A PRIME CUT ABOVE THE REST - Fostering creativity Be pitch-perfect - Telkom
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QUARTER 1 2019 A PRIME CUT ABOVE THE REST ONE ENTREPRENEUR’S UNLIMITED BUSINESS THINKING Fostering Be pitch- Find your creativity perfect funding Page 07 Page 09 Page 13
The Business Boost – Edition no. 2 Make your product sell 02 The “5 Whys” of better business 03 Foster creativity in the workplace 07 Pitch perfect presentations 09 Focus on building a business 11 Choose the right business funding 13 Take your business anywhere 15 Business profile – Danie Prinsloo 17 Open more business doors 19 21 07 13 Create your own future Best business acquisitions 23 TAKE YOUR OUT-OF-OFFICE 15 17 Editor’s Letter Dear readers and entrepreneurs, I am proud to invite you to enjoy the second edition of The Business Boost. Inside you will find curated articles and interviews put together with the goal of giving you the tools you need to launch or grow your unique business. As always, we understand that your business is big business to you, and wish to help you make it bigger. Megan Nicholas Managing Executive: Sales And Distribution – Telkom CSB
Make your product, then make it sell. When developing a new product, it is crucial to ensure that it Step 3: Validate your product will appeal to, and sell in, your chosen market. The following You need to validate your product to see if there is a steps will help you strengthen your product concept and market for what you want to sell. The lean startup method desirability, while ensuring its market suitability. recommends that you create a minimum viable product, which is the absolute bare minimum service or product that Step 1: Define your value proposition will allow you to get customers to see how they interact According to new research, people often reject creative with your main idea. ideas when faced with uncertainty. Research has revealed a negative bias toward anything that people deem to be Entrepreneurs often make the wrong decision of waiting new. What this means for entrepreneurs is that, for your until the product is “perfect”. If you don’t receive customer customers to gain a true understanding of your product, feedback from the beginning, then how can you be you cannot approach your target market with just an idea sure that there even is a market for it? Rather build the - you need to present them with a tangible product. prototype and put it in the hands of your customers early. Define one significant value proposition. Narrowing your Once you have a viable product that your customers can feature set down may be difficult, but bombarding your interact with, you need to collect data and user insight customer with too many choices will dilute the feedback (into what works and what doesn’t), and determine whether you need to further refine your product. To determine it helps in solving an actual problem. With a basic offering which feature you should initially focus on, start by you can truly test your value proposition. analysing major emerging trends in the industry, and examine areas where competitors fail to solve problems. Paul Smith, trainer as well as researcher of high-growth entrepreneurs, says that the experience of most startups Step 2: Define your market aligns with “the corridor principle”, which theorises that new Define your market as accurately as possible to get a opportunities automatically arise from every new business deeper understanding of exactly who you are going to be formed: “High-growth entrepreneurs work towards an selling to. The more specific you get, the more accurately idea and then spot another idea that leads them off in you’ll be able to target your sales and marketing efforts, another direction. If the entrepreneur hadn’t started in the and choose the sales channels most receptive to your first place, they inevitably wouldn’t have seen the second product. opportunity.” Conduct market research to understand whether you are Step 4: Test-sell meeting customers’ needs and expectations, and whether Don’t just interview prospective customers, test-sell. As your product will solve concerns that your customers are serial entrepreneur Steve Blank advises: “Get out of the dealing with on a day-to-day basis. Don’t just survey the building.” Meet face-to-face with customers and gather people you know, as this won’t give you the most accurate their insights about your product. And not just a handful, or useful information. Rather, leverage your networks either. Try to gather specific information from as many and social media to get more people involved, preferably would-be customers in as a short a time-frame as possible. influential ones, in experimenting with your product. The more potential customers you get to use your product, the more feedback you can get so that you can further Entrepreneurs often get wrapped up in their own beliefs develop and improve on your idea. that their idea is going to work without considering the market’s needs. By defining your market and conducting Listen to what works and doesn’t about your product. Test- market research, you will soon understand if there is a need selling could also lead to you discovering other uses of your for your idea or if it is just going to be a waste of your time product that you could have otherwise overlooked. and money. Telkom Business 02
