Regional Health Information Manager - CQ & NQ Candidate information - PageUp
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Candidate information
Regional Health
Information Manager
CQ & NQ
materhealth.org.au
1
Contents
Introduction ............................................................................................................................................................. 3
About Mater............................................................................................................................................................ 4
Our Mission and Values ......................................................................................................................................... 5
Our Mission....................................................................................................................................................... 5
Our Values ....................................................................................................................................................... 5
Our Strategic Vision ....................................................................................................................................... 5
Mater People .......................................................................................................................................................... 6
Mater Health ........................................................................................................................................................... 7
Our Patients ..................................................................................................................................................... 7
Mater Private Hospital Townsville ................................................................................................................ 7
Mater Private Hospital Bundaberg ............................................................................................................. 8
Mater Private Hospital Mackay ................................................................................................................... 8
Mater Private Hospital Rockhampton ........................................................................................................ 8
Mater Health Leadership Structure ..................................................................................................................... 9
Our Services and Locations ....................................................................................................................... 10
Other Services ............................................................................................................................................... 10
Hospital Redevelopment: 10-year master plan ............................................................................................. 11
Stage 1 redevelopment ............................................................................................................................. 11
Maternity and neo-natal development .................................................................................................. 11
Specialist centre ........................................................................................................................................... 11
Launch of regions first surgical robot ....................................................................................................... 11
Mater Townsville Leadership Team ................................................................................................................... 12
Regional Health Information Manager CQ & NQ ........................................................................................ 13
What will you bring to the role at Mater?................................................................................................ 13
General Employment Information .................................................................................................................... 14
Salary Packaging Program ........................................................................................................................ 14
Superannuation ............................................................................................................................................ 14
Employee Assistance Program (EAP) ....................................................................................................... 14
Fitness Passport ............................................................................................................................................. 14
Other Benefits ............................................................................................................................................... 14
About Townsville, North Queensland ............................................................................................................... 15
A glimpse at our campaigns ............................................................................................................................. 16
2
Introduction
Mater is seeking an experienced Health Information Manager to join their regional teams in
Queensland on a permanent basis.
This booklet is designed to provide information about the Regional Health Information Manager CQ
& NQ role based in Townsville.
Included is an overview of Mater across Queensland particularly Mater Private Hospital Townsville,
that you may find helpful in considering your candidature for the senior leadership position of
Regional Health Information Manager CQ & NQ.
If you have any questions, please do not hesitate to contact People & Culture, Nicholas Doherty on
nicholas.doherty@mater.org.au.
3
About Mater
A Catholic not-for-profit ministry of Mercy Partners, Mater is guided by
the spirit of the Sisters of Mercy who established the first Mater Private
Hospital in Brisbane in 1906, followed by Rockhampton in 1915,
Townsville in 1945, and later Mackay and Bundaberg.
This was the start of a tradition of care and compassion for the sick and needy that has shaped and
defined Mater for more than a century and continues to inspire Mater People today.
In 2013, the canonical governance of Mater Misericordiae Limited (which includes Mater Foundation
and Mater Research) was transferred to Mercy Partners to assume stewardship responsibilities for
Mercy ministries across Queensland.
In 2016, Mater integrated its ministries of Mater Health, Mater Education, Mater Research and Mater
Foundation, under a single, unified banner. By integrating our ministries across health, education and
research, we were able to combine our services and skills to deliver innovative solutions and take
new opportunities to adapt to the changing needs of our community.
Today, we continue our path to a stronger future as we work to align all of Mater's ministries across
Queensland, with campuses in Brisbane, Bundaberg, Mackay, Rockhampton and Townsville
Through an extensive network of hospitals, health centres and related businesses, a nationally
accredited education provider and a world-class research institute, Mater works with the community
to support individuals and families disadvantaged by health or social circumstances.
Working together under the banner of Mater and in partnership with our patients and the community,
we are ready to deliver services in new ways to ensure our relevance for the next one hundred years.
Like our founders, we are dedicated to providing our services through a sincere commitment to
our Mission and Values.
4
Our Mission and Values
Our Mission
Our Values
Our Strategic Vision
5
Mater People
Almost 10,000 passionate people are employed across Mater in
Queensland, including more than 1,000 in Townsville.
Each one of them brings a high level of skill, integrity and compassion to their role, which ensures
patients receive the best possible care.
