SECONDARY GIFTED EDUCATION PROGRAM REVIEW - MARIJA GLISIC, PHD LAURA NAISMITH, PHD - PEEL DISTRICT ...
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Secondary Gifted Education Program Review Marija Glisic, PhD Laura Naismith, PhD December 2019 FINAL REPORT
Table of Contents Hyperlinks ● Purpose and Scope of the Review ● Review Activity #1 - Literature Review ● Review Activity #2 - Review of the PDSB Special Education Plan - Gifted Component ● Review Activity #3 - Trends in Secondary Gifted Education ● Review Activity #4 - Secondary Gifted Education at the PDSB ○ Enhanced Learning Program Site Profiles ○ Stakeholder Perspectives ○ Secondary Gifted Programming in the Toronto-Area Region ● Review Activity #5 - Student and Parent Voice ○ Student Well-Being and School Experience ○ Reasons for not Attending the Secondary ELP ● Recommendations for Future Planning and Improvement 2
Purpose and Scope of the Review The last PDSB Gifted Education Program Review was published in 2009, based on data collected between 2006 and 2008. The purpose of this review is to: 1) Provide an update on the Ontario gifted education context and literature trends; 2) Describe the secondary gifted education pathways in the PDSB and neighbouring school boards; 3) Assess whether current secondary gifted education programs are meeting the needs of PDSB secondary students and their families; and 4) Outline recommendations for future planning and improvement. What does this review add? ● New data sources: Ontario Ministry of Education, Student Enrolment Analyser Special Education; PDSB School Information System; PDSB Student Census 2018 ● Focused review of alignment with the Ontario Ministry of Education’s Special Education Policy and the PDSB’s goals for Equity and Inclusion 3
Literature Review Definition and Models of Giftedness ● Giftedness typically refers to above average intellectual ability, however there are many different theoretical models that explain the concept and no universal operational definition of it.[1-6] ● Perceptions of giftedness are shaped by culture and cultural norms, including beliefs, customs, needs, values, attitudes, and language.[7-8] Characteristics of Successful Gifted Education Programs ● Successful gifted education programs provide: intellectual peer interactions, flexible grouping, differentiation of curriculum and instruction, continuous academic progress, continuity of support services, and teachers with specialized training in gifted education.[9] ● A meta-analytic study of gifted programs reported positive student outcomes with respect to their cognitive, affective, and social development.[10] ● There are limited data on gifted students’ program choices and program satisfaction in secondary school. In one Canadian study, gifted students in 3 types of specialized secondary programs (gifted, specialized science, International Baccalaureate) were highly satisfied with their academic programs and enjoyed opportunities to interact with other highly able and motivated peers.[11] 5
Literature Review (continued) Facilitating the Transition to Secondary School ● Gifted students require support when transitioning from elementary to secondary school. In a longitudinal study of the negative life events of gifted students, nearly half of the sample reported school transitions as among their most stressful and challenging experiences.[12] ● Transition programs involving students and educators at both elementary and secondary schools can be helpful for addressing students’ academic, social, and organizational expectations.[13-15] Equity Considerations ● There is considerable evidence of disproportionalities in the composition of gifted education programs along race, class, and gender lines.[16-19] ● Increasing the number of underrepresented students in gifted programs requires attention to both identification and retention practices.[19-22] ○ Identification Best Practices: universal screening, multiple assessment measures, teacher training on how giftedness is expressed in underserved populations ○ Retention Best Practices: culturally responsive teaching, mentoring, focus on growth mindset 6
Giftedness in the Ontario Context ● Giftedness is considered a special education need by the Ontario Ministry of Education (2017). It is categorized as an intellectual exceptionality and operationalized as: “an unusually advanced degree of general intellectual ability that requires differentiated learning experiences of a depth and breadth beyond those normally provided in the regular school program to satisfy the level of educational potential indicated” ● There are no standard gifted identification criteria set by the Ministry. Many Ontario school boards use a form of group-based intellectual aptitude testing (e.g., CCAT, OLSAT) in Grade 3 or Grade 4 and refer students above a certain cut-off for further individual assessment. ● The Ministry specifies 5 different placement options for K-12 students in all categories of exceptionalities including giftedness. These range from a regular class with indirect support to a full-time special education class. ● Decisions about the identification and placement of individual students are made at the school board level by Identification, Placement, and Review Committees (IPRCs). 8
