Statement of Activity 2014 - Quickborn Consulting LLC
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Statement of Activity 2014
Quickborn Consulting LLC
TABLE OF CONTENTS Table of contents ................................................................................................................... 2 Introduction .......................................................................................................................... 5 Word from the board............................................................................................................. 5 About the company ............................................................................................................... 6 Vision and strategy ...................................................................................................................... 6 Our commitments ........................................................................................................................ 7 Our values .................................................................................................................................... 8 Our Services ................................................................................................................................. 8 Our Expertise ............................................................................................................................... 9 Our methodology ....................................................................................................................... 10 Project and Client Management ................................................................................................ 11 Global presence ......................................................................................................................... 13 Management.............................................................................................................................. 14 History………………………………………………………………………………………………………………………………… 16 Events 2014 ......................................................................................................................... 18 Quickborn updated its corporate visual identity ....................................................................... 18 Quickborn announced new company vision and mission statement, values and slogan ......... 19 Quickborn sponsored Oracle Retail Industry Forum in London, 10-11 September .................. 21 Quickborn sponsored Telecom Nancy engineering school student project in France .............. 21 Quickborn organized a series of recruitment events in Eger, Hungary ..................................... 22 Quickborn attended the Oracle Retail Global Enablement Summit and V14 certified training 23 Quickborn sponsored Oracle Industry Connect Retail event, Boston, MA, March 24-26 ......... 24 Quickborn featured in Heves Megyei Hírlap daily newspaper – Programming competition and open careers day in Hungary ..................................................................................................... 25
Quickborn Inaugurated New Quickborn Consulting France office location .............................. 26 Quickborn sponsored the NRF 2014 and Oracle Retail Exchange in New York ......................... 26 Milestones 2014 .................................................................................................................. 28 Quickborn Consulting successfully implements Oracle Retail Applications at Galeries Lafayette grocery stores ............................................................................................................................ 28 Quickborn implements a fully automated retail stock depreciation planning solution for Galeries Lafayette in record time .............................................................................................. 30 Quickborn supports Galeries Lafayette in Stock Mutualisé Project .......................................... 31 Quickborn supports Metro AG in Worldwide Markdown Optimization Roll-Out project......... 31 Quickborn expands support services at Kirkland’s to include Oracle Retail Merchandise Financial Planning, Assortment Planning and Item Planning solutions ..................................... 32 Quickborn provides support services to Stockmann ................................................................. 33 Quickborn Consulting implements Oracle Retail Planning and Optimization solutions at Peek & Cloppenburg ........................................................................................................................... 33 Quickborn Consulting is enlarging its engagement with Eram .................................................. 34 Quickborn supports Academy Sports + Outdoors Oracle RIB Integration and provides managed services for Oracle Retail Integration Bus and Merchandising System modules ...... 35 Quickborn provides technical expertise and integration assistance to Auchan........................ 36 Customer references ........................................................................................................... 37 Galeries Lafayette ...................................................................................................................... 37 Arnotts ....................................................................................................................................... 41 Peek & Cloppenburg .................................................................................................................. 42 Kirkland’s.................................................................................................................................... 43 Eram Group ................................................................................................................................ 45 Metro Group .............................................................................................................................. 45 Auchan ....................................................................................................................................... 46 Academy Sports + Outdoors ...................................................................................................... 47 Stockmann ................................................................................................................................. 47
Woqod ....................................................................................................................................... 48 Benetton .................................................................................................................................... 48 Burlington Coat Factory ............................................................................................................. 49 Mexx… ........................................................................................................................................ 49 Dunnes Stores ............................................................................................................................ 51 Karstadt Kompakt ...................................................................................................................... 51 Marktkauf .................................................................................................................................. 52 Tesco Central Europe ................................................................................................................. 52 Hugo Boss................................................................................................................................... 52 Landmark ................................................................................................................................... 53 Konzum ...................................................................................................................................... 53 TJX – United Kingdom ................................................................................................................ 53 Eddie Bauer ................................................................................................................................ 54 Vodafone Romania .................................................................................................................... 54 C1000 - Netherlands .................................................................................................................. 54 Contact us ........................................................................................................................... 55
Introduction This statement of activity is a review of calendar year 2014 events, milestones and important announcements. This report is intended to share an understanding of our strategy and our achievements in 2014. Word from the board Dear Reader, 2014 has been a year of great challenges, outstanding achievements and significant growth for Quickborn world-wide. It has been our strongest year since the founding of the company both in terms of work delivered and financial performance. Our internal structural evolution initiated in 2013 has been put to test in 2014 by new projects and activities that were bigger and more complex than ever before, involving team members from multiple offices working together to deliver complex implementation and integration projects both in Europe and the USA in parallel. Our preparations have been rewarded by the success we have achieved both in terms of on- time delivery and the high degree of quality our customers have confirmed during and after our projects. During 2014, we have delivered over 14000 man days on projects, achieved double digit percent growth both in revenue and headcount, signed over 18 new projects with existing and new clients and added 5 new retailers to our group of customers. One of the biggest projects ever undertaken by Quickborn was in progress at Galeries Lafayette in Paris, France. During peak periods of the project we had over 40 FTEs working on multiple deliverables in parallel. End to end the project was over 2000 man days. Even though the project had increased by a factor of 1.5 in effort due to additional requirements raised by the customer during delivery, the overall project timeline has not changed and delivered solutions were ready on the original timeline, demonstrating not only our flexibility but ability to scale rapidly and dynamically as well. In the USA we were also delivering multiple projects in parallel both on planning and on merchandising solutions. We have executed 3 strategic recruitment campaigns world-wide and continued to deliver on 5 long term support projects. We have increased the range of our integration services by implementing the integration of Hybris eCommerce with Oracle Retail merchandising. We have also worked with one of our long-term customer to integrate their Manhattan warehouse management solution with Oracle Retail merchandising solution. As a strategic initiative, Quickborn has implemented an RFID capability on the Oracle Retail store solution called Store Inventory Management (SIM) together with Oracle and an RFID middle tier vendor called Cybra. This initiative not only marks our continued effort to invest in new solution capabilities but also our belief that RFID solutions will become mainstream in the coming year among all retail segments following a much hyped but long lasting period of finding proven best practices.