As we move forward and tackle new challenges, we carry with us our traditional Values and a strong
sense of identity which has been developed through a very proud history of devotion and generosity.
Our governance
Mater is primarily governed by our Board of Directors and Mater Executive. Their collective leadership
and expertise guide the direction of our organisation and ensure we stay true to our
overarching Mission and Values. The current Executive Chair is Francis Sullivan AO.
Mater Executive Team
The Mater Executive are leaders and experts from across the group who work together as our core
leadership team.
Led by Dr Peter Steer, Chief Executive Officer, the Mater Executive team is guided by a shared vision
to meet unmet community need and by a relentless pursuit of innovation. This dual focus ensures we
stay at the forefront of our industry and respond proactively to the ever-changing needs of our
community.
Details of the Mater Executive team can be found at our website www.mater.org.au.
6
Mater Health
Mater Health provides compassionate healthcare in response to
changing community needs.
Mater hospitals have a reputation for world-leading healthcare advances. Collaborating with Mater
Research and Mater Education, Mater Health strives to develop new methods, practices and
techniques for better patient outcomes. This collaboration means our clinical team and patients
have access to advanced and innovative approaches and resources for the management of
illnesses and disease, as well as information about cutting-edge techniques in medical and surgical
procedures.
Our Patients
Through our network of hospitals, Mater Health provides care for about 500,000 patients each year.
Our patients’ wellbeing and safety is at the centre of everything we do which is why we have
procedures in place to ensure the highest quality of care at all times. Patients are encouraged to
play an active role in their healthcare journey, and we seek their feedback to ensure we continually
adapt to the changing healthcare needs of the community
Our concerted pursuit of innovation—to discover, improve, adopt and adapt—differentiates Mater
as a leader in the areas of health, education and research. We are committed to providing
exceptional care in the community.
Mater Private Hospital Townsville
Mater Private Hospital Townsville is the region’s largest private healthcare facility operating two fully
accredited tertiary hospitals at its Pimlico and Hyde Park campuses in addition to the Mater Wellness
Centre at a separate site.
With 201 beds between the two campuses, Mater Private Hospital Townsville is home to more than
1,000 employees.
Since 1945, Mater Townsville has continuously met and exceeded patient standards through
employing dedicated and skilled staff together with utilising the latest in medical equipment and
technology.
We strive to treat our staff with the same respect as our patients, making Mater a popular workplace
for health professionals from all over the world.
Mater Private Hospital Townsville – At a glance
14,415 delivered 10,000+ 201 beds 200+ Doctors
since 2000 operations
7
Mater Private Hospital Bundaberg
Mater Private Hospital Bundaberg has been caring for the people of Bundaberg and surrounds since
1946. Our 59 bed facility combines state-of-the-art technology with specialist clinical and nursing
staff, delivering personalised healthcare for you that meets the highest standards.
Mater Bundaberg is equipped with four operating theatres, a day surgery unit and offers a full
complement of medical specialist services. We also offer an inpatient rehabilitation service and
gymnasium—the only private rehabilitation unit available between Rockhampton and Brisbane.
Mater Private Hospital Mackay
Mater Private Hospital Mackay has been providing excellence in clinical and pastoral care to the
people of Mackay and surrounds since 1927.
Located on the northern bank of the Pioneer River since 2003, our hospital is a modern 105 bed facility
featuring five operating theatres, a fully equipped day surgery unit, and a wide range of specialist
clinical services.
In 2014 Mater partnered with James Cook University to open an onsite clinical training facility for local
student doctors and nurses. This centre enables medical and nursing students to undertake full-time
clinical training in Mackay.
Mater Private Hospital Rockhampton
Mater Private Hospital Rockhampton has been supporting the health of people living in and around
Rockhampton for more than a century. Our heritage listed Kenmore building was purchased by the
Sisters of Mercy in 1915 and opened as the first Mater Misericordiae Hospital in Central Queensland
on 14 November in the same year.
Today, Mater Rockhampton’s 136 bed facility features five operating theatres, a private emergency
service and a wide range of specialised clinical services.
8
Mater Health Leadership Structure
9
Our Services and Locations
We have a wide range of specialty services ensures Mater can offer comprehensive care to meet
the needs of our communities in North and Central Queensland.
