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HEALTHCARE BUSINESS MONTHLY July 2016 www.aapc.com Coding | Billing | Auditing | Compliance | Practice Management Get Paid for Smoking Cessation: 22 Don’t give up on reimbursement: Verify coverage Exude Confidence as an Auditor: 52 Ditch the emotional baggage and gain respect Tips to Improve HEDIS Scores: 60 Enhance quality of care and reduce costs
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Healthcare Business Monthly | July 2016 COVER | Coding/Billing | 38 Secrets of Successful Coders Apply 14 strategies to help you climb your way to coding success. By Stephanie Cecchini, CPC, CEMC, CHISP [contents] ■ Coding/Billing ■ Added Edge ■ Practice Management 22 Get Paid for Smoking Cessation 52 Ditch the Emotional Baggage to 56 Manage Hospital Kasandra Bolzenius, CPC Become a Respected Auditor Staff Cellphone Distractions Holly Pettigrew, COC, CPC, CHC Michelle A. Dick [continued on next page] www.aapc.com July 2016 3
Healthcare Business Monthly | July 2016 | contents 16 ■ Member Feature 14 Emory Physician Group Practice Celebrates and Prepares Its Coders Donna Beaulieu, CRC, C-CDIS, CPC-I, CPMA, CPC, CEMC, CEDC, CFPC, CCP-P, CRP Hasan Zaidi, MPH, CPC, CEDC, CSPPM ■ Coding/Billing 16 MACRA FAQs Renee Dustman 20 Think Twice Before Sticking It in Your Ear Maryann C. Palmeter, CPC, CENTC, CPCO, CHC 24 Providers vs. Payers: Collaboration is the Best Medicine 24 Susanne Myler, COC 28 Cut Costs with Quality Transitional Care Management Stephen Canon, MD 32 Combat Common Denials in Orthopedic Coding Michael Strong, MSHCA, MBA, CPC, CEMC 42 Soothe the Sting of 2016 Paravertebral Block Changes Amy C. Pritchett, BSHA, CPC, CPMA, CPC-I, CANPC, CASCC, CEDC, CRC, ICDCT-CM/PCS 44 ICD-10 Restricts Same-day Sick and Well Visits Debra Mitchell, MSPH, COC 48 WHO Winds Its Gears for ICD-11 50 Brad Ericson, MPC, CPC, COSC 50 The Latest on Multianalyte Assays with Algorithmic Analyses John Verhovshek, MA, CPC ■ Auditing/Compliance 54 Guard PHI with Sensitivity Andy Rusch, CPC ■ Practice Management 60 HEDIS: Manage Your Healthcare Outcomes Lynn Stuckert, LPN, CPC, CPMA COMING UP: DEPARTMENTS 66 Minute with a Member •• Cardiac Cath Reports 7 Letter from Member Leadership •• Officer Nominations EDUCATION 8 Letters to the Editor 62 Newly Credentialed Members •• Audit Defense 9 I Am AAPC •• Medical Device Credits 10 AAPC Chapter Association •• ICD-10 Best Practices 11 AAPC National Advisory Board On the Cover: Stephanie Cecchini, CPC, CEMC, CHISP, reveals 14 Online Test Yourself – Earn 1 CEU secret strategies that will help you climb your way to coding success. 12 Chapter News www.aapc.com/resources/publications/ Cover photo by Rachel Momeni. 47 Dear John healthcare-business-monthly/archive.aspx 4 Healthcare Business Monthly
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Serving 156,000 Members – Including You! Go Green! HEALTHCARE Why should you sign up to receive Healthcare Business Monthly in digital format? BUSINESS MONTHLY Coding | Billing | Auditing | Compliance | Practice Management Here are some great reasons: July 2016 • You will save a few trees. • You won’t have to wait for issues to come in the mail. Publisher Brad Ericson, MPC, CPC, COSC • You can read Healthcare Business Monthly on your computer, tablet, or brad.ericson@aapc.com other mobile device—anywhere, anytime. • You will always know where your issues are. Managing Editor John Verhovshek, MA, CPC • Digital issues take up a lot less room in your home or office than paper g.john.verhovshek@aapc.com issues. Go into your Profile on www.aapc.com and make the change! Editorial Michelle A. Dick, BS Renee Dustman, BS HealthcareBusinessOffice, LLC.............................................31 vendor index Graphic Design www.HealthcareBusinessOffice.com Mahfooz Alam ionHealthcare..................................................................... 58 www.ionHealthcare.com Advertising Ohana Healthcare, LLC........................................................ 65 Jon Valderama www.ohanahc.com jon.valderama@aapc.com Optum360............................................................................ 8 Address all inquires, contributions, and change of address notices to: www.optum360coding.com/transition Healthcare Business Monthly Superbill Consulting Services, LLC...................................... 65 www.superbillconsulting.com PO Box 704004 Salt Lake City, UT 84170 The Coding Institute, LLC.....................................................47 www.codinginstitute.com/books (800) 626-2633 ©2016 Healthcare Business Monthly. All rights reserved. Reproduction in whole or in part, in The HIPAA Institute............................................................ 65 any form, without written permission from AAPC® is prohibited. Contributions are welcome. www.hipaainstitute.com Healthcare Business Monthly is a publication for members of AAPC. Statements of fact or ZHealth Publishing, LLC.......................................................27 opinion are the responsibility of the authors alone and do not represent an opinion of AAPC, www.zhealthpublishing.com or sponsoring organizations. CPT® copyright 2015 American Medical Association. All rights reserved. Fee schedules, relative value units, conversion factors and/or related components are not as- Ask the Legal Advisory Board signed by the AMA, are not part of CPT®, and the AMA is not recommending their use. The AMA is not recommending their use. The AMA does not directly or indirectly practice medi- From HIPAA’s Privacy Rule and anti-kickback statute, to compliant coding, cine or dispense medical services. The AMA assumes no liability for data contained or not to fraud and abuse, there are a lot of legal ramifications to working in contained herein. healthcare. You almost need a lawyer on call 24/7 just to help you make sense of all the new guidelines. As luck would have it, you do! AAPC’s Legal The responsibility for the content of any “National Correct Coding Policy” included in this Advisory Board (LAB) is ready, willing, and able to answer your legal ques- product is with the Centers for Medicare and Medicaid Services and no endorsement by the tions. Simply send your health law questions to LAB@aapc.com and let AMA is intended or should be implied. The AMA disclaims responsibility for any consequenc- the legal professionals hash out the answers. Select Q&As will be published es or liability attributable to or related to any use, nonuse or interpretation of information con- in Healthcare Business Monthly. tained in this product. CPT® is a registered trademark of the American Medical Association. Medical Coding Legal Advisory Committee: Timothy P. Blanchard, JD, MHA, FHFMA CPC®, COCTM, CPC-P®, CPCOTM, CPMA®, and CIRCC® are registered trademarks of AAPC. Julie E. Chicoine, JD, RN, CPC Volume 3 Number 7 July 1, 2016 Michael D. Miscoe, JD, CPC, CPCO, CPMA, CASCC, CCPC, CUC Healthcare Business Monthly (ISSN: 23327499) is published monthly by AAPC, 2233 South Presidents Christopher A. Parrella, JD, CPC, CHC Drive, Suites F-C, Salt Lake City UT 84120-7240, for its paid members. Periodicals Postage Paid Robert A. Pelaia, Esq., CPC at Salt Lake City UT and at additional mailing office. POSTMASTER: Send address changes to: Stacy Harper, JD, MHSA, CPC Healthcare Business Monthly c/o AAPC, 2233 South Presidents Drive, Suites F-C, Salt Lake City UT 84120-7240. 6 Healthcare Business Monthly
