This is Commerzbank An Overview
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This is Commerzbank
An Overview
4 August 2021 Commerzbank, Group Communications
Agenda No Topic Page 1 Facts and Figures 2–6 2 Board of Managing Directors 7–8 3 Strategic Positioning 9–10 4 Segments 11–13 5 Brand 14–15 6 Sustainability 16–17 7 Digitalisation 18–19 8 Diversity & Inclusion 20–21 9 History 22–23 4 August 2021 Commerzbank, Group Communications 1
Facts and Figures:
an Overview
1
4 August 2021 Commerzbank, Group Communications 2
Facts and Figures: an Overview
Private and
Small-Business Customers Focussed Business Model Corporate Clients
Personal Advisory Offering
Consistent Customer Orientation
Comprehensive Digitalisation
Profitability before Growth
Sustainability
Commerzbank is the leading bank for the German Mittelstand and a strong partner for
approximately 11 million private and small-business customers in Germany with a client-centric portfolio
of financial services in two segments
4 August 2021 Commerzbank, Group Communications 3
Facts and Figures: Commerzbank’s Global Presence
7 material subsidiaries
Almaty
London ● ● Beijing
Tbilisi ● ●● Seoul
New York Frankfurt ● ● Tashkent ● ● Tokyo
●● Ashgabat
Beirut ● ● Shanghai
● ● Bagdad Dhaka ● ● Taipeh
Cairo ● Mumbai ● Hong Kong
●
Panama City ● ● Caracas
Dubai
Bangkok ●
● Ho Chi Minh City
20 operational foreign branches
Abidjan ● ● Lagos ● Kuala Lumpur●
Addis Abeba ●Singapore
●
● Luanda Jakarta
● São Paulo
● Johannesburg
● Buenos Aires
● Melbourne
30 representative offices internationally
● branches
● representative offices
•
Saint Petersburg ● subsidiaries
Moscow •
• Minsk
Amsterdam
• •
London • Prague Warsaw • Kiev
Brussels •
•• •
Wiesbaden
●
Luxemburg •Brno The Polish subsidiary mBank is an innovative digital bank serving
• • Bratislava
Paris Zurich
Vienna Budapest • around 5.5 million private and corporate customers, predominantly
• •
Zagreb •
Milan Belgrade in Poland, but also in the Czech Republic and Slovakia.
• Barcelona •
Madrid • Istanbul
4 August 2021 Commerzbank, Group Communications 4
Facts and Figures: Highlights
Germany Europe Digital
Approximately 11 million private and small- One of the leading providers of trade ser- Mobile payment with Paydirekt, Apple Pay,
business customers vices within the eurozone and Google Pay as well as Garmin Pay,
Fitbit Pay, and Swatch Pay
One sole IT platform workable for all channels Top rankings in the bond market
and clients Quickest service to open a bank account
mBank: preferred business partner for online
The services of one of Germany‘s most ad- German corporates in Poland
vanced online banks, Comdirect, with a Digital Campus
personal advisory offering at local level all
under one roof Safety guarantee for online and mobile
banking services
Important contact for wealth management
and small-business customers
Market leader for the Mittelstand in Germany
With approximately 30% market share the
leading bank in processing German foreign
trade
Sector know-how due to penetration of
German key industrial sectors
4 August 2021 Commerzbank, Group Communications 5
Facts and Figures: Selected Group Financial Figures
Figures Q2 2020 FY 2020 Q2 2021 Shareholder structure as of June 2021
Total revenues 2,273 8,186 1,862
(in €m) > 3%
> 3%
Operating result 205 –233 32 > 5%
(in €m)
> 5%
Consolidated profit/loss 183 –2,870 –527
(in €m)1)
Cost-income ratio 70.4 81.5 93.6 > 15% ~ 42%
op. business (in %)2)
CET 1 ratio 13.4 13.2 13.4
(in %)3)
Op. RoTE 2.9 –0.8 0.5
(in %)
~ 23%
30 Jun 2020 31 Dec 2020 30 Jun 2021 Institutional Investors
Private Investors
Employees 47,549 47,718 46,592 Federal Republic of Germany
Cerberus
1) Attributable to Commerzbank shareholders and investors in additional equity components. Capital Group
2) Includes compulsory contributions. Blackrock
3) Capital reduced by potential (fully discretionary) AT 1 coupons.
