TO A SEAMLESS MIGRATION TO WINDOWS 10 - AN EXECUTIVE'S GUIDE A succinct guide containing strategies, tools, tactics and key insights ...
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
AN EXECUTIVE’S GUIDE TO A SEAMLESS MIGRATION TO WINDOWS 10 A succinct guide containing strategies, tools, tactics and key insights decision-makers need to know about successfully migrating to Windows 10.
With Windows 7 end of life fast approaching, IT’S TIME TO GET SERIOUS ABOUT TRANSITIONING YOUR ORGANIZATION TO WINDOWS 10. This guide can help by providing you with the strategies, tools, tactics and key insights that migration experts regularly use to deliver successful migrations. Obviously, there is a great deal at stake when you are migrating your entire organization’s operating system. Depending on the IT resources you have on hand, you may be inclined to do this migration in-house. The critical question is: Just because you can, does it mean you should? Keep this important question in mind as you digest the content that follows. This guide is divided into 3 sections (business briefs) for easy consumption: Brief 1 covers 4 key considerations when planning your migration; Brief 2 explains how to leverage Microsoft tools that will make the migration easier; and Brief 3 shares important timing considerations for your transition to Windows 10. Let’s get started… 2
TABLE OF CONTENTS Business Brief 1: 4 Key Considerations When Planning your Windows 10 Migration 5 Business Brief 1 Intro 10 Hardware Compatibility 7 4 Key Considerations When 12 User Acceptance Planning Your Windows 10 Migration 14 User Data 8 Application Compatibility 15 Conclusion Business Brief 2: How to Leverage Microsoft Tools to Make Your Windows 10 Migration Easier 17 Business Brief 2 Intro 20 Small- to Mid-Size Businesses 18 Migration Preparation 20 Larger Companies 19 Executing the Migration & Enterprises 21 Conclusion Business Brief 3: Timing Considerations for your Windows 10 Migration 23 Business Brief 3 Intro 29 Stage 3: Execution 24 4 Stages of Migration 29 Stage 4: Close-Out 26 Stage 1: Initiation 30 Timing Chart 28 Stage 2: Preparation 31 Overall Conclusion & Endnotes 3
Are you ready to make the transition to Windows 10? If your answer is “no,” you are not alone. As of October 2018, 46.7% of personal computers that are running Windows are currently running Windows 7.1 The multitude of users still on Windows 7 was the impetus for creating our series, 46.7% Seamless Migration to Windows 10 — and providing you with helpful content and tips along the way. Our goal is to arm you with valuable insights that will help you increase the success of your Windows 10 migration 46.7% of PCs that are running Windows are In this business brief, we will share four key running Windows 7. considerations when planning your migration to Windows 10. But first, let’s quickly review why this particular migration is so critical. “Today, Windows 7 does not meet the requirements of modern technology, nor the high security requirements of IT departments.” 2 Markus Nitschke, Head of Windows at Microsoft Germany 5
TICK-TOCK: AS TIME RUNS OUT ON WINDOWS 7, RISKS AND COSTS INCREASE January 14, 2020 marks the official end-date for usefulness of Windows 7 and Server 2008/2008r2. For companies unable to migrate to Windows 10 by this date, Microsoft will offer extended support for Windows 7, but beware: It will cost you dearly. Ever-increasing monthly fees from Microsoft could end up costing your company hundreds of thousands of dollars — or more — annually.3 Worse still, this expense is only one of several negative impacts your business may experience if you fail to migrate to Windows 10 before 2020. Nearly 70% of the systems These risks come with high costs. Perhaps the affected by the ubiquitous most costly are those that directly weaken your company’s data security, increasing your exposure 2017 WannaCry ransomware to data breaches. were running Windows 7.4 These end of life realities alone should be more Indeed, continued use of Windows 7 at end than enough to convince organizations everywhere of life is likely to have disastrous consequences that now is the time to start planning their on your day-to-day operations and data Windows 10 migration. Let’s get into it now… security, including: • Software, utilities and features become incompatible with upgrades • Applications no longer receive updates Average total cost that apply to Windows 7 • New devices (e.g., printers, webcams) may of a data breach: • be unable to connect with Windows 7 Antivirus may not be updated, and third-party virus protection software will $3.86 Million 5 eventually stop supporting Windows 7 • Software bug fixes are no longer patched, leaving systems open to exploitation • Online banking transaction systems may expire if their authentication and encryption methods cannot be supported by Windows 7 6
