Retail Retreat & Expo 2019 - Tuesday 21st & Wednesday 22nd May 2019 - Retail Excellence
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Retail
Retreat
& Expo
2019
RETAI
L
in an age
of
Profoun
Transfo d
rmation
Tuesday 21st & Wednesday 22nd
May 2019
Citywest Convention Centre, Saggart, Co. Dublin
in association with
www.retailexcellence.ie
Welcome | Fáilte
In an age where digital disruption and change
in consumer expectations are driving a
profound transformation in the Irish retail
industry we all need support to help us gain
that all-important competitive edge! There is a
new generation of retailers out there who are
delivering a winning combination of
outstanding service in store and ground-
breaking technology online and we need to find
out how! At the 2019 Retail Retreat & Expo you
will meet the experts on both and learn how
you too can deliver the complete memorable
shopping experience which the modern day
consumer now not only craves but expects.
With a host of information labs running over
both days, you will learn about next generation
technology which will drive shoppers into your
store and online. You will learn how to deliver
the ultimate instore shopper experience and
how to bring your business to life.
The conference is about meeting the very best
Partners to the industry, witnessing
presentations from Irish retailers who have
successfully forged ahead to the next level and
from experts in all fields surrounding our
industry. It is about networking with decision
makers and influencers.
BRENT POPE
Rugby analyst & journalist,
author & owner of
It’s where you have to be! Pope Shirts & Shoes brand
After Dinner Speaker -
Overcoming Adversity
David Fitzsimons
Group CEO,
Retail Excellence in association with
DAY1 | Tuesday 21st May
10.50 Welcome Address MC Jonathan Healy
11.00 KEYNOTE There Aren’t Any Stores In Space – YET!
Anthony Hucker, President | CEO Southeastern Grocers, Florida
PLENARY SESSIONS 11.45 – 12.30
Winning the Battle for Talent - Barry Whelan, CEO, Excel Recruitment
Digital Disruption in the Retail Landscape
Heike Zellerhoff, Manager Sales UK & Ireland, Shopware
Building an Experience - James Keogh, MD Rathwood Ireland & UK
Energizing the Fast Food Casual Dining Experience – Dave O’Donoghue, CEO, Freshii
The Last Mile – The Customer Journey from Checkout to Doorstep – Des Travers, CEO, DPD
Enterprise Ireland Online Retail Scheme Clinic
Advertising & Attracting Your Customer in 2020 - Ronan Brady MD, Core Data
13.45 KEYNOTE What Cities & Towns Will Look Like in the Future – Ronan Lyons, Economist
PLENARY SESSIONS 14.45 – 15.30
Introducing the New Format McCauley Pharmacy Group
Jackie Kelly, Trading Director & Peter Maher, Chief Operations Officer
Delivering a Culture-Led Strategy for Dunfermline
Lisa Edwards, BID Manager, Dunfermline Delivers
How Your Most Powerful Customer Experience Tool can Increase Your Sales
Susannah Hewson,Owner, CX Change
Spending Trends & Insights
Robert Doherty, Business Partner Relationship Manager, AIBMS
Anything But Traditional! – Kate Rooney, Retail Director, Best Menswear
Supporting Working Lives & Enterprise Growth in Ireland
Cormac O'Connell, Project Officer, Solas
Rewrite the Rules of Retail - Ryan Reid, Salesforce
www.retailexcellence.ie | #ThisIsRetail
PLENARY SESSIONS 15.45 – 16.30
Retailcraft: Re-engaging the Shopper Experience – Karl McKeever, MD, Visual Thinking
Retail Trends and the Opportunities for Bricks and Mortar Stores - Diane Wehrle, Springboard
Leading With Confidence – Sinéad Kieran, Founder, Coaching By SMK
Operational Excellence - Nick Seaton, Buying & Merchandising Director, Shaws Department Stores
The Ecommerce Journey - Case Studies of Irish Retailers Online facilitated by Gerard Keohane,
Director, StudioForty9
Drive Higher ATVs with Mastercard Instalments - Janne Karppinene, VP, Mastercard
Beating Your Insurance Premium Increase - Paul Cummins, Seachange
16.45 KEYNOTE The Stress Solution – Dr. Rangan Chatterjee
Conclusion Day1 17.30
Retail Retreat Dinner 2019 at Citywest Suite
Pre-Dinner Drinks 18.00 | Dinner 19.00 | After-Dinner Speaker Brent Pope
DAY2 | Wednesday 22nd May
10.00 Welcome address MC Jonathan Healy
10.10 KEYNOTE What the Data Says – Jonathan Duggan, Chief Analytics Officer, AIB
PLENARY SESSIONS 11.00 – 11.45
New Retail – Building Expert Experiences – Matthew Brown, Director, Echochamber
Creating a Positive Culture in Your Business – Alf Dunbar, Creator, You Are The Difference
Embracing Change – Paul Gallagher, Managing Director, Skechers
Grow Fast, Grow Global – Sarah Carroll, Author | Founder Grow Global
Excellence in Ecommerce 2019 - Ted Robinson, Training Manager, StudioForty9
Grow Your Business with Targeted TV Advertising