Townsville Pimlico Bundaberg Mackay Rockhampton
Campus Campus Campus Campus
Allied Health Services Anaesthesia Anaesthesia Coronary/High
Cardiac Services Bariatrics Cardiology Dependency Care
Cardiac Rehabilitation Day Oncology Coronary Care Unit Day Surgery
Day Procedure Unit Day Surgery Day Surgery Ear, Nose & Throat
Emergency Department Ear, Nose and Throat Ear, Nose, Throat Surgery Emergency Care
Emergency Care
Endoscopy Services Gastroenterology Gastroenterology
Gastroenterology
General Medicine General Surgery General Surgery General Medicine
General Surgery Gynaecology Internal Medicine General Surgery
Infection Control Infection Control Maternity Head & Neck Surgery
Intensive Care Unit Medical Haematologist/ Medical & Surgical Care Obstetrics and
Medical Imaging Oncologist Medical Suites Gynaecology
Neurology Ophthalmology Neonatal Oncology & Palliative
Orthopaedics Oral and Maxillofacial Rehabilitation Care
Paediatric Orthopaedic Sleep Disorders Unit Ophthalmology
Pathology Palliative Care Special Care Nursery Oro-Facio Maxillary
Stomal Therapy
Pharmacy Physiotherapy Orthopaedics
Urology
Rehabilitation Services Rehabilitation Visiting Specialist Clinics Paediatrics
Sleep Studies Unit Rheumatology Wound Management Pharmacy
Perioperative Services Sleep Studies Radiology
including: Urology Reconstructive and
Bariatrics Plastic Surgery
Townsville Hyde Park Townsville Wellness
Cardiac Rehabilitation
Campus Centre
Colorectal Sleep Disorders Unit
Dental Maternity Services Post-Traumatic Stress Special Care Nursery
Ear nose & throat Women’s Services Disorder (PRSD) Program Stomal Therapy
General Renal Services Mood Disorder Program Urology
Gynaecological Day Surgery including: Visiting Specialist Clinics
Hepatobiliary Dental Wound Management
Maxillofacial General surgery
Orthopaedic (minor)
Plastic/reconstructive Gynaecology
Urology Maxillofacial surgery
Vascular Ophthalmology
Pain management
Plastics /
reconstructive
Urology
Vascular
Other Services
Mater also provides a variety of other services at our hospitals, including Pastoral Care which offers
compassion and support to patients and staff in the Mercy tradition, and a Volunteer group of more
than 60 dedicated volunteers, who contribute their unique skills and life experience across all areas
of our ministry including our hospitals and non-clinical departments.
10Hospital Redevelopment: 10-year master plan
Mater Private Hospital Townsville has commenced delivery of a 10-year
Master Plan to enhance the health care services for the communities of
the North Queensland region.
We are committed to providing the latest technology and innovation in a contemporary medical
facility which allows North Queensland residents to receive industry-leading treatment and care,
near home and family.
Stage 1 redevelopment
Stage 1 of the Master Plan was the $52 million Mercy Centre, completed in 2020. The Centre includes
a new X-Ray facility, digital Operating Theatres, a new Day Surgery Unit and a new Hospital entrance.
Maternity and neo-natal development
In 2019, Mater Private Hospital Townsville received $9 million in funding under the Liberal National
Government’s Community Health and Hospitals Program to relocate and re-build the Maternity and
Neonatal Unit.
Specialist centre
This $19 million project, led by a consortium of Doctors who will secure investment from medical
Specialists to raise capital, will be a one-stop Specialist Hub, located in front of the new Mercy Centre
at the Pimlico Campus.
Launch of regions first surgical robot
Robotic surgery launched in Townsville in March 2021 following a historic agreement being finalised
between Townsville Hospital and Health Service and Mater Private Hospital Townsville.
The public and private partnership with the Townsville Hospital and Health Service is crucial in bringing
the robot to Townsville. Mater is working through the details of the partnership with Townsville
University Hospital to make this technology available to our community.
11Mater Townsville Leadership Team
Responsible for operational management of Mater Private Hospital
Townsville, the Mater Townsville Leadership Team ensures the
organisation is delivering excellence in health care, in line with the
organisation’s heritage, vision, mission and values.
Our Mater Townsville Leadership Team comprises professionals who bring experience and expertise
to the leadership function of our Ministry.
Health Information Services Team structure
The Regional Health Information Manager CQ & NQ is a senior management position accountable
to several teams, including direct management of Medical Records and Clinical Coders and local
management of Clinical Documentation Specialist. Across Northern and Central Queensland the
role is accountable to the state Director of Revenue Strategy and also has a dotted line
accountability to the Finance and Operations Manager at each Mater site.
