Ready Adventure THE ALL-NEW 2019 RAV4 DAZZLES AT THE NEW YORK INTERNATIONAL AUTO SHOW - Toyota Today
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march/april2018 THE MAGAZINE FOR TOYOTA DEALERSHIPS Ready for Adventure THE ALL-NEW 2019 RAV4 DAZZLES AT THE NEW YORK INTERNATIONAL AUTO SHOW
march/april2018 2019 TRD Pro Tacoma 2 Dealer Doings Toyota dealers across the nation make a meaningful 9 2019 TRD Pro Series These off-road specialty versions of the 2019 Tundra, impact in their communities. Tacoma and 4Runner love to get dirty. 5 Make a Stand A team works together to develop a stand-up 11 Hatch is Back The all-new 2019 Corolla Hatchback proves really cool wheelchair for Kenny Kent Toyota technician things can come in small packages. Austin Frazier. 13 More, More, More RAV4 7 Vehicle Exchange Program Chuck Patterson Toyota is catering to customers who’d The all-new 2019 RAV4 makes a commotion at the New York International Auto Show. like to transition to a new Toyota sooner rather than later. E D I T O R I A L S T A F F toyotatoday.com Sr. Manager Scott DeYager Published six times per year for Toyota dealers and dealership personnel by the Corporate Communications Division of Toyota Motor North America. Manager Lisa Yamada Copyright ©2018 by Toyota Motor North America. Contents may be reprinted with permission. All rights reserved. Editor Kristen Orsborn Address magazine inquiries to: Kristen Orsborn Writers Dan Miller TEL: 469.344.8427 eMAIL: toyota_today@toyota.com Dan Nied For customer inquiries, please contact the Toyota Customer Experience Center: Design AkinsParker TEL: 800.331.4331 For product and company information: WEB: toyota.com TEL: 800.GO.TOYOTA
DEALER DOINGS: Frontier Toyota Cyclist Passionate about AIDS/LifeCycle Ride by Kerry Curry march/april2018 Family Support Juan Gomez with his wife, Carmen (center) and daughter, Dorian. 2 toyotatoday When Juan Gomez’s uncle, Jose Zatarain, died of AIDS This year, both of his uncle’s children will ride with him. in 1993, it was a shock to the family — as few close family The seven-day, 545-mile ride takes participants from members knew of his diagnosis until he was close to death. San Francisco to Los Angeles through some of the state’s “My most favorite uncle in the world started losing a lot most picturesque countryside. This marks the fourth of weight,” says Gomez, a sales and leasing sales consultant consecutive year that Toyota has has supported the event. at Frontier Toyota in Valencia, California. “It came to our “I’m humbled by the amount of love and compassion attention, eventually, that he had AIDS. He declined in front for humanity that is expressed on this ride,” Gomez says. of our eyes, and everyone was denying what was happening.” Frontier Toyota’s employees and owners have been among When a fellow cyclist told Gomez about the AIDS/ his most ardent supporters, even though he’s been at the LifeCycle ride, he knew it would be a meaningful way to dealership fewer than two years. And, Toyota’s corporate remember his uncle. office last year matched his personal donation. “I felt a sense of relief that I could do something to help other people; and I felt I could make amends with the gay Toyota will have a team for the first time in 2018. Teams community for my past — for my young, naïve and dumb connect for training and help one another with fundraising prejudices,” he says. before the ride. Once the ride begins, they wear team jerseys On June 3–9, Gomez will participate in his fifth AIDS/ to connect, socialize and commiserate with one another. LifeCycle ride, which raises funds for AIDS-related services. For more information about AIDS/LifeCycle visit: Over the years, Gomez’s daughter and wife have joined him. www.tofighthiv.org/goto/TOYOTA
