specifically for the flexible polyurethane foam
for furniture cushioning.                                         used in bedding products and upholstered furniture.

                                                                  Now considered the most rigorous certification program
                                                                  for foam, CertiPUR-US certified foams are made without
                                                                                          ®

   “There are a number of people                                  ozone depleters, mercury, lead, and heavy metals, formalde-
   making decisions about whether                                 hyde, phthalates regulated by the Consumer Product Safety
   to buy upholstered furniture based                             Commission, PBDEs or the following Tris flame retardants:
                                                                  TCEP, TDBPP, TDCPP or TEPA. A complete list is available in
   on whether the foam is certified.”
                                                                  our Technical Guidelines at www.certipur.us/technical-
                                                                  guidelines. The foams are also tested to be low VOC (Volatile
                                                                  Organic Compound) emissions for indoor air quality.
“The number of calls we get from consumers has risen
dramatically,” explains Mike Crowell, executive director of       “The integrity of our program is paramount,” says Crowell.
the certification program. “There are a number of people          “This is not an easy standard to pass. Foam producers have
making decisions based on whether the foam in the                 to re-certify every year and we conduct random verification
upholstered furniture or mattress they are considering            testing just to keep everyone on their toes.”
is certified. It’s not unusual for a caller to thank us for the
                                                                  Find a list of companies offering upholstered furniture —
service we are providing. It’s very gratifying.”
                                                                  as well as mattresses and pillows — that contain certified
The program was established a number of years ago to              foam at www.certipur.us
address an influx of substandard foams coming into the
U.S. In some cases, these substandard foams contained             Article by Michele Ostrove, Health and Consumer Writer
Your free listings
      in our online
  consumer directory
      might be the
  difference between
     buy or goodbye
         for this
   furniture shopper
Is your company and all the brands
     he might search for listed?
      certipur.us/GetListed

 Foams that Feel Good and You Can
     Feel Good About Selling
                                                                  SM

       Listing are only available to companies selling products
               containing CertiPUR-US® certified foam.
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