Sustainability Report Building a World That Works for Tomorrow - Building a World ...
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Building a World that Works for Tomorrow U.S. U.K. Norway Turkey China Blade Recycling Offshore and Onshore Wind Haliade -X TM Energy Transition Energy Transition Energy Transition O U R C O MM ITM E N T GE has partnered with Veolia GE powered the first U.S. In 2020, GE’s HaliadeTM-X, the GE is helping Norway’s grid GE is powering Turkey’s first With more than 200 gas North America to recycle offshore farm at Block Island, most powerful offshore wind operator Statnett meet its goal nuclear power plant with steam turbines in service, GE is We build the technology decommissioned wind turbine blades. This agreement—the Rhode Island, and will power Vineyard Wind, the largest turbine built, was selected to power Dogger Bank off of reducing GHG emissions by 25 percent in 2025. turbines, along with installing and commissioning over 150 powering China’s coal-to-gas transition. A new power plant that enables a sustainable first of its kind in the US wind offshore and first utility-scale U.S. offshore wind project. the coast of England in the Statnett is installing GE g³ gas insulated equipment at its MW of wind energy, supporting Turkey’s energy strategy of in Tianjin City marks the first commercial operations of industry—helps to contribute North Sea. Dogger Bank is tomorrow. to the circular economy for Learn more on p. 23 expected to be the world’s new Oslo substation. g3 gas is “More Local, More Renewable.” GE’s 9HA.01 technology in composite materials. largest offshore wind farm. a game-changing alternative mainland China. It will deliver When complete, it will be to sulphur hexafluoride (SF6), 661 MW to the national grid Learn more on p. 71 capable of producing 3.6GW of one of the world’s most potent and steam for district heating Energy Transition electricity—enough to power greenhouse gases. for over 100,000 citizens living We have equipped 6 million homes, ~5 percent of in an area of approximately Learn more on p. 20 90% total U.K. demand. 7 million square meters. We are supplying three 9HA.02 gas Learn more on p. 23 turbines for a power plant in Global of the world’s power transmission Guangdong province. The plant Making airplanes more efficient will add 2.4 GW, powering utilities with our technology GE Additive—in combination with GE Aviation’s more than 4 million homes in advanced materials such as Ceramic Matrix the Greater Bay Area. Composites and aerodynamic technologies—is Next Engineers revolutionizing the design and manufacturing of GE Foundation recently announced Next Engineers, committing Precision Health GE engines. The GE9X engine includes more than up to $100 million over the next 10 years to increase the diversity 4M+ 300 metal 3D printed parts, helping increase fuel of young people in engineering. efficiency by up to 10 percent compared to the GE90 engine. Learn more on p. 81 healthcare installations Learn more on p. 33 Future of Flight Target of more than 20% lower fuel consumption and CO2 emissions compared to today’s engines through the CFM RISE Program Haiti Brazil Middle East Zambia India Disaster and Humanitarian CT-in-a-Box GE’s 360 Foam Wash Rural Healthcare Energy Transition Relief/Healthcare As part of the fight against Airlines such as Emirates and GE is partnering with the India has the most residents in the We invest in R&D to build a world The GE Foundation has COVID-19, GE Healthcare Etihad Airways (UAE), Qatar government of Zambia to help world without reliable access to that works for tomorrow: supported HEI, a small rural developed “CT-in-a-Box,” a Airways (Qatar), and Royal open 108 new health centers electricity—some 240 million people, hospital in Haiti that stepped high-precision tool to quickly, Jordanian Airlines (Jordan) and five large hospitals to according to the World Bank. An Global R&D up when a 2010 earthquake safely, and effectively diagnose are using GE’s 360 Foam increase care for pregnant international GE team designed destroyed the capital. HEI is patients with coronavirus. This Wash, a groundbreaking women. In rural areas, some software to analyze India’s extensive $3.8B now a technology-enabled, full-service hospital, and its staff hopes it becomes a model mobile unit was rolled out in the Hospital de Campanha Lagoa Barra, in Rio de Janeiro jet engine cleaning system. This alternative to the water wash method restores women must walk over 30 miles for their postnatal visits. GE equipment like electricity demands, resulting in an AI-powered system installed by Power Grid Corporation of India to in 2020 for bringing modern healthcare in May 2020, and is now used engine performance ultrasounds also help reduce create the world’s largest wide-area Companywide, GE, customer and partner funded to impoverished areas around throughout the world. leading to reductions in infant mortality rates. monitoring system. the world. fuel consumption. Learn more on p. 14 Learn more on p. 24 Learn more on p. 85 Learn more on p. 35 i G E S U S TAI N AB I LI T Y R EP ORT B U I L D I N G A W O R L D T H AT W O R K S F O R TO M O R R O W ii
Dear fellow stakeholders, GE has always held a larger purpose. With 174,000 employees serving customers and communities in more than 170 countries, our cutting-edge technology, global network, and exceptional team are anchored in the service of others. Every hour of every day, our team has an opportunity to broaden access to electricity, healthcare, and transport around the world. As a high-tech industrial company, GE feels a heightened sense of responsibility when it comes to sustainability. Over our 129-year history, our innovation has improved quality of life around the world—a core driver of sustainability. We are advancing our sustainability priorities both through our own commitments to our people, communities, and planet, as well as by innovating groundbreaking technologies that will help build a more sustainable world at GE and beyond. F ORWARD - LO O KING S TATE M E NT S This document contains “forward-looking statements”—that is, statements related to future events that by their nature address matters that are, to different degrees, uncertain. For details on the uncertainties that may cause our actual future results to be materially different than those expressed in our forward-looking statements, see https://www.ge.com/investor-relations/important forward-looking-statement-information as well This commitment came to life in a unique that works,” has never been more true Take the energy transition. Roughly one as our annual reports on Form 10-K and quarterly way in 2020 in one of the most difficult than it is now. GE is committed to tackling billion people around the world lack access reports on Form 10-Q. We do not undertake to environments. Since the start of the the world’s biggest challenges with a clear to reliable electricity, and overall demand update our forward-looking statements. pandemic, GE’s people have served on alignment to sustainability—leading the continues to grow. As a company that the front lines—from delivering hospital energy transition to drive decarbonization, helps to generate one-third of the world’s equipment in the first days in