DEALER DOINGS: Mike Shaw Toyota Gulf Coast Dealership Gives Away Turkeys to Residents Impacted by Hurricane Harvey by Dan Miller Giving someone in need a turkey for the holidays is certainly nonstop until 4:30 p.m., at one point backing up for four miles. a very nice gesture. But when Mike Shaw Toyota replicated Shaw personally greeted each family, shook their hands and that act some 4,000 times in November and December for helped load the turkeys into their vehicles until 8 p.m. people still struggling to recover from the devastation of “We bought 1,000 turkeys to start, but ended up giving Hurricane Harvey, it became something far more. away 2,200,” says Shaw. “We received so many nice letters. “This thing was a real zinger for us,” says Shaw, owner Their underlying message: ‘Thanks for remembering us.’ of Mike Shaw Toyota in Corpus Christi, Texas. “My philosophy That’s especially true of the Vietnam vets, many of whom in business is to always give back. But this turned out to be have felt forgotten.” the biggest thing we’ve ever done.” Shaw repeated the process in December for residents The 71-year-old Shaw, a veteran of the Vietnam War, of nearby Rockport and Aransas Pass where neighborhoods came up with the idea to do “Turkeys for Troops” in the run once filled with homes had been replaced by giant up to Thanksgiving to show his support for members of the incinerators brought in to dispose of the debris. military who call the surrounding Gulf Coast communities Shaw ended up giving away some 900 turkeys at each home. Many were impacted by Harvey. The dealership’s of those two locations. march/april2018 marketing agency took it from there, partnering with Wal- “We’ve already decided to make this an annual event Mart — which delivered the turkeys to the dealership in a the Friday before Thanksgiving,” says Shaw. “Being able to freezer truck — and with KRIS-TV — which helped spread help so many men and women, especially service members 3 the word and provided live coverage the day of the event. Cars started showing up at 6:30 a.m. and continued who have given so much of themselves to this country, is just something that needs to be done.” toyotatoday From One Vet to Another Mike Shaw (right), owner of Mike Shaw Toyota, thanks a fellow military veteran for his service during the Corpus Christi dealership’s “Turkeys for Troops” outreach in November.
DEALER DOINGS: Toyota of Slidell Memories of Katrina Spur Dealership to Help in Hurricane Harvey Recovery by Kerry Curry Joint Effort Team members from Toyota of Slidell pose in front of a trailer sent by Kinsel Toyota in Beaumont, Texas. Toyota of Slidell employees filled the trailer with supplies for Hurricane Harvey victims and sent it back to Beaumont. march/april2018 More than 12 years have passed since Hurricane Katrina Besides the Facebook ad, a local television crew reported bore down on Louisiana, causing one of the most catastrophic on the effort. The response was overwhelming. “In less than a 4 natural disasters in American history. week, we literally filled our showroom,” Munster says. toyotatoday The hurricane — and its aftermath — remains a vivid The dealership hadn’t really thought through how it would memory for Rusty Munster, general manager of Toyota get the supplies to those who needed them. Then memories of of Slidell. Eleven feet of water inundated the dealership, Katrina flooded back in, and Munster knew whom to call. located about 30 miles northeast of New Orleans. All 400 He picked up the phone and reached out to Gulf States Toyota. “GST worked nonstop to help us after Katrina,” vehicles on the lot were destroyed. The dealership was Munster says. displaced for 16 months, first operating from circus tents. GST connected Munster to Jay Richards III, general Later, they upgraded to trailers. manager of Kinsel Toyota in Beaumont, Texas. Last August, when Munster heard about Hurricane Harvey Kinsel Toyota sent a large trailer to collect the goods and the dire predictions about its likely impact, he knew he and used its Facebook page to keep its followers updated on had to act. the relief effort. It spearheaded the distribution of the goods “We had so many people reach out to help us after to first-responders in Beaumont whose homes were hit by Katrina that we just wanted to do something,” Munster says. the storm. Sales Manager Ryan Denmark had the idea of making While this was the first time Toyota of Slidell helped in the dealership a drop-off point for supplies to donate to a hurricane recovery effort, Munster says they “absolutely” Harvey victims after the storm, and the wheels were set in will do it again if the need arises. motion. The dealership ran a Facebook ad reaching out to its “Our customers who had experienced Katrina really customers, friends and the Slidell market. They asked for a understood what we were doing and responded,” he says wide range of donations: Cleaning supplies, clothes, diapers, of the relief effort, “and we got a big thank you from all the toiletries, and water among them. folks in Beaumont.”