4 KEY CONSIDERATIONS WHEN PLANNING YOUR WINDOWS 10 MIGRATION As with every project, thoughtful upfront planning is key to slaying your Windows 10 migration on-time and on-budget, while also satisfying users and other stakeholders. A great way to begin planning is by considering the impacts and implications that the following four factors will have on your migration: Application Compatibility Hardware Compatibility User Acceptance User Data Let’s take a look at each of these factors more closely... 7
APPLICATION COMPATIBILITY: THIS IS WHERE TO START Take a moment to reflect on the multitude of applications that exist in your environment — everything from installed software used throughout your extended organization to application packages (MSIs and APP-Vs) to every application that all your users may have downloaded over time. Only once you have a clear picture of everything that’s being used in your environment will you be able to thoroughly test application compatibility. 80% of application Fortunately, you can test the compatibility of your applications using a free tool from Microsoft compatibility concerns called Application Compatibility Toolkit (ACT), can be addressed with ACT. which is part of the Windows 10 Assessment and Deployment Kit (ADK). ACT can help evaluate your IT estate both before and after upgrading to assess software and hardware compatibility against the current release of Windows 10. The key tool within ACT, the Compatibility Administrator, provides updates to many Windows applications by leveraging an extensive built-in application list. There’s a high probability that if there is an application you need to run within Windows 10, the Compatibility Administrator knows what is needed to make it work. The tool also provides shims you can apply to applications to make those applications run in Windows 10. 8
Understanding your current environment’s ACT can address most, compatibility status with Windows 10 is only part of the process. You’ll also need to dig but not all application deeper into areas like application consolidation, compatibility testing you’ll OS imaging, deployment planning and end user need. Contact us about engagement which are all vital to ensuring a successful migration. smoke screen testing. Our experienced team can help you rapidly and thoroughly test your applications to ensure successful functionality. 9
HARDWARE COMPATIBILITY: FREE MICROSOFT TOOLS MAKE IT EASY By now, you’ve cataloged your software and should feel comfortable about application compatibility — but do you know if your current hardware will support Windows 10? The last thing you want to do is push out a new operating system only to learn that users are hampered by a bad driver, or a lack of processing speed or disk space. Give users the best Windows experience and Hopefully your organization follows a 3-year enable faster adoption by ensuring hardware hardware refresh cycle. Regardless, before you compatibility upfront. Start your compatibility execute your Windows 10 migration, ensure you assessment by taking an inventory of all end- know the maturity and compatibility of every devices in your network. You may discover a end-device in your environment. Microsoft offers kiosk device that you weren’t aware of, or a two free tools to help with this: laptop that had been forgotten about. • Microsoft Assessment and Planning Toolkit (MAP) • Windows System Assessment Tool (WinSAT) Minimum hardware requirements to run Windows 10: 6 • Processor: 1 gigahertz (GHz) or faster processor or SoC • RAM: 1 gigabyte (GB) for 32-bit or 2 GB for 64-bit • Hard disk space: 16 GB for 32-bit OS 20 GB for 64-bit OS • Graphics Card: DirectX 9 or later with WDDM 1.0 driver • Display: 1024x600 10
MAP WinSAT MAP is an agentless, automated, multi-product WinSAT is a module of Microsoft Windows Vista, planning and assessment tool for quicker and Windows 7, Windows 8 and Windows 10 that easier desktop, server and cloud migrations. you’ll find in the Control Panel under Performance It provides detailed readiness assessment Information and Tools (except in Windows 8.1 & reports with extensive hardware and software Windows 10). It measures various performance information, and actionable recommendations characteristics and capabilities of the hardware to help you accelerate your organization’s IT it is running on and reports them as a Windows infrastructure planning process and gather Experience Index (WEI) score. The WEI includes more detail on assets that reside within your five