Tools You Can Use to Leverage Certified Foam Into Sales
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Upholstered Furniture Manufacturers & Retailers Edition Tools You Can Use to Leverage Certified Foam Into Sales Foams that Feel Good and You Can Feel Good About Selling SM www.certipur.us CertiPUR-US® is a registered certification mark of Alliance for Flexible Polyurethane Foam, Inc. ©2023 Alliance for Flexible Polyurethane Foam, Inc. All Rights Reserved.
Your Guide to the CertiPUR-US® Foam Certification Program Turn consumer demand for certified foam into sales I f you sell mattresses, pillows, bedding products, or ■ Embed one of our fifteen upholstered furniture containing CertiPUR-US® certified videos on your website, or slabstock or molded flexible polyurethane foam, you can use at point-of-purchase. register with the program (it’s free) and get listed in the View and find links at consumer section of our website (also free). This is the place certipur.us/videos. consumers are checking before they buy. Go to certipur.us/ ■ Download free handouts, FAQs register. and more at certipur.us/tools. The CertiPUR-US® name and logo are trademarked and can ■ Visit our online store to order only be used by registered companies – so even if you are hangtags or point-of-purchase and selling brands already listed on our website, if you want to use top-of-bed label options at our name or logo to promote that brand, you need to register. certipur.us/store. ■ Remember the three most important CertiPUR-US® ■ Encourage RSAs and customer Terms of Use Manual rules: sales staff to take our free, 1. Spell CertiPUR-US® correctly! 20-minute certificate course at certipur.us/certificatecourse. 2. Before you print, post, publicize or CertiPUR-US® Comes with Comfort Certified flexible polyuretha ne foams meet CertiPUR-U standards for content, emissions and Confidence S® program ■ The CertiPUR-US® program and durability, and are package anything that includes the independent, accredited analyzed by testing laboratories. CertiPUR-US®certified foams are: Made without ozone depleters Made without Made without PBDEs formaldehyde or the following Tris flame retardants: Made without phthalates regulated by CertiPUR-US® name or logo, send art and is administered by a nonprofit TCEP, TDBPP, TDCPP or the Consumer Product Safety TEPA Commission Made without mercury, Low VOC (Volatile Organic lead Compound) and other heavy metals emissions for indoor air quality (less than 0.5 parts per million) Administered by a nonprofit organization, CertiPUR-U copy to us for pre-approval at approvals@ organization. Find participating foam is a certification program S® for flexible polyuretha in bedding and upholstere ne foam used d furniture. For technical and a list of participatin criteria g companies, visit: www.certipur.us certipur.us. The approval process is very fast producers at certipur.us/producers. CertiPUR-US® is a registered certification mark of Alliance which administers the for Flexible Polyurethane program. ©2023 All rights Foam, Inc. reserved. — usually less than two business days.. 3. Don’t make false claims! Follow the language used on our website. See all program rules at certipur.us/ CertiPUR-US® certified flexible polyurethane termsofuse. Remember, when making claims in foams are... connection with the CertiPUR-US® program, you 9 Made without ozone depleters cannot say: 9 Made without PBDEs or the following Tris flame Chemical-free retardants: TCEP, TDBPP, TDCPP or TEPA Safe 9 Made without mercury, lead and other heavy metals Non-toxic No flame retardants, free of FRs 9 Made without formaldehyde Hypoallergenic 9 Made without phthalates regulated by the Consumer Environmentally safe Product Safety Commission No carcinogens 9 Low VOC (Volatile Organic Compound) emissions for indoor air quality (less than 0.5 parts per million) NEW! All participating companies must update their listings annually: certipur.us/update Foams that Feel Good and You Can Feel Good About Selling SM www.certipur.us
Frequently Asked Questions Here are answers to the most common questions we receive. If you still need to reach us, send your question via email to info@certipur.us and we’ll respond very quickly. Q: What does it mean when I see the CertiPUR-US® seal on a product? A: It means the foam in the bedding or upholstered furniture has been tested to meet CertiPUR-US® rigorous standards for emissions, content, performance and durability. Specifically, the foam is: ■ Made without ozone depleters ■ Made without PBDEs or the following Tris flame retardants: TCEP, TDBPP, TDCPP or TEPA ■ Made without mercury, lead and heavy metals ■ Made without formaldehyde ■ Made without phthalates regulated by the Consumer Product Safety Commission ■ Low VOC (Volatile Organic Compound) emissions for indoor air quality (less than 0.5 parts per million) Q: I saw the CertiPUR-US® logo on display in a store, but I do not see this brand listed on your website. polyurethane foam and use