In running a business, you will encounter many problems • Why? Do you ride? to negotiate. Sometimes these problems tend to reoccur, 70% of potential customers responded no. despite your best efforts to solve them. Reoccurring issues are generally a symptom of a deeper underlying • Why? Why not? issue that must be resolved first before you’ll be able to Most didn’t know how to ride a scooter, while others were move your business forward. The “5 Whys” is a simple and worried about road safety, travelling on the highway, and the effective technique designed to determine the root cause theft of their bags. of a problem. This question-asking method is used to explore the cause-and-effect relationship that underlies • Why? For the 30% who could ride, they asked: “Why aren’t a particular problem, and by drilling down into the layers you buying a Vespa?” until the business-process flaw is identified. The “5” is the This then opened up a number of reasons, such as financing, approximate number of iterations normally required to motorbike licensing, and approval from family members. resolve the issue. The fifth “why” Vespa reserved for the sales reps to answer. The “5 Whys” technique: The “5 Whys” technique was first introduced at the • Why? Did you sell a scooter this week? If not, why not? Toyota Motor Company to find solutions to manufacturing problems. They realised that by asking the question Counter-measures: Vespa introduced riding lessons (for “Why?” continuously around a specific problem, they would free), and brushed up on the road safety stats, which they generally get to the root cause in five attempts. By asking shared with media. They actively began educating the “why” several times, whether it’s five or 15, the focus will market around Vespas being safe. Sales teams were given be directed to the actual cause so that the problem can be additional information to work with to convert leads into solved permanently. It is most effective when the answers sales. come from people who are on the ground and actively engaged with the process. When to use this approach: This technique can be used to troubleshoot ongoing How to complete the “5 Whys”: problems, improve the quality of processes, and help with 1. Write down the specific problem. This will help in team problem-solving. It is best used for solving simple to formalising the problem. moderately difficult problems. For more complex problems, this approach may result in a more single-track line of 2. Ask why the problem occurs and write down the answer enquiry, which might mean ignoring multiple causes for below the problem. Each time you ask the question, look the problem. A wider-ranging method like the Cause-and- for an answer that takes into account things that have effect Analysis might be more effective in dealing with actually happened; not events that might have happened. complex issues. The “5 Whys” is effective, however, in that it can quickly direct you to the root cause of the problem, 3. If the answer you just provided doesn’t identify the so that you can effectively resolve the issue and avoid its root cause of the problem you wrote down in reoccurrence. step 1, ask “why” again and write that answer down. 4. Repeat step 3 until the team is in agreement that The benefits: the problem’s root cause has been identified. At this The “5 Whys” technique is an effective way to get to the root point, an appropriate counter-measure should have cause of a problem quickly. It offers the following benefits: been created. • Simple: It is easy to use and requires no advanced tools. Example: • Effective: It helps to quickly separate symptoms from Problem: Despite the positive feedback that Vespa South causes and identify the root cause of a problem. Africa was receiving, the business was failing to transact with their customers. They needed to ask “why” from their market • Flexible: It works well on its own and also when combined as well as their sales teams. with other quality-improvement and troubleshooting techniques. • Why? Why do you love the brand but aren’t buying it? • Promotes engagement: By its very nature, it fosters and Potential customers said that they would probably only use produces teamwork and teaming within and outside the the Vespa if they were living in Cape Town. They couldn’t organisation. associate using the scooter in Johannesburg. • Inexpensive: It is a guided, team-focused exercise. There are no additional costs. 03 Telkom Business
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6 inventive ways to foster How well brands perform is becoming increasingly dependent on the organisation’s ability to be creative. On a fundamental level, this speaks to the creativity of your Nkala. “Whether the decision is coming from the executive team or management, encourage your employees to engage with and question the underlying assumptions of workforce who can drive your business forward towards the decision.” Business owners and their managers must success. “Creative thinking lies at the heart of everything give employees the latitude to engage in open, constructive that a business does,” says Lizwe Nkala, managing director debate. In empowerment cultures, business owners will ask of Flamingo Moon. “So many businesses are good at their employees: “What do you think?” and “How would you building teams and putting processes in place, but the real handle this?” Encourage your staff to not just identify the lifeblood of a business that increases its profit, is creativity.” problems, but actively seek out the solutions. Creativity is one resource you need that will distinguish Creativity in diversity your company and your product or service in that specific Pixar Studios consisted of three separate buildings: one that industry. housed the computer scientists, another for the animators, and the third for everyone else in the company. When Steve Here are six tips on how to boost creativity in the workplace: Jobs joined the company as chairman, he realised that the division of Pixar into silos was inhibiting creativity. He Create innovation teams believed that getting people from vastly different cultures Set up innovative teams that are each tasked with coming