Enhanced Learning at PDSB ● At the elementary level, gifted education services (also referred to as Enhanced Learning) are provided at the PDSB using a 3-tiered model. ● Identification and placement decisions are made by an IPRC based on cognitive and academic assessments completed by the student and a Gifted Rating Scale completed by a teacher.* ● Elementary students identified as Exceptional Intellectual: Gifted receive services under Tier 2 (In-School Enhanced Learning Program) or Tier 3 (Enhanced Learning Class). ● Grade 8 students identified as Exceptional Intellectual: Gifted have many secondary school options. They may: ● Choose to attend the Regional Secondary Enhanced Learning Program (ELP); ● Apply for a Regional Learning Choices Program (e.g., Advanced Placement, International Baccalaureate, Regional Arts); ● Choose to continue in French Immersion or Extended French (if currently enrolled); or ● Choose to attend their home school; ● As of 2019-2020, there are 4 ELP sites throughout the PDSB: Heart Lake SS, Humberview SS, Lorne Park SS, and The Woodlands SS. Placement at a specific site is determined by the student’s home address. *Resolution No. 19-110 to improve the gifted identification and placement process was passed at the Regular Meeting of the Board on May 28, 9 2019. Specific recommendations are due back to the Special Education Advisory Committee in the Fall of 2019.
Standards for Special Education Plans “Regulation 306 requires every school board to maintain a special education plan…the special Ministry of Education education plan shall be made available to the ministry for review and be publicly accessible” [23] The PDSB’s Special Education Plan is publically available Amendments to the plan made each school year and available for the past 13 years PDSB Members of the community invited to provide input into the plan through the board’s Special Education Advisory Committee (SEAC) The PDSB is fully aligned with this regulation of the Ministry’s Special Education Policy and Resource Guide. 11
The IPRC Process and Transition Planning “Identification, Placement, and Review Committees (IPRCs) are responsible for the identification of exceptional students Ministry of Education and their placement in special education programs.”[23] There is no explicit mention of demission processes. PDSB Special Education Plan ○ Category - Intellectual - Giftedness Identification and Assessment Processes 1) CCAT assessment as an initial screener for all students PDSB 2) GRS assessment 3) Psycho-educational assessment Referral Process ○ different referral pathways specified in the PDSB Special Education Plan IPRC Recommendations ○ placement decisions “based on demonstrated need for increasing levels of differentiated instruction” The PDSB has a longstanding practice of demitting students with a gifted exceptionality who choose not to attend ! an Enhanced Learning Program in secondary school. The demission process is not standardized, and demitted students do not go through an IPRC process. Demitted students’ gifted designation is removed from the PDSB Student Information System. 12
The Individual Education Plan (IEP) “With regard to transition planning, in addition to what is stated above about the requirements under O. Reg. 181/98, ministry policy requires that a transition plan be developed for all students, from Kindergarten to Grade Ministry of Education 12, who have an IEP, whether or not they have been identified as exceptional by an Identification, Placement, and Review Committee (IPRC) and including those identified as exceptional solely on the basis of giftedness. “A team approach should underlie the IEP process, and the process should focus on how the student is expected to progress through the Ontario curriculum – with or without accommodations, modified expectations, and/or alternative programs (those not described in the Ontario curriculum) – as well as on how the student will make key educational transitions, including the transition to a postsecondary destination.” [23] PDSB The classroom teacher, in the development of the Individual Education Plan (IEP), uses information from the psycho-educational assessment to inform the identification of the student’s strengths and needs and includes the corresponding strategies in the IEP. An Individual Education Plan will be developed for students who are serviced through the ISELP ! PDSB students with a gifted exceptionality who choose not to attend the Enhanced Learning Program in secondary school are usually NOT provided with an IEP related to their gifted exceptionality in their secondary program. 13
Trends in Secondary Gifted Education 14
