RETAIL REIMAGINED BEVERLY CENTER - Shop America Tours

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RETAIL REIMAGINED BEVERLY CENTER - Shop America Tours
shopamericatours.com        THE MAGAZINE FOR SHOPPING AND TRAVEL 2019

                                                       RETAIL
                                                  REIMAGINED
                                                                       BEVERLY CENTER
                                                               REINVENTING
                                                                 RETAIL AND
                                                               DINING IN LA

                                                                           LOS ANGELES, CA
                                                     @beverlycenter   /beverlycenter   @beverlycenter   beverlycenter.com

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RETAIL REIMAGINED BEVERLY CENTER - Shop America Tours
GET READY                    to arrive in style

                                               A R I ZO N A
                                S COT T S DA L E FA S H I O N S Q UA R E
                                   B I LT M O R E FA S H I O N PA R K
                                       KIERLAND COMMONS
                                          L A E N C A N TA DA

                                              CALIFORNIA
                                       S A N TA M O N I C A P L AC E
                                          B R OA DWAY P L A Z A
                                         LA CUMBRE PLAZA
                                              A R D E N FA I R

                                          CO LO R A D O
                                      TWENTY NINTH STREET

                                                ILLINOIS
                                 T H E S H O P S AT N O R T H B R I D G E
                                FA S H I O N O U T L E T S O F C H I C AG O

                                              N E W YO R K
                                         QUEENS CENTER
                       FA S H I O N O U T L E T S O F N I AG A R A FA L L S U S A

                                                OREGON
                                       WA S H I N G TO N S Q UA R E

                                           P E N N SY LVA N I A
                               FA S H I O N D I S T R I C T P H I L A D E L P H I A
                                 (O P E N I N G S E P T E M B E R 2 0 1 9 )

                                          WA S H I N G TO N , D C
                                     T YS O N S C O R N E R C E N T E R

                     M a c e r i c h To u r i s m . c o m |     @ S h o p Trave l G i r l

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RETAIL REIMAGINED BEVERLY CENTER - Shop America Tours
MORE THINGS
        TO MORE PEOPLE
        REIMAGINING TOP RETAIL DESTINATIONS
        By Kate Birchler, Assistant Vice President, Tourism Marketing, Macerich Shopping Centers & Fashion Outlets

                                                                                                  True Food Kitchen to Sonoma Wine
                                                                                                  Garden, plus Gourmandise, a hands-
                                                                                                  on cooking school. Of course, its
                                                                                                  top retail attractions range from
                                                                                                  Bloomingdale’s and Nordstrom to
                                                                                                  Barneys New York, Louis Vuitton and
                                                                                                  a host of creative, emerging brands
                                                                                                  including Tyra Banks’s Modelland, a
                                                                                                  first-of-its-kind experiential attraction
                                                                                                  opening in 2019. Santa Monica Place
         Scottsdale Fashion Square                                                                is always reimagining its signature
                                                                                                  West Coast experience.

       S
              hoppers today want it all. They want stores that are relevant to them with
              fresh merchandise and exciting experiences built in, along with great service.      Also upcoming this fall is the
              They want emerging concepts, destination restaurants, more and better               opening of a major new visitor-
        entertainment and fabulous visuals that make for one-of-a-kind Instagrammable             focused reinvention: Fashion District
        moments. This is true for locals and it’s absolutely true for visitors, who make          Philadelphia. This four-level retail,
        shopping + dining + entertainment a key part of their travels.                            dining and entertainment hub spans
                                                                                                  over 800,000 square feet across three
        Macerich, with a portfolio that includes some of the country’s best properties in the     city blocks in the heart of downtown
        best markets, is on the cutting edge when it comes to reimagining retail centers          Philadelphia in Pennsylvania.
        in visitor-focused markets. One top example is Scottsdale Fashion Square, the             Noteworthy entertainment offerings
        overwhelmingly dominant luxury retail property in sunny, sexy Arizona. This past fall,    include the market’s first City Winery,
        Scottsdale Fashion Square unveiled its new luxury wing with a refined collection of       plus Round1 and AMC Theatres, which
        extraordinary luxury amenities and stores. This includes Arizona’s first Saint Laurent,   join a host of other inviting restaurants
        among more than 40 of the finest global names such as Gucci, Cartier, Bottega             and retailers to create an exciting,
        Veneta, Bulgari, Hublot, Prada and more. In addition, a brand new Apple flagship, six     urban mix.
        new soon-to-open upscale dining options – including the new Nobu – and fitness
        brand Equinox locations make this an inspired, much-more-than-retail destination.         Not only do great properties in great
        Next, the property will add Caesars Republic Scottsdale, the first non-gaming, four-      visitor markets continue to open brand
        star hotel from the famed Caesars Entertainment brand.                                    new, must-see stores, but the best are
                                                                                                  chock full of fresh experiences. There’s
        Just in time for summer, Macerich’s award-winning Santa Monica Place in                   more entertainment and destination
        California – the all-outdoor shopping, dining and entertainment destination               dining, as well as surprising amenities,
        just blocks from the beach – will introduce a brand new, larger location for              and they all come together to offer
        LA’s only children’s museum, the Cayton Children’s Museum by ShareWell.                   today’s discerning travelers what they
        Santa Monica Place pleases palates with great restaurants for everyone, from              really want: everything.

        Santa Monica Place                                                                                      Fashion District Philadelphia

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RETAIL REIMAGINED BEVERLY CENTER - Shop America Tours
BEVERLY CENTER
        LA’S PREMIERE DESTINATION FOR
        FASHION, SHOPPING, DINING AND
        ENTERTAINMENT
                                                                                               fast-casual eateries take advantage
                                                                                               of sweeping views of the city and
                                                                                               the new skylight, including Easy’s
                                                                                               by Jeremy Fall and Lamill Coffee.
                                                                                               Additional sit-down restaurants
                                                                                               opening in 2019 include Akira Back
                                                                                               Steak by Chef Akira Back and Angler
                                                                                               from acclaimed Chef and Owner
                                                                                               Joshua Skenes/Saison Hospitality.

                                                                                               Rounding out the Center’s mission
                                                                                               to offer shoppers a personalized
        Grand Court                                                                            experience is Room, the Center’s home
                                                                                               for offers on entertainment, travel,

       L
              ocated in the heart of Los Angeles, Beverly Center is the premier fashion,       area attractions, dining and more.
              food and lifestyle destination, designed and curated to celebrate the creative   Room also serves as the home base
              spirit of LA. The recent reimagination of Beverly Center, with its bright, new   for Room Service, where members
        contemporary design, perfectly-curated retail, an enviable line-up of dining options   receive concierge services provided
        and experiential offerings, becomes a singular lifestyle destination made for the      by Quintessentially, a leading luxury
        creative class who move LA and the rest of the world forward.                          company known for creating bespoke
                                                                                               experiences and offering lifestyle
        Beverly Center is home to over 100 stores, featuring the best in luxury,               services globally. Members receive
        contemporary and fast-fashion favorites. The unique retail collection targets the      a host of premium benefits, from a
        trend seekers and tastemakers of LA and beyond. The Center’s luxury collection         private workspace to courier assistance
        includes Balenciaga, Fendi, Gucci, Louis Vuitton, Prada, Saint Laurent,                and wardrobe planning, private dinners
        Salvatore Ferragamo, Tiffany & Co., Versace and more. A unique assortment of           and more.
        contemporary brands, including Apple, COS, Sandro and Maje paired with an
        expanded fast-fashion collection, including LA’s largest Zara, XXI Forever, H&M        Beverly Center welcomes visitors from
        and Uniqlo await shoppers.                                                             all around the world with the Passport
                                                                                               to Shopping program, where visitors
        Beverly Center is LA’s new culinary destination, as it unites a one-of-a-kind          from over 50 miles away can receive
        lineup of chef-driven restaurants and fast-casual eateries, for food lovers and        exclusive offers from nearly 50 retailers
        foodies alike. Seven street level restaurants include Cal Mare by Chef Adam            by visiting the Concierge Desk on Level
        Sobel in collaboration with Chef Michael Mina, Farmhouse by Restaurateur               6 in Grand Court. Follow us on WeChat
        Laurent Halasz and Executive Farmer Nathan Peitso and Yardbird Southern                and access our digital Passport to
        Table & Bar by Restaurateur John Kunkel, as well as Eggslut, Marugume                  Shopping from our mini program.
        Udon, Tocaya Organica and Pitchoun Bakery & Café. Inside the Center, new               BeverlyCenter.com

        Farmhouse                                 Yardbird                                      Cal Mare

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RETAIL REIMAGINED BEVERLY CENTER - Shop America Tours
LOS ANGELES

                                   B E V E R L Y

                                            C E N T E R
                                               Shop the best in luxury, contemporary and
                                            fast-fashion favorites and dine out at one of our
                                             chef-driven restaurants or fast-casual eateries.

