RMIT WEEK 2020 - SHARE GUIDE
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RMiT WEEK 2020
Webinar series – 17 to 19 August 2020
Panel discussions covering:
• Board of Directors responsibilities
• CISO
• Cybersecurity
• Technology Risk
• Technology Operations
• Service Provider Offerings
Risk Management in Technology (RMiT)
Platinum Sponsor Silver Sponsors
SHARE/GUIDE IT Users Association
2020 RMiT WEEK
17th-19th August, 2020
FOREWORD FROM SHARE/GUIDE CHAIRMAN
This year has been a very challenging year for all of us especially
with the continuing Covid-19 pandemic. Despite the difficulties,
SHARE/GUIDE is determined to keep our members occupied with
knowledge sharing events in line with our objective – to ‘share’ and
to ‘guide’ each other.
It is my pleasure to welcome you to one of our much-anticipated
events for this year, the 2020 SHARE/GUIDE RMiT WEEK. This 3-days online webinar
sessions covering Risk Management in Technology (RMiT) is related to the compliance
Policy Document issued by Bank Negara Malaysia effective 1st January 2020 for all
large financial institutions.
We are proud that for this event, all the Panelist and invited Speakers who will be
sharing their experience, knowledge, products and services are all from our very own
members. A very big Thank You to all of them for their willingness to contribute and
share their knowledge with our other members.
RMiT is a comprehensive set of technology risk Policy Document that all large financial
institutions must comply. It relates to the focus of good governance on Technology Risk
that if breached, would cause great financial loss, disruption of operations and
reputational harm to the financial industry. SHARE/GUIDE members who are from the
financial industry have to comply to these Policies, and it has been a challenging task
for them since the compliance date.
We sincerely hope that this event will enlighten our members with a better
understanding of the compliance on RMiT by financial institutions and members are
encouraged to learn from one another to ensure their respective organisations can
implement the compliance requirements in a more productive manner.
Of course, this RMiT WEEK event would not have been possible without the continued
support from our major sponsors. On behalf of the Organizing Committee, I would like
to thank our Platinum Sponsor: Cisco Systems (Malaysia) Sdn. Bhd; and our Silver
Sponsors - Silverlake Group and Hewlett Packard Enterprise, for their tremendous
support and major contributions.
My appreciation also goes to the Organising Committee, as well as the Management
Council of SHARE/GUIDE for their efforts and commitment in making this RMiT WEEK
event successful.
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SHARE/GUIDE IT Users Association
2020 RMiT WEEK
17th-19th August, 2020
To all our members, a very big Thank You for your continued support. I sincerely hope
that you will enjoy and learn new knowledge from our RMiT WEEK webinar sessions
and continue in the pursuit of technological knowledge sharing with SHARE/GUIDE.
Nazrul Hisham Abdul Hamid
Chairman
SHARE/GUIDE IT Users Association
2018-2020
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SHARE/GUIDE IT Users Association
2020 RMiT WEEK
17th-19th August, 2020
I. GENERAL INFORMATION
• RMiT WEEK Sessions
• Cisco Webex Webinar Format
• Facts on RMiT Policy Document
II. 2020 SHARE/GUIDE MANAGEMENT COUNCIL
III. RMiT WEEK AGENDA
IV. PANELISTS / SPEAKERS BIO DATA
V. SHARE/GUIDE SPONSORS
VI. SPONSORS PRODUCT PAGE
VII. SHARE/GUIDE'S MISSION STATEMENT
VIII. ACKNOWLEDGEMENTS
IX. NOTE PAGE
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SHARE/GUIDE IT Users Association
2020 RMiT WEEK
17th-19th August, 2020
I. GENERAL INFORMATION
• RMiT WEEK Sessions
The RMiT WEEK webinar sessions will be spread over 3 days, from 17 to 19 August
2020. Please refer to the Event Agenda for the respective sessions. Attendees will be given
a Meeting Link and can join and leave the sessions at any time during the 3 days.
• Cisco Webex Webinar Format
The webinars will be via Cisco Webex. Attendees are required to
download the Cisco Webex software ahead of the event and join the
respective webinar sessions early to avoid any downloading issues.
Once you have joined the sessions, please ensure that you Mic is muted
to avoid audio disruptions to the speakers or panelists.