Letter from Member Leadership Two Unique-to-AAPC Resources Have Unsurpassed Value A s I glanced at the table of contents for this month’s Healthcare Business Monthly two things immediately came to mind. My first thought is how fortunate we are to have a monthly publication that provides us with so much valuable information. The topics are current, varied, and answer the needs of members for each of our specialties, jobs, and responsibilities. My second thought is how valuable our local chapters are to members. Local Chapters Bring You the Best at May MAYnia Looking at all the topics that were presented across the country for this year’s May MAYnia, I’m impressed at how the local chapters went all out to provide members with some incredible educational opportunities. The topics were just as varied dream jobs because of connections made at chapter meetings. Nothing compares as the ones presented in this magazine. Chapter officers worked hard to make the The only sadness I have in regards to local to seeing members chapters is how many of my own local meetings successful. Some held all-day events, others combined May MAYnia into chapter meetings I cannot attend due to my show up at a meeting traveling schedule. their regular monthly meeting, adding prizes and giveaways, and encouraging members and watching the Dive into Your Valuable Resources to bring guests. The photos, posts, and updates kept “AAPC Alex” very busy on the I hope you enjoy this month’s edition of networking that starts Healthcare Business Monthly. Find your AAPC Facebook page. The excitement was contagious. favorite article and discuss it with peers at immediately. your next chapter meeting. Better yet, think Take the typical excitement you find at a of an article you want to write for Healthcare normal chapter meeting and step it up a Business Monthly or a topic you’d like to notch or two and you have the fever that present at your local chapter. Have no fear! is May MAYnia. I was both fortunate You’ll be among friends who appreciate your and honored to be the speaker at the expertise. Indianapolis, Indiana, local chapter’s May MAYnia. The spirit of the event stayed with me for many days. Take care, I Love Local Chapter Meetings! Nothing compares to seeing members show up at a meeting and watching the networking that starts immediately. Some Jaci Johnson Kipreos, CPC, COC, CPMA, members have made lifelong friends at their CPC-I, CEMC chapter meetings. Others have found their President, National Advisory Board www.aapc.com July 2016 7
Please send your letters to the editor to: Letters to the Editor letterstotheeditor@aapc.com Failure to Report a witnessed a murder could be charged for not Example: A patient has an existing reporting what he or she saw to police. nephrostomy catheter. Diagnostic Crime Is Not a Crime nephrostogram is performed (50431), A coder’s liability under the False Claims “Are Auditors, Billers, and Coders Liable demonstrating a mid-ureteral stenosis. Act only arises when he or she is an active for False Claims?” (May 2016, pages 48-49) Ureteroplasty is performed (+50706). The participant in the misconduct (this may contained an inaccurate statement: “Having nephrostomy tube is removed and not have been the unstated presumption of the knowledge and being aware of a person or replaced at the end of the procedure (50389). statement cited from the article). In such entity generating fraudulent claims is a crime.” cases, a coder might face direct and/or To clarify, no person has an affirmative duty to conspiracy liability. Additionally, a coder Biliary Coding Example report a crime or to report fraudulent conduct could be held liable for obstruction if he or Needs Clarification such that failure to do so is, in itself, a crime. she assisted in efforts to conceal the crime Coders do not need to fear that they will be The article “Percutaneous Biliary by destroying or altering records in response Interventional Coding” (April 2016, pages liable for the misconduct of others, especially to a government investigation. when they are instructed to code or bill in a 28-31) included an example on page 29 (top manner they are not comfortable with. Michael D. Miscoe, Esq., CPC, CASCC, right), which should have specified: CUC, CCPC, CPCO, CPMA Example: A patient has an existing external Although coders have an ethical duty to advise a provider or entity of what they biliary drainage catheter. Diagnostic perceive to be inappropriate coding or Proper Codes for cholangiogram is performed (47531), billing practices, they have no legal duty Nephrostomy Tube Removal demonstrating a distal common bile duct to do so, and have no legal duty or AAPC stenosis. Cholangioplasty is performed An example in “CPT® 2016: Urinary Code of Ethics duty to report such conduct (+47542). No tubes are left in place at the Interventional Coding” (March 2016, to law enforcement. A coder could not be end of the procedure (add 47537 for tube page 19) did not list the proper coding for charged with a crime for failing to report removal and delete 47531 as bundled with nephrostomy tube removal. The example misconduct no more than a person who tube removal). should have specified: Thank you TO THOSE OF Y VISITED U OU THAT S AT HEALTHCO AAPC N 2016. Optum360 SPECIAL SHOW OFFER EXTENDED: Save 20% on 2017 editions and ICD-10 products. MAKE SURE YOUR CODING RESOURCES ARE UP-TO-DATE. ORDER TODAY. Visit optum360coding.com or call 1-800-464-3649, option 1, and use promo code AAPC0516. Make life a little easier with Optum360® digital coding solutions. To learn more and see a demo, or visit optum360coding.com/transition. 8 Healthcare Business Monthly
I Am AAPC TIERNEY DAVIS HOGAN, RN, MBA, CPC #IamAAPC A fter a couple years in clinical nursing, I was drawn to the business side of healthcare. Originally, I thought that meant I would be working as a utilization review nurse for a health plan. After a couple of years in medical management for health plans, including utilization review and case management, I discovered my true interest was in medical claims review. That gradually led to an interest in reviewing claims not only for medical necessity but for all guidelines pertaining to coding and billing healthcare services. Solidifying Knowledge on the Business Side of Healthcare I went on to earn my Certified Professional Coder (CPC®) credential in 2007. I now work for a large health plan, where I transitioned from medi- cal claims review to coding specialist project lead on a team responsible for health plan benefits coding configuration. My primary work focuses on ensuring that procedure and diagnosis cod- ing configurations of health plan benefits are aligned with state and feder- al mandates, especially related to preventive care benefits mandated by the Affordable Care Act. It is interesting and challenging work. I have learned so much about After a couple of U.S. Preventive Service Task Force guidelines, Bright Futures guidelines, Health Resources and Services Administration Women’s Preventive Ser- years in medical vices Guidelines, the Centers for Medicare & Medicaid Services FAQs re- lated to preventive services, and state mandates related to preventive care. management Front- and Back-end Coders Working to Meet Standards for health plans, I work on the “back end” with health plan medical directors, ensuring that including utilization coding of insurance benefits align with current standards of practice, as well as state and federal mandates. My work has led me to greatly respect coders review and case who work on “the front line” with their physicians, ancillary providers, and facilities. management, I discovered my true interest was in medical claims review. #IamAAPC www.aapc.com July 2016 9
