Festive guide to your health services 2019/20 - NHS Greater Glasgow and Clyde, getting you to the over the festive period

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Festive guide to your health services 2019/20 - NHS Greater Glasgow and Clyde, getting you to the over the festive period
2019/20
Festive guide to your
  health services

  NHS Greater Glasgow and Clyde,
        getting you to the

      over the festive period
Festive guide to your health services 2019/20 - NHS Greater Glasgow and Clyde, getting you to the over the festive period
WHEN YOU’RE ILL, KNOW WHO TO TURN TO
    Let us get you to the right care, right place, right time.

    Self Care & NHS inform                    GP
    For a speedy recovery, self care is the   Contact your GP surgery as normal
    best option when you have a minor         for any illness which requires the
    illness or injury.                        services of your GP Practice. If your
    A well stocked medicine cabinet           condition really can’t wait until your
    means you’ll receive the right            surgery re-opens, contact
    treatment immediately.                    NHS 24 on 111.
    Visit NHS inform for advice when          NHS 24
    you’re feeling unwell:
    www.nhsinform.scot                        For immediate advice when your
                                              GP surgery or Dental Practice is
    Pharmacist                                closed and you’re too ill to wait until
                                              it re-opens call NHS 24. A health
    Speak to your pharmacist for advice       professional will talk to you about
    on common ailments including              your symptoms and arrange for
    coughs, colds, sore throats and           you to see a healthcare clinician, if
    stomach upsets etc. There is no need      appropriate. Call NHS 24 on 111.
    to make an appointment. Pharmacists
    can also help with medication that has    Optometrist
    previously been prescribed by your GP
    and other prescribers.                    If you have a problem with your eyes
                                              visit your local optometrist. All high
    Pharmacy First is an NHSScotland          street opticians have an optometrist
    service available from all community      who provides NHS services. If your
    pharmacies in NHSGGC providing            optician is closed and you can’t wait
    prompt access to effective treatments     until it reopens call NHS 24 on 111.
    for a number of conditions.
                                              If you have an eye problem,
    Further information on pharmacy           (minor eye infections, scratches or
    services can be found on pages 7 to       something stuck in your eye) you
    8. Please go to page 24 for details of    should attend your nearest MIU. If
    pharmacies open on public holidays        you have sustained any other injury
    over the Festive Season.                  that requires immediate emergency
                                              treatment go to your nearest
                                              Emergency Department.
                                              Children under one should attend
                                              the Royal Hospital for Children at the
                                              Queen Elizabeth University Hospital
2
                                              campus.
Festive guide to your health services 2019/20 - NHS Greater Glasgow and Clyde, getting you to the over the festive period
(ALL YEAR ROUND)

   Mental health                             Dentist
   For mental health problems                Visit your General Dental Practicioner
   contact your GP who can refer             for regular check ups, planned
   people to Community Mental                routine treatment and emergency
   Health Services in local areas. Crisis    care. If you have not registered with
   services are available for patients who   a dentist, please do so as soon as
   are already known to Community            possible.
   Mental Health Services and can be         Advice and information is available by
   contacted on the telephone numbers        calling the Dental Advice Helpline
   on page 18 of this booklet.               on 0141 201 4209.
   The out-of-hours Community                If your dental condition cannot wait
   Psychiatric Nurse service can be          until your Dental Practice re-opens,
   accessed directly, Monday - Friday,       contact the dental out-of-hours
   8pm - 9am and Saturdays & Sundays         service by calling
   and Public Holidays 4:30pm - 9am          NHS 24 on 111.
   on 0845 650 1730 or through
   NHS 24 on 111.                            Minor Injuries Unit (MIU)
   Breathing Space is a confidential         For urgent care of minor
   phoneline for anyone in Scotland          injuries such as cuts (including ones
   feeling low, anxious or depressed.        that need stitches), bites, suspected
   Call free on 0800 83 85 87                broken bones, sprains, minor burns
                                             and scalds, minor eye problems
   Addictions                                (including scratches and minor
   For alcohol and drug addiction            infections) go to: New Stobhill
   problems either self refer direct to      Hospital, New Victoria Hospital or
   local specialist teams or contact your    The Vale of Leven Hospital.
   GP. Crisis services are also available
   at the Glasgow Drug Crisis Centre.        Emergency Department
   There are also various voluntary          For accidents or serious
   organisations operating in local areas    emergencies such as strokes, heart
   to offer support for those who are        attacks, serious head injuries and
   having problems with alcohol or drug      wounds requiring stitches, go to the
   misuse. For further information, go to    nearest Emergency Department or
   page 21.                                  call 999.

                                                                                      3
Festive guide to your health services 2019/20 - NHS Greater Glasgow and Clyde, getting you to the over the festive period
CONTENTS
    Self care ............................................................................................... 6
    Pharmacists .......................................................................................... 7
    General Practitioner Services (GPs) ....................................................... 9
    Minor and Major Emergencies/999..................................................... 10
    Sexual Health Services ........................................................................ 14
    Eye Emergencies ................................................................................ 15
    Dentists ............................................................................................. 16
    Mental Health Services ...................................................................... 18
    Emergency Social Work Service ..........................................................20
    Addiction Services .............................................................................. 21
    Pharmacy Opening Hours ................................................................. 24

                   Please go to page 24 for detailed information on
                 the pharmacy opening hours over the festive period

4
Festive guide to your health services 2019/20 - NHS Greater Glasgow and Clyde, getting you to the over the festive period
INTRODUCTION
Your NHS is available all year round to care for you. While your GP
practice and some NHS services will close on 25th and 26th of
December and again on 1st and 2nd of January, the NHS continues
to provide urgent care for those who need it throughout this period.
This booklet explains how and when to access these services and others over
the festive period.
Please note that details of pharmacy opening hours are correct at the time of
publication. You can confirm these details via the NHS Greater Glasgow and
Clyde website or by calling the individual outlet, numbers are included with
outlet details in this booklet.
www.nhsggc.org.uk/knowwhototurnto

Public holidays
Ill health is unwelcome at any time of year but particularly during holidays. We
know it’s easy for health to drop off your to-do list when you’re really busy, so
we’ve put together this short guide to help you stay well.
But if you do feel unwell, check your symptoms and find out what to do next
at www.nhsinform.scot/self-help-guides

Know your GP practice and pharmacy details
On public holidays, your GP practice and pharmacy opening hours are likely to
be different from normal.
It’s important to know this information so you can you order and collect any
repeat prescriptions you may need in plenty of time.