A New View Stand-up wheelchair gives Kenny Kent Toyota technician the tools he needs to work at his dream job by Karen Nielsen Austin Frazier always enjoyed tinkering on his 2002 behind a desk. He wanted to be out there getting Camry, and always dreamed of working at Toyota. his hands dirty.” But he wasn’t sure that would ever be possible. Adds Frazier: “When Joe walked into my class Frazier has spina bifida, a birth defect where the and asked me if I wanted a job, my jaw dropped. spinal cord fails to develop properly. Because He said he’d never met anyone like me. I take he’s unable to walk long distances without the challenges and try to overcome them.” use of crutches, Frazier knew that a career as an automotive technician would be difficult. Perfect Storm Shortly before graduating with an associate’s Frazier knew he’d need to use his manual degree from Ivy Tech Community College, Frazier wheelchair to cover the long distances between was offered a summer internship as a lube and tire the parts department and the express maintenance technician at Kenny Kent Toyota in Evansville, service bay, which operates like a well-orchestrated Indiana. Fixed Operations Director Joe Fredrich pit crew. says he was impressed with Frazier right from It wasn’t long before Jonathan Walker, an Ivy the start and met with Butch Hancock, senior Tech instructor, told Frazier about a YouTube video managing partner of the Kenny Kent operations, where a paralyzed welder created a standing chair so on the process to onboard Austin. he could continue to work. Walker, who had limited “Austin is real comfortable with his disability,” mobility for six months after a motorcycle accident, Fredrich says. “He told me he didn’t want to be said he wanted to build one for Frazier.
“It was the perfect storm of having all these people with unique perspectives and skill sets who could make it happen,” Fredrich says. “We couldn’t have done it without the support of John Durbin (welding program chair) and Donna Zimmerman (robotics program chair) at Ivy Tech,” says Fredrich. Toyota’s Indiana manufacturing plant, which is located about 15 miles away, also got involved by donating some of the parts. Two semesters later, thanks to nearly three dozen robotics, welding and automotive students, and countless others, Frazier had his new motorized standing chair. He’s even named it Charlene, after his grandmother who believed “you can be what you want to be.” “This was truly a service learning project and a great team effort by everybody,” says Chris Kaufman, automotive program chair for Ivy Tech’s Evansville campus. march/april2018 Game Changer Now Frazier’s changing tires, loosening lug nuts, replacing O2 sensors and working alongside his team members. “I’m much faster now,” he says. “At TXM 6 toyotatoday (Toyota Express Maintenance) we have to get cars in and out, and it’s easier for me to use the standing chair to carry custom tires. It’s also way easier for my comrades because they can set the lift at a height that makes it easier for them to walk around the vehicle.” Fredrich says Frazier has good upper body strength, but it was difficult to capitalize on that in a seated position. “The standing chair has absolutely been a game changer for Austin,” he says. “His dedication is an inspiration to us all.” The chair continues to be a work in progress as issues like short battery life and new prototypes are developed. There may even be a patent in the works. At the end of the day, “Frazier’s dedication and can-do attitude reflects the spirit of the shop, with the teams of technicians striving to provide award- winning service to every customer,” says Hancock. “I’m hoping to work my way up and be the best I can be.”
PT U NI DISR G • E CL • HE C Y T Chuck Patterson Toyota’s Vehicle Exchange Program is enticing customers to trade their Toyota for a new one, sooner rather than later march/april2018 by Dan Miller 7 When market analysts refer to companies as toyotatoday with no intention of buying a car, come back and “disruptors” of various business sectors, talk of high- say, ‘I didn’t realize we could do that.’ We’re simply tech innovators like Google, Apple, Amazon and catering to what customers want but didn’t know Uber invariably follows. Car dealerships? Not so much. was possible.” But if Chuck Patterson Toyota keeps making waves with its breakthrough Vehicle Exchange Here’s How It Works The vehicle exchange manager identifies Program, they just might need to be included customers with low-mile/high-value vehicles that in that conversation. will likely fetch top dollar on the used car lot. These At the heart of this program is a stand-alone customers are contacted the day before they’re vehicle exchange team that’s taken up residence scheduled to come in for service, letting them along the Chico, California, dealership’s service know that an agent will conduct an obligation-free drive. Its mission? To tap into what NADA and J.D. evaluation of their vehicle while they wait. Power surveys have revealed: Most customers would The proposal includes a trade-in appraisal and prefer to trade for a new vehicle every 24 months, a deal sheet that lists various options for getting a even if the average buying cycle is 41 months and new Toyota. Often, customers can buy a new car the typical financing term is 63 months. with no money down and lower monthly payments. “We are disrupting the buying cycle,” says The customer receives the packet at check out and General Manager Mike Patterson. “It’s amazing has the option of adding in the cost of the service how many customers, who come in for service visit, yet another benefit.