Students Receiving Special Education Services for Giftedness – Five Year Trends Key Findings – Five Year Trends Over five years (2013-2018): 1. The percentage of PDSB grade 8 students receiving gifted education services decreased from 3.3% to 1.6%. 2. The percentage of PDSB grade 9 students receiving gifted education services decreased from 1.8% to 1.0%. 3. The percentages of Toronto-Area Region and Provincial students receiving gifted education services decreased slightly for grade 8 students and were unchanged for grade 9 students. Note: The Toronto-Area Region consists of 8 school boards: Peel, Dufferin-Peel Catholic, Toronto, Toronto Catholic, Halton, Halton Catholic, Upper Grand, and Wellington Catholic. Data source: Ontario Ministry of Education, Education Information Centre, Student Enrolment Analyser Special Education 15
Students Receiving Special Education Services for Giftedness – Five Year Trends by Gender Key Findings – Five Year Trends by Gender Percentage of PDSB Students Receiving Gifted Education Over five years (2013-2018): Services by Total Enrolment, 2013-2018 by Gender 1. The percentage of female grade 8 students receiving gifted education services was slightly lower for the PDSB than for the Toronto-Area Region and the Province. Grade 8 Grade 9 2. The percentage of female grade 9 students receiving gifted Female Students 1.9% 1.1% education services was lower for the PDSB than for the Toronto-Area Region and the Province. Male Students 2.7% 1.9% 3. Compared to all PDSB students in these grades, male students All Students 2.3% 1.5% were overrepresented and female students were underrepresented. Data source: Ontario Ministry of Education, Education Information Centre, Student Enrolment Analyser Special Education 16
Students Receiving Special Education Services for Giftedness – 2017-2018 by Municipality Key Findings – 2017-2018 by Municipality Percentage of PDSB Students Receiving Gifted Education Services by Total Enrolment, 2017-2018 by Municipality During the 2017-2018 school year at the PDSB: Grade 8 Grade 9 1. Students with home addresses in Mississauga made up the majority of students receiving gifted education services in Mississauga 2.6% 1.8% both grade 8 and grade 9. 2. Compared to all PDSB students in these grades, Mississauga Brampton 0.7% 0.2% students were overrepresented, while Brampton students Caledon 1.0% 1.4% were underrepresented. Caledon students were slightly underrepresented in grade 8 and slightly overrepresented in All Students 1.6% 1.0% grade 9. Data source: PDSB School Information System (SIS), rundate October 31, 2017 17
Students Receiving Special Education Services for Giftedness – 2017-2018 by SVI Key Findings – 2017-2018 by SVI During the 2017-2018 school year at the PDSB: 1. Based on their home address postal codes, grade 8 and 9 students receiving gifted education services had lower average socioeconomic vulnerability index (SVI) scores compared to the PDSB average. These differences were highly statistically significant. 2. Grade 8 and 9 students receiving gifted education services live in areas where the median household income is higher, poverty rates are lower, and rates of home ownership and educational attainment are higher than PDSB averages. Data sources: PDSB School Information System (SIS), rundate October 31, 2017; Socioeconomic Vulnerability Index (SVI) 2017, Peel District School Board 18
Grade 9 Program Placement of Grade 8 Identified Gifted Students over Five Years (2013-2018) Results may not add up to 100% due to rounding Key Findings – Grade 9 Program Placement Legend Over five years at the PDSB (2013-2018): ISELP = In-School Enhanced Learning Program ELC = Intermediate Enhanced Learning Class (Fully Self-Contained) 1. Students who were in a fully self-contained Enhanced ELP = Regional Secondary Enhanced Learning Program Learning Class in grade 8 were more likely to attend the RLCP = Regional Learning Choices Program (e.g., Advanced Placement, Enhanced Learning Program in grade 9, while students in the International Baccalaureate, Regional Arts) In-School Enhanced Learning Program were more likely to EF = Extended French attend Regional Learning Choices Programs. FI = French Immersion *Students who were in both ELP and EF/FI were counted as ELP Data source: PDSB School Information System (SIS), rundate October 31, 2018 19
Secondary Gifted Education at the PDSB 20
Enhanced Learning Program (ELP) Site Profiles Number of Elementary Schools in each ELP Total Number of Gifted Students at Each Site Catchment Area 21 Data source: PDSB School Information System (SIS), rundate October 31, 2018
Gifted Students in Proportion to Total Enrolment in ELP Sites - Five Year Trends Total Enrolment Number of Gifted Students 4 8 8 8 4 8 201 201 201 4 201 201 4 201 201 201 Lorne Park The Woodlands Heart Lake Humberview 22 Data source: PDSB School Information System (SIS), rundate October 31, 2018