to work together would improve collaboration. Jobs insisted up with ideas around a specific problem or how to improve that Pixar Studios be amalgamated into one large space on work processes within the business. Through creating that everyone would occupy together. When it comes to innovative teams, you are encouraging idea-sharing, which creativity, diversity allows for an exchange of different ideas. shows that your business values work-related creativity. The Consider hiring not entirely on qualifications and skills, but best innovation team is a mixture of creative and analytical also the uniqueness that the individual can bring to your people. Putting together a team of people who are only business. Sometimes, selecting staff with homogenous capable of thinking “outside the box” won’t be enough for characteristics such as same backgrounds and qualifications success, because the generation of the idea is only one creates a uniform team, which diminishes creative thinking. part of the process. The team needs to go through a series of phases that include a creative phase to generate new Bottom-up decision-making business ideas, an analytical phase to understand their Encourage your employees to give their input on matters potential and a development phase to refine the best ideas, that would otherwise only be discussed by upper and then test these in the market. management. “Organisations usually follow a hierarchical structure,” says Nkala. “It’s a given that the teams at the top Support creativity come up with the best ideas or come up with the correct Google set up something known as the 20% programme decisions, but there is nothing further from the truth than where Google developers got to spend 20% of their working this.” If you give your employees at the bottom of the hours on work-related side-projects. This was introduced structure an opportunity to role-play leadership and give to give their employees the time and space to engage in them a problem to solve, you will find a completely unique innovative thinking. The policy has worked so successfully perspective on the solutions required, which can be very that some of their best products, such as Google News, valuable for your business. have originated during this creative thinking time. Create an environment where you encourage your employees to Create a positive workspace engage in creative thinking and problem-solving. Employees Psychological studies have proven the effects of a positive will often look to their management for confirmation mood on creativity. According to the various research studies and encouragement, and you need to ensure that your conducted, positive moods allow for greater flexibility of management team openly approves of innovative thinking thinking, which allows for greater perspective on matters. and rewards it. Allow for areas that encourage creativity. CEO of Spartan, Kumaran Padayachee, encourages his employees to jot Often the reason why employees don’t think outside the box down their ideas on whiteboards that are placed around is because they are unsure about whether your company the office. Google, famous for its fresh workplace approach, supports creative suggestions. Examine the status quo allows its software engineers to design their own desks out within your business to see if you are rewarding risk-taking of what resembles toy construction sets. Some even have or discouraging it. standing desks while others have treadmills so that they can walk while they work. It might not have to be as left-field as Allow your employees to question Google, but a small inclusion of something that encourages “Don’t take the first destination. Question everything,” says creativity could produce innovative and profitable results. 07 Telkom Business
creativity in the workplace Allow your employees to question. Telkom Business 08
Pitch-perfect presentations 09 Telkom Business
Coming up with a great business idea is one thing, but • Tip 4: Deal with interruptions, questions and objections finding the right finance and/or business partners is tricky calmly, and with respect business. Perfecting your pitch presentations is essential for Remember that a pitch is a conversation. You might have your success. We’ve compiled some key points to help guide planned to go through your slides or a document in one go, you into creating an effective, dynamic pitch. and then take questions, but if your audience interrupts, you need to assume they have their reasons. Remain calm, • Tip 1: Know the purpose of your pitch and address their concerns or answer their questions. If your Are you hoping to get an angel investor, a shareholder prepared pitch already answers what they want to know, who will become part of the day-to-day running of the then you can smile and tell them you will address their issue. business, or a loan? If it’s a sales pitch, know where you can If, however, your potential investor or customer disagrees accommodate your potential customer’s requests – and with what you say, then you need to take their point of view where you can’t budge. Be prepared with alternatives in to heart, and explain why you hold your position. Do this your initial offering, in case your potential customer needs professionally and respectfully, and present as many facts to know more, or wants something slightly different to what as you can to support your position. you’re offering – you need to know where you can make changes, and what isn’t negotiable. If you are looking for You will notice that this is all about Tip 2: a good suppliers or distributors, make sure you know the terms businessman or businesswoman knows their facts. you are hoping for, and also be prepared to learn from their questions or requests. • Tip 5: Include a clear call to