                                  @beverlycenter   /beverlycenter      @beverlycenter
                                                                                    beverlycenter.com
                             @beverlycenter      /beverlycenter         @beverlycenter  beverlycenter.com

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RETAIL REIMAGINED BEVERLY CENTER - Shop America Tours
CONTENTS
                                                                                          3     MACERICH SHOPPING CENTERS
                                                                                                & FASHION OUTLETS
                                                                                                Reimagining Top Retail Destinations
                                                                                          4     BEVERLY CENTER
                                                                                                LA’s Premiere Destination
                                                                                          7     SOUTH COAST PLAZA
        Arden Fair                                                                              Shopping and Dining Reimagined
                                                                                          8     RETAIL REIMAGINED

        WELCOME!
                                                                                                New Concepts Redefine Retail
                                                                                          10 NEW ORLEANS
                                                                                                Tax Free Shopping
                                                                                          12 LOUISIANA

                                                               ようこそ
                                                                                                Cultural Shopping Trail
        WILLKOMMEN                   BIENVENIDO                                           14 NEW ENGLAND DEVELOPMENT
                                                                                                Exceptional Shopping Experiences
        BIENVENUE             ⪎㱕⤾⼥                BEM-VINDO
                                                                                          16 MALL OF AMERICA®

        S
              hop America Alliance is celebrating 22 years of promoting Shopping,               #ConfidentlyYou
              Dining and Cultural Heritage Tourism, the top three travel activities in    18 BLOOMINGTON MN
                                                                                                Home of Mall of America
              North America. Since 1998, Shop America has been catering to discerning
        travelers from around the world.
                                                                                          19 DESTINY USA
                                                                                                Shopping, Dining, Entertainment &
                                                                                                Lodging
        In this issue, Shop America Magazine explores many exciting stories of            20 YORKDALE SHOPPING CENTRE
        “Retail Reimagined” at Beverly Center, Macerich Shopping Centers and Fashion            Toronto’s Most Fashionable Destination
        Outlets, Mall of America, Bloomington Minnesota, Destiny USA, South Coast         22 NEW YORK CITY FAVORITES
        Plaza, Simon Shopping Destinations, Yorkdale Shopping Centre, New England               Shopping, Dining, Events and Views
        Development, Outlets at Tejon, New Orleans, Louisiana’s Cultural Shopping Trail   23 OUTLETS AT TEJON
        and more. Enjoy and Happy Shopping!                                                     California Road Trip Destination
                                                                                          24 THROUGHOUT THE USA
                                                                                                Welcome Centers
                                                                                          25 CALIFORNIA
                                                                                             Welcome Centers
                                                                                          30–34 BEST SHOPPING IN
                                                                                                NORTH AMERICA

         Beverly Center                   Santa Monica Place
                                                                                                                   MAGAZINE 2019
                                                                                                   Shop America Magazine is published
                                                                                              by Skies America and distributed in partnership
                                                                                                        with AAA/CAA in the U.S.A.
                                                                                                 and Essentially America in China, Mexico
                                                                                                         and the United Kingdom.
                                                                                                  View online at: ShopAmericaTours.com
                                                                                                   PRESIDENT & PUBLISHER/EDITOR
                                                                                                        Rosemary Rice McCormick,
                                                                                                       ShopAmericaTours@aol.com
                                                                                                                707-224-3795
            • Represents hundreds of the best shopping centers, outlets,                               CONTENT CONTRIBUTORS
                                                                                                Kate Birchler, Macerich Shopping Centers
              retailers and shopping destinations throughout North America                                  and Fashion Outlets
                                                                                               Lesley Boughen, Yorkdale Shopping Centre
            • Focus on optimal shopping and dining experiences                                Denise Thevenot, Louisiana Tax Free Shopping
                                                                                                         New Orleans & Company
            • Markets dozens of fun shopping packages including Shop & Play,                               SALES EXECUTIVES
              Shop & Dine, Shop & Shuttle, Shop & Explore, Shop with a Celebrity                      Larry Cohen, Northeast Media
                                                                                                 Andrea Nyquist, Shop America Alliance
              Stylist, Shop & Cook and more at travel trade events worldwide.                          DESIGN AND PRODUCTION
                                                                                                   Skies America Publishing Company
            • The source for Shopping Tourism data, research and content                                  www.skiesamerica.com
                                                                                                         James R. Rullo, President
            • Produces the annual ONE Travel Conference for Shopping,                           Sheri Cunningham, Senior Vice President/
              Dining and Cultural Tourism, to be held September 18-20, 2019,                                  Group Publisher
                                                                                                   Michelle Fandrey, Creative Director
              in Bloomfield Hills, Michigan. ONEtravelconference.com                                     Samantha Mitchell, Editor
                                                                                                      Cindy Pike, Graphic Designer/
            • Publishes Shop America Magazine and ShopTalk Ezine.                                         Production Coordinator
              ShopAmericaTours.com                                                             Copyright 2019 Shop America Alliance LLC,
                                                                                                             all rights reserved.
                                                                                                   COVER: Beverly Center, Taubman

    6   SHOP AMERICA | ShopAmericaTours.com

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SOUTH COAST PLAZA
        THE ULTIMATE DESTINATION ON THE
        WEST COAST
                                                                                             AllSaints, Scotch & Soda, Maje
                                                                                             and Sandro in a singular setting.
                                                                                             Moynat, Eve by Eve’s, Camilla and
                                                                                             Zimmermann will soon join the global
                                                                                             roster at South Coast Plaza.

                                                                                             Dining options are also diverse,
                                                                                             from casual cafés to sought-after
                                                                                             restaurants such as Vaca by “Top
                                                                                             Chef” finalist Amar Santana, Terrace
                                                                                             by Mix Mix, Water Grill, Hamamori
                                                                                             and Din Tai Fung.

                                                                                             With three valet parking locations, four
                                                                                             concierge locations and a VIP suite,
                                                                                             South Coast Plaza offers unrivaled
                                                                                             guest services and amenities. Visitors
                                                                                             can avail of personal stylist services,

       S
             outh Coast Plaza is a renowned international shopping destination and           complimentary language assistance,
             home to an unparalleled collection of more than 250 boutiques and               package check, reservation assistance
             30 restaurants, including coveted luxury fashion brands, top jewelers,          for center’s restaurants or an upcoming
        contemporary stores and popular home retailers.                                      show at the adjacent Segerstrom
                                                                                             Center for the Arts, and more. South
        Conveniently located in Costa Mesa and near world-famous beaches,                    Coast Plaza welcomes out-of-state
        Disneyland Resort and John Wayne Airport, South Coast Plaza is a must-see            and international visitors with its VIP
        for visitors to Southern California.                                                 Passport, featuring value-added offers
                                                                                             at more than 100 stores and restaurants.
        Here, the world’s most sought-after luxury and fashion boutiques are mere steps
        away from each other, among them Hermès, Gucci, Chanel, Dior, Louis Vuitton,         Together, the center’s unique
        Dolce&Gabbana, Céline, Balenciaga, Prada, Fendi, Alexander McQueen, Givenchy,        collection of boutiques and
        Saint Laurent and Dior Men. The center also has one of the largest collections in    restaurants, extraordinary guest
        the U.S. of fine jewelry and timepiece salons, including Vacheron Constantin, IWC,   services and amenities and proximity
        Rolex, Officine Panerai, Harry Winston, Van Cleef & Arpels, Mikimoto and more.       to Southern California attractions
                                                                                             make South Coast Plaza the ultimate
        Contemporary fashion boutiques add a vibrant dimension to the center, with           shopping destination on the West
        brands hailing from Spain, the Netherlands, France, Sweden, Italy and the U.S.       Coast. For more information, visit
        Nowhere else in North America can visitors find Aritzia, COS, & Other Stories,       SouthCoastPlaza.com.