of our name or logo is How do I know if it really contains certified foam? conveyed to their customers who verify that they use A: We keep the listings on our website updated weekly. CertiPUR-US® certified flexible polyurethane foam. Check If the company you are buying from is promoting its to see if the company you are considering purchasing participation in the CertiPUR-US® program and it is not from is listed as a company that sells products containing listed on our site, please send specific information to CertiPUR-US® certified foam at certipur.us/directory. info@certipur.us and we will follow-up. It could be that the company is misusing our logo and its products do Q: Whom do I contact about a problem with one of not contain certified foam—in which case we will take your mattresses? swift legal action. More likely, the company is legitimately A: We don’t sell mattresses! The CertiPUR-US® program is using certified foam, but hasn’t taken the time to take the a nonprofit organization that focuses on certification necessary steps to be registered with the program. That of flexible polyurethane foam contained in bedding process includes our verifying they are purchasing foam and upholstered furniture to assure low emissions and from one or more of the foam producers who are part high performance, among other things. For information of the CertiPUR-US® program. A list of those companies concerning a bedding or upholstered furniture product meeting our requirements can be found at certipur.us/ you have purchased or a warranty, we recommend you listings. contact the manufacturer or retailer directly. Q: A company on the Internet says you certify their Q: You certify foam to be “low” in emissions. I see ads furniture but I do not see the company listed on that say “no” emissions. Isn’t it better to have “no” your website. Are their sofas certified? emissions and “no” off gassing? A: We do not certify furniture, product lines or companies. A: Unless you are talking about very clean stainless steel, We only certify flexible polyurethane foam. Our there are few things on this planet that do not “off-gas” certification is held by the manufacturer of the flexible to some extent, including your own body! When you
buy products made with CertiPUR-US® certified foam, Get Educated you can be confident that the flexible polyurethane foam inside has been rigorously tested by an accredited About Certified laboratory to meet specific criteria for content and indoor emissions. Certified foams are low VOC (Volatile Organic Compound) emissions for indoor quality (less Foam and Graduate than 0.5 parts per million). You can find the details in the complete Technical Guidelines available on our To Higher Sales website. Q: I am buying a mattress which contains CertiPUR-US® certified foam, but it was made outside the United States. Is it possible that it contains certified foam? A: Yes. We currently have foam producers participating in the program and offering certified foams from the U.S. and countries all around the world. As long as the foam meets our rigorous certification and ongoing re- certification requirements, it can carry our certification. Q: Do companies that certify foams have to re- certify, or is it a one-time certification process? A: Foam producers must go through the complete certification procedure every six months for the first year and then annually thereafter to maintain the certification for each type of foam they want certified. Q: If the foam is CertiPUR-US® certified, does that mean it is made without flame retardants? Take our Free, 20-minute A: There are hundreds of flame retardants (FRs) that are used in various consumer products. We identify Certificate Course those FRs that could be used in upholstered furniture or mattresses. Certified foams are made without the Becoming an expert on the CertiPUR-US® foam following Tris flame retardants: TCEP, TDBPP, TDCPP certification program or TEPA. A list of additional FRs that are prohibited can help you answer in certified foams can be found in our Technical consumer questions, Guidelines at certipur.us/technicalguidelines. enhance your credibility and Q: I am allergic to latex and am having a reaction to sales potential and a mattress which contains certified foam. Can it earn a personalized have latex in it? certificate of knowledge. A: The CertiPUR-US® program only certifies flexible Take the course now at certipur.us/ polyurethane foam for bedding products and certificatecourse upholstered furniture. Latex foam is outside the scope of our certification. It is possible for a manufacturer to include a layer of latex in a mattress that contains certified polyurethane foam. In this case, as long as the flexible polyurethane foam is certified, the manufacturer Foams that Feel Good and You would be allowed to use the CertiPUR-US® name and Can Feel Good About Selling SM logo. You should contact the mattress manufacturer to www.certipur.us ask if your model contains latex.