AAPC Chapter Association By Faith C.M. McNicholas, RHIT, CPC, CPCD, PCS, CDC Validate Your Expertise with a Specialty Credential Show employers that you have coding, reimbursement, and compliance know-how in a unique area of healthcare. H ealth facilities of all sizes rely on medical coders, compliance A complete list of specialty credentials is listed on the AAPC specialty credentials website: www.aapc.com/certification/specialty-credentials. aspx, as shown in Figure A. Which certifications are right for you? officers, practice managers, Find out at www.aapc.com/certification/medical-coding-certification.aspx. etc., to protect their livelihood by obtaining proper reimbursement from Figure A: AAPC offers 22 specialty credentials. payers and patients for services rendered by providers on staff. istock.com/Casanowe As such, these positions have a high degree of responsibility, and employers are sometimes reluctant to hire new staff unless they can prove competence in a specific area. Specialty certifications prove you have what it takes to get the job done right. Prove to Employers You Mean Business Employers today are looking for applicants with a solid academic foundation and relevant experience in particular areas of healthcare. As the industry becomes more demanding, complex, and competitive, certification gives you a distinct advantage among other, less qualified job applicants. Certification shows you are proficient in your specialty area Faith C.M. McNicholas, RHIT, CPC, CPCD, PCS, CDC, specializes in dermatology coding. A national speaker on coding and regulatory issues, she presents at American Academy of and committed to quality healthcare. Employers understand Dermatology annual and summer meetings, AAPC regional conferences, and several other the importance of certification, which is why it’s one of the first venues. McNicholas has a wide range of experience in various medical specialties and practice qualifications they look for when scanning for potential candidates. settings. She is also a certified and approved ICD-10-CM/PCS expert and trainer, a former You’ll find it’s also an asset when you’re negotiating salary. member of the AAPC Chapter Association, and has served office for the Des Plaines, Ill., local chapter. Choose Your Specialty AAPC offers 22 specialty credentials you can earn to demonstrate a superior level of expertise in your respective specialty disciplines. That means they are standalone certifications with no requirement to obtain the Certified Professional Coder (CPC®) credential. As the industry becomes more Popular core credentials include: CPMA® Certified Professional Medical Auditor demanding, complex, and CPCO® Certified Professional Compliance Officer CPPM® Certified Physician Practice Manager competitive, certification gives CIRCC® Certified Interventional Radiology and Cardiovascular Coder you a distinct advantage among CPB® Certified Professional Biller CRC® Certified Risk Adjustment Coder other job applicants. 10 Healthcare Business Monthly
AAPC NATIONAL ADVISORY BOARD ■ By Angela Jordan, CPC NAB Regional Spotlight: Region 6 – Great Lakes Two representatives team up to promote, serve, and support AAPC and its Region 6 members. T he National Advisory Board (NAB) is turning the spotlight this month to Region 6 – Great Lakes and its representatives. The meetings and conferences. You have probably read her many articles in this publication over the years. She was featured on the cover of the and Development, at which time she was mentored by Rhonda Buckholtz, CPC, CPCI, CPMA, CRC, CHPSE, CENTC, Great Lakes region is comprised of Wisconsin, October 2010 edition of AAPC’s Coding Edge CGSC, CPEDC, COBGYN. Minnesota, Illinois, Indiana, Michigan, and for her expertise on 5010 transaction prior When traveling became too difficult with a Ohio. The six states of Region 6 cover 388,306 to ICD-10 adoption. Boynton is an active young son, Reid went back to work for UVM square miles. This region is home to 21,511 member of the Worchester, Massachusetts, Medical Center. But when she confessed to AAPC members and 77 local chapters. local chapter. Buckholtz that she missed the camaraderie Angela (Annie) Boynton, RHIT, CPC, Outside of work, Boynton is savvy with she felt at AAPC, her mentor suggested she COC, CPCO, CPC-P, CPC-I, CCS, genealogy. While working on her family tree, apply to be on the NAB. She did, and the rest CCS-P, of Shrewsbury, Massachusetts, and she discovered she was related to another NAB is history. Kimberly Reid, CPC, CPMA, CPC-I, member, Chandra Stephenson, CPC, COC, “AAPC has been an incredibly positive CEMC, of Burlington, Vermont, are the two CPB, CPCO, CPMA, CPC-I, CIC, CCS, influence in my life. My coding credentials NAB representatives who promote, serve, and CANPC, CEMC, CFPC, CGSC, CIMC, have given me the opportunity to grow in a support AAPC and its Region 6 members. COSC. She traced her lineage back six or way that I never thought was possible,” Reid seven generations to the same family in the said. “Being part of the NAB allows me to Annie Boynton, RHIT, same little town in Tennessee. It’s impressive meet other coders and help them understand CPC, COC, CPCO, CPC-P, for two relatives to have honored AAPC with the value of what we do every day.” NAB service. CPC-I, CCS, CCS-P Reid has lived in Burlington, Vermont, for the Boynton has served in past 15 years. Although Reid loves Vermont, the health information Kimberly Reid, CPC, she still has strong roots in Michigan, and management field for 15 CPMA, CPC-I, CEMC proudly displays her Michigander spirit; she years in provider, payer, Reid has worked in the especially loves the Red Wings. and educational capacities. She is principal of medical field for 28 years. Boynton Healthcare Management Solutions, She began as receptionist Making Region 6 Stronger specializing in practice and payer consulting, for a walk-in clinic near Both Boynton and Reid have a passion for our compliance, and education. Boynton holds Detroit, Michigan. Reid profession, and they are dedicated to acting several certifications in coding, as well as recalls, “All I had to do was smile, pull charts as a voice to see us through the changes as degrees in health information technology and and chat it up with the patients. I loved it! healthcare evolves. We encourage you to reach healthcare management, and she is pursuing Everything about that job was fascinating, out to them; they would enjoy hearing from graduate work in health, hospital, and except when they taught me how to draw you. You can reach Boynton at Annie.Boynton@ pharmaceutical law at Seton Hall University. blood. That’s when I knew the coding part of aapcnab.com and Reid at Kimberly.Reid@aapcnab.com. The past few years, Boynton has traveled the medical field was where I belonged.” The If you want to be part of something that can the country teaching ICD-10 and other sight of blood made her faint. change people’s lives and provide you with