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RETAIL REIMAGINED BEVERLY CENTER - Shop America Tours
RETAIL REIMAGINED
        NEW CONCEPTS REDEFINE RETAIL &
        ENTERTAINMENT

          American Dream

        American Dream                             creating something completely new            demographic located in a greater
        “Unrivaled.” That is how the team at       and dynamic that has never been              NY-NJ metro market area that
        Triple Five Worldwide, owners of Mall      done before and we are doing it in           generates more than $136 billion in
        of America and West Edmonton Mall,         one of the world’s most incredible           sales annually. The property’s close
        describe its latest entertainment and      markets. American Dream is a curated         proximity and direct connections to
        retail destination, American Dream. By     and thoughtfully designed blend of           New York City, comprised of over 20
        taking best practices learned across       new-to-market retail, unprecedented          million residents and hosting over
        its portfolio and fusing them with a       entertainment, attractions, world-class      65 million annual visitors, is one of
        fresh perspective, American Dream,         dining and culinary experiences, artfully    the key attributes that make this
        located less than five miles from          presented in an architecturally exciting     property able to claim 40 million
        Manhattan, in East Rutherford, New         and elegant environment like no other.       annual visitors with a tourist draw
        Jersey, adjacent to the Meadowlands        Nothing exists on this scale, with this      projected at 50%. A major point of
        Sports Complex, combines world-            mix and presentation in this market—         distinction for American Dream lies
        class retail, entertainment, destination   the pre-eminent global gateway to the        in the tenant mix with 55 percent
        dining and the latest in technology        world. We will draw 40 million visitors      entertainment attractions and 45
        into a one-of-a-kind, must-see, new        annually from the local and northeast        percent retail. Set to open in stages
        customer experience.                       region, domestically and internationally.”   this year, American Dream includes
                                                                                                three major indoor entertainment
        Don Ghermezian, President & CEO            American Dream will draw on                  attractions, over 450 tenants and a
        of American Dream, said, “We are           a diverse and broad consumer                 dozen other attractions—far eclipsing

    8     SHOP AMERICA | ShopAmericaTours.com

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RETAIL REIMAGINED BEVERLY CENTER - Shop America Tours
the original concept, and with few        Taubman’s $500 Million                    Perfectly Curated Retail
        peers, if any, in the changing U.S.       Reimagination of Iconic                   Beverly Center’s newly elevated
        retail real estate market.                Beverly Center Reinvents                  retail offering crosses every price
                                                  Retail & Dining in LA                     level and fashion profile, perfect
        American Dream’s scope owes to a          Taubman Centers, Inc. has completed       for the cross-shopping practices of
        vision to have the property operate       its highly anticipated $500 million       modern customers. With LA’s largest
        year-round. It includes an indoor ski     reimagination of Beverly Center           collection of shops and restaurants
        park, with a 16-story, 800-foot-long      that transformed every aspect of          under one magnificent skylight,
        ski slope; an enclosed Nickelodeon-       the iconic shopping destination,          the new Beverly Center reflects
        themed amusement park with two            located in the heart of Los Angeles       the diverse styles and tastes of Los
        Gerstlauer roller coasters, one with      for 36 years. Expanded luxury and         Angeles and its many visitors. An
        the world’s steepest vertical drop        contemporary fashion, destination         unparalleled collection of luxury,
        at 121.5 degrees, among 24 rides          dining, studio/concierge services,        contemporary and fast-fashion
        and attractions; and a glass-domed        sweeping views and bright, open           brands awaits shoppers, including
        DreamWorks-themed water park with         spaces are just a few of the center’s     Apple, Balenciaga, Coach, COS, Dolce
        a 1.5-acre wave pool and 35 slides.       new features.                             & Gabbana, Fendi, G-Star Raw, Gucci,
                                                                                            H&M, If & Co., Longchamp, Louis
        Then there’s the retail zone, a massive   “Beverly Center has a special             Vuitton, Maje, MCM, Michael Kors,
        assembly of shops, including high-        place in the history of this creative     Omega, Polo Ralph Lauren, Prada,
        end luxury and fashion brands in a        community, and our intention with         Saint Laurent, Salvatore Ferragamo,
        dedicated environment called “The         this transformation was always to         Sandro, Superdry, The Celect, Tiffany
        Collections” section, anchored by         ensure the center best reflects and       & Co., Traffic Los Angeles, Uniqlo,
        Saks Fifth Avenue and Barneys New         serves both its neighbors and those       Versace, Wolford, Zara and more.
        York, that is more than 80% leased.       who visit Los Angeles each year,”         An unmatched restaurant collection
        More attractions dot the property:        said Chief Operating Officer William      includes fine-dining options Cal Mare,
        an experiential theme that will           S. Taubman. “We sincerely thank our       Farmhouse and Yardbird Southern
        feature a 35,000 sq. ft. Legoland; a      many partners who have joined us in       Table & Bar, and fast-casual eateries
        300-foot-tall observation wheel with      creating this true homage to fashion      Eggslut, Easy’s, Tocaya Organica,
        26 climate-controlled gondolas to         and food in one of the most vibrant       LAMILL Coffee, Maragume Udon and
        view New York City; a 35,000 sq. ft.      and exciting markets in the world.”       Pitchoun Bakery & Cafe. More great
        Merlin Entertainment-run Sea Life                                                   additions, including The Webster, are
        Aquarium; a NHL regulation-size           Key focus areas for the project           coming soon.
        ice-skating rink; an 80,000 sq. ft.       included creating a bright,
        Kidzania role-playing venue; a 1,400-     contemporary exterior that connected      Art Installations and Lighting
        seat Cinimex luxury movie theater         the center to the neighborhood,           The 35-foot-tall Grand Court digital
        and other interactive stores. There are   bringing in plenty of natural light,      LED screen is showcasing the first-ever
        also more than 100 dining options,        further elevating the retail lineup,      solo and permanent LA installation of
        another 22,000 parking spaces from        adding a variety of dining options and    well-known media artist, designer and
        the adjacent sports complex, with a       ensuring easy access and parking.         spatial thinker Refik Anadol. The first
        future 800-room hotel all filling out     Beverly Center was open during all        chapter of his installation, “Impossible
        the development’s resort-like feel.       three phases of construction.             Materials: Fashion,” features his
                                                                                                               continued on page 26

          Beverly Center Grand Court

                                                                                           ShopAmericaTours.com | SHOP AMERICA         9

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RETAIL REIMAGINED BEVERLY CENTER - Shop America Tours
NEW ORLEANS
        TAX FREE SHOPPING FOR
        INTERNATIONAL VISITORS
        By New Orleans & Company

                                                                                               of cafés and restaurants in which to
                                                                                               relax while admiring the unique French
                                                                                               Quarter architecture.