Norges Bank
4 August 2021 Commerzbank, Group Communications 6
Board of Managing
Directors
2
4 August 2021 Commerzbank, Group Communications 7
Board of Managing Directors
Private and
Group Management Small-Business Corporate Clients Group
Customers Segment Services
Segment
Manfred Marcus Bettina Sabine Sabine Michael Jörg
Knof Chromik Orlopp Schmittroth Schmittroth Kotzbauer Hessenmüller
Chairman Chief Deputy Human Chief
Risk Chairwoman Resources Operating
Officer Officer
Chief
Financial
Officer
4 August 2021 Commerzbank, Group Communications 8Strategic Positioning
3
4 August 2021 Commerzbank, Group Communications 9Strategic Positioning:
“Strategy 2024”
Customer-centric, digital, sustainable, profitable
We aim at being sustainably profitable and taking our future into our own hands as an
independent and vital factor in the German banking market.
Our “Strategy 2024” stands for customer centricity, digitalisation, sustainability,
and profitability.
By 2024, the Bank will be investing an additional €1.7 billion in digitalisation and
IT infrastructure
Private and Small- Corporate Clients
Business Customers • Leading bank for the German Mittel-
• Combining the digital strengths stand
of Comdirect with the advisory • Accompanying corporates internation-
expertise of Commerzbank ally and on capital markets
• Regional, individual service combined
with innovative digital offering
4 August 2021 Commerzbank, Group Communications 10Segments
4
4 August 2021 Commerzbank, Group Communications 11Segments of Commerzbank:
Private and Small-Business Customers
€m Q2 2020 FY 2020 Q2 2021
Revenues 1,183 4,777 1,129
Operating result 108 369 138
● With approximately 11 million customers one of the leading banks for private and small-
business customers in Germany
● An attractive combination of a highly efficient direct bank and first-class advisory offering
● A simple, secure, and convenient way to carry out everyday banking transactions 24/7
● Comprehensive personal support and individual solutions on all issues related to investing
and financing
● The right offers at the right time on the right channel
4 August 2021 Commerzbank, Group Communications 12Segments of Commerzbank:
Corporate Clients
€m Q2 2020 FY 2020 Q2 2021
Revenues 781 3,057 769
Operating result –91 –460 244
● No 1 in financing the Mittelstand in Germany
● Strong regional franchise in Germany, active internationally in almost 40 countries worldwide
● Strong linkage of our expertise in corporate banking and capital markets
● Approximately 30% market share: Commerzbank is the leading bank in processing German
foreign trade
● With a loan volume of approximately €80 billion the largest financier of German corporates
● Top rankings in the European bond market and a top 10 position in EMEA1) for syndicated
loans
1) Europe, Middle East, and Africa.
4 August 2021 Commerzbank, Group Communications 13The Commerzbank
Brand
5
4 August 2021 Commerzbank, Group Communications 14The
TheCommerzbank
Commerzbank
Brand
Brand
Purpose
The bank at your side – simpler, faster, and better
Positioning
creating | competent | sustainable | fair
Promise
The bank at your side
Mission Statement
We are a bank characterised by a fair and cooperative
relationship with its customers and a sustainable approach
to the environment.
We stand out with a high level of competence in all financial
issues, and we create innovative and future-proof offerings
for a better customer experience.
4 August 2021 Commerzbank, Group Communications 15Sustainability
6
4 August 2021 Commerzbank, Group Communications 16Sustainability
Make banking sustainable – for our customers, for us, for everybody.
Our commitment: To become a net-zero bank
Transformation Customers Transformation Commerzbank
Enable our customers to pursue their Commerzbank is leading by
transformation to sustainability example
• Accompanying the process of transformation, e.g. by • Reduce own carbon footprint and use of resources: Net-
offering innovative, sustainable products like “Klimavest” or zero emissions in bank operations as well as climate
through applying our ESG1) know-how neutral supplier portfolio by 2040
• Commitment to mobilise €300bn for a sustainable • Meet social responsibilities internally as well as externally
transformation until 2025 • Govern responsibly and act with integrity
• Reduce the CO2 emissions of the entire lending and
investment portfolio to net zero by 2050
Sustainability as an integral part of Commerzbank – we opt for a strategic, holistic, and long-term approach
1) Environment, Social, Governance.
