Council Tax 2018-19 Inside: How we spend your money Council tax bands Discounts, exemptions and support - Rochdale Borough Council
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Council Tax 2018-19 Inside: • How we spend your money • Council tax bands • Discounts, exemptions and support rochdale.gov.uk/counciltax
Introduction Council tax is a tax on domestic properties. It is collected by local councils and it helps to pay for services which Rochdale Borough Council provides, such as adult social care, education, refuse collection and street lighting. Council tax is charged on all domestic properties, whether they are rented or owned, and whether they are lived in or not. This booklet forms part of your 2018/2019 council tax bill. In it, you can find information and advice, including ways in which you might be able to reduce your bill. This booklet also provides information and advice about the empty-home premium. The different sections of this booklet are listed opposite. QUICK SAFE EASY The quickest and safest way to pay is Direct Debit. You can reduce your monthly payment by spreading the cost over 12 months. You can set up a Direct Debit by: • Registering for MyAccount at rochdale.gov.uk/MyAccount • Ringing us on 0300 303 8870 with your council tax reference number and bank details. rochdale.gov.uk 2
Contents Council tax facts 4 Adult Social Care 5 How to pay 5 Unoccupied properties 6 Exemptions 7 Discounts 7 Appeals 8 Local council tax support 9 Where our funding comes from 9 How we spend your money 10 My Account (online services) 13 Contact us 14 If you need help understanding this booklet please telephone 0300 303 8870 rochdale.gov.uk 3
Council tax facts Council tax is set by Rochdale Borough Council, including a charge for adult social care. We also collect money on behalf of the Greater Manchester Combined Authority, although we’re not responsible for running the services they provide. The person who lives in a property normally pays the council tax, whether they own or rent it. Properties are given a valuation band based on an estimate of how much the property would have been worth if it was sold on the open market on 1 April 1991 (not the current value). An officer of the Valuation Office Agency (known as the listing officer) sets the band. The maximum amount you have to pay is shown below. You may pay less if you are entitled to a discount, exemption or council tax support and you can find information about these on pages 6, 7 and 9. How council tax is calculated The amount we need to raise from council tax for 2018-2019 is £81.5m. This works out at £1,763.68 for the average band D property. This includes charges for adult social care and the services provided by the Greater Manchester Combined Authority. Council tax Council tax (Band (Band D) D) % change 2018/2019 Council 3.0 £1,424.44 Adult Social Care 2.0 £96.99 Mayoral Police and Crime Commissioner Precept £174.30 Mayoral General Precept (including Fire Services) £67.95 Total 5.5% £1,763.68 On your council tax bill you will see the increase relating to the council tax quoted at 3.0%, however, the actual increase is 2.99% and therefore is not classed as excessive. The council tax charge for each valuation band is as follows: Valuation Range of values Council tax band (at April 1991) 2017/2018 2018/2019 A Up to £40,000 £1,114.25 £1,175.78 B £40,001 - £52,000 £1,299.95 £1,371.75 C £52,001 - £68,000 £1,485.66 £1,567.70 D £68,001 - £88,000 £1,671.37 £1,763.68 E £88,001 - £120,000 £2,042.79 £2,155.60 F £120,001 - £160,000 £2,414.20 £2,547.54 G £160,001 - £320,000 £2,785.62 £2,939.46 H More than £320,000 £3,342.74 £3,527.36 rochdale.gov.uk 4
Adult Social Care It may not be possible to do this for 2018/2019, but the sooner you contact The Secretary of State for us the more months we can offer. Communities and Local Government has made an offer to adult social Make life easier - pay by care authorities. (“Adult social care Direct Debit authorities” are local authorities which have functions under Part 1 of the Care Direct Debit is the simplest, safest Act 2014, namely county councils in and easiest way to pay. This is also England, district councils for an area in the cheapest way for us to get your England for which there is no county payment. Paying by Direct Debit gives council, London borough councils, the you lots of options, you can pay: Common Council of the City of London and the Council of the Isles of Scilly.) • every week on a Friday • every two weeks on a Friday The offer is the option of an adult • every four weeks on a Friday social care authority