sub-scores: processor; memory; 2D graphics; current environment. MAP makes it easy by 3D graphics; and disk. The base score is equal to consolidating all the information into a SQL the lowest of the sub scores and is not an average database and providing recommendations on of the sub scores. WinSAT reports WEI scores on hardware you’ll need to set up and configure a scale from 1.0 to 5.9 for Windows Vista, 7.9 for in your environment. Windows 7, and 9.9 for Windows 8 and Windows 10. Knowing the scores gives you a good idea about device performance, which is helpful for making business decisions about purchasing new hardware. Need help assessing your hardware for Windows 10 compatibility? Contact our experienced team at HMB. 11
USER ACCEPTANCE: Plan for it now All too often, little thought is given to user acceptance prior to migration. Change is never easy on users. As much as you know that your organization needs to make the change, getting users to embrace Windows 10 could prove challenging. This is especially true for legacy users, whom you need to convince to give up processes, shortcuts and workarounds they’re very comfortable with. Devoting time and attention to end users now can help facilitate a smoother transition. These tips will also help: EDUCATE AND Engage early LISTEN TO USERS adopters NOW It is much easier for users to get on board if Most likely there are a few key users in your they understand why the change is happening company that are familiar with and excited in the first place. Clearly explain the business about transitioning to Windows 10. Ask them drivers behind the change, help them visualize to advocate for the coming change — what is coming and how they will benefit. not only to leadership, but also to their peers. Also, ask them to express their concerns and Encourage them to engage with other users address them appropriately. to share their knowledge, provide insights on best practices and calm fears of the unknown. 12
Workers increase productivity by 86% when coaching is added to training.7 Use User-friendly Language and Highlight Benefits Remember that people don’t like change. If your message communicating the Windows 10 migration includes buzzwords like “innovation” and “game-changer,” users may put up their defenses to engage them. They’ll be less resistant if you use inclusive, user-friendly language to engage them, and highlight the benefits they will realize personally from adoption. DON’T SKIMP ON LAUNCH A COMMUNITY USER TRAINING FOR COLLABORATING User training is all too often a topic of Employ collaboration tools such as Microsoft conversation that gets pushed to the end of Teams or Slack to serve as a venue for users to the project, when timelines and budgets are ask questions, post best practices and share tips. squeezed. Because successful user adoption Have early adopters champion it and moderate is dependent upon effective user training, take the conversations. If employees feel like everyone time up front to plan and budget for proper user is rallying around a tool, they will be more willing training, personal coaching and hands-on labs. to accept it. It also frees up time of the IT team, as questions and concerns aren’t flowing solely through one department. 13
USER DATA: EASILY TRANSFER IT TO WINDOWS 10 The last thing you want during your migration is to be slowed down unnecessarily. Seamlessly transitioning user profile data between operating systems will help reduce negative impacts on the user experience. Two of the easiest tools for seamlessly transferring user data between systems at scale are Microsoft’s User State Migration Tool (USMT) 10.0 and OneDrive. USMT 10.0 command in Windows Preinstallation USMT 10.0 streamlines and simplifies user state Environment (WinPE) or you can perform migration during large deployments of Windows migrations from previous installations of operating systems. USMT captures user accounts, Windows contained in Windows old directories. user files, operating system and application For more information about migration types, settings, and then migrates them to a new see Choose a Migration Store Type and Windows installation. You can use USMT for both Offline Migration Reference. PC replacement and PC refresh migrations. ONE DRIVE USMT enables you to do the following: An often-overlooked Microsoft solution for • Configure your migration according to your keeping your user data intact is OneDrive. It business needs by using the migration rule allows users to back up their content, settings (.xml) files to control exactly which files and and preferences and seamlessly integrate those settings are migrated and how they are items to their new environment and