                                                                                    5
Festive guide to your health services 2019/20 - NHS Greater Glasgow and Clyde, getting you to the over the festive period
SELF CARE

      Check your medicine cabinet
      Make sure you have some over-the-counter (OTC) remedies for
      common seasonal illnesses in your medicine cabinet.
      Things to have in your medicine cabinet include:
      PP Paracetamol and ibuprofen for pain relief (check the label or
         speak to your pharmacist to check it’s suitable for you)
      PP Anti-histamines to help allergies
      PP Anti-diarrhoeals and oral rehydration sachets for diarrhoea
      PP Indigestion remedies such as an antacid
      PP Mild laxative for constipation
      PP A first aid kit
      PP Medicines specifically for children (your pharmacist can
         advise on the most suitable ones to keep in the house).

      Remember that medicines go out of date, so don’t overstock
      your medicine cabinet. Always follow the advice on the pack,
      and if your symptoms continue (or are severe) get further advice.

         Health information
         If you’re looking for general health information then
         you’ll find what you are looking for by visiting:
         www.nhsinform.scot

6
Festive guide to your health services 2019/20 - NHS Greater Glasgow and Clyde, getting you to the over the festive period
PHARMACISTS

Prescriptions
If you are on routine/repeat medication, you should ensure that you have
sufficient supplies well in advance of the festive period.
If you forget to obtain a prescription for a repeat medication and run out of
important medicines, you may be able to get help from your pharmacy. Under
the Urgent Supply arrangements, pharmacists may be able to issue you with
a further cycle of a previously repeated medicine without having to get a
prescription from your GP. If you receive stoma products from your pharmacy
or other supplier and/or receive supplies such as continence products and
welfare food from community services, you should ensure you have sufficient
supplies as you may encounter difficulties in obtaining these over the festive
period.

Minor Ailments
Pharmacists routinely provide advice and supply over the counter remedies
for a wide range of ailments. In addition, the NHS Minor Ailment Service is
available from all community pharmacies in Scotland.
You qualify for this service if you are registered with a GP surgery in
Scotland, don’t live in a nursing or residential care home and were previously
exempt from prescription charges under age, illness or income grounds.
Once registered, you can have a consultation with a pharmacist without
an appointment. Your pharmacist will offer you advice and may supply an
appropriate medicine to treat your symptoms free of charge.

Pharmacy First
Pharmacy First is designed to utilise the accessibility and expertise of
pharmacists to treat certain conditions where the patient’s ability to
access prompt treatment aids recovery. Pharmacy First is available from all
community pharmacies in NHSGGC and provides access to treatments for
uncomplicated urinary tract infections in women aged 16 - 65 years and
impetigo for those over two years of age. Patients must be registered with
a GP Practice in Scotland and would normally be expected to attend the
pharmacy to allow the pharmacist to assess the symptoms before deciding on
whether to offer advice, treatment on the NHS or to refer to another clinician.

            Please go to page 24 for detailed information on
          the pharmacy opening hours over the festive period

                                                                                  7
Festive guide to your health services 2019/20 - NHS Greater Glasgow and Clyde, getting you to the over the festive period
Community Pharmacy Flu Immunisation Service
    For most, influenza (flu) is an unpleasant but usually self-limiting ailment.
    However, for older people and those aged between 18 and 65 with an ‘at risk’
    clinical condition, flu carries a considerable risk of developing into a serious,
    more difficult illness to treat.
    Flu can circulate at later times depending on the level of flu-like illness in the
    community. The protection offered by a ‘flu jab’ significantly reduces the risk
    of catching flu in the first place.
    Most community pharmacies offer easy access to the ‘flu jab’ to eligible
    patients, on the NHS, over the winter period. An extended programme
    provides an opportunity for patients in these two categories to be vaccinated
    as long as they haven’t already had the vaccine or made an appointment with
    their GP surgery to have this done.
    Locations of pharmacies participating in the flu service are listed on the
    website at www.nhsggc.org.uk/communityflujab and offers the convenience
    of a drop-in service and additional opportunities for eligible patients to access
    free NHS flu vaccinations.

                Please go to page 24 for detailed information on
              the pharmacy opening hours over the festive period

8
Festive guide to your health services 2019/20 - NHS Greater Glasgow and Clyde, getting you to the over the festive period
GENERAL PRACTITIONER SERVICES
(GPs)
Your GP practice will close on 25th and 26th of December and again on
1st and 2nd of January.
If you become unwell and cannot wait for your surgery to re-open then you
can get assistance by calling NHS 24 on 111. Alternatively, you may choose to
seek treatment from a local pharmacist.