action You need to listen to your potential investor or buyer and “People are going to tell you to prepare an elevator pitch. address their questions, but also remember that this is Why limit yourself or your imagination to elevators? You your pitch, and you need to lead the conversation. Prepare need to think of it as your anywhere pitch. Over the past few beforehand for what you want to say, and know where you months, entrepreneurs have pitched their ideas to me in two want the conversation to lead. Make sure you have a clear far more interesting settings than elevators. One was while call to action: “For these reasons, we believe your investment riding a bicycle in South Africa.” of R1 million should be focused on developing and training our staff”, or “This is why our product makes sense for you to – Richard Branson, Global CEO distribute. When would you like to take delivery of the first shipment?” • Tip 2: Know your facts If you’re pitching to an investor, make sure you’ve done your due diligence, and have all your business’s facts and figures at your fingertips: balance sheets, details of current and future deals, proof of all necessary regulatory and legislative requirements, as well as realistic future projections and valuations. If it’s a sales pitch, ensure that you know how your product or service can benefit your audience – don’t just sell it from your point of view. • Tip 3: It’s about a conversation A good pitch is one that leads to a conversation between your business and the businesses or investors you are talking to. It is almost impossible for your presentation to have everything in it that the other parties want to know. So be prepared for the discussion that will follow after you have said your piece. If you’re not ready for what comes after the pitch, then all the work to create your perfect pitch will have been wasted. Now that you’re better equipped, go out and get that great idea pitched. Telkom Business 10
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Choosing the right funding Whether you are in the beginning stage of starting a Credit card: A small business that is struggling to find business or are looking towards expanding your existing funding could borrow against a credit card as an alternative operations, funding capital will be top of mind. There to receiving funding. It may be a scary option when are several funding options that will suit your business, contemplating increased debt, but if your business vision dependent on which phase you find your business in. Here succeeds, the outcome will be rewarding. Be clear about the are some funding options to consider: risks you are undertaking when increasing credit limits to save yourself from financial pain in the future. Asset and operating capital finance 3. Angel investors 1. Bootstrapping Funding for very early-stage ventures can take the form of Bootstrapping your business is all about using whatever “angel investment”, usually involving a wealthy individual resources you have at your disposal to fund your endeavour, prepared to put stock in higher-risk ventures than a venture be it your own personal savings, getting a customer to pay capitalist (VC) would. Angel investors generally get involved upfront for a product yet to be developed, or even consulting much earlier than VCs. Sometimes referred to as “family, as a means of selling your time to build your business. friends and fools”, angels come in two varieties: people In South Africa, self-financing is the number-one form of you know and people you don’t know. They are usually financing used by most business startups. Even before you not motivated solely by profit, and most, particularly can consider approaching bankers, venture capitalists or entrepreneurs themselves, might get involved purely for the government, you must be prepared to put some “skin in the enjoyment of helping a startup grow and succeed. Angels game”. Funders will want to know how much you have placed are more likely than venture capitalists to be persuaded in your own venture before they will be prepared to even by an entrepreneur’s drive to succeed, persistence and consider investing. After all, if you don’t have enough faith mental discipline. They would have more flexibility than VCs in your business to risk your own money, investors won’t be because they would be investing their own money into the prepared to part with their own. startup. Friends and family members are more willing to invest in you and are less likely to scrutinise your business Only certain types of businesses will suit bootstrapping as a idea and business plan, or to demand a high return on their funding option, and even then self-financing may only see investment. However, receiving money from friends and you through the first few months of your startup journey family can create personal and emotional issues that could before you will have to consider other funding alternatives. have an impact later on your business. Be clear on their Traditional startups in retail or light manufacturing, such expectations upfront so that their generous funding does not as a clothing boutique, can get by with bootstrapping for bite you later on when your business starts to grow. the first three to six months before they will have to seek outside funding. An online or digital startup can survive on bootstrapping for a year before seeking funding from Equity investment venture capitalists or angel funders. Banks won’t be much 1. Partners of an option for this type of business, as they are looking for Taking on a business partner is a big step. A partnership can tangible assets and not an idea for the next Instagram. be an effective means to bringing in the resources and skills that you and your business otherwise lack. However, it