Student BYOD Charter 2020 - Ferny Grove State High School
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Contents BYOD Charter 2 Program overview 2 Device minimum specifications 2 Device Recommendations: 4 BYOD - Device enrolment 8 BYOD – IT Staff device access 8 Device guidelines 8 Device care 9 Data security and backups 9 Passwords 9 Cyber Safety 9 Blue Coat web filtering 10 Privacy and confidentiality 10 Intellectual property and copyright 10 Misuse and breaches of acceptable usage 11 Damage or loss of equipment 11 Students’ reporting requirements 11 Acceptable computer and internet use 12 Student Responsibility Agreement 13 If you have any questions please contact the School IT Department. Email: laptops@fernygroveshs.eq.edu.au Telephone: IT Administration - 07 3550 5727. IT Support – 07 3550 5731. Ferny Grove SHS 2020 Student BYOD Charter v190521 Page 1
2 BYOD Charter Program overview Ferny Grove State High School has a well-established School Laptop program for our current Year 7 to Year 12 student cohort. Our school infrastructure, policies and most importantly our curriculum, is continually undergoing renewal to ensure that we are able to deliver the highest quality service to your child. Online learning environments are being established to ensure your child has access to their learning 24/7, 365 days a year. Our programs support educational needs and are designed for students to maximize their learning opportunities both in and out of the classroom. Mobile technology devices will help our school engage the digital generation by nurturing individual learning experiences. The BYOD program will be available for all students except those who are currently part of the school laptop program. Students currently on the school laptop program are encouraged to transition to the BYOD program when their warranty expires. BYOD will provide: - More device choice - More direct parental control of devices - Purchasing flexibility Students and parents/caregivers are asked to lend their support to these very valuable and innovative programs. Strong support from parents and caregivers is paramount to ensure the programs are successful and that students gain the maximum benefit. Device minimum specifications All students’ devices which are purchased for use in the school are required to meet the minimum specifications to ensure they can connect to the school network, and run required software. The minimum specifications should provide an acceptable experience for most programs run at the school, the majority of time will be spent using the Microsoft Office. If your student has a strong interest or is continuing in senior school with design subjects, coding or 3D, you should consider a more powerful machine. Students using applications such as Inventor and Adobe products will run on a device with minimum specifications but can benefit from a more powerful hardware. Ferny Grove SHS 2020 Student BYOD Charter v190521 Page 2
3 Ferny Grove SHS technicians will make every effort to enable connectivity of devices which meet these minimum specifications, assuming there are no technical or other issues outside of their control. BYOD MINIMUM SPECIFICATIONS Windows Laptop MacBook iPad (A Windows laptop is (permitted for Junior Recommended) school only) Screen Size 11” Minimum 11” Minimum 9.7” Minimum Operating Supported: Windows 10 Mac OS 10.12 (Up to), Latest iOS preferred, iOS System (preferred), Windows 8.1 10.10.5 (minimum) 10.0 (minimum) Unsupported: Windows 10 S, Windows 7, Windows Mobile 8 & RT, Windows Surface 8 & RT, Google Chrome OS, Linux/Unix/BSD/*nix Wireless Network (Wi- Dual-Band Wireless, capable of 5.4GHz. Fi) Battery Sufficient to last 6 hours (a full school day) on Balanced power mode. Devices need to be brought to school fully charged. Processor / Recent Intel Pentium, Intel iPad Air (2013) minimum CPU Core i3 or AMD equivalent RAM 4GB 8GB STORAGE 32GB Recommended, 128GB HDD 256GB HDD 16GB Possible (see notes) Keyboard The device must have a physical keyboard Note for Macbooks - Macs are permitted (Min. Mac OS v10.10) but depending on subject requirements, may require a copy of Windows 10 installed using ‘Parallels’ or similar software to enable usage of Windows-only curriculum software. 8GB Memory minimum and 256GB HDD is recommended for adequate performance using Parallels. Examples of Windows-Only software are Autodesk Inventor, Revit and MYOB. Parallels licensing costs $50 per year. VMware Fusion is a one-off cost of $118.95. Alternatively, Boot Camp (included with Mac OS) can be used to boot the device in Windows mode. Note for iPads - Students in Junior School only (7-9), are permitted to bring an iPad. iPads will not be capable of running every school application, but can be used for basic Microsoft Office (Word, Excel, PowerPoint, OneNote), Internet browsing and viewing PDF files. We recommend a 9.7” minimum screen size, at least iPad Air, minimum iOS 10.0 and at least 32GB or 64GB to allow for content creation and offline storage. 16GB can be used if the iPad is free of games and photo/video storage is kept to a minimum. An external keyboard must be supplied to allow typing speed and to build keyboard skills. Ferny Grove SHS 2020 Student BYOD Charter v190521 Page 3
