STRATEGIC PLAN NAMPA PUBLIC LIBRARY - NPL STRATEGIC PLAN 2018-2022
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STRATEGIC PLAN
2018-2022
NAMPA PUBLIC LIBRARY
NPL STRATEGIC PLAN 2018-2022
MISSION
STATEMENT
WE ARE A
CORNERSTONE OF THE
COMMUNITY, PROVIDING
DIVERSE GATHERING
SPACES,
OPPORTUNITIES TO
LEARN, ACCESS TO
VITAL RESOURCES, AND
PROGRAMS FOR THE
ENRICHMENT OF ALL.
NPL STRATEGIC PLAN 2018-2022
VISION STATEMENT
THE NAMPA PUBLIC
LIBRARY INSPIRES AND
ENGAGES OUR COMMUNITY.
NPL STRATEGIC PLAN 2018-2022
VALUES
KINDNESS & COMPASSION INCLUSION
We love our community and the role the We welcome all people; all backgrounds,
Library plays in serving it. We expect that all perspectives. We believe the Library
Library staff will treat patrons and each other is for everyone.
with kindness and compassion, while
fostering teamwork and collaboration.
ACCOUNTABILITY
We take responsibility for our resources,
RESPECT & INTEGRITY actions, services, materials, and facility.
We value upholding the highest standards We are responsible stewards of public funds.
of integrity and place a high premium on
honesty and responsibility.
INNOVATION
We encourage creativity and explore
FREEDOM OF INFORMATION innovative ideas and approaches to
We provide free and open access to
Library services.
information and all other resources.
NPL STRATEGIC PLAN 2018-2022
STRATEGIC OBJECTIVES & GOALS
USER
EXPERIENCE
ENHANCE AND SUSTAIN A
WELCOMING, EXCEPTIONAL
EXPERIENCE FOR ALL
VISITORS AND STAFF.
Explore extending open hours to
increase the Library’s accessibility.
Create a welcome desk located in the
lobby to greet and help patrons as
they enter the building.
Create an engaging culture that
promotes staff buy-in of the Library’s
vision for exceptional customer
service.
Continually evaluate use of spaces to
accommodate emerging community
needs.
NPL STRATEGIC PLAN 2018-2022
STRATEGIC OBJECTIVES & GOALS
COMMUNITY
ENGAGEMENT
CREATE WAYS TO ENGAGE NAMPA
RESIDENTS OUTSIDE OF THE
LIBRARY TO LEARN WHAT MORE
THE LIBRARY CAN DO TO
FACILITATE COMMUNITY
CONVERSATIONS AND AWARENESS
OF LIBRARY RESOURCES.
Develop and expand partnerships to
enhance community connections.
Evaluate outreach opportunities to
engage the public outside of the
Library and strengthen community
relationships.
Research and identify future needs
for Library expansion.
Increase outdoor signage for better
visibility.
NPL STRATEGIC PLAN 2018-2022
STRATEGIC OBJECTIVES & GOALS
RESOURCES
IDENTIFY AND CULTIVATE
VIBRANT DIGITAL AND
PHYSICAL COLLECTIONS
TO SATISFY OUR GROWING
COMMUNITY’S DIVERSE
INTERESTS AND NEEDS.
Develop a highly dynamic collection of
eResources to remain current with our
community’s interests and maintain
locally sourced digital collections to
preserve Nampa’s history
Develop a diverse collection of
physical materials to enhance the
community’s entertainment and
educational opportunities.
Increase awareness and availability of
existing services as well as effectively
market new Library services and
collections.
NPL STRATEGIC PLAN 2018-2022
STRATEGIC OBJECTIVES & GOALS
TECHNOLOGY
SEEK OUT AND PROVIDE CURRENT
AND FUTURE TECHNOLOGY TO
INSPIRE AND EDUCATE THE
COMMUNITY AND BUILD DIGITAL
LITERACY SKILLS.
Research funding sources to
investigate and increase the Library’s
technological footprint and provide
exposure to upcoming technology.
Increase technological programming
to cultivate curiosity and encourage
exploration.
Provide accessible technology for
patron use and implement a growing
collection of circulating technology.
Provide user centered training for the
public and prioritize technology
training for staff to ensure an
enriching customer experience.
NPL STRATEGIC PLAN 2018-2022
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