12Regional Health Information Manager CQ & NQ
The Regional Health Information Manager CQ & NQ is a senior
management role across the Northern and Central Queensland Mater
sites.
This role overall operational responsibility for the health information and record management services
including clinical coding functions and a support role for medicolegal / release of information
functions.
This role is responsible for the overall management of the Regional Health Information Service, looking
after five hospitals Bundaberg, Rockhampton, Mackay, Pimlico and Hyde Park.
What will you bring to the role at Mater?
To be considered for this role you will hold relevant tertiary qualifications in Health Information
Management, or a related discipline, or equivalent experience. You will have extensive experience
in Clinical Coding using current edition of ICD 10 AM and ACHI, coding audits, training of staff and
the facilitation of coding education programs in addition to the and leadership and development
of a team.
To be successful in this role you will have the following skills and knowledge:
Demonstrated understanding of Private Hospital funding and contract interpretation.
Demonstrated ability to manage teams creating a positive culture.
Demonstrated self-starter who is highly motivated to support our people, our patients and our
business.
Up to date knowledge in Clinical Coding using current edition of ICD 10 AM and ACHI and
sound knowledge of Australian Coding standards and AR-DRGs.
Comprehensive working knowledge of current privacy and medico-legal legislation and
standards with capacity to provide operational and strategic advice to hospital staff.
Demonstrated knowledge of appropriate legislation and policies relating to the
management of a health information service.
Strong analytical skills with the ability to collect, organise, analyse and disseminate significant
amounts of information with attention to detail and accuracy.
Demonstrated high level of leadership, communication (written and verbal) and
interpersonal skills.
Eligible for Health Information Management Association of Australia Membership.
Ability to communicate effectively (verbally and in writing) to a diverse range of stakeholders.
13General Employment Information
In addition to being part of a workplace that offers compassionate care
in the Spirit of the Sisters of Mercy, you will have opportunities to increase
your take home pay with our salary packaging options, support towards
ongoing professional development, access to fitness passport, and
many other benefits not offered in other workplaces.
Salary Packaging Program
Mater Private Hospital Townsville offer salary packaging through RemServ. As a health employee you
could reduce your income tax by salary packaging. Salary packaging is permitted by the Australian
Taxation Office and allows you to pay for certain expenses with pre-tax dollars. You could salary
package your mortgage, rent, gas or electricity bills, groceries and much more. You don’t have to
be a high income earner or manager, if you expect to pay income tax you could save. You can
salary package a range of benefits up to a maximum cap limit of $9,010 each Fringe Benefits Tax
(FBT) year (1 April – 31 March). There are also additional benefits you can choose to salary package
above the cap limit.
To explore what you can package check out https://www.remserv.com.au/benefits.
Superannuation
This roles offers the successful incumbent their choice of superannuation fund with the employer
superannuation contribution (currently 9.5% of ordinary time earnings up to the maximum
contributions base).
Employee Assistance Program (EAP)
Mater Private Hospital Townsville partner with Centacare to provide an Employee Assistance
Program (EAP). Centacare offers a professional counselling service for Mater employees who require
assistance with managing personal, family or job-related issues which can affect their performance
at work and personal life.
Fitness Passport
Fitness Passport is a corporate health and fitness program providing its members and their families
with access to a wide choice of fitness facilities close to their home and work.
Other Benefits
A range of other benefits include Corporate Private Health Care through BUPA and Queensland
Country Health Fund, support towards ongoing professional development and discounted services
at participating local Townsville businesses.
14About Townsville, North Queensland
Townsville, North Land area of
Queensland 374,201 km2
population of
195,032
9% Aboriginal and Median age is 34
Torres Strait Islander (Compared to 37 in
population Queensland and 38
in Australia)
17% rate of 21% current or
unemployment ex-ADF
More Information about Townsville can be found by clicking here
15A glimpse at our campaigns
The Opening and Blessing of the Mercy Centre
https://www.youtube.com/watch?v=TAEiYG8kVe0&t=21s
Mater Education in Townsville
https://www.youtube.com/watch?v=YxJ6Y7xCBBo&t=3s
Becoming Mater
https://www.youtube.com/watch?v=Xv5-U5TkSzM
16You can also read