If the customer returns and asks to take the next Bottom line: The program is generating 40 trade- step, their vehicle exchange agent introduces them to in vehicles and 35 new-car sales per month. It’s one of a salesperson who completes the sale and the delivery. the big reasons Chuck Patterson Toyota is No. 1 total When it’s all said and done: gross, No. 1 in gross per vehicle, No. 1 in used-car net • The customer drives off in a new Toyota, profit and No. 4 in customer retention in the San loaded with the latest technology and safety Francisco Region. features. “It stands to reason that if our customers shorten • The vehicle exchange agent receives the time they keep their cars, we’re going to sell them compensation for presenting the offer and for more cars,” he adds. “Our exchange department has a initiating the sale. manager and three agents now and we’re ready to add • The salesperson gets his or her full a fourth. It’s only going to continue to grow. commission. • The dealership gains a highly desirable used car that will appeal to another customer. • Both customers are encouraged to bring their vehicles back for service, ensuring they’re well taken care of by trained technicians who use genuine Toyota parts. Talk about your win-win-win-win-win. Four Years in the Making Though the program is humming along now, it didn’t start out that way. “It took us a couple of years to figure this thing out,” says Ryan Dietz, business development and internet manager. “The big ‘aha moment’ was when we put a dedicated manager in the exchange department, rather than have the agents work with the sales manager on the showroom floor. That eliminated a huge bottleneck, where the sales manager also had to continue to manage the flow with the frontline salespeople. “Besides, vehicle exchange requires a different mindset,” he adds. “It’s more about advising the customer on their options than selling them on a product. So, it made sense to run that department with a dedicated manager.” The team also experimented with pay plans. “At first, we only gave the salespeople half credit for the deals they completed,” Patterson says. “It wasn’t until we changed it to full commission that they really got onboard. That does mean paying two people to sell one car, which costs more. But we more than make up for it when we sell the trade-in as a used car. I used to go to the auction every week. Catering to Customers General Manager Mike Patterson saw a way to sell more cars Now, I don’t need to. I literally have a used-car by disrupting the buying cycle. “We’re simply catering to what factory 30 feet away from my desk.” customers want but didn’t know was possible,” he says.
GO LET’S FARTHER Toyota introduces the latest iteration of its TRD Pro Series lineup by Dan Miller at the Chicago Auto Show Winter may have cast a chill outside the Chicago Building on that firm foundation, each TRD Auto Show, but inside, Toyota turned up the heat Pro Series model comes equipped with additional with its 2019 lineup of TRD Pro Series trucks and features that further set them apart from their SUVs. standard configuration siblings. First unveiled in 2014, TRD Pro vehicles boast specialty performance equipment designed and TACOMA TRD PRO tuned by Toyota Racing Development (TRD) to The big news here is the Tacoma’s available help boost the Tundra, Tacoma and 4Runner’s TRD Desert Air Intake. This new component shifts off-road credentials. This new generation advances the pickup truck’s intake from the wheel well — the concept, giving Toyota owners the ability to go where the air is more likely to be contaminated by silt and dirt — to above the windshield. Cleaner even more places when they run out of pavement. intake air can help the engine perform its best in It all starts with the suspension. The standard dusty environments and also help extend the life of setup for all three TRD Pro Series vehicles is the 3.5-liter V6 engine’s air filter. augmented with 2.5-inch TRD Pro-exclusive Fox Other standout features include: Internal Bypass shocks at all four wheels. These • Larger front sway bar aluminum-bodied components — modified by • TRD Pro front skid plate TRD engineers specifically for each vehicle — • TRD cat-back exhaust accented with black offer impressive performance and supreme damping chrome tip from high-speed desert running to slow-speed • TRD Pro-branded exterior badges, floor mats rock crawling to daily commute cruising. This is and headrests due in large part to multiple bypass zones, cleverly • Taillights and projector-beam headlights with contained within each shock, that cushion the ride black bezels over smooth surfaces but get progressively stiffer • LED Daytime Running Lights when the going gets rougher. • Rigid Industries LED fog lights The Fox shocks are paired with TRD-tuned • Black Toyota grille springs, contributing to a more refined ride. • TRD Pro 16-inch black alloy wheels
TUNDRA TRD PRO In addition to the beefier suspension, this version of Toyota’s full-sized pickup gets: • TRD Pro front skid plate • New hood scoop • Rigid Industries LED fog lights • LED headlights with LED accent lights and a unique black treatment • Black Toyota grille • 18-inch BBBS forged-aluminum five-spoke satin black wheels • TRD dual exhaust with black chrome tip • TRD Pro stamping on the bed’s rear quarter panel • TRD Pro-branded driver and front passenger seats • TRD Pro-branded center-console emblem, 4RUNNER TRD PRO shift knobs, floor mats Unique to Toyota’s iconic SUV is a new TRD- designed roof rack for stashing gear best left outside march/april2018 of the cabin. Other items of note include: • TRD Pro front skid plate • TRD Pro 17-inch matte-black alloy wheels 10 • Nitto Terra Grappler P265/70R17 A/T tires toyotatoday • Rigid Industries LED fog lights • Projector-beam headlights with smoked trim • Black Toyota grille • TRD Pro-branded shift knob, floor mats and red-stitched Softex seats Though the TRD Pro Series clearly places an emphasis on toughness, it doesn’t come at the cost of safety. All three models come standard with the Star Safety System, which includes Vehicle Stability Control, Traction Control, Anti-lock Brake System, Electronic Brake-force Distribution, Brake Assist and Smart Stop Technology. And Tundra and Tacoma are also equipped with Toyota Safety Sense P, which features Pre-Collision System with Pedestrian Detection, Lane Departure Alert with Sway Warning System, Automatic High Beams and high-speed Dynamic Radar Cruise Control. Look for the 2019 TRD Pro Series lineup to begin arriving at dealerships in the fall.