4 Minimum security requirements Devices must be installed with licensed, working and updated virus protection software. To maintain the security of Department of Education (DOE’s) network, devices that do not meet the minimum security requirements are not permitted to connect. Windows devices may use Microsoft Windows Defender, which is free and comes pre-installed with Windows 10. It is sufficient for school purposes. SOFTWARE MINIMUM REQUIREMENTS Productivity • Microsoft Office 2016 from Microsoft Office 365 Available for free for all QLD State School students • PDF Reader (Adobe – free) Refer to the school website for the most up-to-date software links. Device Recommendations: Screen Size: We do not recommend screen sizes 15” or larger. The device simply becomes too heavy and there is an increased likelihood of breakage. 12”-13.3” is an ideal size for a portable student device. Weight Maximum 2kg. If a device is too heavy it may end up being left at home Storage Purchase a device with a Solid State Drive (SSD) if possible. Not only does this improve performance, it has no moving parts and is more likely to withstand the bumps and knocks experienced by a student device. Protective carry Hard-sided carry cases are ideal as they are durable and can remain case on the device, providing protection at all times. Try to avoid simple soft-shell neoprene covers as they provide very limited protection. Wireless mouse A mouse will help your student work more efficiently – a wireless mouse has the added benefit of a less cluttered workspace USB Port To support connectivity to USB Keys, and other accessories Devices to AVOID 64GB eMMC Storage, you will run out of space when trying to install school software. Chomebook – they require connections to google cloud storage which does not work in the school environment. Slow, second-hand devices which don’t meet the minimum specifications, they may not work in the school environment and may perform very poorly, which will impact your student. SOFTWARE RECOMMENDATIONS Operating System Windows 10 is the recommended OS, if using Windows 8/8.1 we recommend the 64 bit version as it works better with the Adobe Suite. Adobe Creative If Premiere Pro CC, After Effects CC, Audition CC, Prelude CC or Cloud Complete Media Encoder are required we recommend purchasing via the school Desktop Apps for only $25 for a 1 year subscription in 2020. Other software An up-to-date list of other recommended software (and links) is available on the school website. Ferny Grove SHS 2020 Student BYOD Charter v190521 Page 4
5 Where to from here… If you wish to participate in the BYOD program: Read the BYOD Charter Choose a new device that meets or exceeds school minimum specifications: a) From a retailer; or b) An existing family owned device. Please contact IT if you are unsure about any device requirements. Prepare the device by installing software for your student prior to the start of the school year. Before bringing the device to school, complete the BYOD Charter Agreement (Gold coloured form) and return it to the main office, or scan and email to laptops@fernygroveshs.eq.edu.au. • Joining instructions will also be available on the school website and intranet for any student wishing to self-enrol. • Assistance will also be available from the IT helpdesk to join the BYOD network. • Important: Please ensure that the device meets the BYOD minimum specifications. This will ensure your student’s device can connect to the school network, and be able to run required software. Ferny Grove SHS 2020 Student BYOD Charter v190521 Page 5
6 School Laptop Program compared to BYOD Program School Laptop BYOD (Bring Your Own Device) Device Parents choose from a range of Parents are free to choose any approved and supported devices. device that meets at least the BYOD Minimum Specifications. Ownership At the end of the agreement, Family owned from time of ownership will transfer to the family purchase. under a Private Treaty arrangement Operating DOE supported, Managed Windows 10 (Preferred OS), environment Operating Environment (MOE), Mac OS, iOS. Windows 10. School software All required software supplied and Most required software available maintained by school. free-of-charge. Some subject specific software may require purchase – to be advised. Anti-theft technology Computrace Included - can be Optional extra available on some activated after filing a police report if laptops. device has been stolen or lost. Network access Provided at school. Provided at school. Network Requirements: Device must have working antivirus software and dual band wireless capability. Internet Access – At Provided. Note that non-filtered Provided. Must meet network School (3G/4G) internet access is forbidden requirements. Note that non- by DOE; only school provided filtered (3G/4G) internet access is internet is allowed at school. forbidden by DOE; only school provided internet is allowed at school. Internet Filtering - At High level filtering via school High level filtering via school school network. network. Internet Filtering - At Medium level filtering with Blue No home internet filtering is home Coat software (installed within the provided by the school. Parents MOE). may wish to consider a commercially available internet filtering solution for use at home. Printing Access provided at school, students Access provided at school, pay for printing. students pay for printing. Hardware Repairs Manufacturer warranty and ADP Manufacturer warranty and ADP repairs coordinated by school. repairs managed by family. Ferny Grove SHS 2020 Student BYOD Charter v190521 Page 6