hardware. migrated. For more information about how to This useful solution has one important caveat, modify these files, see USMT XML Reference. however: OneDrive consumes extra network • Fit your customized migration into your bandwidth. Therefore, ensure that you have the automated deployment process by using the necessary bandwidth to support OneDrive as ScanState and LoadState tools, which control an enterprise-wide user data solution before collecting and restoring the user files and committing to it. settings. Learn more at User State Migration Tool (USMT) Command-line Syntax. For more information, check out • Perform offline migrations. You can run Common Migration Scenarios. migrations offline by using the ScanState 14
CONCLUSION ABOUT HMB The countdown to Windows 7 and Server HMB is an IT solutions firm that helps mid-to- 2018/2018r2 end of life is well underway. If you large-sized enterprises deliver custom technology haven’t done so already, it’s time to get serious solutions that solve their biggest challenges. about planning your Windows 10 migration. We specialize in providing Professional Services, Our series, Seamless Migration to Windows 10, Fax & Digital Transformation solutions and will help you get started. developing niche software products. In this brief, we covered four key considerations Contact Us when planning your migration to Windows 10. Phone 614.221.6831 The factors you should focus on are: Email sales@hmbnet.com Web hmbnet.com 1. Application Compatibility 2. Hardware Compatibility 3. User Acceptance 4. User Data Contact us to set up a Microsoft offers a variety of tools to help you with compatibility testing, and HMB is here to personalized session to answer your questions and provide assistance customize a Windows 10 along the way. environment for your team. Watch for more Seamless Migration to Windows 10 content from HMB. 15
HOW TO LEVERAGE MICROSOFT TOOLS AS PART OF THE SEAMLESS MIGRATION TO WINDOWS 10 Business Brief 2 16
HOW ARE YOUR WINDOWS 10 MIGRATION PLANS COMING ALONG? In our previous business brief, 4 Key In this brief, we share our favorite Considerations When Planning Your free and premium tools from Microsoft Windows 10 Migration, we reviewed that will make it easier for you to both important factors to consider early in your prepare for and execute your Windows migration planning. We also spelled out the potentially disastrous consequences that 10 migration. We know these tools well companies may face if they fail to transition and are very familiar with the value to Windows 10 before January 2020. they bring to the migration process. Running Windows 7 at end of life can weaken data security and increase exposure to data breaches. With the average cost of a breach estimated at $3.86 Million8, it’s not worth the risk. These risks come with high costs. Perhaps the most costly are those that directly weaken your company’s data security, increasing your exposure to data breaches. Let’s take a look at them now… 17
MIGRATION PREPARATION: FREE TOOLS THAT AID PRE-MIGRATION PROCESSES Microsoft offers two free toolkits that are exceptionally useful in helping you execute important pre-migration tasks: Microsoft Application Microsoft Assessment Compatibility Toolkit (ACT) and Planning Toolkit (MAP) ACT is a free life-cycle management tool that MAP is an agentless, automated, multi-product can help you identify and manage your overall planning, assessment and reporting tool that application portfolio. Using it to determine enables quicker and easier migrations. It provides compatibility of your applications with Windows detailed inventory and readiness assessment 10 before deployment helps reduce the time and reports with actionable recommendations to cost associated with compatibility issues. It also help you streamline and accelerate your IT helps speed deployment of the new operating infrastructure planning process. system. Learn more in this blog. Not sure where to start? Contact Terry Every, HMB’s Director of Infrastructure Services. With hundreds of migrations under his belt, he will get you started in the right direction. 1818
