Small Business Impacts - Experian

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Small Business Impacts - Experian
Small Business Impacts
Small Business Impacts - Experian
Small Business Impacts

Executive Summary
US Economic and Regulatory Highlights                            • Fuel prices are up 49% since January and continue to
                                                                   rise as motorists get back on the road and trucking
• The administration and party leaders are presenting a            companies ramping up engagement as supply chain
  trimmed down climate and social spending package that            challenges rack the U.S. entering the holiday season.
  is expected to be
Small Business Impacts - Experian
Macroeconomic
     Overview

   Core inflation held               September unemployment                    Business confidence in             Consumer sentiment
constant 4% in September                   down to 4.8%                         September down 1%                 down 2% in October
 U.S. Bureau of Labor Statistics        U.S. Bureau of Labor Statistics                 NFIB                         University of Michigan

                                    New starts bring new entities that have little commercial history

                                                       Business Applications — U.S. Total

                          The Pandemic sparked an unprecedented
                            number of new business applications

                                                                                                                            Up 49% since
                                                                                                                           September 2018

       Source: https://www.census.gov/econ/bfs/index.html

       • Lenders look for ways to grow portfolios, these emerging businesses will be in their sights.
       • Fraudsters will target lenders as they attempt to verify emerging businesses with less history.

                                                                  Credit Card Fraud

                                                                                         % Increase Year-Over-Year in
                                                                                             Identity Theft Reports

                                                                                                        10/29/21 | Commercial Pulse | Page 3
Small Business Impacts

Fraud spiking
Consumers and business owners targeted by fraudsters

Number of FTC Fraud, Identity Theft and Other Reports by Year

                                                                                                Up 52% since
                                                                                               September 2018

Source: https://www.ftc.gov/system/files/documents/reports/consumer-sentinel-network-data-book-2020/csn_annual_data_book_2020.pdf

FTC Complaints

Source: https://www.ftc.gov/system/files/documents/reports/consumer-sentinel-network-data-book-2020/csn_annual_data_book_2020.pdf

              Fraud is on the rise, post pandemic, as the economy grows. In Q2 2021 we saw fraud up 14% YOY

*Other rankings exclude subcategories that are classified as fraud

Page 4 | Commercial Pulse | 10/29/21
Small Business Impacts

Number of Reports by Type

                                                                                                     Up 45% since
                                                                                                    September 2018

                                                                                                           Up 212%

Source: https://www.ftc.gov/system/files/documents/reports/consumer-sentinel-network-data-book-2020/csn_annual_data_book_2020.pdf

Fraud spiking
What segments of small business are experiencing high impact

                              Telecoms and retail card show the highest incidence of fraud

                                                                                                    10/29/21 | Commercial Pulse | Page 5
Small Business Impacts

Fraud spiking
How are fraud scores differentiating risk

 Example: First-Party Fraud Rates                                         Commercial Credit Risk Score

                                                                                    Low Risk             High Risk (Bottom 20% of Scores)

             Commercial                           Low Risk                            0.4%                            1.0%
       First-Party Fraud Score

                                                                             5.0% “Low“ Credit Risk,
                                       High Risk (Bottom 5% of Scores)                                                5.1%
                                                                               but High Fraud Risk

                                           High-risk segment undetected by credit-only underwriting

                                                    For illustration purposes only.
  Example gathered from a random data sample of new commercial accounts across multiple lenders. Results may vary from client to client.

• Entity & identity resolution mixed with blended risk assessment
• Focus on CX and a reduction of false positive rate
• More commercial lenders investing in increased automation

Page 6 | Commercial Pulse | 10/29/21
Small Business Impacts

Addressing fraud spike
Layered fraud detection deters 1st, 3rd, and Synthetic Fraud

                                            Meet regulatory obligations and      Prioritize highest risk accounts by using
        Verify business and owner
                                            comply with OFAC, KYC, FinCen        decision strategies that support your unique
        data through one inquiry
                                            and Red Flags requirements           processes and underwriting criteria

An integrated decisioning system
Automating business value by converting data into actionable insights

      Commercial lenders can make quick industry focused decisions with enhanced automation and heightened CX

                                                                                           10/29/21 | Commercial Pulse | Page 7
Small Business Impacts

What I found interesting
                     About the author                                             What I am watching for will be short term supply chain improvements.
                                                                                  Consumers will be challenged to continue spend velocity as inflationary
                     Brodie Oldham                                                pressure and commodity price volatility will put a crimp in the consumers
                                                                                  ability and willingness to spend. Gas (Up 49%), winter heating bills (Up 54%),
                     Sr. Director of Commercial Data Science                      food price increases, supply shortages in general will increase pressure
                     Experian Business Information Services                       on consumer discretionary spend as these costs are passed along to the
                                                                                  end consumer. Small businesses be challenged during the holidays with
                                                                                  consumers lighter wallet, as well as competing with larger competitors, as
As Sr. Director of Analytics Consultancy, Brodie Oldham leads a team              their costs rise disproportionately to the markets they operate. Delinquency
of statistical consultants with diverse skills to provide clients with            rates for small businesses are expected to rise. Creditors should monitor
                                                                                  businesses and suppliers, through commercial monitoring, industry profiling,
leading edge analytic-driven information solutions, services, and                 and trended performance, as new events and COVID policy decisions impact
actionable insights. He is an industry expert, who speaks on behalf of            U.S. business productivity.
Experian at industry conferences.
                                                                                  First Party Fraud will rise with small business delinquency rates, as struggling
                                                                                  businesses become more prone to poor behavior under stress. Fraudsters
                     Contributor                                                  will also masquerade as businesses, so placing strong identity and verification
                                                                                  solutions in-front of these bad actors will be a powerful deterrent to targeting.
                     Javier Rodriguez-Paiva
                     Strategic Analytic Consultant Commercial Data Science
                     Experian Business Information Services
                                                                                                 Click down below to check out our
                                                                                          Commercial Insights Hub, a one-stop location for
Javier leads fraud analytics consulting in the Commercial Decision
Sciences team at Experian. In his role, he assists clients with                          up-to-date credit insights on U.S. small businesses
comprehensive fraud management strategies, with an eye on
both loss mitigation and business growth. Javier has 10+ years
                                                                                                       Get your credit insights now
of experience in the analytics consulting role and in the financial
industry, with a wide breadth of hands-on experience in risk,
financial, sales and marketing data-driven strategy development.

Supply chain challenges, both global and domestic, will impact small
businesses ability to deliver this holiday season. These pricing pressures will
begin to be passed on to consumers as the margins are already paper thin for           Click down below to get access to your small business
many small businesses. We saw the US inflation rate again hit a 13 year high
of 5.4% in September as core inflation, excluding food and energy, remained              credit report at Experian Smart Business Reports
at 4%. New business starts in the U.S. are elevated, but slowing as we enter
the fall. Low barrier stimulus programs, that supported small business
development are not as visible, and supply chain concerns are delaying some                                  Get your report now
from jumping into a new venture. Commodity prices are still volatile across
markets. Oil is trading around $80 a barrel as US producers slow investment
and global oil cartels are keeping production low to keep the prices elevated.

Commercial identity and first party fraud are on the minds of our clients as
fraudsters refocus efforts away from government stimulus programs and
back to creditors. We have seen increases in incidence across our customer
base as well as industry trends highlighting the seriousness and relevancy of
preventative tactics. Global tasks forces are being established to combat cyber
and ransom-ware attacks, due to the acceleration in volume and boldness of
the bad actors.                                                                      Don’t forget to subscribe to our Experian YouTube Channel

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Page 8 | Commercial Pulse | 10/29/21
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