                                                                                               Stretching from Canal Street
                                                                                               to Audubon Park, Magazine
                                                                                               Street boasts six miles of world-
                                                                                               famous shopping in New Orleans.
                                                                                               Interspersed with charming homes,
                                                                                               a mix of renovated warehouses and
                                                                                               shops sell antiques, clothing, shoes,
                                                                                               cigars, home furnishings, books,
                                                                                               records, pottery and more. Magazine
                                                                                               Street is the ideal spot for a leisurely
         Photos courtesy of New Orleans & Company                                              walk-about, with plenty of coffee
                                                                                               shops, cozy pubs and restaurants to

        H
               ere, in this little corner of the American South, where European                provide a pit stop and refreshment to
               traditions blend with Caribbean influences, the history is as colorful as       the busy shopper.
               the local architecture and the food is the stuff of legend. Haitian and
        African Creoles developed an exotic, spicy cuisine and were instrumental in            New Orleans also boasts some
        creating jazz and Cajun Zydeco. The street names are French and Spanish, the           exceptional shopping centers. The
        Creole architecture comes in a carnival of tropical colors and the voodoo is a         Shops at Canal Place is home to
        Caribbean import. The magic of New Orleans is irresistible.                            luxury stores like Tiffany & Co. and
                                                                                               Saks Fifth Avenue. In contrast, The
        A cultural gumbo, we celebrate our differences. In fact, we celebrate almost           Outlet Collection at Riverwalk hosts
        anything in the Big Easy and have a saying: LAISSEZ LE BONS TEMPS ROULER—              deals at Neiman Marcus Last Call
        LET THE GOOD TIMES ROLL. A reminder of New Orleans’ French heritage, a way of          and Nordstrom Rack. In the suburbs,
        life that began three centuries ago and remains today.                                 Lakeside Shopping Center has a
                                                                                               myriad of shops including Macy’s,
        From the French Quarter to Magazine Street, New Orleans offers an array of             Apple and Sephora.
        retail choices. Options include hundreds of boutiques, art galleries, shopping
        centers, outlet malls and antique stores throughout the city.                          International visitors to Louisiana
                                                                                               can take advantage of a sales tax
        With numerous art galleries and antique shops, Royal Street in the French              refund on purchases made at over
        Quarter is the perfect place to find a rare relic or New Orleans souvenir. Elaborate   900 tax free stores and centers.
        wigs, vintage-inspired dresses, fine jewelry, crystal chandeliers and more can be      Visit LouisianaTaxFree.com and
        found along this colorful street. When your shopping is done, there are plenty         NewOrleans.com for more information.

   10    SHOP AMERICA | ShopAmericaTours.com

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NEW ORLEANS
                                         International visitors enjoy tax free shopping!

                         Come experience the cultural gumbo of distinctive architecture, cool jazz
                        and celebrated cuisine that only New Orleans knows how to dish out. Here,
                         international visitors enjoy tax free shopping on everything from unique
                              galleries and boutiques to high-end retailers and outlet malls.

                         Visit NewOrleans.com and start planning your trip today!

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EXPERIENCE
        LOUISIANA’S
        CULTURAL SHOPPING TRAIL
        By Denise Thevenot, Executive Director, Louisiana Tax Free Shopping

                                                                                                   While enjoying the SASI-ONE Award-
                                                                                                   winning Cultural Shopping Trail,
                                                                                                   be sure to experience some of the
                                                                                                   other trails for which Louisiana is
                                                                                                   famous. Louisiana offers the Myths
                                                                                                   and Legends Byway, the Great River
                                                                                                   Road Trail, Louisiana’s Colonial
                                                                                                   Trails, the Creole Nature Trail and
                                                                                                   the Zydeco Cajun Prairie Byway and
                                                                                                   many more.
                                                                                                   LAShoppingTrail.com

        W
                      hile visiting Louisiana, break   Louisiana is known for music, food
                      away from the highway and        and its culture. Key parts of that

                                                                                                     T
                      you are sure to discover         culture are the antique shops in small              he Louisiana Cultural
        unique retail experiences while traveling      towns, the outdoor specialty shops                  Shopping Trail is a new
        through the state’s shopping trails. The       that sell gear to get you ready for the             product from the
        trails offer something for all visitors,       Sportsman’s Paradise and the Cajun            Louisiana Tax Free Shopping
        from antique or boutique shopping to           villages that allow you to take home a        program. Louisiana Tax Free
        viewing culture through locally hand-          piece of Louisiana.                           Shopping is one of only two
        crafted goods, tasting and sharing                                                           state-wide programs in the
        culinary delights or gearing up for            This site will help you find “Cultural
                                                                                                     United States that offer
                                                                                                     international visitors a tax free
        outdoor adventures.                            Retail” at over 800 local vendors
                                                                                                     shopping experience during
                                                       representing every corner of the
                                                                                                     their visit to the state.
        The Cultural Shopping Trail highlights         state. Visitors can use the interactive       Louisiana Tax Free Shopping
        Louisiana’s local businesses that              Louisiana Cultural Shopping Trail             has over 1,500 participating
        provide unique culture in the form             online map to plan their activities, from     stores and six redemption
        of retail. From culinary delights to           outlet shopping in north Louisiana,           centers located throughout
        voodoo treasures, you are sure to              to the Front Street Marketplace               the state where refunds are
        locate that one item that allows you to        on Natchitoches’ riverbank, to the            issued in cash.
        experience culture while shopping and          charming cottage boutiques in                 Visit louisianataxfree.com
        visiting local venues.                         Covington’s historic district.

   12    SHOP AMERICA | ShopAmericaTours.com

Louisiana_US.indd 12                                                                                                                4/25/19 8:51 AM
Louisiana_US.indd 13   4/25/19 9:00 AM
EXCEPTIONAL SHOPPING EXPERIENCES
       ACROSS THE USA

       CambridgeSide                                                                                                    Asheville Outlets

       W
                    elcome to the most exciting shopping experiences      Outlets of Des Moines is Iowa’s newest outlet center and
                    imaginable. From well-appointed outlet centers        features top brands such as Nike Factory Store, Polo Ralph
                    featuring brand name favorites at up to 70%           Lauren Factory Store, Michael Kors, Lucky Brand, Le Creuset,
       off, to the best urban shopping centers, to charming town          Brooks Brothers Factory Store, Vera Bradley Factory Outlet
       centers in distinctive waterfront communities, New England         Store, Under Armour, Express Factory Outlet, LOFT Outlet
       Development provides visitors with memorable shopping              and American Eagle. The center hosts a wide array of
       experiences nationwide.                                            shopper experiences, including an annual food and beer truck
                                                                          festival, family friendly events and more.
       Asheville Outlets in North Carolina offers shopping favorites at
       remarkable savings. Shop Field & Stream, Coach, Vera Bradley       CambridgeSide in Boston is the waterfront shopping center
       Factory Outlet Store, west elm OUTLET, Under Armour,               named #1 in Boston’s Best Malls and Shopping Centers
       Pandora Jewelry and Dillard’s Clearance Center. Asheville          by USA Today 10 Best. The reimagined CambridgeSide
       Outlets also offers a wide array of experiences at the center,     is a place to shop, dine, indulge and relax. This shopping
       including an annual food and beer truck festival, kids days and    destination features 80 shops and restaurants, including
       the Drive Electric Earth Day Celebration. The center is close to   Apple, H&M, A|X Armani Exchange, Sephora, Superdry, Best
       Asheville hotels, convention centers and local attractions.        Buy, The Cheesecake Factory, World of Beer and many
                                                                          more. CambridgeSide is located just steps from downtown
       Outlets of Little Rock in Arkansas offers a wide variety of        Boston, Museum of Science, Boston Duck Tours, Charles
       stores including Brooks Brothers Factory Store, Cole Haan          Riverboat, Boston’s North End and other area attractions.
       Outlet, Gap Factory, H&M, J.Crew Factory, LOFT Outlet, Nike        Enjoy free weekly fitness series, family friendly events and
       Factory Store, Old Navy, RH Outlet, New Balance Factory            unique art experiences.
       Store, Tommy Hilfiger and more. The center offers many family
       friendly activities and events including food truck festivals.     New England Development centers understand that tour
                                                                          operators are seeking shopping experiences that provide
       Palm Beach Outlets in Florida is a visitor favorite, featuring     a rich array of stores, comfortable ambiance, exceptional
       today’s most popular retailers including Saks Fifth Avenue         parking, amenities and programming specifically designed
       OFF 5TH, Polo Ralph Lauren Factory Store, Nike Factory             to meet the needs of visiting groups. To schedule a VIP
       Store, Stuart Weitzman, Banana Republic Factory, Cole Haan         shopping experience, visit NEDTours.com
       Outlet, Vera Bradley Factory Outlet Store, Ann Taylor Factory
       Store, Tommy Hilfiger and Nordstrom Rack. The center invites        When shopping New England Development centers, be sure
       visitors to monthly car shows, food and wine festivals, fashion    to visit the customer service center for coupon books offering
       events and more.                                                   additional savings!