workshops for AAPC. She has also spoken Reid worked hard to gain experience in billing exceptional personal growth, we encourage at several national and regional AAPC and coding, and later took a position as you to submit an application to serve on the conferences, in addition to numerous chapter coding educator at the University of Vermont NAB. It will be an experience you’ll never (UVM) Medical Center. When the Medical forget! Center asked her to teach the Certified Great Lakes Region Fun Fact Professional Coder (CPC®) class, she figured Angela Jordan, CPC, is managing consultant at Med- it was high time she became credentialed. ical Revenue Solutions, LLC, with more than 25 years of With a name like “Great Lakes” you’d expect a lot of experience in the healthcare field, and has been a mem- water. According to the U.S. Geological Survey Water Reid also got involved in the Burlington, ber of AAPC for 15 years. Her career path has taken her Science School, Michigan is covered with the highest Vermont, local chapter, and worked her way from a small family practice, radiology, large physician services group to a percentage of water at 41.50 percent. Minnesota, up the ranks to become president. AAPC managing consultant. Jordan is on the AAPC NAB and has held many offic- known as “the land of 10,000 lakes,” is covered by later chose her to become an expert ICD- es in the Kansas City, Mo., local chapter, including president. In 2009, she 8.4 percent water. 10 trainer, and eventually offered her the served on the AAPC Chapter Association board of directors and was chair- woman in 2012. position of director of ICD-10 Training www.aapc.com July 2016 11
Chapter News By Michelle A. Dick May MAYnia: Fun and Education Overload Chapters turn up the value for this annual event. E very year AAPC local chapters celebrate May MAYnia, which is a fun way to provide members with quality education, draw in new members, and promote networking with colleagues. Four chapters of Clearwater’s officers smoked a pork butt all day, so members could enjoy pulled pork sandwiches. In addition to the goodies AAPC sent, they raffled off a gardening basket and a tote bag filled with beach share how they ramped up participation at their monthly meetings essentials. They also gave out dozens of “beachy” door prizes. As for last May. coding education, Laureen Jandroep, COC, CPC, CPPM, CPC-I, CEO of Certification Coaching Organization, gave a presentation Clearwater Gulf to Bay, Florida on modifiers. The Clearwater Gulf to Bay, Florida, local chapter chose a beach The newest member of the Clearwater chapter, Terry Paulus, CPC, a theme for their May MAYnia celebration, complete with sand transplant from Kentucky, said, “The Clearwater Gulf to Bay AAPC toys, flip-flops, and seashells. They named the foods to correspond local chapter May MAYnia was the best I have ever experienced in the 10 years of attending local chapter meetings. The food, fun, and fabulous raffle items were over the top. Good job Sandi Webb, Christine Cornforth, and Cindy Lewis. You guys are the best!” Webb said, “The best part was a larger-than-usual turnout and the fellowship we all enjoyed that evening.” Big Stone Gap, Virginia May was filled with positive activities for the Big Stone Gap, Virginia, local chapter. On May 1, several members participated in the Mountain Empire Older Citizens Walkathon. The proceeds from each walkathon benefited the Emergency Fuel Fund for the Elderly and assisted senior citizens with home heating-related emergencies during the winter months. The chapter raised $550. To top off the chapter’s good deeds, on May 13, six of Big Stone Gap’s Clearwater’s “Beach Rules” helped members come out of their shell at May MAYnia. students and AAPC members (five are Certified Professional Coders (CPCs®)) earned their associate degree in Health Information with the beach theme: “Spinach dip was seaweed dip, pretzel sticks Management. were driftwood, blue punch was gulf water, and we had a cake with a shoreline motif on top, as well as Nutter Butter flip-flops,” said Sabrina Ward, CPC, CCA, CEHRS, CBCS, said, “We are a small chapter Vice President Sandi Webb, BA, CPC. The husband of one chapter — but thanks to the involvement of our students, we are Nutter Butter flip-flops and shoreline Big Stone Gap and their families join Mountain Empire cake were a big hit at Clearwater’s beach-themed May MAYnia. Community College for a walkathon to benefit senior citizens. 12 Healthcare Business Monthly
Chapter News Cynthia Brigg’s PAC Family Trivia game was a big success in Petersburg. codebooks as door prizes and two new coders each won an AAPC The Big Stone Gap HIM graduates are a proud group. Coder subscription. Briggs said, “All of them wanted me to pass along their appreciation for the prizes!” seeing a growth in our meetings and looking forward to what’s to come!” Toledo, Ohio The Toledo, Ohio, local chapter knows how to pack in a crowd at Petersburg, Virginia May MAYnia. President Robin Moore, CPC, proudly announced May MAYnia was a success for the Petersburg, Virginia, local that, “87 members were in attendance, up from 45 last year.” Pizza, chapter. Keisha Sutton, CPC, from The American Congress of salad, and cake were served; Obstetricians and Gynecologists, or ACOG, spoke for two hours and Janet Cullum, CPC, on defining the obstetrics/gynecology global package. After her gave a presentation on presentation, members played a trivia game that Petersburg President documentation. Cynthia Briggs, CPC, CPMA, created called PAC Family Trivia. Moore said, “Our seminar If you are interested in incorporating the game at your next chapter was such a success last meeting, here’s how it’s played: month, so we wanted to • Each table has 25 cards containing coding-related questions This cake says it all. Nice job Toledo, Ohio! give back to our members.” facing down in the middle of the table. Toledo offered two • Members take turns reading the questions, and the remaining continuing education units to members for only $1, and they gave members at the table try to be the first to answer each question away prizes galore: books, gift cards, shirts, and lots of other AAPC correctly. chapter goodies, according to Moore. • The member who answers correctly first gets the card. If no one answers the question correctly the reader keeps the card. • Whomever has the most cards at the end of the game wins! Petersburg had over 30 members attend, which is up from last year. AAPC’s giveaways were a big hit: Two members won ICD-10-CM It’s a full house listening to Janet Cullum’s presentation at Toledo’s May MAYnia. No doubt these chapters will see a return on their invested efforts. Great job officers! For more May MAYnia celebrations, check out the AAPC Group on Facebook, www.facebook.com/groups/21496405430/. Michelle A. Dick is executive editor at AAPC and a member of the Flower City Coders, Rochester, N.Y., local chapter. Keisha Sutton explains the obstetrics/gynecology global package at Petersburg’s May MAYnia. www.aapc.com July 2016 13
