Seamless service. Everywhere - Admiral Taverns

Seamless
service.
Everywhere.

What is OrderPay?

•   The only ordering & payment solution with white-label web ordering
    plus the benefits of a network for customer acquisition

•   A single app for customers that ‘reskins & locks’ to a venue’s brand on
    entry – ensuring full brand connection while avoiding app fatigue.

•   Multiple brands and ordering channels in one place, supported by
    features such as customer tabs and gifting to drive visits & spend

•   Instant access via App Clips and web ordering - no download
    needed

•   POS integrated or standalone for easy order management

•   A simple 1.95% transaction fee inclusive of payment fees (so a net
    c.1% true cost) plus a share in OrderPay’s profits

•   Currently deployed in +1500 venues and rolling out to +4000 in 2021

Multiple brands, always correctly represented

                        Off premise   ‘Reskin & Lock’   On premise

Best-in-class ordering experience

                                                                        Payment
                                                               Slug & Lettuce South Kensington

                  Beef burger topped with caramelised onion,
                  cheese, and our spicy mayo

                  Modify your order

                  How do you want your burger to be cooked?
                                                                                                 £12.00
                  Pink                                                                            £2.40

                  Medium                                                                         £14.40

                  Well Done

                  Any extras?

                  Extra Patty

                  Extra Cheese

                                                                                                 £14.40

More features as standard

   •   Tabs - Customers can send as many orders as           •       Gifting - Drive engagement and sales by enabling
       they want, whenever they want                                 customers to gift brand specific values & items

   •   Tipping - Available at checkout or post-transaction       •   Web-ordering - Available alongside the OrderPay
       via a notification                                            app to support orders via your website

   •   Service Charge - Fully configurable wording and       •       Vouchers - Customers can quickly add a voucher
       a fixed or editable amount                                    or coupon code at checkout

   •   Same again & upsell - One click reordering &          •       Web links - Incorporate existing bookings or e-
       suggested pairings to drive orders                            commerce web pages as required

   •   Charity donations/round up - Allow customers to       •       Pay only - Customers can order via a waiter and
       donate to a specified charity at checkout                     then pick up the bill on their phone

Instant access options with App Clips and Web

•   App Clips allow iPhone users to
    transact without downloading an app
    or adding details like payment
    information. Accessed via our smart
    table mats and faster than pure web -
    there’s simply no quicker way to order!
    Potential for mat sponsorship and
    customisation to suit venue.

•   Web-ordering is available alongside
    the OrderPay app at no extra cost - so
    you can benefit from the wider
    OrderPay network for customer
    acquisition alongside the coverage of
    your own site. Click here to see our
    web ordering solution in action.

Faster, smarter activation options

                      BEACONS                                                       SMART DISCS

                                                            •   Fixed to tables to provide a ‘call to action’ and NFC or QR
                                                                code – tap or scan with smartphone to open the venue’s
                                                                menu
•   Fixed above the threshold of a venue to automatically
    change the app to your brand and/or specific venue      •   Supports Apple ‘App Clips’ functionality for instant
                                                                presentation of the menu – no app download required
•   Easy self-installation and long lasting
                                                            •   Slim, Gorilla Glass coasters – highly durable, wipe clean
•   Customisable reach and can be visible or invisible
                                                            •   Potential for sponsorship and customisation to suit venue

Tabs

Donations/Round up for Charity

•   Allow customers to round
    up their bill in order to
    donate to a specified
    charity or foundation

•   Operators can select the
    charity of their choice and
    edit the messaging

•   ‘Round up’ or ‘set value’
    configuration is available

Frictionless Gifting

•   Enable customers to gift drinks, food and
    experiences to friends and family

•   Funds securely received in advance to
    support positive cash flow

•   Brand to Customer gifting coming soon:
    Surprise and delight your customers and
    members with promotions to redeem
    within your network

Frictionless Gifting

Incorporate existing booking & ecommerce sites

Getting set up

Flexibility to fit your venue

                               POS Integrated or Standalone

 OrderPay integrates with leading EPOS systems so you can sync your menus and receive your orders in one place.

 Alternatively, with our standalone solution you can get set up in 48 hours and manage orders on any smart device.

Receive orders on any smart device

 •   Use any smart/web based device to
     view and manage orders for Click and
     Collect or Table Service orders

 •   No POS integration required, instant
     set up

 •   Intuitive to use and designed for
     hospitality: View orders by status or by
     service area (e.g. Bar or Kitchen), add
     notes, refunds items or mark items
     out of stock as required

View orders by service area or type

View order history

Manage service availability

Manage stock availability

Rapid onboarding

    “   OrderPay ‘gets’ hospitality. They                               Sign up
    understand our business and provided             Speak to our Sales team and create a Stripe account
 great operational support from the start. It’s              so you’re able to receive payments
      been a pleasure working with them.
                                               ”
Louise Roberts – Programme Manager, Stonegate Pubs
                                                                         Set up
                                                      Provide your venue, branding, and menu details
                                                              and we’ll get everything set up

“guests
   OrderPay was super quick to set up and
        picked it up just as quickly. It’s been a
                                                                           Sell
                                               ”
     huge help to our sales post lockdown.
                                                     Open the OrderPay Portal on any smart device to
 Matt Dwyer – MD, The Burrow at Bedford Rugby Club
                                                                 start accepting orders

Get in touch…
       sales@orderpay.com

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