SHR Opportunity Day FY2020 - March 16th, 2021

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SHR Opportunity Day FY2020 - March 16th, 2021
SHR Opportunity Day FY2020
March 16th, 2021
SHR Opportunity Day FY2020 - March 16th, 2021
S Hotels & Resorts
The premier hotel investment and resort management company, creating
unique travel experiences for our guests and value for our stakeholders

Agenda
▪ SHR Company Overview
▪ Business Direction
▪ Strategic Recovery Path for COVID-19
▪ FY2020 Operating & Financial Performance
SHR Opportunity Day FY2020 - March 16th, 2021
SHR
Company
Overview
SHR Opportunity Day FY2020 - March 16th, 2021
SH R’ S GLOB A L H OSP IT ALITY P ORT F OLIO

                                                            SAii Laguna Phuket
                                                                                      255     nābor Koh Samui Bophut
                                                                                                                       52
                                                                                                                                                     SAii Phi Phi Island Village   201
                                                                                                                                                                                                    Portfolio outreach/
                                                                                                                                                                                                    Number of countries        5
                               2,964

                                                      UK
                                                   3,115
                                                                                                                                                                                                    Hotel Brands
                                                                                                                                                                                                                               8
                                                  29 Hotels
                               151                                                                                                                   Santiburi Koh Samui           96               Total Number of
                                                                                                                                                                                                    Resorts/Hotels          39
  SAii Lagoon Maldives,
                               198
                                                                                                  TH
                                                                                                                                                                                                    Total Number
                                                                                                                                                                                                    of Keys           4,647
  Curio Collection by Hilton
                                                                                                  604                   Outrigger Fiji
                                                                                                                                              253    Castaway Island, Fiji         65
                                                                                                                        Beach Resort
                                                                                               4 Hotels
                                                                                                                                                                                            Contribution by Positioning
                                                                                      Maldives                                                      Fiji
                               178                                                                                                                                                                    Upscale 4%
  Hard Rock Hotel Maldives
                                                                                            429                                                     318                                                            Luxury 2%
                                                                        Mauritius       3 Hotels                                                  2 Hotels
                                                                            181                                                                                                                                           Upper
                                                                                                                                                                                          Upper
                                                                          1 Hotel                                                                                                                                         upscale
                                                                                                                                                                                         midscale
  Outrigger Mauritius          181                                                                                                                                                                                         27%
  Beach Resort                                                                                                                                                                             67%

                                                                                                                                                     Outrigger Konotta
                                                                                                                                                     Maldives Resort               53
                                                   Outrigger Hotels               Self-Managed Hotels(1)               UK Hotels
                                                                  Total # of keys                 Total # of Hotels

 Note:    Core portfolio excludes Holiday Inn and Mercure hotels in the UK which are held through a 50% stake in our equal joint venture with FICO UK.
          (1) Includes Self-Managed Hotels under franchise agreement(s).

                                                                                                                                                                                                                                    4
SHR Opportunity Day FY2020 - March 16th, 2021
PROVEN TRACK RECORD                                                     Apr 2014: Acquired Santiburi Koh Samui (via Singha Estate)
TO GROW FOOTPRINT   2014                                                Nov 2014: Acquired Phi Phi Island Village Beach Resort

                                               +376
                                     +878
                                              4,647                             Oct 2015: Entered into JV partnership with FICO UK to acquire 26 hotels in the UK
         +2,889
                   +274    +3       4,271                          2015
                   3,390   3,393
           3,116

                                                                                          Sep 2016: Acquired 3 more hotels under 2 Holiday Inn hotels and 1 Mercure with FICO UK
                                                                             2016
   227

  2014     2015    2016    2017     2018
                                     2018    2019 - 2020
                                               2019
                                                                                                Jan 2017: Commencement of land reclamation, shoreline protection, landscaping and
                                                                                    2017        construction of Project Crossroads Phase One (via Singha Estate)
                                                                 Mauritius
                                                                   4%
                                                       Fiji 7%
                    Contribution by                                                                    Mar 2018: Acquired Project Crossroads Phase One from Singha Estate
                                            Maldives
                    Number of keys
                                              9%                                           2018        Jun 2018: Acquired 6 Outrigger hotels