being able to • every month on either the 1st, 9th, charge an additional “precept” on its 15th, 19th or 25th council tax for financial years from the financial year beginning in 2016 Setting up a Direct Debit couldn’t be without holding a referendum, to assist easier you can: the authority in meeting expenditure on adult social care. Subject to the • Register for MyAccount at rochdale. annual approval of the House of gov.uk/MyAccount Commons, the Secretary of State • Ringing us on 0300 303 8870 with intends to offer the option of charging your council tax reference number this “precept” at an appropriate and bank details. level in each financial year up to and including the financial year 2019-20. Pay by debit or credit card Greater Manchester rochdale.gov.uk/counciltax Combined Authority and click on ‘Pay your Council Tax’ Every year, some of your council tax Use our 24 hour automated bill goes towards funding both the telephone system 01706 926 180 police and fire services. This year your bill references the mayor as he is now Speak to a customer service responsible for these services. A small advisor 0300 303 8889 part of your bill (£6.22 for the average You will need your council tax reference Band B bill over the course of the year) is being applied to fund other mayoral number and your debit or credit card. responsibilities. This is explained in detail at www.greatermanchester-ca. Pay by cash gov.uk/counciltax. At any Post Office or PayPoint outlet using the barcode printed on your How to pay your new bill. council tax The Council has recently changed its bill service provider and this means You can pay your council tax in twelve that the barcode you need is different monthly instalments, instead of ten. to the barcode on any old bills. rochdale.gov.uk 5
From 1 April 2018 the old barcodes • Number One Riverside, Smith won’t work at either the Post Office or Street, Rochdale, OL16 1XU a PayPoint outlet so you need to make • Middleton Library, Long Street, sure you start to use your new bill to make your payments and take this to Middleton, M24 6DU the Post Office or PayPoint outlet. • Heywood Library, Lance Corporal Your new barcode will start with Stephen Shaw M C Way, 982652. Heywood, OL10 1LL This is a free service. Unoccupied Properties Pay by Pingit • If the property is empty and You can use the Pingit app on your unfurnished you can receive the mobile device to send us a payment. following discounts. These also apply Simply open the app and scan the QR to newly built properties after they code on the front of your bill to make a are finished as long as the property quick, easy and secure payment with remains empty and unfurnished. no need to enter your card details. • 100% discount for up to one month. For more information about the Pingit • 25% discount for up to a further app you can visit Barclays Bank website five months. at barclays.co.uk/pingit. • After six months, the full council tax becomes payable. What if you’re • If the property is empty and struggling to pay? unfurnished because it needs It’s really important that you contact structural repairs or alterations to us as soon as you can and we’ll try to make it fit to live in you can receive help. We’ll first check your bill is correct the following discounts. for your circumstances and change • 100% discount for up to one month. it if necessary. We’ll then discuss a • 25% discount for up to a further convenient way for you to pay; this eleven months. could be every week, every two weeks, • After twelve months, the full every four weeks or monthly. The council tax becomes payable. earlier you contact us, the more options you might have. Empty-home premium For help and advice about paying your We will add 50% to council tax bills for bill or to discuss payment plan options properties which have been empty and contact one of our customer service unfurnished for two years or more. advisors. This means that you will receive a bill for 100% of the full charge plus an extra You can do this by: 50% charge on top of this. to revenues.benefits@rochdale.gov.uk If your bill shows this premium and you don’t think it should you must to PO Box 490, Rochdale, OL16 9AJ write to us to tell us why within 21 days on 0300 303 8870 of receiving the bill. We will review (8am to 6pm Monday to Friday) your account and write to tell you our decision. If you don’t write to us within by calling into one of our Customer 21 days of receiving your bill we might Service Centres at: not be able to review your account. rochdale.gov.uk 6