EXECUTING THE MIGRATION: FREE AND PREMIUM TOOLS THAT MAKE IT EASIER When you are ready to execute the migration, Microsoft offers a variety of free and premium tools that allow you to standardize your Windows 10 environment and automate deployment. These tools can help you realize a smoother deployment with fewer issues, an improved user experience and faster adoption. Though not an exhaustive list, the following is a snapshot of the tools you are likely to find most helpful: Microsoft Windows Assessment and Deployment Kit (ADK) ADK is a free toolkit that contains everything you need to customize Windows images for large-scale deployment and test the quality and performance of your system. Tools within ADK include: Windows Assessment Toolkit Windows System Image Manager (WSIM) Helps determine the quality of a running operating Enables administrators to create system, components and applications with regard unattended Windows Setup answer files. to performance, reliability and functionality. User State Migration Toolkit (USMT) Windows Performance Toolkit Streamlines and simplifies user state migration by Provides in-depth analysis of both application capturing user accounts, user files, operating system performance and operating system performance. and application settings, and then migrates them. Windows Configuration Designer Volume Activation Management Tool (VAMT) Makes it fast and easy for IT administrators to Allows administrators to manage and apply configure end-user devices without imaging. Microsoft licenses to products like Windows OS and Microsoft Office over the network. Windows Pre-installation Environment (WinPE) A simple, very basic operating system used User Experience Virtualization (UE-V) to install, deploy and repair Windows 10. and Application Virtualization (App-V) Provide virtualization capabilities that Deployment Imaging and prior to now were not available free to Servicing Management (DISM) the general public. Allows administrators to make changes to a base image (e.g. a specific background image) before deploying it to all users. 19
FOR SMALL- TO MID-SIZE BUSINESSES Microsoft Deployment Toolkit (MDT) to be done remotely, eliminating the need to set is a free toolkit for Windows deployments up each computer individually. A computer can at small-to mid-size businesses (fewer be taken from bare bones to a fully imaged, fully than 300 devices). MDK is a dynamic, fluid configured Windows device quickly, allowing deployment mechanism; unlike other users to become productive immediately. deployment solutions that are static and inflexible. MDT with WDS does have some limitations, however. Because of this, it is not recommended In conjunction with Windows Deployment for organizations running Windows on 500 or Services (WDS), MDT saves administrators more devices. time by allowing network-based installations FOR LARGER COMPANIES AND ENTERPRISES System Center Configuration Manager so a new application can be sent out immediately (SCCM) is a premium (pay for use) Microsoft to all devices and users can begin using it deployment tool designed specifically for immediately. larger companies and enterprises. It is a unified management console with an automated The User State Migration Tool (USMT) set of administrative tools for deploying is fully integrated into SCCM, making it easy to software, protecting data, monitoring health, transfer user data. Some of our own technicians, and enforcing compliance across all devices however, prefer to use OneDrive* for user data in an organization. It allows you to not only transfers. Contact us if you’d like to discuss which standardize your environment, it also provides tool may be best for your migration. you with more direct control over your *HMB recommends this solution for transferring user data environment going forward. SCCM makes it easy to manage software Based on the thousands of device updates, inventory of all devices and usage. Migrations, HMB consultants truly Importantly, it allows administrators to deploy understand the value that SCCM applications outside of the imaging process — brings to migration. 20
CONCLUSION ABOUT HMB As you plan your Windows 10 migration, HMB is an IT solutions firm that helps mid-to- it’s important to know about the variety of large-sized enterprises deliver custom technology proven Microsoft tools that are available solutions that solve their biggest challenges. to make your journey more successful. We specialize in providing Professional Services, While a majority of the tools are free, more Fax & Digital Transformation solutions and comprehensive tools come at a premium. developing niche software products. Which tools are right for you depends on the size of your organization and your Contact Us requirements. HMB has a great deal of Phone 614.221.6831 experience with all of the Microsoft tools Email sales@hmbnet.com covered herein, and many more. We’re here Web hmbnet.com if you have any questions or need help with your migration to Windows 10. Contact us to schedule a custom demo of any of these Microsoft tools. We’re here to help ensure that your Windows 10 migration is seamless. 21
TIMING CONSIDERATIONS TO MAKE YOUR WINDOWS 10 MIGRATION EASIER Business Brief 3 22