                                                                                 United                       Sep 2019: Commencement of operations for two hotels in Maldives
      39                                    Thailand
                                                                                Kingdom           2019
                                              13%
                                                                                  67%                         Nov 2019: SHR trading on SET
     Hotels

                                                                                                                    Feb 2020: Disposed 50% share investing in Island 3 Crossroads project
                                                                                                         2020       Oct 2020: Establishment of “S Hotels and Resorts Management
                                                                                                                    Company Limited” to support the HMA business.
                                     50%                                     38%               9%
                                  Asia-Pacific                               Europe          America
                                                                                                                            Feb 2021: Purchased the remaining 50% stake of 26 hotels in
Major customers
                                                                                                                2021        the UK from FICO UK
Diversified portfolio can capture demand all over the world
                                                                                                                                                                                            5
SHR Opportunity Day FY2020 - March 16th, 2021
TERMINATE HOTEL MANAGEMENT AGREEMENT WITH OUTRIGGER
& ENTER INTO SELF-MANAGED PLATFORM

                   Laguna Phuket                                      Koh Samui
                                                                                                                        Konotta Maldives
                    Beach Resort                                     Beach Resort

     Cluster             •   To cluster operation of Outrigger with self-manage properties would suggest the economy of scales
                         •   To adjust the strategies and policies to enhance potential and adaptability
  Centralisation         •   To create cross exposure opportunities and promotions amongst Thailand properties

                         •   To reduce license and management fee
  Profitability          •   To cluster Group Purchases and Manning (GM, Finance office, and Sales Team)
                         •   To ecolab hygiene implementation will provide cost saving
  Optimization           •   To increase stay experience for guest by combining SAii Laguna Phuket & SAii Phi Phi Village and
                             Santiburi Koh Samui & nabor Koh Samui

                         •   To Launch example of new SHR brand under HMA model
     Other
                         •   To lease-out the properties or implement Vacation Club
  Opportunities
                                                                                                                                           6
SHR Opportunity Day FY2020 - March 16th, 2021
OUR HOTEL MANAGEMENT PLATFORM

                                  Third Party Hotel                  Self-Managed
        Self-Managed
                                Management Agreement           with Franchise Agreement
        5 property | 657 keys     32 properties | 3,614 keys      2 properties | 376 keys

                                                                                            7
SHR Opportunity Day FY2020 - March 16th, 2021
Business
Direction
SHR Opportunity Day FY2020 - March 16th, 2021
E x ec u ti ve Sum m a r y
Medium to long term strategy has been adjusted to increase efficiency on portfolio management

         ▪ Acquisition of 50%
                                             01                         Realignment of portfolio
             share in 26 hotels in UK from
             our partner                                                management as 12 top hotels could
         ▪   Reaching 100% own 36 hotels
             and 50% own 3 hotels
                                                         04             contribute up to 80% of EBITDA

                                    02                   Commercial
                                                         ▪ Global hotel alliance for global reach and loyalty
                                                           program for all properties
                                                         ▪ Virtual Hotel & Clubhouse (App based platform
                                                           selling all resort services for domestic market)

         Divestment of tail assets in UK has been
         in progress as planned
                                                    03   Product Development
                                                         ▪ Wellness project with Third Party Consultant

                                                                                                                9
SHR Opportunity Day FY2020 - March 16th, 2021
ACQUISITION OF ADDITIONAL 50% STAKES IN                                                              52%                               European Travel
   26 UK HOTELS                                                                      in the number of Europeans planning
                                                                                      to travel during the next six months.
                                                                                                                                          Commission (ETC)
   - Increased its potential and management flexibility                                                                                   surveys the sentiment
   - The portfolio strength is a strong repeat business                                                                                   for Domestic and Intra-
                                                                                                                                             European Travel
       spanning across numerous economic and leisure                                       0%                         100%

       destinations in the UK                                                                       N/A 7%
                                                                                    Business                                              Longhual                  Domestic
   - Provided immediate EBITDA, driven by strong                                     travel                                                 24%
                                                                                       9%                                                                             36%

       demand from domestic and interregional markets
   - Created a recurring income spread throughout the                                                                  Leisure and
                                                                                   Visitation                           Transient Interregional
       year and less dependent on seasonal revenues                                   21%                                  63%        40%