7 Repairs performed at school by Unable to be performed at school external vendor technicians. due to space limitations. Warranty 3 years (including battery) Usually minimum of 1 year with option to extend. Battery coverage may vary – check with the vendor. Accidental damage 3 years Accidental Damage Optional purchase – Check terms protection (ADP) Protection (ADP) is included. Terms and conditions with the vendor or and conditions are provided on the manufacturer. school website when model is confirmed. Theft, loss, Not covered – The school Not covered - The school intentional damage recommends that the device is listed recommends that the device is listed on home and contents insurance. on home and contents insurance Operating system Included Performed at home updates and rebuilds Fault diagnosis and Included for device hardware, school- Included for school related software. resolution related software and device operating Basic diagnostics and advice on system. hardware. Hardware repairs to be organised by family - Troubleshooting provided for any device that meets minimum requirements. Includes, school network connectivity issues, school allocated software. - Hardware advice provided: ‘best option’ for repair of problem. - Assistance and support provided for in fault diagnosis Hot-swap device Included when machine is in for repair Not available (subject to availability) Administration fee Includes Includes • Full On-site Technical Support via • Technical support to connect to IT Helpdesk the school network and printers, EG: Software rebuilds, network and assist with school software connectivity and printing issues problems, troubleshooting and • Basic diagnosis of device fixing software and hardware hardware issues and issues. recommendation of course of • Handling warranty and ADP action (e.g. warranty claim, claims uninstallation of software, etc.) • Software licence fees, eg Adobe • BYOD – Concierge style Wi-Fi Creative Cloud Complete device connection Client Access Desktop Apps Licence fees • Infrastructure requirements to support the BYOD scheme • Software licence fees especially designed for BYOD devices (eg. Adobe CC Design & Web desktop). Ferny Grove SHS 2020 Student BYOD Charter v190521 Page 7
8 BYOD Administration Fees for 2020 The BYOD program administration fee for 2020 is $75. The fee is non-refundable, and required to be paid annually. This cost is for BYOD licencing fees, some school-software licences, technical support and additional infrastructure required to support BYOD. Ferny Grove SHS will provide printing access, on-school campus internet connection and some software. Additional resources to enhance learning outside school are also provided, such as Microsoft Office 365 and Adobe Creative Cloud Design & Web desktop. BYOD - Device enrolment All students’ devices which are purchased for use in the school will be required to pass through the IT Department to ensure it meets the minimum specifications and is able to be set up for use within the school’s network. IT Staff will also record details of the device in a register to assist with reuniting lost devices with their owner. If the student starts using a new device, it needs to be brought into the IT department so it can be checked and enrolled on the network, and the ownership register updated. Students are required to follow school ICT policy while on school grounds. BYOD – IT Staff device access IT staff may require access to student devices at times, to perform device troubleshooting, install or audit school related software. Students or parents / caregivers are required to provide login access to staff with an admin level account if requested for this purpose. Device guidelines If you are unsure about the best way to do something, or the correct way to manage your device, ask a Teacher or the School’s IT Support Staff. • Your device is your responsibility - please treat it with great care. • Follow the Student Responsibility Agreement at all times and in all locations, inside or outside the School. • Remember that you are not to lend your device to anyone. • Back up your data. At least once a week, you should copy your important work (School work) to the network servers (H: Drive) or OneDrive. In addition, use your USB flash drive to back up work in progress. • At times it will be necessary for the School’s IT Department to send announcements to all BYOD users. • Keep up to date with all messages sent to your MIS email address. Ferny Grove SHS 2020 Student BYOD Charter v190521 Page 8