Wuhan, developing precision healthcare that electricity, we are committed to supporting NON - GA A P FINA NCIAL M E TRI C S China, to quadrupling the production personalizes diagnoses and treatments, customers and governments in meeting of ventilators—and today, we continue and building a future of smarter and more this demand while reducing greenhouse In this document, we sometimes use information to help parts of the world like India and efficient flight. Sustainability priorities are gas emissions. Innovative technology derived from consolidated financial data but not Brazil fight against COVID-19. Together woven into all that we do, and this is right will be critical. In Renewable Energy, our presented in our financial statements prepared in accordance with U.S. generally accepted with our customers, the GE team keeps for both business and the planet. HaliadeTM--X is the most powerful wind accounting principles (GAAP). Certain of these power flowing, hospitals operating, turbine built today; in Gas Power, our data are considered “non-GAAP financial and planes flying. I’m proud of the way 7HA.03 is the most efficient gas turbine measures” under the U.S. Securities and Exchange we are persevering in the face of great on the market. And we are partnering with Commission rules. These non-GAAP financial We will innovate our uncertainty. our customers to modernize the physical measures supplement our GAAP disclosures technology and our and digital grid, increase resiliency, and and should not be considered an alternative The impacts of COVID-19 on the world to the GAAP measure. The reasons we use Company to ensure we rise enable more renewable energy. reinforced how the planet shares its these non-GAAP financial measures and the challenges and of the need for innovative to the challenge of building reconciliations to their most directly comparable GAAP financial measures are included in our solutions. Our purpose statement, “We a world that works. annual report on Form 10-K, as applicable. rise to the challenge of building a world C OVER Logan Toynbee, GE Renewable Energy Ashley Meaux, GE Digital iii G E S U S TAI N AB I LI T Y R EP ORT B U I L D I N G A W O R L D T H AT W O R K S F O R TO M O R R O W 1
continue developing and to communicate our businesses. We appointed Roger details about more specific, nearer term Martella as our first Chief Sustainability GE greenhouse gas reduction metrics and Officer. Knowing that sustainability at GE targets that include Scope 3 emissions. requires cross-functional collaboration, As a company that has led innovation for Roger will help facilitate the success of more than a century, we will continue to our businesses and employees in our pioneer the technologies the world needs important sustainability missions, both in to move toward a net zero future. strategy for solutions and improving our impacts through ambitious metrics and Beyond climate change, this year we also targets. We are committed to accelerating sharpened our focus on one of the most progress by collaborating with government pervasive challenges—systemic inequality. leaders, policy makers, NGOs, investors, Wysheka Austin inspecting 7HA.02 As a global company, we know that the communities, and peers. You will see our Gas Turbine unibody most effective teams bring together shared passion for sustainability through people with diverse backgrounds and these growing efforts and engagement. experiences and we are taking steps to G E’s G L OBA L REACH improve our transparency, accountability, I am united with GE’s employees in and community. We named Mike Barber taking pride in the sustainability mission Chief Diversity Officer and appointed chief detailed on these pages. While our 2020 $4.9M diversity officers in each of our businesses to ensure diversity is integrated into our Sustainability Report shows what we are accomplishing today, we know hard in global COVID-19 relief since culture and business strategy. Recognizing work lies ahead. Looking forward, we will the pandemic began that education is an important driver work to lead innovating breakthrough towards economic inclusion, the GE technologies for the future such as small Foundation committed to help create modular nuclear reactors, carbon capture, 1/3 more equitable access to opportunities for hydrogen as a fuel, greater access to Wind turbine in Ontario, Canada STEM education as well as help minority- precision health, and a broad suite of of the world’s electricity owned companies compete for business technologies for air travel. And we will set with larger enterprises. In addition, we our sights on ambitious targets across our generated with GE equipment published our first Diversity Report to global operations to improve our impacts With half of the world’s population lacking We also announced our planned exit from provide a snapshot of our people and and lift up our people, communities, access to essential health services, we the new-build coal power market. These G LO B A L IS S UE S G E I S practices, and to allow our stakeholders and planet. We will not sit still. We will A DD R E S S IN G continue developing cutting edge medical decisions highlight the interplay we are We serve more than to measure our future progress. While innovate our technology and our Company equipment to ensure more health care providers have the tools they need for an seeing between decarbonization, market dynamics, and our own business strategy. Roughly 1B patients it’s clear that we have work to do, we are committed to building a more diverse to ensure we rise to the challenge of building a world that works. increasingly digital, more personalized approach to medicine. From our portable Looking ahead, we are setting a further 1B per year workforce and inclusive workplace. As the GE team knows, how we accomplish Vscan Air ultrasound to new advances ambition for GE to be a net zero company people lack access to with our Mural technology to creating by 2050—encompassing not just GE’s reliable electricity our commitments is just as important virtual ICUs, our innovative technology and software are helping to ensure patients operations, but also the Scope 3 emissions from the use of sold products. We look Largest & as what we accomplish. To that end, we are approaching sustainability with H. L AW RENCE CUL P, JR . youngest receive quality care wherever they are. forward to partnering closely with the same high expectations of rigor Chairman of the Board and A more sustainable future means our customers on existing and future technologies to help them succeed in 1/2 aviation fleet and accountability that we use to run Chief Executive Officer connecting more people with lower meeting their own ambitions and address the world’s population lacks impact. In June 2021, we joined Safran to the world’s needs for reliable, affordable, and access to essential health unveil our shared vision for the future of sustainable power and safe, efficient flight. services flight, with a revolutionary new technology demonstration program that will ensure We are particularly aware of the even greater efficiency than today’s most engineering challenges still to be solved advanced engines. to make the ambition of net zero a Reducing CO₂ reality, and that developing solutions will We apply this same spirit of innovation require collaboration with our customers, to our own operations. We announced policymakers and other companies. emissions through aircraft a new goal to achieve carbon neutrality However, we believe those challenges are engine innovation within our own facilities and operations by also key strategic opportunities for GE. 2030 after surpassing our 2020 emissions These pages show the investments we are reductions targets ahead of schedule. making in both our current products and To do this, we will make operational breakthrough technologies. investments to achieve energy efficiencies; Sustainability priorities are We also recognize the importance of reduce our emissions from the grid woven into all that we do, and through smart power sourcing; and use measurement and target setting to drive lean practices to eliminate energy waste. progress in reducing emissions over a this is right for business and shorter time horizon as well. We plan to the planet. 