In 2015 we expect to see significant growth in our eCommerce services delivery and will continue expanding our capabilities to complimentary skills with retail needs and objectives we see our customers encountering. 2014 has been a very successful year, our goal for the coming year is to maintain this momentum and continue to deliver our customers the high quality solutions and services they have come to expect while continuing growth in terms of skills, capacity and geographical range. Best regards, Gabor Tozser CEO Quickborn Consulting LLC About the company Quickborn's mission is to drive successful business and IT transformation programs as a specialized partner for retailers worldwide. Quickborn Consulting provides business consulting, IT systems integration, solutions development and support services for the retail industry. We support retailers on their business and IT transformation programs to improve their performance and increase their competitiveness. Quickborn Consulting has developed a unique retail expertise by supporting global organizations in all retail business segments from grocery to high fashion, DIY, electronics, department stores, luxury goods retail, and fuel and convenience in a wide geographical area: Europe, USA, Africa, Middle-East... Quickborn Consulting has local presence in USA, France, Germany, Hungary, India, Ireland, and Tunisia and is present globally through its international network. Since 2003, our deep retail industry business process knowhow, best practices, adapted methodology, proven delivery methods and unparalleled technical expertise have enabled us to deliver our customers the most adapted solutions and support in the deployment of global retail projects. Our international reach and diverse resource centers across the Globe enable us to provide our customers with tailored services 24x7. We think about consulting services differently, committing to the best interests of our clients. Our ambition is to deliver the most adapted solutions to our customers by efficiently anticipating, meeting and exceeding their expectations. Quickborn – Light to success. Vision and strategy Quickborn Vision statement: In the next five years Quickborn will continue to invest in growth for the benefit of its customers, partners and employees. Our goal is to be one of the top 3 preferred partners for tier 2 retailers in Europe and US and to have local presence in all strategic markets. Quickborn will continue to specialize in Oracle retail skills and expertise, and invest in developing new retail capabilities.
Quickborn Consulting focuses first and foremost on quality and flexibility. Our lean management structure, efficient organization and short decision paths ensure that we can react to our customers’ needs quickly and deliver expected quality in our services. Our vision and strategy is to further sharpen these two key differentiating factors that make us unique in today’s retail ERP integrator market. Despite its lean structure, Quickborn has the capacity to address the entire life cycle of a retail ERP project from the conceptualization to post go live support. Our unique approach and methodology especially designed for small to mid-size retailers enables our projects to complete faster and with a higher probability of success than traditional project approaches. Our focus on pre-defined business process schemas adopted for specific channels of retailing combined with our pre-built proof of concept environments allow our customers to test drive their future system in record time. This is the expertise and skill set Quickborn is focused on further accentuating and sharpening on order to increase our competitive edge over traditional integrators. Our team and expertise are our greatest strength; our strict and continuous training program ensures new team members gain necessary knowledge to become effective in their roles quickly and also maintains our specialized expert skill sets for the entire team. Our training program is described below in more details and is a core asset of our organization and is a key differentiator between Quickborn Consulting and our market peers. Our Quickborn Academy fuels the Oracle Retail ecosystem with new expert talent. The Quickborn Service offering is structured in 3 main domains: Our commitments High-quality: Great care and attention is given to all deliverables that Quickborn professionals present to clients and customers, all having to pass a rigorous quality assurance process built into the delivery engine Quickborn uses day-to-day.
Flexibility: Utilizing international reach and diverse resource centers across the Globe, Quickborn is able to provide both high quality and expert in-depth knowledge at short notice and in a wide range of content. Expert service and support: Our professionals are well trained with in-depth knowledge of their respective areas of expertise and are deeply motivated to provide services to their utmost ability and knowledge. Our values Quickborn has a set of core values, principles that reflect the company identity, shape its culture and support its vision: − Commitment − Trust − Integrity − Quality − Diversity Our Services Demands to meet changing business needs are greater than ever; retailers are continually required to adapt, innovate and react. A challenging economic environment, intense competition and a multitude of channels to interact with customers are forcing retailers to think and execute new business strategies for growth and profitability. Putting in place the right business processes and deploying the right technology solutions can help retailers to improve their bottom-line through faster response to consumer demand changes, more efficient sales channels and merchandising, and optimized supply chain operations. Quickborn Consulting has an extensive knowledge of the leading retail market solutions and their impact on organizations and processes. We support retailers on their business and IT transformation programs to improve their performance and increase their competitiveness. We collaborate with our clients to develop technologies and processes and to support in the deployment of their projects. What we offer: BUSINESS CONSULTING - Quickborn helps retailers in transforming their business and lead change management programs addressing people, processes and technologies. SYSTEM INTEGRATION - Quickborn designs and delivers solutions helping retailers to ensure their strategic initiatives are aligned with their operational goals and productivity is optimized. APPLICATION DEVELOPMENT AND MAINTENANCE - Quickborn develops, supports and manages retailers’ software applications, so they can focus on their core-business.