LOOK what just HATCHED Toyota reveals all-new 2019 Corolla Hatchback by Kristen Orsborn at the New York International Auto Show The Corolla Hatchback made its North American It’s fun to drive, too. It comes equipped with a debut at the New York International Auto Show six-speed manual transmission. recently, proving cool things can come in small “For over 50 years, Corolla has touched the packages. lives of millions of guests around the world,” said The Corolla Hatchback may be Toyota’s most Jack Hollis, Group Vice President and General technologically advanced small car in the world, Manager of the Toyota Division. “It’s synonymous chock full of updates that will keep you connected with dependability, fuel efficiency, safety, and immense value.” no matter where you go. The lengthy list of standard features includes: ON THE OUTSIDE • Entune 3.0 with WiFi Hotspot But Corolla Hatchback looks great, too. • Toyota Remote Connect Muscular. Sophisticated. Sensuous, even. • Apple CarPlay Designers collaborated to create something • Amazon Alexa Connectivity distinct, dynamic, and agile. The Hatchback is lower And you never have to worry about a low and wider than its predecessor — Corolla iM — has phone battery. The Corolla Hatchback comes wide front and rear tracks, and a longer wheelbase. with two USB terminals (inside the center console Corolla Hatchback’s compact, lightweight body and instrument panel) and one AUX port (on lends itself to fuel efficiency. It’s built with aluminum, instrument panel). high- and ultra-high tensile steel, using a mixture of
adhesives, spot welding, and additional bracing — four-cylinder engine adopts the latest in Toyota increasing control and fuel efficiency. technology and structural efficacies for gains in “Corolla has always been the go to for guests power, fuel efficiency, and cleaner emissions. like budding families or bright freshmen,” said Drivers who prefer a manual transmission will Hollis. “And as a hatchback, it offers extra versatility, appreciate the all-new six-speed iMT with downshift technology, and style.” rev-matching control. The Hatchback’s transmission The Corolla Hatchback is available in SE and is one of the world’s smallest, which means better XSE grades. Both come with LED headlamps and fuel efficiency. Compared to the existing manual taillights, chrome rear diffuser, and alloy wheels. transmission, the new gearbox is lighter and shorter. Physically, the engine is smaller and lighter than its 1.8-liter four-cylinder predecessor, which helps to lower Corolla Hatchback’s center of gravity and benefits its overall balance. The 2.0-liter is also quieter for improved Noise Vibration Harshness (NVH) with additions like a more rigid crank case with integrated stiffener. SAFETY DANCE Wanna talk safety? Corolla Hatchback comes equipped with TSS 2.0, the second generation of Toyota Safety Sense. That includes: march/april2018 • Pre-Collision System with Pedestrian Detection • Full-Speed Dynamic Radar Cruise Control ON THE INSIDE • Lane Departure Alert with Steering Assist 12 • Automatic High Beam toyotatoday The interior is warm and inviting. Drivers and • Lane Tracing Assist passengers will feel snug and secure in the supportive • Road Sign Assist sports seats. A simple and intuitive instrument panel So, all that’s left to do is drive. sets the tone for the cabin, which includes a high- “As you’ll see, fun and functionality aren’t resolution 8-inch multimedia touchscreen. mutually exclusive,” said Hollis. “While our Designers paired high-gloss materials with matte designers made it look amazing, our engineers elements to give the Corolla Hatchback a premium, made it feel amazing.” sophisticated feel. Tactility is top of mind too, with The 2019 Toyota Corolla Hatchback goes on minimized gaps between buttons and switches. sale this summer. You can pack for any kind of adventure with Corolla Hatchback. Both SE and XSE come with an innovative rear luggage rack that covers a lower cubby, perfect for storing extra items or hiding your valuables. And there’s extra storage on either side of the deck, offering plenty of room for cargo. UNDER THE HOOD An all-new TNGA-based powertrain is the heart of Corolla Hatchback’s fun-to-drive identity. Its 2.0-liter Dynamic-Force direct-injection inline