Q: How do I know the specific product I am purchasing uses certified foam? Englander American Furniture Manufacturing, Inc. A: Some companies only offer products that contain Highland House Furniture certified foams, other companies offer certified foams Air Tech FX in certain products or certain product lines. Ask the Johnson City Bedding Albany Foam and Supply, Inc. manufacturer to be sure. The Bed Boss Carolina Mattress Guild Q: I’ve seen advertisements for the product I bought, Allied Aerofoam which say it contains foam you certify. Why is Dorel Home Products American Bedding Mfg., Inc. there no label or hangtag on it? Geo-Mattress A: Companies that have verified they use CertiPUR-US® Drexel Heritage Saatva certified flexible polyurethane foam in their products Kolcraft may use our name and logo, but are not required to label Moonlight Slumber their products or packaging. Lack of our name or logo is Sensorpedic Applause Source not an indication the flexible polyurethane foam inside Old West Mattress Company is not certified. You can look up the companies on our Malouf website to be sure they are participating in our program. Steinhafel’s Bedding If you feel a company is misrepresenting CertiPUR-US® certification, please notify us at once by writing to If you’re not on THE LIST * info@certipur.us. If you can include detailed information with a photo, website link, and a contact name, that will you may be losing sales help our investigation. Simmons Serta Purple Q: Is there fiberglass in certified foam? West Elm A: There would not be fiberglass in the certified foam used Klaussner for mattresses, pillows, or upholstered furniture. However, Kingsdown Casper some mattress manufacturers surround a mattress’s foam Pottery Barn CertiPUR-US® ce rtified foams are … 9 Made without core with barrier fabrics made from fiberglass to help Corsicana 9 Made without ozone depleters PBDEs or the follow Eastman House ing meet government standards for mattress flammability. Tris flame retardant TDCPP or TEPA s: TCEP, TDBPP, Wayfair A mattress zipper is usually there for easy assembly at Noctova Sleep 9 Made without mercury, lead and heavy metals other the factory and not for the customer to use. For that Bob’s Discount Furniture 9 Made without formaldehyde Ethan Allen reason, never remove the cover of your mattress, even Ashley Sleep 9 Made without phthalates regula ted by the Consumer Pro duct Safety Commis if it has a zipper, unless the mattress cover is specifically Craftmaster 9 Low VOC (Volati le Organic Compou sion emissions for ind nd) intended to be removed for laundering. Consult the Spring Air oor air quality (les 0.5 parts per million ) s than King Koil manufacturer’s website or call their customer service Lady Americana department before you zip off your mattress cover. Mitchell Gold + Bob Williams Symbol Tuft & Needle William Sonoma Home Sleep Number Room & Board AmazonBasics Restonic Therapedic FREE for companies selling products Saatva … and 1,500 more! containing certified foam: *See certipur.us/listings ■ Get registered FREE: certipur.us/register Shoppers are using our list of participating bedding ■ Check your FREE listings: certipur.us/directory and upholstered furniture retail manufacturers to make purchasing decisions. If you’re not listed, you do not have ■ Train staff FREE: certipur.us/certificatecourse permission to use our logo (even if you are buying certified ■ Share FREE videos: certipur.us/videos foam) until you submit the required paperwork. It’s quick, easy (and free) to get listed if you are using CertiPUR-US® www.certipur.us certified foam. Just go to certipur.us/register