2 G E S U S TAI N AB I LI T Y R E PORT B U I L D I N G A W O R L D T H AT W O R K S F O R TO M O R R O W 3
Contents Our sustainability priorities 1 CEO letter 38 Our process: How GE operates to Innovating technology to lift up quality of life around the world—a core driver of sustainability—has been fundamental succeed in our mission to how GE works since our inception more than 125 years ago. Sustainability priorities are not a separate endeavor at GE but are woven into all that we do. Sustainability priorities are embedded in our policies, leadership engagement, 39 Board oversight 5 Our sustainability priorities operating mechanisms, commitments, and, ultimately, our products. Our diverse portfolio—from sustainable, 42 Integrated approach to strategy, risk, and sustainability reliable, and affordable energy to precision health to aviation innovation—and legacy in these markets enable 6 United Nations Sustainable Development Goals us to make substantial impact on people and the planet for the better. 45 Lean principles applied to sustainability: Our strategy for 9 About this report continuous improvement and eliminating waste 10 Our performance and priorities With substantial changes to the Company In the spirit of humility, we persistently The following pages highlight how our 47 Culture: Leading with integrity and The Spirit & The Letter over the past few years, our pursuit of the engage with thought leaders and products and innovation work to build 48 Always with unyielding integrity: GE’s Ethics & energy transition, precision health, and experts in various fields to learn from a more sustainable world and how future of flight is unwavering. Our mission them and enhance our program. GE’s our foundational culture of integrity, 12 Responding to COVID-19 for our Compliance program to succeed in these goals is governed by strong foundation of integrity and lean- forward-looking strategy, and robust employees and communities 50 Privacy and cybersecurity core sustainability priorities built first oriented culture frame how we make sustainability programs make these and foremost on GE’s unique culture of continuous improvements for people, priorities come to life. 13 Protecting our employees 53 Investing in our people integrity in everything we do. our communities, and the planet. As 14 Supporting our communities our 174,000 diverse employees share 55 Advancing diversity and inclusion As the world changes, we continuously a common mission to build a world adapt our programs and improve to best that works, we are focused together on ensure we succeed in these priorities. these priorities. 15 Our innovation: GE is building 60 Our commitments: GE respects technology for a sustainable future our people, our planet, and 18 Innovation timeline: Tackling the world’s challenges for our communities more than 125 years THE ENERG Y 61 Safety T R A NS ITION T TR TOO D RIVE RIV E 20 Leading the energy transition: Sustainability, reliability, DEC DE C ARB ARBONIZ O NIZ A T ION 65 Environment and affordability 77 Human rights 27 Advancing precision health: Integrated, efficient, and highly personalized care 79 Ethical supply chain and responsible mineral sourcing SAFE T Y FOR 31 Developing the future of flight: New technology for 80 Freedom of Association OUR PEOPL E sustainability and efficiency A F UTURE 81 The GE Foundation 37 GE Research: Driving sustainability with cutting OF S MARTER AND MORE edge research EFFICIENT 86 Sustainability Frameworks FL IG HT Culture of LIF T IN G OU R C OMMU N IT T IE ES integrity in all COMMITMENT TO HUMAN RIGHTS that we do ENVIRONMENTAL S TE WARDS HIP PRECIS ION HEALTH THAT PERS ONAL IZ E S D IAG NOS E S AND TREATMENT S 4 G E S U S TAI N AB I LI T Y R E PORT B U I L D I N G A W O R L D T H AT W O R K S F O R TO M O R R O W 5
JOINING THE CALL TO ACTION How our strategy and sustainability priorities align with the United Nations Sustainable Our product innovations work to advance precision health through integrated, We are uniquely positioned to innovate the technology that will decarbonize the We believe that the energy, transportation, and healthcare sectors can be leaders GE at core is an innovation company with significant investment in research and As a global company, GE works with local communities to train and employ the Development efficient, and highly personalized care, with energy sector and promote affordable, in the future of work in a changing world development that defines our history. This local labor force. We believe education is Goals a focus on increasing accessibility across the globe. We serve over 160 countries reliable, and accessible electricity around the globe. Our commitments, products, economy, by providing for advancement, educational opportunities, mentoring, and has led to us introducing technology that has raised the quality of life for people a significant driver of economic inclusion, and we have long supported multiple around the globe with our healthcare services, and global reach are crucial to community assistance to workers. We are around the world. We innovate current organizations focused on training and The United Nations Sustainable products and services and are leading decarbonizing the world. We pursue this also part of a collaboration of companies and breakthrough technologies to solve educating a diverse pipeline. In 2021, the Development Goals (SDGs) represent innovation in conventional technology and goal in three ways. First, we build diverse that promotes positive change in how the challenges of the energy transition, GE Foundation launched a new initiative a global agenda to address the most digital tools such as artificial intelligence technology that works to keep the lights migrant workers are employed. precision health, and future of flight. to increase the diversity of young people pressing challenges facing our world, to make healthcare more accessible to on, healthcare equipment operating, in engineering globally. GE’s respectful including climate action, access to more people globally. We recognize access and offices open around the world. Our Our goal is to treat everyone affected Our programs for redeveloping brownfield, workplace policies strive for a more diverse healthcare, and reducing inequities to care