We introduced this premium to encourage owners to bring empty Discounts properties back into use. This is in line If you live on your own and are over 18 with our Empty Property Strategy. years old you can claim a discount of The empty-home premium doesn’t 25%. You can also claim a discount of apply to the following: 25% or 50% if you live with other people who are in a group which receives a • A home which has been left discount. These groups include: empty by a person who lives in accommodation provided by the • people who are under 18 years old. Ministry of Defence (for example, service personnel posted away • students, student nurses, apprentices from home). and some care workers. • A home which is part of another • people in care homes or hospital, home (for example, an annexe). or in prison, or who have a severe The full council tax charge is payable learning disability, mental illness or for properties which are empty and form of dementia. furnished or which are a second home. Annexes Exemptions A 50% discount is available for Sometimes you may not have to pay properties with self-contained annexes any council tax. This is known as an that are occupied by family members. exemption. Most exemptions only apply The council tax on the main house when no-one is living in a property, but remains unchanged. The discount is sometimes properties which are lived in also available to residents of the main can be exempt. property who are using the annexe. Exemptions for unoccupied properties; Local Discount • where the owner or tenant has died If you are a member of the armed and a personal representative or forces and your property is left empty executor is currently responsible for whilst you are on active service, you will the property. be entitled to 100% discount. • where the owner or tenant is in prison; is in a residential or nursing We can also offer discounts to some home; has gone to live with someone foster carers and care leavers. Please else either to take care of them or to be see our website for the conditions and taken care of. further information. • which are normally occupied by a charity (for the first six months only) Disability reduction or by a religious minister. If your property has been specially • which have been repossessed or adapted to meet the needs of someone where occupation is prohibited by law. living with you who has a severe Exemptions also include occupied disability (for example, doors widened properties; to make room for a wheelchair, or a • where all the residents are students. room set aside for dialysis treatment), • where all the residents are under we may be able to reduce your bill. 18 years old. • where all the residents are severely mentally impaired. rochdale.gov.uk 7
More information Appeals about For more information about discounts, reductions, exemptions or charges on who pays unoccupied properties you can visit our If you don’t agree that you’re responsible website at: for paying council tax on a property, you can appeal. Appeals must be made in § rochdale.gov.uk/counciltax writing to the address shown on your bill. You can also contact one of our customer service advisors. You can do this: Appeals about banding to revenues.benefits@rochdale.gov.uk You may appeal against your property banding where: to PO Box 490, Rochdale, OL16 9AJ on 0300 303 8870 • You believe there has been an (8am to 6pm Monday to Friday) increase or reduction in the value of the property due to building work i.e. by calling into one of our Customer demolition or converting the Service Centres at: property from houses to flats. • Number One Riverside, Smith • You start or stop using part of your Street, Rochdale, OL16 1XU property to carry out a business. • Middleton Library, Long Street, • Physical changes in the locality Middleton, M24 6DU affect value, or within six months of • Heywood Library, Lance Corporal the following: a band change to your Stephen Shaw M C Way, property made by the Valuation Heywood, OL10 1LL Office; a band change made to a similar property to yours has been made by a tribunal; you have become Fraud a taxpayer at the property in the last six months and the previous occupier We investigate all allegations of fraud, has not appealed. by checking and crosschecking data, it’s only a matter of time before people Making an appeal does not allow you to committing fraud are caught. withhold payment. Fraud affects all honest taxpayers You must still pay your bill whilst your so please help us to safeguard your appeal is dealt with. If your appeal council tax. If you suspect someone is successful any money you have of fraud against Rochdale Borough overpaid will be refunded to you. Council, please report it: rochdale.gov.uk/fraud For detailed information about bandings please contact: fraud.ct@rochdale.gov.uk rochdale.gov.uk/bandingappeals 01706 926 100 Manchester Valuation Office, Fraud is a crime and those committing 17th Floor, Portland Tower, it could get a criminal record. Portland Street, Manchester, M1 3LD. 03000 501 501 rochdale.gov.uk 8