Commonalities and Differences amongst ELP Sites Commonalities Differences ● Lead teacher who coordinates the ELP, supports students, and ● Fully self-contained ‘core’ courses at some sites and blended courses provides ad-hoc professional learning for teachers at other sites ● Many opportunities for extracurricular activities and additional ● Some sites offer the opportunity to attend both ELP and French enhancements (e.g., clubs, special events, field trips, music program, Immersion/Extended French, while others do not offer French volunteering) programs ● Capacity and willingness to take on more gifted students ● Cohorts of gifted students at some sites and not at other sites ● Gifted students typically: ● Frictions with mainstream students more pronounced at sites where ○ are involved in the school community ELP is perceived as more ‘elite’ ○ have aspirations to attend university ● Timetabling challenges for sites with smaller programs ○ are very competitive for marks and awards ● Some sites have been able to maintain consistency in the pool of ● High parent engagement and advocacy teachers who teach gifted students while others have not ● Reduced available pool of incoming gifted students: ● Transportation challenges at more remote sites impact ○ Changes to the identification process opportunities to offer the same types of extracurricular activities ○ Parent perceptions of Regional Learning Choices and field trips as at other sites Programs ● Observed increase in the prevalence of mental health issues (e.g., anxiety) in gifted students ● Desire for more cross-site professional learning opportunities focused on gifted education 23 Data source: ELP Site Visits conducted in April-May, 2019
Stakeholder Perspectives: Policies and Practices ● The current ELP model does not offer sufficient flexibility to meet the diverse needs of gifted learners: ○ Students have to take at least 1 enhanced course per semester to maintain bussing, even if not in an area of strength ○ No gifted education supports for students who want to enrol in other programs ○ Need for innovative solutions to accommodate students who want to go beyond their grade level ● Information and support for the elementary to secondary transition process varies by school, particularly for students who are demitted from the gifted program: ○ Parents of demitted students may not know that their children can come back to ELP ○ Parents of demitted students can request an IEP but need to go through the IPRC process ● Regional Learning Choices Programs are having a significant negative impact on ELP enrolment ● There is a need for more cross-site professional learning opportunities for teachers of gifted learners ● There is a need for a central gifted coordinator or principal in addition to the lead teachers at the ELP sites Data source: Key Informant Interviews (N=8) conducted in May-June, 2019 24
Stakeholder Perspectives: Gifted Learners ● Gifted learners have learning needs that cannot always be accommodated with differentiation in mainstream classrooms: ○ Enhancements within mainstream classrooms are often more work rather than different work ○ Teachers who teach enhanced courses progress through the curriculum faster, explore additional areas in a greater depth, and provide a stimulating environment for gifted students ○ Mainstream students are negatively impacted by being in the same class with gifted students ● Larger gifted programs provide more opportunities for students to be with like-minded peers ● Not all gifted learners are the same: ○ Some gifted students are very strong in some areas but not in others ○ Challenges in supporting students with multiple exceptionalities ○ Gifted underachievers are not well understood or supported ● Gifted students are under a lot of stress: ○ High academic expectations from self and parents ○ High involvement in activities inside and outside of school ○ High levels of perfectionism, anxiety, and other mental health issues ○ Classroom practices that promote unfriendly competition 25 Data source: Key Informant Interviews (N=8) conducted in May-June, 2019
Stakeholder Perspectives: Parents of Gifted Students ● Parents prefer contained gifted courses to blended courses because they feel that they serve their children’s academic, social, and emotional needs better ● Parents perceive Regional Learning Choices Programs to be more prestigious than the ELP and to offer better opportunities for their children to get into their university programs of choice ● Parents want to ensure that their children have the highest level of opportunity to demonstrate success: ○ They are highly informed and engaged, but can also be very demanding of staff time and attention ○ Parents want teachers of gifted students to have specialized training Data source: Key Informant Interviews (N=8) conducted in May-June, 2019 26