Our Expertise Quickborn Consulting has developed a unique retail expertise by supporting global organizations in all retail business segments from grocery to high fashion, DIY, electronics, department stores, luxury goods retail, and fuel and convenience. Our experienced team has end-to-end retail project life cycle knowhow (process design, change management, performance optimization), wide range of retail domain expertise (merchandising, store operations, supply chain, planning, optimization, forecasting), strong product development expertise (Java, PL/SQL, Spaces, Fusion, OBIEE …) and quality assurance standards knowledge (CMM, Six Sigma …). We also support our retail customers by developing tools which can be used to evaluate customer data quality and monitor the customer value add post implementation such as our RIB and systems monitoring tool. Our teams also have experience with configuring and using a wide range of supporting solutions used in retail (RIB, AppWorx …). Our international reach and diverse resource centers across the Globe enable us to provide our customers with consulting services and documentation in multiple languages and outstanding system monitoring and support services 24x7. Our application management and support methodology has been tested over years; our approach allows us to take over responsibility of retail application maintenance operations rapidly, cost- efficiently and risk-free. As an Oracle Gold certified partner and Oracle Retail prime integrator, Quickborn has specialized Competence Centers for Oracle Retail Merchandising, Stores, Commerce, Planning and Optimization solutions. We have extensive technical and functional expertise in-house for the Oracle Retail family of solutions and can implement diverse Oracle applications within the same project enabling our retail customers to have a single point of contact with no need for multiple integrators. Areas of expertise:
Our methodology Covering the whole project life-cycle, our methodology is based on business and technical Best Practices of the Retail Industry: Quickborn utilizes its own implementation methodology that is based on Oracle PJM for OUM methodology and pre-defined business process rules per retailer segment (grocery, fashion, department store, etc.) for high quality and fast implementations. Our approach consists of identifying key business processes and requirements during CRP and proposes pre- defined process solutions for each process while minimizing the number of customizations and enhancements. As a result, implementation time is reduced, budgets are lighter and subsequent maintenance is also cheaper. While we influence customer decisions for business process choice based on our product implementation experience, the customer has the opportunity to request a different solution based on an informed decision of its own. Subsequently our implementation follows OUM conventions with heavy emphasis on change management and user acceptance of implemented processes and solutions. The ultimate success of the project depends on business support and acceptance of its delivered solution to operational needs. Other methodologies, such as Agile are utilized on customer request. Change Management Quickborn change management methodology, on a complete ERP OR retail suite implementation, starts with implementing planning solutions into the retail organization and managing the adoption of the planning solutions from Oracle Retail such as Merchandise Financial Planning, Category Management, Assortment Planning and Store Space Planning. These projects have a quick ROI and engage the strategic divisions of the retailer which then producing the results of the planning calculations, can justify and drive resulting changes through the retail organization both in terms of business processes and key performance indicators used to judge performance. During execution of the planning output, the change management team focuses on adoption of new processes and supporting execution and transaction systems, like retail merchandise management system, sales audit, invoice matching, allocations, point of sale and store systems.
Following the successful adoption of execution systems described above, focus is turned to BI and Optimization solutions which can further improve precision and efficiency. Such products are Replenishment Optimization, Price Optimization and Markdown Optimization. The above change management approach respects the product life cycle constraints of the retailer and introduces change in harmony with the natural cycle of the retail operations. In case above approach is not possible due to customer constraints, we can of course adopt above approach to conform to such constraints. Quickborn is committed to providing implementations with real business benefit, optimal speed to value, reduced risk and cost. Our services cover end-to-end retail solution implementation project from solution design to roll-out and post-implementation support. Project and Client Management Our project team organization is designed to fit most closely with project based engagements that have clearly defined objectives and timelines (unlike permanently ongoing activities like support projects) and are scheduled into distinct well isolatable stages which each conform to a typical cascade project flow. In this project based deployment, control of resources and activities is key to a successful completion. For this reason we have implemented a strict reporting structure which limits the risk of deviation from previously © 2014 Copyright 11 Web: www.qbcs.com QUICKBORN CONSULTING LLC E-mail: marketing@qbcs.com All rights reserved.
agreed plans and timelines and provides the necessary support for securing success of an on time, on budget and on specification delivery. Our ground team of consultants consists of technical and business expert resources that possess the necessary skills and experience to deliver our commitments on the project. This team is typically deployed onsite in the project due to the high level of interaction with the customer team. The project manager is tasked with day to day follow up of activities and the teams and is also on site with the customer to provide an on the ground view to the project director and to the customer’s management as well. In some cases there may not be a project director on a project depending on the size of the project and specific customer needs – in this case the project managers report directly to the operations director. Project directors have the responsibility to overview one or multiple projects and maintain contact with the project manager on each project. The project director reports to the operations director and escalates issues as needed. Project directors are typically only on site with the customer on a limited timeframe. The operations director is the top decision maker in a project engagement and reports and escalates top level issues directly to the CEO. On a typical project our engagement team (excluding remote resources and enhancement development teams) is matched in structure with a client side team who work together in the project delivery. Each management layer in the above described structure has a corresponding layer in the client side management team, where each level manages the teams belonging to them and reporting up in their own structure. Each level also has joint meeting on a regular basis the frequency and content of which is defined by the stage of the project and the level of decision making concerned. © 2014 Copyright 12 Web: www.qbcs.com QUICKBORN CONSULTING LLC E-mail: marketing@qbcs.com All rights reserved.