■ MEMBER FEATURE By Donna Beaulieu, CRC, C-CDIS, CPC-I, CPMA, CPC, CEMC, CEDC, CFPC, CCP-P, CRP, and Hasan Zaidi, MPH, CPC, CEDC, CSPPM Emory Physician Group Practice Celebrates and Prepares Its Coders Georgia’s largest healthcare system embraces the new face of healthcare and prepares its staff for change. Emory Physician Group Practice coders celebrate Medical Coders Day. Establishing Georgia Medical Coder’s Day Emory’s Coding Education Department worked with Governor Nathan Deal’s office to designate May 19, 2016, as Georgia’s Medical Coders Day. Emory was thrilled to receive proclamation from the governor, recognizing coders across the state of Georgia for their invaluable support to physicians, care teams, insurance payers, and patients. Bridging the Provider - Coder Gap E mory Physician Group Practice (Emory) encompasses 2,000 providers, more than 39 specialties at more than 80 locations, six hospitals, and at least 130 medical coders. This healthcare system Emory’s Coding Education Department strives to create a strong partnership among providers, coders, and clinical departments by supports its medical coding professionals, and is leading its clinical and serving four key functions: business staff into healthcare’s future: the value-based payment model. 1. Coding to capture true patient acuity Let’s look at how they honor their coding professionals and help them 2. Documentation improvement prepare for an evolving healthcare industry. 3. Strategic initiatives 4. Education engagements 14 Healthcare Business Monthly
Member Feature ... they have focused on faculty physicians from Emory School of Medicine. Coders who attend earn free continuing education units from design, development, and AAPC. Emory Coding University is deployed. This is an online integration of future healthcare MEMBER FEATURE platform of coding- and documentation-related webinars created by the Coding Education Department (short videos: reimbursement models. 10-15 minutes). 2016: The Provider Shadowing Initiative is initiated for continued ICD-10 support. Coding educators observe provider workflow to ensure services rendered are documented and coded accurately. Since its inception in 2013, the department Weekly coding lab sessions are initiated to partner front has supported multi-specialty service lines end (operations) and back end (account receivables) coders ranging from primary care to surgical with coding educators to resolve coding-related denials at a services. Service lines were created patient account level. to standardize revenue cycle processes by allocating designated resources for The Coding Education Department is redesigned to prepare success: Coding Educator and Revenue for the Ambulatory Clinical Documentation Improvement Cycle Analyst. initiative while partnering with physicians and care teams. Since the inception of the Coding Education Department, they have focused Leading Clinicians and on design, development, and integration of Coders into New Payment Models future healthcare reimbursement models. With the movement towards value-based reimbursement models and a strong emphasis towards better population health management, the A Timeline to Help Coding Education Department has partnered with their physicians, Revenue and Patient Care care teams, coders, and care coordination centers to assist with patient acuity capture. In only a few years, Emory has launched programs and educational improvements to help employees The Ambulatory Clinical Documentation Improvement initiative transition through healthcare changes. Here are highlights of what was launched to ensure accurate coding/documentation and they have accomplished for coding and healthcare professionals: predictive analytics around population health management. Emory instills the following guiding principles for patient acuity capture: 2013: The Coding Education Department is created to assist providers, 1. Clinical Care – to capture pertinent diseases of each patient coders, and clinical departments with coding/documentation needs. 2. Patient Stratification – to identify high-risk and high-cost patients 2014: 3. Care Protocols – to generate care plans to match patient Professional Medical Coding Curriculum (PMCC) is launched healthcare needs under guidance and leadership of Donna Beaulieu, CRC, C-CDIS, CPC-I, CPMA, CPC, CEMC, CEDC, CFPC, CCP-P, CRP. To By capturing true patient acuity, Emory will be able to improve date, 175 students have successfully completed the coding course, patient health outcomes while optimizing revenue streams — which is offered at no cost to Emory healthcare employees as part of ensuring a win-win-win situation for their patients, providers, and their professional development. payers. 2015: Donna Beaulieu, CRC, C-CDIS, CPC-I, CPMA, CPC, CEMC, CEDC, CFPC, CCP-P, CRP, is Specialty-specific ICD-10 readiness documents are created and assistant director at Emory Physician Group Practice. She is a member of the Atlanta. Ga., lo- deployed to providers via faculty meetings and published on Emory’s cal chapter. website. A successful transition to ICD-10 was realized with no loss in physician and coder productivity. Hasan Zaidi, MPH, CPC, CEDC, CSPPM, is senior manager at Emory Physician Group Prac- The Coder Development Program is launched to enable tice. He is a member of the Atlanta, Ga., local chapter. coders to become highly specialized in multiple specialties and reduce the need for external coders. This monthly program brings in keynote speakers who are world-renowned www.aapc.com July 2016 15
■ HOT TOPIC By Renee Dustman istock.com/StockFinland Get answers to questions about the affect 2015 legislation will have on Medicare Part B reimbursement. T he Medicare Access and CHIP Reauthorization Act of 2015 (MACRA) repealed the sustainable growth rate (SGR) formula — used since 1997 to determine Medicare payment updates — and A proposed rule published in the Federal Register (FR Vol. 81, No. 89) on May 9 outlines CMS’ intentions for establishing these two components of the Quality Payment Program. established an annual 0.5 percent update to the Medicare Physician Note: To determine whether clinicians met the requirements for the Fee Schedule (MPFS) through 2018. But what happens after that? Advanced APM track, all clinicians will report through MIPS in Inquiring minds want to know. the first year. Get to Know What MACRA Has in Store for You Q: What is MIPS? Q: What else does MACRA have in store for clinicians? A: In 2019, MIPS will replace the Physician Quality Reporting System, the Medicare Electronic Health Record (EHR) Incentive A: MACRA also requires the Centers for Medicare & Medicaid Program, and the Value-based Payment Modifier with a more Services (CMS) to create a new, streamlined system for straightforward approach to quality and value reporting. incentivizing clinicians to provide quality care: the Quality Payment Program. The program allows eligible clinicians to choose Eligible clinicians will be evaluated based on their performance one of two paths for quality reporting: scores in four categories: 1. A Merit-based Incentive Payment System (MIPS); or Cost – This category replaces the cost component of the Medicare Physician Value Modifier Program. Scores will be based on 2. Incentive payments for participation in an Alternative Medicare claims, so there are no reporting requirements for Payment Model (APM). clinicians. 16 Healthcare Business Monthly