is an important social determinant offerings from renewable power to gas by our businesses and value chain with Superfund, and other contaminated sites workforce and inclusive workplace. throughout the world. We recognize the of health, and products like our Vscan power to the grid enable our customers fairness and dignity. We have strict turn idle properties into new hubs of importance and urgency of this global Family technologies help doctors deliver to provide energy reliably and affordably. prohibitions on child, prison, and forced economic growth and job creation globally. GE also supports an Employer Pay initiative and how GE plays a critical role expanded care to more people, including in Second, we are focused on our own use labor as well as a long-standing program Principle to remove inequities and in infrastructure, advancing quality of rural regions. of energy by committing to be carbon focused on our suppliers and ethical exploitation hitting the most vulnerable life, and furthering global development BUS INE S S AND neutral in our own Scope 1 and Scope 2 supply chain. PRIORIT Y AL IG NMENT worker population through its membership sustainably. GE has been a signatory to The health and safety of our workforce greenhouse gas emissions by 2030. Third, with the Leadership Group for Responsible the UN Global Compact since 2008 and Energy Transition and those doing work on our behalf across we are establishing our ambition to be a Recruitment. we see close alignment between the BUS INE S S AND the globe is as important as any GE top net zero company by 2050, which includes PRIORIT Y AL IG NMENT Precision Health following SDGs and our strategy and Access to affordable and reliable priority, driving GE’s system to safeguard our own operations as well as Scope 3 sustainability priorities: Energy Transition Future of Flight healthcare is also a significant driver workers and workplaces. emissions from the use of sold products. Precision Health Environmental Stewardship of reduced inequalities and economic Through the GE Foundation, Developing inclusion. We strive to improve access Health Globally™ (DHG) and Developing BUSINESS AND Human Rights through the work of GE Healthcare and P R I O R I T Y A LI G N ME N T L EARN MORE Health U.S. (DH) are signature programs Future of Flight the GE Foundation’s Developing Health with a longstanding history of increasing Energy Transition 15 Innovation programs, focusing on underserved Safety access to quality healthcare in underserved 65 Our Commitments—Environment communities. Environmental Stewardship communities around the world. L EARN MORE At the beginning of the COVID-19 BUS INE S S AND LE A R N MO R E 20 Innovation—Energy Transition PRIORIT Y AL IG NME N T pandemic, we implemented precautions 20 Innovation—Energy Transition to ensure the health and safety 48 The Spirit & The Letter Precision Health of our employees and prioritized 66 Our Commitments—Climate Change 61 Safety Lifting Our Communities the manufacturing of medical 69 GE’s Ambition to Be a 77 Our Commitments—Human Rights Human Rights equipment needed to treat COVID-19 Net Zero Company patients globally. 79 Our Commitments—Ethical Supply Chain L EARN MORE B U SI NE SS A N D 15 Innovation PRIO RI T Y ALI G N ME N T 55 Diversity and Inclusion Precision Health 77 Our Commitments—Human Rights Safety 81 GE Foundation Lifting Our Communities L E ARN M O R E 12 COVID-19 27 Innovation—Precision Health 81 Our Commitments—GE Foundation 6 G E S U S TAI N AB I LI T Y R EP ORT B U I L D I N G A W O R L D T H AT W O R K S F O R TO M O R R O W 7
About this report As utilities, power producers, grid In 2020, we announced our commitment As outlined in our Human Rights GE has longstanding partnerships with operators, and policymakers around the to be carbon neutral in our own facilities Statement of Principles, we promote civil society groups and works directly world set their own decarbonization and operations by 2030 (Scope 1 and respect for fundamental human rights with various governments around the goals, our diverse offerings are part of the Scope 2 emissions), our planned exit and support the principles contained world. Our operational footprint allows us toolkit needed to achieve their targets. Our from the new-build coal business, and in the Universal Declaration of Human to invest, expand, trade, and knowledge expansive business operations provide a holistic strategy to utilize renewable Rights. We endeavor to advance respect share with our partners around the cities and communities with career and energy and efficient natural gas technology for fundamental human rights by leading world. Our relationships are critical to business opportunities that support them to decarbonize energy sector emissions. by example in our business capacity, with advancing our goals and priorities. Our in achieving a more sustainable future. With this report, we are setting a our direct business partners, and in the founding membership in the Global further ambition for GE to be a net zero communities where we operate. Business Initiative on Human Rights Our environmental programs are designed company by 2050—including not just GE’s enables us to further our human rights to promote sustainability—from our operations, but also the Scope 3 emissions We also govern our actions internally goals and commitments. Similarly, our robust Environment, Health, and Safety from the use of sold products. and toward our people and communities membership in the Leadership Group for (EHS) programs to our initiatives to clean through strong governance programs Responsible Recruitment, a collaboration up and redevelop idle properties—we Our businesses function to provide energy, starting with our Board, a culture of between leading companies and expert are investing for the public good in the transportation, and healthcare with lower integrity, an unyielding commitment to organizations, drives positive change in the This report covers the environmental, social, and governance activities of GE, primarily communities where we operate. emissions and less carbon intensity over compliance, and an open reporting system. way that migrant workers are recruited. for 2020. Today’s report reflects how GE has evolved to the streamlined, forward- time. We have an established history We are also an active Participant in the looking company it is today. This report allows us an opportunity to deepen existing of both providing sustainable products UN Global Compact (including the Human BUS INE SS A ND BUSINESS AND conversations with our stakeholders about our important sustainability programs. PR IORIT Y A LIGNMENT to our customers and reducing our own P R I O R I T Y A LI G N ME N T Rights and Business Dilemmas Forum). emissions—commitments which we are While the contents within this report have not been externally assured, the information Energy Transition accelerating for the future. Human Rights In 2021, we have been proud to partner and data within has been quality reviewed for completeness and accuracy by Environmental Stewardship Culture of Integrity with government leaders, non management and GE’s dedicated internal resources. In addition to the significant governmental organizations (NGOs), and internal and data-collection resources brought to ensure accuracy, GE’s senior leadership B U SI NE SS A N D PRIO RI T Y A LI G N ME N T more than 300 businesses to support oversaw the preparation, assembly, and drafting of the report. LEAR N MO RE LE A R N MO R E ambitious climate reduction goals. 