Global presence Quickborn has nine offices in seven countries worldwide: In the past nine years in its history Quickborn has been growing continuously, not only in the spectrum of services offered and geographical reach, but also in terms of team size. Our dynamically growing teams in Bloomington (Minneapolis), Budapest, Eger, Paris, Düsseldorf, Dublin, Bangalore, and Tunis deliver services efficiently and quickly to our customers and projects both on site and remotely. Our expert consulting services teams support the implementation and integration of Oracle Retail products and also build any enhancements required by our clients. Currently Quickborn is delivering consulting, integration, development, support and hosting services to retail clients all over the world, including names such as Galeries Lafayette, Arnotts, Peek & Cloppenburg, Eram, Kirkland’s, Academy Sports + Outdoors, Auchan, Tesco, Woqod, Burlington Coat Factory, Eddie Bauer, Media Saturn, Metro Group, TJX, Benetton and Stockmann. As a Select Oracle Retail Partner and as a Gold level member of the Oracle Partner Network, Quickborn continues to increase its specialized know-how, skill set and experience with Oracle technologies and the Oracle Retail product suite. © 2014 Copyright 13 Web: www.qbcs.com QUICKBORN CONSULTING LLC E-mail: marketing@qbcs.com All rights reserved.
Management
Mr. Gábor Tőzsér (founder, president and CEO)
After spending a year studying in the USA as the recipient of a SOROS Foundation
scholarship, Gábor Tőzsér has gone on to complete his university degree in
mathematics and computer science in St. Olaf College, Minnesota, USA.
Following his university studies Mr. Tőzsér worked at Retek Inc. in Minneapolis,
Minnesota where he had the opportunity to work with the best retail ERP
software vendor in the market. Retek's clients include such leading companies as
TESCO, Hugo Boss, Sainsbury's, Armani, GUCCI and Best Buy.
In 2003 Mr. Tőzsér moved to Retek's European division in Hamburg, Germany where he worked on retail
software integration projects for European clients as an expert retail IT system consultant. At the end of 2003
he founded Quickborn Consulting with an expertise in retail IT, where he continues to work as founder-
president leading Quickborn's service practices.
Mr. Karim Ben Naceur (VP, France and Southern Europe)
Karim Ben Naceur holds a master's degree in management and finance from the
University of Carthage and from Laval University in Canada, where he completed
his MBA degree in international management and information systems
management.
After spending year at Lambda, a Canadian consulting company as programmer
analyst and at the same time working as a lecturer for 3 years at Laval University,
Mr. Ben Naceur joined One Point as a project manager in Paris working for the
Caisse des dépôts as a Technical Project Manager. After Mr. Ben Naceur has moved to Paris where he worked
initially for One Point France as a Functional Consultant, Deployment Manager and then as a Project Manager
in various missions at Galeries Lafayette department stores during five years, he acquired in-depth expertise
in Oracle Retail applications. In 2011, Mr. Ben Naceur joined Quickborn Consulting as a senior Project Manager.
Since November 2012, he was promoted to Vice President of Quickborn Consulting, responsible for France,
Southern Europe, Africa and Middle East.
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All rights reserved.Ms. Edina Odor (CFO)
Edina Odor is a graduate from the University of Szeged, Hungary and a former
recipient of a SOROS Foundation scholarship to Portland State University, Oregon,
USA.
After many years of working for different agencies of the Hungarian Government
Edina established her own accounting and tax consulting firm in 2000 where she
provided financial and accounting support to companies of various size and
nationality.
Edina joined Quickborn Consulting in 2006 as an external consultant and became manager of the financial
process management team in August, 2012 and is the Chief Financial Officer for Quickborn Consulting LLC.
Mrs. Angela Godovos (Director of Marketing)
Angela Godovos is a graduate from the Executive MBA of ESCP Europe, Paris, and
BBA of Marketing of HaagaHelia Polytechnic, Finland.
Angela has worked in the retail technology sector for twelve years in different
marketing positions, in France, Scandinavia and Eastern European Countries.
Prior to joining Quickborn Consulting Angela managed the marketing and
communication department of Sophia Conseil, a consulting service provider in
scientific and technical engineering. Before that she worked with a Retail ERP
software vendor Cylande, and led the marketing activities of Aldata Solution Finland, an ERP software vendor
dedicated to retail, wholesale and logistics for four years. Angela was also the corporate representative of
Aldata Finland, the Baltic Countries and Russia in the Aldata International Marketing Steering Committee.
Prior to her focus on the retail IT sector, Angela worked in other sectors of activity such as pharmaceuticals,
safety, advertising and media. Angela joined Quickborn Consulting in 2009 as Global Marketing Director.