9 Device care Look after your device - The student is responsible for taking care of and securing the device and accessories in accordance with school policy and guidelines. It is expected that students will have their device with them at all times except under special circumstances. A number of secure lockers are available for hire for student use. Locks for the lockers are not provided by the school and will need to be provided by the student. Data security and backups The student is responsible for the backup of all data. While at school, students are able to save data to the school’s network which is safeguarded by a scheduled backup solution. Students may also save data to their department provided OneDrive which can be accessed from school and at home. They are also able to save data locally to the device for use away from the school network. Students should also be aware that no storage medium is 100% reliable. In the event of a failure, or if repairs need to be carried out - the contents of the device may be affected, so therefore - back up data to external media, OneDrive or the network regularly. Should a hardware or software fault develop, assignment work that has taken a considerable time to prepare may be lost. Passwords Passwords must not be obvious or easily guessed; they must be kept confidential at all times, and changed when prompted or when known by another user. • For your own security, do not share passwords. Personal accounts should not be shared. • Students should lock the screen of their device whenever they step away from the device for any period of time. • Students should not allow others to use their school-supplied username and password for any reason. • Students should log off at the end of each session to ensure no one else can use their account or device. Cyber Safety At any time, if a student believes they have received a computer virus or spam (unsolicited email), or they have received a message that is inappropriate or makes them feel uncomfortable, they must inform their teacher, parent and/or caregiver as soon as possible. Students must seek advice if another user seeks personal information, asks to be telephoned, offers gifts or asks to meet a student. Students must never initiate or knowingly forward emails, or other messages, containing: • A message sent to them in confidence • A computer virus or attachment that is capable of damaging the recipients’ computer or other devices. • Chain letters or hoax emails • Spam (such as unsolicited advertising) Ferny Grove SHS 2020 Student BYOD Charter v190521 Page 9
10 Students must never send or publish: • Unacceptable or unlawful material or remarks, including offensive, abusive or discriminatory comments • Threats, bullying or harassment of another person • Sexually explicit or sexually suggestive material or correspondence • False or defamatory information about a person or organisation Parents, caregivers and students are encouraged to visit The Office of the eSafety Commissioner website at https://esafety.gov.au. Blue Coat web filtering An internet filtering solution known as Blue Coat provides DOE with the ability to restrict access to inappropriate material on DOE’s ICT network. Content filtering is active 100% of the time on the school internet connection. To help keep students safe when using the DOE network, DOE imposes a ‘high’ level of internet access filtering. A ‘high’ level provides a greater level of protection and therefore a high level of restriction. Sites that are automatically blocked under a high level of internet access include: • Social networking sites such as Facebook • Open/Mixed Content such as YouTube • Language translation sites • Internet telephony sites such as Skype • Alternative sexuality/lifestyles • Intimate apparel/swimsuit This protection does not apply once the BYOD device is using an internet connection outside the school. Parents may wish to consider a commercially available internet filtering solution for use at home. Privacy and confidentiality It is important that students do not publish or disclose the email address of a staff member or student without that person’s explicit permission. The student should not reveal personal information including names, addresses, photographs, credit card details or telephone numbers of themselves or others. It should also be ensured that privacy and confidentiality is maintained by not disclosing or using any information in a way that is contrary to any individual’s interest. Intellectual property and copyright Students should never plagiarise information and shall observe appropriate copyright clearance, including acknowledging the original author or source of any information used. It is also important that the student obtain all appropriate permissions before electronically publishing other people’s works or drawings. The creator or author of any material published should always be acknowledged. Ferny Grove SHS 2020 Student BYOD Charter v190521 Page 10
11 Material being published on the internet or intranet must have the approval of the principal or their delegate and have appropriate copyright clearance. Misuse and breaches of acceptable usage Students should be aware that they are held responsible for their actions while using the internet and online communication services. Students should be aware that all use of internet and online communication services can be audited and traced to the account of the user. Students will be held responsible for any breaches caused by other person(s) knowingly using their account to access internet and online communication services. The misuse of internet and online communication services may result in disciplinary action which includes, but is not limited to, the withdrawal of access to services. Damage or loss of equipment The student is responsible for taking care of and securing the device. Responsibility for