Secondary Gifted Programming in the Toronto-Area Region School Board Secondary Gifted Programming IEP Process Toronto District Most gifted students continue into the Intensive Support Program (ISP, 10 IEPs are maintained for all gifted students. If the School Board sites). The ISP offers 4 fully self-contained classes for Grades 9 and 10 and 2 for student does not attend the ISP, then IEPs are Grades 11 and 12. TTC tickets may be provided based on distance and financial managed by the school special education 111 secondary schools criteria. support team. Accommodations may relate to curriculum, social communication, organization, Approximately a third of gifted students do not continue into the ISP. Instead time management, participation in class, they attend other specialized schools and programs or their home school. collaboration/group work. Halton District School Most gifted students continue into a Secondary Gifted Placement (SGP, 6 sites). IEPs are maintained for all gifted students. They Board Students need to take at least 2 of 4 gifted courses per year. Gifted courses are are developed at the school level by Special offered to other high-achieving students if necessary to fill the cohort. Education Resource Teachers (SERTs). 16 secondary schools Transportation is provided. The International Baccalaureate is available at 3 sites and the I-STEM program is available at 1 site. Upper Grand District Gifted students attend their home secondary school. Advanced Placement IEPs are maintained for all gifted students. School Board programs are available at 5 sites. The International Baccalaureate is available at Accommodations are mainly curriculum 1 site. focused. Process is managed at the school level 11 secondary schools by SERTs with input from classroom teachers. 27 Data sources: Board Websites and Special Education Plans, Email and Telephone Survey (N = 6), conducted November 2019
Secondary Gifted Programming in the Toronto-Area Region School Board Secondary Gifted Programming IEP Process Toronto Catholic Gifted placements in secondary schools are available in the regular classroom, IEPs are maintained for all gifted students. District School Board with facilitated opportunities for self-selected enhanced learning. The TCDSB also offers many specialized schools and programs at the secondary level. 31 secondary schools Dufferin-Peel Catholic Gifted students are directed to the International Baccalaureate program (3 No information available. District School Board sites), which is also open to non-identified students. Advanced Placement programs are available at 4 sites. There are also 2 Regional Centres for the Arts. 26 secondary schools Halton Catholic Gifted placements in secondary schools are available in the regular classroom. IEPs are maintained for all gifted students. District School Board Advanced Placement programs are available at 3 sites. The International Baccalaureate is available at 1 site. 9 secondary schools Wellington Catholic Gifted placements in secondary schools are available in the regular classroom. IEPs are maintained for all gifted students. District School Board The International Baccalaureate is available at 1 site. 4 secondary schools 28 Data sources: Board Websites and Special Education Plans, Email and Telephone Survey (N = 6), conducted November 2019
Student and Parent Voice 29
Perceptions of Gifted Students in the ELP Percentage of ELP Students who reported experiencing the following feelings often or all the time (N = 514) Percentage of ELP Students who reported taking part in learning activities outside school on a weekly basis (N = 514) 5% to 10% higher than all PDSB secondary students within 5% of all PDSB secondary students Data sources: PDSB School Information System (SIS), rundate October 31, 2018; PDSB Student Census, November 2018 30
Perceptions of Gifted Students in the ELP Percentage of ELP Students who reported experiencing the following feelings often or all the time (N = 514) 5% to 10% higher than all PDSB secondary students within 5% of all PDSB secondary students 5% to 15% lower than all PDSB secondary students Data sources: PDSB School Information System (SIS), rundate October 31, 2018; PDSB Student Census, November 2018 31
Reasons for not Attending the Secondary ELP Reason % of Respondents Key Findings – Parent Interviews ● Parents of gifted students were asked why their child(ren) did not continue in ELP in Grade 9 ● 72% of parents responded ● The main reason for not choosing the ELP was students’ acceptance into a Regional Learning Choices Program (71%), followed by students’ wishes (18%) and proximity to school (16%) *Please note that parents were able to indicate more than one reason, and the results thus do not add to 100%. 32 Data source: Parent Telephone and Email Survey (N = 273) conducted July-September, 2019
Reason: Acceptance into Regional Program ● Perception that regional programs provide better preparation for university ● Perception that regional programs are more academically challenging ● The ELP does not provide a ‘certificate of completion’, whereas regional programs do ● Peer pressure to attend regional programs ● The ELP does not meet gifted students’ needs (e.g., musical or artistic enhancements) Data source: Parent Telephone and Email Survey (N = 273) conducted July-September, 2019 33
Reason: Lack of Information ● Lack of awareness among parents and students that the Enhanced Learning Program exists ● No information or guidance from the Board or school about secondary options for gifted students ● Guidance counsellors indicated there was no difference between ELP and Advanced Placement or that ELP was not necessary ● Letters from the Board indicated the child is demitted from the gifted program Data source: Parent Telephone and Email Survey (N = 273) conducted July-September, 2019 34