20 Innovation—Energy Transition Energy Transition 47 Culture of Integrity We intend to continue growing our In addition to the UN SDGs, we have considered three key sustainability reporting 38 Our Process: How GE Operates to Future of Flight 77 Human Rights engagement to be a constructive voice frameworks as we developed this report: (1) the Task Force on Climate Related Financial Succeed in our Mission and leader on the role of technology and Disclosures (TCFD) framework, (2) industry-specific standards from the Sustainability Environmental Stewardship innovation in addressing global challenges. Accounting Standards Board (SASB), and (3) the Global Reporting Initiative (GRI) 64 Our Commitments—EHS, Standards (Core). TCFD, SASB, and GRI indices can be found here. Environmental Stewardship L E ARN M O R E BUS INE S S AND 20 Innovation—Energy Transition As described below at page 39, the GE Board of Directors exercises oversight and PRIORIT Y AL IG NMENT provides direction on GE’s sustainability strategy. The GE Board is also issuing the 66 Our Commitments—Climate Change Energy Transition report on page 69 in response to the shareholder proposal included in GE’s 2021 proxy 69 GE’s Ambition to Be a Human Rights statement regarding the “net zero indicator” defined in that proposal. Net Zero Company Environmental Stewardship Many of the images in this report were captured before the COVID-19 pandemic and may not include face coverings and social distancing. L EARN MORE 66 Our Commitments—Climate Change 77 Our Commitments—Human Rights 8 G E S U S TAI N AB I LI T Y R EP ORT B U I L D I N G A W O R L D T H AT W O R K S F O R TO M O R R O W 9
Our performance and priorities TOPIC BA S EL INE 2018 2019 2020 U N SDG Safety (pages 61–64) f As an active participant and signatory to the UN Global Compact since 2008, we understand that we play a role in helping achieve a better future for all by creating a more sustainable world. To put this in action, we apply the UN Guiding Principles on Business and Human Injury & Illness Total Recordable Rateg 0.55 0.60 0.51 Rights to help frame our program and practices. Our ESG performance in 2020 and priorities for 2021 and beyond align with the identified Days Away From Work Incident Rateh 0.24 0.28 0.26 UN Sustainable Development Guidelines (SDGs) to help address the identified societal challenges. Fatalities - Employees 2 3 3 Fatalities - Contractor Workers 6 2 4 TOP IC B A S ELI N E 2018 2019 2020 UN SDG Financial Performance ($M) Total Revenues $97,012 $95,214 $79,619 Environmental Stewardshipf (pages 65–76) GE Industrial Organic Revenues* a $84,051 $73,180 Environmental Performance Adjusted GE Industrial Profit* a $8,313 $2,520 ISO 14001 sites 185 107 97 GE Industrial Free Cash Flow* $4,341 $2,322 $606 Global Penalties Paid (in $ thousands) 65 25 25 Total Research & Development Spend $4,065 $4,164 $3,820 Spills & Releases (Count)i 41 36 47 Diversity and Inclusion** (pages 55–59) Air Exceedances (Count)i 1 1 9 GE U.S. Workforce, all employees Wastewater Exceedances (Count)i 25 17 11 Total Race & Ethnic Minority 24.1% Climate Change and Energyj 2019 Baseline Asian 8.7% GE Operational GHG Emissions (million metric tons of CO2 2.30 2.80 2.39 2.07 Black/African American 6.8% equivalent) (market based) Hispanic/Latinx 6.5% Scope 1 Emissions (million metric tons of CO2 equivalent) 1.29 1.00 0.92 American Indian/Alaskan Native 0.3% Scope 2 Emissions (million metric tons of CO2 equivalent) 1.51 1.39 1.16 Native Hawaiian/Pacific Islander 0.2% (market based) Multiracial 1.6% GE Operational Energy Use (million MMBtu) 24.9 30.1 25.7 23.2 Global Female Representation per Category Direct SF6 Emissions (thousand metric tons CO2 equivalent) 179 164 138 Female representation, all employees 21.9% Total Electricity (MWh) 3,690,000 3,420,000 3,030,000 Female representation, professional employees 26.2% Renewable Energy Used (MWh) 44,541 31,800 53,000 Waterk 2011 Baseline Female representation in leadership*** 26.0% Total Freshwater Use (Billions of Gallons) 6.52 6.54 4.93 5.12 Human Rights: Supplier Responsibility Programb (pages 77–79) Once-Through Cooling Water (Billions of Gallons) 2.27 1.64 1.85 Number of Global Auditsc 1,286 Lifting Our Communities (pages 81–85) Total Suppliers Approvedd 1,039 GE Company Contributions via GE Businesses and to the 90.7 55.4 44.9 New Suppliers 433 Foundation ($M) Existing Suppliers 553 Employee and Retiree Contributions matched by GE 38.8 24.6 16.8 Supplier From Acquisition 53 Foundation ($M) Total Suppliers Rejectedd 71 Total GE “Family” Giving ($M) 129.5 80.0 61.7 New Suppliers 62 Total Contributions as a Percentage of GE Revenue ($M)l 0.07% 0.06% 0.08% Existing Suppliers 8 Supplier from Acquisition 1 Total Findings 7,348 Percentage of Findings per Category: Health & Safety 29% * Non-GAAP Financial Measure. ** Data representative of GE’s workforce as of December 31, 2020, extracted on February 10, 2021. Environment 31% *** Leadership encompasses the top 1.5 percent of all active employees. A NOTE ON TH E IM PAC T OF a 2018 recasted data not available. COVID - 1 9 Emergency Preparedness 21% b Beginning with the 2020 metric year, our Supply Chain metrics reflect changes and improvements in GE’s Supplier Human Rights & Labor 16% Responsibility Governance (SRG) program. 2018 and 2019 metrics do not represent today’s Supplier Responsibility 2020 was an incredibly challenging Governance program and are not calculated. and unprecedented year for Dormitory Standards
Protecting our employees At the onset of the COVID-19 pandemic, GE quickly instituted strong safety precautions for its global workforce. We adopted operational and governance rhythms across the Company and with our Board of Directors to coordinate and oversee actions related to the COVID-19 pandemic. We established an enterprise-wide, cross-functional internal COVID-19 Task Force to protect the health and safety of our employees globally while maintaining business continuity. We continuously engaged with our unions as a key part of our worker safety response efforts. And we pledged financial support to employees and their families through GE’s new Employee Relief Fund. These efforts are ongoing, and we continue to build on them as the impact of the pandemic evolves in various parts of the world. Below are some of the specific ways we have supported the safety, health, and wellness of our employees in response to the COVID-19 pandemic: • We implemented a four-level GE Site • We placed a strong focus on the impact Safety Roadmap aligned with global of COVID-19 on mental and emotional regulatory guidance to ensure the health health. We launched #NotAloneGE and wellness of individuals working at to reinforce for our employees that our facilities globally. it’s okay to seek help with emotional wellbeing. • We established a key theme, “Protect and Respect,” to drive all COVID-19 • We continue to engage in educational safety behaviors. This theme and its dialogue with our people through our practices will continue to