• Facts on the RMiT Policy Document
• Published as an ‘Exposure Draft’ on 4 September 2018
• Issued as a Policy Document’ on 18 July 2019
• Requires a Gap Assessment to be completed by 18 October 2019
• Compliance to the Policy Document effective from 1 January 2020
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SHARE/GUIDE IT Users Association
2020 RMiT WEEK
17th-19th August, 2020
II. 2020 SHARE/GUIDE MANAGEMENT COUNCIL
Position Name
Chairman Mr. Nazrul Hisham Abdul Hamid
Zurich General Takaful Malaysia Berhad
Vice-Chairman Mr. Jimmy JC Wong
Genting Malaysia Berhad
Secretary Pn. Noor Farini Napiah
Bank Pertanian Malaysia Berhad
Treasurer Pn. Jamilah Jamaluddin
RHB Bank Berhad
Council Member Mr. Azman Zakaria
Tenaga Nasional Berhad
Council Member Mr. Mohd Farris Khairuddin
United Overseas Bank Berhad
Council Member Ms. Soo Mei Ling
HSBC Bank Malaysia Berhad
Council Member Mr. Chang Kok Khoon
Silverlake Axis
Chief Executive Officer Woo Yuen Seng
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SHARE/GUIDE IT Users Association
2020 RMiT WEEK
17th-19th August, 2020
III. RMiT WEEK AGENDA
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SHARE/GUIDE IT Users Association
2020 RMiT WEEK
17th-19th August, 2020
IV. PANELISTS / SPEAKER'S BIO DATA
Panelist: Mr. Chu Hong Keong
Designation: Board Director
Organisation: CIMB Bank
Topic: Board Of Director responsibilities
Bio data:
A multi-award winner, innovator, key ICT & banking industry leader and contributor,
international award judge, coach/mentor for national award winners, startups &
students, international speaker, regional publication editorial advisor plus many other
diverse roles.
A current independent director of CIMB Bank Bhd, his past careers include independent
director of MyClear (now Paynet), managing director in Silverlake Group, Head of HSBC
Global Technology Centre Malaysia, and HSBC Malaysia CIO, Head of e-business and
Senior Executive Strategic Planning & Transformation. His diverse experience ranges
from IT management, risk, security & fraud management, digital transformation,
strategic planning, global outsourcing, e-business, e-payments, e-trade facilitation,
interbank payment & clearing systems industry policies & standards to retail
merchandise management & accounting system.
Chu has contributed numerous industry standards and 1st, and a member of over 20
international/national committees (e.g. MICCI, ASEAN Workgroup on Infrastructure &
Tourism, IFIP Technical Committee, Multimedia Act InfoSecurity taskforce, RTGS
Policy, FPX Steering & National Payment committees); and Chairman of RTGS/Rentas
Industry Working Committee and Malaysia IT Users Group. He had previously
conducted IT risk & security courses in SEA Central Banks (SEACEN) centre.
His over 15 awards include Pikom-Computimes “ICT Achiever of the Year 2003”,
Pikom “Key ICT Industry Leader” Recognition in 2005 and CIO Asia Award 2004 cum
being the first Malaysian individual nominated for the World IT & Software Alliance’s
Global IT Excellence Awards 2004.
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SHARE/GUIDE IT Users Association
2020 RMiT WEEK
17th-19th August, 2020
Panelist: En. Mohd. Yuzaidi Mohd. Yusoff
Designation: Board Director
Organisation: Bank Islam Malaysia Berhad
Topic: Board Of Director responsibilities
Bio data:
Encik Mohd Yuzaidi Mohd Yusoff was appointed as an Independent Non-Executive
Director of Bank Islam on July 1, 2019. Encik Yuzaidi has more than 25 years of
consulting and entrepreneurial experience in Asia, with experience in various trades
across a diversified portfolio of companies and industries. An alumnus of Accenture,
Yuzaidi is the founder of Clear Minds Sdn. Bhd., a boutique consulting firm. He has also
served as a nominee director for a couple of Perbadanan Nasional Berhad (PNS)
invested companies and was the Group Chief Strategy and Corporate Governance
Officer for PST Ventures Sdn Bhd.
Yuzaidi is the Chairman of the Muslim Professionals Forum (MPF), a group founded to
foster intellectual engagement and dialogue on issues that touch on Islamic beliefs,
practices, culture, social and thought. On April 5, 2019, he was appointed to the Board
of MDEC. He also serves as a Board of Trustee for PADU Corporation, the performance
and delivery unit of the education blueprint in the Ministry of Education.
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SHARE/GUIDE IT Users Association
2020 RMiT WEEK
17th-19th August, 2020
Panelist: Mr. Tan Chee Keong
Designation: Chief Information Security Officer
Organisation: Alliance Bank Malaysia Berhad
Topic: CISO responsibilities
Bio data:
Chee Keong has more than 28 years of experience in technology operations and tech
risk management.