                            Palm Beach Outlets                            Outlets of Des Moines                     Outlets of Little Rock

  14     SHOP AMERICA | ShopAmericaTours.com

NewEngland_US.indd 14                                                                                                                4/25/19 9:04 AM
For more information or to add a shopping stop to your itinerary, contact us at tours@NEDevelopment.com or NEDtours.com.

            Group amenities available:

              FREE gift & coupon book
             .........................
                Shopping packages
             .........................
                   easy drop off
             .........................               West Palm Beach, Florida                Asheville, North Carolina
                   meet & greet
             .........................                  100+ outlets                            70+ outlets
                  coach parking                     PalmBeachOutlets.com                  ShopAshevilleOutlets.com

                     Little Rock, Arkansas                 Altoona, Iowa                    Cambridge, Massachusetts
                       65+ outlets              50 outlets + more to come               80 shops + restaurants
                OutletsofLittleRock.com             OutletsofDesMoines.com                  CambridgeSide.com

NED-37814 FP US-Mex Ad CR-3.indd 15                                                                                      4/25/19 9:05 AM
CONFIDENTLY BEAUTIFUL
        CONFIDENTLY POSITIVE
        CONFIDENTLY YOU
        MALL OF AMERICA
                                                                                                                       ®

        M
                  all of America is the largest retail and entertainment   and bold prints to modern suiting and splashes of color,
                  center in North America. Located in Bloomington,         Mall of America® has something for everyone. Come in and
                  Minnesota, just minutes from downtown Minneapolis,       see for yourself—and walk out dressed with confidence
        St. Paul and MSP International Airport, the Mall welcomes over     that only you can own.
        40 million visitors annually, making it one of the most visited
        tourist destinations in the world. With JW Marriott + Radisson     #ConfidentlyYou
        Blu conveniently connected to the Mall, Nickelodeon Universe
        theme park, plus over 50 dining options, 16 attractions and        Mall of America® wants guests to take on every day with
        520 stores (no tax on clothing or shoes!) Mall of America has      the confidence to know that they are more than enough.
        a little bit of everything…for everyone.                           With the support of its partners, we are proud to affirm our
                                                                           commitment to the body confidence movement. Whatever
        There’s a limitless attitude in the air and the freshest trends    you are looking for, MOA® invites you to explore and
        are filled with ways to showcase your individual style.            discover the best version of yourself.
        Discover must-have looks this season—from breezy dresses           MallofAmerica.com

   16     SHOP AMERICA | ShopAmericaTours.com

MallofAmerica.indd 16                                                                                                              4/25/19 9:07 AM
EXPERIENCE LUXURY
                                                         UNDER ONE ROOF
                                                 Welcoming over 40 million guests annually, Mall of America® is the largest
                                                 retail and entertainment destination in North America. With over 520
                                                 retailers (no tax on shoes and clothing), 50 dining options, 16 attractions
                                                  and 2 connected full-service hotels, MOA® has a little bit of everything.

                                                 :::::::::::::::::::::::::

                                                      @NORDSTROM                                                               @NORDSTROM

                                                                                        @NORDSTROM
                                                      @NORDSTROM

                                                                                        PERSONAL SHOPPING                      PERSONAL SHOPPING
                                                                                     AVAILABLE BY APPOINTMENT               AVAILABLE BY APPOINTMENT

                                                                       @NORDSTROM

                                                 :::::::::::::::::::::::::

                                                                 B LO O M I NGTO NM N.O RG

                                                      /MALLOFAMERICA         @MALLOFAMERICA                @MALLOFAMERICA              MALLOFAMERICA

ShopAmericaMagazine_8.125x10.875_PRESS.indd 17                                                                                                     4/25/19 9:10 AM
BLOOMINGTON MN
        HOME OF MALL OF AMERICA
                                                                                                        ®

                                                                        and more join the ever-growing list of luxury stores at MOA.
                                                                        In addition to tax-free shopping on clothing and footwear and
                                                                        myriad dining options, Mall of America is also home to unique
                                                                        attractions like Crayola Experience, FlyOver America and virtual
                                                                        reality experiences 5D Extreme Attraction and XD Ride. The
                                                                        seven-acre Nickelodeon Universe® theme park offers 27 rides
                                                                        and the longest indoor zip line in North America. The amazing
                                                                        underwater world of SEA LIFE® Minnesota Aquarium is home to
                                                                        thousands of sea creatures.

       B
               loomington welcomes visitors with first-class            Find more information, compare hotel rates, explore getaway
               attractions, lively restaurants and over 9,300 rooms     packages and check out itineraries and events.
               in more than 40 convenient hotels. From a refreshing     BloomingtonMN.org
        walk through one of our many parks and nature areas to a
        relaxing dinner at an outstanding eatery, Bloomington has
        something for all kinds of travelers.

        The crown jewel of Bloomington is Mall of America®, the
        nation’s largest retail and entertainment complex. MOA®’s new
        shops and restaurants include Fourpost, a retail incubator
        space for up-and-coming brands; Earth Burger, a 100 percent
        vegan fast-casual chain; and Kendra Scott, an accessory and
        jewelry brand. Michael Kors, Burberry, kate spade new york

                               COME SEE WHAT’S IN STORE.

      OVER 520 STORES TO BE EXACT.
      As the home of Mall of America®, Bloomington, Minnesota knows a
      thing or two about shopping. Plus, enjoy crowd-pleasing attractions
      like Nickelodeon Universe® and SEA LIFE® Minnesota Aquarium.
      Browse special group itineraries, experiences and special hotel rates at
   18 BloomingtonMN.org.
        SHOP AMERICA | ShopAmericaTours.com

BLM100-24806_Shop_America_8.375x5.375.indd 1                                                                                         3/14/19 9:13 AM
Bloomington_US.indd 18                                                                                                              4/25/19 9:12 AM
SHOPPING, DINING, ENTERTAINMENT…
        AND NOW LODGING
        ALL AT DESTINY USA!
      L
              ocated in Syracuse, in the            there are over 260 stores waiting for    try your luck at amusements at Dave &
              center of New York State,             you at Destiny USA. And now, stay        Buster’s; catch a national comedy act
              between New York City and             on-site at the new Embassy Suites        at Funny Bone Comedy Club; enjoy
        Niagara Falls, Destiny USA is your          by Hilton at Destiny USA!                live music at Margaritaville or World of
        one-stop travel destination when            Looking to have some fun? Bring          Beer; or catch a film at Regal Cinemas
        visiting New York State.                    the whole family for a full day of       IMAX & RPX. With 18 exciting and fun-
                                                    exciting entertainment. Race electric    filled entertainment venues, you will
             “Enjoy 18 exciting and                 carts at RPM Raceway; venture out        have the time of your life!
             fun-filled entertainment               onto the world’s largest indoor ropes    DestinyUSA.com
             options.”                              course Canyon Climb Adventure;
                                                    learn something new from over 100
        Bargain hunt at The Outlets at              interactive exhibits at WonderWorks;
        Destiny USA, search for the latest          figure your way out of the Amazing
        fashion trends at H&M or Forever 21,        Mirror Maze; experience bumper cars,
        discover the perfect home accents           two-level laser tag, hologate, x-rider
        at Pottery Barn or At Home, test the        and bowling at Apex Entertainment;
        latest electronics and gadgets at           race the clock at one of four
        Apple, Microsoft or Think Geek or           adventures at 5 Wits (recently named
        find a great deal on accessories at         one of the top five escape room
        the Michael Kors or Coach outlets—          concepts in the country by USA Today);

          SHOP
          DINE
          PLAY
          & STAY                                                                                       STAY!