MACRA FAQ MACRA doesn’t change how existing APMs function or reward value; it rewards participation. Clinical Practice Improvement Activities – This category Table B: MIPS-adjusted Medicare Part B Payments rewards activities that benefit patients, such as those focused on care Year Maximum Adjustment coordination, patient engagement, and patient safety. 2019 +/- 4% Advancing Care Information – This category replaces the 2020 +/- 5% Medicare EHR Incentive Program, or Meaningful Use, for 2021 +/- 7% physicians. 2022 +/- 9% Quality – This category replaces the PQRS and the quality component of the Medicare Physician Value Modifier Program. In the first year, negative adjustments can be no more than -4 percent. According to the proposed rule, clinicians will be able to choose the The positive adjustments will be scaled to achieve budget neutrality, activities and measures that are most relevant to their practice. so the maximum positive adjustment could be as much as 4 percent. Each category will be weighted and worth up to a specified number In the first five payment years, MACRA allows CMS to reward of points, as shown in Table A. exceptional performance. Exceptional performers could earn as Table A: MIPS Performance Categories for 2017 much as an additional 10 percent without a budget neutrality adjustment. Category Max points Weight CMS has not mentioned a cap on the maximum adjustment after Quality 80-90 (based on size) 50% 2022, but it’s clear that eligible clinicians stand to lose or gain quite Advancing Care Information 100 25% a bit of money under MIPS. Clinical Practice Improvement Activities 60 15% Cost (Resource Use) Average score 10% Q: Who are MIPS eligible clinicians? A: In 2019-2020, MIPS eligible clinicians include: The MIPS score measures clinicians’ overall care delivery; reporting • Physicians (medical doctor/doctor of osteopathy and doctor of is not limited to care provided to Medicare beneficiaries. dental surgery/doctor of dental medicine) Note: CMS proposes to make clinicians’ MIPS scores and APM • Physician assistants performance public on the Physician Compare website. • Nurse practitioners Q: How will MIPS affect Medicare reimbursement? • Clinical nurse specialists A: A MIPS-eligible clinician’s composite performance score (CPS) • Certified registered nurses anesthetists will result in a positive, negative, or neutral payment adjustment In subsequent years, the definition of “eligible clinician” may beginning in 2019. A clinician’s CPS for 2019 will be based on 2017 expand to include other qualified healthcare professionals. performance data in the aforementioned categories. Table B shows Exempt from MIPS are clinicians in their first year of Medicare the proposed adjustments to Medicare Part B payments for eligible Part B participation; clinicians who bill Medicare up to $10,000 clinicians based on their CPS. and provide care for 100 or fewer Medicare patients in one year; and qualifying participants in Advanced APMs. www.aapc.com July 2016 17
MACRA FAQ Q: What is an APM? Note: MACRA doesn’t change how existing APMs function or A: As defined by MACRA, APMs include: reward value; it rewards participation. • CMS Innovation Center models Q: What are the advantages of participating in an Advanced APM? • Medicare Shared Savings Program A: Qualifying APM participants (QPs) are excluded from MIPS • A demonstration under the Health Care Quality and receive a 5 percent lump sum bonus in 2019-2024. Beginning Demonstration Program in 2026, QPs will get a 0.75 percent update to the fee schedule • A demonstration required by federal law conversion factor each year, compared to 0.25 percent for non-QPs. MACRA defines Advanced APMs as those using certified EHR The APM bonus payment will be based on the estimated aggregate technology; basing payment on quality measures comparable to payments for professional services furnished the year prior to the those in MIPS; and either bearing more than nominal financial payment year. risk for monetary losses or participating in a Medical Home model According to Blue Ocean Performance Solutions CEO Chris expanded under the authority of a CMS Innovation Center model. Sawyer, “These changes are going to drastically increase physician According to the proposed rule, models considered Advanced ACO participation around the country.” APMs for 2017 include: CMS thinks so, too. “We expect that the number of clinicians who • Comprehensive End-stage Renal Disease Care Model qualify for the incentive payments from participating in Advanced • Comprehensive Primary Care Plus APMs will grow as the program matures and as physicians take advantage of the intermediate tracks of the Quality Payment • Medicare Shared Savings Program (Tracks 2 and 3) Program to experiment with participation in APMs,” writes CMS • Next Generation Accountable Care Organization in a MACRA Quality Payment Program FAQ. AAPC VIRTUAL WORKSHOPS NOW AVAILABLE! Find a virtual workshop near you: www.aapc.com/Workshops AAPC's virtual workshops AAPC - Workshops Workshop Features: gives you more of what you need: • Interactive and hands-on exercises with case studies • Up to 6 CEUs • 4-hours includes presentation and • 4 hours of virtual presentation skill-building practice • Authored and presented by leading experts • Access on-demand recording • In-depth information on critical topics 800-626-2633 | aapc.com/workshops 18 Healthcare Business Monthly
MACRA FAQ Q: How can clinicians qualify for incentive payments Final Rule for participation in Advanced APMs? Although this information is based on a proposed A: Eligible clinicians must meet certain thresholds rule, it’s safe to say these changes are in our future. It’s to be considered QPs and qualify for incentive a very near future, so the time to act is now. Clinicians payments. CMS will calculate a percentage threshold who submit Medicare Part B claims should be ready score for each Advanced APM entity using two for the 2017 performance period to ensure future methods — payment amount and patient count — revenue. and compare it to the corresponding QP threshold. Those who reach the threshold are rewarded. Renee Dustman is executive editor for AAPC, and a member of the Flower City Coders, In 2019 and 2020, QPs must have 25 percent of their Rochester, N.Y., local chapter. payments or 20 percent of their patients come through an Advanced APM. In 2021 and 2022, QPs must have 50 percent of their payments or 35 percent of their patients come through an Advanced APM. And in Resources 2023 and beyond, the threshold goes up to 75 percent Quality Payment Program slides: www.cms.gov/Medicare/Quality-Initiatives-Patient-Assessment-Instruments/ for the payment amount method or 50 percent for the Value-Based-Programs/MACRA-MIPS-and-APMs/Quality-Payment-Program-MACRA-NPRM-Slides.pdf patient count method. Quality Payment Program fact sheet: www.cms.gov/Medicare/Quality-Initiatives-Patient-Assessment-Instruments/ ? As with MIPS, the QP performance period for the Value-Based-Programs/MACRA-MIPS-and-APMs/NPRM-QPP-Fact-Sheet.pdf 2019 incentive begins in 2017. Physician Compare website: www.medicare.gov/physiciancompare/search.html “MACRA in 4 Minutes” (www.youtube.com/watch?v=UXLvu_eop8k) The The DID DID CPC-H CPC-H is now the is now the YOU YOU AAPC - Certification COC COC KNOW Come Come see is a see why wise why the the COC COC investment. is a wise investment. Learn Learn more more at at www.aapc.com/certification/coc Advancing the Business of Healthcare 800-626-2633 800-626-2633 Advancing the Business of Healthcare www.aapc.com July 2016 19