Emergency GP out-of-hours service
Emergency GP out-of-hours services are provided for all practices in NHS
Greater Glasgow and Clyde. To access the service, please call NHS 24 on 111.
They help you get the right care, at the right place, at the right time

                                                                                9
Festive guide to your health services 2019/20 - NHS Greater Glasgow and Clyde, getting you to the over the festive period
MINOR AND MAJOR EMERGENCIES

     Minor Injury Units (MIUs)
     For minor injuries such as cuts that need stitches, suspected broken bones,
     sprains and minor burns, go to one of our Minor Injury Units (MIU). You are
     likely to get the fastest treatment for these injuries here as you will not have to
     wait for people with serious injuries and conditions to be treated first.
     Your assessment will be carried out by a team of highly experienced staff,
     led by Emergency Nurse Practitioners giving you quick access to health
     information, advice and treatment. Treatment includes being able to arrange
     x-rays if required, apply plasters or splints and stitch and dress wounds.

     What can be treated at a Minor Injuries Unit?
     Types of injuries treated can include:

      Injuries to upper    Cuts and grazes      Sprains, bruises     Stings and bites
      and lower limbs                            and wounds          – human, animal
                                                                        and insect

         Burns and            Abscesses           Minor head          Broken noses
           scalds            and wound             injuries          and nosebleeds
                              infections

                 Broken bones                              Eye problems
       - our experienced staff can arrange       - minor eye infections, scratches or
       x-rays and apply plaster if required         something stuck in your eye

10
Adult MIUs are for people 16 years of age and older. For MIUs for children
aged 15 or under, please see our If Your Child Needs Emergency Care,
Know Where To Go section on pages 12-13.

Where to find your local MIU
We have three dedicated MIUs in NHSGGC
• New Stobhill Hospital and New Victoria Hospital, open 9am to 9pm
  every day of the year
• Vale of Leven Hospital, open 8am to 9pm every day of the year.

Outwith these times you should contact NHS 24 on 111.
If you have a minor illness such as a stomach upset, cough or running a high
temperature then self-care, pharmacy or your GP is the answer. You should not
go to an MIU for treatment. An MIU does not deal with illnesses.

Emergency Departments (A&Es)
Within NHSGGC there are five Emergency Departments that remain open all
year round to treat patients who have a serious injury or medical emergency.
They are at: the Queen Elizabeth University Hospital, Royal Hospital for
Children, Glasgow Royal Infirmary, the Royal Alexandra Hospital (RAH) in
Paisley and Inverclyde Royal Hospital in Greenock.
It is important that Emergency Departments are reserved for their intended
purpose and only used for serious injuries and major emergencies. For
everything else there are local hospital based Minor Injury Units (MIUs),
GP services (including out-of-hours via NHS 24) and your local pharmacy.
If you think it is an emergency phone 999.
For minor injuries such as cuts (including ones that need stitches),
suspected broken bones, sprains and minor burns go to one of our locally
based Minor Injury Units.

  To find your nearest Emergency Department or Minor Injury Unit
     simply go to www.nhsggc.org.uk and enter your postcode
                 on the ‘Find your nearest’ section

                                                                                11
IF YOUR CHILD NEEDS EMERGENCY CARE,

     The Emergency Department of the Royal Hospital for Children (RHC), the
     Royal Alexandra Hospital (RAH) in Paisley and Inverclyde Royal Hospital
     (IRH) in Greenock, are open all year round to treat children with a medical
     emergency or serious injury.

                          Major Emergency
                          If your child is seriously injured or becomes so unwell
                          that you think it is an emergency you should dial 999.
                          The Scottish Ambulance Service will take your child to
                          the RHC unless they deem it more appropriate to go
                          to a closer Emergency Department.

                          Minor Illness
                          0-15 Years
                          If it is a minor illness such as a stomach upset,
                          cough or running a high temperature then self-care,
                          pharmacy or your GP is the answer. (See page 2 in this
                          booklet for more information).
                          If your child is unwell, you should NOT take them
                          to an MIU for treatment. An MIU does not deal with
                          illnesses.

                         Minor Injury
                         If your child has a minor injury such as a cut (including
                         one that may require stitches) a minor burn or a
                         suspected broken bone there are a range of options for
                         speedy treatment depending on his or her age.

12
KNOW WHERE TO GO

  Where to take your child if they have a minor injury
  If you live in Greater Glasgow
                  Under 1-year-olds
                  Go to the Royal Hospital for Children Emergency
                  Department.

                  1 to 5-year-olds
                  Go to either the Royal Hospital for Children
                  Emergency Department or Glasgow Royal Infirmary
                  Emergency Department.

                  5 to 15-year-olds
                  Go to the nearest Minor Injury Unit. These are located
                  at New Stobhill Hospital and the New Victoria
                  Hospital. You can also attend either the Royal Hospital
                  for Children Emergency Department in Govan or
                  Glasgow Royal Infirmary Emergency Department
                  (both also have a dedicated area to treat minor injuries).

  If you live in the Clyde Area
                  Under 1-year-olds
                  Go to the Royal Hospital for Children Emergency
                  Department.

                  1 to 5-year-olds
                  Go to either the Royal Alexandra Hospital in Paisley,
                  Inverclyde Royal Hospital in Greenock or the Vale of
                  Leven Minor Injury Unit.

                  5 to 15-year-olds:
                  Go to the nearest Minor Injury Unit. These are located
                  at Royal Alexandra Hospital in Paisley, Inverclyde
                  Royal Hospital in Greenock or the Vale of Leven Minor
                  Injury Unit (both Emergency Departments have a
                  dedicated area to treat minor injuries).

                                                                               13
SEXUAL HEALTH SERVICES
     (SANDYFORD)
     The service will be closed 25th and 26th of December and will re-open on
     the 27th December.
     The service will be closed again on 1st and 2nd of January and will re-open
     on the 3rd January.
     Further detail on Sandyford services can be found on our website:
     www.sandyford.org
     Most pharmacists will be able to supply emergency contraception under the
     NHS with many also providing access to free condoms as part of a Board wide
     initiative.
     If you suspect an infection or feel unwell call NHS 24 on 111.