Reason: Dissatisfaction with Gifted Programming ● Lack of appropriate enhancement and differentiation in elementary gifted program ● Inconsistency in program delivery ● Insufficient teacher training to teach gifted learners ● Lack of communication between teachers and families ● Not inclusive and socially supportive ● Dissatisfaction with the school in which the elementary gifted program was located Data source: Parent Telephone and Email Survey (N = 273) conducted July-September, 2019 35
Recommendations for Future Planning And Improvement 36
Recommendations for Future Planning and Improvement *These recommendations need to be considered in the context of K-12 gifted education, as elementary programming and practices impact eligibility and participation in secondary gifted programs* Programming and Practices 1. Beginning in the 2020-2021 school year, stop the practice of demitting students with a gifted identification who do not attend the ELP. 2. Beginning in the 2020-2021 school year, provide an IEP for all secondary students with a gifted identification. a. Implementation will be staged: i. Grade 9 students in 2020-2021 ii. Grade 9 and 10 students in 2021-2022 iii. Grade 9, 10, and 11 students in 2022-2023 iv. Grade 9, 10, 11, and 12 students in 2023-2024 b. Exception: any student who chooses to remain in a school after the ELP has been relocated to a different site (see recommendation 3) will receive an IEP regardless of grade level. 37
Recommendations for Future Planning and Improvement Programming and Practices 3. Beginning in the 2020-2021 school year, provide all gifted secondary students with an opportunity to attend contained classes by merging the 4 ELP sites into 2: a. Mississauga Field Office schools - The Woodlands SS b. North Field Office schools - Heart Lake SS c. Any student who wishes to remain in a school after the ELP has been relocated to a different site will be allowed to remain at the current school and will receive an IEP regardless of grade level. Program Streamlining Benefits: ● Improved educational experiences of gifted secondary students by increasing access to a variety of contained courses at different grade levels ● Increased socialization and enrichment opportunities with a larger cohort of gifted students ● Reduced timetabling challenges for schools ● Increased opportunities to develop a consistent pool of teachers who teach gifted students 38
Recommendations for Future Planning and Improvement Programming and Practices 4. During the budget development process for the 2020-2021 school year, consider the allocation of central staff responsible for gifted education. Areas of responsibility would include: ● Designing communication for families and responding to questions ● Coordinating professional learning ● Providing support for IEPs ● Coordinating additional learning opportunities for gifted students ● Reviewing identification practices Information and Support for Families 5. Improve communication and education about secondary gifted programming options by developing standardized communication plans for students in both ELC and ISELP placements (e.g., information packages sent to all parents/guardians of gifted students at time of placement and again in Grade 6 or 7) 6. Develop communication materials about the ELP for distribution during Regional Learning Choices Program information nights 7. Work with ABC representatives to increase support for gifted students and their families in the transition to secondary school (e.g., Erindale SS’s model of transition support for students with LDs) 39
Recommendations for Future Planning and Improvement Professional Learning and Networking Opportunities 8. Provide professional learning opportunities focused on gifted education and gifted learners. 9. Provide networking opportunities for PDSB staff who teach and work with gifted students (e.g., conferences, online discussion forums). 10. Provide networking opportunities for PDSB gifted students regardless of their secondary program choice (e.g., ThinkBowl). Student Well-Being 11. Develop, in collaboration with the board mental health lead, a plan to proactively support gifted students’ mental health throughout secondary school. Equity Considerations 12. Continue to investigate and identify possible causes of the inequitable distribution of gifted students in the ELP related to gender, SVI, and municipality. 13. Review the existing gifted identification processes (elementary and secondary) as they impact the pool of students eligible to attend the ELP. 40
Acknowledgments Thank you to the students, parents, educators, administrators, and staff who contributed to this review. We wish to acknowledge the members of the Review Steering Committee: Craig Caslick, Craig Cooper, Barbara Cyr (SEAC/ABC), Kerry Everitt, Paul Favaro, Shelley Foster (SEAC), Janet Jackowski, Sue Lawton, Shawn Moynihan, Michele Reynolds, Rosemary Stiglic, and Erin Vardy. Special thanks to Tracey Bardell, Liza Brasil, and Kim Bennett for their continued support. 41
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