To discover why CertiPUR-US® certified foams come with Comfort and Confidence… just read the hangtag! 1| Made without ozone that registered foams are made depleters — Ozone’s presence CertiPUR-US® Comes with Comfort and Confidence without mercury, lead and other is important in our upper Certified flexible polyurethane foams meet CertiPUR-US® program heavy metals. atmosphere, where it provides standards for content, emissions and durability, and are analyzed by a shield from the sun’s radiant independent, accredited testing laboratories. 4 | Made without formaldehyde energy. The Montreal Protocol, CertiPUR-US®certified foams are: — Like heavy metals, formalde- adopted in 1987, mandated Made without ozone depleters Made without formaldehyde hyde has never been used as a raw that industries eliminate ozone- Made without PBDEs or the Made without phthalates regulated by material in foam. Formaldehyde following Tris flame retardants: the Consumer Product Safety Commission depleting chlorofluorocarbons TCEP, TDBPP, TDCPP or TEPA Low VOC (Volatile Organic Compound) has been labeled as a cause of (CFCs) by the year 2000. U.S. Made without mercury, lead emissions for indoor air quality poor indoor air quality. The detec- and other heavy metals (less than 0.5 parts per million) foam producers were well ahead tion of
An Increasing Number of Consumers Want a Different Kind of Comfort When Buying Upholstered Furniture W hen buying upholstered furniture, consumers have an important decision to make – and it has nothing to do with comfort, durability, or the color and style of the covering. It’s about what you can’t see: the foam inside. Amidst confusing and often inaccurate information in the media and on the internet, a growing number of consumers are justifiably concerned about indoor air emissions and chemicals – particularly flame retardants. This can make shopping for a new sofa or upholstered chair a perplexing process. But it needn’t be. The CertiPUR-US foam certification ® chemicals that were restricted in the U.S. A group of foam program, administered by a nonprofit organization, is manufacturers worked in conjunction with environmental- helping furniture and mattress shoppers make informed ists, academics, industry and consumer groups, and decisions using information based on scientific data, chemists to develop a testing, analysis, and certification content analysis, and laboratory testing of foams used program specifically for the flexible polyurethane foam for furniture cushioning. used in bedding products and upholstered furniture. Now considered the most rigorous certification program for foam, CertiPUR-US certified foams are made without ® “There are a number of people ozone depleters, mercury, lead, and heavy metals, formalde- making decisions about whether hyde, phthalates regulated by the Consumer Product Safety to buy upholstered furniture based Commission, PBDEs or the following Tris flame retardants: TCEP, TDBPP, TDCPP or TEPA. A complete list is available in on whether the foam is certified.” our Technical Guidelines at www.certipur.us/technical- guidelines. The foams are also tested to be low VOC (Volatile Organic Compound) emissions for indoor air quality. “The number of calls we get from consumers has risen dramatically,” explains Mike Crowell, executive director of “The integrity of our program is paramount,” says Crowell. the certification program. “There are a number of people “This is not an easy standard to pass. Foam producers have making decisions based on whether the foam in the to re-certify every year and we conduct random verification upholstered furniture or mattress they are considering testing just to keep everyone on their toes.” is certified. It’s not unusual for a caller to thank us for the Find a list of companies offering upholstered furniture — service we are providing. It’s very gratifying.” as well as mattresses and pillows — that contain certified The program was established a number of years ago to foam at www.certipur.us address an influx of substandard foams coming into the U.S. In some cases, these substandard foams contained Article by Michele Ostrove, Health and Consumer Writer
Your free listings in our online consumer directory might be the difference between buy or goodbye for this furniture shopper Is your company and all the brands he might search for listed? certipur.us/GetListed Foams that Feel Good and You Can Feel Good About Selling SM Listing are only available to companies selling products containing CertiPUR-US® certified foam.
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