Small Business Impacts - Experian
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Small Business Impacts Executive Summary US Economic and Regulatory Highlights • Fuel prices are up 49% since January and continue to rise as motorists get back on the road and trucking • The administration and party leaders are presenting a companies ramping up engagement as supply chain trimmed down climate and social spending package that challenges rack the U.S. entering the holiday season. is expected to be
Macroeconomic Overview Core inflation held September unemployment Business confidence in Consumer sentiment constant 4% in September down to 4.8% September down 1% down 2% in October U.S. Bureau of Labor Statistics U.S. Bureau of Labor Statistics NFIB University of Michigan New starts bring new entities that have little commercial history Business Applications — U.S. Total The Pandemic sparked an unprecedented number of new business applications Up 49% since September 2018 Source: https://www.census.gov/econ/bfs/index.html • Lenders look for ways to grow portfolios, these emerging businesses will be in their sights. • Fraudsters will target lenders as they attempt to verify emerging businesses with less history. Credit Card Fraud % Increase Year-Over-Year in Identity Theft Reports 10/29/21 | Commercial Pulse | Page 3
Small Business Impacts Fraud spiking Consumers and business owners targeted by fraudsters Number of FTC Fraud, Identity Theft and Other Reports by Year Up 52% since September 2018 Source: https://www.ftc.gov/system/files/documents/reports/consumer-sentinel-network-data-book-2020/csn_annual_data_book_2020.pdf FTC Complaints Source: https://www.ftc.gov/system/files/documents/reports/consumer-sentinel-network-data-book-2020/csn_annual_data_book_2020.pdf Fraud is on the rise, post pandemic, as the economy grows. In Q2 2021 we saw fraud up 14% YOY *Other rankings exclude subcategories that are classified as fraud Page 4 | Commercial Pulse | 10/29/21
Small Business Impacts Number of Reports by Type Up 45% since September 2018 Up 212% Source: https://www.ftc.gov/system/files/documents/reports/consumer-sentinel-network-data-book-2020/csn_annual_data_book_2020.pdf Fraud spiking What segments of small business are experiencing high impact Telecoms and retail card show the highest incidence of fraud 10/29/21 | Commercial Pulse | Page 5
Small Business Impacts Fraud spiking How are fraud scores differentiating risk Example: First-Party Fraud Rates Commercial Credit Risk Score Low Risk High Risk (Bottom 20% of Scores) Commercial Low Risk 0.4% 1.0% First-Party Fraud Score 5.0% “Low“ Credit Risk, High Risk (Bottom 5% of Scores) 5.1% but High Fraud Risk High-risk segment undetected by credit-only underwriting For illustration purposes only. Example gathered from a random data sample of new commercial accounts across multiple lenders. Results may vary from client to client. • Entity & identity resolution mixed with blended risk assessment • Focus on CX and a reduction of false positive rate • More commercial lenders investing in increased automation Page 6 | Commercial Pulse | 10/29/21
Small Business Impacts Addressing fraud spike Layered fraud detection deters 1st, 3rd, and Synthetic Fraud Meet regulatory obligations and Prioritize highest risk accounts by using Verify business and owner comply with OFAC, KYC, FinCen decision strategies that support your unique data through one inquiry and Red Flags requirements processes and underwriting criteria An integrated decisioning system Automating business value by converting data into actionable insights Commercial lenders can make quick industry focused decisions with enhanced automation and heightened CX 10/29/21 | Commercial Pulse | Page 7
Small Business Impacts What I found interesting About the author What I am watching for will be short term supply chain improvements. Consumers will be challenged to continue spend velocity as inflationary Brodie Oldham pressure and commodity price volatility will put a crimp in the consumers ability and willingness to spend. Gas (Up 49%), winter heating bills (Up 54%), Sr. Director of Commercial Data Science food price increases, supply shortages in general will increase pressure Experian Business Information Services on consumer discretionary spend as these costs are passed along to the end consumer. Small businesses be challenged during the holidays with consumers lighter wallet, as well as competing with larger competitors, as As Sr. Director of Analytics Consultancy, Brodie Oldham leads a team their costs rise disproportionately to the markets they operate. Delinquency of statistical consultants with diverse skills to provide clients with rates for small businesses are expected to rise. Creditors should monitor businesses and suppliers, through commercial monitoring, industry profiling, leading edge analytic-driven information solutions, services, and and trended performance, as new events and COVID policy decisions impact actionable insights. He is an industry expert, who speaks on behalf of U.S. business productivity. Experian at industry conferences. First Party Fraud will rise with small business delinquency rates, as struggling businesses become more prone to poor behavior under stress. Fraudsters Contributor will also masquerade as businesses, so placing strong identity and verification solutions in-front of these bad actors will be a powerful deterrent to targeting. Javier Rodriguez-Paiva Strategic Analytic Consultant Commercial Data Science Experian Business Information Services Click down below to check out our Commercial Insights Hub, a one-stop location for Javier leads fraud analytics consulting in the Commercial Decision Sciences team at Experian. In his role, he assists clients with up-to-date credit insights on U.S. small businesses comprehensive fraud management strategies, with an eye on both loss mitigation and business growth. Javier has 10+ years Get your credit insights now of experience in the analytics consulting role and in the financial industry, with a wide breadth of hands-on experience in risk, financial, sales and marketing data-driven strategy development. Supply chain challenges, both global and domestic, will impact small businesses ability to deliver this holiday season. These pricing pressures will begin to be passed on to consumers as the margins are already paper thin for Click down below to get access to your small business many small businesses. We saw the US inflation rate again hit a 13 year high of 5.4% in September as core inflation, excluding food and energy, remained credit report at Experian Smart Business Reports at 4%. New business starts in the U.S. are elevated, but slowing as we enter the fall. Low barrier stimulus programs, that supported small business development are not as visible, and supply chain concerns are delaying some Get your report now from jumping into a new venture. Commodity prices are still volatile across markets. Oil is trading around $80 a barrel as US producers slow investment and global oil cartels are keeping production low to keep the prices elevated. Commercial identity and first party fraud are on the minds of our clients as fraudsters refocus efforts away from government stimulus programs and back to creditors. We have seen increases in incidence across our customer base as well as industry trends highlighting the seriousness and relevancy of preventative tactics. Global tasks forces are being established to combat cyber and ransom-ware attacks, due to the acceleration in volume and boldness of the bad actors. Don’t forget to subscribe to our Experian YouTube Channel Subscribe Page 8 | Commercial Pulse | 10/29/21
About Experian’s Business Information Services Experian’s Business Information Services is a leader in providing data and predictive insights to organizations, helping them mitigate risk and improve profitability. The company’s business database provides comprehensive, third-party-verified information on 99.9 percent of all U.S. companies. Experian provides market-leading tools that assist clients of all sizes in making real-time decisions, processing new applications, managing customer relationships and collecting on delinquent accounts. For more information about Experian’s advanced business-to-business products and services, visit www.experian.com/b2b. Experian © 2021 Experian Information Solutions, Inc. • All rights reserved Experian and the Experian marks used herein are trademarks or registered trademarks of Experian 475 Anton Blvd. Information Solutions, Inc. Other product and company names mentioned herein are the property of Costa Mesa, CA 92626 their respective owners. T: 1 800 520 1221 10/21 www.experian.com/b2b
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