14
EYE EMERGENCIES
If you have a problem with your eyes visit your local optometrist. All high
street opticians have an optometrist who provides NHS services.
If your optician is closed and you can’t wait until it reopens call NHS 24
on 111.
If you have an eye problem, (such as minor eye infections, scratches or
something that is stuck in your eye) you should attend your nearest MIU. If
you have sustained any other eye injury that requires immediate emergency
treatment go to your nearest Emergency Department.
Children under one should attend the Royal Hospital for Children at the
Queen Elizabeth University Hospital campus.

                                                                              15
DENTISTS
     For dental emergencies, call the dentist with whom you are registered. You
     should receive a recorded message advising you of the arrangements that
     have been made for emergency cover. If you have not registered with a
     dentist, please try to do so as soon as possible.
     Advice and information is available by calling the Dental Advice Helpline:
     0141 201 4209
     However, if you remain unregistered and you require emergency treatment,
     you should contact NHS 24 on 111.
     NHS 24 will act appropriately according to the situation either giving advice
     or arranging for a visit to the Emergency Dental Treatment Centre.
     Dental emergencies are: acute dental pain, facial or oral swelling,
     bleeding from the mouth or trauma.

16
PHARMACY
FIRST
Need healthcare advice
without an appointment?
Go to your Pharmacy First
Pharmacy First allows patients to access FREE advice and / or treatment for
uncomplicated Urinary Tract Infection in women and Impetigo.
Your pharmacist will ask you about your symptoms in order to give you the
right advice. You should be aware there are some exclusions which can
prevent your pharmacist from treating you and you may need to be
referred to your GP.

Urinary Tract Infection                              Impetigo
 Are you a woman aged between              Do you have any of the following:
 16 and 65 with any of the                 • Minor skin infection on one area
 following:                                  of the body?
 • Burning or stinging sensation on        • Red sores that pop easily and
    passing urine?                           leave a yellow crust?
 • Need to pass urine frequently?          • Fluid-filled blisters?
 • Need to pass urine urgently?            • Itchy rash?
MENTAL HEALTH SERVICES

     Crisis Services
     Available 24-hours a day including weekend and public holidays and can
     be accessed by the numbers below from 9.00am – 8pm Monday to Friday,
     9.00am – 5pm Saturdays, Sundays and Public Holidays.
     Outwith these hours they can be contacted on 0845 650 1730.

     Elderly and Adult Community Mental Health
     Services can be accessed by the numbers below and opposite.

     Glasgow North West
     Arndale Resource Centre (Crisis) 			   0141 211 6184
     Riverside Resource Centre (Crisis) 			 0141 211 1430
     Glenkirk Centre (Elderly) 				         0141 232 1300
     Shawpark Resource Centre (Crisis) 		 0141 451 2730

     Glasgow North East
     Auchinlea House Resource Centre (Crisis)              0141 232 7200
     Arran Resource Centre (Crisis) 			                    0141 232 1200
     Parkview Resource Centre (Elderly) 		                 0141 303 8800
     Springpark Centre (Crisis) 				                       0141 211 7000
     Belmont Centre (Elderly) 				                         0141 232 6660

     Glasgow South
     Brand St Resource Centre (Crisis) 			                 0141 303 8900
     Rossdale Resource Centre (Crisis) 			                 0141 232 4750
     Elderpark Clinic (Elderly) 				                       0141 232 7100
     Florence St Resource Centre (Crisis) 		               0141 232 7000
     Stewart Centre (Crisis) 				                          0141 634 5430
     Shawmill Resource Centre (Elderly) 		                 0141 577 7773

18
East Dunbartonshire
Arndale Resource Centre (Crisis) 			                    0141 211 6184
Kirkintilloch Health & Care Centre (Crisis)             0141 232 8200
Woodlands Centre (Elderly) 			                          0141 232 7300
West Dunbartonshire
Riverview Resource Centre (Crisis) 		                   01389 812 070
East Renfrewshire
Adult Mental Health Team (Crisis) 		                    0141 800 7809
Older People Mental Health			                           0141 451 0860
Team/Willow Clinic (Crisis)
Cambuslang/Rutherglen (South Lanarkshire)
Eastvale Resource Centre (Elderly and Crisis)           0141 531 4117
Clyde
In Clyde the Intensive Home Treatment Service will operate as detailed below.
Renfrewshire
Community Mental Health Services and the Doing Well Service will be
closed on 25th and 26th December and 1st and 2nd January. There will
be no mental health Social Work Services on Friday 3rd January but all health
services will be open.
The Intensive Home Treatment Service (only available in Renfrewshire) will
operate from 9.00am to 5.00pm on the 25th and 26th December as well as
on the 1st and 2nd January. It can be accessed by contacting your GP or
NHS 24 on 111.