loss or damage of a device at home, in transit or at school belongs to the student. Arranging repair of faulty or damaged personally owned devices is the responsibility of students/parents. Independent advice should be sought regarding inclusion of the device in home and contents insurance policy or separate. It is advised that accidental damage and warranty policies are discussed with the retailer to minimise financial impact and disruption to learning if a device is not operational. Students’ reporting requirements Students are required to report any internet site accessed that is considered inappropriate. Any suspected security breach involving students, users from other schools, or from outside the Queensland DOE must also be reported to the school. Ferny Grove SHS 2020 Student BYOD Charter v190521 Page 11
12 Acceptable computer and internet use Upon enrolment in a Queensland Government school, parental or caregiver permission is sought to give the student(s) access to the internet, based upon the policy contained within http://ppr.det.qld.gov.au/corp/ict/management/Pages/current-procedures.aspx This policy also forms part of this BYOD Charter. The acceptable-use conditions apply to the use of the device and internet both on and off the school grounds. Communication through internet and online communication services must comply with the Student Responsibility Agreement contained within this document. There are a few conditions that students must adhere to. Students must not: • create, participate in or circulate content that attempts to undermine, hack into and/or bypass the hardware and/or software security mechanisms that are in place • disable settings for virus protection, spam and/or internet filtering that have been applied as part of the school standard • use unauthorised programs and intentionally download unauthorised software, graphics or music • intentionally damage or disable computers, computer systems or Queensland DOE networks • use the device for unauthorised commercial activities, political lobbying, online gambling or any unlawful purpose. Note: Students’ use of internet and online communication services may be audited at the request of appropriate authorities for investigative purposes surrounding inappropriate use. Ferny Grove SHS 2020 Student BYOD Charter v190521 Page 12
13 Student Responsibility Agreement Ferny Grove State High School maintains a strong focus on embedding digital learning into the curriculum. Having access to such technologies brings with it certain responsibilities – both ethical and legal. The smooth operation of the school computer network relies on the proper conduct of the users who must adhere to the following agreement. As a responsible user I agree that: • I will login into the school network, or any other digital device, using only my username and password. • Login passwords must be kept confidential at all times. • I will lock my device whenever I move away from it. • I will ensure that my device has licenced, working anti-virus software which is regularly updated. • My Education Queensland email account is the only permissible email account I can access within the school. • I will only use digital learning technologies (including the internet and email) for learning related activities. • Illegal software, games or inappropriate content will not be accessed, downloaded, stored, emailed or saved on my devices. • I adhere to the laws concerning copyright and other intellectual property rights and will acknowledge the owners of copyright works. • I will provide authorised school staff with access to the device and personal holdings associated with the use of the device if requested, this includes any device that was or has been attached or used with the computer from the time the assigned user received the device, ie: USB storage device etc. • I will not retrieve, view, post, store or distribute any material that is sexually explicit, obscene, violent or offensive via my school’s email account, network or other hardware. • I will not use digital technologies to harass or bully others. • I will not attempt to circumvent the network or internet security. • I will take care in not revealing personal contact details, including my own over the internet. • I will not knowingly introduce a virus onto the device or school network. • I will charge my device fully each evening in preparation for the next school day, therefore not bringing my charger to school. • I will regularly back-up my device and personal data on the network, a USB or OneDrive and understand that it is my responsibility to have a backup completed before visiting the IT team with any issues to do with my device or network account. • I will promptly report to staff any inappropriate material that is accidently accessed. • I will promptly report any damage to any hardware or software to the IT Department located in E Block. • I will keep the device with me at all times or stored in a safe place when not in use. • I will take all reasonable precautions to ensure that my device is not lost or damaged. • My parents/caregivers will be aware of and monitor my use of digital technology and the internet at home as they see appropriate. Ferny Grove SHS 2020 Student BYOD Charter v190521 Page 13
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