■ CODING/BILLING By Maryann C. Palmeter, CPC, CENTC, CPCO, CHC Think TWICE Before Sticking It in Your EAR Although removing foreign bodies from the ear is an otolaryngological pain, coding it doesn’t have to be. A s curious kids, the sage advice “Don’t put anything in your ear report 69205 Removal foreign body from external auditory canal; with istock.com/Vicgmyr smaller than your elbow” didn’t stop my friends or me from general anesthesia. This procedure is also unilateral. putting many things into our ears (and mouths and noses) that weren’t Code 92502 Otolaryngologic examination under general anesthesia is intended to go there. As a (sensible adult) coder, now when an object considered a standard of medical/surgical practice when performed ends up in an ear, I need to determine whether it’s there by way of with the removal of a foreign body. As such, do not report it separately nature or some other manner, as well as how the object was removed. if the examination is performed on the same ear and during the same encounter as the foreign body removal. Removal of Foreign Object Removal of a broken cotton swab, an insect, or a Cocoa Puff ™ from Removal of Cerumen an ear qualifies as the removal of a foreign body. Removal of a foreign Impacted cerumen (ear wax) is typically extremely hard and dry and body from the external auditory canal without general anesthesia accompanied by pain and itching. Impacted cerumen obstructing is coded 69200 Removal foreign body from external auditory canal; the external auditory canal and tympanic membrane can lead to without general anesthesia. This code is unilateral, so if the patient hearing loss. There are two different methods for removing impacted sticks a Cocoa Puff ™ in both ears, report 69200 on a single claim cerumen. (For cerumen removal that is not impacted, refer to detail line and append modifier 50 Bilateral procedure. evaluation and management codes.) Note: Individual payers may have different rules on billing unilateral procedures performed bilaterally, and may prefer that the procedure Cerumen Removal: Instrumentation code be billed on two separate line items, appended with modifier RT Report 69210 Removal impacted cerumen requiring instrumentation, Right side or LT Left side. unilateral if instrumentation is used to remove impacted cerumen. The type of removal described by 69200 is performed under direct Code 69210 captures the direct method of impacted earwax removal visualization with an otoscope. Forceps, a cerumen spoon, or suction using curettes, hooks, forceps, and suction. is used to remove the foreign body. In the case of a live insect, mineral CPT® considers this procedure to be unilateral, stating, “For bilateral oil is usually dropped into the ear to immobilize the insect before it procedure, report 69210 with modifier 50.” The Centers for Medicare is removed. & Medicaid Services (CMS) sees things differently. In the 2014 If the patient cannot tolerate the procedure while awake, general Medicare Physician Fee Schedule, CMS stated its opinion that the anesthesia may be used. This may also be the case if the foreign body procedure will typically be done on both ears at the same encounter is so large that an incision is made into the external meatus to enlarge because “the physiologic processes that create cerumen impaction the opening before the foreign body can be extracted. In this instance, likely would affect both ears.” CMS also said, “Given this, we will 20 Healthcare Business Monthly ■ Coding/Billing ■ Auditing/Compliance ■ Practice Management
To discuss this article or topic, go to www.aapc.com In Your Ear Medicare will pay the same amount for 69210 whether it is performed on one ear or two, even though the CPT® descriptor CODING/BILLING stipulates it is unilateral. Other payer policies may differ from Medicare’s. continue to allow only one unit of CPT 69210 to be billed when Cerumen Removal with Audiologist Service furnished bilaterally.” The Medicare Physician Fee Schedule Look- HCPCS Level II code G0268 Removal of impacted cerumen (one or up Tool on the CMS website lists procedure code 69210 as bilateral; both ears) by physician on same date of service as audiologic function appending modifier 50 is unnecessary. testing was created to allow payment to a physician who removes Bottom line: Medicare will pay the same amount for 69210 impacted cerumen on the same date a contracted or employed whether it is performed on one ear or two, even though the CPT® audiologist performs audiologic function testing. descriptor stipulates it is unilateral. Other payer policies may differ CMS does not separately reimburse audiologists for removal of from Medicare’s. cerumen because this is considered inherent in the audiologic function test. If a physician removes the impacted cerumen on the same day Cerumen Removal: Irrigation as the audiologic function testing, however, the physician (or other New procedure code 69209 Removal impacted cerumen using qualified healthcare practitioner) may separately report G0268. irrigation/lavage, unilateral describes an indirect and less invasive The moral of this story is: The next time you’re thinking about method of cerumen removal. The creation of this code for CPT® sticking something in your ear to remove some bothersome earwax, 2016 was warranted to differentiate between direct and indirect think twice. approaches of removing impacted cerumen performed or supervised by physicians or other qualified healthcare professionals. Maryann C. Palmeter, CPC, CENTC, CPCO, CHC, is employed with the University of Flor- Report 69209 when the removal of impacted cerumen does ida Jacksonville Healthcare, Inc. as the director of physician billing compliance where she pro- vides professional direction and oversight to the billing compliance program of the Universi- not require instrumentation. Irrigation/lavage involves using a ty of Florida College of Medicine – Jacksonville and its practice plan. She has over 30 years of continuous low pressure flow of liquid (e.g., saline solution) to experience in federal and state government billing and compliance regulations gained gently loosen impacted cerumen and flush it out, with or without through working on both the physician billing and government contractor sides of the healthcare industry. Pal- the use of a cerumen softening agent (e.g., cerumenolytic), which meter served on the National Advisory Board from 2011-2013 and served as the board’s secretary from 2013- may be administered days prior to, or at the time of, the procedure. 2015. She is the education officer for the Jacksonville, Fla., local chapter. Palmeter received AAPC’s “Member of the Year” award in 2010. Only one method of impacted cerumen removal (i.e., either 69209 or 69210) may be reported when both are performed on the same day, on the same ear. Procedure code 69209 is unilateral. If performed bilaterally, report 69209 on a single claim detail line with modifier 50 appended. Note: Individual payers may have different rules on billing unilateral procedures performed bilaterally and may prefer the procedure codes to be billed as separate line items with modifiers RT and LT for the right and left ears, respectively. Resources 2014 Medicare Physician Fee Schedule: www.cms.gov/medicare/medicare-fee-for-service- Tip: Don’t confuse procedure code 69020 Drainage external auditory canal, abscess with the payment/physicianfeesched/pfs-federal-regulation-notices-items/cms-1600-fc.html service described by procedure code 69209. Although both describe a method of irrigation/ lavage and/or drainage, 69209 is specific to impacted cerumen and 69020 is specific to Medicare Physician Fee Schedule Look-up Tool: www.cms.gov/apps/physician-fee-schedule/ abscesses. search/search-criteria.aspx www.aapc.com July 2016 21