influence our Chief Human Resources Officer and Responding to actions going forward. Chief Medical Officer, covering a variety of topics including vaccinations, face • We issued frequent communications coverings, and other COVID-19 related about worker safety and safety practices developments. at the corporate, business unit, and COVID-19 for our site levels and continue to enhance • Our Employee Relief Fund provided safety protocols as local regulations support to 3,900 GE employees and change. We continue to promote our their families around the world facing open ombuds reporting channel for unprecedented challenges due to worker concerns related to compliance the pandemic. employees and with COVID-19 safety protocols. The pNeuton Model A-E ventilator was authorized communities under the United States Emergency Use Authorization (EUA), which is a special authorization during emergencies, such as the COVID-19 pandemic, enabling the U.S. FDA to help make medical products available as quickly as possible to reach patients in need when there are no adequate, cleared, or approved alternatives. The COVID-19 pandemic undoubtedly changed the world at an unimaginable human cost—significantly impacting how we live and work. But, together with our customers, we helped keep essential services working uninterrupted: G E AVIATION TEAM IN hospitals and medical equipment kept operating, electricity flowed, and critical CHELTENHAM, U.K . TR ANS ITIONS TO MAKING PATIENT MONITORS infrastructure remained online. In our mission-critical industries, GE’s people G E HEALTHC ARE AND FORD PARTNER TO QUICKLY MANUFAC TU R E have served on the front lines since the beginning of the pandemic, delivering With demand for patient monitors VENTIL ATORS FOR COVID - 1 9 PATIENT S hospital equipment in Wuhan, China, during the first days of the crisis, while outstripping GE Healthcare’s production capacity, a GE Aviation team transformed In March 2020, GE Healthcare and medical devices. Independent of its maintaining the power equipment that keeps the lights on across the globe. available floor space at their factory into Ford Motor Company began working partnership with Ford, GE Healthcare manufacturing space for the GE Healthcare together to scale up the production doubled its capacity of ventilator Throughout 2020, the GE team pursued a two-pronged approach to the team. Using lean principles and only of ventilators—a move aimed to arm production twice in 2020 to address uncertain landscape of COVID-19: first, protecting the health and safety of GE Healthcare employees in clinicians with vital medical equipment unprecedented demand. GE Healthcare the materials they had on hand, the our employees and communities; and second, supporting our communities Madison, Wisconsin, U.S.A., GE Healthcare team went from zero to to treat patients with COVID-19. We also worked with the U.S. Food and Drug through providing technology to fight the pandemic. The GE Board of support the increased more than 5,000 patient monitors in collaborated with Ford to quickly scale Administration to advise its existing Directors and management teams engaged with leadership from the outset 15 weeks, delivering one of our hospital the Airon-licensed Model A-E ventilator anesthesia customers on how anesthesia production of ventilators, to keep our workplaces around the world safe, to accelerate the manufacture customers’ most important tools to to provide an additional supply of critical devices can be used for ventilation. which can play a critical fight COVID-19. of critical ventilators, and to ensure GE’s operations were functioning well in a role in the treatment of digital and remote work environment. COVID-19 patients. 1 2 G E S U S TAI N AB I LI T Y R E PORT B U I L D I N G A W O R L D T H AT W O R K S F O R TO M O R R O W 1 3
Supporting our communities GE also supported the fight against COVID-19 in our communities and throughout our businesses. Across different GE sites, factories ramped up to manufacture the ventilators and patient monitors needed in clinical settings to treat patients suffering from COVID-19; technicians found themselves driving thousands of miles across the U.S. to lend their expertise; in Italy, a sales manager pitched in as a volunteer ambulance driver; and GE Aviation plants in England were rapidly adapted to produce patient monitors. • GE Healthcare quadrupled ventilator • Since the onset of the pandemic, • And GE employees across the globe production and increased production the GE Foundation has contributed sprang into action to put their expertise capacity and output for other critical $4.9 million in COVID-19 relief, which to help fighting the pandemic. Some medical equipment to help doctors included delivering personal protective 100 extra workers and volunteers from diagnose and treat COVID-19, including equipment to U.S. healthcare workers across the U.S. made their way to a monitoring solutions, x-ray, anesthesia, in urgent need and reinforcing GE Healthcare factory in Wisconsin and point-of-care ultrasound products. healthcare systems in Southeast Asia to help increase its production of GE Healthcare also launched digital and Africa. As part of its support, ventilators, while an executive account the GE Foundation gave a $1 million solutions to help providers deliver care manager for GE Healthcare in Spain donation to the United Nations and to patients virtually. applied the philosophy of lean to World Health Organization’s Strategic organize ventilators and other medical Pandemic Response Plan, which seeks equipment for quicker deployment. to curtail the spread of COVID-19 by increasing lab capacity and critical A global clinical marketing specialist supplies, protecting vulnerable patients for the GE’s LOGIQ ultrasound and frontline health workers, setting systems volunteered as a second up intensive care units, coordinating shift custodian at GE Healthcare’s research and development of life-saving Madison, Wisconsin plant as it ramped products, and improving community production of mechanical ventilators. engagement. He helped the custodial team reimagine O U R IN N OVATIO N their roles and establish a rigorous • GE researchers are working on a sensor disinfecting schedule. Two colleagues GE is building smaller than a fingertip that could find viruses and pathogens in the air. The at GE Renewable Energy’s wind turbine work could mean that, in the future, factory in Florida used their skills to smartphones and smartwatches 3D-print protective shields out of a equipped with such sensors could help thermoplastic polymer, which they technology for a users detect not only the SARS-CoV-2 passed out to colleagues and hospitals virus causing COVID-19 but also other in Florida and South Carolina in just a pathogens and irritants. few days. The shield extends the life of N95 masks, which are normally single- use. In addition, the pair joined with GE sustainable future employees from around the globe to Tyler Vermey has been called the “valve guru” improve the design and to distribute because of his intricate knowledge of the ventilator thousands of shields to frontline parts that regulate oxygen and airflow in and out of workers. a patient’s lungs. He got his start at GE Healthcare in 2016 after graduating from