He has helmed leading roles in local and regional organizations, serving in various
industries, including financial services, consulting and government-linked organizations.
His key skills include setting cyber security strategies and directions, managing cyber
security programs and driving technology / process controls to manage cyber risks.
.
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Panelist: En. Shamsul Baharin Deraman,
CISA, CISSP
Designation: Chief Information Security Officer
Organisation: RHB Bank Berhad
Topic: CISO responsibilities
Bio data:
Shamsul is currently playing the role of Chief Information Security Officer (CISO) in RHB
Banking Group (RHB), one of the major banks in Malaysia. He is responsible for the
overall technology and cyber risk management for the Group through formulation of
relevant framework, policies, guidelines and deployment of risk management tools. He
leads the 2nd Line of Defense within the Group through strategic plans, risk advisory,
monitoring & reporting of technology and cyber risk matters.
Before RHB, he was with a few multinational and local Information Security firms. There
he led a group of consultants to provide information security and risk management
services to local and multinational organisations.
As far as his IT career is concerned, Shamsul actually grew up and spent his first nine
years of professional career in a major Oil and Gas company. There, he accumulated
the skills and know-how of various Information, Telecommunication and Networking
Technologies.
He is both a Certified Information Systems Security Professional (CISSP) and Certified
Information Systems Auditor (CISA).
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2020 RMiT WEEK
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Panelist: Mr. Devinder Singh
Designation: Head of Technology Risk
Organisation: Maybank
Topic: Technology Risk
Bio data:
Devinder Singh , Head Technology Risk & Compliance Maybank, has been in the
organisation for almost 7 years spending most of time focusing on Group Technology
Risk and expanding into Regulatory compliance relating to Technology. Prior to
Maybank , he was with Ernst & Young performing his role as IT Advisory consulting to
multiple local clients.
Part of his responsibilities is managing risk and ensure controls are adequately applied,
developing of various internal tools / assessment kits , strengthening governance as the
2nd line of defence and regularly providing series of updates to Senior Management and
Board level Committees on matters relating to Technology risk and Compliance.
He works closely with external stakeholders in particular BNM, closely engaging them
with regards to the recent RMiT and thereafter internalising them within Maybank .
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2020 RMiT WEEK
17th-19th August, 2020
Panelist: Ts. Dr. Maslina Daud
Designation: Senior Vice President
Cyber Security Proactive Services Division
Organisation: CyberSecurity Malaysia
Topic: Cyber security
Bio data:
Dr. Maslina binti Daud is the Senior Vice President of the Cyber Security Proactive
Services division in Cybersecurity Malaysia.
Being a certified information security professional, she has vast experience in
information and cyber security where security areas under her purview include; Security
Management, Risk, Governance and Compliance, Cloud security, Business Continuity,
IoT, Industrial Control Systems and Block Chain.
She is also an Associate Fellow of National University of Malaysia and has published
various papers in her focused areas.
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2020 RMiT WEEK
17th-19th August, 2020
Panelist: Mr. Victor Lo
Designation: Head of CyberSecurity
Organisation: MDEC
Topic: Cyber security
Bio data:
Victor Lo is an experienced professional more than (20) years of information security
and risk consulting experience in both enterprise information security solution and
specialize on Cyber Threat Intelligence Framework.
Over the years, he has served businesses Across the region of the Asia South countries
such as India, Turkey, Thailand, Vietnam, Philippines, Indonesia, Malaysia, and
Singapore.
Experience dealing with vertical industry primarily in South East Asia market and
including Fortune 500 companies.
Victor currently attach with MDEC heading the Cyber Security industry development.
His key role will be driving Cyber Security as Catalyst for Digital Economy and promote
collaboration among Cyber security industry Partner and innovation for cyber security
ecosystem.
Brief background of MDEC
Malaysia Digital Economy Corporation is Malaysia government agency tasked to lead
the digital economy development and lead implementation of digital economy roadmap.
Page 14 of 30SHARE/GUIDE IT Users Association
2020 RMiT WEEK
17th-19th August, 2020
Panelist: Mr. Raymond Wong
Designation: Chief Technology Officer
Organisation: Zurich Life Insurance Malaysia Berhad
Topic: Technology Operations
Bio data:
Raymond is the Chief Technology Officer for Zurich Malaysia. He has 24 years of
experience in General insurance, Life Insurance and Takaful industry; as well as IT
governance and consultancy.
A hands-on person who started the career as a programmer, he specialized in
application development and maintenance; IT management, and digital transformation.
He has led and participated in many regulatory projects such as Y2K, JPJ E-Cover
Note, GST, Motor De-Tariffication, Investment Link Sustainability Test and etc.