                                                    Total Revenue                                 Hotel EBITDA                              Net income exc. SH loan int’
  Others               United Kingdom   30.0                                        10.0                                           6.0
   15%                       25%
                                        25.0                                         8.0
                                                                                                                                   4.0
                                                                                     6.0
           Target Revenue               20.0                                                                                       2.0
                                                                                     4.0
            Contribution
                                        15.0                                                                                         -
           by Geographies    Thailand                                                2.0
                                                                                                                                              Q1      Q2       Q3     Q4
                               30%      10.0                                          -                                            -2.0
Maldives                                       Q1       Q2           Q3       Q4            Q1          Q2       Q3          Q4
 30%                                            Y2017        Y2018        Y2019                 Y2017        Y2018      Y2019                 Y2017        Y2018     Y2019
Balancing Growth
                                                                                                   with Financial Strength

                                                                      2020                              5-year Destination (2025)

                                                                     39 hotels                                       80 hotels
                                                                     Healthy                                        Optimal
                                                                  capital structure                               capital structure

                                                       ✓   Positive liquidity status                ✓    Access various sources of fund
                                                       ✓   Financing flexibility                    ✓    Minimise cost of funding
                                                       ✓   Available debt room to support growth    ✓    ROE improvement

                                                                                                   UK Portfilio
                                                                               3rd Party HMA         Hotels                   3rd Party HMA
                                                                                     16%              21%                          14%
                                                   UK Portfilio
                                                     Hotels
                                                                    2020 Hotels                                Targeted
                                                      74%
                                                                   contribution                               portfolio by            Self-Managed
                                                                  by management                                                       and Franchise
                                                                                Self-Managed
                                                                                                              platform in
                                                                     platform                                                              25%
                                                                                                                 2025
“ Gearing toward Self-Managed, Franchise and                                    and Franchise
                                                                                     10%
Homegrown brand platform with solid base
performance from third party operator guarantee”                                                        Homegrown HMA
                                                                                                             40%

                                                                                                                                                11
Strategic
Recovery Path
for COVID-19
COV ID - 1 9 A N D H OSP ITALITY IN D UST RY OUT LOOK UP D A TE
                         COVID-19 Status Update                                                          Hospitality Industry Outlook Post COVID-19

                                                                                                International
                                                                                                Tourism 2020
                                                                                                declined 74%
                                                                                               across the globe

                        Potential Vaccine Development Status
                                                                                                              - 69%         - 71%    - 70%          - 76%   - 84%
       Company          Current                          Expectation
                                                                                           ▪    Mixed outlook on a recovery to be occurred in late 2021 or 2022
 AstraZeneca-Uni. of    Approved        The roll out began on Jan 21; the UK has ordered
 Oxford (UK)                                            100 million doses                  ▪    Foreseen the growing demand in open-air and nature-based tourism activities,
                                                                                                with domestic tourism and “slow travel” experiences
 Pfizer-BioNtech (US)   Phase 3/3    Authorized in more than 40 countries worldwide
                                        to supply 1.3 billion doses by end of 2021         ▪    UNWTO extended scenarios recovery that could take 2 ½ to 4 years for
                                                                                                international tourism to return to 2019 levels.
 Moderna (US)           Approved      - 30 million doses have been supplied to the US
                                     - Remains on track to deliver 100 million doses by
                                           Mar 21 and 200 million doses by Jun 21               “Hotel demand may not reach
 Sinopharm (China)      Approved       The roll out would begin soon; gearing up to             pre-COVID-19 levels until 2023”
                                     manufacture 1 billion doses by the end of the year
                                                                                           ▪     Domestic tourism will return to precrisis levels around 1 to 2 years earlier than
                        Projected 2021 GDP Growth                                                outbound travel and non-air travel will likely to recovery faster
                                                                                           ▪     Budget and economy properties will perform better than luxury properties
                             UK                                         Vaccines will
                                             China                                         ▪     Digital services are vital for travelers in 2019
                             4.5%                                      power +5.5%
                                               8.1%                                       ▪     Foreseen accelerate growth of “bleisure” travel; The working-from-anywhere
               US                                                      global economic           trend could permanently blur the lines between leisure and business travel. In
              5.1%           Europe                                   growth in 2021
                                                Thailand                                         China is seeing both the leisure and business travel segments recover domestically
                                4.2%               3.2%                                  ▪     “Scenic outdoor spots, Health & wellness programs, and Family-oriented activities”
Source: IMF, BoT                                                                                 segment will likely continue to be the engine propelling demand for leisure travel