Mr. László Boksa (Global Resource Manager)
Laszlo Boksa is a graduate from the University of Miskolc, College of Dunaujvaros,
Hungary (B.Sc. in Computer Science) and Budapest Business School, Hungary
(B.Sc. in Economics).
Laszlo has worked 14 years in the insurance, banking and pensions sector in
different IT positions at AEGON Group. Laszlo was IT system analyst, project
manager in the first half of the 2000s. He became project portfolio manager of
local and regional (CEE) business, IT implementation, and integration projects
(Contact Center introduction, legacy system implementation – GraphTalk AIA – FutureFIRST, Sales application
and Sales force system implementations). He contributed to regional expansions including launching
Slovakian, Polish, Romanian and Czech operations. Laszlo was the Head of IT Department of the AEGON
Hungary Pension Fund Management Company between 2005 and 2010. He was the CIO of AEGON Hungary
for two years (2010-2012), leading 5 departments and nearly 100 employees. Laszlo established his own IT
consulting firm in 2012 providing IT consulting services to different businesses.
Laszlo joined Quickborn Consulting in March, 2013 as Local Resource Manager and acting Global Resource
Manager.
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All rights reserved.History Quickborn Consulting was founded by Mr. Gabor Tozser in 2003 in the state of Minnesota, USA using his know- how and partnerships in the retail IT industry that he has built up over the years working in Europe and the USA. Quickborn's wholly owned subsidiaries have been present in Europe in Budapest, Hungary since 2005, Paris France since 2009, Eger Hungary since 2009, Dublin Ireland since 2010, Düsseldorf, Germany since 2010, Bangalore, India since 2011, and Tunis, Tunisia since 2014 delivering services to Quickborn's customers worldwide. Initially Quickborn's primary product portfolio consisted of implementation services provided to retail clients on site. Following Oracle's purchase of Retek Inc. and renaming Retek's products to Oracle Retail, Quickborn Consulting joined the Oracle Partner Network program and continues to perform a large portion of its services worldwide as a partner of Oracle. After several successful implementations of Oracle Retail applications in Europe, Quickborn Consulting was awarded support contracts with key Oracle clients for maintaining all Oracle Retail infrastructures both onsite and via remote delivery teams. Acknowledged as an expert specialist in Oracle Retail ERP Suite integration and support services, Quickborn Consulting extended its scope to answer the Oracle Planning and Optimization Solutions market by building a specialized Competence Centre and delivery capability in 2010, providing business consulting, application consulting and configuration, integration and support services for Oracle RPAS-based Planning and Optimization Solutions. In 2014, Quickborn invested in building its Oracle Commerce (ATG, Endeca) competence and delivery capabilities and set up an office in Tunisia, located in the country’s capital city, Tunis, to serve the growing need in the European and world-wide markets. Today Quickborn provides full spectrum of consulting, integration, support, development and hosting services for merchandising, store, commerce, supply chain, forecasting, planning and optimization solutions from its nine offices using key process accelerators such as environment hosting, outsourcing, prototyping, business process schemas and an accelerated integration implementation methodology currently being reviewed by Oracle Retail for adoption as the standard implementation methodology for small to mid-size Oracle Retail client implementation and integration projects. Quickborn Consulting also develops enhancements and stand- alone solutions for the retail industry on request. Among our clients are Galeries Lafayette, Arnotts, Peek & Cloppenburg, Eram, Kirkland’s, Auchan, Academy Sports + Outdoors, Woqod, Burlington Coat Factory, Eddie Bauer, Media Saturn, Metro Group, TJX, Tesco, Benetton and Stockmann. © 2014 Copyright 16 Web: www.qbcs.com QUICKBORN CONSULTING LLC E-mail: marketing@qbcs.com All rights reserved.