■ CODING/BILLING By Kasandra Bolzenius, CPC Get Paid for Smoking Cessation Proper documentation and verifying coverage criteria prior to claim submission can improve your chances for reimbursement. istock.com/Joe Belanger M any healthcare providers perform tobacco use counseling daily, but they may not be documenting or reporting it appropriately. Reliable guidance is needed to ensure all performed services are 2. Who are competent and alert at the time counseling is provided; and 3. Who receive counseling furnished by a qualified physician or claimed and supported by complete documentation. other Medicare-recognized practitioner. Where Opportunity Knocks Each payer may have its own restrictions for coverage, so inquire about a patient’s benefits prior to claim submission. The Centers for Disease Control and Prevention (CDC) has produced evidence supporting that tobacco use remains the single largest preventable cause of death and disease in the United States. A Documentation May Determine Payment study in 2010 indicated that seven out of 10 adult smokers wished to As with any time-based evaluation and management (E/M) service, quit; however, studies also indicate that only an estimated 4 percent documentation must include sufficient detail to support the claim. to 7 percent of people are able to quit smoking on any given attempt Proper documentation for tobacco-use cessation counseling should without medicines or other help. Counseling and other types of include the total time spent face to face with the patient, and what was support can increase success rates better than medications alone. discussed. The patient’s desire or need to quit tobacco use, cessation techniques and resources, estimated quit date, and planned follow Medical Necessity up should be noted within the patient’s medical record. Without this information, medical necessity for coverage may be questioned, The Centers for Medicare & Medicaid Services (CMS) set a standard which could result in denied or delayed payment. for coverage (which commercial payers may not follow). Per MLN Matters® article MM7133, CMS will cover tobacco cessation Without documentation of significant and separately identifiable counseling for beneficiaries: work, the payment for smoking cessation counseling may be included in the payment for the primary E/M service. 1. Who use tobacco (regardless of whether they have signs or symptoms of tobacco-related disease); 22 Healthcare Business Monthly ■ Coding/Billing ■ Auditing/Compliance ■ Practice Management
To discuss this article or topic, go to www.aapc.com Smoking Cessation As with any time-based evaluation and management (E/M) service, documentation must include sufficient detail to support the claim. CODING/BILLING Examples of incomplete documentation: pack of cigarettes per day after several failed attempts at quitting. • “I have counseled the patient again to quit smoking. The Approximately 15 minutes were spent counseling the patient patient verbalized understanding, but is not ready to quit in cessation techniques. He understands continuing to smoke smoking.” could lead to stroke and death. The benefits of stopping were also presented to him. The patient has verbalized his desire to “give it • “>3 minutes spent counseling patient on tobacco use.” another try.” He has set his own goal of 30 days to be completely smoke-free. We will follow up in two weeks to check progress. Proper Billing Means Prompt Reimbursement CPT® coding: Private payers may follow CMS’ direction when it comes to billing 99407 requirements for these services; however, it’s important to know your patient’s insurance benefits. ICD-10-CM coding: Medicare will cover two cessation attempts per year. Each F17.218 Nicotine dependence, cigarettes, with other nicotine-induced disorders attempt may include a maximum of four intermediate or intensive J44.1 Chronic obstructive pulmonary disease with (acute) exacerbation counseling sessions. The total annual benefit covers up to eight smoking and tobacco- use cessation counseling sessions in a 12-month period. The Know Your Patient Coverage beneficiary may receive another eight counseling sessions during If your clinic is just beginning to provide these services to your a second or subsequent year after 11 months have passed since the patient population, it’s best to verify coverage criteria prior to claim first Medicare covered cessation counseling session was performed. submission. For instance, Preventive Medicine Services guidelines in the CPT® codebook state, “Codes 99381-99397 include counseling/ Example: The beneficiary received the first of eight covered sessions anticipatory guidance/risk factor reduction interventions which in January 2011. The count starts beginning February 2011. The are provided at the time of the initial or periodic comprehensive beneficiary is eligible to receive a second series of eight sessions preventive medicine examination.” Many payers group tobacco use in January 2012. Medicare’s prescription drug benefit also covers cessation counseling under this umbrella and will not reimburse it smoking and tobacco-use cessation agents prescribed by a physician. separately. Knowledge of potential reimbursement errors keeps the CMS specifies symptomatic patient criteria as beneficiaries “who denial rate low and provider-patient relationships strong. use tobacco and have been diagnosed with a recognized tobacco- related disease or who exhibit symptoms consistent with tobacco Kasandra Bolzenius, CPC, is a senior compliance specialist with a large healthcare system related disease.” in the Midwest. She regularly provides guidance to healthcare providers, administration, and medical staff on billing and coding standards, government policy, and internal revenue op- CPT® descriptions: portunities. Bolzenius is a member of the Saint Louis West, Mo., local chapter. 99406 Smoking and tobacco cessation counseling visit for the symptomatic patient; intermediate, greater than 3 minutes, up to 10 minutes 99407 intensive, greater than 10 minutes G0436 Smoking and tobacco cessation counseling visit for the asymptomatic patient; intermediate, greater than 3 minutes, up to 10 minutes Resources G0437 intensive, greater than 10 minutes www.cms.gov/Medicare/Prevention/PrevntionGenInfo/Downloads/MPS- These counseling services must be submitted with appropriate QuickReferenceChart-1TextOnly.pdf diagnosis coding to support medical necessity. The claim and www.cms.gov/Outreach-and-Education/Medicare-Learning-Network-MLN/ documented encounter should include tobacco use status and MLNMattersArticles/downloads/MM7133.pdf confirmed tobacco-related diseases, as appropriate. www.cdc.gov/tobacco/data_statistics/fact_sheets/cessation/quitting/ Example: A 67-year-old male Medicare patient presents with www.cancer.org/healthy/stayawayfromtobacco/guidetoquittingsmoking/guide-to- exacerbated COPD on oxygen. This patient continues to smoke one quitting-smoking-success-rates www.aapc.com July 2016 23
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