INTRODUCTION With the end of life for Windows 7 drawing closer every day, we want to provide you with useful tools to smooth your organization’s transition to Windows 10. Hopefully you’ve gained some helpful insights from previous content in this series, particularly 4 Key Considerations When Planning Your Windows 10 Migration and How to Leverage Microsoft Tools to Make Your Windows 10 Migration Easier. This brief builds on those publications, as we attempt to answer a question frequently asked by many clients these days: HOW MUCH TIME SHOULD WE ALLOW FOR OUR WINDOWS 10 MIGRATION? The short answer is: It depends; usually between 5-11 months. Read on to fully flesh the answer out, and discover how we plan for and execute migration projects successfully within the time frame scheduled. It’s a planning methodology that works and we’re happy to share it with you. 23
4 STAGES OF MIGRATION: TIMING AND TASKS When considering timing for your Windows 10 migration, it’s helpful to start by dividing the migration itself into 4 stages: 1 2 3 4 Initiation Preparation Execution Close-out Each stage involves distinct processes and tasks that must be accomplished regardless of the size of the migration. The amount of time you should set aside for each stage, however, varies depending on the size and complexity of the organization and the number of end devices to be migrated. For purposes of our discussion, we will define organization size as follows: Organization Size Noted As Number of End Devices Small S ≤ 99 Medium M 100-299 Large L 300-799 Enterprise E 800 ≥ 24
Many important IT projects still fail due to a lack of strategic vision, realistic expectations and resource and planning. As a failed project, that CRM implementation hardly stands alone. The Project Management 28% Institute’s 2017 Pulse of the Profession report found that... of strategic initiatives overseen by survey respondents were deemed outright failures. Inadequate resources, overly aggressive timelines, underestimated costs, overlooked requirements, unanticipated complications, poor governance and human mistakes such as bad code can all lead to project failure.9 25
INITIATION S 1 Month M 1 Month L 2 Months E 3 Months During Stage 1: Initiation, you will conduct discovery and make decisions regarding what the Windows 10 migration will look like and the tools you will use to accomplish it. You should allot 1-3 months for this stage, depending on the size and complexity of your organization. Key tasks to be accomplished during this stage are listed below. • Identify All Applications your organization DETERMINE WINDOWS 10 DEPLOYMENT is using. Determine who is using what, and SOLUTION, including the tools you will use to consolidate apps with duplicate functionality. prepare for and execute the migration, how you Using the free Microsoft Application will handle user data, and where and how you’ll Compatibility Toolkit (ACT) to identify and perform the migration. The following information manage your application portfolio speeds and should help with these decisions: ensures a high-quality process. Free Microsoft Tools • Identify Devices and use the opportunity to • ACT, the same free tool you used to identify take a physical inventory. Track the make and applications, can be used to test application model of drivers and check remaining warranties. compatibility with Windows 10. It saves Using the free Microsoft Assessment and Planning time and costs associated with compatibility Toolkit (MAP) can help speed the process. issues, and is appropriate for organizations of all sizes. • Identify User Groups to be migrated and start • Microsoft Deployment Toolkit (MDK) is scheduling. Be sure to identify blackout dates useful for small- to mid-size companies for the company, divisions, business units and deploying Windows 10 on fewer than teams. Also identify early adopters that may be 300 devices. It is a flexible and fluid solution willing to test applications. for standardizing and securely deploying desktop and server images. • Review Active Directory Group Policies to check for potential operating system conflicts or issues. • Windows Deployment Services (WDS) works in conjunction with MDK to decrease the time, complexity and cost of deploying Windows 10 for companies with fewer than 300 devices. Learn more about migration tools that are readily available. Download the infographic, 8 (Mostly) Free Tools You Need in Your Windows 10 Migration Toolbox. 26