Key Milestones: 2003. Quickborn Consulting was founded in the state of Minnesota, USA 2005. Quickborn Consulting joins the Oracle Partner Network 2005. Following successful implementation of Oracle's retail systems delivered jointly with Oracle, full support service was awarded to Quickborn at Arnotts in Dublin, Ireland. 2005. Quickborn establishes a wholly-owned subsidiary in Budapest, Hungary 2008. Following successful implementation of Oracle's retail systems delivered jointly with Oracle, full support service was awarded to Quickborn at Galeries Lafayette in Paris, France 2009. Quickborn establishes a wholly-owned subsidiary in Paris, France 2009. Quickborn opens second office in Hungary 2009. Quickborn develops enhancements for the ORPOS–DOMS integration solution 2010. Quickborn successfully implements Oracle Retail application suite at Galeries Lafayette in Berlin, Germany as prime integration partner 2010. Quickborn establishes a wholly-owned subsidiary in Dublin, Ireland 2010. Quickborn establishes a wholly-owned subsidiary in Düsseldorf, Germany 2010. Quickborn creates a specialized Competence Centre for Oracle Planning and Optimization Solutions 2010. Quickborn develops Application Monitoring Solution and RIB Monitoring Tool software products 2011. Quickborn Consulting successfully deploys POS for Fuel and Convenience ORPOS–DOMS integration solution at Qatar Fuel WOQOD 2011. Quickborn establishes a wholly-owned subsidiary in Bangalore, India 2011. Quickborn Consulting successfully implements Oracle Retail Planning and Optimization solutions at Peek and Cloppenburg fashion department stores 2011. Quickborn develops Flat file RIB Integration solution 2012. Following successful delivery of Oracle Retail Integration Bus related developments, Quickborn Consulting was awarded the Oracle Retail application maintenance and support service at Kirkland’s, United States. 2012. Following successful delivery of enhancements for the Oracle Retail Warehouse Management System, Quickborn Consulting was awarded the Oracle Retail application maintenance and support service at Eram, France. 2012. Quickborn Consulting implements Oracle Retail COE Markdown Optimization solution in a record time of 4 months at Mexx Europe. 2013. Quickborn implements a VIP client management web application at Galeries Lafayette 2013. Quickborn implements DEPREC stock depreciation planning solution at Galeries Lafayette 2013. Quickborn launches POS-in-the-box and MOM-in-the-box accelerated implementation methodologies 2014. Quickborn provides Oracle Retail solution support for Stockmann department stores in Finland 2014. Quickborn supports Metro AG in Germany in world-wide Markdown Optimization rollout 2014. Quickborn supports Academy Sports + Outdoors in Oracle Retail V13 RIB integration 2014. Quickborn provides technical and functional expertise to Auchan, France 2014. Quickborn implements Oracle Retail applications suite for Galeries Lafayette's grocery business 2014. Quickborn supports Kirkland’s in United States in Oracle Retail Planning implementation © 2014 Copyright 17 Web: www.qbcs.com QUICKBORN CONSULTING LLC E-mail: marketing@qbcs.com All rights reserved.
Events 2014 Quickborn updated its corporate visual identity Quickborn’s website visual design and homepage structure were revisited and modernized, and new communication materials and collateral were redesigned to highlight our new company vision, mission, values and slogan. © 2014 Copyright 18 Web: www.qbcs.com QUICKBORN CONSULTING LLC E-mail: marketing@qbcs.com All rights reserved.
Quickborn announced new company vision and mission statement, values and slogan Following a successful decade in business Quickborn has undertaken a fundamental review of our operations to secure continued success for many more decades to come. Highlighting an exciting period of growth and to better position the company going forward, Quickborn has developed a new vision and mission statement to reflect a new and evolved business structure, strategy and way of working with our stakeholders – customers, partners and employees. As part of this transformation program, Quickborn announced its redefined company values. These values are fundamental for our long-term success and represent the set of standards under which all of us at Quickborn work, and against which the performance of every team member is measured and rewarded. These critical cornerstones of our culture are essential; we know that only a business driven by strong values can be successful and deliver strong, sustainable performance. To mark the evolutionary step Quickborn is taking into the future, Quickborn also introduced a new company slogan to reflect our vision, mission and values: “Light to success.” © 2014 Copyright 19 Web: www.qbcs.com QUICKBORN CONSULTING LLC E-mail: marketing@qbcs.com All rights reserved.
Our Vision statement In the next five years Quickborn will continue to invest in growth for the benefit of its customers, partners and employees. Our goal is to be one of the top 3 preferred partners for tier 2 retailers in Europe and US and to have local presence in all strategic markets. Quickborn will continue to specialize in Oracle retail skills and expertise, and invest in developing new retail capabilities. Our Mission statement Quickborn's mission is to drive successful business and IT transformation programs as a specialized partner for retailers worldwide. Our Values Commitment Trust Integrity Quality Diversity Our Slogan Light to success. © 2014 Copyright 20 Web: www.qbcs.com QUICKBORN CONSULTING LLC E-mail: marketing@qbcs.com All rights reserved.
Quickborn sponsored Oracle Retail Industry Forum in
London, 10-11 September
Quickborn Consulting sponsored, for the third time, the Oracle Retail
Industry Forum held in the Renaissance St Pancras Hotel in London,
United Kingdom, between Wednesday 10th and Thursday 11th
September 2014.
This year’s ORIF Europe program concentrated on ’The New Retail
Democracy Prioritising the Provision of Commerce Anywhere’.
As the Silver Sponsor of the event Quickborn shared insights
and showcased its services and solutions specifically designed
to enhance retail operations in a customer centric world.
A video of Quickborn’s participation at the event was published
on Quickborn’s YouTube Channel:
http://bit.ly/1N0t3uV
Quickborn sponsored Telecom Nancy engineering school student project in France
Quickborn Consulting sponsored a student project of Telecom Nancy engineering school in France. A group of
last year students worked on a specific industrial topic in close collaboration with Quickborn for a period of 6
months.
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All rights reserved.In this project the students developed a Commercial Simulation Application and decision-making tool
dedicated to retailers. This tool, based on Oracle Retail Predictive Application Server platform, helps retailers
in the definition and planning of commercial business operations, such as promotions.
Quickborn organized a series of recruitment events in Eger,
Hungary
As Quickborn wants to further extend its team in Eger, Hungary, a series
of recruitment events will take place in the near future to find both junior
and experienced programmers. A programming competition was
organized on 12th of March as the first event in the series to find talents
in programming and to show the most important aspects of the work the
team there does.
A few days before the programming competition an article was published
in the local daily newspaper about the history and the goals of QB to make
the company more known in the local community.
Two weeks later an Open Day was held at the QB office in Eger to award
the winners of the competition and to show the participants the technical challenges programmers are faced
with on a daily basis.