Inverclyde
Crown House will be closed on 25th and 26th December and 1st and 2nd
January.
The Community Response Service is available for patients who are already
known to Community Mental Health Services and will operate from 9.00am
– 5.00pm on the 25th and 26th December as well as on the 1st and 2nd
January and can be contacted on 01475 558000 (Select Option 2).
Alternatively, mental health services can be contacted through NHS 24 on 111.
The out-of-hours Community Psychiatric Nurse service can be accessed
directly, Monday – Friday, 8pm – 9am and Saturdays, Sundays and Public
Holidays 5pm – 9am on 0845 650 1730 or through NHS 24 on 111.
                                                                                19
GLASGOW AND PARTNERS
     EMERGENCY SOCIAL WORK SERVICE
     (formerly known as Standby)
     The service will provide assessment and intervention in emergency situations
     to relieve situations of acute risk. The service deals with referrals which are too
     urgent to wait for action by Social Work Service offices when they re-open.
     Contact: 0300 343 1505 (public), 0141 305 6705 (Mental Health) or
     0141 305 6910 (for health professionals)
     Homeless Team
     Contact: 0141 287 1800 or out of hours call 0800 838 502

20
ADDICTION SERVICES
24-hour helplines (Greater Glasgow and Clyde)
Alcoholics Anonymous:                   Narcotics Anonymous:
0800 9177 650                           0300 999 1212

Glasgow City Alcohol and Drugs Recovery Services
North East
                                         Contact either NHS 24 or the
Services from Newlands and the           Glasgow and Partners Emergency
Easterhouse Office will be closed        Social Work Service on these days.
on 25th and 26th December and            Contact the Alcohol and Drug
1st and 2nd of January. Offices          Recovery Service Centre on
will close at 12 noon on the 31st        0141 303 8971 for full details of local
December.                                site closures and openings over the
                                         festive period.
North West
Services from Hecla Square, and
Woodside Health and Care Centre          Eriskay House
will be closed from 25th December        (Stobhill Hospital)
2019 and will reopen on 6th January
                                         0141 232 0600
2020. Services from Possilpark Health
and Care Centre will be closed on        In-patients open only to existing
25th and 26th December and 1st           patients.
and 2nd January.
                                         Kershaw Unit
South                                    (Gartnavel Hospital)
Services from Rowan Park and             0141 211 3546
Gorbals Health and Care Centre           In-patients open only to existing
will be closed on 25th and 26th          patients.
December and 1st and 2nd of
                                         Day Services closed on 25th
January.
                                         December and 1st January.
Services from Pollok and Castlemilk
will be closed from the 25th
December and re-open on the 3rd
January 2020.

                                                                                   21
Turning Point Scotland                    Inverclyde
     Glasgow Drug Crisis Centre                Inverclyde Alcohol and Drugs
     0141 420 6969                             Recovery Service
     123 West St, Glasgow G5 8BA               01475 715353

     Service for people with drug use          Closed on 25th and 26th December
     issues.                                   and 1st and 2nd January. Normal
                                               opening times apply outwith these
     Within the centre there is 24-hour        days.
     support and advice, needle exchange
     and support service.
     Residential beds are also available
     for people who are assessed as not
     managing in the community.
     Over the festive period the centre will
     continue to offer a 24-hour service.
     Glasgow Drug Crisis Centre provide
     free condoms, advice available 24/7.

     Turning Point Scotland Glasgow
     Homelessness Service
     0141 420 1929
     112 Commerce St, Tradeston,
     Glasgow G5 8DW
     Service for rough sleepers or
     homeless people in Glasgow.
     Link Up provides a 24-hour support
     and advice service. A residential
     unit is also available for those in
     immediate crisis needing social and
     health care support. No referral is
     necessary.
     Over the festive period the centre
     will continue to offer a 24-hour a day
     service.

22
West Dunbartonshire                    Renfrewshire
Dumbarton Joint Hospital              Renfrewshire Drug Service
01389 812 018                         0141 618 2585
Closed on 25th and 26th December      Closed on 25th and 26th December
and 1st and 2nd January.              and 1st and 2nd January.
Normal opening times apply outwith
these days.                           The Integrated Alcohol Team
                                      0141 618 2585
Clydebank                             Closed on 25th and 26th December
0141 562 2311                         and 1st and 2nd January.
Closed on 25th and 26th December
and 1st and 2nd January.              Torley Unit
                                      0141 314 4106
Normal opening times apply outwith
these days.                           Closed on 25th and 26th December
                                      and 1st and 2nd January.
East Dunbartonshire
                                       East Renfrewshire
Alcohol and Drug Service
0141 232 8211                         East Renfrewshire Community
                                      Addiction Services
Kirkintilloch Health and Care
                                      0141 577 3368
Centre, 10 Saramago Street,
Kirkintilloch G66 3BF.                Closed on the 25th and 26th
                                      December and 1st and 2nd January.
The service will be closed on 25th
and 26th December and 1st and
2nd January.

Routine appointments over the festive period will be rescheduled for all
services above. Anyone requiring services on closed days should contact the
Glasgow and Partners Emergency Social Work Service (formerly known as
Standby): 0300 343 1505 (public) or 0141 305 6910 (health professionals).
Anyone requiring urgent care on closed days should contact
NHS 24 on 111.

                                                                              23
PHARMACY FESTIVE OPENING HOURS
     Christmas
     Pharmacies located within Health Centres will be closed on 25th and 26th of     Details of opening hours are correct at the time of publication. Confirm these
     December in line with other services provided from these locations.             details via: www.nhsggc.org.uk/knowwhototurnto
                                                                                     Or call the individual outlet, numbers are included below.