       1 Destiny USA Drive · Syracuse, NY
              www.destinyusa.com                                                                                      NOW
              FOR MORE INFORMATION, CONTACT:
    Rose Hapanowich, Director of Travel & Tourism
       1-315-410-6635 or rmh@destinyusa.com                                                                           OPEN!
2018 03 07 Shop 19
DUSA_US.indd    America-USMEX-Resized.indd 1                                                                                      4/8/19 10:24
                                                                                                                                  4/25/19 9:14 AM
YORKDALE
        SHOPPING CENTRE
        TORONTO’S MOST FASHIONABLE
        DESTINATION
        By Lesley Boughen, Tourism Manager, Yorkdale Shopping Centre

                                                                        offers an entire menu of possibilities. From Canada’s first
                                                                        Cheesecake Factory to Paris’ famous Ladurée patisserie,
                                                                        Yorkdale satisfies every taste and any craving.

                                                                        Located just 20 minutes from Pearson International
                                                                        Airport, Yorkdale is easily accessible by major highways
                                                                        and has direct subway access from downtown Toronto.
                                                                        Everything at Yorkdale has been designed to make
                                                                        shopping even more of a pleasure. From curbside valet
                                                                        parking to coat/parcel check, the Guest Experience
                                                                        team is at your service. Whether you need a little
                                                                        fashion advice or an entirely new wardrobe, the expert
                                                                        team of stylists is also at your service, offering Personal

       Y
               orkdale is Canada’s leading shopping destination,        Styling through a two-hour, one-on-one consultation
               named the country’s most successful shopping             and private shopping session.
               centre for the third year in a row by the Retail
        Council of Canada. With 250+ stores and restaurants,            Out-of-town visitors are welcomed with the Tourist
        Yorkdale is home to the largest collection of luxury brands     Privileges program, which provides travelers with access
        and designer labels in Canada. Annually, the shopping           to special savings and promotions exclusive to tourist
        centre welcomes 18 million shoppers from the Greater            shoppers. Guests simply present their passport, hotel room
        Toronto Area and the world, who look to Yorkdale for            key or driver’s licence at any Guest Experience Desk to
        an exceptional selection of the world’s best fashion,           receive a Privileges Pass.
        technology and luxury brands.
                                                                        Yorkdale was the first Canadian shopping centre to
        Like fashion itself, there’s always something exciting and      accept UnionPay, AliPay and WeChat Pay for the
        new happening at Yorkdale, including the recent openings        purchase of Yorkdale gift cards. In addition, a growing
        of Valentino, Chloe and Bottega Veneta—all of whom              number of retailers accept these payment brands,
        opened their first standalone Canadian boutiques at the         making it even easier to make a purchase in any of the
        shopping centre. Other luxury brands include Versace,           centre’s stores.
        Moncler, Jimmy Choo, BVLGARI, Mulberry and Saint
        Laurent. Yorkdale is also home to Nordstrom, Holt Renfrew,      Yorkdale proudly partners with CAA, Shop America
        Hudson’s Bay and the only Hunter Store in North America.        Alliance and is the only Canadian shopping centre to
                                                                        become a Virtuoso Preferred Shopping Destination. For
        Whether you’re in the mood for light fare or a fully-licensed   more information, visit yorkdale.com to speak to live online
        restaurant, Yorkdale’s list of 50+ bistros and eateries         concierges, or access social channels @yorkdalestyle.

Yorkdale_US.indd 20                                                                                                               5/9/19 11:36 AM
V E R S AC E

                        MONCLER

                   JIMMY CHOO

                        B V LG A R I

           S A LVATO R E F E R R AG A M O

                       MONTBLANC

                       B U R B E R RY

                        C A RT I E R

                       M U L B E R RY

                   N O R D S T RO M

                       VA L E N T I N O

                 SAINT LAURENT

                 C A N A DA G O O S E

             VA N C L E E F & A R P E L S

                             T      H      E        C      E      N      T      R      E        O F             S      T      Y      L     E
                             Plan the ultimate shopping trip. With more designer labels and luxury brands than
                             anywhere else in Canada, Yorkdale is Toronto’s most fashionable destination.
                             2 5 0 S TO R E S & LU X U RY B R A N D S | TO U R I S T P R I V I L E G E S | DI S C OV E R YO R K DA L E . C O M

Yorksdale_US.indd 21                                                                                                                             4/25/19 9:36 AM
NEW YORK CITY
        FAVORITES
        SHOPPING, DINING, EVENTS AND VIEWS
        B
              rookfield Place (BFPL) New York is one of New                                                              Brookfield Place
              York City’s most dynamic districts. On the Hudson
              in Lower Manhattan, they curate culture and
        events year round so visitors can enjoy ever-changing
        experiences, from art installations and live music to
        dining, shopping and more.

                                                                            Empire Outlets is New York City’s premier outdoor
                                                                            shopping and dining center. With its picture-perfect views
                                                                            of lower Manhattan, a lush landscaped plaza with tranquil
                                                                            fountains and access to some of the best deals, Empire
                                                                            Outlets is unlike any other shopping destination in the
                                                                            city. Located just steps from the Staten Island Ferry, which
          Empire Outlets                                                    means you’re just steps away from pure joy.

        Macy’s Herald Square in NYC has been a store unlike any
        other since its inception. Over the past 150 years, from its
        original location on 14th Street and 6th Avenue to its current
        location built in 1902, it has become a true New York City
        icon. Macy’s Herald Square was the first building to have
        the modern-day escalator, and it has continued to be a
        trendsetter. Today, “America’s Largest Department Store”
        covers an entire city block with 11 levels of the latest fashions
        for you and your home. Macy’s offers a full-service Visitor
        Center on the Mezzanine Level, plus restaurants throughout
        the store and exciting events almost every day.

                                                    The Seaport District

                                                                            The Seaport District is New York’s original commercial
                                                                            hub, located on the East River in Lower Manhattan with
                                                                            stunning views of the Brooklyn Bridge and the NYC
                                                                            skyline. The historic cobblestones of the Seaport have
                                                                            since been transformed into 450,000 square feet of
                                                                            dynamic culinary, fashion, entertainment and cultural
                                                                            experiences that both locals and visitors can enjoy.
                                                                            Highlights include Pier 17, 10 Corso Como, R17, iPic, Big
                                                                            Gay Ice Cream, by Chloe, Cobble & Co, Cynthia Rowley,
                                                                            SJP by Sarah Jessica Parker and many more.

   22     SHOP AMERICA | ShopAmericaTours.com

New York Favorites.indd 22                                                                                                           4/25/19 9:44 AM
OUTLETS AT TEJON
        CALIFORNIA ROAD TRIP DESTINATION
                                                                      coupon book to jump-start your shopping spree! You can
                                                                      also download the Outlets at Tejon app for the latest deals
                                                                      and news from your favorite brands. You can access it from
                                                                      home or at the Outlets at Tejon to learn about events, new
                                                                      stores, center hours and more. You can even win exclusive
                                                                      prizes instantly!