the University of Wisconsin-Madison. We rise to the challenge of building a world that works. GE is proud of its more than 125 year history of leading innovation to deliver solutions that help build a better world and a more sustainable future. GE M OBILIZ E S TO HELP I ND IA AND B R A ZIL D U RI NG C OV I D - 1 9 From Thomas Alva Edison’s first incandescent lightbulb to the world’s most While the U.S. and other parts of the world searched around the world and found Way India’s “Hungry No More” initiative powerful offshore wind turbine built today, GE has pioneered technologies have started to turn a corner in the fight eight such units in Hungary, which were and other support to communities against COVID-19, GE is providing support shipped immediately to India. across India. spurring world-transforming changes and improving the lives of billions. to countries where the virus continues • In May 2021, the GE Foundation • In April 2021, the GE Foundation Our commitment to innovation is our North Star in approaching to spread. announced $600,000 in COVID-19 provided a $350,000 COVID-19 Community Response Grants, which Community Response Grant to two sustainability. We are builders who are driven to create things that make our • In the beginning of India’s early 2021 will fund the build out of 60 intensive Brazilian community organizations world healthier, cleaner, and more connected. Our reach into 170 countries outbreak, GE India’s Vice President of Sourcing and his team identified an treatment units at a hospital in dedicated to improving quality of life uniquely positions us to respond to the global scope of sustainability Bengaluru and 100 oxygen concentrators in the favelas. The grant supports the challenges, enabling us to tailor solutions to local infrastructure and socio- urgent need for oxygen concentrators, for hospitals in other regions in India. This Emergency Hunger Relief initiative, a lifesaving stop gap arrangement until economic conditions. commitment builds on a prior $275,000 which is providing food assistance people can get proper hospital care. COVID-19 Community Response Grant to families in Brazil impacted by In less than 24 hours, the GE team And we are a company with greater focus than ever before —embracing our made in late 2020 to support the United the pandemic. future in energy, health, and flight—to build the world of tomorrow. 1 4 G E S U S TAI N AB I LI T Y R EP ORT B U I L D I N G A W O R L D T H AT W O R K S F O R TO M O R R O W 1 5
Our focus is on innovating Energy transition Precision health Future of flight solutions to three of Climate change is an urgent global priority. At the same time, energy demand is increasing and roughly one billion people are without Doctors, nurses, and clinicians are often under-resourced and over-burdened and healthcare has never been under more The future of flight will be defined by how the aviation industry innovates to lower emissions and improves fuel efficiency, a the world’s most access to reliable power. As a company helping to generate one- third of the world’s electricity, GE plays a central role in meeting pressure, from rising costs to aging populations. COVID-19 has brought this front and center. Solving the industry’s productivity trend accelerated by COVID-19’s impact on the airline industry. pressing challenges this demand while lowering carbon intensity of energy and making challenges by improving access, enabling more precise patient Advances in engine architectures, aerodynamics, and materials developed by GE and Safran Aircraft Engines through CFM energy more reliable. In 2020, we set a new goal to achieve carbon diagnosis and treatment, shortening hospital stays and wait neutrality within our own operations by 2030 after surpassing times, and lowering overall costs is more pressing now than ever. International1 have resulted in today’s aircraft engines consuming our 2020 emissions reductions targets ahead of schedule, and we 40 percent less fuel—and emitting 40 percent less CO2—than announced our intention to exit the new-build coal power market. Creating a more sustainable future for healthcare means engines manufactured in the 1970s and 1980s. But, we cannot be We also are announcing our ambition to be carbon neutral by 2050, getting earlier, better, and faster diagnosis and treatment satisfied with the pace of progress from the past. including our sold products, as described on page 69. to more people in need using fewer resources. Delivering on the future of healthcare is about enabling precision We are currently developing the next suite of engine GE’s innovative technology and expertise help our customers health—integrated, efficient, and highly personalized care. technologies—including open fan architectures, hybrid-electric meet their decarbonization goals. From the HaliadeTM-X, to Making this a reality requires merging clinical medicine and and electric propulsion concepts, and advanced thermal our approximately 50,000 onshore and offshore wind turbines data science by applying advanced analytics and artificial management concepts—that offer the potential to achieve at installed, to our HA gas turbine fleet, to digital controls and intelligence across every possible point of the patient journey. least a 20 percent additional improvement in fuel efficiency hardware solutions that help utilities modernize and bring more Healthcare’s EdisonTM platform is the foundation of our digital compared to today’s state of the art single-aisle aircraft engines. renewables onto the grid, to our hydro and storage offering, capabilities and helps providers use data in new and significant GE Aviation is also supporting industry initiatives to approve to supporting the existing nuclear fleet and developing new ways, such as applying deep learning to make MRI scans both and adopt 100 percent Sustainable Aviation Fuel (SAF) and advanced nuclear technologies—we can enable material emissions clearer and faster. Today and tomorrow, Healthcare is focused investigating hydrogen as the zero-carbon fuel of the future. reductions today while accelerating technological innovation for on building an intelligence-based healthcare system and a higher renewable penetration and lower-carbon power generation. healthier and more sustainable world. GE Power GE Renewable Energy GE Healthcare GE Aviation SHARED MISSION Our GE Power and GE Renewable Energy businesses have a shared mission of making power sources more MISSION Creating a healthier world by enabling broad MISSION A driving force for flight, connecting the world, sustainable, reliable, and affordable anywhere in the world. and diverse access to precision health that is integrated, and making air transport increasingly sustainable with efficient, and highly personalized smarter, more efficient technologies UNITS Gas Power, Power Conversion, Steam Power, GE Hitachi UNITS Onshore Wind, Offshore Wind, Grid Solutions Nuclear Energy Equipment and Services, Hydro Solutions, Hybrids Solutions UNITS Healthcare Systems including Imaging, Ultrasound, UNITS Commercial, Military, Systems, and Other Life Care Solutions (anesthesia, respiratory, and INSTALLED BASE 7,000+ gas turbines, representing 800+ INSTALLED BASE ~50,000 wind turbines & 7,500+ hydro monitoring), and