Raymond is a Steering Committee Member of PIAM Fraud Intelligence System (FIS)
implementation as well as national 5G implementation FSI sub committee member.
Other career achievements include a successful merger and acquisition of a Takaful
company, setting up and operationalizing of a new Takaful company, and a portfolio
transfer from a Takaful company that had surrendered the operator license.
Page 15 of 30SHARE/GUIDE IT Users Association
2020 RMiT WEEK
17th-19th August, 2020
Speaker: Mr. Timothy Snow
Designation: Multi-domain Architect, Cisco APJC
Organisation: Cisco
Topic: Strategic framework for a growing threat
landscape
Bio data:
Mr. Timothy Snow has over 20 years of experience in infrastructure and information
security systems design. His goal is to help his customers realize their strategic
business goals, leveraging security technology as an enabler.
A 12-year veteran of Cisco, Tim has been providing detailed architectural service
consulting to Enterprise, SP and Government customers with a focus on infrastructure
security and threat response.
Mr. Snow is also a member of the Cisco’s Technical Advisory Board (TAG) for its
security products, vision and strategy. Prior to the current role at Cisco, he has had
various roles in software development and TAC.
A distinguished speaker with a passion for technology, Tim is a go-to-expert for his
customers, partners and sales teams.
Tim holds a Bachelor’s of Science in Computer Science from the University of Windsor
(Canada), a Masters in Computer Science from the University of Michigan amongst
multiple CCIE’s. He enjoys creating IoT home automation devices and sensors, retro
arcade games and cooking.
Page 16 of 30SHARE/GUIDE IT Users Association
2020 RMiT WEEK
17th-19th August, 2020
Speaker: Datuk Teoh Eng Kee
Designation: Managing Director
Organisation: Ektech Communications Sdn. Bhd.
Topic: Mitigating Operational Risks through
a Resilient Network
Bio data:
Datuk Teoh Eng Kee, is the founder and MD of EKTECH Group of companies. He has
successful led and grown EKTECH from a small startup in 2002 to a group of
companies providing ICT solutions and services to enterprises in Malaysia and
Indonesia.
Today EKTECH is one of the leading Managed Service Provider for enterprise wireless
services over 4G, having pioneered the idea of using cellular wireless for enterprise-
level data communication.
Eng Kee brings with him a wealth of experience, in ICT and also from the Financial
Industry, having started his early career as an analyst programmer in a major US
investment bank and then moving up to be an IT Head for a local Bank later in his
career, before venturing out to start EKTECH.
Page 17 of 30SHARE/GUIDE IT Users Association
2020 RMiT WEEK
17th-19th August, 2020
Speaker: Mr. Khor Lee Pang
Designation: Country Solution Manager
HPE Pointnext Services
Organisation: Hewlett Packard Enterprise
Topic: RMiT Co-Location as a Service
Bio data:
Lee Pang is the country solution manager for HPE Pointnext services. In this role, he
has direct responsibility to manage services business related to hybrid cloud, data
center, ICT platform, storage, and securities across all customer segments. He is a
seasonal ICT professional specialize in helping customer with digital transformation
journey using Hybrid Cloud strategies and pioneering in on premise Cloud based pay-
per-use model.
Before taking on this role, Lee Pang spent 5 years driving Data Center and Cloud
business in South East Asia, Taiwan and Hong Kong markets; focusing in on premise
cloud computing technologies, Data Centre platform, storage, and security
technologies.
Prior to HPE, Lee Pang has held a number of management and technical positions,
including Country Cloud Leader and Service Delivery Manager in IBM Malaysia.
Page 18 of 30SHARE/GUIDE IT Users Association
2020 RMiT WEEK
17th-19th August, 2020
Speaker: Mr. Ong Ting Yu
Designation: Head of Consulting
Organisation: Powerware Systems Sdn. Bhd.
Topic: Data Centre Risk and Resilience
Assessment (DCRA) – PWS Framework
and Offering
Bio data:
Ting Yu is the Head of Consulting for Powerware Systems Sdn. Bhd., a leading Data
Centre Consultancy, Design and Build Provider in the country. Ting Yu graduated from
University College London with a MEng Electronic and Electrical Engineering
undergraduate master’s degree.
Ting Yu is also an Uptime Institute Accredited Tier Designer as well as a Certified TIA
942-B Design Consultant. Ting Yu is involved in the design of many data centres and
conducted several DCRAs for financial institutions.
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2020 RMiT WEEK
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V. SHARE/GUIDE SPONSORS
PLATINUM SPONSOR:
Cisco Systems (Malaysia) Sdn. Bhd.