                                                                             “There’s always something
                                                                             exciting happening at the
                                                                             Outlets at Tejon.”

      E
              njoy shopping for your favorite American brands with    Check out Camp Tejon, a fun play area that has a climbable
              savings of up to 65% at the more than 60 upscale        tower structure and slide located inside the Hacienda Food
              fashion, home goods and accessories stores at the       Court, where families can relax and unwind. There are three
        Outlets at Tejon, your “must-shop-stop.” Set against the      hotels around the premises ready to host travelers after a day
        beautiful mountains of Tejon Ranch, the Outlets at Tejon is   of fun-filled shopping. And you can wake up and start all over!
        conveniently located off I-5 between Los Angeles and San
        Francisco, 30 minutes south of Bakersfield.                   Wherever your California adventures take you, the Outlets
                                                                      at Tejon is ready to treat you to that perfect mid-trip
        Visit the Guest Service Center, Suite 170, and mention this   shopping and dining break. For more information, visit
        magazine to receive your complimentary tote bag and           TejonOutlets.com

                                                                                             SAVE UP TO 65%
                                                                                             at over 60 brand-name stores
                                                                                                 MICHAEL KORS • TOMMY HILFIGER
                                                                                                    NIKE FACTORY STORE • H&M
                                                                                               KATE SPADE • POTTERY BARN OUTLET
                                                                                                CALVIN KLEIN • BROOKS BROTHERS
                                                                                                BANANA REPUBLIC FACTORY STORE
                                                                                                     EXPRESS FACTORY OUTLET
                                                                                              COACH • AMERICAN EAGLE OUTFITTERS

    YOUR
                                                                                               LE CREUSET • LEVI’S® OUTLET STORE

                                                                                                  Mention this ad at Guest Services
                                                                                               to receive a complimentary VIP Tote Bag

    MUST-SHOP STOP                                                                           and discount coupons. For more information
                                                                                                on our Travel and Tourism Programs,
                                                                                                   please contact Becky Swiggum

    IN CALIFORNIA
                                                                                                    (rswiggum@tejonoutlets.com)
                                                                                                         or Carolyn Feimster
                                                                                              (carolyn@CJFMarketingInternational.com).

    TejonOutlets.com                                                  Located just 40 min. north of Los Angeles, off California’s I-5.

Tejon_US.indd 23                                                                                                                 4/25/19 9:46 AM
THROUGHOUT THE USA
       WELCOME CENTERS
       Information, Inspiration, Unique Shopping
       I Love New York Welcome                                                               Outlets of Mississippi State
       Center at Destiny USA                                                                 Welcome Center
       The Central New York Welcome Center                                                   At 325,000 square feet, Outlets of
       at Destiny USA in Syracuse features                                                   Mississippi is the largest outlet shopping
       regionally specific elements, including                                               destination in the State of Mississippi.
       a Wall of Fame recognizing famous                                                     Located minutes from the capital city
       Central New Yorkers and a state-                                                      of Jackson in the city of Pearl, Outlets
       of-the-art Central New York Virtual                                                   of Mississippi is the perfect stopping
       Reality experience. Visit Syracuse, the                                               place at the Crossroads of the South,
       region’s Tourism Promotion Agency,                                                    at the junction of Interstates 55/20 and
       operates retail space within the center                                               Highways 80/49. Outlets of Mississippi
       featuring a Taste New York Market with                                                is an official Mississippi Development
       locally made food and gifts, plus I Love                                              Authority Welcome Center at Visitor
       New York products.                                                                    Services (Suite 535) with architectural
                                                  your way through this historic building    signage depicting the five regions
                                                  filled with top American fashion           found in Mississippi (Capital River,
                                                  brands and more. Macy’s State Street       Coastal, Delta, Hills and Pines). Find
                                                  in Chicago features the renowned           attractions in and around the outlying
                                                  Walnut Room restaurant, grand              regions (Gaming, Museums, Famous
                                                  architectural details, special events, a   Authors) and a grand marble homage
                                                  Visitor Center and a huge selection of     to the Blues & Country Music Trails
                                                  top brands.                                on the outdoor Plaza adjacent to the
                                                                                             Food Court.
                                                  Mall of America® & Explore
                                                  Minnesota
       The Welcome Center also pays tribute       Mall of America (MOA) partners
       to the great outdoors. It features         with Explore Minnesota, the state
       a camper retrofit with a large LED         tourism agency, to make tourism
       screen that promotes regional tourism      information available to the Mall’s 40
       attractions and destinations. Multiple     million annual visitors at a low cost
       interactive I Love New York kiosks are     to visitors bureaus and other tourism
       positioned in kayaks, allowing visitors    organizations across the state.
       to test their knowledge of the region or
       design a trip itinerary. The Central New   Tourists and visitors to Mall
       York Welcome Center, one of eleven         of America can pick up travel
       throughout the state, advances the         information about destinations across
       governor’s commitment to continue          the state of Minnesota at the three
       growing the state’s tourism industry       main entrances to MOA.
       by promoting local attractions, food
       and beverage producers and the
       region’s agritourism destinations.
       The Destiny USA location is the only
       one in New York situated inside of a                                                  Guests and tourists can also enjoy and
       fully enclosed shopping, dining and                                                   shop the handcrafted works of art
       entertainment facility.                                                               by over 400 artisans who belong to
                                                                                             the Craftsmen’s Guild of Mississippi.
       Macy’s State Street                                                                   Shoppers will find huge savings and
       Chicago Visitor Center                                                                discounts in the VIP Coupon Book and
       Recognized as a National Historic                                                     can purchase tickets for their children
       Landmark and listed on the National                                                   to ride the Outlets Express Train,
       Register of Historic Places, Macy’s                                                   Mississippi’s first shopping center train
       State Street is a Macy’s flagship                                                     attraction. Tour operators may book
       destination. Join generations of                                                      their group tours to the Outlets of
       Chicagoans as you shop and dine                                                       Mississippi through Visitor Services.

  24     SHOP AMERICA | ShopAmericaTours.com

WelcomeCenters_USA.indd 24                                                                                                         4/25/19 9:51 AM
CALIFORNIA
       WELCOME CENTERS
       In Leading Outlet Centers and Shopping/
       Entertainment Destinations
                                                                                           “With a record-breaking 50 million
                                                                                           people visiting L.A. each year for its
                                                                                           unrivaled offers of sunshine, world-
                                                                                           class attractions and Hollywood
                                                                                           glamour, we are excited to add a multi-
                                                                                           functional tourist information hub to the
                                                                                           welcoming experience,” said Cynthia
                                                                                           Schmitt, director of international sales
                                                                                           and marketing of Citadel Outlets.
                                                                                           Located near downtown L.A., Citadel
                                                                                           Outlets has more than 130 brand name
                                                                                           stores and attracts travelers from many
                                                                                           countries. Los Angeles received a
                                                                                           record 1.2 million visitors from China in
                                                                                           2018, according to Los Angeles Tourism
                                                                                           & Convention Board.