Local Council Tax Key features of the Support support scheme Council Tax Support helps households • If you are of working age we work on a low income by reducing their out your Council Tax Support using council tax bill. It doesn’t matter the amount of council tax for a Band whether you own or rent your home, A property. This is £1,175.78 and the anyone who is responsible to pay most you can get is 85% which is council tax can apply. £999.41. The amount you get depends on • If you are of pension credit age you your income, savings and household could get up to 100% off your bill no circumstances and you can get support matter what band your property is in. even if you or your partner works. • If there are other adults who live in Claim Council Tax your home, for example a grown up son or daughter, or a friend, the Support government assumes that they could give you some money towards • It’s now quick and easy to find out if your council tax and because of you’re entitled to Council Tax Support this the amount of support you by using our online system. can get is reduced. The amount of this reduction depends on your • You can use the calculator to get circumstances as well as theirs. an instant estimate of how much support you might get and you can then go on to make a claim. Where our funding • You can get an estimate or make a comes from claim 24 hours a day, 7 days a week. The council’s overall budget for 2018/19 • You can find out what supporting is £614m and money is spent on both evidence you need to send to us. providing day to day services (revenue spend of £555m) as well as developing To claim buildings and infrastructure (capital Use the calculator at: spend of £59m). The council receives some of its income from the numerous rochdale.gov.uk/claimbenefits services provided, but the remainder of the funding comes from a mixture Or if you need help to make a claim: of central government grants, business rates and council tax. 0300 303 8870 rochdale.gov.uk 9
Revenue How the budget compares with last year Where our revenue Rochdale’s net budget requirement has funding comes from £m increased by £7.7m from £196.0m to £203.7m in 2018/19. This is because of: 27.7 0.8 £m 81.5 Inflation and contract increases 3.1 84.0 Demographics and other pressures 12.2 Decrease in Levies -0.1 58.0 Increase Charges -0.3 Grant Changes 7.8 Technical and volume variances 1.6 76.4 Savings and Funding Strategy -19.5 42.3 Reversal of one off 2017/18 Decisions 0.7 2018/19 One year only decisions 2.2 19.8 Total 7.7 164.4 How we spend your money Council Tax Business Rates Retained Last year This year Revenue Support & Business Rates Top Up Grants 2017-18 2018-19 Other Non Ringfenced Grants Council Gross Net Gross Net Dedicated Schools Grant Services Expenditure Expenditure Expenditure Expenditure (excludes Health Housing Benefits Reimbursements £M £M £M £M & Social Care) Other Grants, Contributions and Income Fees and Charges Children's 222.6 19.9 218.0 14.3 Contribution from Reserves Services Economy 15.4 10.4 28.7 22.8 Adult social care Neighbourhoods Resources 88.0 96.0 63.0 9.4 73.4 90.7 51.5 10.0 funding Public Health & Wellbeing 5.9 5.0 6.0 5.1 This year the Government allowed councils that provide adult social Other Corporate 5.1 -8.8 -1.1 -2.8 care services the option of adding a Costs precept of 3.0% on council tax to help Net Budget 433.0 98.9 415.7 100.9 Requirement fund services that protect the elderly and vulnerable. As we have an ageing Contribution to Intergrated Pool Fund 97.1 102.8 population it’s important that we Net Budget Requirement 196.0 203.7 continue to meet the cost. That means that this year our council tax increase Other income Business of 4.99% is made up of a 2.99% increase Rates -49.4 -42.3 to fund services in general and a 2.0% Business increase to fund adult social care. Rates Retained -52.2 -58.0 Other Non Ring Fenced Grants and Income -17.6 -21.9 Council Tax Requirement 76.8 81.5 rochdale.gov.uk 10