1. Silverlake
SILVER SPONSORS:
Silverlake Group
Hewlett- Packard Enterprise
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VI. SHARE/GUIDE SPONSORS PRODUCT PAGES
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VII. SHARE/GUIDE'S MISSION STATEMENT
What is the SHARE/GUIDE Association?
PERTUBUHAN PENGGUNA IT (I T U S E R S ASSOCIATION) or more commonly
known as ‘SHARE/GUIDE’ is a non-profit association, whose member organizations
are primarily e n d - users of technology and IT services. The association has served
as a forum for IT users in Malaysia to network and exchange information, experience,
thoughts, views and best practices since 1989. It is also an avenue for working
collaboratively with IT service providers and other related groups to help members
leapfrog in harnessing technology for their businesses and for greater mutual benefits.
SHARE/GUIDE association members comprise o f organisations in the application of
information technologies ranging from large and most sophisticated users of
information technologies to small organisations in the country, and from diverse number
of industries including government, banking and finance, i n s u r a n c e ,
telecommunications, petroleum, airlines, utilities, r e t a i l , manufacturing and other
commercial a n d p r i v a t e sectors.
SHARE/GUIDE off ice bearers are elected during the B ie nn i al AGM and serves a 2
year term. They are all volunteers with the common passion and dedication to help IT
users and organizations make better use of IT in their respective industries and
businesses.
SHARE/GUIDE Mission
To provide a forum representing organisations in Malaysia to “Share” (share information
& experience) and “Guide” (guide each member) in the ever changing and increasingly
challenging IT roles.
SHARE/GUIDE Objective
The primary objective is to promote greater exchange of information, experience, views
and best practices among organisations and networking with each other to foster
collaboration and development in the use of information technology amongst its
members for the continued growth and development of the member organizations,
the local IT industry and the country in general.
Industry Influence
SHARE/GUIDE provides its members with the added opportunity to work closer with
service providers and provide them with more focused user feedback and suggestions
to further enhance their solutions and services for mutual benefits. It also facilitates
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networking with other related industry groups or associations and/or related government
bodies to enhance industry collaboration.
Annual Activities
SHARE/GUIDE organises many activities for the benefit of its members throughout the
year with the above objectives as guidance. These activities include:
- Selective technical training programs in collaboration with industry providers;
- Site visits to learn about how IT is deployed in a customer environment;
- CIO talk series where industry IT leaders gather to share;
- Special Interest Groups (SIGs);
- A 2 days’ Annual Conference where the latest technology and most relevant IT
subjects are presented and discussed (Note: Conference Fees are HRDF claimable);
- Industry feedback group representing IT users when dealing with vendors/service
providers on collective issues or challenges.
- Annual sports events, i.e. bowling, futsal, golf, treasure hunt.
Benefits of joining SHARE/GUIDE:
• Participation in all SHARE/GUIDE activities throughout the year for staff of the member
organization.
• Networking with other members to foster greater IT relationship, collaboration and
knowledge sharing.
• 100% ROI as most of the activities are fully subsidized.
Who can join SHARE/GUIDE?
Open to all organisations of IT technology and services. Current members comprise of
organisations from government bodies, banking, insurance, airline, telecommunications,
manufacturing, utility, retail, automobile, services industries and IT suppliers.
Membership Fee
Membership Fee is RM1,000 per annum for each organization.
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VIII. ACKNOWLEDGEMENTS
MANAGEMENT COUNCIL, SHARE/GUIDE IT USERS ASSOCIATION
CISCO SYSTEMS (MALAYSIA) SDN. BHD.
SILVERLAKE GROUP
HEWLETT-PACKARD ENTERPRISE
CYBERSECURITY MALAYSIA
Mr. Chu Hong Keong, CIMB
En. Mohd. Yuzaidi Mohd Yusoff, Bank Islam
Mr. Tan Chee Keong, Alliance Bank
En. Shamsul Baharin, RHB Bank
Ts. Dr. Maslina Daud, CyberSecurity Malaysia
Mr. Victor Lo, MDEC
Mr. Raymond Wong, Zurich Insurance
Mr. Devinder Singh, Maybank
Mr. Timothy Snow, Cisco
Datuk Teoh Eng Kee, Ektech Communications
Mr. Khor Lee Pang, HPE
Mr. Ong Ting Yu, Powerware
En. Mohd Suhail, Maybank
Mr. Ong Chin Seong, Powerware
The Management Council of t h e SHARE/GUIDE a ssociation wishes to thank
everyone who has contributed in making the SHARE/GUIDE 2020 RMiT WEEK a
success.
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IX. NOTES:
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