                                                                                           Outlets at Barstow, another Craig
                                                                                           Realty Group property, is already

      C
                                                                                           home to a California Welcome Center,
                 alifornia is the #1 tourism     benefits including highway signage,       providing tourism services to millions
                 state for arrivals and one of   Visit California Marketing, resources     individual shoppers and thousands of
                 the top tourism destinations    and staff training.                       tour buses every year.
                 in the U.S.A. California
       Welcome Centers (CWC) offer               Craig Realty Group has announced          The mission of each of the California
       unique and authentic visitor service      the recent opening of two California      Welcome Centers located throughout
       for explorers interested in all that      Welcome Centers at its properties:        the state is to enable all visitors to
       California has to offer. As a network     Citadel Outlets in Los Angeles and        have the best experience possible.
       of informational hubs, the CWCs and       Outlets at San Clemente. Selected by      Each one is staffed with personal travel
       their friendly knowledgeable staffs       the California Office of Tourism and      concierges, knowledgeable experts
       provide visitors and local residents      Visit California as two of 18 official    who are ready to provide information.
       alike with informed suggestions on        California Welcome Centers, the
       how to take advantage of a variety        information hubs are located at the
       of experiences. CWCs also serve as        shopping centers’ customer service
       brand ambassadors for California          center and will provide tourists and
       tourism and benefit not only each         local residents with personalized
       individual visitor but also, through      travel recommendations and informed
       influence over visitor spending, the      suggestions on how to explore all that
       local communities, the state and all      California has to offer.
       associated stakeholders.
                                                 To further enhance and enrich guests’
       Of the 18 current and recently approved   visits in Southern California, these
       CWCs, seven are located in shopping/      two California Welcome Centers have
       entertainment destinations or             partnered with local and regional
       outlets including PIER 39, Ontario        attractions to offer off-site ticket
       Mills, Outlets at Barstow, Pismo          purchase options, so that visitors
       Beach Outlets, Gilroy Premium             can forgo long lines at park entrance
       Outlets, Citadel Outlets and Outlets      gates and enjoy their vacations to
       at San Clemente. Operated under           the fullest. Participating attractions
       the direction of California Tourism,      include Disneyland Resort, Universal
       California Welcome Center locations       Studio Hollywood, Knott’s Berry Farm
       enjoy special tourism marketing           and SeaWorld.

                                                                                          ShopAmericaTours.com | SHOP AMERICA          25

WelcomeCenters_CA.indd 25                                                                                                      4/25/19 11:19 AM
Louis Vuitton, South Coast Plaza

        continued from page 8
        interpretation of fashion through        specially curated experiences,          complimentary valet and self-parking,
        imagined fabric and subtle poetic        restaurant reservations, concert        and access to the members’ lounge
        motion. Chapter two, “Impossible         tickets, car service scheduling,        and onsite concierge assistance.
        Materials: Architecture,” focuses on     assistance with finding rare or sold-   Members also have proprietary access
        the symbiotic relationship of art,       out products, book travel or gift       to private fitting rooms, wardrobe
        architecture and technology. Beverly     purchases. Members will receive         storage areas, conference rooms
        Center’s new exterior lighting program   exclusive access to a calendar of       with free Wi-Fi, delivery services and
        will show its colors to acknowledge      carefully crafted events, including     restaurant discounts.
        Awards Season, Breast Cancer             trunk shows, intimate discussions
        Awareness Month, PRIDE and other         with fashion designers and artists      Beverly Center is extending its
        events, anniversaries and milestones.    and special entertainment screenings.   commitment to superior customer
                                                 Other amenities include free valet      service with a newly- remodeled
        New “Room Service” Membership            parking and access to a private         Concierge Desk in Grand Court. The
        Program and Concierge                    lounge with snacks and beverages.       center’s multi-lingual staff is on hand
        A VIP Room Service member                Room Service is also offering a         to help with everything from tourist
        receives onsite and virtual concierge    first-of-its-kind Studio Services       programs and foreign currency
        services powered by London-based         membership program designed to          exchange to directions, reservations
        luxury leader Quintessentially,          elevate the shopping experience         and gift recommendations. Further, a
        a company known for creating             for costume designers and stylists      Passport to Shopping program offers
        bespoke experiences and offering         working in the entertainment            special discounts from participating
        lifestyle services around the globe.     industry and with private clients.      retailers to guests living more than 50
        Quintessentially will arrange for        Studio Services members receive         miles away.

                                                                                         Louis Vuitton Newly
                                                                                         Expanded at South
                                                                                         Coast Plaza
                                                                                         Louis Vuitton recently reopened
                                                                                         its newly expanded South Coast
                                                                                         Plaza store, which features the
                                                                                         largest single level retail floor in the
                                                                                         Americas. The store has been fully
                                                                                         renovated and redesigned by Peter
                                                                                         Marino and features the first in-store
                                                                                         atelier in the United States.

                                                                                         The new store is defined as a travel
                                                                                         destination, incorporating art and
                                                                                         cultural elements into its retail space.
                                                                                         Balancing old and new, Marino

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Retail Reimagined.indd 26                                                                                                      4/25/19 8:22 AM
utilizes techniques and materials that   very forward thinking company when        structure with colorful panels on the
        reference the French history and         it comes to its engagement with           exterior. Inside, kids will be able to
        craftsmanship of Louis Vuitton, while    the art world and thinks globally.        climb scaled structures that hang in
        carefully integrating ultra-modern       The choice of the artwork, which          organic shapes from the ceiling.
        designs into the California store such   was driven by a desire to echo and
        as the twisting high tech carbon fiber   play off the architecture and the         “The mix at our market-leading
        shelving throughout which references     immediate context, link to Louis          properties is evolving to bring
        the horizontal speed of travel. “If      Vuitton’s heritage and the climate        people more opportunities to enjoy
        there’s a glimpse of what the future     and culture of Southern California,”      unique, in-person experiences with
        could hold for luxury boutiques,         notes Peter Marino.                       an expanded focus on entertainment,
        the newly redesigned Louis Vuitton                                                 food, art and fitness,” said Doug
        is it,” said Debra Gunn Downing,         Macerich Adds Cayton                      Healey, Executive Vice President,
        spokeswoman for South Coast              Children’s Museum by                      Leasing, Macerich. “This growing set
        Plaza. “From the site-specific art to    ShareWell to Santa Monica                 of immersive experiences is a strong
        exclusive merchandise, the company       Place, Part of Major Wave                 complement to our tailored rosters
        has created an immersive shopping        of Experiential Concepts                  of successful retail brands, both
        and cultural experience that cannot      Macerich, one of the nation’s leading     established and emerging digitally
        be found online—a brilliant move.”       owners, operators and developers          native concepts.”
                                                 of one-of-a-kind retail properties in
        Throughout the double story space        top markets, announced a variety of       The Crayola Experience is coming to
        there are references to the context,     experiences coming to its centers         Chandler Fashion Center in Arizona.
        climate and culture of Southern          across the U.S. Santa Monica Place,       This 20,000 sq. ft. major family
        California. The store sparkles as the    a retail center originally designed by    attraction, the first in the state and
        completely new facade is made of         Frank Gehry, will soon welcome an         the brand’s fifth nationwide, is
        laminated glass and shimmering           eyecatching children’s museum to          Macerich’s latest example in a wide
        copper while the inside is a light,      its lineup. The Cayton Children’s         range of new high-experience/
        bright, modern and airy space,           Museum by Sharewell will open in a        entertainment uses across the
        featuring three entirely new skylights   21,000 sq. ft. space by early             portfolio. From Nobu and The
        carved into the ceiling, flooding the    2019. Designed by R&A Architecture        Cayton Children’s Museum to Life
        store with daylight from above. Louis    + Design, the new location will host      Time, new virtual reality, must-see
        Vuitton Costa Mesa South Coast Plaza     more than 30 exhibits meant to            art installations and more, these
        exemplifies how art is integral to       encourage kids to engage with their       uses represent dozens of targeted,
        Marino’s design process, with a range    community. It will center around five     experience-forward new high
        of artworks and cultural elements        key exhibit neighborhoods, named          experience/entertainment uses.
        selected and designed specifically for   “Launch Your,” “Let’s Help,” “Reach
        the Costa Mesa store.                    For,” “Cloud Climber” and “Reflect        “This has been a great time for
                                                 On.” It will also house an art studio,    bringing entertainment and other
        “We always work to select artwork        gift shop, workshop rooms and             exciting new uses to Macerich
        that represents different countries      ShareWell’s administrative offices.       properties,” said Ken Volk, Senior
        and continents. Louis Vuitton is a       Renderings depict a contemporary          Vice President, Business
                                                                                                             continued on page 28

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Retail Reimagined.indd 27                                                                                                      4/25/19 1:42 PM
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