brings 2. Debt funding with it responsibilities and the possibility of financial burden. Banks: Banks are another source of funding, but these One of the most critical decisions in forming a business institutions have strict criteria for granting a loan. Banks will partnership is the selection of partners. Many partnership almost never provide funding for a startup with untested headaches can be avoided if care is taken in the initial models and markets, as it is seen as too high a risk, no selection of the right partner. You should seek partners that matter how great the idea is. Your business would have to bring value and understand your business vision in order for have been in operation for at least two years. Be prepared the partnership to complement your long-term goals. to present a solid business model and plan and have sound financial records that prove you have enough liquidity, The best-performing partnerships are the ones that are high should you default on the loan. Trust is a key requirement on both the contractual and relational dimensions. Both in any relationship. Entrepreneurs should build a solid parties must implicitly trust each other but still take the relationship with their banks, ensuring open and honest time to contractually define the relationship upfront. “When communication. This relationship will play a critical role in entering into a partnership, the rules and responsibilities establishing a proven track record. must be allocated to each person,” says Gil Oved, co-founder of The Creative Counsel. “The partners must have roles that are mutually exclusive in order for the partnership to work.” 13 Telkom Business
for your business 2. Venture capitalists Venture capitalists (VC) are a group of investors operating in a partnership to make and manage investments in young, early-stage companies. They are known for backing high- growth companies in the early stages, and many of the best-known entrepreneurial success stories owe their growth to financing from venture capitalists. VCs can provide large sums of money, advice and prestige by their mere presence. Venture capital companies typically seek out early-phase companies with high growth potential, and often place more importance on the management team, entrepreneurial concept and potential for aggressive growth than the quality of the physical business plan itself. Venture capitalists look for transparency and need quality information to base their decisions on. They also understand that business ideas are a dime a dozen, but entrepreneurs that can put them into action are invaluable. “No investor can make a reasonable decision without understanding your market traction, what value you bring to your customers and the length of your sales cycle,” says Paul Smith, researcher and trainer in the area of high-growth and lean startup entrepreneurship. Government Funding 1. Government loans Government funding is offered in the form of a loan, and has to be paid back with interest over a specified period. The interest rates are much lower and repayment terms longer or more flexible than bank loans and can be used for short- term or long-term funding. Most applications are assessed on their own merits, but preference is given to gender or to historically disadvantaged South Africans. 2. Government grants Government grants have been set up by the government to extend funding to previously disadvantaged South Africans to foster black economic development. Grants don’t have to be repaid, but there is more paperwork involved in applying for this type of grant. The grantee is also required to account for spending the money in the manner specified by the grantor. Don’t feel despondent when faced with the difficulties of funding your startup or seeking expansion funding. With the right preparation, outlook and attitude, you can actively seek out and utilise the funding option that will be the right fit for your business. Telkom Business 14
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A prime cut above the rest 17 Telkom Business
Danie Prinsloo Tell us a bit about yourself. How has having Telkom handle your ICT I’m a Director at Country Meat, a business I started with helped you focus on your business? my partner. As he already owned the farm and abattoir Technology should be used to cut down on manual end of the business, we saw an opportunity to complete interventions. Having the functionality to transfer calls the value chain by adding the retail component in 2012. helps greatly as you do not constantly have to run My personal all-time favourite cut of meat is lamb rib. around the shops looking for people. We can also focus our attention on the core business itself, rather than the What is it that you do? What is your business? business of running the business. We own and operate retail butcheries and restaurants. Why should other business people and What inspired you to do what you do? entrepreneurs consider Telkom? We saw a gap in the market to deliver meat directly Telkom has a huge network and support structure. It is from the farm to the customer. We are passionate about stable and does not go off for any reason. quality products and services, and we strive to bring this through in every part of the business, while doing so at What advice do you have for other business affordable prices. people and entrepreneurs? Focus on your people and systems. What were some of the challenges you faced? To get the right people is always a crucial challenge, What are your plans and goals for the future? followed by systems taking a long time to implement, To become a household brand, known for exceptional especially when they are not stable themselves. quality and service. Communicating your product offering through to the consumer is also a challenge. Danie Prinsloo – Co-Founder, Country Meat Butcheries How did you overcome these challenges? We spent a lot of time recruiting the right people, and we constantly coach them to improve their skill sets. We also invested heavily in our systems and strive for continuous improvement. We do a lot of marketing through radio and social-media campaigns, and try to communicate and engage with our consumers as much as possible. Which Telkom products do you use, and how have these helped your business? We use Telkom landlines and ADSL. These provide us with good connectivity to run all our systems inter-branch as well as switchboards that enable us to communicate seamlessly with our partners, suppliers and, most importantly, consumers. Telkom Business 18