                                                                                                                                                                                      13
CURRE N T SIT UA TION IN OP E RA TE D COUN T RIE S

                              Thailand                            Maldives                          Fiji                      Mauritius                               UK

   Vaccine status;               45%                                    100%                          5%                                   5%                         300%
    - % Covered of             Feb 2021                                 Jan 2021                  April 2021                             Jan 2021                     Jan 2021
      Population*     The majority of the population         As of Feb 2021, 23% of           In talks about securing        In talks about securing          As of Feb 2021, 31% of
- Schedule to receive   will be vaccinated in 2H21       population has been vaccinated     vaccines of 70% population     vaccines of 60% population     population has been vaccinated

                              Borders opening           Tourists from any country may              Strict travel
Open-border policy                                                                                                             Borders are not open           Reintroducing national
                                only for a few          acquire a 30-day VOA as long as       restriction alongside               except under             lockdown and stricter travel
                            selected groups with         they present a negative result       a nationwide curfew                                                   restrictions
                                                                                                                              mandatory quarantine
                              state quarantine          taken 96 hours before departure

   Expected 2021               10.0 million                           1.50 million              0.23 million                           0.85 million                  16.9 million
   tourist arrivals
                              • 49% from 2020                 •       >100% from 2020          • 55% from 2020                 •       >100% from 2020           •    73% from 2020
                              • 75% from 2019                     •    12% from 2019           • 50% from 2019                     •    65% from 2019                 59% from 2019

      Catalyst          ▪ Considering a “vaccine         ▪ Aim to be the first            ▪ Proposing “Bula Bubble” for   ▪ Expected a slow ramp up       ▪ Expected first step for
                          passport” to reduce              vaccinated country in the        AUZ and NZ                      from end of April 2021,         easing lockdown in Mar’21
                          mandatory quarantine             world and a very high          ▪ Bula Bubble Rebate              followed the eased            ▪ From 29 Mar – Travel
                          period from 14 to 7 days         vaccination ratio already        program is expected in          restriction are in place.       outside local area is allowed
                        ▪ Also considering to allow        completed for tourism            April 2021 onwards            ▪ Normal ramp up foreseen       ▪ From 21 Jun - Potentially
                          quarantining tourists to         frontline team members.        ▪ Collab with ITOs to drive       to occur in Q3/21 towards       see all legal limits on social
                          leave their rooms after 3                                         int’ markets in Q4/21           European markets                contact removed, with the
                          days of self-isolation                                                                          ▪ Launching exclusive deal        final closed sectors of the
                                                                                                                            to boost sale such as Flash     economy reopened
                                                                                                                            sale and rebook booking

       *compared with doses reserved with phasing agreement

                                                                                                                                                                                             14
STRONG PICK UP DEMAND IN MALDIVES, THANKS TO QUARANTINE FREE

                   Maldives                                                Thailand                                                           Fiji
            International demand                                   Domestic demand only                                           Domestic demand only

                                             63%                                                         27%
                                                       • Phuket and Phi Phi: 1 Jul 20                             • Outrigger Fiji: 1 Jul 20                            19%
                                                       • Samui: 15 Jul 20                                         • Castaway: 1 Aug 20

                                                       Jul-20    Aug-20    Sep-20    Oct-20    Nov-20    Dec-20       Jul-20    Aug-20    Sep-20    Oct-20    Nov-20    Dec-20

                                                                    United Kingdom                                                       Mauritius
                                                                   Domestic demand only                                           Domestic demand only

                                                                                                                                                                       31%

• SAii and Hardrock: 15 Jul 20                        • UK Portfolio hotels: 1 Jul 20                   14%       •     Outrigger Mauritius: 1 Dec 20

Jul-20   Aug-20   Sep-20   Oct-20   Nov-20   Dec-20   Jul-20    Aug-20    Sep-20    Oct-20    Nov-20    Dec-20    Jul-20       Aug-20    Sep-20    Oct-20    Nov-20    Dec-20

                                                                                                                                                                                15
2 02 1 OUT LOOK B Y GE OGH A PHIE S

                                                    01   United Kingdom
              01
                                                          •       Robust domestic and Inter-region markets
                                                          •       Expected travel restrictions to ease in late of Mar21
                                                          •       Domestic leisure bounce back first while transient
                                  03                              expected to pick up Q3’21 onwards with groups