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All rights reserved.Quickborn attended the Oracle Retail Global Enablement Summit and V14 certified training Quickborn Consulting participated in the Annual Oracle Retail Global Enablement Summit and certified training held at the Oracle Corporate Headquarters in Redwood Shores, California, 12 - 21 March 2014. As Oracle Platinum partner, Quickborn invests heavily in continuously keeping its Oracle Retail business solutions functional and technical knowhow up-to-date. The Summit provided Oracle partners with an opportunity to enhance their field capabilities and delivery, through a broad offering of Work Sessions, Workshops and Boot Camps focused on the retail business solutions and associated tools. This year the summit focused in the launch of V14 Commerce Anywhere and its innovative set of new capabilities to the market, as well as the best practices that expand across all pillars of the Oracle portfolio. The Summit also provided an opportunity to participate in individual Certification and Accreditation Testing for Retail Specialization. © 2014 Copyright 23 Web: www.qbcs.com QUICKBORN CONSULTING LLC E-mail: marketing@qbcs.com All rights reserved.
Quickborn sponsored Oracle Industry Connect Retail event, Boston, MA, March 24-26
Quickborn sponsored the Oracle Industry Connect, a new flagship
Oracle industry event for senior executives to share deep domain
expertise, insights, and industry-specific best practices for
Communications, Financial Services, Health Sciences, Retail, Utilities,
Engineering and Oil & Gas industries.
Oracle Industry Connect’s retail program is designed and developed to
enable retailers to share experiences across the community as we
move toward the industry goal of Commerce Anywhere. Oracle
Industry Connect’s retail program evolved from and adopts the best
practices of the Oracle Retail CrossTalk program. The focus is on the
retail community, offering customer-led presentations,
showcasing the Oracle Retail Excellence Awards and enabling
networking among retail peers.
Quickborn sponsored this invitation-only event for the top
business and IT executives from leading cross-channel, specialty,
grocery, hardline, department store, and discount
stores from around the world.
Oracle Industry Connect Retail offered more than 30 retailer-
led sessions showcasing the latest deployments of Oracle Retail
solutions, new innovations, trends, and discussions by retailers for
retailers. The featured speakers included: Academy Sports +
Outdoors, Beachbody, Best Buy, Charming Charlie, Country Road
Group, Deckers, Gander Mountain, Hot Topic, Kohl's
Corporation, Konzum, Luxottica, The Neiman Marcus Group,
Stage Stores, Stein Mart, Ulta, Walt Disney Parks & Resorts, and
Zenni Optical.
© 2014 Copyright 24 Web: www.qbcs.com
QUICKBORN CONSULTING LLC E-mail: marketing@qbcs.com
All rights reserved.Quickborn featured in Heves Megyei Hírlap daily newspaper – Programming competition and open careers day in Hungary Quickborn Consulting was featured in a local daily newspaper in Hungary called Heves Megyei Hírlap (Heves County Daily) introducing a programming competition and open careers day organized by Quickborn in March. The company CEO, Gabor Tozser, was interviewed in this occasion. The original article can be read in the enclosed clipping from Heves Megyei Hírlap newspaper and the English translated summary of the article can be read below. Quickborn Consulting is looking for co-workers –You can meet the company at a programming competition and an open day Quickborn Consulting, founded in the USA, is organising a programming competition and later an open day in Eger, Hungary. Regarding this occasion, we asked the founder, Gábor Tőzsér (who was born in Eger) about the history of the firm. “I had spent one year in the States with a scholarship, then I returned as an exchange student and also attended university there. Based on my knowledge about retail software I founded Quickborn Consulting in Minneapolis in 2003. Two years from that, Oracle acquired and integrated into its own system the vendors with a profile like ours. After founding the company, I moved to Germany and worked with retail customers there. Quickborn came to Hungary in 2005. First, we opened an office in Budapest and two years later, in Eger.” Gábor Tőzsér said that most of Quickborn’s long term customers (6-8) are in Europe but 3 clients are in the States. “Quickborn Consulting started from zero” – he added – “but now we are employing more than 100 people worldwide.” © 2014 Copyright 25 Web: www.qbcs.com QUICKBORN CONSULTING LLC E-mail: marketing@qbcs.com All rights reserved.
Regarding the programming competition and the open day, the reason is that the company wants to extend
its team in Eger, Hungary. Thanks to the continuous and steady growth, Quickborn is looking for both junior
and experienced programmers. The programming competition that will take place on the 12th of March is
part of this growth strategy. According to Gabor Tozser the tasks and challenges in the programming
competition resemble those that Quickborn programmers face in their everyday work. The announcement of
the competition’s results will take place at the Quickborn Open Day, 26th of March.
Quickborn Inaugurated New Quickborn Consulting France office location
Quickborn Consulting proudly inaugurated its new office location in Paris, France. Contact information for the
new Quickborn Consulting France office:
3, rue Chauveau La Garde 75008 Paris, France
Tel.: +33 1 80 40 04 89
Quickborn sponsored the NRF 2014 and Oracle Retail Exchange in New York
Quickborn sponsored the 103rd Annual National Retail Federation
Convention & EXPO in New York between the 12 and 15 January 2014.