Toyota seizes the perfect opportunity to unveil the all-new RAV4 by Dan Miller Timing, as they say, is just about everything. It’s Talk about perfect timing. certainly served the RAV4 well over its 24-year “Over RAV4’s life, we’ve listened to our existence. customers and to our dealers and focused on what Back in 1994, when Toyota rolled out this we do best,” says Jack Hollis, group vice president small SUV, no one had seen anything like it. That and general manager of the Toyota Division. original RAV4 had four-wheel drive, higher ground “We honed. We improved. And it has worked.” clearance than a passenger car, a compact body and large tires. At the time, some people derided it as THE BENEFITS OF TNGA an ugly duckling. But it turned out to be a swan. To keep that momentum going, the 2019 RAV4 Today, small SUVs have emerged as the hottest takes full advantage of the Toyota New Global commodity in the automotive marketplace, and Architecture’s (TNGA) K platform with multi- RAV4 continues to lead the way. U.S. customers bought more than 400,000 of them in 2017, link rear suspension. Compared with the current surpassing the Camry as the best-selling non- iteration, the new RAV4 has shorter overhangs, pickup truck in the country. a longer wheelbase and a sleeker silhouette. Its Rather than simply ride that wave, Toyota has unibody is 57 percent more rigid. Its platform once again set out to create a new one, starting with is wider and has a lower center of gravity, all of the global debut of the fifth-generation RAV4 at which contribute to a more engaging driving the New York International Auto Show. The best experience. Yet it has more than half an inch more RAV4 yet is arriving exactly when demand for such of ground clearance compared to its predecessor, vehicles is at its highest. boosting its off-road credentials.
It also benefits from a choice of two powertrains: a 2.5-liter inline-4 gasoline engine that’s paired with an 8-speed direct-shift automatic transmission or the next generation of Toyota’s Hybrid Synergy Drive. RAV4 gas models are expected to achieve more than a 15 percent increase in horsepower and RAV4 Hybrid models are expected to achieve an even higher percentage. XSE Hybrid is an all-new hybrid grade that makes its debut on the 2019 RAV4. It is the no- compromise maximum blend of sport and utility. RAV4 XSE Hybrid comes standard with a black roof and wheels as well as a sport-tuned suspension. And, it will boast the fastest 0-60 mph time across the RAV4 lineup. SO MANY FIRST-TIME FEATURES There’s more. Much more. For example, the all-new RAV4 will be the first Toyota vehicle to offer a new Dynamic Torque Vectoring All-Wheel Drive with Rear Driveline march/april2018 Disconnect. It can send 50 percent of the engine’s torque to the rear wheels and distribute it left or right as needed to improve handing. When extra traction isn’t needed — such as when cruising down 14 the highway — the driveshaft disconnect will help toyotatoday optimize fuel economy. Inside, RAV4’s open cabin has been crafted around the theme of refinement, as evidenced by higher-quality materials and impressive layouts. That will be especially true at the top of the model line, with such available features as panoramic moonroof, ventilated front seats and heated rear seats. Infotainment technology is also seamlessly integrated, with available Qi wireless smartphone charging, up to five USB ports and a newly designed 7-inch Multi-Information Display — not to mention standard Entune 3.0 with Wi-Fi Connect Powered by Verizon, Apple CarPlay, and Amazon Alexa connectivity. Oh, and every 2019 RAV4 will come standard with Toyota Safety Sense 2.0, a bundle of active safety technologies designed to help protect you and your passengers from harm. Look for this all-new RAV4 to go on sale toward the end of the year.
toyota.com/camry Prototype shown with options. Production model may vary. ©2017 Toyota Motor Sales, U.S.A., Inc.
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