                             02                     02   Maldives
                                                              •   Reflected the positive recovery sign towards the end of
                        03                  03                    2020 and the beginning of 2021 on the back of strong
                                                                  demand from India, Russia, and Central-Europe
                                                              •   Since Jan21, Eastern Europe and Kazakhstan shown
                                                                  better occupancies than the same period last year
                                                              •   Government initiatives to increase business into the
                                                                  South of the Maldives which could benefit Konotta
                                                                  reopening per end of year
                                                              •   Crossroads team almost 80% has been fully vaccinated
                                                    03   Thailand / Fiji / Mauritius
   ▪   Adapted strategies to enhance occupancies
                                                          •       The sluggish recovery of business operation is estimated
       in weekday and Implemented HOM, focusing                   in 1H2021 due to the travel restrictions
                                                          •       Thailand and Mauritius heavily rely on Long-Haul
       on workforce realignment                                   market. While Fiji is dependent on AUS and NZ markets
                                                          •       Cost mitigation plans throughout the year - Considering
   ▪   Headed toward digital distribution channel                 hotel closures in operational, but open for commercial
2021 Forecasted Occupancy rate

% Occ. rate
              75%                                                                                             Marketing Initiative                 Key Markets
     80                                              HRH            SAii
                       68%
     70                                                                                                  ▪   Promoting SPRING SALE,            • India and Russia are the
     60       68%                                                                                            offering 35% discount on room       leading markets in Q1/21 with
     50                                                                                                      if book direct via brand.com        better flight connectivity
                      55%
     40                                                                                                      until 20 Dec 2021                 • Luxury segment seeing a
     30                                                                                                  ▪   Finalizing outsourcing of Beach     stronger recovery
     20                                                                                                      Club and re-opening for period    • Retail and Wholesale
              Jan*    Feb*    Mar     Apr     May     Jun      Jul         Aug   Sep   Oct   Nov   Dec       when Male Covid-19 lockdown         segments are performing
                                                                                                             measures of the City and            better than Q4/20
              *Note: Jan and Feb presented the Actual Performance                                            Greater Male are being eased
                                                                                                                                                                                 17
FY2020
Operating & Financial
Performance
P ORT F OLIO P E RF ORM A NCE B Y M A N AGE MENT P LA TFORM
 Hotel performance across portfolio materially affected by the COVID -19, as well as, the hotels had to suspend
 operations from April 1, to July 14, 2020.

  Self-Managed Hotels                                                         Outrigger Hotels
  Unit: %, THB                                                       FY2019   USD/THB = 31.29
                                                                              FJD/THB = 14.44                                  FY2019
                                             7,777                   FY2020   MUR/THB = 0.80                                   FY2020
             72%                                     7,757                            78%
                                                                                                      6,076   5,879
                                                             5,591
                                                                                                                      4,762
                        24%                                           1,889                     20%
                                                                                                                               1,193

             Occupancy                            ADR          RevPAR                 Occupancy           ADR           RevPAR

  Crossroads Hotels (1)                                                       UK Hotels
  USD/THB = 31.29                                                             GBP/THB = 40.14
                                            11,519                   FY2019                                                   FY2019
                                                                     FY2020           70%                                     FY2020
                                                     9,248
                                                                                                      2,657
                                                                                                              2,372
           35%                                                                                                        1,864
                      28%                                    4,629                              26%
                                                                      2,636
                                                                                                                               621

            Occupancy                             ADR         RevPAR                  Occupancy          ADR            RevPAR
   (1) officially opened on   1 September 2019.

