Sales Excellence: Effective Presentation and Negotiation Skills - Date: 25 September 2019 - Chart Learning ...
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Sales Excellence: Effective Presentation and Negotiation Skills Date: 25 September 2019 Venue: Blackheath Address: Pendoring Office Park, Blackheath Johannesburg
Sales Excellence: Effective Presentation and Negotiation Skills FACILITIES FOR PARTICIPANTS Why Choose this Training Course? ▪ Comprehensive Training Material ▪ Certificate of Attendance We have all experienced good and bad presentations. What is the difference and what must you avoid during your next presentation? ▪ Stationeries: (Pen and Writing Pad) ▪ Training Room with Full AC Facilities Understand why it is vital to plan your presentations to add impact and implement seven strategies for preparing a sales presentation and mistakes to avoid. and multimedia Develop your skills to negotiate better with your client and learn the six planning ▪ Subject matter expert facilitators who tactics of successful negotiators. are qualified and accredited. Course Objectives: ▪ Post assessment and feedback forms • Planning Persuasive Presentations will be completed by the delegates at • Preparing Presentations that Sell the end of training to ensure that • Presenting with Impact • Avoiding Mistakes and Anxiety training needs were met. • Planning Effective Negotiations ▪ The training takes place in a • Opening Win-Win Discussions classroom environment using • Reaching Agreement and Concession Tactics technology or online with virtual facilitation and coaching. Who Should you attend: ▪ Kindly bring own laptop • Sales Consultants • Managing Directors INVESTMENT • Directors R 3, 750.00 Per Delegate (Exl. Vat) • Account Executives • Account Managers • Sales Managers NB: You will receive a 10% discount for • Consultants in the Retail Industry bringing more than 5 delegates, and • Call Centre Agents training will be held at your office for bookings of 5 or more people.
COURSE CONTENT MODULE 1 MODULE 2 Planning Persuasive Presentations Preparing Presentations that Sell • Apply the four P’s of persuasive presentations, • Implement seven strategies for preparing a sales understand the new language in sales, implement the presentation, know the four parts of a “Presentation three V’s of communication, build communication Body,” brainstorm ideas to generate content, prepare congruency, know how to build trust, demonstrate details of your presentation, create and illustrate how to use “trouble” in selling, organize presentations supporting points, implement three ways to increase with the three T’s, apply strategic steps for planning your presentation’s persuasion influence, prepare persuasive presentations, and explain the powerful introductions, transitions, overviews, advantages of planning an approach. summaries, compelling openers, know how to manage collateral material before, during and after a presentation, apply guidelines for preparing an MODULE 3 “Elevator Speech”. Practicing for Perfect Delivery MODULE 4 • Apply five guidelines for practicing your craft, know Presenting with Impact how to make six minor adjustments that can make a • Understand the ambiguous meaning of messages, major difference, and implement five strategies to know how to present an organized program, apply four coach your mindset ways to present with vocal impact, employ five strategies to increase your visual impact, know the do’s MODULE 5 and don’ts of using gestures, apply five guidelines for Avoiding Mistakes and Rx for Anxiety presenting an effective impromptu speech, and understand how to close your program with impact • Know how to avoid the ten biggest presentation mistakes and implement nine prescriptions for MODULE 6 managing anxiety Introduction to Negotiating and Strategy • Understand opportunities for negotiation, know optimal MODULE 7 conditions for negotiating, define negotiation, identify Planning Effective Negotiations the difference between strategy and tactics, explain the difference between negotiation and conflict, apply five • Answer six types of questions before entering conflict management strategies, implement two negotiations, apply six strategies for increasing your powerful negotiation strategies—collaboration and currency power, implement six planning tactics of compromise. successful negotiators, and adopt ten behaviours of effective negotiators. MODULE 8 MODULE 9 Opening Win-Win Discussions Exploring Win-Win Alternatives, Price Limits and • Know the three steps for opening a discussion, Gambits understand how to build high trust, select appropriate words for building positive relationships, understand • Explore alternatives by implementing eight win-win the pitfalls of positional bargaining, discuss how to work strategies, determine buyer price limits, pinpoint with collaborative bundled negotiations. underlying needs, ask exploration questions, reduce conflict gaps, uncover buyer price limits, deal with MODULE 10 price limitations, and apply 12 strategies for working defensively with “offensive” buyer gambits Reaching Agreement and Concession Tactics • Apply four steps for reaching agreement, implement 10 suggestions on working with concessions, understand key components to the agreement, test your understanding of prime and alternative currencies. • an effective critical listener, implement three steps to
THE CERTIFICATE Chart Learning Solutions Certificate of Attendance for delegates who attend and complete the course DURATION OF THE COURSE One Day Sales Excellence: Effective Presentation and Negotiation Skills Follow us on Social Media Please do not hesitate to contact us on: Tel: +27 83 419 1693 Email: hennie.lombaard@chartlearningsolutions.com Website: www.chartlearningsolutions.com
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