4 August 2021 Commerzbank, Group Communications 17Digitalisation
7
4 August 2021 Commerzbank, Group Communications 18Digitalisation
Digital strategy: key elements for the further development of our delivery organisation
We develop and implement new functionalities for the segments Private
Development of new functionalities
and Small-Business Customers and Corporate Clients
Modernisation of IT architecture We create a flexible and efficient overall banking architecture
Professionalisation of technological basis We ensure an agile and industrial software development
Enhancement of our employees’ capabilities
We take comprehensive qualification measures
and capacities
Expand operational stability We ensure trouble-free processes for our customers
4 August 2021 Commerzbank, Group Communications 19Diversity & Inclusion
8
4 August 2021 Commerzbank, Group Communications 20Diversity & Inclusion: Living Diversity and Shaping
Fair Cooperation
We take on social responsibility – which our employees, clients, and business partners benefit from
We are committed
beyond Commerzbank:
Signee and member of the
Identifying and Facilitating Supporting Diversity Charta
fostering potential work-life balance commitment Co-founder and council of the
foundation Prout@Work
33.3% women in management
positions Child care offers Support for employees caring Signee of the United Nations’
for relatives Women’s Empowerment
Employees from 120 nations Flexible working time models
Principles
Mobile working 1,500 employees in
6.05% employees with
7 networks Member of “UnternehmensForum
disabilities
e. V.” for the inclusion of individuals
with disabilities
Our corporate culture includes everyone – irrespective of age, gender,
provenance, disabilities, religion, or sexual orientation
4 August 2021 Commerzbank, Group Communications 21History
9
4 August 2021 Commerzbank, Group Communications 22International Bank with more than
150 Years of Tradition
● 2021 Manfred Knof new Chairman of the Board of Managing Directors
● 2020 Merger of Comdirect completed
150 years of Commerzbank
50 years of Commerzbank Foundation
● 2013 Final redemption of the silent participation of the Financial Market
Stabilisation Fund (Finanzmarktstabilisierungsfonds, Soffin)
● 2009 Financial market crisis
● 2008 Announcement of merger with Dresdner Bank
● 1995 Foundation of Comdirect: launch of Commerzbank’s direct banking
business
● 1940 New name: Commerzbank
● 1870 Foundation of Commerz- und Disconto-Bank in Hamburg, Germany
4 August 2021 Commerzbank, Group Communications 23Disclaimer This presentation contains forward-looking statements. Forward-looking statements are statements that are not historical facts; they include, inter alia, statements about Commerzbank’s beliefs and expectations and the assumptions underlying them. These statements are based on plans, estimates, projections and targets as they are currently available to the management of Commerzbank. Forward- looking statements therefore speak only as of the date they are made, and Commerzbank undertakes no obligation to update any of them in light of new information or future events. By their very nature, forward-looking statements involve risks and uncertainties. A number of important factors could therefore cause actual results to differ materially from those contained in any forward-looking statement. Such factors include, among others, the conditions in the financial markets in Germany, in Europe, in the United States and elsewhere from which Commerzbank derives a substantial portion of its revenues and in which it holds a substantial portion of its assets, the development of asset prices and market volatility, potential defaults of borrowers or trading counter- parties, the implementation of its strategic initiatives and the reliability of its risk management policies. In addition, this presentation contains financial and other information which has been derived from publicly available information disclosed by persons other than Commerzbank (“external data”). In particular, external data has been derived from industry and customer-related data and other calculations taken or derived from industry reports published by third parties, market research reports and commercial publications. Commercial publications generally state that the information they contain has originated from sources assumed to be reliable, but that the accuracy and completeness of such information is not guaranteed and that the calculations contained therein are based on a series of assumptions. The external data has not been independently verified by Commerzbank. Therefore, Commerzbank cannot assume any responsibility for the accuracy of the external data taken or derived from public sources. 4 August 2021 Commerzbank, Group Communications 24
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