OPEN MORE DOORS FOR YOUR BUSINESS Switch your business to Telkom. To us your business is the next big thing. Your ideas are growing and changing the country’s economy. Your success matters to us as much as it does to you. That’s why Telkom business products and services enable you to concentrate on your business while we take care of ICT. Standard terms and conditions apply and can be viewed at www.telkom.co.za. E&OE. 19 Telkom Business
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OPEN MORE DOORS FOR YOUR BUSINESS Switch your business to Telkom. To us your business is the next big thing. Your ideas are growing and changing the country’s economy. Your success matters to us as much as it does to you. That’s why Telkom business products and services enable you to concentrate on your business while we take care of ICT. Standard terms and conditions apply and can be viewed at www.telkom.co.za. E&OE. 19 Telkom Business
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Create your own future 21 Telkom Business
LET US HELP YOU TAKE YOUR BUSINESS TO THE NEXT LEVEL. TELKOM AND GAGASI FM – BUSINESS BOOT CAMPS: In partnership with Gagasi FM, Telkom Small & Medium Business rolled out the highly successful Business Boot Camps across KZN in May 2018. With the aim of empowering black entrepreneurs, the Boot Camps gave local business people the opportunity to network, gain technical product knowledge, and be mentored by our experienced panel. Four lucky competition winners, Nellie Mkhize, Dumisani Meyiwa, Gugu Ndlela and Andile Mlaba also got the opportunity to advertise their businesses on Gagasi FM. PITCH THE FUTURE BIG BUSINESS DREAMS DESERVE BIG BUSINESS FUNDING. TELKOM 702 – PITCH THE FUTURE: At Telkom Small & Medium Business, we understand that for entrepreneurs, their business is always big business. To fulfil our belief and provide assistance to entrepreneurs, we launched Pitch the Future in partnership with 702 in September 2018. However, most on-air business incubators focus on existing business. Pitch the Future was designed to assist startups and entrepreneurs with unique business ideas. To kick off the program, 702 and Cape Talk listeners were invited to fill out an online Business Plan form, detailing their unique business idea. Ten finalists were then chosen based on the strength of their idea, and were invited on-air to be profiled and to discuss their idea. This was followed by an event where each participant got a chance to pitch his or her idea to our experts to determine a winner. However, in the spirit of ‘More’, two runners up were also selected and awarded. The winning entrepreneur, Mbali Mavuso, received R200 000 in cash, a Business in a Box setup, 24 months of free Telkom connectivity, and a wealth of insight and guidance from our experts. Due to the overwhelming success of Pitch the Future, and the huge number of entries, we will be running the competition again The Boot Camps were highly successful and will be run again in in 2019. To get more details on how you can be a part of Pitch the 2019. For further information, or to book your place at the next Future, visit telkom.co.za. Business Boot Camp, visit telkom.co.za. Telkom Business 22
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DATA Plug & Play Sign up for more value with these uncapped wireless deals Make Voice over LTE calls and the ability Full Voice and WiFi solution to plug a voice handset into the router Connects up to 64 devices CASH PRICE R1 999 All 24-month contracts include a Huawei B525 LTE/LTE-A WiFi Router Customers can purchase the AEG Solo Classic Style 5 device once-off to make Voice over LTE calls. Business Hours – 12am-5pm All Hours – 24 hours SmartBroadband SmartBroadband Wireless Uncapped Wireless Uncapped R599 PM x 24 R899 PM x 24 Customers can top up with LTE/LTE-A Once-off bundles which are valid for 61 days for Anytime data and 31 days for Night Surfer data. Telkom Business 24
Telkom Business THE WAY FORWARD WITH TELKOM VoIP The digital era is upon us, and although our faithful analogue phones are not going anywhere, we do have an exciting new IP calling option. Introducing IP Voice (VoIP), an alternative telephone service that allows you to make calls over the internet. Perfect for those with fixed (e.g. Fibre) or mobile (e.g. LTE) broadband internet solutions, IP Voice gives you value for money with reduced costs and great call quality. Do it the Telkom VoIP way, the future of telecommunication. What is IP Voice? IP Voice provides Telkom with the ability to provide voice services over a broadband connection (Telkom broadband, third party with Telkom ISP). The monthly service subscription costs only R50.44 per month, excluding a customer-selected calling plan. IP Voice is great for anyone looking for a business telephone number that is flexible, affordable and easy to use. Call 10213 Click telkom.co.za/business Visit any Telkom shop Standard T&C apply and can be viewed at www.telkom.co.za. E&OE.
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