SNEC and SERI support Singapore's fight against COVID-19
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04 A N E Y E O N C O V I D - 1 9
SNEC and
SERI support
Singapore’s fight
against COVID-19
From heightened infection control measures to
channelling resources to the frontline, SNEC and SERI
are sparing no effort to keep patients, staff,
and our communities safe.
O n 23 January 2020,
Singapore saw its first case
of COVID-19 (Coronavirus
Operational changes have
also been implemented to
enhance our preparedness while
Disease 2019). The virus outbreak continuing to provide essential
is an unprecedented crisis services amid the evolving
that has banded together the COVID-19 situation.
healthcare fraternity, and changed
the way we live and work. Reallocation of resources
- Temporary closures of Myopia
In these challenging times, our Centre and SNEC clinics at
staff — from the housekeeping Bedok and National Heart Centre
and admin support teams to Singapore, and SNEC Community
allied health staff, and nurses Eye Clinics at HPB Building and
and clinicians on the frontline — Punggol Polyclinic
are doing their part to overcome - Urgent eye care services remain
the pandemic. The health and available at SNEC Acute Care Clinic
well-being of patients and staff - Deferment of all non-urgent
remain our utmost priority. To appointments, elective
ensure everyone’s safety, SNEC surgeries and procedures
and SERI are monitoring the - Lubricant eye drops are no longer
situation closely, and strictly prescribed by SNEC doctors
adhering to the latest guidelines - Free medication delivery
by the Ministry of Health (MOH) service for patients with
and other agencies. valid prescriptions
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05
ST E PPING U P M E A S U RE S
Action plan meetings
Custom-made protective
Safe distancing shield for slit lamps
Keeping patients safe Heightened surveillance
CA R I N G F O R TH E CO M M U N I TY
Some photos were taken before safe distancing measures were implemented.
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06 A N E Y E O N C O V I D - 1 9
BEYOND THE
CALL OF DUTY
Staff from various departments
went above and beyond
their duties to contribute
towards the ongoing battle
against COVID-19.
ADJ ASSOC PROF
MOHAMAD ROSMAN
Adj Assoc Prof Rosman is a Dorm
Medical Officer overseeing
the medical teams at migrant
JOINING THE FIGHT
worker dormitories assigned
to SingHealth. His role is to
From SNEC, Adj Assoc Prof medical staff deployment and facilitate the smooth operations
Mohamad Rosman, Dr Lim Hou operations at the Community of the medical teams at these
Boon, Dr Charles Ong, and Care Facility (CCF) in dormitories. He ensures that
Ms Loh Huey Peng are part of Singapore EXPO. Other protocols and strategies are
the SingHealth Medical Teams SNEC and SERI staff have also continually communicated to
that are providing assistance stepped forward to volunteer the doctors on-site so that swab
in managing the migrant their services, such as doing tests can be done efficiently
worker dormitories, as well as swab tests, on the ground. and patients receive follow-up
medical attention. He also works
closely with the dorm operators
From 12 May 2020, and FAST (Forward Assurance
SafeEntry is used to log and Support Teams) to discuss
the entry and exit of every the guidelines and instructions
patient, visitor, and staff. that may evolve daily.
All visitors are urged to
practise safe distancing
and good personal Seeing the determination and diligence of all the
hygiene. If you are unwell,
please reschedule your
SNEC and SingHealth staff who have taken on
appointment via SNEC’s call different roles at various places, such as swabbing
centre (6227 7266), website operations and dormitory outreach programmes
(www.snec.com.sg/patient- at worker dormitories, hotel isolation facilities,
care/e-services/make-
change-appointment), or command centre, Singapore EXPO, and at
the Health Buddy app. SNEC itself, I know that we will overcome
For more information, visit this virus together.
www.snec.com.sg/covid-19.
Adj Assoc Prof Mohamad Rosman,
Head and Senior Consultant,
Refractive Surgery Department, SNEC
Some photos were taken before safe distancing measures were implemented.