The retail community gathers each year to network, exchange ideas and
announce ground-breaking new solutions at the NRF Retail’s BIG Show.
At the event 200+ industry experts will be providing critical insight on
trends and topics in 100+ sessions. 190,000 sq ft EXPO is packed with
520 solution providers showcasing innovative technologies and tools. In
2013, more than 27,500 retail industry professionals attended the
event, making it the biggest show ever.
© 2014 Copyright 26 Web: www.qbcs.com
QUICKBORN CONSULTING LLC E-mail: marketing@qbcs.com
All rights reserved.Quickborn was also the Premium VIP sponsor of the Oracle Retail Exchange event that took place at Hudson New York Hotel from 12-15 January 2014. Each January, Oracle invites a small group of retail executives to join the Oracle Retail Exchange in New York during the National Retail Federation BIG Show. Being part of the Oracle Retail Exchange provides access to a unique set of events specifically designed for an international retail audience, including visits to Oracle customer stores in the New York area, customer presentations from different retail sectors and networking events enabling to exchange ideas with industry peers. In this year’s Oracle Retail Exchange event, Quickborn Consulting sponsored a breakfast session “Oracle Retail 14: Commerce Anywhere” launch presentation and roundtable and a customer presentation from M.Video. Quickborn co-sponsoring Oracle at the Oracle Retail booth #2419. © 2014 Copyright 27 Web: www.qbcs.com QUICKBORN CONSULTING LLC E-mail: marketing@qbcs.com All rights reserved.
Milestones 2014
Quickborn Consulting successfully implements Oracle Retail Applications at Galeries
Lafayette grocery stores
French department store retail icon, Galeries Lafayette, has successfully gone live on
their Oracle Retail V13 system for grocery business. Quickborn led the build and
integration phase of this implementation project, called AROME, as a prime consulting
and integration service provider, and supported Galeries Lafayette in all the steps of the project from design
to solution deployment.
Objective of the project
Galeries Lafayette is currently running 4 Gourmet stores, 20 Gourmet shops and 35 Restauration stores with
more than 7000 products. These three groups of stores used to be managed through three different
merchandise systems. The primary objectives of the “AROME Project” were:
− Integrating the back office operations of Lafayette Gourmet and Restauration stores into the same
merchandise platform as the rest of the Group Galeries Lafayette by the end of the year 2014
− Renovating all the back office applications and hardware of the grocery stores
− Updating to the latest version of the Oracle Retail Suite for the grocery business
Scope of the project
The Oracle Retail Suite application modules deployed included Oracle Retail Merchandising System (RMS),
Oracle Retail Price Management (RPM), Oracle Retail Allocation (Alloc), Oracle Retail Store Inventory
Management (SIM) and Oracle Retail Integration Bus (RIB).
The implementation of the Oracle Merchandise Operations Management (MOM) V13 was executed through
two separate phases; of which Oracle led the Solution Design phase with the assistance of Quickborn
Consulting, and Quickborn led the Solution Realization phase from the build and test to the solution
integration and deployment in collaboration with the customer. Throughout the project Oracle maintained a
role ensuring that the solution was implemented as architected and designed. The objective of this approach
was to minimize risk and complexity of the project and to respect the short integration deadline set by the
client.
Challenges
The main challenge of the project was that due to new requirements vital to the business, the scope was
changed during the build phase. However, the deadline for the Go Live remained the same as the
deployment was tied to the physical opening of the Galeries Lafayette’s Paris Haussmann grocery store.
Synchronizing these two enabled to limit the change management impact to the end users. As the project
scope remarkably increased and new activities were integrated under the same planning, it meant working
against very tight deadlines implementing a lot of applications in a record time. And in parallel, ensuring
smooth integration of the coexisting Oracle Retail system versions used for Galeries Lafayette’s food (V13)
and non-food businesses (V11). Quickborn successfully overcame these challenges thanks to its high level of
© 2014 Copyright 28 Web: www.qbcs.com
QUICKBORN CONSULTING LLC E-mail: marketing@qbcs.com
All rights reserved.functional and technical expertise and an effective collaboration with the client's business side, already
experienced with Oracle Retail application implementations.
Results
From a strategic perspective this implementation gives Galeries Lafayette several benefits:
− Allows Galeries Lafayette to manage all its items and stores in its own IT systems, providing a
common merchandising system platform both for its food and non-food activities
− Provides expanded capability available to users focused on the food stores (break-to-sell, build-to-
sell, packs, catchweight, etc.)
− Enable key pillars for growth such as franchisee, multi-channel and internationalization
− Lowers TCO (total cost of ownership) for system support and maintenance
− Provides new functionality, updated processes, and optimal speed to value.
Quickborn continues to work with Galeries Lafayette providing support for the ensemble of Oracle Retail
Applications in production, and any other specific developments undertaken by the business.
About Galeries Lafayette
Established in 1894, the Galeries Lafayette group is a leader in high street retail in France in the areas of
fashion, luxury goods, beauty, watches and jewellery, leisure and interiors, and gourmet food. Galeries
Lafayette manages nearly 250 stores, including 65 Galeries Lafayette department stores and 4 BHV MARAIS
stores in France and abroad, and caters to more than 1 million visitors per day across all stores.
© 2014 Copyright 29 Web: www.qbcs.com
QUICKBORN CONSULTING LLC E-mail: marketing@qbcs.com
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