To increase adoption, let users know why the company is moving to Windows 10 and explain how they will benefit. Premium Microsoft Tool determine how you will handle device refreshes. The needs of large companies and enterprises DETERMINE ORGANIZATIONAL CHANGE often can’t be met by the MDK/WDS solution. For MANAGEMENT (OCM) SOLUTION them, we recommend the premium tool System Remember that change isn’t easy for most Center Configuration Manager (SCCM), a unified end-users. Your OCM solution should include a management console that makes it easy to communications plan to educate and keep users standardize, manage and control your Windows informed. Consider creating a series of emails environment and gain long-term benefits. that, at minimum, includes: Moving User Data • An Initial Broadcast Email to announce the There are two viable tools for migrating user data. upcoming migration to the company. State why The first is Microsoft OneDrive whose Known the migration is happening and how users will Folder Move (KFM) feature allows users to move benefit. Include the migration schedule. If you their own documents, desktop and photos to decide to hold an Open House to allow users to OneDrive quickly, and access them from any interact with Windows 10 before migration, Microsoft application. The second is Microsoft’s include information about it. free User State Migration Tool (USMT), which safely migrates user accounts and operation • 7 Days Prior Targeted Email to the user group systems and application settings. to let them know what to expect during the next week’s migration. Deployment Methodology Your deployment method should be fairly simple to • 1 Day Prior Targeted Email to the user group to determine. If the number of devices is manageable, remind them about the next day’s migration. you may decide to do the deployment at each user’s desk. Or you may decide to set up a depot • 1 Day After Targeted Email to the user group in a conference room, perform the migration, and to see how the migration went and remind hand the devices back; then take the next group. If them where to go for support. you have a distributed network, you may decide to perform the entire migration out of one location, with or without a depot. Finally, you also need to 27
PREPARATION S 2 Months M 2 Months L 2 Months E 4 Months When all the Initiation tasks are complete, you will move into Stage 2: Preparation. During this stage, you will use the determinations made in Stage 1 and move forward with them. You should plan approximately 2-4 months for this stage, depending on the size and complexity of your organization. TASKS TO BE COMPLETED: • Build Deployment Solution using the tools • Collect Device Drivers for the make/models determined in Stage 1. Develop task sequences of devices identified in phase 1 (Initiation) based on the various end result configurations and software combinations. • Build Base Image for the organization and default configuration for all devices. • Update Active Directory Group Policies to eliminate OS version issues. • Define Detailed Schedule for deployment by user group. • Test Application Compatibility and conduct any necessary remediation. • Host Open House sessions for users, if applicable. • Begin Procurement Process for devices that need replaced. • Start Executing OCM solution as determined in Phase 1. • Set Up Imaging Depot, if required. 28
EXECUTION S 1 Month M 1 Month L 2 Months E 3 Months After all the preparation work is done, it’s finally time to execute the migration. Stage 3: Execution, typically takes 1-3 months, depending on the size of your organization and number of end devices. Don’t be fooled by the short length of the to-do list for this stage; a great deal of work needs to be accomplished during this time. TASKS TO BE COMPLETED: • Execute Deployment Schedule and keep • Provide One-on-One User Support that includes: user groups apprised if the timing changes. • Setting up email • Verifying network drives • Image The Devices based on decisions made • Verifying user data in Stage 1 and work done in Stage 2. • Validating applications • Providing quick introduction to Windows 10 • Address Issues as they arise. CLOSE-OUT S 1 Month M 1 Month L 1 Month E 1 Month The fourth and final stage of migration is typically the shortest in length; typically, no longer than a month, regardless of company size. The to-do list below includes both tasks you must complete to ensure proper close-out, as well as additional tasks that we conduct to ensure successful completion for clients. TASKS TO BE COMPLETED: • Validate 100% deployment of Windows 10 • Long-term imaging solutions and recommendations on every device. • Application standardization results • Ensure Automated Update schedule is active, • Assurance that company personnel are familiar with: if using SCCM • Application packages and deployment processes Note that as IT consultants, our Stage 4 to-do list • Operating System Deployment Task Sequence also includes a great deal of knowledge transfer. • Full System Center Configuration Manager To ensure that we leave our clients with viable, solution (i.e. Boundaries, Distribution Points, long-term solutions for maintaining their Windows Collections, Security, etc.) 10 environment, we provide the following: 29