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07
ARUMUGAM KALYRANI CINDY TAN MOHAMED KAHIR BIN
Better known as Kala, Senior Besides her working hours, ABU BAKAR
Enrolled Nurse Arumugam Cindy has also had to alter her Kahir and his team of 25 cleaners,
Kalyrani lent a helping hand in a mode of operation. Instead whom he supervises, have been
different way. When a few of her of face-to-face sessions, tirelessly managing housekeeping
colleagues’ daily commute across she follows up on patient matters at SNEC ever since COVID-19
the Causeway was impacted by feedback and addresses their struck. The team is involved in shifting
Malaysia’s movement control concerns via phone calls. She tables, removing chairs, and setting
order, she readily offered to also extends help to patients up new triage areas. Kahir put his
house them and even footed who have difficulty coping experience of working through SARS
the grocery bills. She recently with the new adjustments to good use by helping to establish
volunteered to be deployed at due to COVID-19, such as new protocols during the pandemic
Singapore EXPO, which has been rescheduling of appointments this time. These include increasing
converted to a CCF for patients and temporary changes to cleaning frequency and adding
with mild symptoms. their doctor-in-charge. sanitiser touchpoints.
As colleagues, we should help While we empathise What we do may be
one another, especially in times with the patients, we invisible and mundane,
of crisis. I have spare rooms at have to look for solutions but we do it so that the
home, so why not offer them that are feasible and adhere Centre can be safe for
to those who urgently need to guidelines during patients and staff.
accommodation? I hope we this period. Mohamed Kahir Bin Abu Bakar,
Projects Executive, ISS Facility
continue to stay strong and look Cindy Tan, Senior Associate Executive, (Housekeeping), (Attached to Operations &
Quality Service – Office of Patient
forward to better days ahead. Experience, SNEC
Facility Department, SNEC)
Arumugam Kalyrani, Senior Enrolled Nurse,
Operating Theatre, SNEC
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08 A N E Y E O N C O V I D - 1 9
A HEARTFELT THANK YOU
The outpour of support from
the healthcare community
and members of the public
have greatly spurred on the
staff of SNEC and SERI. We
would like to express our
gratitude to our management,
SingHealth’s leaders and senior
management, Healthcare
Services Employees’ Union,
Bedok Methodist Church
(Children Ministry), as well as
volunteer organisations and
individual donors, including
#VICTORYoverCOVID2019
Project and Island of Hope,
for their generous gifts
and encouragement.
Some photos were taken before safe distancing measures were implemented.
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09
KEEPING SAFE Defer all
FROM COVID-19 non-essential
While COVID-19 is severe and overseas
spreads easily from person travel. If you
to person, you can safeguard had been
yourself against the virus by overseas,
taking these precautions: monitor your
health closely
for two weeks
upon return to
Cover your nose and mouth with Singapore. Seek
tissue paper when coughing or medical attention promptly
sneezing, and dispose it in the if you feel unwell, and inform
rubbish bin immediately. the doctor of your travel history.
Clean and If you have
Avoid touching your face, eyes, nose disinfect a fever or
or mouth with unwashed hands. frequently respiratory
touched symptoms,
surfaces see a doctor
Wash your hands regularly
and objects, immediately.
with soap and water for at
least 20 seconds. If soap and such as You are
water are not available, use an toys, mobile advised to
alcohol-based hand sanitiser. phones, and call the clinic
doorknobs. ahead of the
visit. Wear a
Disinfect your glasses with mask when o
alcohol* twice daily. You can going out. 37.5
also wear
20
SECONDS
lightly tinted
sunglasses for
extra protection. Play your part in containing
the spread of the virus by
*Alcohol may cause being socially responsible
Avoid wearing contact lenses. surface coating of and practising good personal
Although contact lenses can glasses to wear off hygiene. It is imperative to
be washed daily, small particles remain calm and vigilant, look
or viruses can stick to them. out for health advisories and
Inadvertent trauma and friction news from reliable sources, and
when inserting or removing comply with control measures.
the contact lenses may cause
abrasions on the surface of Get the latest updates and
the cornea and allow germs to important information on
enter, leading to infection or Observe safe distancing. COVID-19 by signing up for the
inflammation Minimise close contact with Gov.sg WhatsApp channel
of the people who are unwell; refrain (www.go.gov.sg/whatsapp),
cornea. from visiting places or attending or at the Ministry of Health
events with large crowds. website (www.moh.gov.sg).
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