Gareth Genockey, Regional Sales Contriller Adsmart, Sky Media
www.retailexcellence.ie | #ThisIsRetail
PLENARY SESSIONS 12.00 – 12.45
The Willow Story – From Bricks to Clicks
Jean McCabe, MD, Willow – Retail Excellence National Store of the Year
Motivate Your Team to Motivate Your Business – Keith Rogers, Head of Operations, Ecco
Launching a New Brand into the Irish Market – Stuart Fitzgerald, MD, Leon Ireland
Small Steps with Big Results – How Retailers are Winning with Social Media
Conor Cochrane, MD, Social Media Elite
How Convenient is Your Brand? - Feargal O’Neill, CEO, Gamma
Lessons Learned – Digital Transformation Stories, a panel discussion with progressive Irish
retailers facilitated by Ciaran Bollard, CEO, Kooomo
PLENARY SESSIONS 14.00 – 14.45
5 Secrets to Increasing Your Sales & Profits (Proven Case Studies from Irish Retailers)
Paul Fagan, MD, ActionCOACH
New Frontiers – Growing an Irish Restaurant Brand Internationally
Adrian Crean, MD, Rockets Restaurant Group
New, Now, Next VM – An Elevated Store Presentation – Karl McKeever, MD, Visual Thinking
How Events & Demos Increase Sales – Jane Swarbrigg, MD Inglot Ireland & UK
Reduce Your Losses – Michael Neary, Chairperson Retail Excellence Loss Prevention Group |
Loss Prevention Manager Harvey Norman Ireland & Northern Ireland
From Vanity to Sanity – Beth Quigley & Kenia Gonzalez, Wolfgang Digital
How to Build the Financial Strength of Your Business – Derek Butler, CEO, GRID Finance
Public Affairs Panel : Jim Power, Economist, Senator Neale Richmond (FG), Mary Cloak,
15.00 KEYNOTE
Enterprise Ireland & Shane Clarke, Tourism Ireland - Facilitated by Jonathan Healy
PLENARY SESSIONS 16.00 – 16.45
Trials, Tribulations & Euphoria of Launching a New Brand – Niall Horgan, CEO, Gym+Coffee
How I Manage My Store - Mary Keane, Manager, The Kilkenny Store
Retail Excellence Manager of the Year 2019
A Retail Journey – Lessons Learnt Along the Way – Dan Ryan, Retail Consultant
How to Skyrocket Your eCommerce Conversion Rate
Nick Butler, Digital Marketing Strategist, Ireland Website Design
Our eCommerce Journey - Barry Kerrigan MD, Kerrigan Meats | Colin Harmon, MD, 3Fe Coffee
in conversation with Maeve Dwyer, Head of Customer Service, Marketing & Quality, DPD
Enterprise Ireland Online Retail Scheme Clinic
16.45 KEYNOTE Big Vision, Big Goals! John Burke, Everest Conqueror and Hotelier
Conclusion Day2 17.15
RETAIL EXPO 2019
BOOK YOUR EXHIBITION SPACE AT THE BIGGEST RETAIL SHOW IN
IRELAND AND JOIN OVER 200 PROGRESSIVE SUPPLIERS SHOWCASING
TO THE RETAIL INDUSTRY. BUILD YOUR COMPANY’S AWARENESS IN
FRONT OF 2,500 + RETAILERS IN ATTENDANCE
Gain access to this exclusive partner and retailer event, ticket only sales will not be available
for supplier companies.
"We recognise the importance of supporting retailers in Ireland and we have
been a Corporate Partner to Retail Excellence for over seven years.
Our partnership not only supports their good work but it also directly links to
our business objectives." - Denise McCarthy, GSLS
"We are delighted to be involved with Retail Excellence and are very much
looking forward to this year’s Retail Retreat. It’s a fantastic opportunity to
meet existing customers and build new relationships with progressive
retailers." - Damien O’Driscoll, Positive ProStrategy
Spaces are booking fast
- Secure your place today!
Contact Keelan@retailexcellence.ie
or phone +353 65 68 46927
Retail Retreat & Expo 2019 #ThisIsRetail
#ThisIsRetail
ETAIL
R in an age of
oun d
Pr sformation
of
Tran
Retail Retreat & Expo 2019
Booking Information
Retail Excellence member rates - ticket prices excl. VAT
Day1 - Tuesday 21st May €95.00
Excl. Dinner
Day2 - Wednesday 22nd May €95.00
Excl. Dinner
2 Day Ticket €145.00
Tues. 21st & Wed. 22nd May
Excl. Dinner
Dinner @ Citywest Hotel €85.00
Tuesday 21st May
Book today at:
www.retailexcellence.ie
Non-Member rate available
Please Contact Antoinette@retailexcellence.ie
Terms & Conditions
Delegate cancellations: All cancellations must be made in writing to Retail Excellence
on/before Friday 26th April 2019 . No fees will be reimbursed after this date. Substitutes
can be made at any time. Cancellation or alteration of the event: Retail Excellence
reserves the right at any time to cancel or alter the date of the event, change the
speakers or the venue. In these circumstances, any liability will be restricted to the
delegate fee. Retail Excellence will not be held responsible for any transport,
accommodation or other costs incurred by delegates, exhibitors or speakers.
in association with info@retailexcellence.ie +353 65 68 46927 www.retailexcellence.ie
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