     Pharmacy              Address                                     Town        Postcode    Phone              P NX     Wed 25th Dec           Thur 26th Dec

     Boots UK              Level 3 Buchanan Galleries,                 GLASGOW     G1 2GF      0141 333 9306                Closed                10.00am - 6.00pm
                           200 Buchanan Street

     Boots UK              Unit 13 Caledonia Centre, Central Station   GLASGOW     G1 3SQ      0141 221 7107      P         Closed                9.00am - 6.00pm

     Boots UK              55 St Enoch Centre, St Enoch Square         GLASGOW     G1 4LZ      0141 248 7387                Closed                9.00am - 6.00pm

     Boots UK              200 Sauchiehall Street                      GLASGOW     G2 3EN      0141 332 8405      P NX      Closed                10.00am - 5.00pm

     Boots UK              Buchanan Galleries, 10 Sauchiehall Street   GLASGOW     G2 3GF      0141 332 7059      NX        Closed                10.00am - 5.00pm

     Reach Pharmacy        1094 Argyle Street, Finnieston              GLASGOW     G3 8LY      0141 204 0298                12.00pm - 3.00pm      Closed

     Boots UK              277 Byres Road, Partick                     GLASGOW     G12 8TL     0141 339 1954                Closed                10.00am - 6.00pm

     Kelvin Pharmacy       151 Hyndland Road, Hyndland                 GLASGOW     G12 9JA     0141 339 3235                12.00pm - 3.00pm      Closed

     Morrisons Pharmacy    900 Crow Road, Anniesland                   GLASGOW     G13 1JD     0141 959 5689      P         Closed                10.00am - 4.00pm

     Lloyds Pharmacy       263 Alderman Road, Knightswood              GLASGOW     G13 3AY     0141 959 1914      P NX      10.00am - 1.00pm      11.00am - 3.00pm

     Maryhill Pharmacy     1129 Maryhill Road, Ruchill                 GLASGOW     G20 9AZ     0141 945 1842      P         12.00pm - 3.00pm      Closed

     Rowlands Pharmacy     Unit 25, 210 Springburn Way, Springburn     GLASGOW     G21 1TU     0141 558 5209      NX        10.00am - 3.00pm      10.00am - 3.00pm

     Westray Pharmacy      9 Westray Circus, Milton                    GLASGOW     G22 7BE     0141 336 8914      P         Closed                9.00am - 1.00pm

     Maryhill Pharmacy     10 Gorstan Street, Summerston               GLASGOW     G23 5QA     0141 946 1632                2.30pm - 5.30pm       Closed

     Kennyhill Pharmacy    408-410 Cumbernauld Road, Haghill           GLASGOW     G31 3NN     0141 554 2165      P         Closed                9.00am - 1.00pm

     Asda Pharmacy         Pharmacy Department,                        GLASGOW     G31 4EB     0141 414 1510      P         Closed                9.00am - 6.00pm
                           Parkhead Forge Shopping Centre

     Asda Pharmacy         Pharmacy Department Monument Drive,         GLASGOW     G33 1AD     0141 557 6210      P         Closed                9.00am - 6.00pm
                           Robroyston

                           Block 6 Glasgow Fort Retail Park,
     Boots UK                                                          GLASGOW     G34 9DL     0141 773 4817      P         Closed                8.00am - 8.00pm
24
                           Auchinlea Road                                                                                                                             25
PHARMACY FESTIVE OPENING HOURS
     Christmas
     Pharmacies located within Health Centres will be closed on 25th and 26th of     Details of opening hours are correct at the time of publication. Confirm these
     December in line with other services provided from these locations.             details via: www.nhsggc.org.uk/knowwhototurnto
                                                                                     Or call the individual outlet, numbers are included below.

     Pharmacy              Address                                   Town          Postcode    Phone              P NX      Wed 25th Dec          Thur 26th Dec

     Queens Park Pharmacy 751/753 Pollokshaws Road, Pollokshaws      GLASGOW       G41 2AE     0141 423 0344                2.30pm - 5.30pm       Closed

     Wellcare Pharmacy     6 Minard Road, Strathbungo                GLASGOW       G41 2HN     0141 632 0243                12.00pm - 3.00pm      Closed

     Morrisons Pharmacy    117 Riverford Road, Newlands              GLASGOW       G43 1PU     0141 649 0358                Closed                10.00am - 4.00pm

     Penney Pharmacy       111 Clarkston Road, Cathcart              GLASGOW       G44 3BL     0141 637 2638                12.00pm - 3.00pm      Closed

     New Life Pharmacy &   665 Clarkston Road, Netherlee             GLASGOW       G44 3SE     0141 637 6000      P         12.00pm - 3.00pm      Closed
     Healthcare Centre
     Boots UK              Braehead Shopping Centre Unit MSU 3,      GLASGOW       G51 4BP     0141 885 9099      P         Closed                8.00am - 7.15pm
                           68 Kings Inch Road
     Lloyds Pharmacy       1851-1855 Paisley Road West,              GLASGOW       G52 3SX     0141 882 1513      P         11.30am - 3.30pm      10.00am - 5.00pm
                           South Cardonald
     Boots UK              Unit M3 Silverburn Shopping Centre,       GLASGOW       G53 6AG     0141 881 6967                Closed                8.00am - 6.00pm
                           763 Barrhead Road

     Houlihan Pharmacy     9-10 Darnley Mains Road, Darnley          GLASGOW       G53 7RH     0141 621 2970      P         12.00pm - 3.00pm      Closed

     J F Forbes            193 Kirkintilloch Road, Bishopbriggs      GLASGOW       G64 2LS     0141 772 1771                Closed                9.00am - 1.00pm

     Morrisons Pharmacy    The Triangle Centre, Bishopbriggs         GLASGOW       G64 2TR     0141 772 1660      P         Closed                10.00am - 4.00pm

     Torrance Pharmacy     63 Main Street, Torrance                  GLASGOW       G64 4EN     01360 620 291                12.00pm - 3.00pm      Closed

     Pulse Pharmacy        10 Newdyke Road, Kirkintilloch            GLASGOW       G66 2PX     0141 564 1211      P NX      12.00pm - 3.00pm      Closed

     Morrisons Pharmacy    Ravenswood Road, Baillieston              GLASGOW       G69 7HU     0141 771 9216      P         Closed                10.00am - 4.00pm

     Boots UK              4-5 The Avenue At Mearns, Newton Mearns GLASGOW         G77 6EY     0141 639 5979                Closed                10.00am - 5.00pm

     Boots UK              98 Sylvania Way,                          CLYDEBANK     G81 2TL     0141 952 2217      P NX      Closed                11.30am - 4.30pm
                           Clydebank Shopping Centre

     Boots UK              73 High Street                            DUMBARTON     G82 1LS     01389 763 907      NX        Closed                11.00am - 3.00pm

26                                                                                                                                                                    27
PHARMACY FESTIVE OPENING HOURS
     Christmas
     Pharmacies located within Health Centres will be closed on 1st and 2nd of         Details of opening hours are correct at the time of publication. Confirm these
     January in line with other services provided from these locations.                details via: www.nhsggc.org.uk/knowwhototurnto
                                                                                       Or call the individual outlet, numbers are included below.