Digital; Pharmaceutical Diagnostics INSTALLED BASE ~37,700 commercial aircraft engines and GW of gas power; 215 nuclear steam turbines worldwide, units equipped with GE technology, representing 400+ GW of ~26,500 military aircraft engines representing 200GW carbon-free power generation, over 1,200 renewable energy INSTALLED BASE 4M+ healthcare installations hybrid and electric ship power systems EMPLOYEES ~40,000 EMPLOYEES ~40,000 EMPLOYEES ~47,000 EMPLOYEES ~34,000 2020 REVENUE $22,042MM 2020 REVENUE $15,666MM 2020 REVENUE $18,009MM 2020 REVENUE $17,589MM 2020 R&D** $1,797MM 2020 R&D** $485MM 2020 R&D** $872MM 2020 R&D* $330MM PRODUCT SPOTLIGHTS The world’s largest and the most PRODUCT SPOTLIGHT The world’s largest offshore wind farm in PRODUCT SPOTLIGHTS Edison™ intelligence applications powerful aircraft engine, the GE9X, is also the most PRODUCT SPOTLIGHTS World-record setting HA turbines are the the North Sea will be powered by GE’s HaliadeTM-X turbine, the are designed to enable better patient care and increases efficient engine we have ever built on a per-pounds most efficient gas turbines and key force multiplier to accelerate world’s most powerful offshore wind turbine built today; GE’s access to care, and with Edison Marketplace, hospitals can thrust basis. The culmination of a complete renewal of decarbonization; leading Arabelle™ steam turbines in 53 GW of largest onshore wind turbine, Cypress, offers revolutionary test-drive AI-powered applications; Vscan Air™, handheld our commercial engine product line, GE9X is designed existing nuclear fleet generating 2 percent more power output with two-piece wind blades, enabling increased output from hard- ultrasound that improves healthcare access, joins the to deliver up to 10 percent greater fuel efficiency than 99.96 percent reliability; developing advanced nuclear technology to-reach sites; GE’s state-of-the-art high voltage direct current Vscan Family technologies with 30,000 units in more than its predecessor, with emissions of nitrogen oxides (NOx) like BWRX-300 and Natrium™** will provide carbon-free electricity (HVDC) transmission system will supply one of the world’s 100 countries. 55 percent below current regulatory requirements. during operation, dependable base load, and flexible capacity. largest offshore wind farm projects off the coast of England. * 2020 GE and Partner Funded R&D. ** Jointly developed with TerraPower. 1 CFM International is a 50-50 joint company between GE and Safran Aircraft Engines and produces LEAP and CFM56 engines. 1 6 G E S U S TAI N AB I LI T Y R EP ORT B U I L D I N G A W O R L D T H AT W O R K S F O R TO M O R R O W 1 7
INNOVATION TIMELINE Tackling the world’s challenges for more than 125 years Innovating technologies and redefining what’s possible 1879 1896 1910 FIRST X- R AY M AC H I N E FIRST ELECTRIC CO M M E R C I A L LY A rich tradition of GE RANGE P R AC T I C A L GE improves life in the INCANDESCENT breakthroughs in medical LAMP imaging begins with kitchen with the first Edison invents the first the demonstration of electric range. commercially practical stereoscopic Roentgen incandescent lamp. pictures. 1992 1983 1 9 69 1962 1957 1942 MARS OBSERVER MRI TECHNOLOGIES FOR FIRST MOON WO R L D ’ S F I R S T L E D FIRST U.S. LICENSED N U C L E A R R E AC T O R FIRST U.S. JET ENGINE, THE I-A Enabling a GE builds the Mars GE scientists develop Building on Hall’s solid Observer for NASA, the Signa Magnetic LANDING state laser, Nick Holonyak GE reactor becomes first GE builds the first U.S. jet better quality GE supplies a variety of which will study Martian Resonance Imaging technologies for the first Jr. demonstrates the privately owned and engine, the I-A, which is used to power America’s of life geology and climate System, which produces world’s first light emitting operated nuclear power landing on the moon, plant to deliver electricity first successful jet aircraft while mapping the images of “soft” tissues diode (LED) at GE including engineering to the grid in Vallecitos, for military use, the Bell planet’s surface. difficult to image by Research Niskayuna. LEDs support, test facilities, California. XP-59 Airacomet. 1927 X-ray methods. enable solid state lighting, and the silicone for Neil which uses 85 percent FIRST HOME Armstrong’s boots. less electricity than TELEVISION conventional lighting. RECEPTION The first home television reception takes place in Schenectady, NY with a signal from GE’s radio Building a sustainable tomorrow broadcast station. 1995 2002 2 0 09 2014 2015 2016 2018 2019 2020 GE90 AIRCRAFT ENTERS WIND VSCAN D I G I TA L G R I D HA TURBINE C L I N I C A L CO M M A N D CFM LEAP ENGINE LEADING NUCLEAR OFFSHORE G E 9X A I R C R A F T ENGINE POWER BUSINESS Vscan, a handheld, GE launches Advanced CENTER The CFM LEAP* engine REDESIGN WIND TURBINE ENGINE GE introduces HA, the GE introduces the GE continues its focus pocket-sized ultrasound Distribution Management world’s largest and most GE launches the first application for single- GE Hitachi Nuclear The first Haliade™-X Certified by the U.S. GE90, the first jet on sustainable energy, technology, helps doctors Solutions (ADMS), efficient heavy duty AI-powered real-time aisle aircraft entered Energy is selected by wind turbine prototype Federal Aviation engine to include entering the wind power providing electric optimization system service in 2016 with the U.S. Department of is installed in Port of Administration, the GE9X deliver expanded care to gas turbine. The turbine components made of business. utilities with reliable at The Johns Hopkins the first Ceramic Matrix Energy to lead a team Rotterdam. Haliade™-X sets a new standard more people, including in and resilient distribution offers industry-leading Composites and 3-D lightweight carbon fiber rural regions. operational flexibility and Hospital. In 2020, the simplifying nuclear is the world’s most for engine performance grid while enabling more printed parts in the hot composites. The GE90 builds upon the legacy system’s efficiency reactor design, reducing powerful offshore wind and efficiency thanks renewable energy. section of a commercial turbofan substantially of jet engine technology benefit at Tampa General aircraft engine. The plant construction costs, turbine built today. to GE’s most advanced reduces engine weight g 3 I N S U L AT I N G & pioneered at GE Hospital was equivalent engine’s unique design and lowering operations technologies. SWITCHING GAS to taking 4,000 cars off and enables higher Research during the early and materials make and maintenance costs An environmentally standards for fuel burn 20th century. the road. it 15 percent more for the BWRX-300, a preferable alternative to and emissions. fuel efficient than its 300 MWe small modular sulfur hexafluoride (SF6) predecessor. It is also reactor. used in high voltage grid quieter and produces equipment, g3 provides a fewer emissions. 99 percent reduction in global warming potential. * The LEAP engine is a product of CFM International, a 50-50 joint company between GE and Safran Aircraft Engines. LEAP is a registered trademark of CFM. 1 8 G E S U S TAI N AB I LI T Y R EP ORT B U I L D I N G A W O R L D T H AT W O R K S F O R TO M O R R O W 1 9
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