Last year This year Capital 2017-18 2018-19 Provider Gross Net Gross Net Budgeted capital spend Budgets Expenditure Expenditure Expenditure Expenditure (Health & £M £M £M £M Social Care) Adult Care 72.4 50.6 84.9 61.8 Last year This year Children’s 2017-18 2018-19 Services 33.9 30.6 39.1 36.7 Budgeted Capital spend £m £m Public Health Adult Care 2.0 2.4 & Wellbeing 19.1 15.9 15.1 13.0 Children’s Services 14.3 7.7 Contribution to Providers Ecomomy 17.1 28.8 from Integrated Neighbourhoods 14.1 20.1 Pool -125.4 -97.1 -139.1 -111.5 Public Health & Wellbeing 0.0 0.4 Total Provider Budgets 0.0 0.0 0.0 0.0 Total 47.5 59.4 The Formal Health and Social Care Integrated Pool is in place from 1st April 2018. Where our capital resources NOTE: The 2017/18 figures have been come from £m provided for comparative purposes Invest to save (Borrowing) only as the Pooled Fund was in Shadow 21.8 form during 2017/18. Prudential Borrowing 21.6 The table below shows the various levies paid to other organisations: Last year This year External Captial funding Receipts 2017-18 2018-19 12.7 3.3 Levies include: £m £m Prudential Borrowing Greater Manchester Combined Authority 8.1 21.8 Capital Receipts GM Waste Disposal Authority 22.5 8.7 External Funding Invest to save (Borrowing) Environment Agency (Flood Defence) 0.1 0.1 Total 30.7 30.6 Where our capital resources Last year This year 2017-18 2018-19 come from (£m) £m £m Prudential Borrowing 11.1 21.6 If you would like a copy of the budget Capital Receipts 4.0 3.3 considered at Budget Council, External Funding 18.7 12.7 please visit: Invest to save (Borrowing) 13.7 21.8 Total 47.5 59.4 rochdale.gov.uk/budget rochdale.gov.uk 11
Fraud detection and information sharing We’re legally required to take part in the National Fraud Initiative’s data- matching exercise. This means the data we hold about your council tax will be used by the council and the Cabinet Office for the prevention and detection of fraud. Any information you provide to us when making claims for an exemption, discount or benefits will be processed in accordance with the Data Protection Act 1998. However, we have a duty to protect public funds and may use information provided to prevent and detect fraud - this may include matching council tax data with electoral registration information and residency records of other organisations. We may disclose relevant information to other council services where it’s necessary and lawful to do so for the provision of services. We may also share information with other bodies responsible for auditing or administering public funds. rochdale.gov.uk 12
Stay in control Report it, apply for it, find it. Accessing council services is now even quicker online. is your online • Report a missed bin collection, fly-tipping and more customer account. It’s a faster, • Make a payment request e.g. bulky waste collection, new bin safer and more flexible way to • Check your Council Tax balance access council services saving and claim a discount • Set up a Direct Debit and paperless billing time and money. • Find your councillor • Access details of your transactions If you’re not already signed up, COMING SOON register for FREE now at • Manage your Council Tax payments rochdale.gov.uk/MyAccount • Report a benefit change • Check your benefit payments • Report a change of address 1. Register for an account online REGISTER 2. Activate your account by email NOW 3. Log in to your account and get started - that’s it! rochdale.gov.uk/MyAccount
Contact us 0300 303 8870 (8am to 6pm Monday to Friday) revenues.benefits@rochdale.gov.uk Revenues and Benefits Service, Rochdale Borough Council, PO Box 490, Rochdale OL16 9AJ Do it online Our website has lots of information For all this and more visit: about council services and you should rochdale.gov.uk be able to find answers to many questions you have about what we do Environmental Management: and how we can help. 0300 303 8884 You can get in touch with us online from Rochdale Boroughwide Housing repairs: a computer - or even from your mobile phone! This way you can access our 0800 027 7769 services any time, day or night. For other enquiries: Some of the things you can do are: 01706 647474 • Search for a job council@rochdale.gov.uk • Pay your council tax Rochdale Borough Council • View or make a planning application Number One Riverside, PO Box 100 Smith Street, Rochdale OL16 9NP • Renew a library book • Check to see if you’re entitled to benefits • Pay a parking fine • Apply for school places • Request a bulky waste collection Have you found this leaflet useful? Does it give you all the information you want? Could we improve it? Let us know what you think by emailing: finance.services@rochdale.gov.uk rochdale.gov.uk 14
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