     Pharmacy               Address                                   Town           Postcode    Phone              P NX      Wed 25th Dec          Thur 26th Dec

     Marchbanks Pharmacy 172 Main Street, Renton                      DUMBARTON      G82 4PE     01389 752 914      P         12.00pm - 3.00pm      Closed

     Boots UK               167/169 Main Street                       ALEXANDRIA     G83 0NZ     01389 752 606                Closed                10.00am - 2.00pm

     Abbey Chemist          Lonend                                    PAISLEY        PA1 1SU     0141 889 9883                12.00pm - 3.00pm      Closed

     Boots UK               Unit 11 Paisley Centre, High Street       PAISLEY        PA1 2AF     0141 889 3897                Closed                10.00am - 5.00pm

     Glenburn Pharmacy      2/4 Skye Crescent, Glenburn               PAISLEY        PA2 8EL     0141 884 4842      P NX      Closed                9.00am - 1.00pm

     Asda Stores Ltd        Pharmacy Dept, Phoenix Retail Park        LINWOOD        PA3 3AB     0141 842 8520      P         Closed                9.00am - 6.00pm

     Reach Pharmacy         41 Hallhill Road, Spateston               JOHNSTONE      PA5 0SA     01505 704 142                12.00pm - 3.00pm      Closed

     Penmans Pharmacy       5 - 7 William Street                      JOHNSTONE      PA5 8DP     01505 320 116      P         Closed                9.00am - 1.00pm

     Reach Pharmacy         179 Main Road                             ELDERSLIE      PA5 9ES     01505 335 275      P         12.00pm - 3.00pm      Closed

     Penmans Pharmacy       14a High Street                           LOCHWINNOCH    PA12 4DA    01505 842 227                Closed                9.00am - 1.00pm

     M & D Green            12 John Wood Street                       PORT GLASGOW   PA14 5HU    01475 741 035      P NX      Closed                9.00am - 1.00pm

     Boots UK               43 Hamilton Way                           GREENOCK       PA15 1RQ    01475 729 173                Closed                10.00am - 5.00pm

     E R McAnerney          182 Dunlop Street                         GREENOCK       PA16 9DP    01475 722 805      NX        12.00pm - 3.00pm      Closed

         If you don’t know where to go,                                                         Right care           Right place             Right time
         let us get you the care you need.
         Call NHS 24 on 111 before you attend.
28                                                                                                                                                                      29
PHARMACY FESTIVE OPENING HOURS
     New Year
     Pharmacies located within Health Centres will be closed on 1st and 2nd of      Details of opening hours are correct at the time of publication. Confirm these
     January in line with other services provided from these locations.             details via: www.nhsggc.org.uk/knowwhototurnto
                                                                                    Or call the individual outlet, numbers are included below.

     Pharmacy               Address                                     Town      Postcode    Phone              P NX      Wed 1st Jan           Thur 2nd Jan

     Boots UK               Level 3 Buchanan Galleries,                 GLASGOW   G1 2GF      0141 333 9306                Closed                10.00am - 6.00pm
                            200 Buchanan Street

     Boots UK               Unit 13 Caledonia Centre, Central Station   GLASGOW   G1 3SQ      0141 221 7107      P         Closed                9.00am - 6.00pm

     Boots UK               55 St Enoch Centre, St Enoch Square         GLASGOW   G1 4LZ      0141 248 7387                Closed                10.00am - 6.00pm

     Boots UK               200 Sauchiehall Street                      GLASGOW   G2 3EN      0141 332 8405      P NX      Closed                10.00am - 5.00pm

     Boots UK               Buchanan Galleries, 10 Sauchiehall Street   GLASGOW   G2 3GF      0141 332 7059      NX        Closed                10.00am - 5.00pm

     Boots UK               277 Byres Road, Partick                     GLASGOW   G12 8TL     0141 339 1954                Closed                10.00am - 6.00pm

     Morrisons Pharmacy     900 Crow Road, Anniesland                   GLASGOW   G13 1JD     0141 959 5689      P         10.00am - 4.00pm      10.00am - 4.00pm

     Lloyds Pharmacy        263 Alderman Road, Knightswood              GLASGOW   G13 3AY     0141 959 1914      P NX      10.00am - 1.00pm      11.00am - 3.00pm

     Rowlands Pharmacy      Unit 25, 210 Springburn Way, Springburn     GLASGOW   G21 1TU     0141 558 5209      NX        10.00am - 3.00pm      10.00am - 3.00pm

     Milton Pharmacy        137 Scaraway Street, Milton                 GLASGOW   G22 7EU     0141 772 1423                Closed                9.00am - 1.00pm

     Cadder Pharmacy        52 Skirsa Street, Cadder                    GLASGOW   G23 5BA     0141 946 8502      P NX      Closed                9.00am - 1.00pm