                                                                                                                                        19
SUM M A RY OF SH R CON SOLID A TED F IN A NCIAL P E RF ORM ANCE
   FY2020 Revenue by management platform                                       Quarterly Revenue from services
  Unit: million baht                                                           Unit: million baht

                               3,818.1
      CROSSROADS                 10%
      Phase 1 Hotels
                                         59% YoY
      Outrigger                  64%                 1,562.9
      Hotels
                                                         40%
      Self-Managed                                       39%
                                 26%
      Hotels                                             21%
                               FY2019               FY2020

   Revenue by geographies                                                      FY2020 Gross profit and margins
   Unit: (%)                                                                   Unit: million baht, (%)

                                                                                                           35%                          40%

     Thailand                    7%                              3%
                                                          8%
                                                                                                                                        35%

                         11%                34%                          21%                             1,327.7
                                                                                                                                        30%

                                                                                                                   108% YoY             25%

     Maldives                                                                                                                           20%

                                                                                                                                        15%

                                  FY2020                       Q4/2020
     Fiji                                                                                                                      -7%
                                                                                                                                        10%

                                                                                                                                        5%

                       48%                                                                                                    (105.4)   0%

     Mauritius                                     68%                                                                                  -5%

                                                                                                         FY2019               FY2020    -10%

                                                                                                                                               20
SUM M A RY OF SH R CO N SO LID A TED F IN A NCIAL P E RF O RM ANCE
     Adjusted EBITDA (1)
     Unit: million baht
                                                                                                                      YoY: Decreased due to an absence of
                                                                                                                      revenue during the suspension period
                                                                                                                      together with a decrease in Share of
                          1,105.0                                                              85% QoQ                profit (loss) from an associate and
                                                                     253.0
                                                                                                                      joint ventures.
                                                                                                                      QoQ: Improved 85% from a 161% rise
                                                                                     (148.1)         (22.5)
                          FY2019         FY2020
                                                                                                                      in revenues while total operating cost
                                          (596.7)                   Q4/2019        Q3/2020          Q4/2020           up only by 16%

     Adjusted net profit (loss) (2)
     Unit: million baht                  Net profit
                                       for the period                                          25% QoQ                YoY: Decreased similarly per
                          (98.4)         = (2,370.7)                                                                  EBITDA along with higher
                                                                                                                      depreciation on ROU assets
                          FY2019          FY2020                    Q4/2019         Q3/2020         Q4/2020
                                                                                                                      QoQ: Improved 25% to reflect the
                                                                     (158.4)                                          business recovery
                                                                                                     (355.8)
                                                                                     (477.3)
                                          (1,908.2)
     Remark:
     (1) Adjusted EBITDA is calculated from EBT plus Finance cost, Depreciation and Amortization, Interest income from Loan to JVs and deduct Interest income,
     unrealized loss from exchange rates and non-recurring items
     (2) Adjusted net profit (loss) is calculated from Net profit (loss) of the period deduct unrealized loss from exchange rates and non-recurring items
     (3) Non-recurring items are comprising of loss from impairment of assets, fair values adjustment of investments property, write-off inventory, and allowance
     for doubtful accounts

                                                                                                                                                                    21
LOW GEARING & POSITIVE LIQUIDITY STATUS
        Financial Position as at 31 December 2020                                      Liquidity status as at 31 December 2020
                                                                                                           Cash balance
                                                                                                           2,492.7 MTHB
                    Equity,                            Equity,
        Total           61%           Total             58%
                                                                                                   Available credit facility (1)
        Asset                         Asset                                                              730.0 MTHB
       29,161.6                      27,117.3                                 (1) including project loan

       MTHB        Liabilities,      MTHB             Liabilities,
                        39%                             42%                                                IBD/E = 0.53x
             Dec 2019                       Dec 2020

    Total Interest-bearing debts of 8,353.4 million baht                         Available debt room to support future growth
                                                                                                                                   Unit: million baht
                                                                                 Debt headroom
                                                 8%                              Interest-bearing debt (IBD)

                                   35%                                           Equity                                     IBD/E ratio (x)
   THB,   Interest  USD,                   Interest                                                                                                     3.50x
   46% bearing debt 42%                  bearing debt
                                                                     35,700
        by Currency                      by Maturity                                                                                                    2.50x
                                                                                                                               1.50x
                                                       57%                                     8,353.4                                                  1.50x
                                                                     15,700
                                                                                               0.53x
                                                                                                                                                        0.50x
      FJD, 5%      EUR, 7%
                                  2021    2022        2023 Onwards   -4,300                                                                             -0.50x
                                                                                             Dec 2020                          2025F

                                                                                                                                                                 22
Thank you
https://investor.shotelsresorts.com

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DISCLAIMER
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purpose and does not constitute an offer or invitation to sell or the solicitation of an offer or invitation to purchase or subscribe for shares in S Hotels and Resorts .

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