WINDOWS 10 MIGRATION TIMING (MONTHS) Organization Size Small Medium Large Enterprise Noted As S M L E Number of ≤ 99 100-299 300-799 800 ≥ End Devices Initiation (Ph1) 1 Month 1 Month 2 Months 3 Months Preparation (Ph2) 2 Months 2 Months 2 Months 4 Months Execution (Ph3) 1 Month 1 Month 2 Months 3 Months Close-out (Ph4) 1 Month 1 Month 1 Month 1 Month TOTAL TIME 5 Months 5 Months 7 Months 11 Months With Windows 7 end of life swiftly encroaching, it’s imperative that you understand and plan for the time required to transition your organization to Windows 10. The migration typically takes between 5-11 months, depending on company size and the number of devices. Within that time frame, you will move through 4 distinct stages of the migration: Initiation, Preparation, Execution and Close-out. Using the lists of tasks within this brief will help ensure that you set aside the appropriate amount of time for each stage and not miss any critical steps. Do you have any questions or need help with your Windows 10 migration? Contact the experts at HMB. We can help ensure a seamless migration to Windows. 30
CONCLUSION Your organization’s transition to Windows 10 needs to happen sooner rather than later in order to avoid serious and costly Windows 7 end of life risks. Now that you know what’s involved in making this critical migration happen, you need to determine if you will go it alone or engage a migration partner. Large migrations are complicated. If it’s not something that your in-house team does every day, they are likely to experience countless unforeseen issues and delays along the way. This is why we recommend that if you are not extremely confident in your organization’s ability to pull off the migration seamlessly, you should engage a reputable migration partner. If you do decide go the partner route, below are some key questions to include as part of your vendor evaluation: • How many Windows migrations have you successfully completed for organizations our size? • What is the skill and experience level of your technicians? • What is your migration process and timing? • What technology tools will you use to assist with the migration? • How will you ensure a high rate of user adoption? If you’re seeking a strategic partner rather than just a vendor for your transition in Windows 10, start by asking these questions of HMB. Our answers will give you a solid baseline with which to compare other potential migration partners. Request a FREE Windows 10 Migration Workshop hosted by HMB’s experts. You’ll walk away with a clear understanding of how best to get started in your migration (minus the headaches). [1] Keiser, Gregg. Windows By The Numbers: Windows 10 Backtracks, Windows 7 Remains Resilient, Oct. 2, 2018, ENDNOTES https://www.computerworld.com/article/3199373/windows-pcs/windows-by-the-numbers-windows-10-backtracks -windows-7-remains-resilient.html [2] Kelly, Gordon. Microsoft Warns Windows 7 is Dangerous to Use, Jan. 17, 2917, https://www.forbes.com/sites/gordonkelly/2017/01/17/microsoft-windows-7-security-hardware-support-problems/#3e39952decdb [3] Kelly, Gordon. Why Windows 7 Has a New Monthly Charge, Sept. 15, 2018, https://www.forbes.com/sites/gordonkelly/2018/09/15/microsoft-windows-7-monthly-charge-windows-10-free-upgrade-cost- 2/#a980ab740b02 [4] Roberts, Paul. Behind Breaches: Lots of Outdated Software, July 26, 2017, https://digitalguardian.com/blog/behind-breaches-lots-outdated-software [5] IBM, 2018 Cost of a Data Breach Study by Ponemon, https://www.ibm.com/security/data-breach [6] Huculak, Mauro. Windows 10 Questions and Answers You Need to Know Before Upgrading, June 13, 2015, https://www.windowscentral.com/windows-10-questions-and-answers-you-need-know-upgrading [7] “Maximizing the Impact of Executive Coaching: Organizational Outcomes, and Return on Investment,” The Manchester Review, 2001, Volume 6, Number 1, http://www.slideshare.net/patweiland/coaching-roi [8] IBM, 2018 Cost of a Data Breach Study by Ponemon, https://www.ibm.com/security/data-breach [9] Success Rates Rise, Transforming the high cost of low performance (PMI’s Pulse of the Profession® - 2017) https://www.pmi.org/-/media/pmi/documents/public/pdf/learning/thought-leadership/pulse/pulse-of-the-profession-2017.pdf 31
Copyright 2019 HMB, Inc. All rights reserved Trademarks and registered trademarks are property of their respective owners.
You can also read