     Asda Pharmacy          Pharmacy Department,                        GLASGOW   G31 4EB     0141 414 1510      P         Closed                12.00pm - 6.00pm
                            Parkhead Forge Shopping Centre
     Asda Pharmacy          Pharmacy Department Monument Drive,         GLASGOW   G33 1AD     0141 557 6210      P         Closed                9.00am - 6.00pm
                            Robroyston
     Boots UK               Block 6 Glasgow Fort Retail Park,           GLASGOW   G34 9DL     0141 773 4817      P         Closed                9.00am - 8.00pm
                            Auchinlea Road

     Morrisons Pharmacy     117 Riverford Road, Newlands                GLASGOW   G43 1PU     0141 649 0358                10.00am - 4.00pm      10.00am - 4.00pm

     New Life Pharmacy &    665 Clarkston Road, Netherlee               GLASGOW   G44 3SE     0141 637 6000      P         12.00pm - 3.00pm      Closed
     Healthcare Centre
30                                                                                                                                                                   31
PHARMACY FESTIVE OPENING HOURS
     New Year
     Pharmacies located within Health Centres will be closed on 1st and 2nd of       Details of opening hours are correct at the time of publication. Confirm these
     January in line with other services provided from these locations.              details via: www.nhsggc.org.uk/knowwhototurnto
                                                                                     Or call the individual outlet, numbers are included below.

     Pharmacy               Address                                   Town         Postcode    Phone              P NX      Wed 1st Jan           Thur 2nd Jan

     Craigton Pharmacy      2-4 Craigton Road, Govan                  GLASGOW      G51 3TB     0141 445 1352      P         Closed                9.00am - 1.00pm

     Boots UK               Braehead Shopping Centre Unit MSU 3,      GLASGOW      G51 4BP     0141 885 9099      P         Closed                9.45am - 7.00pm
                            68 Kings Inch Road

     Lloyds Pharmacy        1851-1855 Paisley Road West,              GLASGOW      G52 3SX     0141 882 1513      P         11.30am - 3.30pm      10.00am - 5.00pm
                            South Cardonald

     Boots UK               Unit M3 Silverburn Shopping Centre,       GLASGOW      G53 6AG     0141 881 6967                Closed                9.00am - 6.00pm
                            763 Barrhead Road

     Houlihan Pharmacy      9-10 Darnley Mains Road, Darnley          GLASGOW      G53 7RH     0141 621 2970      P         12.00pm - 3.00pm      Closed

     Auchinairn Pharmacy    167 Auchinairn Road, Bishopbriggs         GLASGOW      G64 1NG     0141 772 2752                Closed                9.00am - 1.00pm

     Morrisons Pharmacy     The Triangle Centre, Bishopbriggs         GLASGOW      G64 2TR     0141 772 1660      P         10.00am - 4.00pm      10.00am - 4.00pm

     Pulse Pharmacy         10 Newdyke Road, Kirkintilloch            GLASGOW      G66 2PX     0141 564 1211      P NX      12.00pm - 3.00pm      Closed

     Morrisons Pharmacy     Ravenswood Road, Baillieston              GLASGOW      G69 7HU     0141 771 9216      P         10.00am - 4.00pm      10.00am - 4.00pm

     Boots UK               4-5 The Avenue At Mearns, Newton Mearns GLASGOW        G77 6EY     0141 639 5979                Closed                10.00am - 5.00pm

     Boots UK               98 Sylvania Way,                          CLYDEBANK    G81 2TL     0141 952 2217      P NX      Closed                11.30am - 4.30pm
                            Clydebank Shopping Centre

     Boots UK               73 High Street                            DUMBARTON    G82 1LS     01389 763 907      NX        Closed                11.00am - 3.00pm

     Marchbanks Pharmacy 172 Main Street, Renton                      DUMBARTON    G82 4PE     01389 752 914      P         12.00pm - 3.00pm      Closed

     Boots UK               167/169 Main Street                       ALEXANDRIA   G83 0NZ     01389 752 606                Closed                10.00am - 2.00pm

     Asda Stores Ltd        Pharmacy Dept, Phoenix Retail Park        LINWOOD      PA3 3AB     0141 842 8520      P         Closed                9.00am - 6.00pm

     Reach Pharmacy         80 Sycamore Avenue                        JOHNSTONE    PA5 0BL     01505 321 413                12.00pm - 3.00pm      Closed

     Penmans Pharmacy       72 High Street                            JOHNSTONE    PA5 8SG     01505 335 986                Closed                9.00am - 1.00pm

32                                                                                                                                                                    33
PHARMACY FESTIVE OPENING HOURS
     New Year
     Pharmacies located within Health Centres will be closed on 1st and 2nd of         Details of opening hours are correct at the time of publication. Confirm these
     January in line with other services provided from these locations.                details via: www.nhsggc.org.uk/knowwhototurnto
                                                                                       Or call the individual outlet, numbers are included below.

     Pharmacy               Address                                   Town           Postcode     Phone              P NX     Wed 1st Jan           Thur 2nd Jan

     Reach Pharmacy         The Village Store, 27 Main Street         HOWWOOD        PA9 1BQ      01505 706 576               12.00pm - 3.00pm      Closed

     M & D Green            11/13 Fore Street                         PORT GLASGOW   PA14 5EE     01475 741 029               Closed                9.00am - 1.00pm

     Boots UK               43 Hamilton Way                           GREENOCK       PA15 1RQ     01475 729 173               Closed                10.00am - 5.00pm

     E R McAnerney          182 Dunlop Street                         GREENOCK       PA16 9DP     01475 722 805      NX       12.00pm - 3.00pm      Closed

         If you don’t know where to go,                                                         Right care           Right place             Right time
         let us get you the care you need.
         Call NHS 24 on 111 before you attend.
34                                                                                                                                                                      35
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